Pengembangan Kompetensi

dan Pemagangan

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Challenges in 4.0 Era

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Industrial Revolution

Source: Christoph Roser at AllAboutLean.com

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Welcoming VUCA Environment

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Education and Training
GAP Companies
Providers Lack of
Competencies (Needs of Ready-to-Work
Human Resources)

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The Stakeholders

We need to
prepare the
people to be
ready in the
4.0 Era

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BCA’s Stories – What We Have
Done

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The Framework
Forum

General Lecture
Non-Employees
Apprenticeship
Program

Scholarship
BCA

Trainee Program

Employees and Future

Corporate University
Employees

Certification
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Non-Employees

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Forum – Knowledge Sharing

Sharing Asik dan Pintar Ala (SAPA) IT BCA

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General Lecture

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Apprenticeship Program

Magang Bakti BCA Internship Programs

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Magang Bakti Program

Teller Program

Customer Service Program

The Apprenticeship Stages

Basic Stage Skilled Stage Advanced Stage

In Class and Outbound 14% In Class and Outbound 10% In Class and Outbound 8%
On the Job Training 86% On the Job Training 90% On the Job Training 92%

2881 apprentices* 2858 apprentices* 2635 apprentices*

*as of September 2018

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Magang Bakti Program (Testimony)

Senang menjadi peserta Magang Bakti BCA, karena sangat

jarang perusahaan besar memberikan kesempatan magang
bagi lulusan SMA. Hal ini sangat membantu, karena sambil
magang bisa menggunakan beasiswa dan uang saku untuk
melanjutkan kuliah ke S1. Selain itu, di BCA bisa belajar
tentang perbankan, belajar cara melayani dan membina
hubungan dengan nasabah yang berbeda-beda, orang-
orangnya juga enak, dan tim yang solid seperti keluarga.
Awalnya ditempatkan di Teller Regular, dan setelah 1 tahun
ditempatkan di Prioritas. Saat ini melanjutkan kuliah di
Institut IAMI Depok, Jurusan Niaga Bisnis semester 5 dan
berharap dapat lolos seleksi menjadi pekerja tetap sebagai
frontliner di BCA. (Deah F. Yani, TB Prioritas)

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BCA Internship Programs

BCA Internship Program

Cooperative Regular Orientation

Min. 4 months of internship Min. 1 month Min. 1 month

In collaboration with Min. third year student First -second year student
universities Application submitted Application submitted
through career center through career center

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Scholarship – PPA / PPTI

Objectives:
Preparing Ready-to-Work Human
Resources in banking area

30 months In-Class Training On the Job Training in BCA’s HQ

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Employees and Future Employees

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Competency Model

Competency model
becomes the CORE of
Human Capital Strategy

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 BCA’s Competency Journey

2002 2008 2010 2012 2014-2016

First time Used to support Systemized the Become the Review for
implement Management Competency’s part of people new
competency Panel Reporting development competency

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People Management

The requirements of BCA Way

depends on the job family

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Touch points of Development

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70:20:10 Development Approach

On-the-Job Experiences
• Turnaround
• Increase in Job Scope
70:20:10 • Horizontal move
Development Approach • Stakeholder engagement
• Cultural Crossing
On-the-Job • New Initiative
70% Experiences
Learn from Other People
Learn from • Bosses and Superior Mentoring
20% Other People • Handling Difficult People
• Feedback and Coaching
10% Courses
Courses
• Coursework
• Self-Learning

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 BCA Learning Institute

2 Towers
Sport Courts
Go Green Environment
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 • 49 Classrooms with e-Podium
• 9 Computer Labs
• 7 Assessment Rooms
• 2 Mini Bank CS
• 2 Mini Bank Teller
• Video Conference Class
• Innovation Room
• Trainer Lounge
• Library
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BCA Learning Institute Framework

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Blended Learning Model

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BCA’s Stories – What We Are
Doing

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Digital Disruption
has already happened

BANK – A highly regulated industry

at the same time need to leverage
its competitiveness

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Bank’s Competitors

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Digital Transformation Challenge
Leads to business model
transformation

We are adapting
From
Brick & Mortar
Manual
PHYGITAL
(Physical to
and Digital)
Digital
Automation
BANKING

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 The Impact of
Digital Transformation
is NOT Directly
apparent on
Jobs & Roles
but rather on
Job Content & Task

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We are Preparing Our People
GROWTH MINDSET:
Creative, Learning
Agility, Resilience

Growth LEADERSHIP
Mindset
MANAGEMENT:
Decisiveness, Complex
Problem Solving, and
People Management
Other Skills Leadership
Management

OTHER SKILLS:
Collaborative Thinking,
Sense of Urgency,
Coordinating with Other

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 More Challenging Working
Method

Scrum Mini Company

4 Disciplines
of Execution
(4DX) 2012 Kaizen 2017

2010 2014

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Digital Awareness

Employees are invited to

Feel the Digital Experience

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Digital Proficiency

We train our leaders to adapt with

technology nowadays.
We asked them to use the technology
to help them in their daily life and
also for the working purpose.

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Digital Proficiency

BCA eLibrary
Human Resource (BLiMS)
Application

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The Result

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Grow from Within
Position External Internal Total % Internal
Director 3 9 12 75.0%
Senior Manager 5 58 63 92%
Middle Manager 4 108 112 96.4%
Line Manager 8 464 472 98%
Total 20 639 659 97%
as of September 2018

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Thank You

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