Amanda Lee Collins Administrative Professional

amandaleecollins@gmail.com (513) 428-9653

Objective To work with a group of professionals that value individual growth & improvement.

Experience is a great teacher and I truly believe that every task, team, and project I’ve
Experience been involved with over the years have given me a unique set of skills and resources that
allow me to excel in various professional environments.

Web Manager
Responsible for content research, bi-weekly posts, and comment moderation.
Downsizeoffice.com
Manage bi-weekly email marketing campaign.
December 2009 - Present
Implemented a new “opt-in” business directory for Partners.

Graphic Designer
Specializing in custom logos, newsletters, surveys, and email marketing.
Freelance Opportunities
Previous projects also include blogs, business cards, postcards, and billboards.
June 2001 – Present
Recent clients include: The Voice of Your Customer, OfficeKey, and MollyMaids.

Administrative Assistant
Administrative support to office of 17+ Architects and Designers.

DNK Architects, Inc.
Manage and produce the firm’s printed and electronic marketing materials.
July 2007 – July 2010
Collaborate with team in the creation of presentations, proposals, and surveys.

Administrative Professional
Administrative, IT, and clerical support to 400+ executive office suite clients.
HQ Global Workplaces
Programming and installation of phones/internet for in-house clients.
March 2003 – June 2007
Development of client web portal and e-tools for cincinnatioffice.com

Customer Account Manager
Responsible for coordinating with customers and agents to produce proposals.
Advanced Tech. Consultants
Maintained extensive pricing database for sales agent commissions.
Feb 2002 – Feb 2003
First point of contact for new and existing clients with service issues.

Flight Attendant
Ensured the safety and comfort of customers during flight.
Mesaba Airlines (CVG)
Gained the ability to remain calm under pressure.
June 1999 – January 2000
Developed a high level of patience & flexibility.

I firmly believe that a solid education requires a curious and humble demeanor. The ability
Education to discuss and test new ideas and procedures, while remaining open to criticism and failure
is something I strive for each day.

Graphic Design
Art History, Typography, Design Comping Techniques, Methods Tools & Technology
Platt College, California
Vector-Based Illustration Sketching and Drawing Techniques
June 2000 – March 2001
Cum GPA: 3.61

Continuing Education
Fine Arts: Painting Instruction (Acrylic), English Composition

University of Cincinnati, Ohio
Sociology: Global Community Awareness , Math: Intermediate Algebra
Winter Quarter 1999 -2000
Cum GPA: 3.833 (Dean’s List)

Travel & Tourism
Instruction in travel industry operations and procedures

Tri-State Travel School, Ohio
Tour arranging and planning, travel counseling, and travel industry law.
Feb 1999 – June 1999
Upon graduation, I enrolled in Mesaba Airlines Flight Attendant Training Program.

Microsoft Office 2007 (Word, Excel, PowerPoint, Outlook)
70+ WPM

Adobe Acrobat 9 Pro, LiveCycle ES2, Photoshop 6.0, Illustrator 9.0
Expertise and
10+ years of administrative, clerical, and customer service experience.

Freelance Graphic Designer, specializing in online content and email marketing.
Highlights
Basic understanding of SEO (Search Engine Optimization)

Current State of Ohio Notary.

Thank you for your time and consideration.