Académique Documents
Professionnel Documents
Culture Documents
JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide
range of content in a trusted digital archive. We use information technology and tools to increase productivity and
facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org.
Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at
https://about.jstor.org/terms
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms
"POSTMODERN SOCIAL THEORY"
NORMAN K. DENZIN
University of Illinois, Urbana-Champaign
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms
POSTMODERN SOCIAL THEORY 195
Simulacrum
produce a utopian society based on consensus,
rational communicative action, and human
freedom (see Lyotard 1984, pp. 64-67, 79-82; A basic thesis structures Baudrillard's interpre-
Baudrillard 1983c, p. 133). tation of the postmodern situation. It is
Postmodern theory has emerged within the contained in the term simulacrum which means
last decade. The term has been primarily usedantoimage, the semblance of an image, make-be-
lieve, or that which "conceals" the truth or the
describe changes and developments in the fields
of architecture and art. It was first used in the real (Baudrillard 1981, p. 32-33). He opens his
United States to describe changes in modernist book Simulations 1983a, p. 1) with the
dance and architecture in 1949, and again in following elliptical statement: "The simulacrum
1974, and more recently in 1985 (Jencks 1985). is never that which conceals the truth-it is the
In the 1970's postmodernism was seen as truth which conceals that there is none. The
migrating to Europe in the works of Kristeva, simulacrum is true." With Barthes and Deleuze,
Lyotard, Baudrillard, Habermas, Foucault and Baudrillard assets that the modern situation was
poststructuralism more generally (Huyssen 1984). defined by the power of the simulacrum; that is
The time period for the beginning of postmodern- by the power of images and signs which have
ism in social theory would be the late 1960'scome to stand for the objects (commodities) that
and the early to middle 1970's, although C. make-up the everyday lifeworld of late-
Wright Mills used the term in 1959 (Mills 1959,capitalism.
p. 166). He elaborates this position as follows. Four
Post modernist theorists suggest that culturehistorical orders of appearance have character-
can be conceptualized as a set of myths ized Western culture: (1) the realistic order of
produced within a communication system. The Feudalism, in which symbols correspond to
texts of culture can no longer be read as external reality, (2) the "Counterfeit" period,
"realist" extensions of actual lived experiences. from the Renaissance to the industrial revolu-
Rather culture is a semiotic, linguistic produc- tion, (3) the order of "Production," which was
tion. The meanings of culture must be the dominant scheme of the industrial era, and
deconstructed, taken apart and traced back to (4) thethe order of "Simulation," which is the
productional activities of readers, audiences, reigning scheme in the current phase (Baudril-
and authors. This position produces a crisis, lard 1983a, p. 83). These four historical orders
often termed "the death of the subject" (Foster of appearance correspond to successive phases
1983, p. x-xi). It signals the loss of master of the image of the real: (1) the image is a
narratives in Western culture (i.e. the belief in a reflection of basic reality, as when a map
human subject immune to the structural forces depicts a geo-political territory; (2) the image
of a larger society). At the same time it turns perverts a basic reality, e.g. a religious icon
interest in the direction of the moder consumer subverts or trivializes religious dogma; (3) the
society in which the commodity has become the image masks the absence of a basic reality as in
focal object of experience (Baudrillard 1970),magic or sorcery; (4) the image bears no relation
1975). to any reality, e.g. Disneyland (Baudrillard
Since Foucault, correspondence theories of1983a, p. 11).
truth have been seriously challenged. Simplistic As indicated, Baudrillard asserts the centrality
causal models which argue for structural domi- of four historical moments: (1) pre-Renaissance,
nations that flow from the cultural, social, i.e., the feudal order where there was little
historical, political, or symbolic realms are nowsocial mobility. In this order there is a total
questioned. That is, domination and reflectionclarity of signs, for each sign refers to an
theories (i.e. the economic determines the assigned social position or status; (2) the
cultural, or the cultural reflects the social) have Renaissance in which signs are no longer
been displaced in favor of articulation, archaeo- obligated to refer to a fixed social stratification
logical and genealogical studies of contempo- system. In this moment the arbitrary sign
rary and historical structures of power (See appears. It no longer links two persons in an
Grossberg 1985, p. 146). unchanging relationship. "The signifier starts
referring back to the disenchanted universe of
the signified, common denominator of the real
Baudrillard world toward which no one has any obligation"
(Baudrillard 1983a, p. 85).
Baudrillard's texts embody, in varying degrees, At the same time Baudrillard argues there is a
each of the features of postmodern theory movement as into a democratic political ideology
sketched above. Four key terms, or processes in which there is a transference of values and
organize his analysis: (1) the simulacrum; signs(2)of prestige from one class to another. This
the mass media, (3) the sign, and (4) communi- makes it possible for one class to imitate, or
cation. I will take these up in order. simulate the value and prestige of another class.
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms
196 SOCIOLOGICAL THEORY
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms
POSTMODERN SOCIAL THEORY 197
cated is a univocal voice which sociallybolic exchange and use value). What is critical
controls
public opinion. is that the symbolic has invaded the commodity
and its signs and this has occurred through the
realm of the ideological which has now taken
The Sign
control over the political economy of signs. The
The internal structure of the sign operates object ininthe new political economy of post-
terms of a political economy. The signifier modernismandis indissoluably both commodity and
signified (as the two sides of the sign), sign (Baudrillard 1981, p. 148). In this analysis
correspond to the two sides of a commodity Baudrillard radicalizes the traditional Marxist
(exchange value and use value). Just as critique of the political economy and drives the
semiotics of experience directly into the sign
exchange value corresponds to use value, or the
structures
commodity form and the object form, the which surround the commodities that
are produced and consumed in the public and
systems of signifier and signified designate two
codes: sign value and symbolic exchange. private spheres of everyday life.
Ideology no longer stands outside everyday
Communication
life as an infrastructural relation between produc-
Communicative understanding is now trans-
tions of signs (culture) and contradictions in the
base. Ideology has invaded the very sign that formed into a fascination with the "spectacle";
signifies the commodity objects that capitalism with the latest ecological, geo-political, mone-
produces. Ideology is "actually that very form tary, or personal crisis that is presented to the
that traverses both the production of signs andsilent majority on the television screen (Baudril-
material production-or rather, it is the logical lard 1983b). The hyperreal of the media
bifurcation of this form into two terms ..." neutralizes the social, leaving the meaning of
(1981, p. 144). Exchange value (EV) and use events to be determined by media experts who
value (UV) thus lie on opposite sides of the sig- interpret the hyperreal as real for the public.
nifier (Sr) and the signified (Sd). "The logic of The media thus creates the illusion of
the commodity is the internal logic of the sign. audience or viewer participation in the events
[Baudrillard, 1981: 144, italics in original]. the day. A fantasy of communication is creat
Several important conclusions flow from this (Chang 1986, p. 175). The audience participat
analysis of the sign. First, the structure of the in an anti-drama which is created for them
sign is the structure of the commodity. Hence the media. The hyperreal that is created is th
the two have become inseparable-sign and given a structure of meaning that makes it m
commodity, T.V. and the television set, etc. real than the real that it has replaced. Reality
Second, the commodity that dominates in the erased, as in Disneyland and elsewhere.
postmodern world is information. Third, what is The mass emerges out of the mass media a
consumed is not objects, or commodities per se, an undifferentiated entity whose representat
but signs of these objects. The commodity is is no longer possible (Baudrillard 1983b, p. 2
produced as a sign of itself, as sign value. SignsThe mass is tnat which is surveyed and tested
are produced as commodities (Baudrillard 1975, sociologists. Yet it remains mute and silent,
p. 147). The world that the sign invokes is attitudes and feelings to be represented back to
nothing but a shadow, or hyperreal simulation of through public opinion polls. The masses lack
the real, which has now been mass produced. historical mission. They engulf mass cultu
Fourth, a social logic now governs the produc- swallow up its fashions, and contribute to
tion and consumption of objects. This logic system of social stratification which bases its
turns on four conceptions of value: (a) use on the prestige and status symbolism of th
value, (b) exchange value, (c) sign value, (d) commodities the economy makes available.
symbolic exchange. Objects no longer have an All of this is structured by a collapse of th
empirical status in the world, except as they are division between the public and private
captured within a sign. The pure object is a everyday life. A new historic scene has emerg
myth (Baudrillard 1981, p. 63). in which the interiority of private space (t
Objects now circulate through a political home) has been invaded by the media. The
economy of signs in which sybolic exchange domestic universe has become a public space in
value (the prestige of an object as signaled by its which the news of the world plays out its drama
sign value) replaces use value (which has on the television set. Individuals are no longer
actors in their homes, but controllers of
become an alibi for the commodity), while pure
exchange is now governed by the rules of information terminals which connect them to the
decorum, status and prestige. The logic of entire world system. They have become receiv-
prestige and status thus controls the commodi- ers of information. The home has become the
ties which are consumed. All everyday objects setting for the simulation of the real. Here work,
must now submit to the duality of a code which leisure, sexuality, family, education, banking,
simultaneously confers prestige and effort (sym- consumption and social relations are all played
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms
198 SOCIOLOGICAL THEORY
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms
POSTMODERN SOCIAL THEORY 199
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms
200 SOCIOLOGICAL THEORY
Scientific knowledge requires the language sional, labor, political and religious organiza-
game of denotation to the exclusion of all tions) are replacing the old power structure
others. It has, until recently, been set aside fromwhich moved between the nation-state, the
the language games that form the social bond.middle and working classes, institutions of
Yet it has influenced the social bond throughhigher learning, and the traditions embodied in
institutions of education and higher learning.the grand narratives of the past. This breaking
Science games and scientific knowledge judgeup the grand narratives produces for Lyotard,
narrative knowledge to be inferior, while not the dissolution of the social bond, as it does
narrative knowledge tolerates scientific knowl- for Baudrillard (Lyotard 1984, p. 15) but a new
edge. form of social organization in which the
Lyotard argues that knowledge in the conflictual language game predominates. In this
postmoder period displays a fundamental era the self comes to exist in a "fabric of
-tension between narrative and scientific forms. relations that is now more complex and mobile
Science now appeals to narrative when it than ever before" (Lyotard 1984, p. 15).
attempts to legitimate itself in the public's eye. Each individual is located at the center of
Pragmatically, postmoder science invokes the specific and multiple communication circuits or
new authorities of the state and the university,points. Multiple language games (political,
transforms the "people" into heroes, and economic, sexual, interactional, ideological)
promotes the narrative myth that science is innow play across the biographies of individuals.
the service of the people. At the same time more and more information
Postmodern science has been invaded by theabout each person is being generated, collated
language games of narrative knowledge. It hasand located within ever larger data banks. The
invested itself in a search for metanarratives reserve of knowledge about each person is
which would legitimate it. The contemporary inexhaustible. The computerization of society,
incredulity toward metanarratives, however, coupled with the pragmatics of science which
(Lyotard 1984, p. xxiv) reflects a crisis in now legitimates itself in terms of paralogy, has
philosophy, science and the university. In the produced a heterogeneity of language games
past these structures could appeal to the which defies consensus. (Lyotard 1984, pp.
metanarrative myths of the grand tradition: 65-66)
science equals reason. Today this is not
possible; and to the extent that such appeals Habermas
are
made they are done in the name of a new
metanarrative structure which masks the decline Heterogeneity and the search for dissent (the
of the old orders of reason, tradition and hallmarks of postmoder science) destroy the
consensus. very assumptions of Habermas's theory. In
particular they contradict
The Social Bond a belief that still underlies Habermas's
research, namely that humanity as a collectiv
As indicated above Lyotard postulates a
(universal) subject seeks its common emanci
conflictual, agonistic model of the social order.
pation through the regularization of "moves"
Conflict, not consensus, structures society. This
permitted in all language games and that th
view derives from his theory of language games.
Scholars such as Parsons, Habermas and
legitimacy of any statement resides in its
contributing to that emancipation" (Lyotard
Luhmann value a systemic, consensual, conform-
1984, p. 66).
ist, system-legitimating model of science and
society. Lyotard rejects this view and the For Lyotard consensus has become an out-
partitioning of knowledge into positivist, tech- moded value, as has discourse toward consen-
nological, and critical-reflexive categories that it sus. The model of society that Habermas
presupposes (Habermas). Such a division, he idealizes would produce, for Lyotard, a new
argues, reproduces the problems of computer-communicative community, terrorized by con-
ized knowledge in postmoder societies. It is formity and enforced consensus. The older
out of step with postmoder knowledge which models of society and science must be rejected
has fallen into the domain controlled by because they have in fact been rejected by
administrators, machines, data banks, archives society. Here Lyotard lays to rest Parsonian
and libraries. Such a division fails to raise thesystems theory, functionalism and outdated
central problematic of the postmodern period;Marxist theories which see society as a dialectic
that is who owns the data bank? of two classes struggling with one another.
A composite layer of corporate classes now The rights of the social and society have low
sits astride computerized society. These classes priority in the postmoder period. Alleviations
and their members (high level administrators, of social problems are of concern only if such
heads of major corporations, heads of profes- attention can improve the system's performance.
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms
POSTMODERN SOCIAL THEORY 201
ized,
The needs of the underprivileged are no professionalized
longer a and subject to specific
concern of the system. The system has forms
becomeof rationality,
a including the cognitive-
vanguard machine dragging humanity rational,
along and the moral.
The 18th century project of modernity
with it (Lyotard 1984, p. 63). It dehumanizes
humanity "in order to rehumanize itproposed
at a newa rational organization of everyday
level of normative and performative life. Art and science would reflect and control
capacity."
Lyotard states: nature, producing understanding, moral progress
and human emancipation. The 20th century has
The technocrats declare that they cannot trust
shattered this premise.
what society designates as it needs; Habermas
they sees the various versions of moder-
"know" that society cannot know its own
nity and postmodernism as contributing to this
needs since they are not variables independent
demise of the Enlightenment belief structure.
of the new technologies. Such is the arro-
Moder art failed to give a rational structure to
gance of the decision makers-and their
everyday life. Rather it shattered any belief in a
blindness (Lyotard 1984, p. 63). consensual, normative order. The anti-
It can now be seen why Lyotard cannot follow modernism and postmodernism of such critics as
Habermas. Habermas's emphasis on rules whichFoucault, Derrida and Batille have further
are valid for all language games, where dialogue undercut the modernist project. They have
can produce consensus, is meaningless for celebrated de-centered subjectivity, located self-
Lyotard. Consensus can never be an end; it is a expression in a far away land, justified the
state in discussion. Its end is paralogy. The postmodern in the name of the new and
heterogeneity of rules in language games and the juxtaposed the will to power and instrumental
search for dissent question Habermas's model. reason. Habermas, accordingly, rejects the
Discourse can never be a weapon against a postmodern project.
stable system, as Habermas argues in his Lyotard responds in kind. He rejects Habermas's
criticism of Luhmann, or so Lyotard contends claim that the modernist project never had a
(1984, p. 66). chance and should not be abandoned. Lyotard
turns Benjamin's arguments concerning art in
the age of reproduction against Habermas,
What is Postmodernism? Lyotard
and Habermas suggesting that capitalism has always repro-
duced the familiar and the artistic, while
Lyotard (1984, pp. 71-82) analyzes the multiplesubjecting such productions to the technical
meanings of postmodernism. He addresses criteria of the best possible performance.
Habermas's (1981, 1983) critique of the Habermas's model is thus one based on
postmodern project and its reaction to thenostalgia and a longing for a return to an age
modernist agenda of the Enlightenment. I will realism.
first take up Habermas's critique and then Where Habermas would have artists return to
Lyotard's response. an age of realism, Lyotard endorses an art that
In "Modernity- An Incomplete Project" questions and challenges the canons and tradi-
Habermas argues that postmodernism presentstions of the past. Realism avoids the basic
itself as being antimoder; that is as being question of "What is Reality?" This is the
against the modernist impulse. The relation ofquestion postmodernism asks over and over
the moder to the classical has thus been lost. again and it is the question Habermas wants to
Certain neoconservatives, such as Daniel avoid; or so Lyotard argues.
Bell, have linked cultural modernity with
nihilism, hedonistic values and a general
weakening of the rational in everyday life. Redefining the Postmodern
These critics welcome societal modernization
but not cultural postmodernism. TheyFor
fail to
Lyotard postmodernism (1984, pp. 79-82)
see, however, that a crisis in the communicative
has the following characteristics: (1) it is part of
infrastructures of everyday life arises from the
the present, modern period; (2) it is a reflective
clash that has occurred between administrative
reaction to the present; (3) it is a withdrawal
and communicative rationalities in the present
from, and a critique of the real. It questions the
period. Nor do they grasp Weber's point that
power of representation to present the sublime;
cultural modernity involved a separation of(4) it emphasizes the jubilation of being and the
substantive reason in religion and metaphysics
invention of new rules of the game; (5) it rejects
into three areas: science, mortality and art. With
a nostalgia for the past; (6) it attempts to present
this separation rose the great claims of the
the unpresentable; (7) time, not the subject
becomes the hero; (8) the signifier is given
Enlightenment for truth, normative rightness,
authenticity and beauty. Each domain of the
primacy; (9) the grammar and vocabularies of
cultural could be seen as becoming institutional-
language are no longer just accepted. Postmodern-
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms
202 SOCIOLOGICAL THEORY
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms
POSTMODERN SOCIAL THEORY 203
not within the frameworks of Baudrillard and Culture, edited by Hal Foster. Port Townsend, WA:
Bay Press.
Lyotard, then at lest within frameworks that
Benjamin, Jessica. 1981. "The Oedipal Riddle: Author-
challenge the old sociological modernist theories,
ity, Autonomy, and the New Narcissism." Pp.
i.e., conflict theory, neo-functionalism, interaction-
195-224 in The Problem of Authority in America,
ism, ethnomethodology, world-systems theory, edited by J. P. Diggins and M. E. Kann. Philadelphia:
etc. Theory and research must be fitted to theTemple University Press.
empirical situations of the postmodern period.
Benjamin, Walter. 1968. "The Work of Art in the Age of
Old social stratification paradigms, old theories
Mechanical Reproduction." Pp. 219-254 in W.
of the family, of small groups, religion, Benjamin, Illuminations. New York: Harcourt, Brace
education, science, urbanization, media, com- & World, Inc.
munications, demography, social organization,Bernstein, Richard J. (ed.) 1985. Habermas and
criminology and deviance must be rethought. Modernity. Cambridge, MA: MIT Press.
Chang, Briankle. 1986. "Mass, Media, Mass Media-tion:
These theories presumed structural causation
Jean Baudrillard's Implosive Critique of Moder
models which could be fitted to theories of
Mass-Mediated Culture." Current Perspectives in
societies as totalities, which were functionally
Social Theory. 7:157-181.
integrated at micro and macro levels.Chodorow,
Such Nancy. 1978. The Reproduction of Mother-
models overlook the massive implications ing. of Berkeley:
the University of California Press.
Foucault project which requires carefulClough, empiri-Patricia T. 1986. "Feminist Theory: The Subject
cal study of specific discourse sites whereand the Critique of Social Psychology." Studies in
power
and knowledge structures interact so as to Symbolic Interactionism, vol. 8, edited by N. K.
Denzin. Greenwich, CN: JAI Press.
reproduce particular images of subjects and
Denzin, Norman K. 1986. "On a Semiotic Approach to
subjective experience.
Mass Culture." American Journal of Sociology
Lyotard and Baudrillard offer a challenge to 92:678-683.
American theorists. With Foucault they ask thatDinnerstein, Dorothy. 1976. The Mermaid and the
we re-theorize the social so that our theories and
Minotaur: Sexual Arrangements and Human Malaise.
understandings may be better suited to the New York: Harper & Row.
postmodern period. Sociology no longer serves Foster, Hal. (ed.). 1983a. The Anti-Aesthetic: Essays on
society. It has become swallowed up by the Postmodern Culture. Port Townsend, WA: Bay Press.
social. The challenge is to learn how to reflect . 1983b. "Postmodernism: A Preface." Pp.
on this condition so that we may better ix-xvi in The Anti-Aesthetic: Essays on Postmodern
Culture, edited by Hal Foster. Port Townsend: WA:
understand the current situation that engulfs all
Bay Press.
of us. To not confront this challenge, to
Grossberg, Lawrence. 1985. "Michel Foucault." Pp.
continue to rework classical and modernist
143-146 in Biographical Dictionary of Neo-Marxism,
theories in the name of the new is to risk final
edited by Robert A. Gorman, Westport, CN: Green-
annihilation by the social. This is my reading wood
of Press.
Baudrillard's and Lyotard's message to Ameri-Habermas, Jurgen. (1960) 197 a. Knowledge and
can sociology. Human Interests. Boston: Beacon.
.(1963) 1971b. Theory and Practice. Boston:
Beacon.
REFERENCES . (1973) 1975. Legitimation Crisis. Boston:
Beacon.
Antonio, Robert J. and Ronald M. Glassman. (eds.) .(1980) 1981. "Modernity Versus Postmodern-
1985. A Weber-Marx Dialogue. Lawrence, KA: ity." New German Critique 22:3-11.
University of Kansas Press. . 1983. "Modernity-an Incomplete Project." Pp.
Baudrillard, Jean. 1968. Le Systeme Des Objects. Paris: 3-15 in The Anti-Aesthetic: Essays on Postmodern
Gallimard.
Culture, edited by Hal Foster. Post Townsend, WA:
. 1970. La Societe De Consummation: Ses
Bay Press.
Mythes, Ses Structures. Paris: Gallimard. Hall, Stuart. 1980. "Cultural Studies and the Center:
1972. Pour Une Critique de L'Economie Some Problematics and Problems." Pp. 15-47 in
Politique du Signe. Paris: Gallimard. Culture, Media, Language: Working Papers in Cul-
1975. The Mirror of Production. St. Louis:
tural Studies, 1972-1979, edited by Stuart Hall.
Telos Press, Ltd. London: Hutchinson.
. 1976. L'Exchange Symbolique et la Mort. Paris:
Gallimard. Hays, Adrian C. 1985. "Causal and Interpretive Analysis
in Sociology." Sociological Theory. 3:1-10.
. 1980. "Forgetting Foucault." Humanities in
Society. 3:87-111. Huyssen, Andreas. 1984. "Mapping the Postmodern."
. 1981. For a Critique of the Political Economy of New German Critique. 33:5-51.
the Sign. St. Louis: Telos Press, Ltd. Jameson, Frederic. 1983. "Postmodernism and Con-
. 1983a. Simulations. New York: Semiotext(e), sumer Society." Pp. 111-125 in The Anti-Aesthetic:
Foreign Agent Press. Essays on Postmodern Culture, edited by Hal Foster.
. 1983b. In the Shadow of the Silent Majorities. Port Townsend, WA: Bay Press.
New York: Semiotext(e), Foreign Agent Press. . 1984a. "Postmodernism or the Cultural Logic of
. 1983c. "Ecstacy of Communication." Pp. Late Capitalism." New Left Review. 146:30-72.
126-134 in The Anti-Aesthetic: Essays on Postmodern . 1984b. "Foreword" to Jean-Francois Lyotard.
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms
204 SOCIOLOGICAL THEORY
This content downloaded from 203.88.157.58 on Tue, 04 Dec 2018 09:32:49 UTC
All use subject to https://about.jstor.org/terms