Jacquelyn Schmid

(360) 689-3362 | jackie.s94@hotmail.com

EDUCATION:
Bachelor of Arts in Business Administration Expected Graduation: June 2019
Western Washington University (WWU), Poulsbo, WA

PROJECT EXPERIENCE:

Project Consultant Kitsap County Human Resources & WWU, Port Orchard, WA Apr 2018-June 2018
 Worked in a team of five to create a comprehensive report that outlined how to increase diversity in the
workplace.
 Researched best practices on how to improve: marketing techniques, networking opportunities, local
partnerships, recruitment avenues, and training techniques.
 Created a deliverable including our observations, recommendations, and research.
 Conducted a presentation to the Kitsap County Commissioners, Human Resources Managers, and the
open public describing our project and findings.

EMPLOYMENT:
Office Manager Willow Creek Adult Family Home, Port Orchard, WA Oct 2016-Present
 Manage daily office operations including: phone calls, inventory supply management, employee
scheduling, customer invoicing, account reconciliations, filing, accounts receivable, accounts payable,
payroll, and records management.
 Daily use of QuickBooks, including: invoicing, receipt input, account management, statement
reconciliations, and reporting.
 Purchasing and customer inventory management of: personal supplies, groceries, household supplies
and medications.
 Human resource duties, including: payroll, payroll taxes, garnishment payments, and government
compliance.
 Create new policies, guidance books, training procedures, recordkeeping practices, and safety manuals
as well as purchased new equipment to ensure workplace compliance with L&I requirements.
Title/Warranty Clerk Peninsula Subaru, Bremerton, WA Feb 2014-Nov 2016
 Licensed vehicles and managed title packets for trade-ins, ensuring compliance with state regulations.
 Completed back end wholesale deals to allow the company to eliminate excess inventory.
 Submitted and paid for warranty contracts, allowing customers to have more coverage and additional
profits to the company.
 Completed dealer trades.
 Performed customer account maintenance and maintained customer record management, ensuring that
customers were taken care of to build stronger customer relationships.
Regal Cinemas, Port Orchard, WA Feb 2011- Feb 2014
Manager (Jul 2012-Feb 2014)
 Supervised 15 employees in all aspects of the job ensuring a clean and pleasing environment for patrons
 Jacquelyn Schmid Resume page 2

 Attended to all aspects of theater operations, including: stocked counters, cash pulls on employee tills,
order completions, resolving of employee conflicts, scheduling changes/issues, theater/bathroom checks
and answering general questions.
 Completed office duties: Answered phones, daily paperwork, scheduling of all employees’ shifts,
recorded and ordered inventory, and responded to emails from our Corporate Office
 Trained new employees.
Cast Member (Feb 2011-Jul 2012)
 Fulfilled customer food orders in a friendly and efficient manner ensuring satisfied customers.
 Directed customers, sold and took tickets, and ran cash registers.
 Maintained operational processes by cleaning, restocking food, and organizing.
 Received Employee of the Month multiple times.

SUMMARY OF KEY SKILLS AND ABILITIES:

 Consulted on Kitsap County Diversity Project
 Proficient in Microsoft Office and QuickBooks
 Five years of progressively complex clerical work
 Scheduling-Monthly, Sick leave, Vacation, Training
 Invoicing
 Statement reconciliations
 Accounts payable/receivable
 Inventory management
 Computer setup
 Vendor/Customer relations
 Payroll responsibilities
 Manual/Handbook Maintenance
 Employee Record Keeping
 Government compliance
 New hire paperwork
 Quick and adaptable learner of technical platforms