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General Aviation Services Agreement – International Trip Support (ITS)

This agreement is made between:

First Party :

_________________, a company organized and existing under the virtue of laws of


Singapore, having its office at:

(Hereinafter referred to as CUSTOMER)

Second Party :
SKYBLUE AERO SINGAPORE PTE LTD, a company organized and existing under the virtue
of laws of SINGAPORE, having its office at:

1 Scotts Road, #24-10 Shaw Centre


Singapore – 228208

T: +65 31062092
F: +65 62213892

(Hereinafter referred to as SKYBLUE)

(Hereinafter individually and collectively referred to as the Party/Parties)

WHEREBY THE PARTIES AGREE AS FOLLOWS:

BACKGROUND:
A. The CUSTOMER is of the opinion that the Service Provider has the necessary
qualifications, experience and abilities to provide services to the Customer.
B. SKYBLUE is agreeable to providing such services to the Customer, on the terms and
conditions as set out in this Agreement.

Whereas, SKYBLUE has the ability to provide International Trip Support services such as
JET A-1 Fuel, Ground Handling Arrangements, Computerized Flight Plans and complete Flight
Dispatch Functions and other services within the limits prescribed in Annexure 1.

And whereas, the CUSTOMER wishes to avail itself of such service on the terms and
conditions set forth herein;

SKYBLUE INITIAL: CUSTOMER INITIAL:

STAMP: STAMP:
DATE:
DATE:
ITS - 251114
NOW THEREFORE; in consideration of the matters described above and of the mutual
benefits and obligations set forth in this Agreement, the receipt and sufficiency of which
consideration is hereby acknowledged; the parties to this Agreement agree to following terms
and conditions:

Article 1: ENGAGEMENT
1.1 Upon receipt of a request from CUSTOMER, and upon compliance by CUSTOMER with
Article 3, SKYBLUE shall provide to CUSTOMER the services set forth in Article 2 hereof
(hereinafter called SERVICES)

Article 2: SERVICES
2.1 SKYBLUE shall provide to CUSTOMER the selected SERVICES within the limits
prescribed in Annex 1.

Services Please Select


Jet A-1 Fuel Yes/No
Ground Handling Yes/No
Permits Yes/No
Flight Planning Yes/No
Hotel Yes/No

2.2 Should the CUSTOMER by his own discretion and authority request additional services,
SKYBLUE may also provide the same services to be billed as additional charges.

Article 3: INFORMATION PROVIDED BY CUSTOMER


3.1 The CUSTOMER shall, within 96 hours, provide his service request to SKYBLUE in
writing via Phone followed by E-mail, mentioning detailed service requirement and flight
details e.g., Flight Date, A/C Type, Departure/Arrival Date, Airports etc.

Article 4: COST AND METHOD OF PAYMENT


4.1 CUSTOMER shall pay SKYBLUE for the SERVICES rendered as described in Annex 1
EITHER through Pre-payment through the Skyblue Premium Carnet Card OR by availing
Credit Facility through Skyblue.

Mode of Payment Please Tick


Pre-payment (Through Skyblue PREMIUM Carnet Card)
Credit

4.2 All billing will be in USD and the Currency Conversion Rate will be as per the Bank Forex
Rate on the date of Skyblue invoicing.

SKYBLUE INITIAL: CUSTOMER INITIAL:

STAMP: STAMP:
DATE:
DATE:
ITS - 251114
4.3 CUSTOMER shall be responsible for the payment of any and all taxes which may
apply with respect to the SERVICES provided to the CUSTOMER by SKYBLUE unless
expressly prescribed by law.

4.4 CUSTOMER acknowledges that all services rendered are SKYBLUE Services and that
payments for these Services shall be made solely on the basis of SKYBLUE Invoices.

By Pre-payment through the Skyblue Premium Carnet Card

4.5 CUSTOMER shall be provisioned with a Skyblue Carnet Card for availing SERVICES all
over the world. CUSTOMER shall top up the Skyblue Carnet Card with a minimum deposit
of USD 10,000. The deposit may be increased upon mutual agreement depending on the
trip cost estimate and volume of flights.
4.6 SKYBLUE shall provide by e-mail to CUSTOMER an invoice outlining all SERVICES
supplied at the earliest. SKYBLUE shall deduct payment for all SERVICES supplied
from the Carnet Card.

4.7 SKYBLUE shall provide an Account Statement after every flight and will send a
notification to the CUSTOMER to top up the Carnet Card when the card value reaches
USD 1000.

4.8 In the event that CUSTOMER fails to maintain a card value adequate enough to cover
payment of SERVICES, SKYBLUE shall have the right to reject CUSTOMER request of
any SERVICES until the card value is topped up.

By availing Credit Facility through Skyblue

4.9 SKYBLUE shall provide by e-mail to CUSTOMER an invoice outlining all SERVICES
supplied at the earliest. CUSTOMER shall clear all invoices within 14 days of their
receipt, by Wire Transfer or Bank Cheque to SKYBLUE. If the payment is by Bank
Cheque, the amount owing should be credited in the Skyblue Bank Account within 14
days. Otherwise, late payment charges will apply.

4.10 Late payments of invoices will be subject to late payment charges of 1.5% per month
charged on all outstandings on a pro-rated basis.

4.11 CUSTOMER is eligible for a USD 10,000 (USD TEN THOUSAND ONLY) credit facility
initially which may be increased after evaluating CUSTOMER payment record. Please
refer and complete Annex 2.

4.12 In the event that CUSTOMER has pending payments or if the CUSTOMER has exceeded
the credit limit, SKYBLUE shall have the right to reject CUSTOMER request of any
SERVICES until the payments are made.

SKYBLUE INITIAL: CUSTOMER INITIAL:

STAMP: STAMP:
DATE:
DATE:
ITS - 251114
4.13 CUSTOMER acknowledges that Fuel Delivery Receipts/Tickets would be handed over to
the Crew at the time of Uplift. While SKYBLUE shall make its best efforts to get duplicate
Fuel Delivery Receipts/Tickets in case the Crew Copies are lost, under no circumstance
shall CUSTOMER delay Fuel Payments beyond the Due Date citing the unavailability of
Fuel Delivery Receipts/Tickets.

Article 5: SET OFF


5.1 All invoices shall be made without any set off or counterclaim and free and clear of all
taxes, deductions, withholdings and other charges of whatsoever nature.

Article 6: TERM
6.1 This Agreement and all obligations arising there from shall be effective as from the
Date first shown above and shall continue for a period of One (1) Year thereafter.
This contract shall be automatically renewed for a period of One (1) Year, unless
otherwise a written notice is given by either party thirty [30] days in advance.

6.2 This Agreement may be extended by mutual written consent of the Parties hereto with
or without variation in the other terms and conditions hereof.

Article 7: INDEMNIFICATION
7.1 CUSTOMER agrees to indemnify and fully compensate SKYBLUE, its directors, officers,
agents, and employees from and against all claims, actions, suits, and damages
whatsoever in respect of any loss, injury, liability, damage or obligation to compensate
arising out of, or connected with, SERVICES or Additional SERVICES provided by
SKYBLUE and the use thereof by CUSTOMER, its directors, officers, agents and
employees.

7.2 CUSTOMER agrees to give SKYBLUE prompt and timely notice of any claim, action or
suit brought against CUSTOMER which might, in any way, directly or indirectly, effect or
involve SKYBLUE. SKYBLUE shall have the right to participate in any defense or
settlement therein, and CUSTOMER agrees that all costs and expense incurred by
SKYBLUE in connection with such claim, action or suit shall be the obligation of
and shall be reimbursed by CUSTOMER.

7.3 SKYBLUE agrees to assist and cooperate as may be required by CUSTOMER and its
insurers in respect of any claim, action or suit in a timely manner.

Article 8: GENERAL
8.1 This agreement may be amended or modified by written agreement of the parties hereto.

8.2 This Agreement and all matters relating thereto shall be interpreted in accordance with the
laws and rules of Singapore.

8.3 It is expressly understood and agreed that time shall be of the essence of this Agreement.

SKYBLUE INITIAL: CUSTOMER INITIAL:

STAMP: STAMP:
DATE:
DATE:
ITS - 251114
8.4 Each of the parties hereto shall, from time to time and at all times, do such further acts
and execute and deliver all such further deeds and documents as shall reasonably be
required in order to fully perform and carry out the terms of this Agreement.

8.5 This Agreement shall ensure to the benefit of, and be binding upon, the Parties
hereto and their respective successors and assigns.

8.6 SKYBLUE represents and warrants that it has the full right and power to provide the
SERVICES set forth in this Agreement and that there are no outstanding agreements,
assignments or encumbrances inconsistent with this Agreement.

IN WITNESS WHEREOF the parties have caused this Agreement to be executed by their duly
authorized officers as of the day and year first above written.

For: For: SKYBLUE AERO

Name: Name: Sylvester Monie

Signature………………………………… Signature………………………

Title: Title: MD

Company Stamp Company Stamp

SKYBLUE INITIAL: CUSTOMER INITIAL:

STAMP: STAMP:
DATE:
DATE:
ITS - 251114
ANNEX 1 - PRICE STRUCTURE
SERVICES COMMERCIALS
Skyblue Fuel
 Skyblue Jet A 1 Fuel Competitive Pricing
 Fuel set up at all stations
 Fuel Bowser coordination on day of flight to ensure For Fuel Uplift < 1000 USG: Uplift Fee - USD 100
no delays due refueling
Ground Handling
Includes:
 Ground Handling Arrangements and 150 USD per arrangement
Coordination
 Catering Arrangements
 3 Hotel Choices (from Skyblue Hotel List)
 Flight Following / Follow Up / Flight Movement
Reporting
 Crew Assistance
 Communications (AFTN/FAX/EMAIL/MOBILE)
Note: Charges will apply if flight is cancelled more
 Transportation Arrangement
than
 Aircraft Parking Coordination 2 hours after receiving confirmation.
 CIQ Notification and Coordination
Permits
 Overflight Permit 40 USD per country / leg
 Revalidation of Overflight Permit 20 USD

 Landing Permit 80 USD per station per landing


 Revalidation of Landing Permit 40 USD

 Slot 40 USD per station per landing


 Revalidation of Slot 20 USD

 Short Notice Surcharge (Overflight/Landing Permits) USD 100 per permit

Note: Special/Agency charges may apply on permits


for certain countries.

Note: A permit requested within the official


standard lead time is subject to a short-notice
surcharge

Note: Charges will apply if flight is cancelled more


Flight Planning than
 Powered by LUFTHANSA’s LIDO database 60 USD per sector
 Optimal Route Planning 120 USD per sector (ETOPS)
 Computerized Flight Plans + ATC Filing
 Full Weather Brief with Graphics
 Decoded NOTAMS
 Movement messages
Bank Fee
 Bank TT Charges USD 20 per third party invoice

Administration Fee
 Oversight/Reconciliation of Third Party Invoices Pre-Payment - 4%
 Oversight and Reconciliation of Navigation Invoices Credit - 8%, Credit Period – 14 days

SKYBLUE INITIAL: CUSTOMER INITIAL:

STAMP: STAMP:
DATE:
DATE:
ITS - 251114
ANNEX 2 - CREDIT APPLICATION

Application Information
Full Legal Name of Applicant:
Physical Address:
City: State:
Postal Code: Country:
Phone: Fax:
Email:
Primary Contact Name:

Banking References
Bank Name:
Physical Address:
City: State:
Postal Code: Country:
Account Officer Name:
Bank Account no.:

Flight Department Information


Contact Name and Title:
Phone: Fax:
Email:
Type of Operation: PVT/Non-Sched Commercial
Estimated Monthly Fuel Uplift:

Aircraft List
Tail no Aircraft Type
1.
2.
3.
4.
5.

Print Name/ Title: Authorized Signature: Date:

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