Nida Din

799 Normandy Street, #3305 | Houston, Texas | 512-537-8201 | Nida.Din@gmail.com

EDUCATION

University of Houston Law Center, Houston, Texas May 2019

Juris Doctor Candidate
Awards: Nancy J. Bloch Scholarship
James E. Crowther Scholarship
Equal Justice Works Regional Public Interest Award

The University of Texas at Austin, Austin, Texas Fall 2012

Health Information Technology and Exchange Specialist Certificate
• Enrolled in an intensive, 9 week, full time program that provides a comprehensive overview of the fundamentals
of health IT.
• Completed coursework in the business of medicine; fundamentals of health information technology, workflow,
project management, and change management; and the theory and practice of electronic medical records and
health information exchanges (including hands-on exercises with 5 EMRs).
• Participated in a 10 day practicum at e-MDs.
• Collaborated with a partner to create and present a research poster about ICD-10 to health IT professionals.

The University of Texas at Austin, Austin, Texas August 2010

Bachelor of Arts in Consulting and Change Management
Honors: Dean’s List, 2008-2010
Activities: Students Advocating Deaf Awareness, Financial Director
McCombs Diversity Council, Disability Consultant
Texas School for the Deaf, Human Resources Intern

EXPERIENCE

Consumer Law Clinic at the University of Houston Law Center, Houston, Texas June 2018 – August 2018
Student Attorney
• Draft litigation documents such as demand letters, arbitration letters, bill of review, complaints, and written
discovery requests.
• Research case law and statutes for to evaluate for litigation that were used as bankruptcy, debt collections,
garnishments, switch and bait contracts, etc.
• Consult with current clients regarding their cases and provide updates and further instructions.

Disability Rights Texas, Houston, Texas August 2017 – November 2017

Law Clerk
• Interviewed over 5 potential clients to collect relevant facts for their civil rights discrimination cases.
• Drafted litigation documents such as demand letters, memoranda, complaints, and written discovery requests.
• Researched case law and statutes for to evaluate for litigation work.
• Shadowed attorneys at numerous meetings.

National Association of the Deaf, Washington, D.C. June 2017 – August 2017
Nancy J. Bloch Scholar/Legal Intern
• Interviewed over 35 potential clients to collect relevant facts for their civil rights discrimination cases.
• Drafted litigation documents and policy statements such as demand letters, memoranda, position statements,
policy changes, policy recommendations, complaints, and written discovery requests.
• Researched case law and statutes for to evaluate for litigation and policies that were used as data for policy and
advocacy work.
• Shadowed attorneys at numerous meetings with opposing counsel, judges, policy makers, and board members.
Purple Communication, Rocklin, California April 2014 – August 2015
Trainer April 2014 – February 2015 and May 2015 – August 2015
• Trained new and current employees on products, troubleshooting procedures, documentation, and customer
service etiquette for company that provided telephone communications software for use by deaf individuals for
phone calls.
• Developed training materials and curricula for Customer Care, Sales, Inside Sales, and Sales and Service
Departments.
• Consulted with managers on training needs and expectations; coordinated trainings with appropriate personnel.
• Worked with Marketing Department on written materials released to the public, such as product guides.
• Coordinated and drafted a weekly newsletter for Customer Care Department that contained updated product
information, troubleshooting refreshers, commendations received from customers, and team-building activities.
Operations Coordinator February 2015 – May 2015
• Generated and analyzed daily customer reports to identify root causes, needs, and issues regarding telephone
software.
• Forecasted staffing needs daily to ensure service session efficiency and service level objectives were met.
• Collaborated with Customer Care Management Team to identify customer needs and develop proposals for
reports.

Cerner Corporation, Kansas City, Missouri January 2013 – February 2014

Application Analyst
• Provided technology support, customer service support, and basic training on workflow to 8-10 simultaneous
clients, mainly hospitals, for electronic medical record system; average 25-30 customer service tickets in queue at
all times.
• Closed 75 tickets during 90-day probation period, exceeding the company goal of 60 tickets.
• Performed domain validations and resolved issues efficiently before the system went live for client use.

SafePlace, Austin, Texas October 2010 – August 2012

Outreach/Educator September 2011 – August 2012
• Created and presented more than twenty presentations on the issues of domestic violence and sexual assault.
• Coordinated over fifteen fundraisers and social events; developed volunteer services program; and recruited,
trained, and supervised volunteers for filming, acting, survivor speeches, setup, and cleanup.
• Collaborated with other agencies to arrange events and for training and cross training.
AmeriCorps Navigator October 2010 – August 2011
• Counseled clients who were victims of domestic violence and/or sexual assault to gather needed legal or medical
resources; coordinated meetings with agencies/courts; and accompanied clients.
• Coordinated fundraisers with other AmeriCorps Navigators to raise $8,000 for Austin Liberty Swing organization,
which promotes playground accessibility for children with disabilities; funds used to establish a wheelchair swing.
• Participated in community services projects, such as yard work, cleaning, and gardening for those in need.

VOLUNTEER EXPERIENCE

• Helping Educate to Advance the Rights of the Deaf (HEARD) Houston Chapter, Co-chair
• The Vagina Monologues Show – ASL (Austin, TX, Sacramento, CA, and Houston, TX), Co-coordinator
• Deaf Women of Houston, Member
• National Association of the Deaf, Member
• Houston’s Deaf Got Talent, Co-coordinator
• National Association of the Deaf Conference, Exhibit Hall Volunteer
• Texas Society Interpreters for the Deaf Conference, Support Staff
• DeafBlind Camp of Texas, Support Service Provider

LANGUAGE

• Fluent in American Sign Language (ASL)