A

SKILL DEVELOPMENT RECORD NOTE

FOR

COMMUNICATION SKILL

Submitted

By

TEENETI CHANDHAN KUMAR REDDY.MR

(H.T.NO.: 16P25A0411)

Record Submitted In Partial Fulfillment for the Award of Degree Of

BACHELOR OF BUSINESS MANAGEMENT

Under The Guidance Of

MRS.CH.ANUSHA

MBA

Sun International Institute for Tourism & Management

(AFFILIATED TO BHARATHIAR UNIVERSITY)

VST CROSS ROAD, HYDERABAD – 500020

(2016-2019)
 CERTIFICATE

Date:...........................

I hereby certify that the Skill Development Record Note (SDRN) submitted in partial
fulfillment for the award of BBA from Sun International Institute for Tourism &
Management, Bharathiar University, was carried out by TEENETI CHANDHAN
KUMAR REDDY H.T. NO. 16P25A0411 under my guidance. This has not been
submitted to any other University or institution for the award of any
degree/diploma/certificate.

Project Guide External Examiner

Mrs.Anusha

Head of the Department Director

(Management Studies)
 DECLARATION

I hereby declare that this Record submitted by me to the Department of Business

Management, BHARATHIAR UNIVERSITY, is a bonafide work undertaken by me and it is
not submitted to any other University or Institute for the award of any degree or diploma
certificate or published any time before.

Place: Hyderabad

Date: ......................

TEENETI CHANDHAN KUMAR REDDY

 ACKNOWLEDGEMENTS

It is my primary responsibility to acknowledge all the people who spent their precious time
for us and lead their hands for the successful completion of my project. It is pleasure to
express my sincere gratitude to Sun International Institute for Tourism & Management for
giving me such enormous opportunity.

I express my sincere thanks to Mrs.Vani (Director),Mrs.P.SriVani (H.O.D) for permitting

me in doing the record in college.

I would like to thank Mrs.Anusha (Project Guide), for supporting me in carrying out my
record and attaining my results.

TEENETI CHANDHAN KUMAR REDDY

 TABLE OF CONTENTS

Topic Page Number

Self Introduction 01

Etiquette Elaborate 02

Corporate Etiquette 05

Workplace Etiquette 09

Business Etiquette 14

Email Etiquette 21

Telephone Etiquette 30

Meeting Etiquette 40

Atire Aspects 45

Dress Sense 51

Grooming Skills 52

E-Communication 56

E-mail Id& Communication 60

Skype 66

Grooming Skills 73

Aptitude Apetizer 78

Quantitative Verbal Aptitude&Reasoning 80

Attitude Building 82

Positive Attitude 92

Great Personalities 102

Power Point Presentation 109

Conclusion 113