Service Manual For The KODAK DRYVIEW 5800 Laser Imager CARESTREAM DRYVIEW 5850 Laser Imager

Publication No.
2G0947
14MAY09
Service Manual for the

KODAK DRYVIEW 5800 Laser Imager
CARESTREAM DRYVIEW 5850 Laser Imager
Service Codes:
1115 (5800 Imager)
7153 (5850 Imager)
IMPORTANT
• Qualified service personnel must install and repair this equipment.

• When doing the procedures in this document, you must use safe work practices and wear the correct
Personal Protective Equipment (for example, safety eyewear) according to your Company’s Standard
Operating Procedures.
H221_0016AA
© Carestream Health, 2009

PLEASE NOTE: The information contained herein is based on the experience and knowledge relating to the
subject matter gained by Carestream Health, Inc. prior to publication.
No patent license is granted by this information.
Carestream Health, Inc. reserves the right to change this information without notice, and
makes no warranty, express or implied, with respect to this information. Carestream Health,
Inc. shall not be liable for any loss or damage, including consequential or special damages,
resulting from any use of this information, even if loss or damage is caused by Carestream
Health, Inc.’s negligence or other fault.
This equipment includes parts and assemblies sensitive to damage from electrostatic
discharge. Use caution to prevent damage during all service procedures.
Table of Contents
Safety Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-1
Installation Instructions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-1
Packing List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-1
Necessary Materials - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-1
Completing the Mechanical Setup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-2
Completing the Uncrating - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-2
Checking the Accessories - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-3
Moving the Imager - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-3
Removing the Shipping Restraints and Packing Material - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-4
Connecting the Laptop Computer to the Imager - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-9
Energizing the Imager - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-10
De-energizing the Imager - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-10
Logging Onto the Service Tool - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-10
Logging Off the Service Tool - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-11
Configuring the Imager - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-11
Setting the Language - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-11
Checking the Values for the DICOM Source Communications - - - - - - - - - - - - - - - - - - - - - - - 2-11
Setting the Imager to be a Destination - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-12
Setting the System Clock - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-14
Setting the Host Name and the IP Address - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-16
Setting the Service Tracking - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-17
Loading Customer Film - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-18
Checking the Installed Hardware and Film Type - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-18
Configuring the SCP Services - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-19
Checking Image Quality - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-20
Editing the Service History Log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-23
Configuring the CARESTREAM Remote Management Services - - - - - - - - - - - - - - - - - - - - - 2-24
Backing Up the System Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-28
Instructing the Operator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-28
Using the Default Passcode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-29
Adjustments and Replacements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-1
Adjustments - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-1
Processor - Drum Temperature - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-1
Imaging Assembly - Alignment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-5
Imaging Assembly - Start Index Delay, Start of Scan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-6
Imaging Assembly - Page Start Delay, Start of Page - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-9
Replacements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-12
Left Panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-12
Right Panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-13
Back Panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-14
Top Cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-15
Front Panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-17
Local Panel Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-18
Switch, Interlock - Left and Right Panels - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-19
Switch, Interlock - Top Cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-21
Switch, Service - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-22
Processor Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-23
Processor Drum - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-27
Processor Cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-29
Belt Drum Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-30
Motor, Drum Drive (M8) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-31
2G0947 - 14MAY09 1
Fan Assembly, Processor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-32
Film Diverter Assembly and Felt Pad Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-33
Processor Gasket - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-35
Processor Rollers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-37
Densitometer Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-38
Turnaround Drive Shaft, Drive Wheel and Hubs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-41
Turnaround Idler Shafts and Rollers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-45
Motor, Turnaround Roller Drive (M9) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-48
Film Feed Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-49
Motor, Feed Roller Nip Open/Close (M1) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-54
Motor, Nip Position Drive (M2) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-55
Feed Roller Nip Drive Belt - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-56
Nip Roller Set Assembly - Lower - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-58
Nip Roller Set Assembly - Upper - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-59
Film Separation Fan Assembly - Upper - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-60
Film Separation Fan Assembly - Lower - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-62
Film Separation Fan Filter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-63
Cam Assembly, Cassette Registration - Upper (M6U) - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-64
Cam Assembly, Cassette Registration - Lower (M6L) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-65
Sensor, Film Saver Detect - Upper (S6U) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-66
Sensor, Film Saver Detect - Lower (S6L) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-70
Sensor, Film Tray Detect - Upper (S5U) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-71
Sensor, Film Tray Detect - Lower (S5L) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-73
Vacuum Pump (M4) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-74
Pickup Assembly - Upper - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-76
Pickup Assembly - Lower - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-77
Motor, Pickup Drive - Upper (M3U) and Lower (M3L) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-78
Suction Cup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-79
Valve, Solenoid - Upper (M5U) and Lower (M5L) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-80
Sensor, Pickup Home - Upper (S1U) and Lower (S1L) - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-81
Sensor, Film Contact - Upper (S2U) and Lower (S2L) - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-82
Imaging Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-83
Sensor, Start Of Page (SOP, S8) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-84
Power Supply - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-85
Hard Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-87
Film Path Microcontroller Board - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-89
DRE Motherboard - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-90
Preventive Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-1
Necessary Materials - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-1
PM Intervals - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-2
EM Call Checklist - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-2
Performing the PM - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-3
Resetting the PM Counts and Changing the Service History - - - - - - - - - - - - - - - - - - - - - - - - -4-10
Completing the PM - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4-12
Diagnostics - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-1
Using the Service Switch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-1
Local Panel LEDs and Buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-2
Local Panel Icons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-3
DICOM Printer Status Messages - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-4
Machine Control System (MCS) Printer Status Messages - - - - - - - - - - - - - - - - - - - - 5-5
Film Supply Status Messages - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-6
Job Manager Status Messages - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-8
Condition Codes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-9
2 2G0947 - 14MAY09
Subsystems in the 5800/5850 Laser Imagers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-9
Severity Levels - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-10
Condition Code: 01-000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-10
Condition Code: 01-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-11
Condition Code: 01-002 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-11
Condition Code: 01-004 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-12
Condition Code: 01-005 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-12
Condition Code: 01-007 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-13
Condition Code: 01-008 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-13
Condition Code: 01-009 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-14
Condition Code: 01-010 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-14
Condition Code: 04-000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-15
Condition Code: 04-100 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-15
Condition Code: 04-101 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-16
Condition Code: 04-110 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-16
Condition Code: 04-200 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-17
Condition Code: 04-201 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-17
Condition Code: 04-202 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-18
Condition Code: 04-300 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-18
Condition Code: 04-301 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-19
Condition Code: 04-302 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-19
Condition Code: 05-000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-20
Condition Code: 05-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-20
Condition Code: 05-002 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-21
Condition Code: 05-003 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-21
Condition Code: 05-004 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-22
Condition Code: 05-005 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-22
Condition Code: 06-000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-23
Condition Code: 06-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-23
Condition Code: 06-002 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-24
Condition Code: 06-101 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-24
Condition Code: 06-102 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-25
Condition Code: 06-103 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-25
Condition Code: 06-104 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-26
Condition Code: 06-105 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-26
Condition Code: 06-106 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-27
Condition Code: 06-200 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-27
Condition Code: 06-300 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-28
Condition Code: 06-400 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-28
Condition Code: 06-410 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-29
Condition Code: 06-411 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-29
Condition Code: 06-412 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-30
Condition Code: 06-420 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-30
Condition Code: 06-430 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-31
Condition Code: 06-440 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-31
Condition Code: 06-500 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-32
Condition Code: 06-501 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-32
Condition Code: 06-502 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-33
Condition Code: 06-503 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-33
Condition Code: 06-504 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-34
Condition Code: 06-505 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-34
Condition Code: 06-506 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-35
Condition Code: 06-600 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-35
Condition Code: 10-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-36
Condition Code: 10-003 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-36
Condition Code: 10-015 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-37
2G0947 - 14MAY09 3
Condition Code: 10-910 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-38
Condition Code: 13-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-38
Condition Code: 14-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-39
Condition Code: 20-004 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-40
Condition Code: 20-154 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-41
Condition Code: 20-156 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-42
Condition Code: 20-209 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-43
Condition Code: 20-449 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-44
Condition Code: 20-550 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-44
Condition Code: 20-700 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-45
Condition Code: 20-701 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-45
Condition Code: 20-702 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-46
Condition Code: 20-703 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-46
Condition Code: 20-704 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-47
Condition Code: 20-705 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-47
Condition Code: 20-706 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-48
Condition Code: 20-913 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-48
Condition Code: 20-915 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-49
Condition Code: 20-919 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-50
Condition Code: 21-000 or 23-000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-51
Condition Code: 25-922 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-68
Condition Code: 25-931 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-68
Condition Code: 25-932 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-69
Condition Code: 26-325 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-69
Condition Code: 26-326 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-70
Condition Code: 26-543 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-71
Condition Code: 26-544 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-72
Condition Code: 26-931 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-72
Condition Code: 26-932 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-73
Condition Code: 26-933 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-73
Condition Code: 26-934 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-74
Condition Code: 27-123 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-74
Condition Code: 27-601 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-75
Condition Code: 27-604 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-75
Condition Code: 27-607 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-76
Condition Code: 27-608 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-76
4 2G0947 - 14MAY09
Condition Code: 27-609 -------------------------------------------------- 5-77
Condition Code: 27-611 -------------------------------------------------- 5-77
Condition Code: 27-613 -------------------------------------------------- 5-78
Condition Code: 27-646 -------------------------------------------------- 5-78
Condition Code: 27-650 -------------------------------------------------- 5-79
Condition Code: 27-651 -------------------------------------------------- 5-79
Condition Code: 27-931 -------------------------------------------------- 5-80
Condition Code: 27-932 -------------------------------------------------- 5-80
Condition Code: 28-154 -------------------------------------------------- 5-81
Condition Code: 28-155 -------------------------------------------------- 5-81
Condition Code: 28-501 -------------------------------------------------- 5-82
Condition Code: 28-509 -------------------------------------------------- 5-82
Condition Code: 28-510 -------------------------------------------------- 5-83
Condition Code: 28-551 -------------------------------------------------- 5-84
Condition Code: 28-554 -------------------------------------------------- 5-84
Condition Code: 28-931 -------------------------------------------------- 5-85
Condition Code: 28-932 -------------------------------------------------- 5-85
Condition Code: 29-154 -------------------------------------------------- 5-86
Condition Code: 29-924 -------------------------------------------------- 5-86
Condition Code: 29-925 -------------------------------------------------- 5-87
Condition Code: 29-926 -------------------------------------------------- 5-87
Condition Code: 29-927 -------------------------------------------------- 5-88
Condition Code: 29-931 -------------------------------------------------- 5-88
Condition Code: 29-932 -------------------------------------------------- 5-89
Condition Code: 29-945 -------------------------------------------------- 5-89
Condition Code: 29-947 -------------------------------------------------- 5-90
Condition Code: 36-931 -------------------------------------------------- 5-90
Condition Code: 36-932 -------------------------------------------------- 5-91
Condition Code: 36-935 -------------------------------------------------- 5-91
Clearing Film Jams - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-92
FIlm Jam - Error Code 2x-116 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-93
Film Jam - Error Code 2x-126 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-95
Film Jam - Error Code 26-325 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-96
Film Jam - Error Codes 26-326 or 26-543 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-97
Film Jam - Error Code 26-544 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-99
Functions of the Micro Board LEDs and Test Points - - - - - - - - - - - - - - - - - - - - - - 5-100
Film Path Microcontroller (FPM) Board - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-100
Processor Control Board (PCB) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-103
Densitometer Control Board (DCB) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-104
Motors and Sensors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-105
Using the Logs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-106
Types of Log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-106
Application Log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-106
Illustrated Parts List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-1
Main Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-1
Film Feed Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-9
Film Transport Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-16
Film Transport Roller Set Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-22
Pickup Assembly - Upper (10 in.) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-23
Pickup Vacuum Bar Assembly - Upper (10 in.) - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-25
Pickup Assembly - Lower (14 in.) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-26
Pickup Assembly - 5850 Imager Lower (Universal) - - - - - - - - - - - - - - - - - - - - - - - - - 6-28
Pickup Vacuum Bar Assembly - Lower (14 in.) - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-30
2G0947 - 14MAY09 5
Pickup Vacuum Bar Assembly - 5850 Imager Lower (Universal) - 6 cup - - - - - - - - - -6-31
Imaging Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-32
Processor Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-33
Processor Frame Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-35
Processor Cover Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-42
Electronics Bracket Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-44
Front Cover Assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-47
Accessory Kits - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-48
Functional Diagrams - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-1
Additional Service Procedures - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-1
Making a Configuration Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-1
Restoring the Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-2
Updating Thumb Drive With New Version of System Software - - - - - - - - - - - - - - - - - 8-4
Upgrading Hard Drive with New Version of System Software - Ghosting - - - - - - - - - 8-5
Upgrading the Firmware in the Microcontrollers - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-7
6 2G0947 - 14MAY09
Section 1: Safety Information
Before installing a 5800 or 5850 Laser Imager, read the Safety Manual for
the 5800/5850 Laser Imager, Publication Number 2G0734.
The following information defines the safety and information icons used in
this publication:
LASER WARNING
This icon is used for conditions that could cause injury to a person,
or damage to equipment or software data.
CAUTION
This icon is used for conditions that could cause damage to the
equipment.
ESD
Possible damage from electrostatic discharge.
Electrostatic discharge (ESD) is a primary source of:

• equipment failure
• equipment repairs
A person cannot detect an electrical charge of less than 3,500 V, but 30 V
can cause damage to components in the equipment.
Preventive Measures
• Check for an ESD warning label before starting any procedure
with components that are ESD sensitive. All sensitive components
have graphic labels that frequently include instructions. Follow all
label instructions.
• Wear a grounding strap when you touch components that are ESD
sensitive. Check that the clip remains fastened to a ground that
has a clean surface with no paint.
• Repair components in an ESD-protection area or use a portable
grounding mat.
• When moving components that are ESD sensitive from area to
area, insert and transport the components in the special material
made for the transport of these components.
IMPORTANT
This icon is used for important information.
Note: This icon is used for additional information.
2G0947 - 14MAY09 1-1

Safety Information
<This page is intentionally blank.>
1-2 2G0947 - 14MAY09

Section 2: Installation Instructions
Packing List
Part No. Description
2G0733 Getting Started with the 5800/5850Laser Imagers
2G0734 Safety Manual for the 5800/5850 Laser Imagers
2G1249 CD - User Documentation for the 5800/5850 Laser Imagers
SP2G0987 FILM TRAY ASSEMBLY - 10 x 8 in.
SP2G0986 FILM TRAY ASSEMBLY - 14 x 17 in.
SP74-0500-5710-3 NETWORK CABLE - RJ45, 2.13 m (7.0 ft.)
SP7E9349 POWER CORD - North America
SP7F3990 POWER CORD - China
SP7F6848 POWER CORD - Europe
SP2G0985 CHARCOAL FILTER
Necessary Materials
Part No. Description
------ Service Laptop with MICROSOFT WINDOWS 98 Operating System or higher, and
MICROSOFT INTERNET EXPLORER 5.5
------ KODAK Secure Link Client Software Version 2.3 or higher
------ KODAK Web Service Portal Software Version 3.1.0.5 or higher
TL5568 CROSSOVER CABLE
TL5574 TEMPERATURE METER and PROBE
SP7F3477 BLOCK for PROBE, KIT
------ SIDE CUTTERS
------ STRAIGHT SLOT SCREWDRIVER
------ TORX DRIVER (T20)
------ Hex WRENCH (6 mm)
------ SCISSORS
2G0947 - 14MAY09 2-1

Installation Instructions
Completing the Mechanical Setup

Completing the Uncrating
1. Locate and remove the box that has the DOCUMENTATION and
CABLES.
2. Remove the other boxes that have the 2 FILM TRAYS and FILTERS.
3. Remove the SIDE PANELS from the CRATE.
FOIL BAG
H221_0019HA
4. With SCISSORS, cut the FOIL BAG all around the BASE of the
Imager.
5. Remove the FOIL BAG.
2 BOLTS and
2 WASHERS BRACKET H221_0020BA
6. Use the Hex WRENCH to remove:

• 2 BOLTS
• 2 WASHERS
7. Lift the BRACKET up and remove it.
8. Do Steps 6 and 7 for the other BRACKETS.
2-2 2G0947 - 14MAY09

CAUTION
The Imager is 70 kg (155 lb).
Lift point front Lift point back

H221_0021GA
9. Using safe lifting techniques, lift the Imager from the shipping pallet at
the locations shown above.
Checking the Accessories

Check that the following items are included with the CRATE:
• A box with electrical accessories -
• 3 POWER CORDS
• 1 NETWORK CABLE
• 3 boxes with CHARCOAL FILTERS.
• A box with a 10 in. FILM TRAY.
• A box with a 14 in. FILM TRAY.
Moving the Imager

1. Move the Imager and accessories to the installation area.
2. Position the Imager to allow a space of at least 1 m (39 in.) at the
back of the Imager for installation of the POWER CORD and
NETWORK CABLE.
2G0947 - 14MAY09 2-3

Removing the Shipping Restraints and Packing Material
TOP COVER
PROCESSOR COVER
PROCESSOR COVER LATCHES

H221_0022HA
1. Open the TOP COVER.

2. Loosen 2 Captive THUMB SCREWS.
3. Remove the LEFT PANEL.
TOP COVER
2 Captive
THUMB
SCREWS
RIGHT PANEL
H221_0017HA

5. Remove the RIGHT PANEL.
2-4 2G0947 - 14MAY09

6. Close the TOP COVER.
10 SCREWS
BACK PANEL
H221_0023HA
7. At the back of the Imager, remove:

• 10 SCREWS
• BACK PANEL
Installed for shipping
SHIPPING
WASHER
BAR
Installed for storing
OPTICS AY
H221_0024HA
8. Remove the 2 SHIPPING WASHERS from the back of the OPTICS

ASSEMBLY.
9. Store the SHIPPING WASHERS by "pushing" the WASHERS onto
the PINS below the BAR.
10. Install:
• BACK PANEL
• 10 SCREWS
• LEFT PANEL
2G0947 - 14MAY09 2-5

TOP COVER Installed for shipping
SHIPPING
WASHER
Installed for storing
FRONT PANEL
H221_0025HA

12. Pull the FRONT PANEL forward.
13. Remove the front SHIPPING WASHER and store it.
TOP COVER
CHARCOAL
FILTER
FRONT PANEL
H221_0026GA
14. Install the CHARCOAL FILTER.

15. Close:
• FRONT PANEL
• TOP COVER
16. Open the package of electrical accessories.
2-6 2G0947 - 14MAY09

IMPORTANT
Each of the 5800/5850 Laser Imagers will automatically detect the AC
power line voltage and will automatically configure itself for the applied
voltage.
17. Select a POWER CORD.
• Part number 7E9349–for North American installations
• Part number 7F6848–for European installations
• Part number 7F3990–for Chinese installations
Note:
• Check that the POWER CORD you select matches the AC power
OUTLETS at the site.
• If the Imager is located outside the areas above, you can use one
of these POWER CORDS if the PLUG matches the power
OUTLETS in the building.
• If the customer cannot use any of the POWER CORDS provided,
the customer must obtain a suitable POWER CORD locally. The
customer must use an agency-approved POWER CORD with a
PLUG type suitable for the customer’s building.
• One of the following single-phase, 15 A power sources, with
grounding, must be provided within 2.5 m (8 ft) of the Imager:
• 120 V AC +6% to -10%, 60 Hz ±3 Hz
• 240 V AC ±10%, 50 Hz ±3 Hz
• 250 V AC ±10%, 50/60 Hz ±3 Hz
• The wire must be insulation-rated for 600 V. A dedicated line is
recommended.
NETWORK AC POWER
CONNECTOR CONNECTOR
H221_0027AA
18. Connect:
• the POWER CORD to the AC power CONNECTOR on the
Imager.
• the POWER CORD to the building AC power OUTLET.
• one end of the NETWORK CABLE to the Imager.
2G0947 - 14MAY09 2-7

• the other end of the NETWORK CABLE to the customer’s
network.
POWER SWITCH
H221_0028AA
19. Energize the Imager by pressing the POWER SWITCH to the ON

position.
Note: Wait for the "startup" to complete.
H221_0029AA
20. Install the 2 FILM TRAYS.

Note: Do not install film or the FILM SAVERS at this time.
21. Continue with “Configuring the Imager”.
2-8 2G0947 - 14MAY09

Connecting the Laptop Computer to the Imager
TOP COVER
2 Captive
THUMB
SCREWS
RIGHT PANEL
H221_0017HA
To connect the laptop computer to the 5800/5850 Laser Imagers:

2. Loosen the 2 Captive THUMB SCREWS.
3. Remove the RIGHT PANEL.
Service port
H221_0018AA
4. Connect one end of the CROSSOVER CABLE to the LAPTOP

COMPUTER and the other end to the service port on the Imager.
2G0947 - 14MAY09 2-9

Energizing the Imager

RISK OF ELECTRIC SHOCK
Dangerous voltage present.
1. Check that the AC POWER CORD is connected into the back of the
Imager and into the wall OUTLET.
CAUTION
Double Pole/Neutral Fusing.
2. Press the POWER SWITCH on the Imager to the ON position.
De-energizing the Imager

CAUTION
Double Pole/Neutral Fusing.
1. Press the POWER SWITCH on the Imager to the OFF position.
RISK OF ELECTRIC SHOCK

Dangerous voltage present.
2. Disconnect the AC POWER CORD from the wall outlet.
Logging Onto the Service Tool
IMPORTANT
• You must have the KODAK Secure Link Client Software,

Version 2.3 or higher and the KODAK Web Service Portal
Software, Version 3.1.0.5 or higher installed and configured on
your LAPTOP COMPUTER. Both of these are located on the
Carestream Health Service Portal intranet website.
• You will not be able to log on until 3 or 4 minutes after you have
energized the Imager
1. Connect the LAPTOP COMPUTER to the Imager (see “Connecting

the Laptop Computer to the Imager”).
2. Energize the LAPTOP COMPUTER.
3. Select: Start>Programs>Kodak>SecureLink
4. Type your password.
5. Click [OK].
6. Type the IP address of the Service Port: 192.168.000.1
7. Check that the Port is set to: 443
8. Click [Connect].
9. Select: Start>Programs>Kodak>Service WebLink
The main menu of the SERVICE TOOL displays.
2-10 2G0947 - 14MAY09

Logging Off the Service Tool

1. In the right corner of the SERVICE TOOL, click [Log Off].
2. At the Service WebLink screen, click [Log Off].
3. Close the WebLink Client Software.
4. At the Secure Link screen:
• click [Disconnect]
• close the screen
5. Disconnect the LAPTOP COMPUTER from the Imager.
6. If you are finished with the SERVICE TOOL, install the RIGHT
PANEL.
Configuring the Imager
IMPORTANT
You must restart the Imager from the SERVICE TOOL in order to
permanently save configuration information.
Setting the Language
IMPORTANT
The language is set by the customer in the web portal.
Checking the Values for the DICOM Source Communications

1. Connect the LAPTOP COMPUTER to the Imager.
2. Select: Configuration>DICOM SCP>Communications
2G0947 - 14MAY09 2-11

3. Check:
• "Port Number" is 5040
• "Association Limit" is 12
4. Are the values correct?
Yes No
Continue with “Setting the Imager a. Click [Modify].

to be a Destination”. b. Type the correct values.
c. Click [Save].
d. Continue with “Setting the
Imager to be a Destination”.
Setting the Imager to be a Destination

1. Select: Configuration>DICOM SCP>Destination
IMPORTANT
The AE Title is the name by which the modalities will recognize the Imager.
2. Check with the customer to determine the AE Title to be used.

3. Click [Modify].
4. Type the selected AE Title in the window.
2-12 2G0947 - 14MAY09

5. Select the “Media” tab.
6. In the Available field, select the check box next to the Media Type to
be used.
Note: Under normal operations, all media types should be allowed.
7. Select the "Page and Image Options" tab.
Note: Do not disable any of the “Page Formatting” settings of the Imager
except if instructed by the customer.
8. Click [Save].
9. Continue with “Setting the System Clock”.
2G0947 - 14MAY09 2-13

Setting the System Clock

1. Select: Configuration>System>Clock
IMPORTANT
The System Clock is set in the factory. At installation, the Time Zone has
to be reset if the Imager is installed in some other Time Zone. When you
reset the Time Zone value, the Time and Date should display correctly.
2. Will the clock be set manually or does the customer use a time
SERVER for synchronization?
Manually Server
Do Steps 3- 15. a. Obtain the IP address of the

SERVER from the customer.
b. Do Steps16- 23.
3. To correct the Time Zone value:

a. Click [Modify].
b. If the "Enable time synchronization" check box is selected,
de-select it.
c. Select the correct Time Zone from the drop-down menu.
d. Click [Save].
2-14 2G0947 - 14MAY09

4. Is the Time value correct?
Yes No
Continue with Step 5. a. Click [Modify].

b. Select a field and use the “arrows” to
increase or decrease the time.
c. Click [Save].
d. Continue with Step 5.
5. Is the Date correct:
Yes No
Advance to Step 13. Continue with Step 6.
6. Select: System Information>User Information

7. Call the Technical Support/Service Center (TSC) to gain a temporary
Level 5 access.
8. Click [Modify].
9. In the “Authorization Key” field, type the key from the TSC.
10. Click [Save].
Note: You will have Level 5 access for 24 hours.
11. Return to the Clock Configuration screen.
12. Set the correct date.
13. If daylight savings time applies in the area of installation, select the
Automatically adjust clock for daylight savings time check box.
14. Click [Save].
15. Advance to “Setting the Host Name and the IP Address”.
16. Click [Modify].
2G0947 - 14MAY09 2-15

17. Select the "Enable time synchronization" check box.
18. In the IP Address field, type the address of the time SERVER to be
used for synchronization.
19. Select the synchronization period (how often the clock is
synchronized) from the drop-down menu.
20. Select the correct Time Zone from the drop-down menu.
21. If daylight savings time applies in the area of installation, select the
Automatically adjust clock for daylight savings time check box.
22. Click [Save].
23. Continue with “Setting the Host Name and the IP Address”.
Setting the Host Name and the IP Address

1. Obtain from the customer the Host Name, IP Address, Subnet, and
Gateway for the Laser Imager.
2. Select: Configuration>System>Network
3. Click [Modify].
IMPORTANT
The Host Name is the network name for this Imager. It can be a maximum
of 14 characters and a minimum of one. The first character must be a
letter. Other characters can be a letter, a number, or a -.
4. Type:
• Host Name
• IP Address
• Subnet Mask
• Default Gateway
5. Click [Save].
6. Continue with “Setting the Service Tracking”.
2-16 2G0947 - 14MAY09

Setting the Service Tracking

1. Select: System Information>Identification
2. Click [Modify].
IMPORTANT
The values for Serial Number, K-Number, Windows OS ID, and Service
Code are set at the factory.
• Model Name - set at the factory, and cannot be changed.

• Serial Number - set at the factory and can only be changed with a
Level 5 access if not correct.
• K-Number - can be changed if not correct.
• Service Phone Number - should be filled in, and can be changed if
not correct.
• Windows OS ID - set at the factory, do not change.
• Service Code - set at the factory, and cannot be changed.
3. Type or select from the drop-down menu the correct information for
the following fields:
• Country Code
• Region
• Hospital Name
• Department Name
• Device Location
Note: If the K-Number or Service Phone Number are not correct, type in
the correct information before continuing with Step 4.
4. Click [Save].
5. Select: Utilities>Session>Restart
6. Click [Restart].
Wait for the Imager to restart.
7. Continue with “Loading Customer Film”.
2G0947 - 14MAY09 2-17

Loading Customer Film

1. Load customer film into the FILM SUPPLY.
2. Install the FILM SUPPLY.
3. Continue with “Checking the Installed Hardware and Film Type”.
Checking the Installed Hardware and Film Type

1. Select: Configuration>Hardware>Installed Hardware
2. Under Film Options, for Clear, Blue, Blue Plus, and CE Mark, select
YES or NO from the drop-down menu.
3. Click [Save].
4. Continue with “Configuring the SCP Services”.
2-18 2G0947 - 14MAY09

Configuring the SCP Services

1. Have each SCU send an image to make a connection with the
Imager.
2. Select: Configuration>DICOM SCP>SCP Configuration
3. When the SCP Configuration screen appears, select the "SCP Config
AutoSetup" tab.
Note:
• The information in the SCU field includes, in order: IP Address and
AE Title of the SCU that will send the image, and AE Title of the
destination.
• The parameter values on the screen apply to the modality
identified in the SCU field.
4. At the top of the screen, use the drop-down menu to select an SCU.
5. Is the information for the selected SCU correct?
Yes No
Do Steps 4 and 5 for each SCU in a. Click Modify.
the list. b. From the drop-down menus
select the correct information.
c. Click Save.
d. Do Steps 4 and 5 for each SCU
in the list.
6. After the configuration of all SCUs is completed, continue with
“Checking Image Quality”.
2G0947 - 14MAY09 2-19

Checking Image Quality

1. Ask the customer to send images from the modalities to the Imager.
2. Check for image skew. If necessary, adjust the IMAGING
ASSEMBLY (see Adjustments and Replacements, “Imaging
Assembly - Alignment”).
3. Is the image quality acceptable to the customer?
Yes No
Advance to “Editing the Service History Log”. Continue with Step 4.
4. Select the “Image Optimization” tab.

5. At the top of the screen, use the drop-down menu to select an SCU.
Note:
• The information in the SCU field includes, in order: IP Address
and AE Title of the SCU that will send the image, and AE Title of
the destination.
• The parameter values on the screen apply to the MODALITY
identified in the SCU field.
• You will have to do Image Optimization and Other Options for
each SCU in the drop-down list.
6. Do the following to determine if a change to a parameter is
necessary:
a. Check the DICOM Log to determine what parameter values the
SCU sends down with the image. The parameter values on the
screen must match the SCU values.
b. If the SCU does not indicate a Transfer Function Table (TFT) set,
use TFTShop to select the correct TFT SET for this type of SCU.
For additional help when selecting the correct TFT SET, see the
following documents:
• Tables Specification for TFT Sets, 8F5224
• MetalutsB
Note: TFTShop and the 2 documents listed above are available on the
Carestream Health Service Portal intranet website.
2-20 2G0947 - 14MAY09

c. Check the quality of an image sent down from the SCU.
d. If necessary, change the parameters.
7. Click [Modify].
8. To change a parameter, select the new parameter from the
drop-down list.
9. Select the "Film and Image Options" tab.
10. Select or type the parameters.

Note:
• The value selected will be the default for this SCU.
• The field to the right of the parameter value is an indication of
whether the parameter value sent from the SCU will be
overridden.
• If you select “Always Apply”, the parameter on the screen will
override the parameter the SCU sends.
• If you select NO, the SCU parameter will apply. Normally, you
should select NO to allow the SCU to override the default
selected.
11. Select the "Other Options" tab.
2G0947 - 14MAY09 2-21

12. Select the parameters.

Note:
• The value selected will be the default for this SCU.
• The field to the right of the parameter value is an indication of
whether the parameter value sent from the SCU will be
overridden.
• If you select “Always Apply”, the parameter on the screen will
override the parameter the SCU sends.
• If you select NO, the SCU parameter will apply. Normally, you
should select NO to allow the SCU to override the default
selected.
13. After setting the parameters for this SCU, do the same procedures for
each SCU identified in the SCU connection window.
14. Click [Save].
15. After the configuration of all SCUs is completed, continue with
“Editing the Service History Log”.
2-22 2G0947 - 14MAY09

Editing the Service History Log

1. Select: System Information>Service History
2. Click [Modify].
Note: The DateTime, Service Code, and your UserID and UserName for
“Secure Tunnel” fields are filled in automatically.
3. Type data about the installation in the other fields.
4. Click [Save].
5. Continue with “Configuring the CARESTREAM Remote Management
Services”.
2G0947 - 14MAY09 2-23

Configuring the CARESTREAM Remote Management Services

1. Will the CARESTREAM Remote Management Services be enabled
on the Imager?
Yes No
Continue with Step 2. Advance to Step 18.
2. Select: Configuration>System>Remote Management

3. Select the "Identification" tab.
4. Are all fields filled in correctly?.
Yes No
Continue with Step 5. a. Return to “Setting the Service

Tracking”.
b. Make corrections as necessary
and save the screen.
c. Return to this screen.
d. Check that all fields are
correct.
e. Continue with Step 5.
2-24 2G0947 - 14MAY09

5. Select the "Network Settings" tab.
6. Does the customer use a proxy SERVER?
Yes No
a. Click [Modify]. a. Check that the Proxy Type

b. Select the Proxy Type from field is none.
the drop-down menu. b. Continue with Step 7.
c. Type the information for:
• Proxy Address
• Proxy Port Number
• Proxy Username
• Proxy Password
• Proxy Domain
d. Check that the Enterprise
Server Location field is
Production.
7. Click [Save].
8. Select the "Asset Names" tab.
2G0947 - 14MAY09 2-25

9. Do all of the "Asset Names" begin with the correct K-Number and
Country Code?
Yes No
Continue with Step 10. a. Return to “Setting the Service

Tracking”.
b. Check all entries and save the
screen.
c. Return to this screen.
d. Check that all fields are
correct.
10. Select the "Status" tab.
2-26 2G0947 - 14MAY09

11. Click [Modify].

12. In the “Remote Services Activation” block, select “Remote Monitoring
and Remote Access” from the drop-down menu.
13. Click:
• [Save]
• [Start]
Note: The two fields in the Status block will change when the Imager is
registered with the STATUS LINK SERVER.
14. Select the “Identification” tab.
15. Click:
• [Modify]
• [Download Group List]
16. In the Group Name field, use the drop-down menu to select the group
to which this Imager will belong.
17. Click [Save].
19. Click [Restart].
20. Continue with “Backing Up the System Configuration”.
2G0947 - 14MAY09 2-27

Backing Up the System Configuration

For the 5800/5850 Laser Imagers:
1. Select: Utilities>Backup/Restore
2. To make a backup of the configuration parameters to the DRE HARD

DRIVE, click [Backup].
3. To download the backup data to your LAPTOP COMPUTER:
a. Click [Download Backup].
b. Select a folder name to place the file in.
c. Click [Save] to place the backup file in the selected folder.
4. Log off from the SERVICE TOOL (see “Logging Off the Service
Tool”).
5. Continue with “Instructing the Operator”.
Instructing the Operator

For the 5800/5850 Laser Imagers:
1. Instruct the operator about changing the CHARCOAL FILTER.
2. Instruct the operator to read the Safety Manual (Pub No. 2G0734)
and the User Guide (Pub No. 2G0733) for the 5800/5850 Laser
Imagers.
2-28 2G0947 - 14MAY09

Using the Default Passcode

All Imagers from the factory are set for the following default passcodes:
• For level 2 users -
• User ID - KeyOperator
• Password - DV5800
• For level 3 users -
• User ID - LocalService
• Password - DV5800
Note: The first time the customers log in, they may be asked to change
the password.
2G0947 - 14MAY09 2-29

2-30 2G0947 - 14MAY09

Section 3: Adjustments and Replacements
Adjustments
Processor - Drum Temperature
Adjustment Specification
Purpose: To set the correct temperature for the DRUM.
Setting Temperature: This procedure is required after replacing the PROCESSOR ASSEMBLY,
PROCESSOR DRUM, or the DRE BOARD, or if you expect that DRUM
temperatures are causing image quality problems.
Specification: The temperature at the PROCESSOR DRUM must be between 123.8°–124.2°C

(254.84°–256.56°F).
Special Tools: • TEMPERATURE METER with PROBE TL5574

• BLOCK for PROBE, KIT SP7F3477
• LAPTOP COMPUTER with MICROSOFT INTERNET EXPLORER 5.5
• SERVICE TOOL
• CROSSOVER CABLE TL5576
Note:
• A TEMPERATURE METER and PROBE with a BAR TYPE ELEMENT
must be used for this procedure. PROBES with CIRCULAR TYPE
ELEMENTS will not provide correct readings. The TEMPERATURE
METER and PROBE must be calibrated together at least once per
year. If the PROBE breaks, a new PROBE and the existing METER
must be calibrated again.
• The TEMPERATURE METER must be at room temperature during
this procedure. If the METER has been in a hot or cold vehicle, allow it
to adjust to room temperature before using.
Prerequisites None
2G0947 - 14MAY09 3-1

Adjustments and Replacements
To Check 1. Energize the Imager and allow it to warm to operating temperature.
BLOCK
203.2 mm (8.00 in.)
PROBE SENSOR
PROBE
F C
METER
H221_0030GA
2. Prepare the METER:

a. Install the BLOCK on the PROBE 203.2 mm (8.00 in.) from the
PROBE SENSOR.
b. Clean the PROBE with ALCOHOL WIPES.
c. Set the METER to display in °C.
3. Remove the ”Back Panel”.
4. Set the SERVICE SWITCH in the “Service” position.
3-2 2G0947 - 14MAY09

PROCESSOR AY
DRUM
SLOT
PROBE
H221_0031HA
5. Insert the PROBE into the slot on the right back of the PROCESSOR
ASSEMBLY and let the rotation of the PROCESSOR DRUM pull the
PROBE until the BLOCK reaches the slot.
6. Allow the temperature reading on the METER to stabilize. This requires
approximately 90 seconds.
7. Check that the temperature at the PROCESSOR DRUM is between
123.5°–124.5°C (254.3°–256°F).
8. Pull back slightly, 1–2 cm (0.4–0.8 in.), on the BLOCK to confirm that the
highest temperature is being read.
9. If the temperature is within specification, return the SERVICE SWITCH to
the normal operating position and re-install the back panel.
2G0947 - 14MAY09 3-3

To Adjust 1. Log on to the SERVICE TOOL (see Installation Instructions, ”Logging

Onto the Service Tool”).
2. Select: Configuration>Hardware>Processor Configuration.
3. Click [Modify].
4. In the “Temperature” field, enter the temperature measured by the
METER.
Note: The "Offset" field indicates the offset value between the Set Point field
and the Temperature field.
5. Click [Set Temperature].
6. Allow approximately 10 minutes for the temperature of the PROCESSOR
DRUM to become stable.
7. Use the METER to check the temperature of the PROCESSOR DRUM
again. The temperature must be 123.5–124.5°C (254.3°–256°F).
8. When the temperature is between 123.5–124.5°C (254.3°–256°F), close
the “Processor Configuration” window.
9. Log off of the SERVICE TOOL (see Installation Instructions, ”Logging Off
the Service Tool”).
10. Return the SERVICE SWITCH to the normal position.
3-4 2G0947 - 14MAY09

Imaging Assembly - Alignment

Purpose: To align the image on the film.
Specification: The image is aligned.
Special Tools: None
Prerequisites Remove the ”Back Panel”.
To Check 1. Make a test print.

2. Check that the image is not skewed on the film.
To Adjust
IMAGING AY
SPRING AY
ALIGNMENT PIN
(up position)
ALIGNMENT PIN
(down position) H221_0032HA
1. Loosen the ALIGNMENT PINS using a 1.5 mm ALLEN WRENCH.

2. Push the ALIGNMENT PINS into the up position.
3. Tighten the ALIGNMENT PINS using a 1.5 mm ALLEN WRENCH.
4. Turn the 2 SPRING ASSEMBLIES until the IMAGING ASSEMBLY is just
touching the ALIGNMENT PINS.
5. Loosen the ALIGNMENT PINS.
6. Push the ALIGNMENT PINS into the down position.
7. Make a test print.
If the image is skewed, repeat the adjustment procedure until the skew is
eliminated.
2G0947 - 14MAY09 3-5

Imaging Assembly - Start Index Delay, Start of Scan

Purpose: To adjust Start of Scan timing to center an image left to right on the film.
Specification: Borders on the left and right of the image should be equal.
Special Tools: • LAPTOP COMPUTER with MICROSOFT INTERNET EXPLORER

v5.5 or higher
• SERVICE TOOL
Prerequisites None
To Check 1. Log on to the SERVICE TOOL (see Installation Instructions, ”Logging

2. From the Service menu, select:

Diagnostics>DRE>Advanced Test Print
3. In the Test Profile field, use the drop-down menu to select the “Flat1.3”
test print.
4. Click [Run].
5. Check that the left and right borders of the printed film are equal (as
shown in the film orientations on the next page).
Note: Measure the left border from the left edge of the film. For films that are
in landscape orientation (20 x 25 cm, 28 x 35 cm), the right border
should be measured from the bottom of the image to the top of the
annotation text.
3-6 2G0947 - 14MAY09

To Adjust
1. Select: Configuration>Hardware>Optics
2. Observe the number displayed in the “Index Delay” window.
Note: Depending on the width of the film, there are two Start Index Delay
adjustments for the 5800 Imager. The 5850 Imager has a third Start
Index Delay adjustment when the customer uses the optional 25 x 30cm
(10 x 12in) film tray in the lower film transport. The Start Index Delay
adjustment affects the left edge (see illustration below). If the left border
is too narrow, the number in the Index Delay window must be
increased. If the left border is too wide the number in the Index Delay
window must be decreased.
• For the 5800, a change to the index delay value by 12.795 = 1 mm
change.
• For the 5850, a change to the index delay value by 20.000 = 1 mm
change.
• For films that are in landscape orientation (20 x 25 cm, 28 x 35 cm),
the right border should be measured from the bottom of the image to
the top of the annotation text.
• The Start Index Delay adjustment affects the left edge of the following
film orientations:
8x10 10x12 11x14 14x14 14x17

20x25 25x30 28x35 35x35 35x43
Note: All dimensions are in centimeters (cm).
H221_4001BC
2G0947 - 14MAY09 3-7

3. To:
Decrease the left border on the test print: Increase the left border on the test print:
a. Click [Modify]. a. Click [Modify].
b. Increase the number in the “Index Delay” window b. Decrease the number in the “Index Delay” window
based on the measured values of the left/right based on the measured values of the left/right
border. border.
c. Click [Save]. c. Click [Save].
d. Make another Test Print and check the index delay d. Make another Test Print and check the index delay
area again. area again.
e. Do these steps until the left border matches the right e. Do these steps until the left border matches the right
border. border.
3-8 2G0947 - 14MAY09

Imaging Assembly - Page Start Delay, Start of Page

Purpose: To adjust Start of Page timing to obtain a half-tone density border at the leading
edge of the film.
Specification: • 5800 Imager – a 2 mm half-tone border is visible at the leading edge

of the film.
• 5850 Imager – a 1 mm half-tone border is visible at the leading edge
of the 20 x 25 cm (8 x 10 in.) film. A 2 mm half-tone border is visible at
the leading edge of all other film sizes.
Special Tools: • LAPTOP COMPUTER with MICROSOFT INTERNET EXPLORER

v5.5 or higher
• SERVICE TOOL
Prerequisites None
To Check 1. Log on to the SERVICE TOOL (see Installation Instructions, ”Logging

2. From the Service menu, select:

Diagnostics>DRE>Advanced Test Print
3. In the Test Profile field, use the drop-down menu to select the “Flat1.3”
test print.
4. Click [Run].
5. Check for the half-tone density at the leading edge of the film with no
transparent area appearing (as shown in the film orientations on the next
page).
Note: There is only one Start Page Delay Adjustment and this single
adjustment affects all film sizes.
2G0947 - 14MAY09 3-9

8x10 10x12 11x14 14x14 14x17

20x25 25x30 28x35 35x35 35x43
Note: All dimensions are in centimeters (cm).
H221_4002BC
Note: For the 5850 Imager, if using multiple film sizes, obtain the 2 mm
half-tone border using the largest film format. This should provide a
1 mm (approximate) half-tone border for the 20 x 25 cm (8 x 10 in.) film
size.
To Adjust
1. Select: Configuration>Hardware>Optics
2. Observe the number displayed in the "Page Start Delay" window.
Note:
• If the half-tone density area is too narrow, the number must be
increased.
• If the half-tone density area is too wide, the number must be
decreased.
• Each increase or decrease of 1 to this value equals approximately
0.2 mm change,
3-10 2G0947 - 14MAY09

3. To:
Decrease the half-tone density area on the test print: Increase the half-tone density area on the test print:
a. Click [Modify]. a. Click [Modify].
b. Decrease the number in the “Page Start Delay” b. Increase the number in the “Page Start Delay”
window. window.
c. Click [Save]. c. Click [Save].
d. Make another Test Print and check the “Page Start d. Make another Test Print and check the “Page Start
Delay” delay area again. Delay” delay area again.
e. Do these steps until the half-tone density area is e. Do these steps until the half-tone density area is
equal to the specification. equal to the specification.
2G0947 - 14MAY09 3-11

Replacements
Left Panel
Prerequisites: None.
To Remove: 1. De-energize the Imager (see Installation Instructions, ”De-energizing the

Imager”).
TOP COVER
LEFT PANEL
2 Captive
THUMB
SCREWS
H221_0124HA

4. Tip the LEFT PANEL out and lift it from the Imager.
To Install: Reverse the steps in the removal procedure.
3-12 2G0947 - 14MAY09

Right Panel

Imager”).
TOP COVER
2 Captive
THUMB
SCREWS
RIGHT PANEL
H221_0017HA

4. Tip the RIGHT PANEL out and lift it from the Imager.
2G0947 - 14MAY09 3-13

Back Panel
Prerequisites: Remove:
• ”Left Panel”
• ”Right Panel”
To Remove: 1. Disconnect:
• NETWORK CABLE
• POWER CORD
POWER CORD
NETWORK CABLE
10 SCREWS
BACK PANEL
H221_0034HA
2. Remove 10 SCREWS.
3. Lift the BACK PANEL from the Imager.
IMPORTANT
When replacing the BACK PANEL you must install an “Agency Statements”
Label, P/N 2G0581, on the outside of the BACK PANEL.
3-14 2G0947 - 14MAY09

Top Cover
Prerequisites: Remove the ”Back Panel”.
To Remove:
SUPPORT ARM
TOP COVER
SCREW
NUT
H221_0035GA

2. Lock the SUPPORT ARM.
3. Remove:
• NUT
• SCREW
2G0947 - 14MAY09 3-15

2 SCREWS
H221_0036AA
5. At the back of the Imager, remove 2 SCREWS.

6. Shift the TOP COVER 1.27 cm (0.5 in.) to the left and lift from the Imager.
3-16 2G0947 - 14MAY09

Front Panel
Prerequisites: Remove the FILM TRAYS.

Imager”).
2 SCREWS
TOP COVER
2 LANYARDS
FRONT PANEL
LOCAL PANEL
CONNECTOR
H221_0037GA
2. Open:
• TOP COVER
• FRONT PANEL
3. Disconnect the LOCAL PANEL CONNECTOR.
4. Remove 2 SCREWS from the FRONT PANEL holding the 2 LANYARDS.
5. Tip the FRONT PANEL out and lift it from the Imager.
2G0947 - 14MAY09 3-17

Local Panel Assembly

Prerequisites: Remove the ”Front Panel”.
To Remove:
LIGHT SHIELD
6 SCREWS
FRONT PANEL
ELECTRONICS BOARD
CONTROL PANEL
CONNECTOR
H221_0038HA
1. Disconnect the CONNECTOR.

2. Remove 6 SCREWS holding the CONTROL PANEL, ELECTRONICS
BOARD, and LIGHT SHIELD to the FRONT PANEL.
3. Cut the TIE WRAPS.
IMPORTANT
To prevent damage to CABLES, install new TIE WRAPS in place of those that
were cut.
3-18 2G0947 - 14MAY09

Switch, Interlock - Left and Right Panels


Imager”).
IMPORTANT
This procedure is used for both LEFT and RIGHT PANEL INTERLOCK
SWITCHES.
2 SCREWS
2 BUMPERS
LIGHT SHIELD
TOP COVER
FRONT PANEL
H221_0039GA
2. Open:
• TOP COVER.
• FRONT PANEL
3. Remove:
• 2 SCREWS
• 2 BUMPERS
• LIGHT SHIELD
2G0947 - 14MAY09 3-19

2 SCREWS
CONNECTOR
INTERLOCK
SWITCH
HOUSING
H221_0040GA

5. Remove:
• 2 SCREWS
• HOUSING
• INTERLOCK SWITCH
3-20 2G0947 - 14MAY09

Switch, Interlock - Top Cover

Prerequisites: Remove the ”Right Panel”.
To Remove:
TOP COVER
INTERLOCK
SWITCH
CONNECTOR
SWITCH
COVER
2 SCREWS
H221_0041GA
1. Remove:
• 2 SCREWS
• SWITCH COVER
• INTERLOCK SWITCH
2G0947 - 14MAY09 3-21

Switch, Service
To Remove:
SCREW (SERVICE
SWITCH Activator)
4 CONNECTORS
SERVICE SWITCH
2 SCREWS
H221_0042BA
1. Open:
• TOP COVER
• FRONT PANEL
2. Remove:
• 2 SCREWS
• SERVICE SWITCH
3. Disconnect the 4 CONNECTORS.
3-22 2G0947 - 14MAY09

Processor Assembly
• ”Back Panel”
• ”Switch, Interlock - Top Cover”
• ”Processor Drum”
• ”Processor Cover”
To Remove:
2 SCREWS
RIGID DUCT
H221_0004BA
1. From the right side of the Imager, remove:

• 2 SCREWS
• RIGID DUCT
2G0947 - 14MAY09 3-23

2 SCREWS
2 BUMPERS
LIGHT SHIELD
H221_0005HA
2. Open FRONT PANEL.

3. Remove:
• 2 SCREWS
• 2 BUMPERS
• LIGHT SHIELD
3-24 2G0947 - 14MAY09

5 SCREWS
H221_0045GA
4. Disconnect the 5 CONNECTORS from the right side of the PROCESSOR

ASSEMBLY.
5. Cut the TIE WRAPS.
6. Remove 5 SCREWS.
CAUTION
Hot Surface: When the Imager is initially de-energized, the
PROCESSOR DRUM and ROLLERS are hot. Take care when
removing the DRUM.
2G0947 - 14MAY09 3-25

STEEL
ROD
INLET
SHIELD
H221_0046GA
7. To remove the PROCESSOR ASSEMBLY:

a. Put 1 hand under the INLET SHIELD.
b. Grip the STEEL ROD near the FRAME.
c. Lift and place the PROCESSOR ASSEMBLY on a flat, stable surface.
IMPORTANT
were cut.
3-26 2G0947 - 14MAY09

Processor Drum
To Remove:
DRUM PULLEY
DRUM DRIVE BELT
CONNECTOR
PROCESSOR
CONTROL BOARD
2 SCREWS
RIGID DUCT
H221_0047HA
1. Remove:
• 2 SCREWS
• RIGID DUCT
2. Cut the TIE WRAP that secures the DRUM CABLE to the PROCESSOR
CONTROL BOARD.
3. Disconnect the CONNECTOR from the PROCESSOR CONTROL
BOARD.
4. Disengage the DRUM DRIVE BELT from the DRUM PULLEY.
2G0947 - 14MAY09 3-27

CAUTION
PROCESSOR DRUM and ROLLERS are hot. Take care when
removing the PROCESSOR DRUM.
PROCESSOR
DRUM
2 LATCHES
PROCESSOR
H221_0048BA COVER
5. Release the 2 LATCHES.

6. Open the PROCESSOR COVER.
CAUTION
The surface of the PROCESSOR DRUM is easily damaged by
fingernails and jewelry. Handle the PROCESSOR DRUM with one
hand on the DRUM PULLEY and the other hand on the opposite end.
Do not touch the silicone surface of the PROCESSOR DRUM.
When removing the PROCESSOR DRUM take care not to damage the
CONNECTOR.
7. Remove the PROCESSOR DRUM, and stand it on a flat, stable surface.

Note: Whenever a new PROCESSOR DRUM is installed, the temperature
adjustment for the PROCESSOR must be done (see ”Processor - Drum
Temperature”).
3-28 2G0947 - 14MAY09

Processor Cover
To Remove:
CAUTION
PROCESSOR DRUM and ROLLERS are hot. Take care when working
in the area of the PROCESSOR.
PROCESSOR COVER
2 LATCHES
H221_0049BA
1. Unlatch the 2 LATCHES.
2 SCREWS
Back of IMAGER
H221_0050BA
2. At the back of the Imager, use a 2.5 ALLEN WRENCH to remove 2

SCREWS.
3. Lift the PROCESSOR COVER and place it on a flat, stable surface.
2G0947 - 14MAY09 3-29

Belt Drum Drive

To Remove:
DRUM PULLEY
DRUM DRIVE BELT

BELT TENSIONER
EXIT PULLEY
EXIT DRIVE BELT

CONNECTOR
PROCESSOR
CONTROL BOARD
2 SCREWS
RIGID DUCT
H221_0051HA
1. Remove:
• 2 SCREWS
• RIGID DUCT
2. Disengage the EXIT DRIVE BELT from the EXIT PULLEY.
3. Disconnect the CONNECTOR from the PROCESSOR CONTROL
BOARD.
4. Push down on the BELT TENSIONER.
5. Slide the DRUM DRIVE BELT off the DRUM PULLEY and over the EXIT
PULLEY.

Note: The teeth on the BELT must mesh properly with the teeth on the
PULLEY. The longest span of the BELT should deflect a maximum of
1.27 cm (0.5 in.) when finger pressure is applied.
3-30 2G0947 - 14MAY09

Motor, Drum Drive (M8)

To Remove:
EXIT PULLEY
EXIT DRIVE BELT
MOTOR
CONNECTOR
3 SCREWS
H221_0006BA

2. Disengage the EXIT DRIVE BELT from the EXIT PULLEY.
3. Remove:
• 3 BUSHING SCREWS
• MOTOR
2G0947 - 14MAY09 3-31

Fan Assembly, Processor

Prerequisites: Remove the ”Processor Assembly”.
To Remove:
2 SCREWS
CONNECTOR
FAN AY
Left Side
of IMAGER
H221_0125GA

2. Remove:
• 2 SCREWS
• FAN ASSEMBLY
3-32 2G0947 - 14MAY09

Film Diverter Assembly and Felt Pad Assembly

Prerequisites: None
To Remove:
CAUTION
PROCESSOR DRUM and ROLLERS are hot. Take care when working
in the area of the PROCESSOR.
HEAT SHIELD
FELT PAD AY
2 SCREWS
PROCESSOR
DRUM AY
FILM
DIVERTER AY
SIDE PLATE
H221_0054GA

2. Remove:
• HEAT SHIELD
• 2 SCREWS
• FELT PAD ASSEMBLY
• FILM DIVERTER ASSEMBLY
To Install: 1. Clean the SIDEPLATES by scraping away the residue with a SCRAPER.
2. After scraping, thoroughly vacuum the area.
3. Wipe clean the SIDE PLATES with ALCOHOL WIPES.
4. Install the new FILM DIVERTER ASSEMBLY and FELT PAD
ASSEMBLY, but do not tighten the 2 SCREWS.
2G0947 - 14MAY09 3-33

5. Push:
• the FILM DIVERTER ASSEMBLY away from the PROCESSOR
DRUM.
• the FELT PAD ASSEMBLY against the 2 SCREWS.
6. Tighten the 2 SCREWS.
3-34 2G0947 - 14MAY09

Processor Gasket
Prerequisites: None
To Remove: Note: There are 2 GASKETS, 1 on the HEAT SHIELD and 1 on the INLET
SHIELD.
TOP COVER
2 LATCHES
HEAT SHIELD
GASKET
HEAT SHIELD
H221_0055BA
1. To remove the GASKET on the HEAT SHIELD:

a. Open the TOP COVER.
b. Release the 2 LATCHES.
c. Remove the HEAT SHIELD.
d. Pull off the old GASKET.
2G0947 - 14MAY09 3-35

2 SCREWS
INLET SHIELD
GASKET
H221_0056HA
2. To remove the GASKET on the INLET SHIELD:

a. Remove:
• ”Processor Cover”
• 2 SCREWS
• INLET SHIELD
b. Pull off the old GASKET.
To Install: 1. Use ALCOHOL WIPES to clean the adhesive from the GASKETS.
2. Remove the paper backing from the new GASKETS.
3. Set the GASKETS in place.
4. Press down firmly all around the GASKETS.
5. Reverse the steps in the removal procedure.
3-36 2G0947 - 14MAY09

Processor Rollers
Prerequisites: Remove the ”Processor Cover”.
To Remove:
ROLLER
PROCESSOR COVER
BEARING
RETAINER
H221_0057BA
SPRING
Lift each ROLLER from the RETAINER.
IMPORTANT
The BEARINGS on the ends of each ROLLER are loose. Take care not to lose
the BEARINGS or the SPRINGS in the RETAINER.
To Install: 1. Install a BEARING on each end of the ROLLER, and make sure each
RETAINER includes a SPRING.
2. Insert the BEARINGS (with ROLLER) into the RETAINER.
3. Check that:
a. Each ROLLER rotates freely.
b. Each BEARING is free to slide against the SPRING in the RETAINER.
c. The SPRINGS are not bent.
2G0947 - 14MAY09 3-37

Densitometer Assembly
To Remove:
2 SCREWS
2 BUMPERS
LIGHT SHIELD
TOP COVER
FRONT PANEL
H221_0058GA
1. Open:
• TOP COVER
• FRONT PANEL
2. Remove:
• 2 SCREWS
• 2 BUMPERS
• LIGHT SHIELD
3-38 2G0947 - 14MAY09

EXIT TRAY
CONNECTOR
3 TIE WRAPS
FILM GUIDE
2 SCREWS
H221_0059GA
3. Disconnect the CONNECTOR from the DENSITOMETER.

4. Remove:
• 2 SCREWS
• EXIT TRAY
5. Cut the 3 TIE WRAPS to disengage the WIRES from the FILM GUIDE.
2G0947 - 14MAY09 3-39

2 SCREWS
FILM GUIDE
DENSITOMETER
4 SCREWS
H221_0060HA
6. Remove
• 2 SCREWS
• FILM GUIDE
• 4 SCREWS
• DENSITOMETER
3-40 2G0947 - 14MAY09

Turnaround Drive Shaft, Drive Wheel and Hubs

• ”Front Panel”
• CHARCOAL FILTER
To Remove:
2 SCREWS
2 BUMPERS
LIGHT SHIELD
H221_0061GA
1. Remove:
• 2 SCREWS
• 2 BUMPERS
• LIGHT SHIELD
2G0947 - 14MAY09 3-41

CONNECTOR
2 SCREWS
EXIT TRAY
H221_0062GA
2. Disconnect the CONNECTOR from the DENSITOMETER.

3. Remove:
• 2 SCREWS
• EXIT TRAY
3-42 2G0947 - 14MAY09

2 E-RINGS
BEARING
3 BELTS ROLLERS
DRIVE
SHAFT
PULLEY
TURNAROUND
DRIVE BELT
H221_0063HA
4. Slide the 3 BELTS off the ROLLERS.

5. Disengage the TURNAROUND DRIVE BELT from the PULLEY.
6. Remove:
• 2 E-RINGS (1 on the outside of the PULLEY and 1 from inside the
FRAME)
• PULLEY
7. Push the DRIVE SHAFT to the right to disengage it from the BEARING
on the left side of the FRAME, then to the left to remove it.
2G0947 - 14MAY09 3-43

3 E-RINGS
DRIVE SHAFT
DRIVE WHEEL and

DRIVE WHEEL COVER
2 HUBS
H221_0064BA
8. Remove:
• 3 E-RINGS
• 2 HUBS
• DRIVE WHEEL and DRIVE WHEEL COVER
3-44 2G0947 - 14MAY09

Turnaround Idler Shafts and Rollers

• CHARCOAL FILTER
To Remove:
IMPORTANT
This procedure is used for all 3 IDLER SHAFTS and the 9 ROLLERS.
2 SCREWS
2 BUMPERS
LIGHT SHIELD
H221_0007GA
1. Remove:
• 2 SCREWS
• 2 BUMPERS
• LIGHT SHIELD
2G0947 - 14MAY09 3-45

DENSITOMETER
CONNECTOR
2 SCREWS
EXIT TRAY
H221_0008GA
2. Disconnect the DENSITOMETER CONNECTOR.

3. Remove:
• 2 SCREWS
• EXIT TRAY
3-46 2G0947 - 14MAY09

INTERLOCK
SWITCH
Left side of
IMAGER
IDLER ROLLERS 3 BELTS

SHAFT
H221_0009HA
4. Slide the 3 BELTS off the ROLLERS.

Note: For the upper IDLER SHAFT you should remove the LEFT PANEL
INTERLOCK SWITCH (see ”Switch, Interlock - Left and Right Panels”).
5. Using a straight slot screwdriver, unscrew the IDLER SHAFT from the left
side.
6. Push the IDLER SHAFT to the left to disengage it from the right side of
the FRAME, then to the left to remove it.
6 E-RINGS
3 ROLLERS
IDLER SHAFT
H221_0010BA
7. Remove:
• 6 E-RINGS
• 3 ROLLERS
2G0947 - 14MAY09 3-47

Motor, Turnaround Roller Drive (M9)

• CHARCOAL FILTER
To Remove:
BELT
E RING
PULLEY
4 SCREWS
CONNECTOR
TURNAROUND
MOTOR H221_0011BA

2. Remove:
• E RING
• BELT
• PULLEY
• 4 SCREWS
• TURNAROUND MOTOR
3-48 2G0947 - 14MAY09

Film Feed Assembly

• ”Pickup Assembly - Upper”
To Remove:
ALIGNMENT PIN
(down position) H221_0068HA
IMPORTANT
Verify that the OPTICS ASSEMBLY ALIGNMENT PINS are in the down
position.
2G0947 - 14MAY09 3-49

2 SCREWS
RIGID DUCT
H221_0069HA
1. On the right side of the Imager, remove:

• 2 SCREWS
• RIGID DUCT
2 SCREWS
ELECTRONICS
BRACKET
2 RF Tag CONNECTORS H221_0012AA
2. Disconnect the 2 RF Tag CONNECTORS.

3. Remove 2 SCREWS.
4. Open the ELECTRONICS BRACKET.
3-50 2G0947 - 14MAY09

SCREWS
SCREWS
H221_0071HA
5. Remove 4 SCREWS.
2G0947 - 14MAY09 3-51

2 SCREWS
LIGHT SHIELD
SCREW
EXHAUST DUCT
H221_0072GA
6. From the left side of the Imager, remove:

• 2 SCREWS
• LIGHT SHIELD
• SCREW
• EXHAUST DUCT
4 CONNECTORS
H221_0073AA
7. Disconnect the 4 CONNECTORS.
3-52 2G0947 - 14MAY09

IMPORTANT
Cut TIE WRAPS that secure the FILM TRANSPORT HARNESS to the Imager
FRAME ASSEMBLY.
6 SCREWS
FILM FEED AY
H221_0074HA
8. Remove 6 SCREWS.
IMPORTANT
Remove slowly, moving electrical harnesses out of the way.
9. Slide the FILM FEED ASSEMBLY out the left side of the Imager and
place it on a flat, stable surface.
IMPORTANT
were cut.
2G0947 - 14MAY09 3-53

Motor, Feed Roller Nip Open/Close (M1)

To Remove:
BELT CONNECTOR
E RING FEED ROLLER

NIP OPEN/CLOSE
PULLEY
MOTOR
4 SCREWS
H221_0075BA Left Side Back

2. Remove:
• E RING
• PULLEY
• BELT
• 4 SCREWS
• FEED ROLLER NIP OPEN/CLOSE MOTOR
3-54 2G0947 - 14MAY09

Motor, Nip Position Drive (M2)

To Remove:
MOTOR
CONNECTOR
4 CIRCUIT BREAKER
CONNECTORS
NIP POSITION
MOTOR
4 SCREWS
BELT
TENSIONER Back of IMAGER
H221_0076BA
SCREW
1. Disconnect:
• MOTOR CONNECTOR
• 4 CIRCUIT BREAKER CONNECTORS
2. Loosen the TENSIONER SCREW.
3. Disengage the BELT for the PULLEY on the NIP POSITION MOTOR.
4. Remove:
• 4 SCREWS
• NIP POSITION MOTOR
2G0947 - 14MAY09 3-55

Feed Roller Nip Drive Belt

To Remove:
2 SCREWS
ELECTRONICS
BRACKET
H221_0077GA
1. Remove 2 SCREWS.
3-56 2G0947 - 14MAY09

4 CONNECTORS
TENSIONER
SCREW
BELT
H221_0078HA
3. Disconnect the 4 CONNECTORS from the CIRCUIT BREAKERS.

4. Loosen TENSIONER SCREW.
5. Remove the BELT.
2G0947 - 14MAY09 3-57

Nip Roller Set Assembly - Lower

Prerequisites: Remove the “ Feed Roller Nip Drive Belt“
To Remove:
NIP ROLLER
CAM ARM
2 SCREWS
H221_0013HA E-RING
1. Remove:
• E-RING
• CAM ARM
• 2 SCREWS
2. Remove the NIP ROLLER.
3-58 2G0947 - 14MAY09

Nip Roller Set Assembly - Upper

Prerequisites: Remove the “ Feed Roller Nip Drive Belt“
To Remove:
CAM ARM
2 SCREWS
H221_0014HA E-RING
1. Remove:
• E-RING
• CAM ARM
• 2 SCREWS
2G0947 - 14MAY09 3-59

Film Separation Fan Assembly - Upper

Prerequisites: Remove the ”Film Feed Assembly”.
To Remove:
4 SCREWS
UPPER FILM GUIDE
H221_0080GA
1. Remove:
• 4 SCREWS
• UPPER FILM GUIDE
3-60 2G0947 - 14MAY09

SCREW CONNECTOR
FAN
PIN
H221_0082HA

3. Remove the SCREW.
4. Lift the FAN off the PIN.
2G0947 - 14MAY09 3-61

Film Separation Fan Assembly - Lower

To Remove:
2 SCREWS CONNECTOR H221_0083BA

2. Remove 2 SCREWS.
3-62 2G0947 - 14MAY09

Film Separation Fan Filter

To Remove:
FILTER
H221_0084AA
1. Pull the FILTER off the PLENUM.

Note: The FILTER is held on by an adhesive and may require scraping the
PLENUM to remove.
To Install: 1. Use ALCOHOL WIPES to clean the adhesive from the FILTER
installation area.
2. Align the FILTER with the PLENUM hole.
3. Remove the paper backing from the FILTER.
4. Press down to adhere the FILTER.
2G0947 - 14MAY09 3-63

Cam Assembly, Cassette Registration - Upper (M6U)

To Remove:
2 SCREWS
CONNECTOR
CAM AY
H221_0085GA

2. Remove:
• 2 SCREWS
• CAM ASSEMBLY
3-64 2G0947 - 14MAY09

Cam Assembly, Cassette Registration - Lower (M6L)

Prerequisites: Remove the ”Left Panel”.
To Remove:
CONNECTOR 2 SCREWS
CAM AY
H221_0086GA

2. Remove:
• 2 SCREWS
• CAM ASSEMBLY
2G0947 - 14MAY09 3-65

Sensor, Film Saver Detect - Upper (S6U)

To Remove:
4 SCREWS
UPPER FILM GUIDE
H221_0080GA
1. Remove:
• 4 SCREWS
3-66 2G0947 - 14MAY09

FAN
CONNECTOR
MOTOR
CONNECTOR BELT
2 SCREWS
PULLEY
LOWER FILM
FEED ROLLER NIP 4 SCREWS
SEPARATION FAN
OPEN/CLOSE MOTOR
H221_0087HA
2. Disconnect the FAN CONNECTOR.

3. Remove:
• 2 SCREWS
• LOWER FILM SEPARATION FAN
4. Disconnect the MOTOR CONNECTOR.
5. Disengage the BELT from the PULLEY.
6. Remove:
• 4 SCREWS
• FEED ROLLER NIP OPEN/CLOSE MOTOR
2G0947 - 14MAY09 3-67

ALIGNMENT BAR 2 SCREWS
LOWER FILM GUIDE

Notch for CABLES
4 SCREWS
H221_0088BA
IMPORTANT
Avoid damaging CABLES when removing the LOWER FILM GUIDE. Swing
the LOWER FILM GUIDE out on the right side so that the CABLES pass
through the notch.
7. Remove:
• 2 SCREWS
• ALIGNMENT BAR
• 4 SCREWS
• LOWER FILM GUIDE
3-68 2G0947 - 14MAY09

CONNECTOR
FILM SAVER
DETECT SENSOR
SCREW
H221_0089BA

9. Remove:
• SCREW (from the bottom)
• FILM SAVER DETECT SENSOR
2G0947 - 14MAY09 3-69

Sensor, Film Saver Detect - Lower (S6L)

To Remove:
SCREW
FILM SAVER
DETECT SENSOR
CONNECTOR
H221_0090AA

2. Remove:
• SCREW
• FILM SAVER DETECT SENSOR
3-70 2G0947 - 14MAY09

Sensor, Film Tray Detect - Upper (S5U)

To Remove:
4 SCREWS
UPPER FILM GUIDE
H221_0080GA
1. Remove:
• 4 SCREWS
2G0947 - 14MAY09 3-71

FILM TRAY
DETECT SENSOR SCREW
CONNECTOR
H221_0091BA

3. Remove:
• SCREW
• FILM TRAY DETECT SENSOR
3-72 2G0947 - 14MAY09

Sensor, Film Tray Detect - Lower (S5L)

To Remove:
SCREW
FILM TRAY
DETECT SENSOR
H221_0092AA CONNECTOR

2. Remove:
• SCREW
• FILM TRAY DETECT SENSOR
2G0947 - 14MAY09 3-73

Vacuum Pump (M4)

Prerequisites: Remove the ”Left Panel”.
To Remove:
TIE WRAP
CONNECTOR
TUBING
2 VALVES
LOOP CLAMP
NUT
H221_0093HA VACUUM PUMP
1. Disconnect:
• TUBING from the 2 VALVES
• CONNECTOR
Note: When disconnecting the TUBING, leave the TIE WRAP in place.
2. Remove:
• NUT
• VACUUM PUMP and ADHESVIE FOAM PAD
• LOOP CLAMP
3-74 2G0947 - 14MAY09

To Install: 1. Use ALCOHOL WIPES to clean the adhesive from the VACUUM PUMP
installation area.
2. Place the LOOP CLAMP on the new VACUUM PUMP.
3. Align the VACUUM PUMP with the new ADHESIVE FOAM PAD on the
base.
4. Place the ends of the LOOP CLAMP on the BOLT.
5. Remove the paper backing from the ADHESIVE FOAM PAD.
6. Press down to adhere the ADHESIVE FOAM PAD and VACUUM PUMP.
7. Install:
• NUT
• CONNECTOR
• TUBING
2G0947 - 14MAY09 3-75

Pickup Assembly - Upper

To Remove:
SCREW
SCREW (inner)
(outer)
SCREW
FILM PICKUP AY
(inner)
CONNECTOR
TUBING SCREW
(outer)
H221_0094HA

2. Remove:
• SCREW (inner) on the inside of the FILM TRAY slot.
• SCREW (outer) on the outside of framework.
3. Disconnect the TUBING.
4. Pull the FILM PICKUP ASSEMBLY through the slot on the left side of
Imager and place it on a flat, stable surface.
3-76 2G0947 - 14MAY09

Pickup Assembly - Lower

To Remove:
SCREW
(outer)
SCREW
(inner)
SCREW
(inner)
FILM PICKUP AY
SCREW
CONNECTOR TUBING (outer)
H221_0095HA

2. Remove:
• SCREW (inner) on the inside of the FILM TRAY slot.
• SCREW (outer) on the outside of framework.
3. Disconnect the TUBING.
4. Pull the FILM PICKUP ASSEMBLY through the slot on the left side of
Imager and place it on a flat, stable surface.
2G0947 - 14MAY09 3-77

Motor, Pickup Drive - Upper (M3U) and Lower (M3L)

Prerequisites: Remove the ”Pickup Assembly - Upper” or ”Pickup Assembly - Lower”.
To Remove:
IMPORTANT
This procedure is used for both UPPER and LOWER PICKUP ASSEMBLY.
CONNECTOR
PICKUP DRIVE
MOTOR
2 E-RINGS
2 GEARS
BASE
4 SCREWS
VACUUM BAR AY H221_0096HA
1. Grip the BASE and VACUUM BAR ASSEMBLY and gently pull to extend
the PICKUP ASSEMBLY to full length.
3. Remove:
• 2 E-RINGS
• 2 GEARS
• 4 SCREWS
• PICKUP DRIVE MOTOR
3-78 2G0947 - 14MAY09

Suction Cup
To Remove:
IMPORTANT
This procedure is used for both PICKUP ASSEMBLY SUCTION CUPS.
HUB
SUCTION CUP
H221_0097HA
Remove each SUCTION CUP as follows:

1. Insert a small straight slot screwdriver into the slot at the center of each
SUCTION CUP and turn counterclockwise to remove the SUCTION CUP
and HUB.
2. Remove the HUB from the SUCTION CUP.
2G0947 - 14MAY09 3-79

Valve, Solenoid - Upper (M5U) and Lower (M5L)

To Remove:
IMPORTANT
NUT
CONNECTOR VALVE
TUBING
H221_0098HA
1. Disconnect:
• CONNECTOR
• TUBING
2. Remove:
• NUT
• VALVE
3-80 2G0947 - 14MAY09

Sensor, Pickup Home - Upper (S1U) and Lower (S1L)

To Remove:
IMPORTANT
CONNECTOR
PICKUP HOME
SENSOR
SCREW
H221_0099BA

2. Remove:
• SCREW
• PICKUP HOME SENSOR
2G0947 - 14MAY09 3-81

Sensor, Film Contact - Upper (S2U) and Lower (S2L)

To Remove:
IMPORTANT
CONNECTOR
SCREW
FILM CONTACT
SENSOR
H221_0100BA

2. Remove:
• SCREW
• FILM CONTACT SENSOR
3-82 2G0947 - 14MAY09

Imaging Assembly
Prerequisites: Remove the ”Processor Assembly”.
To Remove:
3 PINS
CONNECTOR
IMAGING AY
E-RING
FILM ADVANCE
KNOB H221_0102GA
1. Disconnect the CONNECTOR from the IMAGING ASSEMBLY.

2. Remove:
• 3 PINS
• E-RING
• FILM ADVANCE KNOB
3. Lift the IMAGING ASSEMBLY and place it on a flat, stable surface.
To Install:
IMPORTANT
You must make a calibration print after installing the new IMAGING
ASSEMBLY.
1. Reverse the steps in the removal procedure.

2. Make a calibration print.
2G0947 - 14MAY09 3-83

Sensor, Start Of Page (SOP, S8)

To Remove:
CONNECTOR
BRACKET with
SOP SENSOR
SCREW A
SCREW B
SOP SENSOR
H221_0015GA BRACKET

2. Remove:
• SCREW A
• BRACKET with SOP SENSOR
• SCREW B
• SOP SENSOR
3-84 2G0947 - 14MAY09

Power Supply
Prerequisites: 1. Do ”Making a Configuration Backup”.
2. Remove the ”DRE Motherboard”.
To Remove:
IMPORTANT
When installing CIRCUIT BOARDS, always use a WRIST STRAP to prevent
damage from electrostatic discharge.
2 SCREWS
ELECTRONICS
BRACKET
H221_0077GA
1. Remove 2 SCREWS.
2G0947 - 14MAY09 3-85

4 SCREWS
OUTPUT CONNECTOR
POWER SUPPLY
INPUT CONNECTOR
H221_0104HA
3. Disconnect the INPUT and OUTPUT CONNECTORS.

4. Remove:
• 4 SCREWS
• POWER SUPPLY

Note: If necessary, do ”Restoring the Configuration”.
3-86 2G0947 - 14MAY09

Hard Drive
2. Remove the ”Right Panel”.
To Remove:
IMPORTANT
2 SCREWS
ELECTRONICS
BRACKET
H221_0077GA
1. Remove 2 SCREWS.
2G0947 - 14MAY09 3-87

4 SCREWS
CONNECTOR
HARD DRIVE
H221_0105HA

4. Remove:
• 4 SCREWS
• HARD DRIVE
To Install: 1. Reverse the steps in the removal procedure.

2. Do ”Restoring the Configuration”.
3-88 2G0947 - 14MAY09

Film Path Microcontroller Board

To Remove:
IMPORTANT
CONNECTORS
3 SCREWS
FILM PATH
MICROCONTROLLER
BOARD
H221_0106GA
1. Disconnect the CONNECTORS.

2. Remove:
• 3 SCREWS
• FILM PATH MICROCONTROLLER BOARD

2G0947 - 14MAY09 3-89

DRE Motherboard
To Remove:
IMPORTANT
DRE MOTHERBOARD
CONNECTORS
4 SCREWS
H221_0107GA
1. Disconnect the CONNECTORS.

2. Remove:
• 4 SCREWS
• DRE MOTHERBOARD
3-90 2G0947 - 14MAY09

IMPORTANT
The DRE to DPB USB CABLE must be plugged into the outside
CONNECTOR.
DRE to DPB USB CABLE

(plugged into outside CONNECTOR)
H221_0108HA
2G0947 - 14MAY09 3-91

3-92 2G0947 - 14MAY09

Section 4: Preventive Maintenance
Necessary Materials
The materials necessary for performing Preventive Maintenance (PM) are:
• Tools
• PM materials
Table 4-1: Required Tools
Tool No. Description
--- Laptop Computer with MICROSOFT WINDOWS 98 Operating System or higher and
MICROSOFT INTERNET EXPLORER 5.5
--- SERVICE TOOL for the 5800/5850 Laser Imagers
TL5568 CROSSOVER CABLE
TL5574 TEMPERATURE METER with PROBE
SP7F3477 BLOCK for PROBE, KIT
TL4071 VACUUM CLEANER
--- FLASHLIGHT
--- SCRAPER - recommended BLADE size is 1.25 x 4.75 in.
Table 4-2: PM Materials
Part No. Description Notes
SP96000001188 3M AUTO-PAK TACK CLOTH
1C8287 ALCOHOL WIPES TEXWIPE TX1065 - 50 each
SP78801828027 CLEANING PADS, 4 x 4 in. 100 each
SP78999828680 BAG with TIE-WRAP Use one BAG for each PM.
2G0985 CHARCOAL FILTER Take 3 to the PM site.
2G1034 DIVERTER ASSEMBLY Replace every other PM (40,000

cycles).
SP74-0401-8269-8 FELT PAD ASSEMBLY Replace every PM (20,000 cycles).
952793 SAFETY GLASSES with SIDE SHIELDS
2G0947 - 14MAY09 4-1

Preventive Maintenance
PM Intervals
IMPORTANT
A Preventive Maintenance (PM) call must be made every 20,000 film cycles.
To consistently produce high quality images, the Imager must receive periodic
routine maintenance. Perform PM procedures:
• Every EM (Emergency Maintenance Call)
• Every 20,000 cycles the LOCAL PANEL displays a message
prompting the user to schedule preventive maintenance. The
procedures listed in the 20,000 cycle checklist should be performed
as soon as possible after the 20,000 cycle PM prompt.
EM Call Checklist
If the number of prints since the last PM is more than 18,500, use the 20,000
Cycle PM Procedure instead of the EM Call Checklist.
1. Repair the print problem that caused the EM Call.
2. Open:
• TOP COVER
• PROCESSOR COVER
3. Check the PROCESSOR DRUM for damage.
If the PROCESSOR DRUM is damaged, replace it (see Adjustments and
Replacements, “Processor Drum”).
CAUTION
Isopropyl alcohol is highly flammable. Follow the manufacturer’s
instructions for safe use and handling.
4. Clean the PROCESSOR COVER ROLLERS. Use ALCOHOL WIPES to

wipe the PROCESSOR COVER ROLLERS clean.
Note: After cleaning, place the used wipes in a BAG (78-9998-2868-0).
Tie-wrap the BAG and dispose of it properly.
5. If you installed a new PROCESSOR DRUM, calibrate the PROCESSOR
DRUM temperature (see Adjustments and Replacements, “Processor -
Drum Temperature”).
6. Complete the PM procedures.
4-2 2G0947 - 14MAY09

Performing the PM
Every PM, perform all of the following procedures in the order listed:
1. Print a flat-field inspection film (that is, gray-out) to compare against the
film after PM is complete.
H221_0109BA
2. Insert the FILM SAVERS.

3. Press the unlock button on the LOCAL PANEL.
Note: The FILM TRAY must be removed within 30 seconds after pressing the
unlock button. Otherwise, the FILM TRAY will re-lock automatically.
4. Remove the FILM TRAYS.
5. De-energize the IMAGER (see Installation Instructions, “De-energizing
the Imager”).
6. Open:
• TOP COVER.
• FRONT COVER.
• PROCESSOR COVER.
7. Remove:
• LEFT PANEL (see Adjustments and Replacements, “Left Panel”)
• RIGHT PANEL (see Adjustments and Replacements, “Right Panel”)
• FRONT PANEL (see Adjustments and Replacements, “Front Panel”).
2G0947 - 14MAY09 4-3

CAUTION
The PROCESSOR DRUM is very hot. Allow it to cool for 30 minutes
before cleaning.
CHARCOAL
FILTER
FILTER DUCT
(output side)
EXHAUST PLENUM
H221_0110HA
8. Remove the CHARCOAL FILTER.

9. Use a VACUUM CLEANER to clean:
• the FILTER area
• FILTER DUCT (output side)
• EXHAUST PLENUM
4-4 2G0947 - 14MAY09

PROCESSOR DRUM
EXHAUST PORT
2 SCREWS
RIGID DUCT
FILTER DUCT
(input side) H221_0111HA
10. On the right side of the Imager, remove:

• 2 SCREWS
• RIGID DUCT
11. Vacuum:
• ends of the RIGID DUCT
• PROCESSOR DRUM EXHAUST PORT
• FILTER DUCT (input side)
IMPORTANT
You must prevent debris from falling onto the IMAGING ASSEMBLY.
2G0947 - 14MAY09 4-5

Used FILM
IMAGING AY
H221_0112HA
12. Insert a sheet of used film above the IMAGING ASSEMBLY to catch any
debris that may fall during the PM procedure.
4-6 2G0947 - 14MAY09

HEAT SHIELD
2 SCREWS
FELT PAD AY
FILM DIVERTER AY
COOLING
PLATE SIDE PLATE
H221_0113HA
13. Remove:
• HEAT SHIELD
• 2 SCREWS
• FELT PAD ASSEMBLY
14. Discard the FELT PAD ASSEMBLY.
CAUTION
Isopropyl alcohol is highly flammable. Follow the manufacturer’s
instructions for safe use and handling.
15. Use ALCOHOL WIPES and SCRAPER to inspect and clean the following
components:
• HEAT SHIELD
• SIDE PLATES
• COOLING PLATE
• FILM DIVERTER MOUNTING BRACKET
16. Inspect and clean the PROCESSOR DRUM while it is still mounted in the
PROCESSOR ASSEMBLY.
Note:
• Wipe the PROCESSOR DRUM with ALCOHOL WIPES in one
direction with an even steady pressure. Rotate the PROCESSOR
DRUM while wiping.
• Check the PROCESSOR DRUM for imperfections, gouges, and
excessive buildup areas of debris.
17. Remove the PROCESSOR DRUM (see Adjustments and Replacements,
“Processor Drum”).
2G0947 - 14MAY09 4-7

18. Clean the PROCESSOR DRUM in an upright position on a flat stable

surface.
PROCESSOR COVER
ROLLERS
2 HEAT SHIELD
SUPPORT BARS
DENSITOMETER GUIDE
ROLLERS
H221_0114HA
19. Clean and inspect:

• PROCESSOR COVER ROLLERS
• HEAT SHIELD SUPPORT BARS
• DENSITOMETER GUIDE
• DENSITOMETER GUIDE ROLLERS
20. Vacuum:
• TOP COVER
• FRONT PANEL
• entire PROCESSOR ASSEMBLY
21. Remove the used piece of film from the top of the OPTICS ASSEMBLY.
Note: Be careful not to spill loose debris resting on top of the film. Discard the
film and debris.
22. Install:
• PROCESSOR DRUM
• RIGID DUCT
IMPORTANT
Install a new FELT PAD ASSEMBLY every PM (20,000 cycles) and a new
FILM DIVERTER ASSEMBLY every other PM (40,000 cycles).
4-8 2G0947 - 14MAY09

23. For the FILM DIVERTER ASSEMBLY and FELT PAD ASSEMBLY:
a. Install the FILM DIVERTER ASSEMBLY and a new FELT PAD
ASSEMBLY, but do not tighten the 2 SCREWS.
b. Push:
• the FILM DIVERTER ASSEMBLY away from the PROCESSOR
DRUM.
• the FELT PAD ASSEMBLY against the 2 SCREWS.
c. Tighten the 2 SCREWS.
24. Install:
• HEAT SHIELD
• CHARCOAL FILTER
• RIGHT PANEL
• FRONT PANEL
26. Place all used ALCOHOL WIPES and CLEANING PADS in a BAG
(78-9998-2868-0) and discard.
27. Energize the Imager.
28. Do “Resetting the PM Counts and Changing the Service History”.
2G0947 - 14MAY09 4-9

Resetting the PM Counts and Changing the Service History

1. Use the SERVICE TOOL and select:
Monitoring and Control>ImagerMonitor
The Imager Monitor screen is displayed.
2. Click:
• [Reset Prints To PM]
• [Reset Prints To Filter Replacement]
3. Select: System Information>Service History
The Service History screen is displayed.
4-10 2G0947 - 14MAY09

4. Click [Add].
5. Enter:
• “Activity Code” -PM
• “Problem” -PM due
• “Cause” -N/A
• “Solution” -N/A
• “Parts” - part number and description of any part that was replaced
• “Notes” - any information about the PM
Note: This information will be reviewed by the Field Engineer at the start of
the next PM.
6. Click [Save].
7. To download the Service History to a file on the HARD DRIVE of your
LAPTOP COMPUTER, click [Download].
8. Store the file in a selected folder.
9. Do “Completing the PM”.
2G0947 - 14MAY09 4-11

Completing the PM
1. Allow the PROCESSOR to warm to “Ready.”
2. Check the temperature of the DRUM (see Adjustments and
Replacements, “Processor - Drum Temperature”).
3. If necessary, adjust the temperature.
4. Make a “Flat-field” or “Grayout” test print.
5. Compare the test print with the test print made before the PM.
6. Make a print of a customer image.
7. Check the quality of the print with the customer.
8. Leave 2 CHARCOAL FILTERS with the customer.
4-12 2G0947 - 14MAY09

Section 5: Diagnostics
Using the Service Switch
The SERVICE SWITCH is located behind the FRONT PANEL at the top right
front of the Imager.
Activator
SCREW
SERVICE
SWITCH
FRONT PANEL
H221_0115AA
1. Open:
• TOP COVER
• FRONT PANEL
2. To activate the SERVICE SWITCH, turn the activator SCREW
counterclockwise.
The “Service Mode” icon appears on the LOCAL PANEL.

3. To deactivate the SERVICE SWITCH, turn the activator SCREW
clockwise.
The “Service Mode” icon disappears from the LOCAL PANEL.
2G0947 - 14MAY09 5-1

Diagnostics
Local Panel LEDs and Buttons
1 6
2
3
4
{ { 7
H221_4000BA
1 Ready LED. When lit, this LED indicates that the Imager is ready for
printing. When flashing, the Imager is processing and printing films.
When unlit, the Imager is not ready to print.
2 Error LED. When lit, this LED indicates that the Imager has an error.
An error code will appear on the display screen indicating what the
actual error is.
3 Attention LED. When lit, this LED indicates a condition that requires
attention, such as “out of film”. The Imager can still process and print
films from unaffected FILM TRAYS.
4 Warming LED. When lit, this LED indicates that the Imager is
warming up. A timer is also shown on the display screen indicating the
amount of time, in minutes, before the Imager reaches operating
temperature.
5 Display Screen. Displays codes and icons that indicate the status
and operating condition of the Imager.
6 Maintenance Reset Button/LED. Pushing and holding the button for 5
seconds displays a menu and allows the user to perform various reset
functions.
7 Unlock Buttons/LEDs. Used to unlock the FILM TRAYS.
Note: The trays will not unlock unless a FILM SAVER is installed in
trays that have film.
8 Calibration Buttons/LEDs. Used to initiate a manual film calibration.
5-2 2G0947 - 14MAY09

Diagnostics
Local Panel Icons
Icon Description
This icon indicates that film calibration is required. The Imager is unable to print
jobs from this supply until a successful calibration occurs.
This icon indicates that a COVER or PANEL is open on the Imager.
This icon indicates an error with the FILM TRAY. An error code will also be
shown. The FILM TRAY cannot be used until the error is corrected.
This icon indicates that you should insert the FILM SAVER into the FILM TRAY.
This icon appears when the film fails calibration and indicates that the Imager
has been placed in “Manual mode”.
This icon indicates that the DICOM network connection to the Imager is offline.
This icon indicates that a FILM TRAY is not installed. Both FILM TRAYS must be
installed in order for the Imager to operate.
This icon indicates that a user-initiated shut down is complete. The Imager can
now be powered OFF.
This icon indicates that preventive maintenance is due.
This icon indicates that one or more jobs are present in the "Undeliverable Jobs
Queue".
This icon indicates that the FILM SAVER must be removed from the FILM TRAY.
This icon indicates that a reset of the print counts to preventive maintenance is
due.
This icon indicates there are prints in the "Undeliverable Jobs Queue" that are
waiting to be deleted.
This icon indicates that a user-initiated system restart is in process.
This icon indicates that the Imager has been placed in “Service mode”.
This icon indicates that the Imager is warming up. The amount of time remaining
until the Imager reaches operating temperature is also shown.
2G0947 - 14MAY09 5-3

Diagnostics
DICOM Printer Status Messages

In response to a DICOM printer N-GET status request, a printer status message
and printer status info message are returned to the requesting Service Class
User (SCU). Every error has an associated printer status info message. If more
than one (1) error exists when a printer N-GET request is received, a status
message is sent in response according to an established priority. The following
table shows the DICOM printer status and status info messages:
Table 5-1: DICOM Printer Status Messages
Printer Status Printer Status Info Printer Status Printer Status Info
FAILURE ELEC DOWN WARNING BAD SUPPLY MGZ

PRINTER DOWN CALIBRATION ERR
PROC DOWN CHECK PRINTER
COVER OPEN
EMPTY MEDIASZ
MEDIATP
FILM JAM
FILM TRANS ERR
PRINTER BUSY
PROC INIT
PRINTER INIT
PRINTER OFFLINE
5-4 2G0947 - 14MAY09

Diagnostics
Machine Control System (MCS) Printer Status Messages

The following table describes how the LOCAL PANEL and Web Portal indicate
printer status to the user:
Table 5-2: MCS Printer Status Messages
Printer Web Portal

Local Panel Display DICOM Status Description
Status Display
Any FILM • Ready LED off Not Ready WARNING / At least one of the FILM
SUPPLY • Supply display is COVER OPEN SUPPLIES is open (not
Open blanked for open inserted and latched into
supply place).
• Status code: 20702
DOOR Open • Ready LED off Hood Open WARNING / The TOP COVER or FRONT
• Attention LED on COVER OPEN PANEL is open or one of the
• Status code: 20701 side PANELS is removed.
The Imager is not “Ready”.
Failed • Ready LED off Failed See Error Code An error has occurred that
• Error LED on prevents printing.
• Error code shown
Imager • Ready LED off Not Ready n/a The printer will complete
Unlock • Unlock Button/LED any prints in progress.
Requested flashing for the
requested FILM
SUPPLY
Offline • Ready LED off Printing WARNING / The printer has been
• Attention LED on Disabled PRINTER disabled.
• Status code: 20704 OFFLINE
Printing • Ready LED flashing Printing NORMAL The Imager is currently

printing films.
Ready • Ready LED on Ready NORMAL The Imager is online and the
• Supply display shows PROCESSOR has reached
count, type, and size operating temperature.
for each film supply
Self-test • Ready LED off Self-test WARNING / This occurs when power is
• Network LED off PRINTER INIT first applied to the MCS.
• The display shows the
Carestream Health
logo
Service • Ready LED off Service Mode WARNING / The SERVICE SWITCH is
Mode • Attention LED on PRINTER enabled. The Imager is not
• Status code: 20700 OFFLINE “Ready”.
Warming • Ready LED off Warming=xx WARNING / The PROCESSOR is

• Warming LED on PROC INIT warming up and will not be
• Number of minutes ready to print for xx minutes.
until warm shown
2G0947 - 14MAY09 5-5

Diagnostics
Film Supply Status Messages

film supply status to the user:
Table 5-3: Film Supply Status Messages
Film Supply Web Portal

Local Panel Display Description
State Display
Calibrating • Attention LED on Calibrating A calibration is in progress for this

• Status code: 21001 (upper), FILM TRAY.
23001 (lower)
• Unlock Button/LED on
• Cal Button/LED off
• Supply info area displays film
type, size, and count
Failed • Attention LED on Failed An error has occurred that affects

• Status code: 21000 (upper), normal operation. This FILM
23000 (lower) SUPPLY is currently not usable and
• Unlock Button/LED on requires user intervention.
• Cal Button/LED flashing
• Supply info area displays icon
for this state
Film Covered • Attention LED on Film is Covered The FILM BAG or FILM SAVER is
• Status code: 21003 (upper), still on and must be removed before
23003 (lower) the FILM TRAY can be used.
FILM TRAY • Unlock Button/LED on Empty and/or There is a FILM TRAY in the FILM
Empty • Cal Button/LED off sheet count of 0 SUPPLY; it contains a liner/RF tag
• Supply info area displays film and the sheet count is 0.
Manual Mode • Attention LED on The film in this FILM SUPPLY does
• Status code: 21002 (upper), not meet AIQC standards. However,
23002 (lower) the user has selected “Manual
• Button/LED on Mode”, so it will be used as if it is
• Cal Button/LED off “Ready”.
No FILM TRAY • Unlock Button/LED on Invalid FILM There is a FILM TRAY in the FILM
• Cal Button/LED off TRAY SUPPLY, but it does not contain a
• Supply info area displays icon LINER/RF TAG.
for this state
Ready • Unlock Button/LED on Normal tray info The FILM SUPPLY is ready for use.
5-6 2G0947 - 14MAY09

Diagnostics
Table 5-3: Film Supply Status Messages (Continued)
Film Supply Web Portal

Local Panel Display Description
State Display
Requires • Attention LED on Requires The FILM TRAY must be calibrated

Calibration • Status code: 21001 (upper), Calibration before the Imager can print from it.
23001 (lower)
• Unlock button LED on
• Cal button LED off
Supply Open • Ready LED off No FILM TRAY There is no FILM TRAY in the FILM
• Unlock Button/LED off SUPPLY.
• Supply info area blank
Unlock Pending • Ready LED off (or blinking if Unlock An “Unlock” has been requested, but
active print) Requested has not started because of one of
• Cal Button/LED off (or blinking the following:
if active calibration) • films are still moving through the
• Unlock Button/LED blinking Imager
• If the FILM TRAY requires a • the FILM TRAY contains film, but
cover, the status code is: has not been covered with a
Status code: 21002 (upper), FILM SAVER
23002 (lower) Once the conditions for unlock are
met, the supply state will change to
“No FILM TRAY”.
2G0947 - 14MAY09 5-7

Diagnostics
Job Manager Status Messages

job status to the user:
Table 5-4: Job Manager Status Messages
Job
Local Panel Web Portal
Manager Description
Display Display
Status
Active n/a Shows how many The Imager is accepting DICOM job requests
jobs having this and film is available for all current jobs.
status are queued.
No Media • Attention LED on Shows how many The Imager is accepting DICOM job requests,
• Required media jobs having this but film is not available for at least one current
size is displayed status are queued. job.
Offline • Ready LED on Imager Offline The Imager will not accept any DICOM job
• Network LED off requests.
• Status code:
20704
Undeliverable • Status code: Shows how many The Imager has queued jobs that can never be
jobs queued 20703 jobs having this printed and should be deleted.
status are queued.
5-8 2G0947 - 14MAY09

Diagnostics
Condition Codes
Subsystems in the 5800/5850 Laser Imagers
Note: Each subsystem has an ID number that allows:

• some error history, retrieved through the SERVICE TOOL by subsystem
• logs to be written, sorted, and retrieved by subsystem
Each subsystem has a range of error numbers. The numbers have 2 parts, a
subsystem ID number and an error ID number. This number system keeps the
error ID numbers given to software components in other Imagers for similar
errors.
Table 5-5: Subsystem IDs
Subsys ID Subsystem/Component Name Error ID
MIM Core Components:

01 - Configuration and Control Subsystem 01-xxx
02 - Messaging Subsystem 02-xxx
03 - Statistics Subsystem 03-xxx
04 - DICOM Input Print Service Class 04-xxx
05 Provider (SCP) Subsystem 05-xxx
06 - Study Reclamation Subsystem 06-xxx
07 - Delivery Subsystem 07-xxx
08 - MIM Data Components Subsystem 08-xxx
09 - MPDB Updater Subsystem 09-xxx
- Version Subsystem
DRE:
10 - Delivery Subsystem 10-xxx
11 - 12 - N/A for the 5800/5850 Laser Imagers
13 - SERVICE TOOL 13-xxx
14 - Web Portal User Interface 14-xxx
MCS:
20 - General MCS System 20-xxx
21 - Upper FILM SUPPLY 21-xxx
22 - N/A for the 5800/5850 Laser Imagers
23 - Lower FILM SUPPLY 23-xxx
24 - N/A for the 5800/5850 Laser Imagers
25 - RF Tag 25-xxx
26 - FILM TRANSPORT 26-xxx
27 - OPTICS 27-xxx
28 - PROCESSOR 28-xxx
29 - DENSITOMETER 29-xxx
30 - 35 - N/A for the 5800/5850 Laser Imagers
36 - LOCAL PANEL User Interface 36-xxx
2G0947 - 14MAY09 5-9

Diagnostics
Severity Levels
The following table describes the severity levels associated with condition codes
for the Imager:
Table 5-6: Severity Levels
Severity Description Recovery
0-Fatal A failure occurred and the Imager will have The Imager must be restarted.
to be restarted.
1-Alert A failure occurred, but it should be The Imager should be able to continue after the
temporary and correctable by the user. problem is corrected. If the failure is FILM
SUPPLY specific, the Imager should be able to
continue operating using the other FILM
SUPPLY.
2-Warning An event occurred that should notify the No recovery needed.

user.
3-Notify An event occurred, but was automatically A notice is written to the log. The Imager should
recovered. be able to continue automatically.
4-Auxiliary Status information. Does not impact Imager operation.
Condition Code: 01-000
Web Portal Message Log Message DICOM Message Severity
None General Error in Configuration NORMAL 3-Notify

and Control Subsystem.
Description
A general, non-specific error has occurred in the Configuration and Control
Subsystem.
System Impact
Unknown.
User Action
None
FE Action
None, this is a log notification only.
5-10 2G0947 - 14MAY09

Diagnostics
None Maximum Number of Restarts NORMAL 2-Warning

Exceeded for XXXX. [where
XXXX is the subsystem name]
Description
When a subsystem or component generates a non-recoverable, Configuration
and Control will attempt to shut down and restart it. This error means that
Configuration and Control has initiated more than the configured number of
allowed restarts.
System Impact
The system will continue to run normally, unless the subsystem or component in
question cannot run any longer.
User Action
None
FE Action
None Error reading configuration NORMAL 2-Warning

information.
Description
An error occurred while reading the Configuration and Control Subsystem
configuration information.
System Impact
The Configuration and Control Subsystem may not execute correctly.
User Action
None
FE Action
2G0947 - 14MAY09 5-11

Diagnostics
MIM Core: Internal Software Error starting subsystem xxxx NORMAL 1-Alert
Error
Description
An error occurred while attempting to start subsystem xxxx.
System Impact
The subsystem in question will not be started.
User Action
1. Shut down the Imager, then restart the Imager.
2. If the error persists, call for service.
FE Action
None
None Error stopping subsystem xxxx NORMAL 1-Alert
Description
An error occurred while attempting to stop subsystem xxxx.
System Impact
The subsystem in question may still be running, in which case full shut down will
not be achievable.
User Action
None
FE Action
5-12 2G0947 - 14MAY09

Diagnostics
None Configuration and Control NORMAL 2-Warning

Subsystem cannot
communicate with subsystem
xxxx.
Description
An unknown error has occurred while communicating with subsystem xxxx.
System Impact
Configuration and Control will attempt to re-establish communications with the
subsystem in question. If communications is lost, the subsystem will be shut
down by force and restarted.
User Action
None
FE Action
None All subsystems successfully NORMAL 3-Notify

started.
Description
All subsystems to be started by the Configuration and Control Subsystem have
been started.
System Impact
None - the system will function normally.
User Action
None
FE Action
2G0947 - 14MAY09 5-13

Diagnostics
None OS could not be shut down. NORMAL 3-Notify
Description
The operating system did not complete shutting down in the expected amount of
time.
System Impact
User Action
None
FE Action
None Subsystem xxxx terminated. NORMAL 3-Notify
Description
A subsystem (xxxx) that was started by the Configuration and Control
Subsystem terminated abnormally.
System Impact
The subsystem will be temporarily unavailable until it is restarted by the
Configuration and Control Subsystem. Depending on the subsystem, it may
cause associations to be rejected, or printing to be delayed.
User Action
None
FE Action
5-14 2G0947 - 14MAY09

Diagnostics
None General Error in DICOM Input NORMAL 3-Notify

Print SCP Subsystem.
Description
A general, non-specific error has occurred in the DICOM Input Print Service
Class Provider (SCP) Subsystem.
System Impact
Unknown.
User Action
None
FE Action
None Maximum Number of NORMAL 1-Alert

Associations Exceeded.
Description
The maximum number of associations configured has been exceeded. The
association is rejected.
System Impact
The Service Class User (SCU) will not be able to open an association, and
therefore will not be able to deliver a print job.
User Action
None
FE Action
2G0947 - 14MAY09 5-15

Diagnostics
None No Destination Matching Called NORMAL 1-Alert

AE Title.
Description
The AE title did not map to a destination that is currently available at this Service
Class Provider (SCP).
System Impact
The Service Class User (SCU) will not be able to open an association, and
therefore will not be able to deliver a print job.
User Action
None
FE Action
None The association request was NORMAL 1-Alert

rejected.
Description
An association request was rejected for one or more of the following reasons:
• The Service Class User (SCU) did not specify an implementation UID.
• The SCU did not specify an application context name.
• The protocol version is a two-byte field; bit ZERO (0) must be ONE
(1).
• The SCU did not specify any presentation context items to be
negotiated.
• None of the proposed presentation context items were successfully
negotiated. This may happen, for example, when a DICOM Store SCU
tries to communicate with a DICOM Print Service Class Provider
(SCP).
System Impact
The SCU will not be able to open an association, and therefore will not be able
to deliver a print job.
User Action
None
FE Action
5-16 2G0947 - 14MAY09

Diagnostics
MIM Core: Disk Full Disk Full. NORMAL 1-Alert
Description
The partition of the DISK where studies are stored is full.
System Impact
If a study is currently in progress, it cannot be completed. New studies will not
be accepted.
User Action
1. Delete jobs in the "Unprintable jobs" queue.
2. Load requested film type for jobs in the "Waiting for media" queue.
FE Action
None
None Send Keep-Alive Message NORMAL 2-Warning

Failed.
Description
The Service Class Provider (SCP) may be configured to periodically send
packets to maintain a TCP/IP connection with a Service Class User (SCU), to
which the SCU should reply. This error means that the SCU did not reply to the
SCP’s "Are You There?" packet.
System Impact
The SCP will abort the association tied to this connection.
User Action
None
FE Action
2G0947 - 14MAY09 5-17

Diagnostics
None Network Connection Lost. NORMAL 2-Warning
Description
The Service Class Provider (SCP) has lost the network connection to a Service
Class User (SCU).
System Impact
The SCP will abort the association tied to this connection.
User Action
None
FE Action
None Referencing Missing PLUT. NORMAL 1-Alert
Description
The referenced Preference Look Up Table (PLUT) specified by tag (2050,0500)
in the film box or image box is not present.
System Impact
The MIM Core will not process the current print job.
User Action
None
FE Action
5-18 2G0947 - 14MAY09

Diagnostics
None Required attribute XXXX NORMAL 1-Alert

(GGGG,EEEE) is missing from
YYYY SOP.
Description
A required attribute for the specified Service Object Pair (SOP) class is missing.
Where XXXX (GGGG,EEEE) is the tag name and number, and YYYY is the SOP
name.
System Impact
The named SOP will not be processed. If the SOP is a film session or film box,
the requested page(s) will not be printed.
User Action
None
FE Action
None Invalid attribute XXXX NORMAL 1-Alert

(GGGG,EEEE) encountered in
YYYY SOP.
Description
An invalid attribute for the specified Service Object Pair (SOP) class was found.
Where XXXX (GGGG,EEEE) is the tag name and number, and YYYY is the SOP
name.
System Impact
The named SOP will not be processed. If the SOP is a film session or film box,
the requested page(s) will not be printed.
User Action
None
FE Action
2G0947 - 14MAY09 5-19

Diagnostics
None Error Unknown. NORMAL 2-Warning
Description
An unknown error has occurred in the Study Reclamation Subsystem.
System Impact
Unknown.
User Action
None
FE Action
None Error reading configuration NORMAL 2-Warning

information.
Description
An error occurred while reading the Study Reclamation Subsystem configuration
information.
System Impact
The Study Reclamation Subsystem may not execute correctly
User Action
None
FE Action
5-20 2G0947 - 14MAY09

Diagnostics
None High water-mark reached. NORMAL 3-Notify

Scheduled study reclamation
time reached.
Description
Study reclamation has been initiated because either the high-water mark has
been reached, or the scheduled time for study reclamation has occurred.
System Impact
Completed studies will be systematically removed from the system until the
low-water mark is reached.
User Action
None
FE Action
None Low water-mark could not be NORMAL 3-Notify

reached.
Description
The Storage Recovery Subsystem could not reach the low-water mark while
running the storage reclamation routines.
System Impact
None. The MIM Core should continue to run normally, although this warning
may continue to be logged periodically.
User Action
None
FE Action
2G0947 - 14MAY09 5-21

Diagnostics
None Low-water-mark reached. NORMAL 3-Notify
Description
Study reclamation has been completed because the low-water mark was
successfully reached.
System Impact
None.
User Action
None
FE Action
None Study reclamation is shutting NORMAL 3-Notify

down.
Description
The Study Reclamation Subsystem has received a shut down request.
System Impact
None. Most likely, the entire system is shutting down. Also, it may be that a
configuration information change requires the subsystem to be restarted.
User Action
None
FE Action
5-22 2G0947 - 14MAY09

Diagnostics
None General error in delivery NORMAL 3-Notify

subsystem.
Description
A general, non-specific error has occurred in the Delivery Subsystem.
System Impact
Unknown.
User Action
None
FE Action
None General startup error. NORMAL 1-Alert
Description
A general error occurred while starting the Delivery Subsystem.
System Impact
Jobs will not be delivered, as the software interface for the Delivery Subsystem
could not be started. This should be a recoverable error.
User Action
None
FE Action
None
2G0947 - 14MAY09 5-23

Diagnostics
None Bad or missing configuration NORMAL 1-Alert

information.
Description
An error occurred while reading the Delivery Subsystem configuration
information.
System Impact
The Delivery Subsystem may not execute correctly. This should be a
recoverable error.
User Action
None
FE Action
None
None General job processing error. NORMAL 1-Alert
Description
The job delivery component has encountered a general error while processing a
job.
• Startup error
• Bad or missing configuration data
• Resource allocation error
• Mode switching error
• Multi-threading error
• Message exchange error
• Status callback error
• Inaccessible buffer
• Job is null
• System exception
• Invalid parameter
System Impact
The current job may not be processed to completion due to an internal error.
User Action
None
FE Action
None
5-24 2G0947 - 14MAY09

Diagnostics
None Printer not in ready state. NORMAL 2-Warning
Description
The printer is not ready to accept delivery jobs.
System Impact
Jobs will not be delivered while the printer is in this state.
User Action
None
FE Action
None Invalid Media NORMAL 1-Alert
Description
An error occurred while reading the Delivery Subsystem configuration
information.
System Impact
The submitted job will not be delivered.
User Action
None
FE Action
None
2G0947 - 14MAY09 5-25

Diagnostics
None Media unavailable. NORMAL 2-Warning
Description
The currently requested media is not available.
System Impact
The submitted job will not be delivered.
User Action
None
FE Action
None Page delivery success. NORMAL 3-Notify
Description
Notification that a page was successfully delivered; this is not an error condition.
System Impact
None.
User Action
None
FE Action
5-26 2G0947 - 14MAY09

Diagnostics
None Job delivery success. NORMAL 3-Notify
Description
Notification that a job was successfully delivered; this is not an error condition.
System Impact
None.
User Action
None
FE Action
None Database access error. NORMAL 1-Alert
Description
An error occurred while accessing the MIM Core database. The database may
be corrupted, or simply a timeout occurred.
System Impact
The current job will not deliver. This error should be recoverable.
User Action
None
FE Action
None
2G0947 - 14MAY09 5-27

Diagnostics
Database access error. NORMAL 1-Alert
Description
An error occurred in the destination business logic component. The database
may be corrupted, or simply a timeout occurred.
System Impact
The current job will not deliver. This error should be recoverable.
User Action
None
FE Action
None
MIM Core: Image Page Error General page builder error NORMAL 1-Alert
Description
A general page builder error has occurred. Conditions include:
• performance timer errors
• dumping images at lower level
• error initializing text, line lists, or member variables
System Impact
The current page will not be processed because it could not be rendered due to
an internal error.
User Action
2. Resend the print job from the image source.
FE Action
None
5-28 2G0947 - 14MAY09

Diagnostics
MIM Core: Image Rendering Error (see Description) NORMAL 1-Alert
Description
The page builder component has encountered the following rendering error:
• General error rendering the page.
• Error after completion of chain-forming.
• Error rendering trim or rectangle.
• Error rendering text: XXXX [where XXXX is the test to be rendered]
• Error rendering icon XXXX [where XXXX is the name of the icon]
• General error with algorithm parameters.
System Impact
an internal error.
User Action
FE Action
None
MIM Core: Image Data Error (see Description) NORMAL 1-Alert
Description
The page builder component has encountered the following image data error:
• width and/or height is less than zero,
• bits beyond the pixel depth are not zeroed.
System Impact
an internal error.
User Action
FE Action
None
2G0947 - 14MAY09 5-29

Diagnostics
None Render abort requested. NORMAL 1-Alert
Description
The page builder component has been asked to halt a rendering that is currently
in progress.
System Impact
The current page will not be processed because rendering was aborted.
User Action
None
FE Action
None
MIM Core: Internal Software Error (see Description) NORMAL 1-Alert
Description
The page builder component has encountered the following data error:
• The specified page width and/or height is less than zero.
• The number of page bands is neither 1 nor 3, and each of the bands
does not have the same type.
• Icon (x1,y1) and/or (x2,y2) is beyond the page extents.
• Image size mismatch error, where the size read does not match the
size expected.
• Bad cropping coordinates.
• Icon or image file not found.
• Trying to read image data; most likely, the image input file could not
be found.
• General error accessing the database component.
System Impact
an internal error.
User Action
FE Action
None
5-30 2G0947 - 14MAY09

Diagnostics
MIM Core: Internal Software (see Description) NORMAL 1-Alert

Error
Description
The page builder has encountered one of the following errors while building the
image processing chain:
• General chain-building error.
• Tonescaling error, usually an error in the Transfer Function Tables
(TFT), Preference Look Up Table (PLUT), or Curve Shape.
• Error forming the color processing chain, including missing ICC profile
files.
• Layout chain error, including bad rotation and/or flip parameters.
• Error forming the printer processing chain.
System Impact
Unknown
User Action
FE Action
None
None sendPage(): NORMAL 2-Warning

myMPageBuilder.RenderPage()
call has high bits masked out.
Description
The 12-bit image data had pixels that were greater than 12 bits.
System Impact
None. The system will automatically compensate for the problem.
User Action
None
FE Action
None
2G0947 - 14MAY09 5-31

Diagnostics
None (see Description) NORMAL 1-Alert
Description
One of the following internal errors has occurred:
• Binding error
• Staging error
• Printing error
• Exposure error
• Unknown internal error
System Impact
The job may not be delivered due to an internal error communicating with the
MCS Interface Server (MIS).
User Action
None
FE Action
None Media XXX not loaded. [where NORMAL 2-Warning

XXX is the requested media]
Description
The requested media is not currently loaded in the printer.
System Impact
The current job will not be delivered until the specified media is loaded.
User Action
None
FE Action
5-32 2G0947 - 14MAY09

Diagnostics
None Media XXX requires calibration. NORMAL 2-Warning

[where XXX is the requested
media]
Description
The requested media is not calibrated.
System Impact
The current job will not be delivered until the specified media has been
calibrated
User Action
None
FE Action
None Media xxx is calibrating. NORMAL 3-Notify
Description
The requested media (xxx) is currently being calibrated.
System Impact
Jobs will not be delivered until the calibration cycle is completed.
User Action
None
FE Action
2G0947 - 14MAY09 5-33

Diagnostics
None Error calibrating media xxx NORMAL 3-Notify
Description
An error occurred during media calibration.
System Impact
Jobs may not be delivered since the media could not be calibrated.
User Action
None
FE Action
None Media xxx is empty. NORMAL 2-Warning
Description
The requested media (xxx) is empty.
System Impact
The current job will not be delivered until the specified media is loaded.
User Action
Load the FILM TRAY with the appropriate media.
FE Action
Load the FILM TRAY with the appropriate media.
5-34 2G0947 - 14MAY09

Diagnostics
None Media xxx is jammed. NORMAL 2-Warning
Description
The requested media is currently jammed.
System Impact
The current job will not be delivered until the media jam is cleared.
User Action
None
FE Action
Clear the jam.
General error in delivery NORMAL 1-Alert

subsystem.
Description
A general, non-specific error has occurred in the Delivery Subsystem.
System Impact
Unknown.
User Action
None
FE Action
None
2G0947 - 14MAY09 5-35

Diagnostics
MIS: Internal Software Error MIS Internal Error PRINTER DOWN 0-Fatal
Description
This represents any of a number of errors that indicate that internal software
functionality of the MCS Interface Server (MIS) Subsystem has failed. Examples
include: persistent memory failures, object creations failing, system call failures.
System Impact
The DRE is not functional.
User Action
FE Action
1. Make a copy of the log with the error.
2. Send the log to Service Engineering.
3. Make a copy of the system configuration.
4. Load new system software.
5. Restore the configuration.
MIS: Image Buffer Error MIS Image Buffer Error PRINTER DOWN 0-Fatal
Description
This represents any of a number of errors that indicate that image memory
buffer functionality of the MCS Interface Server (MIS) Subsystem has failed.
System Impact
User Action
FE Action
4. Load new system software.
5. Restore the configuration.
5-36 2G0947 - 14MAY09

Diagnostics
MIS: Database Error MIS Database Error CHECK PRINTER 1-Alert
Description
This represents any of a number of errors indicating that database software
functionality of the MCS Interface Server (MIS) Subsystem has failed. Examples
include: SQL server down, incorrect database table installation, database read/
write/ update failed.
System Impact
The printer can accept jobs and print, but cannot track the total print counts, the
prints to PM, the prints to Filter change, or the history of calibration data.
User Action
FE Action
4. Load new system software (see Additional Service Procedures,
“Upgrading Hard Drive with New Version of System Software - Ghosting”).
5. Restore the configuration (see Additional Service Procedures, “Restoring
the Configuration”).
2G0947 - 14MAY09 5-37

Diagnostics
MIS: MCS Communication MIS to MCS Communications PRINTER DOWN 0-Fatal

Failure Fail
Description
This error occurs when the Machine Control System (MCS) fails to respond to
the MCS Interface Server (MIS). The error is declared by the MIS and a log
message is generated. This error is a fatal error that will probably result in a
service call.
System Impact
The printer is unable to print films. The spooler is still able to accept jobs, but
new films will not be initiated. Films in progress will not be completed.
User Action
FE Action
None
None General Error in SERVICE NORMAL 3-Notify

TOOL Subsystem.
Description
A SERVICE TOOL internal error has occurred. This represents any of a number
of errors indicating that internal software functionality of the SERVICE TOOL
Subsystem has failed. Examples include: persistent memory failures, object
creations failing, system call failures, Common Service Platform (CSP)
framework errors.
System Impact
Service operations may not be working correctly. The DRE should be functional,
but may not respond correctly to the service function being run or the function
may fail.
User Action
None
FE Action
5-38 2G0947 - 14MAY09

Diagnostics
None General Error in Web Portal NORMAL 3-Notify

Subsystem.
Description
A Web Portal internal error has occurred. This represents any of a number of
errors indicating that internal software functionality of the Web Portal Subsystem
has failed. Examples include: persistent memory failures, object creations
failing, system call failures, framework errors.
System Impact
Web Portal operations may not be working correctly. The DRE should be
functional, but may not respond correctly to the Web Portal function being run or
the function may fail.
User Action
None
FE Action
None
2G0947 - 14MAY09 5-39

Diagnostics
USB Failure. USB failed to initialize PRINTER DOWN 0-Fatal
Description
This error occurs when the DRE is unable to successfully initialize its USB
circuits and thus cannot transfer image data. The error is declared by the
Machine Control System (MCS) and a log message is generated. The error can
be caused by a disconnected or faulty USB CABLE, or by a problem in the USB
circuits in the DRE computer, or by a problem in the DATAPATH BOARD. The
error will probably result in a service call. The error clears only when power is
cycled.
System Impact
User Action
2. If the error persists, call for service
FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the Laser Imager.
2. Check the connection on the DATAPATH USB CABLE.
3. Install a new HARD DRIVE (see Adjustments and Replacements, “Hard
Drive”).
4. Install a new DRE MOTHERBOARD (see Adjustments and
Replacements, “DRE Motherboard”).
5-40 2G0947 - 14MAY09

Diagnostics
MCS: Internal Communications MCS failed to read/write to the ELEC DOWN 0-Fatal
Failure hard drive.
Description
This error occurs when the Machine Control System (MCS) application reports
that it has detected an error while attempting to read or write from its storage
space on the HARD DRIVE. The error clears only when power is cycled.
System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.
User Action
FE Action
2. Re-ghost the Imager.
Drive”).
2G0947 - 14MAY09 5-41

Diagnostics
Incompatible Software Versions One or more micros have PRINTER DOWN 0-Fatal
Installed software versions installed that
are incompatible with the MCS
version
Description
This error occurs during Machine Control System (MCS) diagnostics when the
MCS determines that the software version of one or more of the
MICROCONTROLLERS is incompatible with the MCS software version. This
error should only happen when the MCS software is being installed or updated.
The error is cleared when MCS diagnostics passes.
System Impact
The printer is unable to print films. The spooler is still able to accept jobs, but
User Action
FE Action
2. Use the SERVICE TOOL to check that the version of software in each
MICRO BOARD is the same as that in the MCS MASTER CPU.
3. Upgrade the MICROCONTROLLER SOFTWARE (see Additional Service
Procedures, “Upgrading the Firmware in the Microcontrollers”).
4. Load a new version of the SYSTEM SOFTWARE (see Additional Service
Procedures, “Upgrading Hard Drive with New Version of System Software
- Ghosting”).
5. Install a new MICRO BOARD.
Drive”).
5-42 2G0947 - 14MAY09

Diagnostics
Laser Imager Opened During Hood or Cover Opened During PRINTER DOWN 0-Fatal
Self Test Self Test
Description
This error occurs during Machine Control System (MCS) diagnostics when the
Imager determines that the TOP COVER or a PANEL was opened during the
execution of Self Test. The error clears only when power is cycled.
System Impact
The printer is unable to print films. The spooler is still able to accept jobs but
User Action
1. Close the open TOP COVER or PANEL.
FE Action
1. Check that the following are closed and secured:
• TOP COVER
• FRONT and BACK PANELS
2. De-energize then energize the Imager.
2G0947 - 14MAY09 5-43

Diagnostics
None Processor Filter Maintenance NORMAL 3-Notify

Required
Description
This notification is written to the log when the processor filter maintenance
(PFM) sheet count exceeds the PFM sheet count limit.
System Impact
User Action
1. Change the CHARCOAL FILTER.
2. Press and hold, for 5 seconds, the Maintenance Reset LED/Button on the
LOCAL PANEL.
3. Press and hold, for 5 seconds, the lower LED/Button adjacent to the code
for resetting the counts to filter change. The preventive maintenance icon
and condition code are cleared, and the display screen returns to normal
operation.
FE Action
1. Change the FILTER.
2. Use the SERVICE TOOL to reset the "Counts to Filter Change".
None Preventive Maintenance NORMAL 3-Notify

Required
Description
This notification is written to the log when the preventive maintenance (PM)
sheet count exceeds the preventive maintenance/system cleaning sheet count
limit.
System Impact
User Action
None
FE Action
Do the PM.
5-44 2G0947 - 14MAY09

Diagnostics
None (none) (Not Applicable) 4-Auxiliary
Description
This auxiliary code indicates that the Imager entered Service Mode.
System Impact
User Action
None
FE Action
Take the Imager out of Service Mode.
Description
This auxiliary code indicates that the TOP COVER or a PANEL was opened.
System Impact
User Action
Close the TOP COVER or PANEL.
FE Action
Close the TOP COVER or PANEL.
2G0947 - 14MAY09 5-45

Diagnostics
Description
This auxiliary code indicates that one of the FILM SUPPLIES has no FILM
TRAY inserted.
System Impact
jobs, but new films will not be initiated.
User Action
Install the FILM TRAY.
FE Action
Install the FILM TRAY.
Description
This auxiliary code indicates that 1 or more jobs is in the Undeliverable Jobs
Queue.
System Impact
The Imager will function normally.
User Action
1. Press and hold, for 5 seconds, the Maintenance Reset LED/Button on the
LOCAL PANEL.
2. Press and hold, for 5 seconds, the Maintenance Reset LED/Button again
to delete the jobs in the Undeliverable Jobs Queue.
FE Action
Delete the jobs in the Undeliverable Jobs Queue.
5-46 2G0947 - 14MAY09

Diagnostics
Description
This auxiliary code indicates that the DICOM network is offline.
System Impact
The printer is unable to print films.
User Action
FE Action
None
Description
This auxiliary code indicates that a user-initiated system restart is in progress.
System Impact
The printer is unable to print films until the restart is complete.
User Action
None
FE Action
None
2G0947 - 14MAY09 5-47

Diagnostics
Description
This auxiliary code indicates that a user-initiated system shut down is complete.
System Impact
The printer is unable to print films.
User Action
Shut the Imager power OFF.
FE Action
De-energize the Imager.
None Image transfer failure. Wrong NORMAL 3-Notify

number of bytes transferred in
the allotted timeframe.
Description
This notification occurs when the wrong number of pixels is transferred between
the DRE and the DPB in the allotted timeframe. The faulty image will be printed.
The job will be failed, temporarily placed in the undelivered queue, and
rescheduled for delivery. (Note: Error 20-915 is generated when this problem is
detected on the third successive film.)
System Impact
User Action
None
FE Action
5-48 2G0947 - 14MAY09

Diagnostics
Internal Image Data Transfer Image transfer failure after ELEC DOWN 0-Fatal
Failed multiple attempts. Wrong
number of bytes delivered in the
allotted timeframe.
Description
This error occurs when the wrong number of pixels is transferred between the
DRE and the DPB in the allotted timeframe on 3 successive films. A faulty
image is printed on each failure. Jobs associated with the faulty image will be
failed, temporarily placed in the undelivered queue, and rescheduled for
delivery. The error is cleared when the Imager power is cycled.
System Impact
User Action
FE Action
2. Install a new DRE to DPB USB CABLE from the DRE to the OPTICS
MODULE.
Drive”).
5. Install a new IMAGING ASSEMBLY (see Adjustments and
Replacements, “Imaging Assembly”).
2G0947 - 14MAY09 5-49

Diagnostics
Internal Image Data Render Image Render did not complete. ELEC DOWN 0-Fatal
Failed
Description
This error occurs when image data transfer between the DRE and the Machine
Control System (MCS) is interrupted and does not complete within a reasonable
time. The error is cleared when the Imager power is cycled.
System Impact
jobs, but new films will not be initiated. Films downstream of the affected
User Action
FE Action
2. Install a new DRE to DPB USB CABLE from the DRE to the OPTICS
MODULE.
Drive”).
5. Install a new IMAGING ASSEMBLY (see Adjustments and
Replacements, “Imaging Assembly”).
5-50 2G0947 - 14MAY09

Diagnostics
Condition Code: 21-000 or 23-000
Description
This auxiliary code indicates that the FILM SUPPLY needs attention due to a
failure. The failure information is specified by a separate error code.
System Impact
User Action
None
FE Action
Complete the FE Action for the other error code that is generated.
Description
This auxiliary code indicates that the FILM SUPPLY needs calibration before it
can be used.
System Impact
User Action
Do a manual calibration for the FILM SUPPLY.
FE Action
Do a manual calibration for the FILM SUPPLY.
2G0947 - 14MAY09 5-51

Diagnostics
Description
This auxiliary code indicates that the supply is operating in "manual" mode,
which means that the image quality is not within the normal range.
System Impact
User Action
None
FE Action
None
Description
The FILM BAG or the FILM SAVER has not yet been removed. The film cannot
be used for printing until it is removed.
System Impact
User Action
Remove the FILM BAG and/or FILM SAVER.
FE Action
Remove the FILM BAG and/or FILM SAVER.
5-52 2G0947 - 14MAY09

Diagnostics
Description
The FILM SAVER has not yet been applied. The FILM TRAY will not be
unlocked for removal until the FILM SAVER is applied, in order to prevent film
exposure. The FILM TRAY can be manually unlocked if the FILM SAVER
detection is not working properly.
System Impact
User Action
Install the FILM SAVER.
FE Action
Install the FILM SAVER.
2G0947 - 14MAY09 5-53

Diagnostics
Film Jam in Area 1: xxxxx xxxxx Supply: Film Pickup FILM TRANS ERR 1-Alert
Supply Failure. Film did not lift
successfully as indicated by
Film Separated sensor (S3x),
Pickup Home sensor (S1x), or
Contact sensor (S2x).
Description
This error occurs if, on the third successive attempt, the Imager fails to pick up a
sheet of film as indicated by the FILM SEPARATED SENSOR (S3x), the
PICKUP HOME SENSOR (S1x), or the FILM CONTACT SENSOR (S2x). The
film has most likely fallen back down onto the FILM TRAY. The error is cleared
when a FILM TRAY is re-inserted after being removed.
System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.
User Action
1. Cover the FILM TRAY with the FILM SAVER.
2. Remove the FILM TRAY from the Imager.
3. Remove any misplaced films from Area 1.
4. If Area 1 did not contain misplaced films, take the FILM TRAY to a dark
room and remove the FILM SAVER. Remove any misplaced films and
cover the FILM TRAY with the FILM SAVER.
5. Re-insert the FILM TRAY and remove the FILM SAVER.
FE Action
2. Do the following:
Check: If an existing problem:
FILM TRAY Install a new FILM TRAY.
For a film jam. See “FIlm Jam - Error Code 2x-116”.
For an obstruction. Remove the obstruction.
CONNECTORS and CABLES Seat all CONNECTORS.
FILM SEPARATED SENSOR Install a new SENSOR (see Adjustments

and Replacements, “Sensor, Film Contact -
Upper (S2U) and Lower (S2L)”).
5-54 2G0947 - 14MAY09

Diagnostics
PICKUP HOME SENSOR Install a new SENSOR (see Adjustments

and Replacements, “Sensor, Pickup Home
- Upper (S1U) and Lower (S1L)”).
FILM CONTACT SENSOR Install a new SENSOR (see Adjustments

and Replacements, “Sensor, Film Contact -
SUCTION CUPS Install new CUPS (see Adjustments and

Replacements, “Suction Cup”).
PICKUP DRIVE MOTOR Install a new MOTOR (see Adjustments

and Replacements, “Motor, Pickup Drive -
Upper (M3U) and Lower (M3L)”).
VACUUM PUMP Install a new PUMP (see Adjustments and

Replacements, “Vacuum Pump (M4)”).
VACUUM VALVE Install a new VALVE (see Adjustments and

Replacements, “Valve, Solenoid - Upper
(M5U) and Lower (M5L)”).
3. Install a new PICKUP ASSEMBLY (see Adjustments and Replacements,

“Pickup Assembly - Upper” or “Pickup Assembly - Lower”).
None xxxxx Supply: Film pickup retry. NORMAL 3-Notify

Film did not lift successfully.
Description
This notification occurs if the Imager fails to pick up a sheet of film as indicated
by the FILM SEPARATED SENSOR (S3x) or the PICKUP HOME SENSOR
(S1x). (Note: Error 2x-116 is generated on the third successive failed pickup
attempt.)
System Impact
User Action
None
FE Action
2G0947 - 14MAY09 5-55

Diagnostics
xxxxx Supply: Internal xxxxx Supply: Pickup Home Sensor FILM TRANS ERR 1-Alert
Hardware Failure (S1x) failed to sense the pickup
assembly in the appropriate home or
off-home position.
Description
This error occurs if the PICKUP fails to leave the home position at the beginning
of a pickup cycle or fails to reach the home position at the end of a pickup cycle
(as indicated by the PICKUP HOME SENSOR S1x). It can also occur if the
PICKUP did not go off-home or reached home unexpectedly.
This error can indicate a problem with the PICKUP HOME SENSOR (S1x) or
PICKUP DRIVE MOTOR (M3x). The error is cleared when a FILM TRAY is
re-inserted after being removed.
System Impact
tray.
User Action
FE Action
PICKUP HOME SENSOR Install a new SENSOR (see Adjustments

and Replacements, “Sensor, Pickup Home -
PICKUP DRIVE MOTOR Install a new MOTOR (see Adjustments and

Replacements, “Motor, Pickup Drive - Upper

5-56 2G0947 - 14MAY09

Diagnostics
xxxxx Supply: Internal xxxxx Supply: Film contact sensor FILM TRANS ERR 1-Alert
Hardware Failure (S2x) failed to confirm that the pickup
arm assembly lowered and contacted
the film
Description
This error occurs only while attempting to pick up a film or checking for film in
the FILM TRAY. After the PICKUP HOME SENSOR (S1x) confirmed that the
PICKUP had left its home position, the FILM CONTACT SENSOR (S2x) did not
confirm that film contact was made. This error can also occur when the FILM
CONTACT SENSOR was active when the PICKUP was at home, or when the
FILM CONTACT SENSOR is stuck on. The most likely cause of the error is a
failed FILM CONTACT SENSOR (S2x). The error is cleared when a FILM TRAY
is re-inserted after being removed.
System Impact
tray.
User Action
1. Cover the FILM TRAY with the FILM SAVER. Remove the tray from the
Imager.
FE Action
For a film jam. Remove films.
CONNECTORS and Seat all CONNECTORS.

CABLES
PICKUP HOME SENSOR Install a new SENSOR (see Adjustments and

Replacements, “Sensor, Pickup Home -
FILM CONTACT SENSOR Install a new SENSOR (see Adjustments and

Replacements, “Sensor, Film Contact - Upper
(S2U) and Lower (S2L)”).
2G0947 - 14MAY09 5-57

Diagnostics
PICKUP DRIVE MOTOR Install a new MOTOR (see Adjustments and

Replacements, “Motor, Pickup Drive - Upper

“Pickup Assembly - Upper” on page 76 or “Pickup Assembly - Lower”).
xxxxx Supply: Internal Hardware xxxxx Supply: Film Separation FILM TRANS ERR 1-Alert
Failure sensor (S3x) failed to confirm
film separation.
Description
This error occurs only while attempting to pick up a film. The PICKUP CUPS
were lowered onto the film and the suction was applied, but the FILM
SEPARATED SENSOR (S3x) did not actuate. The error is cleared when a FILM
TRAY is re-inserted after being removed.
System Impact
tray.
User Action
1. Cover the FILM TRAY with the FILM SAVER. Remove the FILM TRAY
from the Imager.
2. Take the FILM TRAY to a dark room and remove the FILM SAVER.
Verify that the film is lying flat. Replace the FILM SAVER.
4. If this error repeats, try a new film pack.
FE Action
For a film jam. Remove films.
5-58 2G0947 - 14MAY09

Diagnostics
FILM SEPARATED SENSOR Install a new SENSOR (see Adjustments

and Replacements, “Sensor, Pickup Home
- Upper (S1U) and Lower (S1L)”).
PICKUP DRIVE MOTOR Install a new MOTOR (see Adjustments

and Replacements, “Motor, Pickup Drive -
Upper (M3U) and Lower (M3L)”).

xxxxx Supply: Internal Hardware xxxxx Supply: Feed Roller Sensor FILM TRANS ERR 1-Alert
Failure (S4) failed to detect feed roller
open/closed position.
Description
This error occurs if the FEED ROLLER NIP SENSOR (S4) does not change
from blocked to unblocked when opening or from unblocked to blocked when
closing. Most likely cause is the FEED ROLLER NIP OPEN/CLOSE MOTOR
(M1) did not turn or the SENSOR did not detect the motion. The error is cleared
when a FILM TRAY is re-inserted after being removed.
System Impact
tray.
User Action
Imager.
FE Action
FEED ROLLER NIP SENSOR Install a new SENSOR.
2G0947 - 14MAY09 5-59

Diagnostics
FEED ROLLER NIP Install a new MOTOR (see Adjustments

OPEN/CLOSE MOTOR and Replacements, “Motor, Feed Roller
Nip Open/Close (M1)”).

“Pickup Assembly - Upper” on page 76 or “Pickup Assembly - Lower”).
Film Jam in Area 1: xxxxx xxxxx Supply: Film Jam - SOP sensor FILM JAM 1-Alert
Supply (S8) failed to activate in specified time.
Description
This error occurs if the leading edge of the film does not reach the START OF
PAGE (SOP) SENSOR (S8) as a result of being fed from the supply to the
exposure assembly. The film is likely still partially in the supply. The error is
cleared when a FILM TRAY is re-inserted after being removed or the TOP
COVER is closed.
System Impact
User Action
Imager. Remove any misplaced films from Area 1.
2. If Area 1 did not contain misplaced films, take the FILM TRAY to a dark
replace the FILM SAVER.
3. If misplaced films were not found in the FILM TRAY, open and close the
TOP COVER. Wait 2 minutes for misplaced films to emerge from the
Imager.
5. If misplaced films were never located and this error recurs on the next
film, call for service.
FE Action
Clear the jam (see “Film Jam - Error Code 2x-126”).
5-60 2G0947 - 14MAY09

Diagnostics
None xxxxx Supply: Film feed retry. Film did not NORMAL 3-Notify
feed successfully to SOP sensor (S8) in
specified time.
Description
This notification occurs if the leading edge of the film does not reach the START
OF PAGE (SOP) SENSOR (S8) as a result of being fed from the supply to the
exposure assembly. The film may not have gone into the FEED ROLLERS, so
the entire pickup/feed sequence will be restarted for 1 retry. If the retry
subsequently fails, then error 26-325 will be generated, as well as either a
2x-116 or 2x-126 error.
System Impact
User Action
None
FE Action
None
xxxxx Supply: Internal Hardware xxxxx Supply: Film Separation Sensor FILM TRANS ERR 1-Alert
Failure (S3x) stuck on
Description
This error occurs only while attempting to pick up a film. The FILM SEPARATED
SENSOR (S3x) is in an incorrect state for PICKUP is in home position, prior to
film lift. The error is cleared when a FILM TRAY is re-inserted after being
removed.
System Impact
tray.
User Action
FE Action
None
2G0947 - 14MAY09 5-61

Diagnostics
xxxxx Supply: Internal Hardware xxxxx Supply: Film did not FILM TRANS ERR 1-Alert
Failure release from cups after pickup,
as indicated by Film Separation
Sensor (S3x)
Description
This error occurs only while attempting to pick up a film. The FILM SEPARATED
SENSOR (S3x) indicates that the film has not released from the CUPS at the
end of the film pickup cycle. The error is cleared when a FILM TRAY is
System Impact
tray.
User Action
FE Action
None
5-62 2G0947 - 14MAY09

Diagnostics
xxxxx Supply: Unable to Identify xxxxx Supply: RF Tag Reader BAD SUPPLY MGZ 1-Alert
Film Pack failed to Read or Write RF Tag
data in film pack
Description
The Imager attempts to read the RF TAG in the film pack at powerup and when
a FILM TRAY is inserted. It attempts to write a new sheet count to the tag after
successful film feed. The error is generated if invalid data is read or if the write
fails. (If no data is read after 10 consecutive attempts, no error is generated and
the FILM TRAY is reported empty.) The error is cleared when a FILM TRAY is
System Impact
tray.
User Action
1. Try a different film pack.
FE Action
None
2G0947 - 14MAY09 5-63

Diagnostics
xxxxx Supply: Unsupported Film xxxxx Supply: Media Type in film BAD SUPPLY MGZ 1-Alert
Type pack is not supported
Description
The Imager obtains the media type and CE mark information from the RF TAG
when the FILM TRAY is loaded or when the Imager power is turned on. This
error occurs if the Imager does not support the type at all. It also occurs if the
Imager has been configured (via the SERVICE TOOL) to reject the type or CE
mark. The error is cleared when a FILM TRAY is re-inserted after being
removed.
System Impact
tray.
User Action
1. The Imager has not been configured to use this film type.
2. Try a different film type or reconfigure the Imager.
FE Action
None
5-64 2G0947 - 14MAY09

Diagnostics
xxxxx Supply: Unsupported Film Size xxxxx Supply: Media Size in film BAD SUPPLY MGZ 1-Alert
pack is not supported
Description
The Imager obtains the media size information from the RF TAG when the FILM
TRAY is loaded or when the Imager power is turned on. This error occurs if the
Imager does not support the size. The error is cleared when a FILM TRAY is
System Impact
tray.
User Action
1. The Imager has not been configured to use this film size.
2. Try a different film size or reconfigure the Imager.
FE Action
None
xxxxx Supply: Film Calibration Failure xxxxx Supply: Calibration Failed CALIBRATION ERR 1-Alert
Description
This error occurs when the density readings that come from the calibration print
are not monotonic or the DENSITOMETER did not find exactly 21 steps in the
calibration wedge. The most likely cause is fogged or expired film. The error is
cleared when a FILM TRAY is re-inserted after being removed.
System Impact
tray.
User Action
1. Try a different film pack.
FE Action
None
2G0947 - 14MAY09 5-65

Diagnostics
xxxxx Supply: Film Calibration xxxxx Supply: Calibration failed CALIBRATION ERR 1-Alert
Failure - Dmin Outside Target - Dmin Not Met.
Description
The error occurs when the calibration sheet does not have a step density at or
below the required Dmin value. The most likely causes are expired film or
incorrect PROCESSOR temperature. The error is cleared when a new
calibration is initiated or when the FILM TRAY is removed. Any FILM TRAY
using these calibration results will automatically go into AIQC-Manual Mode and
will continue printing but with reduced range in achievable densities. A new
calibration will be attempted when this FILM TRAY is re-inserted.
System Impact
User Action
1. The minimum density of the film is too high. Calibration results for this film
are outside the normal range, but will still be used.
2. If you do not wish to use these calibration results, perform a new
calibration on this film or try another film pack.
FE Action
1. Check for "fogged" film. If necessary, replace the film.
2. Use the SERVICE TOOL to check the PROCESSOR temperature and
set point for correct values. If necessary, adjust the temperature (see
Adjustments and Replacements, “Processor - Drum Temperature”).
5-66 2G0947 - 14MAY09

Diagnostics
xxxxx Supply: Film Calibration xxxxx Supply: Calibration failed CALIBRATION ERR 1-Alert
Failure - Dmax Outside Target - Dmax Not Met.
Description
The error occurs when the calibration sheet does not have a step density at or
above the required Dmax value. The most likely causes are expired film or
incorrect PROCESSOR temperature. The error is cleared when a new
calibration is initiated or when the FILM TRAY is removed. Any FILM TRAY
using these calibration results will automatically go into AIQC-Manual Mode and
will continue printing but with reduced range in achievable densities. A new
calibration will be attempted when this tray is re-inserted.
System Impact
User Action
1. The maximum density of the film is too low. Calibration results for this film
are outside the normal range, but will still be used.
2. If you do not wish to use these calibration results, perform a new
calibration on this film or try another film pack.
FE Action
Use the SERVICE TOOL to check the PROCESSOR temperature and set point
for correct values. If necessary, adjust the temperature (see Adjustments and
Replacements, “Processor - Drum Temperature”).
2G0947 - 14MAY09 5-67

Diagnostics
RF Tag: Internal Diagnostic RF Tag reader failed self BAD SUPPLY MGZ 0-Fatal
Failure diagnostics
Description
When the RF Tag reader is told to perform diagnostics and returns a diagnostics
failure, the Machine Control System (MCS) commands a retry. This error is
indicated if the MICROCONTROLLER still indicates a diagnostics failure after 3
attempts. The error clears only when power is cycled.
System Impact
User Action
FE Action
None
RF Tag: Internal MCS failed to communicate with ELEC DOWN 0-Fatal

Communications Failure RF Tag micro after multiple
attempts
Description
This error occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response to 5
System Impact
User Action
FE Action
None
5-68 2G0947 - 14MAY09

Diagnostics
None MCS failed to communicate with RF Tag micro NORMAL 3-Notify
Description
This notification occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response. (Note:
Error 25-931 is generated when this problem is detected on the fifth successive
failed communication attempt.)
System Impact
User Action
None
FE Action
Film Jam in Area 2 Film Jam Entering Exposure Transport: SOP FILM JAM 1-Alert
sensor (S8) failed to detect film leading
edge.
Description
This error occurs if the leading edge is not detected at the START OF PAGE
(SOP) SENSOR (S8) in a timely manner. This error commonly occurs in
conjunction with 2x-126. If it occurs alone, it is most likely an electronics issue.
The error is cleared when either FILM TRAY is removed and reinserted or when
the TOP COVER is opened and then closed.
System Impact
User Action
1. If this error occurred at the same time as 21-126 or 23-126, follow the
instructions for 21-126 or 23-126.
2. If this error occurred alone, open and close the TOP COVER to clear the
error.
FE Action
Clear the jam (see “Film Jam - Error Code 26-325”).
2G0947 - 14MAY09 5-69

Diagnostics
Film Jam in Area 2 or 3 Film Jam Exiting Exposure FILM JAM 1-Alert
Transport: SOP sensor (S8)
failed to detect film trailing edge.
Description
This error occurs if the trailing edge is not detected at the START OF PAGE
(SOP) SENSOR (S8) after the film has entered the EXPOSURE TRANSPORT
area. The error is cleared when the TOP COVER is opened then closed. When
this error occurs, the PROCESSOR stops rotating and the HEATER is turned
off. All films in the printer will be marked bad and reprinted automatically.
System Impact
User Action
1. Open the Imager TOP COVER.
2. Unlatch and open the PROCESSOR COVER.
3. Carefully remove any films found in the PROCESSOR.
4. Close and latch the PROCESSOR COVER.
5. Close the TOP COVER. If film was not previously removed, the
misplaced films will emerge from the Imager within 2 minutes.
FE Action
Clear the jam (see “Film Jam - Error Codes 26-326 or 26-543”).
5-70 2G0947 - 14MAY09

Diagnostics
Film Jam in Area 3 Film Jam Prior to Densitometer: Film at FILM JAM 1-Alert
Densitometer sensor (S11) failed to detect
film leading edge.
Description
This error occurs if the leading edge is not detected at the FILM AT
DENSITOMETER SENSOR (S11) after the film leaves the exposure area. The
error is cleared when the TOP COVER is opened then closed. When this error
occurs, the PROCESSOR stops rotating and the HEATER is turned off. All films
in the printer will be marked bad and reprinted automatically.
System Impact
jobs but new films will not be initiated. All other films will be reprinted.
User Action
1. Open the Imager TOP COVER and remove any films in Area 3.
2. If no films were found, unlatch and open the PROCESSOR COVER.
3. Carefully remove any films found in the PROCESSOR.
4. Close and latch the PROCESSOR COVER.
5. Close the TOP COVER. If film was not previously removed, the
misplaced films will emerge from the Imager within 2 minutes.
FE Action
1. Clear the jam (see “Film Jam - Error Codes 26-326 or 26-543”).
2. If the above action does not correct the problem, or if the problem recurs,
it could be caused by a burr or a buildup of film residue on the COOLING
PLATE. To check and correct for this:
a. Push the leading edge of a film over the COOLING PLATE.
b. If the film sticks in any way, clean the COOLING PLATE with an
ALCOHOL WIPE.
c. If necessary, replace the COOLING PLATE.
2G0947 - 14MAY09 5-71

Diagnostics
Film Jam in Area 3 Film Jam at Densitometer: Film FILM JAM 1-Alert
at Densitometer sensor (S11)
failed to detect film trailing edge.
Description
This error occurs if the trailing edge is not detected at the FILM AT
DENSITOMETER SENSOR (S11) as the film exits the DENSITOMETER. The
error is cleared when the TOP COVER is opened then closed. When this error
occurs, the PROCESSOR stops rotating and the HEATER is turned off. All films
in the printer will be marked bad and reprinted automatically.
System Impact
jobs but new films will not be initiated. All other films will be reprinted.
User Action
1. Remove any films jammed in the Imager film exit (Area 3).
2. Open the TOP COVER and remove any films in Area 2.
FE Action
Clear the jam (see “Film Jam - Error Code 26-544”).
Film Transport: Internal MCS failed to communicate with ELEC DOWN 0-Fatal
Communications Failure Film Path Microcontroller after
multiple attempts.
Description
communicate with the MICROCONTROLLER but receives no response to 5
System Impact
User Action
FE Action
None
5-72 2G0947 - 14MAY09

Diagnostics
None MCS failed to communicate with NORMAL 3-Notify

Film Path Microcontroller.
Description
communicate with the MICROCONTROLLER but receives no response. (Note:
System Impact
User Action
None
FE Action
None
Film Transport: Internal Film Path Microcontroller failed ELEC DOWN 0-Fatal
Communications Failure to communicate with an SMD
Microcontroller after multiple
attempts.
Description
This error occurs when the FILM PATH MICROCONTROLLER tries to
communicate with one of the STEP MOTOR DRIVER (SMD)
MICROCONTROLLERS but receives no response to 5 attempts. The error
clears only when power is cycled.
System Impact
User Action
FE Action
None
2G0947 - 14MAY09 5-73

Diagnostics
None Film Path Microcontroller failed NORMAL 3-Notify

to communicate with an SMD
Microcontroller.
Description
This notification occurs when the FILM PATH MICROCONTROLLER tries to
communicate with one of the STEP MOTOR DRIVER (SMD)
MICROCONTROLLERS, but receives no response. (Note: Error 26-933 is
generated when this problem is detected on the fifth successive failed
communication attempt.)
System Impact
User Action
None
FE Action
None
Optics: Internal Hardware Polygon fails to rotate at desired ELEC DOWN 0-Fatal
Failure speed.
Description
This error occurs when the polygon speed measured by the OPTICS MODULE
MICROCONTROLLER is out of range. The error clears only when power is
cycled.
System Impact
User Action
FE Action
None
5-74 2G0947 - 14MAY09

Diagnostics
Optics: Calibration Failed Optics Calibration Failed. Power ELEC DOWN 0-Fatal
Monitor Offset outside valid
range.
Description
This error occurs when the power monitor offset measured by the optics
calibration and diagnostics is outside the predefined valid range. The error
clears when a calibration is requested or power is cycled.
System Impact
User Action
FE Action
None
Optics: Calibration Failed Optics calibration failed to ELEC DOWN 0-Fatal

Adjust Laser Dynamic Range
within limits.
Description
This error occurs when the laser dynamic range measured by the optics
calibration and diagnostics is outside the predefined valid range after 5
successive adjustment attempts. The error clears when a calibration is
requested or power is cycled.
System Impact
User Action
FE Action
None
2G0947 - 14MAY09 5-75

Diagnostics
Optics: Calibration Failed Optics calibration detected ELEC DOWN 0-Fatal

Optics Maximum Power outside
valid range.
Description
This error occurs when the maximum laser power measured by the optics
calibration and diagnostics is outside the predefined valid range. The error
clears when a calibration is requested or power is cycled.
System Impact
User Action
FE Action
None
None Optics calibration detected laser NORMAL 3-Notify

dynamic range approaching
predefined limits.
Description
This notification occurs when the laser dynamic range has been adjusted and its
value is within 10% of the xxxxx or lower limit of the adjustment range.
System Impact
User Action
None
FE Action
5-76 2G0947 - 14MAY09

Diagnostics
None Optics calibration detected NORMAL 3-Notify

Optics Maximum Power
approaching limit.
Description
This notification occurs when the maximum LASER power measured by the
optics calibration and diagnostics is approaching the predefined valid limit.
System Impact
User Action
None
FE Action
Optics: Internal Hardware Optics calibration laser power ELEC DOWN 0-Fatal
Failure gain adjustment failed.
Description
The laser power gain is measured using a voltage on the LASER DRIVER. This
error occurs when the LASER DRIVER voltage cannot be adjusted to within
limits by the optics calibration after 20 successive attempts.
System Impact
User Action
FE Action
None
2G0947 - 14MAY09 5-77

Diagnostics
None Spinner jitter correction outside NORMAL 3-Notify

valid range (correction
disabled).
Description
The system measures the end of scan jitter caused by variations in the
POLYGON. The system uses these measurements to correct for variations and
improve end of scan jitter. This error will occur if these measurements are
outside of a range of values. If this error occurs, jitter correction is disabled. The
diagnostic disables correction by setting all facet corrections to a predefined
value. These measurements fine tune the jitter seen at the end of scan and
typically the presence or absence of jitter correction is difficult to observe.
System Impact
User Action
None
FE Action
None
Optics: Internal Hardware Optics hardware failed to report ELEC DOWN 0-Fatal
Failure start of page although Start of
Page sensor (S8) detected film.
Description
This error occurs if the optics hardware does not report the start of page
condition even though the START OF PAGE (SOP) SENSOR (S8) did indicate
the leading edge of the film has been detected. The image is likely blank, but the
film is not jammed and can likely be transported out of the Imager successfully.
The error clears only when power is cycled.
System Impact
User Action
FE Action
None
5-78 2G0947 - 14MAY09

Diagnostics
Optics: Internal Hardware Image Exposure time out failure ELEC DOWN 0-Fatal
Failure -- multiple successive timeouts.
Description
This error occurs when the image exposure does not complete in the required
time for 3 successive films. The error is cleared when the Imager power is
cycled.
System Impact
User Action
FE Action
None
None Image Exposure timed out, job NORMAL 3-Notify

will be reprinted.
Description
This notification occurs when the image exposure does not complete in the
required time. The faulty image will be printed. The job will be failed, temporarily
placed in the undelivered queue, and rescheduled for delivery. If this problem is
detected on 3 successive films, error 27-650 is declared.
System Impact
User Action
None
FE Action
2G0947 - 14MAY09 5-79

Diagnostics
Optics: Internal MCS failed to communicate with ELEC DOWN 0-Fatal

Communications Failure Optics (BPM) module after
multiple attempts.
Description
communicate with the MICROCONTROLLER, but receives no response to 5
System Impact
User Action
FE Action
None

Optics (BPM).
Description
communicate with the MICROCONTROLLER, but receives no response. (Note:
System Impact
User Action
None
FE Action
5-80 2G0947 - 14MAY09

Diagnostics
Processor: Internal Processor microcontroller failed ELEC DOWN 0-Fatal

Communications Failure to read/write to NVRAM.
Description
This error occurs when the MICROCONTROLLER reports that it has detected
an error while attempting to read or write from its NVRAM. The error clears only
when power is cycled.
System Impact
User Action
FE Action
None
Processor: Internal Invalid Processor parameters PROC DOWN 0-Fatal

Communications Failure read from NVRAM.
Description
This error occurs during initialization when the set point or offset parameters
read from NVRAM are outside their allowable values. This error is caused by
loading incorrect parameters into NVRAM or by an NVRAM error. The error
clears only when power is cycled.
System Impact
User Action
FE Action
None
2G0947 - 14MAY09 5-81

Diagnostics
Processor: Internal Hardware Processor calculates PROC DOWN 0-Fatal

Failure temperature near zero. Probably
short in RTD circuit.
Description
This error occurs when the temperature calculated by the PROCESSOR
MICROPROCESSOR is nearly zero. The temperature is calculated from the
voltage measured by the RTD. The most likely cause is a short in the RTD
circuit. The error clears only when power is cycled.
System Impact
User Action
FE Action
None
Processor Warm-up Failure Processor failed to warm up in PROC DOWN 0-Fatal

the specified time.
Description
This error occurs if the PROCESSOR RTD indicates a temperature lower than
the set point temperature when the allotted warm-up time has elapsed. The
allotted time is based on the initial PROCESSOR temperature. The error clears
only when power is cycled.
System Impact
User Action
FE Action
None
5-82 2G0947 - 14MAY09

Diagnostics
Processor: Internal Hardware Processor calculates PROC DOWN 0-Fatal

Failure temperature reflecting the
maximum sensor reading.
Probably open in RTD circuit.
Description
This error occurs when the temperature calculated by the PROCESSOR
MICROPROCESSOR is near its maximum value. The temperature is calculated
from the voltage measured by the RTD. The most likely cause is an open in the
RTD circuit. The error clears only when power is cycled.
System Impact
User Action
FE Action
None
2G0947 - 14MAY09 5-83

Diagnostics
Processor Heater Failure Processor failed to warm up PROC DOWN 0-Fatal

when heater turned on.
Description
This error occurs if the PROCESSOR RTD indicates that the temperature is not
rising at the expected rate. This error shuts down the PROCESSOR DRUM
HEATER. The error clears only when power is cycled.
System Impact
User Action
FE Action
None
Processor Over Temperature Processor Over Temperature. PROC DOWN 0-Fatal
Description
This error occurs if the PROCESSOR RTD indicates that the temperature is
higher than the limit. This error shuts down the PROCESSOR DRUM HEATER.
System Impact
User Action
FE Action
None
5-84 2G0947 - 14MAY09

Diagnostics
Processor: Internal MCS failed to communicate with ELEC DOWN 0-Fatal

Communications Failure the processor module after
multiple attempts.
Description
System Impact
User Action
FE Action
None

Processor.
Description
System Impact
User Action
None
FE Action
2G0947 - 14MAY09 5-85

Diagnostics
Densitometer: Internal Densitometer microcontroller ELEC DOWN 0-Fatal

Communications Failure failed to read/write to NVRAM.
Description
This error occurs when the MICROCONTROLLER reports that it has detected
an error while attempting to read or write from its NVRAM. The error clears only
System Impact
User Action
FE Action
None
Densitometer: Internal Densitometer offset reading out ELEC DOWN 0-Fatal

Diagnostic Failure of range with light source off.
Description
During a calibration print and during DENSITOMETER diagnostics, a reading
from the DENSITY SENSOR (S10) is taken with the light source turned off. The
error is indicated if the MICROCONTROLLER reports the reading out of range.
System Impact
User Action
FE Action
None
5-86 2G0947 - 14MAY09

Diagnostics
Densitometer: Internal Densitometer reference reading ELEC DOWN 0-Fatal

Diagnostic Failure out of range with light source on.
Description
from the DENSITY SENSOR (S10) is taken with the light source turned on. This
error occurs when the reading is out of range. (Note: Notification 29-945 is
generated when this reading is nearing the range limit.) The error clears only
System Impact
User Action
FE Action
None
Densitometer: Internal Densitometer fiducial sensor ELEC DOWN 0-Fatal

Diagnostic Failure offset reading out of range with
light source off.
Description
from the FIDUCIAL SENSOR (S11) is taken with the light source turned off. The
error is indicated if the MICROCONTROLLER reports the reading out of range.
System Impact
User Action
FE Action
None
2G0947 - 14MAY09 5-87

Diagnostics
Densitometer: Internal Densitometer fiducial sensor ELEC DOWN 0-Fatal

Diagnostic Failure reference reading out of range
with light source on.
Description
from the FIDUCIAL SENSOR (S11) is taken with the light source turned on. This
error occurs when the reading is out of range. (Note: Notification 29-947 is
generated when this reading is nearing the range limit.) The error clears only
System Impact
User Action
FE Action
None
Densitometer: Internal MCS failed to communicate with ELEC DOWN 0-Fatal

Communications Failure Densitometer after multiple
attempts.
Description
System Impact
User Action
FE Action
None
5-88 2G0947 - 14MAY09

Diagnostics

Densitometer.
Description
System Impact
User Action
None
FE Action
None Densitometer reference reading NORMAL 3-Notify

outside of optimal range with
light source on.
Description
from the DENSITY SENSOR (S10) is taken with the light source turned on. This
notification occurs when the reading is outside of the optimal range, or
approaching the range limit. (Note: Error 29-925 is generated when this reading
is over the range limit.)
System Impact
User Action
None
FE Action
2G0947 - 14MAY09 5-89

Diagnostics
None Densitometer fiducial sensor NORMAL 3-Notify

reference reading outside of
optimal range with light source
on.
Description
from the FIDUCIAL SENSOR (S11) is taken with the light source turned on. This
notification occurs when the reading is outside of the optimal range, or
approaching the range limit. (Note: Error 29-927 is generated when this reading
is over the range limit.)
System Impact
User Action
None
FE Action
LOCAL PANEL: Internal MCS failed to communicate with ELEC DOWN 0-Fatal
Communications Failure LOCAL PANEL after multiple
attempts.
Description
System Impact
The LOCAL PANEL User Interface will not display correct data.
User Action
FE Action
None
5-90 2G0947 - 14MAY09

Diagnostics

LOCAL PANEL.
Description
System Impact
User Action
None
FE Action
None
LOCAL PANEL: No LOCAL PANEL not receiving NORMAL 2-Warning

Communications from MCS communications from MCS.
Description
This error occurs when the LOCAL PANEL does not receive communications
from the Machine Control System (MCS). The LOCAL PANEL waits for 50
seconds, then generates a fake button press in an attempt to provoke
communications from the MCS. After an additional 10 seconds, if the LOCAL
PANEL has not received MCS communications, this error is displayed on the
LOCAL PANEL User Interface. The error clears when the LOCAL PANEL
detects MCS communications.
System Impact
Unknown. If the MCS is down, the printer will not print films. If the problem is
limited to communications, the printer may be able to print films.
User Action
FE Action
None
2G0947 - 14MAY09 5-91

Diagnostics
Clearing Film Jams

CAUTION
Shutting off the power deletes all acquired unprinted images and
clears some error messages. If you do this, you will have to resend
the unprinted images to the Imager.
3
2
1
H221_0116HA
Jam Areas
5-92 2G0947 - 14MAY09

Diagnostics
FIlm Jam - Error Code 2x-116

2. Remove any misplaced films from Area 1. This area can be accessed
through the FILM TRAY slots.
Note: If the film is not accessible from the front of the Imager, continue with
Step 5.
TOP COVER
PROCESSOR COVER

H221_0022HA

2G0947 - 14MAY09 5-93

Diagnostics
PICKUP access areas
H221_0117GA
6. Remove any misplaced films seen in the PICKUP access areas.

7. If Area 1 did not contain misplaced films, take the FILM TRAYS to a dark
cover the TRAY with the FILM SAVER.
8. Install the LEFT PANEL.
5-94 2G0947 - 14MAY09

Diagnostics
Film Jam - Error Code 2x-126

2. Remove any misplaced films from Area 1. This area can be accessed
through the FILM TRAY slots.
3. If Area 1 did not contain misplaced films, take the FILM TRAYS to a dark
replace the FILM SAVER.
4. If misplaced films were not found in the TRAY, open and close the TOP
COVER. Wait 2 minutes for misplaced films to emerge from the Imager.
If misplaced films were never located and this error recurs on the next
film, continue with Step 5.
TOP COVER
PROCESSOR COVER

H221_0022HA

2G0947 - 14MAY09 5-95

Diagnostics
PICKUP access areas
H221_0117GA
8. Remove any misplaced films seen in the PICKUP access areas.

Film Jam - Error Code 26-325
IMPORTANT
If this error occurred at the same time as 2x-126, follow the instructions for
“Film Jam - Error Code 2x-126”.
1. If this error occurred alone, open and close the TOP COVER to clear the
error.
2. If this error repeats, shut down the Imager, then restart the Imager.
5-96 2G0947 - 14MAY09

Diagnostics
Film Jam - Error Codes 26-326 or 26-543
TOP COVER
PROCESSOR COVER

H221_0118HA

2. Remove any misplaced films.
CAUTION
Hot surface.
3. Undo the PROCESSOR COVER LATCHES.

4. Raise the PROCESSOR COVER.
5. Carefully remove any films found in the DRUM area.
6. Close and LATCH the PROCESSOR COVER.
If the film was not found in the DRUM area, continue with Step 8.
2G0947 - 14MAY09 5-97

Diagnostics
TOP COVER
PROCESSOR COVER

H221_0022HA

5-98 2G0947 - 14MAY09

Diagnostics
FILM ADVANCE KNOB
H221_0119GA
9. Use the FILM ADVANCE KNOB to move the film through the
PROCESSOR.
If film was not previously removed, the misplaced films will emerge from
the Imager within 2 minutes.
Film Jam - Error Code 26-544

1. Remove any films jammed in the Imager film exit.
2. Open the TOP COVER and remove any films in Area 2.
2G0947 - 14MAY09 5-99

Diagnostics
Functions of the Micro Board LEDs and Test Points

Film Path Microcontroller (FPM) Board
J1 J2 J3 J4 J5 J6 J7 J8
LED1 LED2 JP1 GND4 +12VTEST

JP2 J9
LED3
LED4
J10
LED5 LED6
LED7 LED8
GND3 LED9 LED10
LED13 LED11 LED12
LED16 LED14 LED15 J11
RESET LED19 LED17 LED18
LED22 LED20 LED21
GND1 +3.3V TEST LED23 LED24
S1 LED25
LED26 LED27
+5V TEST
S2
DEFAULTS
FPM
GND2 HAZARD+24V
+24VTEST
J12 J13 J21 J14 J16 J17 J18 J15 J19 J20
H221_0120HA
Table 5-7: FPM LEDs and Test Points
Item Description
LED1 RF Tag Read Write, Upper - Blinks rapidly during RF Tag Read or Write.
LED2 RF Tag Read Write, Lower - Blinks rapidly during RF Tag Read or Write.
LED3 RF Tag Happy - Blinks approximately once a second. When the Machine Control System
(MCS) is reflashing the RF Tag MICROPROCESSOR, this LED will be on constantly. If the
MCS is not reflashing the MICROCPROCESSOR and the LED is not blinking, the
MICROPROCESSOR is not functioning.
LED4 FPM MASTER MICROPROCESSOR Happy - Blinks approximately once a second during
normal operations. When the MCS is reflashing the FPM MASTER MICROPROCESSOR,
this LED will lock either ON or OFF for approximately 4 seconds. In some circumstances,
the FPM MASTER MICROPROCESSOR takes the responsibility of reflashing the STEP
MOTOR DRIVER (SMD) MICROPROCESSOR (U9 to U14). When this is taking place, the
FPM Happy LED will blink approximately 4 times a second. This process can take up to 3
minutes, during which time normal printer operation will be suspended. If no reflashing is
taking place and the LED is not blinking, the MICROPROCESSOR is not functioning.
LED5* LIFT_HOME UPPER - When lit, the upper FILM SUPPLY PICKUP BAR is at home (up).
5-100 2G0947 - 14MAY09

Diagnostics
Table 5-7: FPM LEDs and Test Points (Continued)
Item Description
LED6* LIFT_HOME LOWER - When lit, the lower FILM SUPPLY PICKUP BAR is at home (up).
LED7* FILM_SAVER UPPER - When lit, the upper FILM SAVER is not present.
LED8* FILM_SAVER LOWER - When lit, the lower FILM SAVER is not present.
LED9, LED10 FILM_OUT UPPER, FILM_OUT LOWER - not used, never lit.
LED11* FILM_CONTACT UPPER - When lit, the upper PICKUP is not touching film in the upper
FILM SUPPLY.
LED12* FILM_CONTACT LOWER - When lit, the lower PICKUP is not touching film in the lower
FILM SUPPLY.
LED13 LASER_ILOCK - When lit, this LED indicates LASER power is enabled. It does not mean
the LASER is energized. LASER power is enabled only when:
• The 3 INTERLOCK SWITCHES are closed and,
• The SERVICE SWITCH is in the Normal position.
LED14* FILM_SEP UPPER - When lit, there is no film separation (the SUCTION CUPS are not
lifting a sheet of film) from the upper FILM SUPPLY.
LED15* FILM_SEP LOWER - When lit, there is no film separation (the SUCTION CUPS are not
lifting a sheet of film) from the lower FILM SUPPLY.
LED16 DOOR_ILOCK - When lit, the 24 V motor drive voltage (Hazard 24 V) is enabled. This
voltage is enabled when:
• The 3 INTERLOCK SWITCHES are closed or,
• The SERVICE SWITCH is in the Service position.
LED17, LED18 TRAY_LOCK UPPER, TRAY_LOCK LOWER - not used, never lit.
LED19* FILM_PATH2 - not used, always lit.
LED20* NIPOC_LIMIT, UPPER - Indicates that the NIP ROLLER is moving from open to closed or
from closed to open.
LED21 NIPOC_LIMIT, LOWER - not used, never lit.
LED22 FILM_PATH3 - not used, never lit.
LED23* CASS_IN UPPER - When lit, there is no FILM TRAY in the upper FILM SUPPLY.
LED24* CASS_IN LOWER - When lit, there is no FILM TRAY in the lower FILM SUPPLY.
LED25 FILM_PATH4 - not used, never lit.
LED26, LED27 BAG UPPER, BAG LOWER - not used, never lit.
HAZARD +24V Test Point for Hazard 24 volts (MOTOR supply voltage). This voltage is enabled when:
• The 3 INTERLOCK SWITCHES are closed or,
• The SERVICE SWITCH is in the Service position.
+24V TEST Test Point for Digital 24 volts.
+V5 TEST Test Point for Digital 5 volts.
2G0947 - 14MAY09 5-101

Diagnostics
Table 5-7: FPM LEDs and Test Points (Continued)
Item Description
+V3_3 TEST Test Point for Digital 3.3 volts.
GND1, GND2, Test Points for Logic Ground.

GND3, GND4
JP2 (Jumper pins) Jumper across both pins overrides the MICROPROCESSOR SENSOR control and
enables all FILM SUPPLY SENSORS.
S1 RESET SWITCH - Pressing this SWITCH causes a Checksum and Memory test to run for
the software on the FPM.
S2 DEFAULTS SWITCH.
* Indicates FILM SUPPLY SENSOR LEDs - - - Each of these LEDs is controlled by one of the FILM
SUPPLY SENSORS. LED ON = Related SENSOR blocked.
5-102 2G0947 - 14MAY09

Diagnostics
Processor Control Board (PCB)
J1
D5 D2 D4 D6
S1
J3
NEUTRAL
+24VTEST
LINE
J6
J4
JP3 JP1 JP2
PCB
H221_0121BA
Table 5-8: PCB LEDs and Test Points
Item Description
D2 CONFIG LED - When lit, the AC line voltage is 88 - 140 V AC (the 2 DRUM HEATERS are
connected in parallel). When unlit, the voltage is 173 - 264 V AC (the 2 DRUM HEATERS are
connected in series).
D4 INTLK LED - When lit, the MICROCONTROLLER has enabled the line voltage to the DRUM
HEATER. This LED will be OFF briefly at times, but during normal operations is continuously lit.
D5 Happy LED - When the MICROCONTROLLER is functioning normally, this LED blinks slightly
faster than once a second. During MICROCONTROLLER reflash, the LED may freeze
momentarily. If the LED is steady ON or steady OFF, the MICROCONTROLLER is not
functioning.
D6 SSR LED - This LED pulses ON and OFF in 2 second cycles as the Solid State Relay (SSR)
switches HEATER power ON and OFF.
JP1 Test point for +3.3 V.
JP2 Test point for +2.5 V.
JP3 Test point for Ground.
+24VTEST Test Point for Hazard 24 V.
LINE, Test points for AC line voltage at the input of the PCB.
NEUTRAL
S1 RESET SWITCH - Pressing this SWITCH causes a Checksum and Memory test to run for the
software on the PCB.
2G0947 - 14MAY09 5-103

Diagnostics
Densitometer Control Board (DCB)
J2
(On bottom
Happy LED of Board)
J1
H221_0122BA
Happy LED - Normally blinks for a brief period after the Imager is energized or after the DRE sends a
Reset command to the DENSITOMETER. Blinking indicates the MICROPROCESSOR on the DCB is
operating normally. After start-up, this LED is shut OFF. If the MICROPROCESSOR detects a
checksum error during start-up, the LED will be ON continuously.
5-104 2G0947 - 14MAY09

Diagnostics
Motors and Sensors
Table 5-9: MOTORS and SENSORS
Description Home/Default Limit/Sensed Position

PICKUP MODULE
M3x - Pickup Drive Motor Home = UP Limit = Cassette bottom
M5x - Pickup Vacuum Valve Closed Open
S1x - Pickup Home Sensor Blocked = Pickup Home Unblocked = Pickup Not Home
S2x - Film Contact Sensor (also Blocked = Pickup not contacting film Unblocked = Pickup contacting film
used for Film Out detect)
S3x - Film Separated Sensor Blocked = Suction cups are not Unblocked = Suction Cups have
holding a sheet of film picked up a sheet from the film stack
FILM FEED TRANSPORT
M1 - Feed Roller Nip Open/Close
Motor
M2 - Feed Roller Nip Drive Motor OFF ON
M4 - Vacuum Pump OFF ON
M6x - Film Tray Unlock Motor Closed Open
S4 - Feed Roller Nip Position
Sensor
S5x - Film Tray Detect Sensor Blocked = Cassette not present Unblocked = Cassette present
S6x - Film Saver Detect Sensor Blocked = Film covered Unblocked = Film not covered
EXPOSURE TRANSPORT MODULE
M7 - Roller Drive Motor OFF ON
S8 - Start Of Page Sensor Unblocked = No film in NIP Blocked = Film in NIP
OPTICS MODULE
M10 - Polygon Spinner Motor Lock Signal Low = Spinner up to Lock Signal High = Spinner not up to
Speed Speed
S9 - Start of Scan Sensor 0 = Dark 1 = Light detected
PROCESSOR MODULE
M8 - Drum Drive Motor NA NA
(continuous)
M9 - Turnaround Roller Drive Off On
Motor
S10 - Density Sensor NA (Analog Sensor) NA (Analog Sensor)
S11 - Fiducial & Film Detect Unblocked = No Film at Sensor Blocked = Film at Densitometer
Sensor
2G0947 - 14MAY09 5-105

Diagnostics
Using the Logs

Types of Log
The SERVICE TOOL includes nine (9) logs.
• Application Log - This log records the events controlled and monitored
by all system software applications and subsystems.
• Audit Log - This log records who has been on the machine.
• DICOM Log - This is a log of Network (DICOM) Subsystem events
filtered from the Application Log. The Network Subsystem is part of
the MIM (DRE) application.
• Error History Log - This log records all error events.
• IIS (Internet Information Server) Log - This log records all attempts to
connect to the Web site Server.
• NT Event Log (Application) - This log records Windows Events for
software applications.
• NT Event Log (System) - This log records Windows Events for system
software.
• Print Delivery Log - This is a log of all Delivery and SDS Server
Subsystem events filtered from the Application log. The subsystems
are part of the MIM application.
Application Log
Using the Log The Application Log and the other subsystem logs which can be filtered from the
Application Log, are important troubleshooting resources. When an error occurs,
you can search the logs to help locate the problem by checking the sequence of
events leading up to the error. A troubleshooting sequence might be:
• Connecting your LAPTOP to the Imager and using KODAK Secure
Link Client Software to access the SERVICE TOOL.
• Searching the Error History to determine the number of times the error
has occurred.
• Opening the NT Event (System) Log to determine the time at which
the error occurred.
• Searching the Application Log (or a subsystem log) for data at the
time of the error.
• Viewing the data in the log before the error.
• If necessary, saving the log and sending it to Service Engineering or
the TSC.
1. To access the Application Log, select Logs>Application Log from the
Main Menu of the SERVICE TOOL. A blank log screen with a Log
Retrieval window will display.
5-106 2G0947 - 14MAY09

Diagnostics
2. Use the Log Retrieval window to locate the log data you want to view:
• If you have the approximate time when the event you want to view
occurred, select "View Log With Time Range" and enter a Start and
End Time.
• If you want to view the log of an event when the event is occurring,
select View Active Log.
3. Click [OK]. The retrieved log will display.
4. Click [Options] to display a screen of the columns of the log. You can use
this screen to decrease the width of the log.
5. To decrease the log to a usable width, uncheck the columns in the
Display field that are of no use. The items checked above are the most
used for troubleshooting in the field. (The other items are for Software
Engineering use.)
Note: You can also decrease or increase the column width in the log by
selecting the lines between the columns and moving the column left or
right.
6. Click [OK].
2G0947 - 14MAY09 5-107

Diagnostics
Log Keying Functions
1. Start - Click [Start] at any time to display parameters for retrieving a new
log. The Log Retrieval screen will display.
• If you have the approximate time at which an error occurred, select
"View Log With Time Range", and enter a Start Time and End Time,
which will include the time of the event you want to review. Then click
[OK].
• If you want to view the log during the time an event occurs:
– select "View Active Log"
– click [OK]
2. Stop - Click [Stop] at any time during the time a log is loading to stop the
loading process.
3. Load - Click [Load]
4. Save - Click [Save] to save a log to a folder on your LAPTOP.
• Use the cursor to select the area of the log you want to save.
• Select the folder on the LAPTOP, for example Log Files.
• Enter a File name and click [Save].
5. ? - Click the question mark to display a help screen.
6. Options - Click [Options] to display a screen of the log columns you want
to display.
• Select the name of each column you want to display in the log. The
columns selected above are of the most use for your purposes.
• Click [OK] to display the log.
7. Find - Click [Find] to search for an area in the log that you can identify by
words or numbers, for example, an error code.
• Enter the combination of words and numbers you want to locate in the
Find what window.
• Click [Find] to search the log.
8. Find Next - Click [Find Next] to locate the next entry from the Find
operation.
Note: Your LAPTOP must have LOCAL LOG VIEWER SOFTWARE to view
the logs.
9. Display Filter - Click [Display Filter] to display a screen that will allow you
to filter the log to decrease the quantity of log data for analytical use.
5-108 2G0947 - 14MAY09

Diagnostics
Using Advanced Filtering This section explains the use of the filtering function. For example, modalities
are not able to select the Imager because the current number of “scp
associations” has reached and remains at the limit (12). You can use the filtering
function to search for key words and numbers in the log to locate the information
to solve the problem. See the following example search:
1. Access the Application Log and use the Log Retrieval window to select
the time within which the Imager problem occurred.
2. Click [OK] to capture the log data.
3. Select "Display Filter".
4. Under the Basic tab, select:
• "Enable Basic Filter"
• "Test contains"
5. Type the words and numbers that you want to search on. In this example,
"scp assoc" was selected to appear in the events in the log you want to
view.
6. Click [OK] to search the log for the selected test.
7. Note that the search retrieved only log items that include the words "scp
assoc". Also note that the log includes 1,688 records. To decrease the
data, do additional filtering.
8. Click [Display Filter].
9. Select the "Advanced" tab.
10. Select "Enable Advanced filter" and fill in the first Field (see above). This
adds the word up to the original search words "scp assoc".
11. Click [OK] to retrieve all the "scp associations" that were up (running)
during the time that was selected.
12. Note that this search retrieved only 9 records, indicating that 9
associations were up during the time selected.
13. Do another advanced search for scp associations that went down during
the selected time.
14. Note in the retrieved data that only 5 associations are indicated down.
15. A comparison of the up and down logs indicate that the leonardo modality
continued to add associations without closing down associations until the
limit of 12 associations was reached. This prevented new associations
from occurring.
Contents of the Log Each line of the log documents an event. Each event has 16 columns of
information. Only 4 or 5 of these columns are of use to the FE. (These are in
boldface in the list below.) The other data is for use by software engineering. To
decrease the size of the log, these columns should be removed from the viewed
log by the Options function described in the preceding section. The columns,
from left to right, include:
1. Event Type - This column provides the same information in the Level
column. It describes the level provided for the event. The levels from
highest to lowest are: TRACE (Level 6), DEBUG (5), DIAG (4), INFO (3),
WARNING (2), ERROR (1), and FATAL ERROR (0).
2. Time - Provides the time of the event, down to 1/100th of a second. The
time is of use for locating events in the log.
3. Code - Code for an event. Normally an error code.
4. Text - This column describes the event.
5. App - The software application in which the event occurred.
2G0947 - 14MAY09 5-109

Diagnostics
6. Subsystem - The software subsystem within the application.

7. Module - The software module within the subsystem.
8. File - The file within the software module.
9. Line - Line number of the file.
10. Level - The level used to describe the event.
11. Version - The version of the subsystem.
Log Levels The level recorded in the logs for each subsystem can be changed, if necessary,
for troubleshooting purposes. To change a log level:
1. From the SERVICE TOOL menu, select:
Configuration>System>Log Level
2. Click [Modify].
3. From the drop-down menu for the subsystem, select the Log Level you
want and click [Save].
Note: The log levels, from lowest to highest are:
• 0 - Fatal Error: Record only fatal errors.
• 1 - Error: Record all errors.
• 2 - Warning: Record warnings and all errors.
• 3 - Information: Record key events.
• 4 - Diagnostic: Provide a level of information for field troubleshooting.
• 5 - Debug: Provide a level of information for software debugging.
• 6 - Trace:
IMPORTANT
Levels higher than the recommended defaults can slow down the system. If
you change a level to help diagnose a problem, return the level to the default
value after completing troubleshooting.
5-110 2G0947 - 14MAY09

Section 6: Illustrated Parts List
Main Assembly
Figure 6-1: Main Assembly - Panels
3 10
2
4
9 7
8
H221_5008DA
2G0947 - 14MAY09 6-1

Illustrated Parts List
Table 6-1: Main Assembly - Panels Parts List
Item Part No. Description Qty Notes
1A; SP8F3810; 5800 IMAGER COVER ASSY - front; 1; See Figure 6-29;
1B SP2G3708 5850 IMAGER COVER ASSY - front 1 See Figure 6-29.
2 SP8F3812 PANEL ASSY - left 1
3 SP8F4549 COVER ASSY - top 1
4 SP8F4551 COVER - rear 1 If you order this

Item you must
also order Item 5.
5 SP2G2884 LABEL - agency symbols 1
6 SP5F8099 SCREW - TORX, M4 0.7x8 10
7A; SP8F3811; 5800 IMAGER PANEL ASSY - right; 1

7B SP2G3816 5850 IMAGER PANEL ASSY - right 1
8 SP5F8105 SCREW - TORX, M5 0.8x16 4
9 SP6H9575 BUMPER - foot 4
10 SP5F8104 SCREW - TORX, M5 0.8x8 2
6-2 2G0947 - 14MAY09

Figure 6-2: Main Assembly - Top Left View
9 10
11
12
13
14
8
15
7 16
17
18
6
19
20
2 1
H221_5009DA
2G0947 - 14MAY09 6-3

Table 6-2: Main Assembly - Top Left View Parts List
1 SP8F3917 PLENUM ASSY - outlet 1 Includes Item 7.
2A; SP8F3923; 5800 IMAGER FILM FEED ASSY - film transport; 1 See Figures 6-5,
2B SP2G2322 5850 IMAGER FILM FEED ASSY - film transport 1 6-6, 6-7, and
6-8.
3 SP2G0364 HARNESS - film path microcontroller, pickup and 1
intermediate
4 SP8F4556 DUCT - fan, exit 1
5 SP5F4586 E-RING - 6-8 mm 1
6 SP78-8094-5562-5 HANDLE - rollback 1
7 SP8F3916 FAN BLOWER ASSY - processor 1
8 SP2G0385 DEFLECTOR - light, left side 1
9 SP8F4349 PROCESSOR ASSY 1 See Figure 6-21.
10 SP8G2598 SCREW - TORX, M5 0.8x10 2
11 SP2G2596 WASHER - flat 1
12 SP2G0259 SHIELD - light cover 1
13 SP6E6626 BUMPER - round, rubber 2
14 SP8F3637 PLENUM ASSY - inlet 1
15 SP5F8098 SCREW - TORX, M4 0.7x5 8
16 SP6H7793 LANYARD 2
17 SP5F8101 SCREW - TORX, M4 0.7x25 3
18 SP12-7997-9291-1 CATCH - magnetic, body, snap in 3
19 SP7E8513 SWITCH - service 1
20 SP5F8100 SCREW - TORX, M4 0.7x16 10
6-4 2G0947 - 14MAY09

Figure 6-3: Main Assembly - Top Right View
6
5
7
9
2
10
12
13 11
1
14
H221_5010DA
2G0947 - 14MAY09 6-5

Table 6-3: Main Assembly - Top Right View Parts List
1 SP5F8095 SCREW - TORX, M3 0.5x5 13
2 SP2G0144 SHIELD - light 1
3 SP2G0777 WASHER - shipping 3
4 SP2G0439 PIN - overtravel, front 1
5 SP5F9433 SCREW - set, M4 0.7x25 1
6 SP8F4637 PIN - overtravel, imaging, back 2
7A; SP2G2170; 5800 IMAGER KIT, IMAGING ASSY; 1; See Figure 6-20;
7B SP2G5491 5850 IMAGER KIT, IMAGING ASSY 1 See Figure 6-20.
8 SP2G0068 DAMPER - foam, isolation 3
9 SP5F9624 SPRING - compression 3
10A; SP2G1438; Earlier Version: CAP - spring, isolation; 3;

10B SP2G2760 Later Version: CAP - spring, isolation 3
11A; SP8F4275; Earlier Version: NUT - adjustment, isolation; 3;

11B SP8F2818 Later Version: NUT - adjustment, isolation 3
12 SP2G0892 BRACKET - interlock switch 1
13 SP26-1011-6202-7 SWITCH - interlock, top cover 1
14 SP2G0893 COVER - interlock switch 1
6-6 2G0947 - 14MAY09

Figure 6-4: Main Assembly - Right Side View
1
2
7 6
9 8
10
11
12
15 13
14
17
16
H221_5011DA
2G0947 - 14MAY09 6-7

Table 6-4: Main Assembly - Right Side View Parts List
1 SP26-1004-3199-3 CIRCUIT BREAKER 2
2 SP5F8411 SCREW - TORX, flat head, M3 0.5x10 2
3 SP3E1385 CONNECTOR - inlet 1
4 SP6F5983 CONNECTOR - network coupler 1
5 SP5E5849 SWITCH - rocker 1
6 SP8F4686 CABLE SET - AC 1
7 SP8F4711 CABLE - ethernet dicom 1
8 SP8F4735 CABLE - film path microcontroller to processor 1

control board
9 SP8F4071 CABLE - film path microcontroller to data path 1

board
10 SP8F4075 HARNESS - film path microcontroller, platen drive 1

motor
11 SP7F2423 BUSHING - snap 4
12 SP8F4715 CABLE - service switch 1
13 SP8F4712 CABLE - interlock, top cover 1
14 SP2G0430 HARNESS - densitometer and interlock, 1

intermediate
15 SP8F4717 CABLE - film path microcontroller to processor fan 1
16 SP8F4360 HINGE - male, slip joint, short 2
17A; SP8F4354; 5800 IMAGER ELECTRONICS BRACKET ASSY; 1; See Figures

17B SP2G3586 5850 IMAGER ELECTRONICS BRACKET ASSY 1 6-27 and 6-28.
6-8 2G0947 - 14MAY09

Film Feed Assembly

Figure 6-5: Film Feed Assembly - 1 of 3
15
16
14
13
12
11 10
2
9 1
3
4
8 7 6 5
H221_5000HA
2G0947 - 14MAY09 6-9

Table 6-5: Film Feed Assembly - Parts List (1 of 3)
1 SP2G0393 HARNESS - cassette 1
2 SP993968 MUFFLER - air 1
3 SP7H2394 FITTING - hose, swivel 1
4 SP2G0463 TUBING - vacuum pump 1
5 SP7E7753 CLAMP - loop, nylon 1
6 SP5F1875 NUT - keps 1
7 SP8F3863 VACUUM PUMP ASSY 1 M4
8 SP8F4782 TUBING - vacuum pump, T fitting 1
9 SP26-1001-7033-6 TIE WRAP 17
10 SP96-0000-4022-8 FITTING - T, tube to tube 1
11 SP5F4586 E-RING - 6-8 mm 3
12 SP7F2484 PULLEY - 16 groove, 3 mm 1
13 SP7E8486 BELT - timing, 120 tooth 1
14 SP8F4172 CAM - roller set 1
15 SP8E1025 SENSOR - optical, feed roller nip position 1 S4
16 SP5F8096 SCREW - TORX, M3 0.5x10 1 S4
6-10 2G0947 - 14MAY09

Figure 6-6: Film Feed Assembly - 2 of 3
11
2
10 9
8 7
3
6 5
H221_5001HA
2G0947 - 14MAY09 6-11

Table 6-6: Film Feed Assembly - Parts List (2 of 3)
1 SP8F3921 GUIDE ASSY - upper tray 1
2 SP2G0833 KIT, PICKUP ASSY - upper, 10 in. 1 See Figure 6-14.
3 SP2G1582 CAM - follower, roller set 2
4 SP5F0907 E-RING - 4-5 mm 2
5 SP8F4030 ROLLER SET ASSY 2 See Figure 6-13.
6A; SP2G0834; KIT, PICKUP ASSY - lower, 14 in.; 1; See Figure 6-16;
6B SP2G2870 KIT, PICKUP ASSY - 5850 Imager lower, universal 1 See Figure 6-17.
7 SP8F4321 PIN - alignment 2
8 SP7E9815 SCREW - set, nylon tip 2
9 SP2G0931 FAN ASSY - film separation, lower 1 Includes Item 10.
10 SP2G1048 FILTER - fan 1
11 SP8F3504 BAR - alignment 1
6-12 2G0947 - 14MAY09

Figure 6-7: Earlier Version Film Feed Assembly - 3 of 3
1
2
17
4
16 5
15
8
9
10
11
13
14 12
H221_5033DA
2G0947 - 14MAY09 6-13

Table 6-7: Earlier Version Film Feed Assembly - Parts List (3 of 3)
1 SP8F3170 MOTOR - feed roller nip open/close, drive 2 M1 and M2
2 SP5F8095 SCREW - TORX, M3 0.5x5 22
3 SP8F3926 GUIDE ASSY - lower tray 1
4 SP5F8098 SCREW - TORX, M4 0.7x5 9
5 SP2G1053 FAN - film separation, upper 1
6 SP7F2471 TENSIONER ASSY 1 Includes Items 7 through 14
7 SP7F2475 NUT 1
8 SP7F2472 BEARING - flange 1
9 SP7F2473 SPRING - torsion 1
10 SP7F2467 LINK ASSY 1
11 SP7F2474 IDLER - timing 1
12 SP5F7631 BEARING - ball 2
13 SP5F7961 WASHER - flat 1
14 SP5F8101 SCREW - TORX, M4 0.7x25 1
15 SP5F9625 BELT - feed roller nip drive, 170 tooth 1
16 SP8F4695 CABLE - RF tag, lower 1
17 SP8F4694 CABLE - RF tag, upper 1
6-14 2G0947 - 14MAY09

Figure 6-8: Later Version Film Feed Assembly - 3 of 3
5
8
4
6
H221_5002HA
Table 6-8: Later Version Film Feed Assembly - Parts List (3 of 3)
1 SP8F3170 MOTOR - feed roller nip open/close, drive 2 M1 and M2
2 SP5F8095 SCREW - TORX, M3 0.5x5 22
3 SP8F3926 GUIDE ASSY - lower tray 1
5 SP2G1277 FAN - film separation, upper 1
6A; SP5F9625; BELT - feed roller nip drive, 170 tooth; 1; S/N 580000499 and before;
6B SP5F7798 BELT - feed roller nip drive, 160 tooth 1 S/N 580000500 and after
7 SP8F4695 CABLE - RF tag, lower 1
8 SP8F4694 CABLE - RF tag, upper 1
2G0947 - 14MAY09 6-15

Film Transport Assembly

Figure 6-9: Earlier Version Film Transport Assembly - Front View
11
10
8
4
6 5
7
H221_5034HA
6-16 2G0947 - 14MAY09

Table 6-9: Earlier Version Film Transport Assembly - Front View Parts List
1 SP77-8007-4484-7 BUSHING - snap 2
2 SP2G0291 PIN - roller 2
3 SP8F4647 ROLLER - mounting 2
4 SP8F4917 BRACKET - roller, cassette receptacle 2
5 SP5F0939 E-RING - 5-7 mm 4
6 SP5F9644 SPRING - compression 2
7 SP2G0311 CAM ASSY - cassette registration, lower 1 M6L
9 SP2G0845 SENSOR - optical, film tray detect, film covered detect 4 S5x, S6x
10 SP5F8096 SCREW - TORX, M3 0.5x10 4
11 SP2G1070 CAM ASSY - cassette registration, upper 1 M6U
2G0947 - 14MAY09 6-17

Figure 6-10: Later Version Film Transport Assembly - Front View
6
5
H221_5003HA 2
Table 6-10: Later Version Film Transport Assembly - Front View Parts List
1 SP77-8007-4484-7 BUSHING - snap 2
2 SP2G0311 CAM ASSY - cassette registration, lower 1 M6L
4 SP2G0845 SENSOR - optical, film tray detect, film covered detect 4 S5x, S6x
5 SP5F8096 SCREW - TORX, M3 0.5x10 4
6 SP2G1070 CAM ASSY - cassette registration, upper 1 M6U
6-18 2G0947 - 14MAY09

Figure 6-11: Earlier Version Film Transport Assembly - Back View
8
H221_5005DA
2G0947 - 14MAY09 6-19

Table 6-11: Earlier Version Film Transport Assembly - Back View Parts List
1 SP2G0304 SCREW - skew adjustment 2
2 SP7H2893 WASHER - spring, 1 wave 2
3 SP5F0907 E-RING, 4-5 mm 2
4 SP2G0626 PIN - adjustment 2
6 SP8F4239 RF ANTENNA BOARD ASSY 2
7 SP2G0288 GUARD - light, lower tray 1
8 SP2G0289 GUARD - light, upper tray 1
6-20 2G0947 - 14MAY09

Figure 6-12: Later Version Film Transport Assembly - Back View
H221_5004DA
Table 6-12: Later Version Film Transport Assembly - Back View Parts List
2 SP8F4239 RF ANTENNA BOARD ASSY 2
3 SP2G0288 GUARD - light, lower tray 1
4 SP2G0289 GUARD - light, upper tray 1
2G0947 - 14MAY09 6-21

Film Transport Roller Set Assembly

Figure 6-13: Film Transport Roller Set Assembly - Overview
11 12 13
10
1
2
6 5 4 3
H221_5017HA
Table 6-13: Film Transport Roller Set Assembly - Overview Parts List
1 SP2G0649 BRACKET - roller set 1
2 SP8F3028 SPRING - torsion, left 1
3 SP5F4586 E-RING - 6-8 mm 2
4 SP7F2484 PULLEY - 16 groove, 3 mm 1
5 SP7H2170 BEARING - sleeve 2
6 SP5F0907 E-RING - 4-5 mm 1
7 SP2G0607 ROLLER - idler 1
8 SP8F4029 ROLLER - drive 1
10 SP5F0939 E-RING - 5-7 mm 2
11 SP2G0258 MOUNT - roller set bracket 2
12 SP8F3027 SPRING - torsion, right 1
13 SP8F3965 SHAFT - roller set 1
6-22 2G0947 - 14MAY09

Pickup Assembly - Upper (10 in.)

Figure 6-14: Pickup Assembly - Upper (10 in.) - Overview
13 14
12 15
11
9 10
16
8
17
18
19
5
20
6
21
4
22
3 23
2 1
H221_5018DA
2G0947 - 14MAY09 6-23

Table 6-14: Pickup Assembly - Upper (10 in.) Parts List
1 SP8E1025 SENSOR - optical, pickup home 1 S1U
2 SP5F8095 SCREW - TORX, M3 0.5x5 10
3 SP5F0934 WASHER - flat 2
4 SP8F4136 MOTOR - drive 1 M3U
5 SP26-1001-7033-6 TIE WRAP 8
6 SP8F4783 TUBING - vacuum pump 1
7 SP8F4078 HARNESS - upper pickup 1
8 SP6H7727 VALVE - solenoid 1 M5U
10 SP7H2009 GASKET - washer 2
11 SP8F3616 BAR - short, idler linkage 1
12 SP2G1865 DRIVE LINK ASSY 1
13A; SP8F4759; Earlier Version: TUBING - vacuum; 1;

13B SP2G4357 Later Version: TUBING - vacuum 1
14 SP5F4586 E-RING - 6-8 mm 5
15 SP2G0073 LINK - drive idler 1
16A; SP8F3957; Earlier Version: VACUUM BAR ASSY - 10 in., 1; See Figure 6-15;
aluminum;
16B SP2G2648 Later Version: VACUUM BAR ASSY - 10 in., 1 See Figure 6-15.
sheet metal
17 SP8F4103 GEAR - large 1
18 SP8F4119 GEAR - small 1
20 SP8F3615 LINK - short, idler 2
21 SP96-0000-1185-6 BEARING - sleeve 4
22 SP5F8096 SCREW - TORX, M3 0.5x10 1
23 SP77-8007-4484-7 BUSHING - snap 1
6-24 2G0947 - 14MAY09

Pickup Vacuum Bar Assembly - Upper (10 in.)

Figure 6-15: Pickup Vacuum Bar Assembly - Upper (10 in.)
See Note below
4
2
3
H221_5036HA 1
Table 6-15: Pickup Vacuum Bar Assembly - Upper (10 in.) Parts List
1 SP2G1850 CUP - round 3
2 SP8F4903 SCREW - cup 3
3 SP2G0845 SENSOR - optical, film contact, film separated 1 S2U
4 SP5F8096 SCREW - TORX, M3 0.5x10 1
Note: The sensor S3U was installed on a limited number of early machines.
No production software ever monitored this sensor.
2G0947 - 14MAY09 6-25

Pickup Assembly - Lower (14 in.)

Figure 6-16: Pickup Assembly - Lower (14 in.)
11
12
13
9 10
8
7
14
6
15
16
17
18
5
19
4
20
3
2 H221_5020HA
6-26 2G0947 - 14MAY09

Table 6-16: Pickup Assembly - Lower (14 in.) Parts List
1 SP8E1025 SENSOR - optical, pickup home 1 S1L
2 SP5F8095 SCREW - TORX, M3 0.5x5 10
3 SP8F4136 MOTOR - drive 1 M3L
4 SP26-1001-7033-6 TIE WRAP 8
5 SP8F4784 TUBING - vacuum pump 1
6 SP8F4077 HARNESS - lower pickup 1
7 SP6H7727 VALVE - solenoid 1 M5L
11 SP8F4759 TUBING - pump 1
12 SP5F4586 E-RING - 6-8 mm 5
14A; SP8F4175; Earlier Version: VACUUM BAR ASSY - 14 in., 1; See Figure 6-18;
aluminum;
14B SP2G2647 Later Version: VACUUM BAR ASSY - 14 in., 1 See Figure 6-18.
sheet metal
20 SP5F8096 SCREW - TORX, M3 0.5x10 1
2G0947 - 14MAY09 6-27

Pickup Assembly - 5850 Imager Lower (Universal)

Figure 6-17: Pickup Assembly - 5850 Imager Lower (Universal)
11
12
13
9 10
8
7
14
6
15
16
17
18
5
19
4
20
3
2 H221_5020HA
6-28 2G0947 - 14MAY09

Table 6-17: Pickup Assembly - 5850 Imager Lower (Universal) Parts List
1 SP8E1025 SENSOR - optical, pickup home 1 S1L
3 SP8F4136 MOTOR - drive 1 M3L
4 SP26-1001-7033-6 TIE WRAP 8
5 SP2G3056 TUBING - vacuum pump 1
6 SP2G3051 HARNESS - lower pickup 1
7 SP6H7727 VALVE - solenoid 1 M5L
11 SP2G2916 TUBING - valve 1
12 SP5F4586 E-RING - 6-8 mm 5
14 SP2G3253 VACUUM BAR ASSY - Universal, 6-cup 1 See Figure 6-19.
20 SP5F8096 SCREW - TORX, M3 0.5x10 1
2G0947 - 14MAY09 6-29

Pickup Vacuum Bar Assembly - Lower (14 in.)

Figure 6-18: Pickup Vacuum Bar Assembly - Lower (14 in.)
See Note below
4
3 2
1
H221_5037HA
Table 6-18: Pickup Vacuum Bar Assembly - Lower (14 in.) Parts List
2 SP2G2394 SCREW - cup 4
3 SP2G0845 SENSOR - optical, film contact 1 S2L
4 SP5F8096 SCREW - TORX, M3 0.5x10 1
Note: The sensor S3L was installed on a limited number of early machines.
No production software ever monitored this sensor.
6-30 2G0947 - 14MAY09

Pickup Vacuum Bar Assembly - 5850 Imager Lower (Universal) -

6 cup
Figure 6-19: Pickup Vacuum Bar Assembly - 5850 Imager Lower (Universal) - 6 cup
H221_5039HA
Table 6-19: Pickup Vacuum Bar Assembly - 5850 Imager Lower (Universal) 6 cup Parts List
2 SP2G2394 SCREW - cup 6
3 SP2G0845 SENSOR - optical, film contact 1 S2L
4 SP5F8096 SCREW - TORX, M3 0.5x10 1
2G0947 - 14MAY09 6-31

Imaging Assembly
Figure 6-20: Imaging Assembly - Overview
3 2
H221_5038HA
Table 6-20: Imaging Assembly - Overview Parts List
1 SP8E1025 SWITCH - optical 1 S8
2 SP5F8096 SCREW - TORX, M3 0.5x10 1
3 SP8F3353 DATAPATH ASSY 1
6-32 2G0947 - 14MAY09

Processor Assembly
Figure 6-21: Processor Assembly - Overview
3 1
20 10
21
11
16
12
17
14 9 6
13
15
8 7
19
18 H221_5023DA
2G0947 - 14MAY09 6-33

Table 6-21: Processor Assembly - Overview Parts List
1 SP8F3605 DUCT - coupling 3
2 SP8F3521 DUCT - extension tube 1
3 SP5F9238 SPRING 1
4 SP2G0832 KIT, DRUM ASSY 1
5 SP7E8216 BELT - drum drive, 228 tooth 1
6 SP5F4586 E-RING - 6-8 mm 2
7 SP5F2473 BELT - exit drive, 150 tooth 1
8 SP8F3187 PULLEY - 3 mm 1
9 SP8F3446 ROLLER - drive 1
10 SP7F2327 SPRING - idler roller 2
11 SP7F2326 RETAINER - bearing 2
13 SP8F3447 ROLLER - idler 1
14 SP8F3383 DUCT - rigid 1
15 SP5F8099 SCREW - TORX, M4 0.7x8 2
16 SP5F8096 SCREW - TORX, M3 0.5x10 1
17 SP8F3386 BOARD - processor 1
18 SP2G0836 KIT, DENSITOMETER ASSY 1
19 SP5F8098 SCREW - TORX, M4 0.7x5 4
20 SP8F4555 BELT - turnaround 3
21 ----- FRAME ASSY - processor 1 Not available.

See Figures 6-22 - 6-25.
6-34 2G0947 - 14MAY09

Processor Frame Assembly

Figure 6-22: Processor Frame Assembly - 1 of 4
7
8
9
10
11
12
13
2 1 H221_5024HA
2G0947 - 14MAY09 6-35

Table 6-22: Processor Frame Assembly (1 of 4) - Parts List
1 SP7F2484 PULLEY - 16 groove 1
2 SP8F3170 MOTOR - turnaround roller drive 1 M9
3 SP8F4702 RETAINER - switch 2
4 SP26-1011-6202-7 SWITCH - interlock, side panel 2
5 SP3B7328 BEARING - sleeve 3
6 SP5F8101 SCREW - TORX, M4 0.7x25 4
7 SP8F2719 HUB - drive 2
8 SP5F7058 E-RING - 9-12 mm 3
9 SP8F4693 WHEEL - drive, turnaround 1
10 SP8F4692 COVER - wheel, drive 1
11 SP8F2686 ROLLER - crowned 9
12 SP5F4586 E-RING - 6-8 mm 21
6-36 2G0947 - 14MAY09

8 9
10
11
12
2 7
5 4
1
H221_5007HA
2G0947 - 14MAY09 6-37

1 SP2G1919 MOTOR ASSY - drum drive 1 M8
2 SP2G0429 HARNESS/CONNECTOR - densitometer and upper 1

interlock
3 SP7E8206 BELT - timing, 113 tooth 1
4 SP8F3214 PULLEY - 80 groove 1
5 SP8F2683 SHAFT - drive, turnaround belt 1
6 SP8F2684 SHAFT - idler, turnaround belt 3
7 SP7E7019 PIN - dowel 3
8 SP96-0000-1856-2 WASHER - flat 1
9 SP8F3113 TENSIONER ASSY 1
10 SP96-0000-1855-4 SCREW - shoulder, M5 1
11 SP8F4288 SUPPORT - wire, slipring 1
12 SP2G0363 HARNESS - processor motor 1
6-38 2G0947 - 14MAY09

2
3
5
1
7
6
10
12
11
H221_5026DA
2G0947 - 14MAY09 6-39

1 SP5F8798 SCREW - panhead, phillips 4
2 SP8F3426 SLACK LOOP ASSY 1
4 SP2G0200 TRAY - exit 1
5 SP5F8098 SCREW - TORX, M4 0.7x5 12
6 SP8F3180 GUIDE - cooling 1
7 SP74-0401-8269-8 FELT PAD ASSY 1
8 SP2G1034 DIVERTER ASSY 1
9 SP8F2985 GUIDE - film 1
10 SP8F2503 PLATE - cooling 1
11 SP8F4982 SHIELD - light 1
12 SP8F4981 CAP - end, shield 2
6-40 2G0947 - 14MAY09

5
3 4
H221_5027HA
1 SP2G2256 INSULATION - processor frame 1
2 SP8F3595 SHIELD ASSY - inlet 1
3 SP8F3587 SHIELD ASSY - heat 1
4 SP26-1011-6335-5 SCREW - shoulder, M4 2
5 SP8F3408 COVER ASSY - processor 1 See Figure 6-26.
2G0947 - 14MAY09 6-41

Processor Cover Assembly

Figure 6-26: Processor Cover Assembly - Overview
H221_5028DA
6-42 2G0947 - 14MAY09

Table 6-26: Processor Cover Assembly - Overview Parts List
1 SP96-0000-0403-4 SPRING - processor roller 26
2 8F3822 SPRING - roller 2
3 SP8F4259 BARRIER - air, felt 1
5 SP74-0401-8359-7 ROLLER - aluminum 14
6 SP96-0000-0404-2 BEARING - pressure roller 28
7 SP8F4193 INSULATION - processor cover 1
2G0947 - 14MAY09 6-43

Electronics Bracket Assembly

Figure 6-27: Electronics Bracket Assembly - Front View
10 11
12
13
6 5
3
4
H221_5029DA
6-44 2G0947 - 14MAY09

Table 6-27: Electronics Bracket Assembly - Front View Parts List
2 SP8F4550 CABLE - film path microcontroller DRE power 1
4 SP8F2972 FILM PATH MICROCONTROLLER ASSY 1
6 SP7F2423 BUSHING - snap, rectangular 4
7 SP8F4579 HINGE - female, slip joint 2
8 SP8F4072 CABLE - film path microcontroller to LOCAL PANEL 1
9 SP8F4552 CABLE - film path microcontroller to power 1
10 SP2G0835 KIT, POWER SUPPLY ASSY 1
11 SP8F4434 CABLE - hard disk drive, power 1
12 SP2G1182 CABLE - USB, DRE to data path board 1
13A; SP8F4279; 5800 IMAGER DRE MOTHERBOARD ASSY; 1;

13B SP2G3278 5850 IMAGER DRE MOTHERBOARD ASSY 1
2G0947 - 14MAY09 6-45

Figure 6-28: Electronics Bracket Assembly - Back View

7
6
5
4
3
2 H221_5030HA
Table 6-28: Electronics Bracket Assembly - Back View Parts List
1 SP7H8925 HARD DISK DRIVE 1
2 SP8F4984 CABLE - power supply AC 1
3 SP6H9171 CIRCUIT BREAKER 1
4 SP26-1001-7033-6 TIE WRAP 8
5 SP8F4433 CABLE - SATA, hard disk drive 1
6 SP8F4192 HARNESS - processor AC 1
7 SP5F8366 SCREW - pan, sems, 6-32x0.25 4
6-46 2G0947 - 14MAY09

Front Cover Assembly

Figure 6-29: Front Cover Assembly - Overview
5
4
2 3
7
8
H221_5031HA
Table 6-29: Front Cover Assembly - Overview Parts List
1 SP5F8612 SCREW - tapping, pan head 2
2 SP8F4633 STRIKER PLATE 2
3 SP2G0214 COVER - LOCAL PANEL 1
4 SP5F8096 SCREW - TORX, M3 0.5x10 10
5 SP2G2583 LOCAL PANEL ASSY 1
6 SP26-1007-0054-6 MOUNT - wire tie 1
7 SP26-1001-7033-6 TIE WRAP 8
8 SP2G0527 CABLE - LOCAL PANEL to film path 1

microcontroller
2G0947 - 14MAY09 6-47

Accessory Kits
Figure 6-30: ACCESSORY KITS
1, 2
3, 4, 5, 6
H221_5032BA
Table 6-30: ACCESSORY KITS - Parts List
1 SP2G0987 KIT, CASSETTE - 10 x 8 in. 1
6 SP2G3523 KIT, CASSETTE - 10 x 12 in., Lower 1 5850 Imager only
6-48 2G0947 - 14MAY09

Section 7: Functional Diagrams
Kodak DryView 5800 LASER IMAGER - System Functional Block / Wiring Diagram - Sheet 1 of 4
2008 January Rev. A 2G0849
A B C D E F G H J K L M N P Q R S T U V W X Y Z AA
1 1
Imaging Assembly
M7
For Service Use

Exposure Transport Motor
and Circuit Board Optics Module
Laser Beam to
2 (See Sheet 3)
2
<
Keyboard/Mouse Monitor Polygon Mirror
Connector
Service (Not Used)
Connector
(Not Used)
Data Path Board (DPB) SDRAM -5V(A) +24V Splitting
USB +5V(A) DC to DC Lens
Network J1/P1 J3 +5V Image 2% Beam<Sample
Connectors (2) +5V +3.3V Conv./
Connector Memory +5V(A)
1 1 J7 JP1 Reg
RJ45
USB2
Output - Sensor
Blocked = LOW { 2
3
2
3
SOP < (Stores 1 image)
+5V(A) 1 1 Feed Laser
DS3 Laser OFF 2 2 -5V(A)
<
(Header) DS2 Back Diode
3 3 0-2V
4 4
3 S8 Start of Page (SOP)
Sensor
Data Clock
Laser Enable
NU 5
6
5
6 +5V(A)
U1 Buf
Trans
3
1 7 7 Drive
J1A +5V 8 8 -5V(A)
2 RF A
3 1 SOP Filter A
USB < A Gain Comp
4 2 SOS Laser Plate
5 3 -5V(A) +5V(A)
Rear EOS Pixel Drive
6 4 NU
RJ45 7 5 DAC (Analog) A
Filter HF RF 400
Connector 8 FPGA Opt. Enable
OSC MHz
DICOM Raster Engine (DRE) 9 J1 SW / Enable
4 4
A
+5V(USB) U16 Gain and
RJ 45 1 FET
- USB
From Network Cable Network Cable Motherboard 1
2
+USB
< > Micro Pixel Serial Offset
USB 3 < > Processor Data DACs
Modalities 2 4 NU J2
Connector and USB
3 5 Config
4 Not 6 Flash
Controller
FPGA
1
2
Laser Driver Board
5 Used 7 3
Mem Program
6 8 U11 4
LASER +24V
7
8 Optics Module 9
LASER +24V
Interface
DS4 DS6 DS5
NU
5
6
9 +5V +5V 7 Power and I2C
5 J6 +5V 8
5
<
+3.3V 9
1 1 10
+3.3V
Polygon 2 2 NU 11
Sensor 3 3 SOP 12
4 4 13
USB1 (Header) 5 5 14
PolyIndex
[Not Functional] Laser Beam M10 1 6
Polygon 2 7 Poly Start
from Laser Diode
Spinner 3 8
Poly Lock I2C
Motor 4 9 Data
Polygon Clock < I2C
<
6 <
6
<
5 10 Clock
<
<
<
Data
<
Power 11 NU +3.3V Buffer
To Focusing 12 NU
Lenses
Flash Micro Processor
Polygon
Memory Boot Code
Mirror
Reset
Switch
1
Start of 2 J5
+5v(A)
7 Hard Drive Scan (SOS)

3
4 1 <
A to D
< 7
2 Micro Conv.
5 Processor
Board 6 3
4
SOS
U18
7
8 5
6 SCL SOS Enable Laser
7 SDA SOS
8 +5 V
9 +1.2 V +3.3 V +5 V (A)
10
11
8 End of
1
2
12
13
EOS
SCA EOS Voltage 8
3 14 Regulators
Scan (EOS) 4 15 SCL EOS
5 16
Board 6
7 BPM Reset -5 V (A)
8 -5v(A)
BPM Reset
NOTE: 5V(A) = 5V for analog circuits

9 9
10 10
J10
11 J11 1
11
12 VDC Power
> 2
3
4
5
6
7 DC Power and I2C
8
9
12 10
11 12
12
13
Film Path Micro (FPM) Board 14
See sheet 3 +3.3V

Densitometer
J2 J1
Control Board (DCB) +5V
13 Happy +5V 1
2
1
2
+5V
13
D2 3 3
24 V DC Power Supply <
< 4 4 +5V
See sheet 3
24 VDC Power > J20
J7
1
DC Power and I2C P1/J1
1 +5V I2C
< nsity
2 2 Data
<
De
<
3 3
<
Clock Amp
14 4 4
A to D
+5V 14
Conv l
Micro S10 cia
Proc. Fidu Densitometer
Amp
NVRAM
Lightsource
Reset
Circuit OSC
Freq
Div.
S11 Board (DLB)
16 MHz
15 15
16 16
H221_0001HA_
2G0947 - 14MAY09 7-1

Functional Diagrams
MOTORS and SENSORS Film Path Micro (FPM) Board
Film Supply LEDs
1 Ref Des Description Home/Default Limit/Sensed Position Item Description 1
PICKUP MODULE J1 J2 J3 J4 J5 J6 J7 J8 LED1 RF Tag Read Write, Upper - Blinks rapidly during RF Tag Read or Write.
M3 (u or l) Pickup Drive Motor Home = UP Limit = Cassette bottom
LED2 RF Tag Read Write, Lower - Blinks rapidly during RF Tag Read or Write.
M5 (u or l) Vacuum Valve Closed Open JP1
LED1 LED2 GND4 +12VTEST
S1 (u or l) Pickup Home Sensor Blocked = Pickup Home Unblocked = Pickup Not Home JP2 J9 LED3 RF Tag Microprocessor "Happy"
LED3
S2 (u or l) Film Contact Sensor (also used for Blocked = Pickup not contacting film Unblocked = Pickup contacting film LED4 LED4 FPM Master Microprocessor "Happy"
2 Film Out detect) UPPER LOWER LED5* LIFT_HOME UPPER- When lit, Upper Film Supply Pickup Bar is at home (up).
2
J10
S3 (u or l) Film Separated Sensor Blocked = Suction cups are not holding Unblocked = Suction Cups have picked up a LED5 LED6
LED7 LED8 LED6* LIFT_HOME LOWER- When lit, Lower Film Supply Pickup Bar is at home (up).
a sheet of film sheet from the film stack Densitometer under GND3 LED9 LED10
metal cover LED13 LED11 LED12
FILM FEED TRAN SPORT LED14 LED15 J11 LED7* FILM_SAVER UPPER- When lit, the Upper Film Saver is not present.
LED16 LED17 LED18
M1 Feed Roller Nip Open/Close Motor RESET LED19 LED20
LED22 LED21 LED8* FILM_SAVER LOWER- When lit, the Lower Film Saver is not present.
GND1 +3.3V TEST LED25 LED23 LED24
M2 Feed Roller Nip Drive Motor OFF ON S1
3 M4 Vacuum Pump OFF ON
+5V TEST
LED26 LED27
LED9, LED10 FILM_OUT UPPER, FILM_OUT LOWER - not used, never lit. 3
S2
LED11* FILM_CONTACT UPPER- When lit, the Pickup is not touching film in the Upper
M6 (u or l) Film Tray Unlock Motor Closed Open DEFAULTS Film Supply.
S4 Feed Roller Nip Position Sensor
LED12* FILM_CONTACT LOWER- When lit, the Pickup is not touching film in the Lower
S5 (u or l) Cassette-In Sensor Blocked = Cassette not present Unblocked = Cassette present FIlm Supply.
S6 (u or l) Film Cover (Saver) Detect Sensor Blocked = Film covered Unblocked = Film not covered
4 FPM Board LED13 LASER_ILOCK - When lit, this LED indicates laser power is enabled. It does
4
EXPOSURE TR ANSPORT MODULE not mean the laser is energized. Laser power is enabled only when:
M7 Roller Drive Motor OFF ON - The 3 Interlock Switches are closed and,
- The Service Switch is in the Normal position.
S8 Start Of Page Sensor Unblocked = No film in NIP Blocked = Film in NIP
LED14* FILM_SEP UPPER - When lit, there is no film separation (the suction cups are
OPTICS MODULE
not lifting a sheet of film) from the Upper Film Supply.
M10 Polygon Spinner Motor Lock Signal Low = Spinner up to Speed Lock Signal High = Spinner not up to Speed
LED15* FILM_SEP LOWER - When lit, there is no film separation (the suction cups are
5 S9 Start of Scan Sensor 0 = Dark 1 = Light detected GND2 HAZARD+24V
not lifting a sheet of film) from the Lower Film Supply. 5
PROCESSOR MODULE +24VTEST
J12 J13 J21 J14 J16 J17 J18 J15 J19 J20 LED16 DOOR_ILOCK - When lit, the 24 V motor drive voltage (Hazard 24V) is
M8 Drum Drive Motor (continuous) NA NA enabled. This voltage is enabled when:
M9 Turnaround Roller Drive Motor Off On - The 3 Interlock Switches are closed or,
NOTE: The FPM Board is located on the right-side swing out chassis (not shown) - The Service Switch is in the Service position.
S10 Density Sensor NA (Analog Sensor) NA (Analog Sensor)
S11 Fiducial & Film Detect Sensor Unblocked = No Film at Sensor Blocked = Film at Densitometer LED17, LED18 TRAY_LOCK UPPER, TRAY_LOCK LOWER - not used, never lit.
6 M9 LED19* FILM_PATH2 - not used, always lit.
6
J1
D5 D2 D4 D6 LED20* NIPOC_LIMIT, UPPER - Indicates that the NIP Roller is moving from open to
closed or from closed to open.
S1
J3 LED21 NIPOC_LIMIT, LOWER - not used, never lit.
M8 NEUTRAL
+24VTEST LED22 FILM_PATH3 - not used, never lit.
7 J6
LINE 7
LED23* CASS_IN UPPER - When lit, there is no Film Tray in the Upper Film Supply.
J4 LED24* CASS_IN LOWER - When lit, there is no Film Tray in the Lower Film Supply.
JP3 JP1 JP2
S10 S11 PCB LED25 FILM_PATH4 - not used, never lit.
LED26, LED27 BAG UPPER, BAG LOWER - not used, never lit.
8 HAZARD +24V Test Point for the 24 V motor drive voltage ( HAZARD 24V). This voltage is 8
enabled when:
- The 3 Interlock Switches are closed or,
Processor Control Board (PCB) - The Service Switch is in the Service position.

Item Description
9 D2 CONFIG LED - When lit, the AC line voltage is 88 - 140 V AC (the 2 Drum
Heaters are connected in parallel). When unlit, the voltage is 173 - 264 V AC +5V TEST Test Point for Digital 5 volts.
9
(the 2 Drum heaters are connected in series).
+3.3V TEST Test Point for Digital 3.3 volts.
D4 INTLK LED - When lit, the microcontroller has enabled the line voltage to the
drum heater. This LED will be OFF briefly at times, but during normal GND1, GND2, Test Point for Logic Ground.
operations is continuously lit. GND3, GND4
JP2 (Jumper Jumper across both pins overrides the microprocessor sensor control and
10 D5 Happy LED - When the microcontroller is functioning normally, this LED blinks
slightly faster than once a second. During microcontroller reflash, the LED may pins) enables the Film Supply Sensors. 10
freeze momentarily. If the LED is steady ON or steady OFF, the microcontroller S1 RESET Switch.
is not functioning.
M7 S2 DEFAULTS Switch
S8 D6 SSR LED - This LED pulses ON and OFF as the SSR (Solid State Relay)
M10 switches Heater power ON and OFF. * Indicates Film Supply LEDs
Datapath JP1 Test point for +3.3V
11 Board (DPB) 11
JP2 Test point +2.5V
JP3 Test point for Ground Hard Drive

M2
Power
+24VTEST Test point for Hazard 24 V
LINE, Test points for AC line voltage at the input of the PCB.
12 NEUTRAL
12
S1 Reset Switch.
Hard Drive
M1 Memory Data connection
13 J2
13
(On bottom
S4
Happy LED of Board) DRE
S6x
M4 J1
14 M6x
S5x
S1x 14
M3x
Densitometer Control Board (Top view)
USB2
USB connection
M5x Item Description
15 S2x
Normally blinks for a brief period after the Imager is energized or after the DRE
to Datapath Board
15
Happy LED
sends a Reset command to the Densitometer. Blinking indicates the
S3x microprocessor on the Densitometer Board is operating normally. After start-up, USB1
this LED is shut off. (not functional)
If the microprocessor detects a checksum error during start-up, it leaves the +12 V Power In Network 2 USB
Keyboard/Mouse Monitor RJ45
LED ON continuously. Connection Connection Connectors Service
Connection
RJ45
16 (not used) (not used) Connection
16
NOTE; The DRE is located on the right-side swing out chassis (not shown)
H221_0002HA_
A B C D E F G H I K L M N P Q R S T U V W X Y Z AA
Wiring Harness
Exposure Transport Hazard 24V (Motor Power) See sheet 4 for details 1 Vacuum
+5 V Motor and Circuit Board > J13 M4
ANT SEL 0 +5 V RED 2 Pump
1
(Part of Imaging Assembly) Motor Drivers 2
BLK
RF Tag
1 +5 V
Tranceiver 16 MHz Drive Enable
J6
1 1
Vacuum 5
WHT
RED
1
3
M5U Vacuum
Valve - Upper
1
LED3 OSC 1 Drive Direction Pump 6
RF Tag 2 NU 2 YEL -6
LED1 Reset 3 11
Happy NU 3 ORN -4
12
4
5
NU
M7 13
RED -3 M3U Pickup Drive
Motor - Upper
RF Tag
6 4 BRN -1
Upper R/W 14
RX In Reset 7 3 Vacuum Valve YEL
J1 7 6
RF Tag 8 2 Upper ORN
Antenna 1 TX Out
Data In Clock
+5 V
4 8
RED
4 M6U Film Tray
ANT SEL 1 1 9 3 Unlock Motor
2 Upper 2
RF Tag
Data Out
SCLK Micro- 10
BRN
RED
1 Upper 2
3
+5 V RCVR/ Processor I2C Bus 4
BLK 1 Upper Film
LED2 13.56 XMTR +3.3 V Separation 4 2 Separation
XTAL 1 SCL LED4 Fans
MHz SDA J5 3 Fan
Error FPM +5 V RED
4
RF Tag Happy GRN Lower Film
2 1
Lower R/W Film Path Micro (FPM) Board 6
BLK
2
Separation
RED Fan
RF Tag J2 13
3 Antenna
Lower
1
2
Hazard 24 V
< Vacuum Valve
Lower Sensor 11
GRN
BLK +5 V Sensor Power S1U 3
ANT SEL 0 Motor Enable Lines Power 9 1
Pickup Home
3 16
RED
2 { Output (LOW =
<
+5V Sensor Blocked) Sensor - Upper
GRN
ANT SEL 1 14 3
BLK Ground
12
Slave 22
RED 1 S2U
GRN 2 Film Contact
(Motor Control) 20
BLK Sensor - Upper
18 3
Microprocessors Stepper Motor 19
RED
4 DRE
Defaults
< < Drivers 23
21
GRN
BLK
1
2
S3U
Film Separated 4
3 Sensor - Upper
Switch Master Upper 1
RED
S2 Microprocessor Serial Port Receive < Pickup Drive
< 4
5
GRN
BLK
1
2
S4
NIP Roller Position
3
Motor Control 3 Sensor
Pins 7,8, 10,
I2C Bus Serial Port Transmit <
J10 15, 17 and 1 S5U
< > SCL Lower
13 24-30 NU 2 Cassette-In
14 < > SDA 4
5 From 12
1
SOP
Power and Ground
To All Film Supply
3 Sensor - Upper
5
Datapath Board 2
+5 V Sensors 1 S6U
(See Sheet 1) 3
4 Laser 24 V
+5 V
Osc. 16 MHz
Microprocessor Reset Signals
< Upper
J12
4
WHT
RED
2
3
Film Saver
Sensor - Upper
5 5
YEL
6 +12 V Reset 4 10 1 Vacuum
7 +5 V From Voltage Film Tray < ORN M5L
Switch 11 3 Valve - Lower
8 Regulators Select Upper Sensors Unlock Motor 4 RED
S1 12
9 +3.3 V Control BRN
13 6
6 10
11 Select Lower Sensors
Lower 6
YEL
ORN
4
3 M3L Pickup drive 6
4 7 Motor - Lower
4 RED 1
8
BRN
Select Misc SENSOR INPUT 9 6
4 M6L Film Tray
Enable
Sensors
MUX
Upper Film Feed Roller
Drive Motor Control
<
NU { 1
2
3
3
1
Unlock Motor
Lower
7 I2C Bus
< J4
RED
7
< >
4
2 GRN
BLK +5 V Sensor Power S1L
6 1
{ Output
< RED (LOW =
13 2 Pickup Home
GRN Sensor Blocked) Sensor - Lower
Turnaround(Kick) 11 3
Roller Motor BLK Ground
Sensor Inputs
Lower Control
4
< 9
16 RED
GRN 1 S2L
8 8
<
14 2 Film Contact
Sensor Inputs 12 BLK
3 Sensor - Lower
19 RED
23 GRN 1 S3L
< 21 BLK 2 Film Separated
1 RED 3 Sensor - Lower
Processor Drum
5 GRN
Drive Motor Film Supply Sensor LEDs 1 S5L
4 BLK
Control See sheet 2 3 2 Cassette-In
Misc.
< Pins 7,8, 10, 3 Sensor - Lower

9 +5 V 15, 17, 18, 20,
22 and 24-32 NU
1 S6L 9
2 Film Saver
< J14 3 Sensor - Lower
+5 V YEL
Feed Roller NIP 1 6
ORN Film Feed Roller
I2C Bus 2
< > Open/Close Motor
Control
4 4
3
RED
BRN
4
3
M1 NIP Open/Close
<
Motor
<
4 1
BRN
5
Laser 24 V RED 1
10 6
10
< <<
4 ORN 3 Turnaround (Kick)
7 M9 Roller Drive
Laser YEL 4
Interlock
Status
< 4
10
8
9
BRN
RED
ORN
6
1
Motor
Enable Film 11 3 Processor Drum

NC J19 Laser 24 V Enable Sensors < YEL M8
12 4
Service Switch
4 I2C Bus Supply Sensors Drive Motor
3 +24 V J15 6
2
11
(Shown in
User Position) NO 1 Door interlock
Status
Hazard 24 V (Motor Power) Switch 1
JP2
NU { 1
2 6 11
Door Interlock - +5 V (Driver Logic Power) 2 3 YEL
4 Film Feed Roller
+3.3 V Install Jumper on Ground Enables 4 ORN M2
4 3 Drive Motor
Laser +3.3 V JP2 to override Sensors 5 RED
1
J16 Door Interlock sensor control 6 BRN
Top 1
Cover 2 Interlock
LED13
100 - 240 V AC
J17 LED16
Interlock Left 1 Power for Drum
Switches Panel 2 NOTE: See Sheet 2 for LED descriptions Heater
12 Right
J18
1
Laser 24 V
Processor Control High = 88 - 140 V AC (set heaters in parallel)
<
AC Voltage
(From Power
Switch)
12
Sense Circuits
Board (PCB) +24 V TEST Low = 173 - 264 V AC (set heaters in series)
}
Panel 2
< >
Line J3
+24 V Hazard +24 V 1
AC Power for Drum Heaters 2
{ To Processor Control Door

Hazard 24 V
D4
3
4
<
Board Connector J3 Interlock 5

Interlock
13 Test Points
Hazard 24 V
Relay
+5 V
J9
+5V
ON K1
Neutral
6
13
I2C Bus 1
GND1 +5 V
2
1 1 +5 V 3 Vcc Enable AC Line Voltage
2 2 4 J1 Happy
GND2 Hazard 24 V 5 1
+24 V 1 D5 Vcc
1 6 2
2 2 3
J8 Hazard +24 V Solid State
>
GND3 +12 V 1 4
1 D6 Relay (SSR)
1 5 Slip
14 2
GND4 +5 V 1
2 Door Interlock - +5 V 2
3 Local Panel 6
7 Micro SSR IN + LOAD J4 Rings 14
2 4 8 Controller
1 I2C IN - LOAD 3
9 SCL < > Heaters 5
2 1 J7
+3.3 V 10 SDA < > ON/OFF 4 Drum
2 1 6 10
SDA Heater
SCL
2 To Densitometer 2 5
3 Reset
24 V DC Circuit +24 V +3.3 V +5 V +12 V 4 (See Sheet 1) Circuit 1 3 +5 V
Breaker 2
J20
Power Supply 15 Amp K2 4
15 Power 1 +24 V DC
4
3
+24 V DC
+12 V
J11
Reset
Switch
D2
7
8
15
{ +12 V DC Power to DRE
AC Power In Switch 2 1 Heater configuration:
80 - 240 Volts 3.3 V Voltage 5 V Voltage 12 V Voltage Low = Heaters in series 9
Line BLK
2 1
Regulator Regulator Regulator
2
3
(See Sheet 1) High = Heaters in parallel Heater
3 3 4 Config
Neutral WH Common NU 5 (ON = Parallel)
2 4
6 Drum
Circuit 5 1
Breakers 1 J21 A to D 6 RTD
+24 V RTD Sense Circuits
15 Amp 6 1 Processor <
Converter
16 Voltage Regulators 2 Fan 16
H221_0003HA_
7-2 2G0947 - 14MAY09

Functional Diagrams
1 1
Intermediate
Connectors
2 2
1 Vacuum Valve
FPM Harness 3
M5U
Upper
J13 -6
FPM 1
Upper
Pickup -4
M3U Pickup Drive
2 -3
Motor - Upper
Board 3
1
2
-1
3 4
5
3
V REG S1U
3
4
Motor and Sensor Connections to the FPM Board 6
7
5 1
2
Pickup Home
6 Sensor - Upper
8 3
7
9
8 V REG
10 Upper Pickup S2U
9 1
11 Harness Film Contact
10 2 Sensor - Upper
12
11
4 FPM Board Intermediate Motor or Sensor Wire FPM Board Intermediate Motor or Sensor Wire 13
14
12
3
V REG S3U
4
Connector Color Connector Color 13
14 1 Film Separated
Connector Pin Label Pin Designator Pin Connector Pin Label Pin Designator Pin J5 15 2 Sensor - Upper
3
1 NU 16
J13 5 UPPER 5 M5U 1 WHT J5 19 CASSETTE 7 1 RED 2
6 PICKUP 6 3 RED 23 8 S5U 2 GRN 3
4
5 14 1 1 BRN 21 9 3 BLK 5
6 1
M5L
Vacuum Valve
Lower
5
13 2 3 RED 7 3
J4 19 10 1 RED
M3U 8 -6
12 3 4 ORN S5L Lower
23 11 2 GRN 9
Pickup
-4
Pickup Drive
10 -3 M3L
11 4 6 YEL 21 12 3 BLK 11 1 -1
Motor - Lower
12 2
J5 4 7 1 RED J5 1 1 1 RED 13 3
V REG S1L
6 2 8 S1U 2 GRN 5 2 S6U 2 GRN
14
15
4
5 1
2
Pickup Home
Sensor - Lower
6
16 6
6 9 3 BLK 3 3 3 BLK 17 7 3
18 8 Lower Pickup V REG S2L
13 10 1 RED J4 1 4 1 RED 19 9 Harness 1 Film Contact
20 10 2 Sensor - Lower
11 11 S2U 2 GRN 5 5 S6L 2 GRN 11
21 3
22 12
9 12 3 BLK 3 6 3 BLK V REG S3L
7 16 13 1 RED J13 10 13 1 BRN
23
Pins 7, 8, 10, 15, 17
13
14 1 Film Separated
Sensor - Lower
7
and 24 -30 NU 15 2
NU 16 3
14 14 S3U 2 GRN 9 14 3 RED J12
M6U 1
12 15 3 BLK 8 15 4 ORN NU 2 Cassette S5U
3 V REG
J12 4 LOWER 5 1 WHT 7 16 6 YEL 4 1 1 Cassette-In
M5L 5 2 2 Sensor - Upper
PICKUP J12 9 17 1 BRN
8 5 6 3 RED 6
7
3
4
3
8
13 1 1 BRN 8 18 3 RED 8 5 V REG S5L
M6L 9 6 1 Cassette-In
12 2 3 RED 7 19 4 ORN 10 7 2 Sensor - Lower
M3L 11 8 3
11 3 4 ORN 6 20 6 YEL 12 9
13 10
J14 4 NIP 5 1 BRN V REG S6U
10 4 6 YEL 14 11
1 Film Saver
12
9 J4 4 7 1 RED 3 6
M1
3 RED 13 2
3
Sensor - Upper
9
14
2 8 S1L 2 GRN 2 7 4 ORN J4 15 V REG S6L
16
6 9 3 BLK 1 8 6 YEL 1
17
1 Film Saver
2 2 Sensor - Lower
J15 6 1 1 BRN 3 18
3
13 10 1 RED 4 19
S2L 5 2 3 RED 5 20
11 11 2 GRN M2 6
10 9 12 3 BLK
4 3 4 ORN
6
7
Pins 21-24 NU 4
3
M6U
Film Tray
Unlock Motor
10
8 1 Upper
3 4 6 YEL 9
Cassette
16 13 1 RED 10
Harness 6
S3L J5 22 9 1 RED 11 4 Film Tray
14 14 2 GRN 3
M6L Unlock Motor
S4 12
20 10 2 GRN 1 Lower
12 15 3 BLK 13
18 11 3 BLK 14 NIP
11 J13 1 12 1 RED
15
16
1
2
11
M4 17 3
2 13 2 BLK 18 4 6
19 5 4 Film Feed Roller
3 14 Film 1 RED 20 6 3
M1 NIP Open/Close
21 7 1 Motor
4 15 Separation 2 BLK 22 8
Fans – 23 9
3 Not 6
12 Upper and
Used
Pins 7, 8, 10,
15, 17, 20, 22
10
11
4
3
M2
Film Feed Roller
Drive Motor
12
Lower and 24 -32 NU 12 1
13
J14 5 Processor 5 1 BRN J14 14
Motors 15
V REG S4
6 6 3 RED 1
1 NIP Roller
M9 2
Pins 16-20 NU 2 Position Sensor
7 7 4 ORN 3
3
4
13 8 8 6 YEL 5
6 1 Vacuum
13
9 9 1 BRN M4
7 2 Pump
8
10 10 3 RED 9
M8 10
11 11 4 ORN 11 1
12 2 Upper
12 12 6 YEL 3
14 J15
1
Film Separation
Fans 14
NU 1
2
2 Lower
3
4 Processor
5 Motor
6 6
5
4 Turnaround (Kick)
6 M9
3 Roller Drive Motor
15 7
8
1 15
9
10 Processor Motor
11 Harness 6
12 4 Processor Drum
NU = Not Used 3
M8
Drive Motor
Pins 1-4 NU 1
16 16
H221_8000HA
2G0947 - 14MAY09 7-3

Functional Diagrams
7-4 2G0947 - 14MAY09

Section 8: Additional Service Procedures
Making a Configuration Backup
1. Log on to the SERVICE TOOL (see Installation Instructions, “Logging
3. To make a backup of the configuration parameters to the HARD

DRIVE, click [Backup].
4. To download the backup data to your LAPTOP COMPUTER:

a. Click [Download Backup].
b. Select a destination on your LAPTOP COMPUTER to save the file.
c. Click [Save] to place the backup file in the selected destination.
5. Log off from the SERVICE TOOL (see Installation Instructions,
“Logging Off the Service Tool”).
2G0947 - 14MAY09 8-1

Additional Service Procedures
Restoring the Configuration

3. Click the “Restore” tab.
4. Select the type of information to be restored from the "Restore Level"

drop-down menu.
5. To restore backup data from the HARD DRIVE, click [Restore].
6. To upload stored configuration data from your LAPTOP COMPUTER
to the HARD DRIVE, select the "Upload Configuration File" check
box.
7. Click [Browse].
8. When the "Choose File" screen displays, select the ".bin" file.
9. Click:
• [Open]
• [Restore]
10. Is the CARESTREAM Remote Management Services supposed to be
active on the IMAGER?
Yes No
Continue with Step 11. Advance to Step 13.
11. Select: Configuration>System>Remote Management
8-2 2G0947 - 14MAY09

12. Click:
• [Modify]
• [Start]
IMPORTANT:
You must restart the Imager from the SERVICE TOOL.

14. Click [Restart].
15. If you are finished with the SERVICE TOOL:
a. Disconnect the LAPTOP COMPUTER from the Imager.
b. Install the RIGHT PANEL.
2G0947 - 14MAY09 8-3

Updating Thumb Drive With New Version of System Software
IMPORTANT:
You must energize your LAPTOP COMPUTER before inserting the
THUMB DRIVE into the USB port.
1. Energize your LAPTOP COMPUTER.
2. Insert:
• the THUMB DRIVE into the USB port on your LAPTOP
COMPUTER.
• the "Ghost" CD into the CD-ROM drive of your LAPTOP
COMPUTER.
3. Copy the software from the CD-ROM to the THUMB DRIVE.
Note: The old version of system software on the THUMB DRIVE will be
overwritten by the new version.
4. When the copy is complete, remove the THUMB DRIVE and
CD-ROM from your LAPTOP COMPUTER.
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Upgrading Hard Drive with New Version of System Software -

Ghosting
IMPORTANT:
Save the backup file to your LAPTOP COMPUTER.
1. Make a backup of the configuration file for the Imager (see “Making a
Configuration Backup”).
2. De-energize the Imager.
DRE MOTHERBOARD
USB Ports
H221_0123GA
3. Install the THUMB DRIVE containing the "ghost" software into one of
the USB ports on the DRE MOTHERBOARD.
5. After Ghosting has completed, de-energize the Imager.
Note: The Imager will beep several times when ghosting is complete.
6. Remove the THUMB DRIVE.
2G0947 - 14MAY09 8-5

8. Do the MICROCONTROLLERS have to be updated?
Yes No
a. Do “Upgrading the Firmware in the Continue with Step 9.

Microcontrollers”.
b. Continue with Step 9.
9. Do “Restoring the Configuration”.
8-6 2G0947 - 14MAY09

Upgrading the Firmware in the Microcontrollers
IMPORTANT:
You must do this procedure when:
• the Imager is “ghosted” and there are changes for the
MICROCONTROLLERS
• you get error code 20-156

2. Select: Diagnostics>Scripts
3. Select "MicroUpdate_WithAutoRestart_ST.vbs" from the drop-down

menu next to "Script Name".
4. Click [Run].
Note: This procedure will update the MICROCONTROLLERS as
necessary and then will restart the Imager. Be patient, as this
process could take approximately 10 minutes.
2G0947 - 14MAY09 8-7

8-8 2G0947 - 14MAY09

Publication History
Date Pub No. ECO No. Changed Pages Notes

31JAN08 2G0947 CN0009339 --- • New publication
• Revision A
14MAY09 2G0947 CN0010128 Various pages updated to • Added the 5850 Laser Imager
incorporate sub-assemblies • Illustrations updated with
and the 5850 Laser Imager. catalog file designators
• Revision B
2G0947 - 14MAY09 9-1

Carestream Health, Inc.
150 Verona Street
Rochester, New York 14608
© Carestream Health, Inc., 2009

DRYVIEW is a trademark of Carestream Health, Inc.
The Kodak trademark and trade dress are used under license from Kodak.
Pub No. 2G0947

Rev. B

Service Manual For The KODAK DRYVIEW 5800 Laser Imager CARESTREAM DRYVIEW 5850 Laser Imager

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Service Manual For The KODAK DRYVIEW 5800 Laser Imager CARESTREAM DRYVIEW 5850 Laser Imager

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Publication No.

Service Manual for the

• Qualified service personnel must install and repair this equipment.

© Carestream Health, 2009

Electrostatic discharge (ESD) is a primary source of:

Note: This icon is used for additional information.

2G0947 - 14MAY09 1-1

1-2 2G0947 - 14MAY09

Part No. Description

2G0733 Getting Started with the 5800/5850Laser Imagers

2G0734 Safety Manual for the 5800/5850 Laser Imagers

2G1249 CD - User Documentation for the 5800/5850 Laser Imagers

SP2G0987 FILM TRAY ASSEMBLY - 10 x 8 in.

SP2G0986 FILM TRAY ASSEMBLY - 14 x 17 in.

SP74-0500-5710-3 NETWORK CABLE - RJ45, 2.13 m (7.0 ft.)

SP7E9349 POWER CORD - North America

SP7F3990 POWER CORD - China

SP7F6848 POWER CORD - Europe

SP2G0985 CHARCOAL FILTER

Part No. Description

------ KODAK Secure Link Client Software Version 2.3 or higher

------ KODAK Web Service Portal Software Version 3.1.0.5 or higher

TL5568 CROSSOVER CABLE

TL5574 TEMPERATURE METER and PROBE

SP7F3477 BLOCK for PROBE, KIT

------ SIDE CUTTERS

------ STRAIGHT SLOT SCREWDRIVER

------ TORX DRIVER (T20)

------ Hex WRENCH (6 mm)

2G0947 - 14MAY09 2-1

Completing the Mechanical Setup

6. Use the Hex WRENCH to remove:

2-2 2G0947 - 14MAY09

Lift point front Lift point back

Checking the Accessories

Moving the Imager

2G0947 - 14MAY09 2-3

Removing the Shipping Restraints and Packing Material

PROCESSOR COVER LATCHES

1. Open the TOP COVER.

4. Loosen 2 Captive THUMB SCREWS.

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7. At the back of the Imager, remove:

Installed for shipping

Installed for storing

8. Remove the 2 SHIPPING WASHERS from the back of the OPTICS

2G0947 - 14MAY09 2-5

TOP COVER Installed for shipping

Installed for storing

11. Open the TOP COVER.

14. Install the CHARCOAL FILTER.

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2G0947 - 14MAY09 2-7

19. Energize the Imager by pressing the POWER SWITCH to the ON

20. Install the 2 FILM TRAYS.

2-8 2G0947 - 14MAY09

Connecting the Laptop Computer to the Imager

To connect the laptop computer to the 5800/5850 Laser Imagers:

4. Connect one end of the CROSSOVER CABLE to the LAPTOP

2G0947 - 14MAY09 2-9

Energizing the Imager

2. Press the POWER SWITCH on the Imager to the ON position.

De-energizing the Imager