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NCR Americas

APTRA™ Advance NDC


Release 3.00.10
CE Bring Live Guide – Disk Image (Ghost™)

October 5, 2006

B001-0000-0131
The product described in this book is a licensed product of NCR Corporation.

APTRA™ is a trademark of NCR Corporation.

Ghost™ is a trademark of the Symantec Corporation.

WINDOWS and WINDOWS XP are registered trademarks of Microsoft Corporation

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and
firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world.
In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult
with your NCR representative or NCR office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and
value of this book.

Address correspondence to:

Americas Professional Services Group


NCR Corporation
1700 S. Patterson Blvd.
Dayton, Ohio 45479

This document and information is the property of NCR Corporation.


Any unauthorized use or reproduction is prohibited.
Copyright © 2006, NCR Corporation.
All rights reserved.
NCR AMERICAS APTRA ADVANCE NDC 3.00.10 CE BRING LIVE GUIDE – DISK IMAGE

TABLE OF CONTENTS

Table of Contents

1 Introduction ................................................................................................1

2 Before You Begin.......................................................................................2

2.1 Assemble the Installation Hardware and Software....................2


2.1.1 Hardware......................................................................................2
2.1.2 Software .......................................................................................4
2.1.3 Additional Information for Installation..........................................5
2.2 Time Required for Installation .....................................................5

3 Installation Startup .....................................................................................6

4 System Setup ..........................................................................................12

4.1 Set Device Configuration ..........................................................14


4.2 SDC Alarms ...............................................................................15
4.3 SDC MEI Configuration.............................................................16
4.4 SDC Night Safe .........................................................................16
4.5 SDC Prox. Detector...................................................................17
4.6 SDC Remote Relay...................................................................17
4.7 SDC RS-232 ..............................................................................17
4.8 SDC Remote Status..................................................................18
4.9 SDC ISI/Fas. Light.....................................................................18

5 Installing Patches.....................................................................................21

A Configuring Communications...................................................................22

A.1 Set SNA 3624 Communications...............................................22


A.2 Set 3270 BISYNC Communications.........................................26
A.3 Set SNA LU0 Communications ................................................30
A.4 Set TCP/IP Communications....................................................36
A.5 Dial Up Communications Configuration ...................................38

B Configuring Encryption Keys ....................................................................39

B.1 Single DES Without XOR Encryption Procedures...................39


B.2 Single DES With XOR Encryption Procedures........................39

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TABLE OF CONTENTS

B.2.1 ENTERING THE A KEY:.......................................................... 41


B.2.2 ENTERING THE B KEY:.......................................................... 42
B.3 Triple DES Encryption Procedures.......................................... 44
B.3.1 ENTERING THE A KEY:.......................................................... 45
B.3.2 ENTERING THE B KEY:.......................................................... 46

C Installation Errors and Recovery..............................................................48

C.1 Installation is Aborted Due to a Critical Error........................... 48


C.2 Other Messages ....................................................................... 49

D Menu Structure .........................................................................................50

D.1 Main Menu ................................................................................ 50


D.2 System Application Menu Structure - Part 1 ........................... 51
D.3 System Application Menu Structure - Part 2 ........................... 52
D.4 Self-Service Configuration Sub-menu Structure..................... 53

E Canada Only - CE Bring Live Quick Reference ......................................55

F Canada Only – Secure Key Entry Boot Disk Utility Quick Reference ...71

F.1 Software Pre-requisites & Exclusions...................................... 71


F.2 Overview ................................................................................... 71

Revision Record

Revision Date Description

1.0 August 2, 2006 Initial Issue


2.0 October 5, 2006 • Updated the BIOS level for the Pele II to 1.08
and changed location reference to this BIOS
upgrade for Authorized Service Partners on
page 3.
• Added that 5675 comes with a 12” or 13-15”
monitor on page 3.
• Added the note DO NOT PRESS ENTER to the
screens on page 9.

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INTRODUCTION

1 Introduction

This installation and bring live guide provides step by step instructions for performing a
complete installation and bring up of the software for the NCR Americas APTRA Advance
NDC ATM.

The complete installation and bring up process consists of a series of tasks.

„ Installation Preparation (Before You Begin)


„ System Startup
„ Software Installation
„ System Setup

This document must be used with your site's Parameter Sheet. If you do not have your
Parameter Document, contact your installation coordinator.

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BEFORE YOU BEGIN

2 Before You Begin

Your first step is to determine if you are performing a full install or if you are finishing an
installation that was begun at the factory with a Factory Fitted Kit.

„ If you are performing a full install, begin with the next section, Assemble the Installation
Hardware and Software.
„ If you are finishing an installation that was begun at the factory, begin with the System
Setup section on page 12 of this document. Factory installs are indicated by a cover sheet
that is taped over the CD ROM drive. This cover sheet lists the name and release number
of the software loaded and the communications protocol.
„ If you are re-installing software that was originally loaded with a Factory Fitted Kit (FFK
69xx), determine if you need to change the answers to the installation questions that were
added to the APTRA XFS and XP CD Installation Boot Diskette. If you want to change the
answers, do the following to clear the factory install answers and reinstall.
„ Put the boot diskette that came with the ATM from the factory into the flex drive.
„ Manually run A:\PrepFlex.bat.
„ Press 1 (for Yes) at the “Do you want to clear the factory settings?” prompt. DO NOT
press ENTER.
„ Go to the next section, Assemble the Installation Hardware and Software, and
continue with the full installation.

2.1 Assemble the Installation Hardware and Software

Before you start performing a full NCR Americas APTRA Advance NDC software installation,
you must verify that you have the following hardware and software.

2.1.1 Hardware

Verify that you have the following hardware and/or perform the following hardware related
activities.

1. An XP-capable NCR ATM with the following minimum configuration:


„ Processor: 566 MHz Celeron
„ RAM: 256 MB
„ Hard Disk: 10 GB
„ CD ROM Drive
„ Flex Disk Drive: 1.44 MB
„ Front Display: (VGA 640x480, 256 color) (SVGA 800x600 recommended)
NOTE: For non-customized installs, the 640x480 resolution with 256 colors is
available, but the standard resolution is 800x600.

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BEFORE YOU BEGIN

2. Identify Motherboard:
„ Pele II
„ Phantom
„ Pivat
3. Verify/Upgrade Motherboard BIOS level. Must be:
„ Pele II - Ver. 1.08 or greater
„ Phantom - Ver. 16.86 or greater
„ Pivat – Ver. 2.01 or greater
If you do not have the flash disks, proceed as follows:

„ NCR CEs can copy the updates from the wcsnet page at
http://www.wcsnet.ncr.com/level3.asp?navIDVar=&IndexID=5617&ResultType=2&on
Node=
„ Authorized Service Partners can copy the updates from their NCR portal.
„ Value-Added Resellers should contact NCR.

NOTE: Depending upon the financial institution, the ROM BIOS may be password
protected. You will need to consult with a member of the financial institution if this is the
case.

4. Determine the type of monitor on the ATM (possible model types are listed):
„ Touch - 5874, 5877, 5886, 5887, 5675
„ Exterior Touch - 5886, 5887, 5890, 6676
„ FDK
„ 7.7” – EasyPoint 57
„ 8-10” – 5888, 5670, 5870, 5684, 5884, 5685, 5885, 5688, 5890
„ 12” – 5674, 5675 (also comes as 13-15”), 5886, 5887, 5890, 6676
„ 13-15” – 5675 (also comes as 12“), 5875, 5877, 6676

5. Enable/Disable the Onboard Video Chip, if necessary, as follows:


„ If the ATM has a HELGA board, or other plug-in video card for the digital LCD panel
(using rectangular connector), the onboard video must be disabled.
„ If the ATM does not have a plug-in video card, the onboard video must be enabled.
The onboard video is enabled/disabled both in the BIOS and via the J5 jumper on the
Phantom processor board.

NOTE: If you do not enable/disable the onboard video chip, SysApp will not display on the
front monitor.

NOTE: If the ATM was upgraded from the Phantom to the Pele II processor, the HELGA
board should be removed (assuming the Pele II does not use it).

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BEFORE YOU BEGIN

6. Enable/Disable the Onboard Network Interface if the ATM will run TCP/IP
communications, and only if necessary, as follows:
„ If the ATM has a separate PCI Ethernet card installed and you want to keep using that
card with Americas APTRA Advance NDC, then the onboard network interface must
be disabled. If you want to use the onboard network interface, the PCI Ethernet card
must be removed and the onboard network interface must be enabled.
„ If the ATM does not have a separate Ethernet card, then the onboard network
interface can be used for TCP/IP communications, and the onboard network interface
must be enabled.
The onboard network interface is enabled/disabled both in BIOS and via a switch pack on
the Pele II processor board.

„ In BIOS, go to the 'Advanced' tab, select 'PCI Configuration', and enable or


disable the 'Network Controller' option as required.
„ Make sure that Switch Pack 1, switch number 1 is enabled or disabled as
required.
7. If the ATM will run Leased Line communications:
„ If you have a Pele II core with a 3COM Ethernet card installed, you need to remove
the card.
„ If you have a Pivat core, you need to disable the on-board Ethernet.
NOTE: Leaving the card in or leaving it enabled may prevent you from getting DTR.

8. If you have the Enhanced Audio Jack installed, and you need to have public audio
enabled, you must switch jumper J7 on the Enhanced Audio Amplifier PCB board from
0 (links pins 1 and 2, factory setting) to 1 (links pins 2 and 3). Otherwise, the audio will
not be heard through the ATM speaker.
9. PC Keyboard (101 Key Keyboard)
NOTE: Because of the location of the PC keyboard connection, you usually view the
installation information on the front panel for front-loading ATMs and on the rear panel for
rear-loading ATMs.
10. Mouse (handy, but not required)
11. SVGA Monitor (handy, but not required - so you don't have to turn the ATM monitor)

2.1.2 Software

Both required and optional software

Required Software

1. CE Key Disk for Pele II and Phantom, or USB Service Key for Pivat (NCR restricted,
available from IPP at 1-800-543-2010)
„ Pele II and Phantom cores – G531-1001-0000
„ Pivat Core – G531-1004-0000
2. XP BIOS upgrade for NCR ATMs (see Hardware list earlier)

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BEFORE YOU BEGIN

3. Americas APTRA XFS and XP CD Installation Boot Diskette – Disk Image Install
4. Americas APTRA XFS and XP CD #1 (Use the CD that matches the motherboard.)
„ Disk Image Install – Phantom/Pele II
„ Disk Image Install – PIVAT
5. Americas APTRA Advance NDC CD #2

Optional Software

This software may be separate or may be combined onto one or more CDs or flex disks.
You may have all or none of these pieces of optional software for this installation.

6. Customer CD (customization data, created by NCR PS)


7. Customer Service Pack CD
8. Third-Party software
9. Copyfile flex disk (for post installation entered through Supervisor)
10. SSViewer program and document – available from level 2 website:
http://www.ncrnet.ncr.com/level2atm/

2.1.3 Additional Information for Installation

1. ATM Network ID
2. Network phone number for downloads
3. Communications Protocol and Parameters Sheet - TCP/IP, SNA 3624, SNA LU0, IBM
3270 Bisync, or Dialup
4. Encryption Mode (Single or Triple DES) and a valid set of keys
NOTE: The BAPE keyboard supports only Single DES. The EPP keyboard supports
Single and Triple DES.
5. Type of receipt paper - Black Mark or Non-Black Mark

2.2 Time Required for Installation

These times are approximate and can vary by ATM and financial institution.

ATM Preparation 30 minutes


ROM BIOS upgrade 15 minutes
Install Boot Disk and CD #1 30 minutes
Install CD #2 25 minutes
Install additional software approximately 15 minutes for each package
System setup 30 minutes
Service Pack updates 5-30 minutes (depending upon size of service pack)

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INSTALLATION STARTUP

3 Installation Startup

NOTE 1: Although you have already been trained to install this software, if you
need additional assistance, contact the appropriate support organization:
„ NCR Customer Engineers - Contact your CE Territorial/Regional Expert for
APTRA Advance NDC. If you do not have a CE Territorial Expert, contact the
TSO Level 2 Self Service Support at 1-800-446-2344. Use your hardware PIN.
„ ASSPs - Call 1-800-531-2222. Have your access PIN available.
„ Self Maintainers - Call 1-800-262-7782.

NOTE 2: If you are installing this software at the factory, begin at step 1 below
and continue through step 27 only.

NOTE 3: If your ATM was factory loaded, skip to the System Setup section on
page 12 and start with Step 24.

NOTE 4: Installation questions can be viewed and answered from the SVGA
monitor/PC keyboard or the EOP. You can switch between the EOP and the
keyboard/monitor during the installation. The front panel pin pad is not active
until XP is installed,
INSTALLATION TIME: Approximately 30 minutes

1. Connect the keyboard, mouse and possibly an SVGA monitor to the core.
2. If you have had the core out, reconnect all cables to the core before turning on the ATM.
3. Place the Normal/Supervisor switch into the Supervisor position.
4. Insert the Americas APTRA XFS and XP CD Installation Boot Diskette into the 3.5 in.
flex drive.
5. Turn on the ATM and insert the Americas APTRA XFS and XP CD #1 into the CD-ROM
drive.
„ Use the CD that matches the motherboard.
„ Disk Image Install – Phantom/Pele II
„ Disk Image Install – PIVAT
„ The drive image restores
„ The CD drivers load.
NOTE: CD-ROM problems have been reported when loading this software on older
ATMs. If you are having trouble loading this software on an older ATM, consider replacing
the CD-ROM drive.

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INSTALLATION STARTUP

6. The message, “Please remove floppy after 2 minutes” displays.


Do not remove the flex disk before the flex drive light goes out.

7. When the light on the flex drive goes out, remove the CD Installation Boot Diskette.
„ The image installs. This may take some time. Be patient.
„ The machine reboots several times.
NOTE: You MUST remove the boot diskette BEFORE the machine reboots or the installation
will restart at step 5.

SVGA/EOP Display

Insert Custom Personality Media


(Unique IDs) if applicable.

Personality Media may be a


flex disk or a CD.

If this is a factory install,


insert factory diskette now.

Else, INSERT CD #2 NOW.

Press NUMERIC key to continue.

8. Remove CD #1 and insert the Americas APTRA Advance NDC CD #2. Press a
Numeric (0-9) key.
The Select Unique ID screen displays.
SVGA/EOP Display

Select Unique ID
Standard ATM (STD)
Serial Exterior Touch (X)
Serial PC Misc Interface (M)
640 x 480 (640)
640 x 480 & Misc I/F (640M)
Easy Point 5x (EP)
P78 (G)
P78 – PIVAT (GP)

***********************************************************************
All ATMs are Standard unless found in the list below
***********************************************************************
1 UP 2 DOWN 3 SELECT
4 MORE 5 PREVIOUS

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INSTALLATION STARTUP

9. Scroll to the unique ID profile for this machine. Then press 3 to select it. Use Standard
ATM (STD) unless this ATM meets one of the conditions listed below Standard ATM on
the screen.
NOTE: APTRA Advance NDC does not support the P78. Therefore you should not select
either of the two P78 IDs.

As you scroll down the list, a description of the profile displays between the asterisks.

Unique ID Description

Standard ATM (STD) All ATMs are Standard unless found in the list below
Serial Exterior Touch (X) Standard profile with Serial -- Zytronic Exterior Touch Monitor
Serial PC Misc Interface (M) Standard profile with Serial PC Miscellaneous Interface
640 x 480 (640) Set Screen Resolution to 640x480 Use for 640x480 (Do not use
for EP 57, model 5305)
640 x 480 & Misc I/F (640M) 640 x 480 Screen resolution with Serial Miscellaneous Interface
Easy Point 5x (EP) EP5x Only (Sets 640x480 screen resolution and EP 5x graphics)
NOTE: DO NOT use for other EP models (such as EP 62, model
5362).

The Select AANDC Installation Type menu displays:

SVGA/EOP Display

Select AANDC Installation Type

==========================================
1 Secure
2 Development

==========================================
Select an option.

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INSTALLATION STARTUP

10. Press 1. DO NOT press ENTER.


The Select Keyboard Layout menu displays:

SVGA/EOP Display

Select Keyboard Layout

==========================================

1 ANSI (ENTER - Top Right) (DO NOT PRESS ENTER)


2 Standard (CLEAR- Top Right) (DO NOT PRESS ENTER)
3 Alternate (CANCEL - Top Right) (DO NOT PRESS ENTER)

==========================================
Select an option

11. Press the appropriate keyboard type. DO NOT press ENTER.

The All Questions are Answered screen displays:

SVGA/EOP Display
All questions are answered:

==========================================

1 Continue installation (DO NOT PRESS ENTER)


2 Re-answer all questions (DO NOT PRESS ENTER)

==========================================
Select an option.

12. Either: Press 1 to continue with the configuration you have selected. Continue with next
step.
Or: Press 2 if you want to make changes. The Select a Unique ID screen displays
so you can answer all the questions again.
DO NOT press ENTER.
The installation of APTRA XFS begins.

The unattended install continues, the system reboots, and then continues the installation.
(Approximately 30 more minutes.) The system reboots.

"Please remove CD Anytime" displays.

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INSTALLATION STARTUP

13. Remove CD #2. The system reboots three times and then the installation continues.
The Configuring Communications screen displays.
Front/SVGA Display Rear Display
Communications Type Select Communication Type..
1. TCP/IP 2. Leased Line
Select the type of communications that you want to install 3. Dialup
(Select the option number on the PC keyboard)

1. TCP/IP
2. Leased Line Comms
3. Dialup
0. Exit

14. Enter the appropriate Communications Type. DO NOT press ENTER.


The Finished Configuring ATM screen displays.

Front/SVGA Display Rear Display

************************************************************** Finished Configuring Options..


Finished Configuring the ATM 1. Continue 2. Re-enter
**************************************************************
Confirm the Value Entered:
[Comms Type] Selected

Select the option number on the PC keyboard:


1=Continue Installation
2=Re-enter Options
0=Exit

15. Either: Press 1 if you agree with the displayed comms option. Continue with next step.
Or: Press 2 if you want to make changes. Return to Step 13 to change.
DO NOT press ENTER.
The installation continues.

Front/SVGA Display Rear Display

*************************************************************** Do you have any Update Packages?


Installation of Local ATM Files and Packages: ENTER: 1=YES 2=NO
***************************************************************
Do you have any software update packages to install?”

(Enter number from PC Keyboard for desired option)


1=YES
2=NO
0=Exit

16. Press 1 ONLY if you have additional packages, such as APTRA Link, to install. Otherwise
go to Step 22.

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INSTALLATION STARTUP

17. You are prompted to install the media for the first additional package:
Front Display Rear Display

********************************************************** Insert Software media into drive


PRESS ANY KEY TO CONTINUE...
Insert Software Package media into drive
(for CDs, wait for the drive light to go out.)
“*********************************************************
Press any key to continue.

18. Insert the media for the first package and then press any key. Follow the instructions
provided by the additional package.
19. After the fist additional package is installed, you are prompted to remove the media:
Front Display Rear Display

********************************************************** Done Copying Files - Remove all


Media. PRESS ANY KEY ...
Finished Copying Files
Remove all Diskettes, CDs and Flash Drives
“*********************************************************
Press any key to continue.

20. Remove the media.


21. Repeat Steps 16-20 if you have more packages to install.
22. After you have installed all additional packages, or if you do not have additional packages,
press 2. DO NOT press ENTER.
The System reboots twice and then activates APTRA Security.

23. If you installed APTRA Link Client as one of your additional packages, reboot the system
again. Otherwise, continue with the next section of this document.

Note to Factory Stager: Stop at this point.

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SYSTEM SETUP

4 System Setup

After installing the system software during a full ATM installation or upgrade, or after the
software has been installed through a Factory Fitted Kit, you need to configure the ATM to run
transactions. Use the following procedures.

24. Go to the Operator Panel and place the ATM in Supervisor mode.
The Supervisor Main menu displays.
Select
4 Replenish 5 Configure
6 Access 7 Diagnostics
8 Transfer 9 Exit
26 Fault Display
90 Misc Funcs

25. Press 5, and then ENT.


The System Configuration menu displays.

Configure Configure 2
0 Disp Config 1 Print Config 37 TCP/IP Config
2 Track 1 3 Roll Width 38 Dialup Config
4 Machine No. 5 Date/Time 44 PD Options
6 Msg Mode 7 Disp Scrn 80 Disp Csh/Acc Config
8 Set Print 9 Set Cash 81 Prnt Csh/Acc Config
10 Rst Mode 11 Set Default
12 Trace On 13 Trace Off
14 Set Coins 30 Set Jrnl
31 Volume SST 32 Volume Jack
33 Disbl Jrnl 99 More

26. Press 2, then ENT (Track 1).


27. Enter the # FROM PARAMETER SHEET, then press ENT.
28. Press 3, then ENT (Roll/Width).
29. Enter 40, then press ENT, enter 01, then press ENT.
30. Press 4, then ENT (Machine #).
31. Enter the 6-digit machine # FROM PARAMETER SHEET, then press ENT.
32. Press 5, then ENT (Time/Date).
33. Enter today’s date as YYMMDD, then press ENT.
34. Enter the time in military format (HHMM), then press ENT.
35. Press 6, then ENT (Message Mode).
36. Enter the Message Mode FROM PARAMETER SHEET, then press ENT.
37. Press 8, then ENT (Set Count Printer).
38. Press 3, then ENT.

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SYSTEM SETUP

39. ONLY IF this is an Electronic Journal machine, press 30, then ENT (E/Jrnl Active).
„ Press 1 for EJ only. Then press ENT.
„ Press 2 for EJ and paper journal. Then press ENT.

40. Press 11, then ENT.


41. Press 1, then ENT (Print Configuration).
NOTE: If you are at the rear of the ATM, the configuration will print on the journal. If you
want to print on the receipt printer, you need to transfer to the front display.

42. If you are running TCP/IP or Dialup communications, go to Appendix A to configure


now. Otherwise, press CANCEL to return to the Select Menu.
43. Press 6, then ENT (Access Menu).
The Access Menu displays.
Access
0 Disp Access 1 Print Access
2 Set Passwrd 3 Init Entry
4 Init Disply 5 Exit Mode
6 Enter V 7 Write V
8 Enter A 9 Write A
10 Enter B 11 Write B
12 Enter MAC 13 Set Access
14 Hallmark 15 Copyfile
20 Promote Menu 25 Key Entry

44. Press 3, then ENT.


45. Press 1, then ENT (Initial Entry Replenish).
46. Press 5, then ENT.
47. Press 1, then ENT (Auto exit).
48. Press 13, then ENT.
49. Go to Appendix B for appropriate DES Encryption instructions for your installation.
50. Press 1, then ENT to print the Check Digits for accuracy.
NOTE: If you are at the rear of the ATM, this will print the journal. If you want to print on
the receipt printer, you need to transfer to the front display.
51. Press CNL.
52. Press 7, then ENT.

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SYSTEM SETUP

4.1 Set Device Configuration

NOTE: There will be a brief pause as the System Application program loads.

The Sys App Main Menu displays.


Sys App Main Menu

1 Maintenance
2 Device Self Tests
3 Event Logs
4 Service Tallies
5 Device Status List
6 Device Servicing
7
8 Self-Service Configuration

<Transfer I/F Save NT Info>

<Shutdown Exit>

53. Press 8.
The Self-Service Config Menu displays.
Self-Service Config Menu

1 Display Hardware Info


2 Display Software Info
3 Set Device Config
4 Set Date and Time
5 Set Active Language
6 Set Active Printer
7 Set Product Class
8
Previous>

54. Press 3.
NOTE: FROM THIS POINT FORWARD, THE MENUS DISPLAYED COULD BE
DIFFERENT DEPENDING UPON THE INSTALLED HARDWARE.

IN SOME INSTANCES, YOU WILL HAVE TO GO TO PAGE 2 ON THE MENU TO


CONFIGURE CERTAIN DEVICES.

READ YOUR MENUS!

The Set Device Configuration Menu displays.

Set Device Configuration 1/2 Set Device Configuration 2/2

1 SDC Alarms 0 Page Up


2 Communications 1 SDC Remote Relay
3 Cash Handler 2 SDC RS-232
4 EPP BAPE Keyboard 3 SDC Remote Status
5 General Device Config 4 SDC ISI/Fas. Light
6 SDC MEI Configuration 5
7 SDC Night Safe 7
8 SDC Prox. Detector 8
9 Page Down
Previous> Previous>

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SYSTEM SETUP

4.2 SDC Alarms

55. Press the NUMBER FOR SDC ALARMS.


The SDC Alarm Cfg. menu displays.
SDC Alarm Cfg.

Select Device:
PRESENT / NOT PRESENT

OK>

<Toggle Cancel>

56. If you DO NOT have an alarm system on this ATM, press the Toggle FDK to change to
Not Present, then press the OK FDK.
NOTE: If you do not have alarms but you say they are present, you will get
persistent reboots, or a message is sent to the Host that the safe is open.

57. Press the NUMBER FOR CASH HANDLER.


The following displays:
Cash Handler

1. Set
2. Learn

58. Press 1.

59. Configure the singularity of the bills as shown below.


20s and 5s = 106, 10s = 102, Stamps = 118

NOTE: You use the FDK Keys on the left of the operator panel to navigate up and down
on the screen. The BLACK mark moves to the selection you are on. Make your changes
and press the OK FDK on the right.

The screen values below are SAMPLES ONLY. Change the values displayed on the
ATM to what you need.

Note Configuration 2/4 Note Configuration 3/4 Note Configuration 4/4


Note Configuration 1/4
Page Up Page Up Page Up
Note Size Type 1:
Note Size Type 5: Singularity Type 2: Singularity Type 6:
66
66 106 106
Note Size Type 2:
Note Size Type 6: Singularity Type 3: Singularity Type 7:
66
66 106 106
Note Size Type 3:
Note Size Type 7: Singularity Type 4: Presentation Order
66
66 106 1234
Note Size Type 4:
Singularity Type 1: Singularity Type 5:
66
106 106
Page Down
Page Down Page Down < Tab OK >
< Page Down Cancel >
< Tab OK >
< Tab OK > < Tab OK >
< Reset Cancel >
< Page Down Cancel > < Page Up Cancel >

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SYSTEM SETUP

After changes you will see:


Note Configuration

Configure New Parameters?:


NO

OK >
< Toggle Cancel >

60. Press Toggle FDK to change the NO to a YES.


61. Press the OK FDK.
The Set Device Configuration Menu displays.

4.3 SDC MEI Configuration

62. Press the NUMBER FOR SDC MEI CONFIGURATION.


The SDC MEI Configuration menu displays.
SDC MEI Configuration

Select Device:
PRESENT / NOT PRESENT

OK>

<Toggle Cancel>

63. If you DO NOT have SDC MEI on this ATM, press the Toggle FDK to change to Not
Present, then press the OK FDK.

4.4 SDC Night Safe

64. Press the NUMBER FOR THE NIGHT SAFE.


The SDC Night Safe Cfg. menu displays.
SDC Night Safe Cfg.

Select Device:
PRESENT / NOT PRESENT

OK>

<Toggle Cancel>

65. If you DO NOT have a night safe on this ATM, press the Toggle FDK to change to Not
Present, then press the OK FDK.

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SYSTEM SETUP

4.5 SDC Prox. Detector

66. Press the NUMBER OR THE PROXIMITY DETECTOR.


SDC Prox. Detect Cfg. menu displays. SDC Prox. Detect. Cfg.

Select Device:
PRESENT / NOT PRESENT

OK>

<Toggle Cancel>

67. Press the Toggle FDK to Not Present, then press the OK FDK.
68. Press 9 to go to Page 2 of the Configuration Menu

4.6 SDC Remote Relay

69. Press the NUMBER FOR THE SDC REMOTE RELAY.


The SDC Remote Relay Cfg. menu displays.
SDC Remote Relay Cfg.

Select Device:
PRESENT / NOT PRESENT

OK>

<Toggle Cancel>

70. If you DO NOT have a remote relay on this ATM, press the Toggle FDK to change to Not
Present, then press the OK FDK.

4.7 SDC RS-232

71. Press the NUMBER FOR SDC RS-232.


The SDC RS-232 menu displays.
SDC RS-232

Select Device:
PRESENT / NOT PRESENT

OK>

<Toggle Cancel>

72. If you DO NOT have SDC RS-232 on this ATM, press the Toggle FDK to change to Not
Present, then press the OK FDK.

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SYSTEM SETUP

4.8 SDC Remote Status

73. Press the NUMBER FOR SDC REMOTE STATUS.


The SDC Remote Status Cfg. menu displays.
SDC Remote Status Cfg.

Select Device:
PRESENT / NOT PRESENT

OK>

<Toggle Cancel>

74. If you DO NOT have remote status on this ATM, press the Toggle FDK to change to Not
Present, then press the OK FDK.

4.9 SDC ISI/Fas. Light

75. Press the NUMBER FOR SDC ISI/FAS LIGHT.


The SDC ISI/Fas. Light Cfg. menu displays.
SDC ISI/Fas.Light Cfg.

In Service Indicator:
PRESENT / NOT PRESENT

Fascia Light
PRESENT / NOT PRESENT
<Tab OK>

<Toggle Cancel>

76. Press the Toggle FDK to PRESENT.


77. Press the Tab FDK until the Fascia Light option is selected.
78. Press the Toggle FDK to PRESENT.
79. Press the OK FDK.
The Set Device Configuration Menu 2/2 displays.
Set Device Configuration 2/2

0 Page Up
1 SDC RS-232
2 SDC Remote Relay
3 SDC Remote Status
4 SDC ISI/Fas. Light
5
6
7
8 Previous>

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SYSTEM SETUP

80. Press the Previous FDK.


Self-Service Config Menu displays.
Self-Service Config Menu

1 Display Hardware Details


2 Display Software Details
3 Set Device Configuration
4 Set Date and Time
5 Set Active Language
6 Set Active Printer
7 Set Product Class – Serial . . .
8 Previous>

81. If you are running TCP/IP Communications, skip to Step # 88; otherwise, press 3.
The Set Device Configuration menu displays.
Set Device Configuration 1/2

1 SDC Alarms
2 Communications
3 Cash Handler
4 EPP BAPE Keyboard
5 General Device Config
6 SDC MEI Configuration
7 SDC Night Safe
8 SDC Prox. Detector
9 Page Down

Previous>

82. Press 2.

83. If you are running SNA or Bisync, go to Appendix A and follow the instructions to
configure communications.

84. Press the lower right-hand key (Previous) until you return to the Sys APP Main
Menu.
The Sys App Main Menu displays.
Sys App Main Menu

1 Maintenance
2 Device Self Tests
3 Event Logs
4 Service Tallies
5 Device Status List
6 Device Servicing
7
8 Self-Service Configuration

<Transfer I/F Save NT Info>

<Shutdown Exit>

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SYSTEM SETUP

85. Press 8.
The Self-Service Config menu displays.
Self-Service Config Menu

1 Display Hardware Info


2 Display Software Info
3 Set Device Config
4 Set Date and Time
5 Set Active Language
6 Set Active Printer
7 Set Product Class
8
Previous>

86. Press 7.
87. Key in the Product Class, Plant Code and Serial Number for your unit.
The product class for most models is 58 plus the model number, such as 5890 for a P90
and 5886 for a P86. However, there are two exceptions:
„ The product class for an EasyPoint 57 (EP 57) is 5305.
„ The product class for an Easy Point 62 is 5362.
88. Press Previous until you return to the Sys App Main Menu.
89. Press 5.
Device Status List displays any problems.
Device Status List Page x / y
Product Class 58xx

< Clear All Print>

Previous>

90. If there are problems, fix them, and press the CLEAR ALL FDK; otherwise, press the
Previous FDK.
91. Press Shutdown.
Make sure the ATM has Shutdown BEFORE turning it off.

92. Turn the ATM OFF.


93. Disconnect anything you have added to the ATM for the installation like the keyboard,
CRT, or mouse.
94. Switch the Normal/Supervisor switch to Normal.
95. Turn the ATM ON.
96. Call the Network and tell them you are ready for a download.
97. After the download, perform a Balance Inquiry transaction or have the branch personnel
perform any on-line transaction.

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INSTALLING PATCHES

5 Installing Patches

Follow this procedure if a software patch needs to be installed on an ATM that already has
APTRA Advance NDC loaded on it. Make sure you are loading the patch onto the correct
version of APTRA Advance NDC BEFORE you install the patch.

1. Place the Normal/Supervisor mode switch in the Supervisor position.


2. From the Select menu, select 6 - Access.
3. Insert the update CD in the CD drive.
4. From the Access menu, select 15 - Copyfile.
5. The update is copied from the CD. Be patient, it takes several minutes and there may be a
blank screen for several minutes at a time.
6. An automatic reboot will occur. Again be patient, it takes several minutes and there may
be a blank screen for several minutes at a time.
7. A 'Software Package Installing' screen displays. When finished, the ATM will return to
Supervisor mode. This will take a few minutes, so be patient.
8. Remove the CD.
9. Exit Supervisor.

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CONFIGURING COMMUNICATIONS

A Configuring Communications

Americas APTRA Advance NDC supports SNA/SDLC, Bisync, TCP/IP and Dialup
communications. Initial configuration of these protocols is included in this section.

NOTE: SNA 3624 and SNA LU0 require EBCDIC to ASCII conversion. This is set through
Message Mode option digit 13.

A.1 Set SNA 3624 Communications

The Communications Configuration Menu displays. Communications Configuration


1/1
1. NCRIBM3270
2. * NCRSNA3624
3. NCRSNALU0

<A D>

<B E>

<C A-Save All D-Options


B-Load E-Modify F>
C- F-
Z-Prev Menu Z>

NOTE: Selected items are depicted by:


FRONT DISPLAY: Box around item REAR DISPLAY: Asterisk “ * “ to left of item

1. If NCRSNA3624 is not selected, press 2 to select.


2. Press FDK E (Modify).
The NCRSNA3624 menu displays.
NCRSNA3624
1/1
1 * SNA3624 PHY…
2 TPA CONNECTION

<A D>

<B E>

<C A-Save Co… D-Options


B-Print C… E-Modify F>
C- F-
Z-Prev Menu Z>

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CONFIGURING COMMUNICATIONS

3. If SNA3624 PHY… is not selected, press 1 to select.


4. Press FDK D (Options).
The Options menu displays. Options
1/1
1 * Protected Para…
2 Confirmation

3 Text
4 Hexadecimal o
5 Text
6 Hexadecimal o E>

E-OK

Z-Cancel Z>

5. Press 1 to select Protected Para… , then press FDK E (OK).

NOTE: If the Protected Parameters option is not selected, you will not see all the parameters
you have to change.

The NCRSNA3624 menu displays.


NCRSNA3624
1/1
1 * SNA3624 PHY…
2 TPA CONNECTION

<A D>

<B E>

<C A-Save Co… D-Options F>


B-Print C… E-Modify
C- F-
Z-Prev Menu Z>

6. Press FDK E (Modify).


The current configuration will display.
NCRSNA3624
SNA3624 PHYSICAL 1/1
1 PHYSICAL SE… 53 4E…
2 BITRATE EXTERNAL
3 TIMER VALUE 1E
4 LINE OPTIONS 00
5 PROTOCOL OP… 00
6 SDLC ADDRESS C1
7 APPLICATION… 40 40… E>

<C F>
E-Modify
C- F-
Z-Prev Menu Z>

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CONFIGURING COMMUNICATIONS

7. Press 2, then press ENT.


8. Using the on-screen directions, press the B or C FDK to Scroll to set BITRATE
EXTERNAL, then press ENT.
9. Press 3 and ENT, enter TIMER VALUE 1E (30 Seconds), then press ENT.
10. Press 4 and ENT, enter LINE OPTIONS FROM PARAMETER SHEET, then press ENT.
11. Press 5 and ENT, enter PROTOCOL OP… FROM PARAMETER SHEET, then press
ENT.
12. Press 6 and ENT, enter SDLC ADDRESS FROM PARAMETER SHEET, then press
ENT.
13. Press 7 and ENT, enter the APPLICATION ADDRESS (Application Name) FROM
PARAMETER SHEET, then press ENT.
14. Press FDK Z (Prev Menu).
The NCRSNA3624 menu displays.
NCRSNA3624
1/1
1 * SNA3624 PHY…
2 TPA CONNECTION

<A D>

<B E>

<C A-Save Co… D-Options F>


B-Print C… E-Modify
C- F-
Z-Prev Menu Z>

15. Press FDK B (Print).

16. Check the values on the receipt. Those listed under <VALUE> are your entries. IGNORE
THOSE THAT ARE UNDER <DEFAULT>.

CONNECT NAME: SNA3624 PHYSICAL


<PARAM> <VALUE> <DEFAULT>
PHYSICAL SE SNA3624 PHYSICAL
BITRATE EXTERNAL 9600
TIMER VALUE 1EH 1EH
LINE OPTION 00H 01H
PROTOCOL OP 00H 28H
SDLC ADDRES XXH 00H
APPLICATION 40H, 40H, 40H, 40H, 40H, 40H,
40H, 40H,

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CONFIGURING COMMUNICATIONS

17. Press FDK Z (Prev Menu).


The Communications Configuration Menu displays.
Communications Configuration
1/1
1. NCRIBM3270
NOTE: When B says "LOAD" you have NOT 2. * NCRSNA3624
completed changing the communications 3. NCRSNALU0
information.
<A D>
AFTER pressing the FDK on the left of the <B E>
screen next to the letter B, the information is
<C A-Save All D-Options F>
changed, and you will see "B-Load" changed to
B-Load E-Modify
"B-Unload" on the screen C- F-
Z-Prev Menu Z>

18. Press FDK B (Load).


The configuration values are Loaded to NVRAM and the on-screen menu item B changes
to Unload.

19. Press FDK A (Save All).


The configuration values are Saved to the hard disk.

20. Press FDK Z (Prev Menu).


21. Go back to step #84 of the System Set Up instructions.

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CONFIGURING COMMUNICATIONS

A.2 Set 3270 BISYNC Communications

The Communications Configuration Menu displays.


Communications Configuration
1/1
1. * NCRIBM3270
2. NCRSNA3624
3. NCRSNALU0

<A D>

<B E>

<C A-Save All D-Options


B-Load E-Modify F>
C- F-
Z-Prev Menu Z>

NOTE: Selected items are depicted by:


FRONT DISPLAY: Box around item REAR DISPLAY: Asterisk “ * “ to left of item

1. If NCRIBM3270 is not selected, press 1 to select.


2. Press FDK E (Modify).
The NCR IBM 3270 menu displays. NCRIBM3270
1/1
1 * 3270 PHYSICAL
2 TPA CONNECTION

<A D>

<B E>

<C A-Save Co… D-Options


B-Print C… E-Modify F>
C- F-
Z-Prev Menu Z>

3. If 3270 PHYSICAL is not selected, press 1 to select.


4. Press FDK D (Options).
The Options menu displays. Options
1/1
1 * Protected Para…
2 Confirmation

3 Text
4 Hexadecimal o
5 Text
6 Hexadecimal o E>

E-OK

Z-Cancel Z>

5. Press 1 to select Protected Para… , then press FDK E (OK).

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CONFIGURING COMMUNICATIONS

NOTE: If the Protected Parameters option is not selected, you will not see all the parameters
you have to change.

The NCRIBM3270 menu displays.


NCRIBM3270 1/1

1 * 3270 PHY…
2 TPA CONNECTION

<A D>

<B E>

<C A-Save Co… D-Options F>


B-Print C… E-Modify
C- F-
Z-Prev Menu Z>

6. Press FDK E (Modify).


The current configuration will display. NCRIBM3270
3270 PHYSICAL 1/1
1 PHYSICAL SE . . . 33 32 . . .
2 *BITRATE 9600
3 TIMER VALUE 1E
4 LINE OPTIONS 01
5 PROTOCOL OP… 00
6 CTS TIME OUT
E>

<C F>
E-Modify
C- F-
Z-Prev Menu Z>

7. The BITRATE MUST be EXTERNAL. Press 2 and ENT. Using the on-screen directions,
press the B FDK to Scroll Up to set BITRATE EXTERNAL, then press ENT.
8. If you need to change the LINE OPTIONS, press 4 and ENT, enter LINE OPTIONS
FROM PARAMETER SHEET, then press ENT.
9. If you need to change the PROTOCOL OPTIONS, press 5 and ENT, enter PROTOCOL
OPTIONS FROM PARAMETER SHEET, then press ENT.
10. Press FDK Z (PREV MENU).
The NCRIBM3270 Menu displays. NCRIBM3270
1/1
1 3270 PHY…
2 * TPA CONNECTION

<A D>

<B E>

<C A-Save Co… D-Options F>


B-Print C… E-Modify
C- F-
Z-Prev Menu Z>

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CONFIGURING COMMUNICATIONS

11. Press 2 to select TPA CONNECTION, then press FDK E (Modify).


The TPA Menu displays. NCRIBM3270
TPA Connection

1 Connection Service . . . 54 50 . . .
2 Poll Address 42
3 Select Address 53
4 Device Address 20
<A D>

<B E>

<C A-Save Co… D-Options F>


B-Print C… E-Modify
C- F-
Z-Prev Menu Z>

12. Press 2 to select Poll Address, then press FDK E (Modify).


13. Enter the POLL ADDRESS FROM THE PARAMETER SHEET, then press ENT.
14. Press 3 to select Select Address, then press FDK E (Modify).
15. Enter the SELECT ADDRESS FROM THE PARAMETER SHEET, then press ENT.
16. Press 4 to select Device Address, then press FDK E (Modify).
17. Enter the DEVICE ADDRESS FROM THE PARAMETER SHEET, then press ENT.
18. Press FDK Z (PREV MENU).
The NCRIBM3270 Menu displays.
NCRIBM3270
1/1
1 3270 PHY…
2 * TPA CONNECTION

<A D>

<B E>

<C A-Save Co… D-Options F>


B-Print C… E-Modify
C- F-
Z-Prev Menu Z>

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CONFIGURING COMMUNICATIONS

19. Press FDK B (PRINT CONFIG). NOTE: Be sure to have access to the front of the printer
for Receipts.
20. Check the values on the receipt. Those listed under <VALUE> are your entries.
21. Press FDK Z (Prev Menu).

The Communications Configuration Menu displays.


Communications Configuration
1/1
NOTE: When B says "LOAD" you have NOT 1. * NCRIBM3270 *
completed changing the communications 2. NCRSNA3624
information. 3. NCRSNALU0

<A D>
AFTER pressing the FDK on the left of the
screen next to the letter B, the information is <B E>
changed, and you will see "B-Load" changed to
<C A- Save All D-Options F>
"B-Unload" on the screen B-Load E-Modify
C- F-
Z-Prev Menu Z>

22. Press FDK B (Load).


The configuration values are Loaded to NVRAM and the on-screen menu item B changes
to Unload.

23. Press FDK A (Save All).


The configuration values are Saved to the hard disk.

24. Press FDK Z (Prev Menu).


25. Go back to step #84 of the System Set Up instructions.

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CONFIGURING COMMUNICATIONS

A.3 Set SNA LU0 Communications

NOTE: SNA LU0 requires EBCDIC to ASCII conversion. Set this through Message Mode
option digit 13, not through the Presentation options.

The Communications Configuration Menu displays.


Communications Configuration
1/1
1. NCRIBM3270
2. NCRSNA3624
3. * NCRSNALU0

<A D>

<B E>

<C A-Save All D-Options


B-Load E- Modify F>
C- F-
Z-Prev Menu Z>

NOTE: Selected items are depicted by:


FRONT DISPLAY: Box around item REAR DISPLAY: Asterisk “ * “ to left of item

1. If NCRSNALU0 is not selected, press 3 to select.


2. Press FDK E (Modify).
The NCR SNA LU0 menu displays.
NCRSNALU0 1/1

1 * PHYSICAL
2 TPA CONNECTION

<A D>

<B E>

<C A-Save Co… D-Options F>


B-Print C… E-Modify
C- F-
Z-Prev Menu Z>

3. If PHYSICAL is not selected, press 1 to select.

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CONFIGURING COMMUNICATIONS

4. Press FDK E (Modify).


The current configuration will display.
NCRSNALU0
PHYSICAL 1/2
1 BITRATE EXTERNAL
2 TIMER VALUE FF
3 LINE OPTIONS 20
4 PROTOCOL OP… 88
5 PROTOCOL OP… 03
6 SDLC ADDRESS C5
7 LENGTH XID … 06
8 XID (1-30) 02 05 . . .
9 XID (31-60)
E>
<C
E-Modify F>
C- F- Next Page
Z-Prev Menu Z>

5. Press 1, then press ENT.


6. Using the on-screen directions, press the B or C FDK to Scroll to set BITRATE
EXTERNAL, then press ENT.
7. Press 2 and ENT, enter TIMER VALUE 1E, then press ENT.
8. Press 3 and ENT, enter LINE OPTIONS FROM PARAMETER SHEET, then press ENT.
9. Press 4 and ENT, enter PROTOCOL OPT FROM PARAMETER SHEET, then press
ENT.
10. Press 5 and ENT, enter PROTOCOL OPT EXT 1 FROM PARAMETER SHEET, then
press ENT.
11. Press 6 and ENT, enter SDLC ADDRESS FROM PARAMETER SHEET, then press
ENT.
12. Press 7 and ENT, enter LENGTH XID FIELD FROM PARAMETER SHEET, then press
ENT.
13. Press 8 and ENT, enter XID (1-30) FROM PARAMETER SHEET, then press ENT.
14. Press 9 and ENT, enter XID (31-60) FROM PARAMETER SHEET, then press ENT.
15. Press FDK F.
The next page of parameters displays.
NCRSNALU0
PHYSICAL 2/2

1 * PU NAME D3 F0 . . .
2 SSCP ID FF 00 . . .
3 INITIAL IS . . . 003C
4 PU LOGICAL
5 N_2 MAX RET . . .
E>
<C
E-Modify F>
C- F- Next Page
Z-Prev Menu Z>

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CONFIGURING COMMUNICATIONS

16. Press 1 and ENT, enter PU Name FROM PARAMETER SHEET, then press ENT.
17. Press 2 and ENT, enter SSCP ID FROM PARAMETER SHEET, then press ENT.
18. Press 3 and ENT, enter Initial IS FROM PARAMETER SHEET, then press ENT.
19. Press 4 and ENT, enter PU Logical FROM PARAMETER SHEET, then press ENT.
20. Press 5 and ENT, enter N_2 Max Ret FROM PARAMETER SHEET, then press ENT.
21. Press FDK Z (Prev Menu).
The NCRSNALU0 menu displays.
NCRSNALU0

1 PHYSICAL
2 * TPA CONNECTION

<A D>

<B E>

<C A-Save Co… D-Options F>


B-Print C… E-Modify
C- F-
Z-Prev Menu Z>

22. Press 2 to select TPA CONNECTION, then press FDK E (Modify).


TPA Connection Menu 1 displays.
NCRSNALU0 1/2
TPA Connection

1 LOCAL NETWO… 03
2 CMD TIMEOUT… 40
3 SNA PROTOCO… 14
4 SNA PROTOCO…
5 RESP PROTOC… 90
6 SNA COMMAND… 01
7 PRESENTATIO… 00
8 MODE NAME E3 D4 C2 D3 E4
9 RESERVED

E>

<C F>
E-Modify
C- F- Next Menu
Z-Prev Menu Z>

23. Press 1 to select Local Network Address, then press ENT.


24. Enter the LOCAL NETWORK ADDRESS FROM THE PARAMETER SHEET, then press
ENT.
25. Press 2 to select CMD Timeout Value, then press FDK E (Modify).
26. Enter the CMD TIMEOUT VALUE FROM THE PARAMETER SHEET, then press ENT.
27. Press 3 to select SNA Protocol Opt, then press FDK E (Modify).
28. Enter the SNA PROTOCOL OPT FROM THE PARAMETER SHEET, then press ENT.

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29. Press 4 to select SNA Protocol Opt Ext 1, then press FDK E (Modify).
30. Enter the SNA PROTOCOL OPT EXT 1 FROM THE PARAMETER SHEET, then press
ENT.
31. Press 5 to select RESP Protocol Opt, then press FDK E (Modify).
32. Enter the RESP PROTOCOL OPT FROM THE PARAMETER SHEET, then press ENT.

33. Press 6 to select SNA Command Opt, then press FDK E (Modify).
34. Enter the SNA COMMAND OPT FROM THE PARAMETER SHEET, then press ENT.
35. Press 7 to select Presentation Opt, then press FDK E (Modify).
36. Enter the PRESENTATION OPT FROM THE PARAMETER SHEET, then press ENT.
37. Press 8 to select Mode Name, then press FDK E (Modify).
38. Enter the MODE NAME FROM THE PARAMETER SHEET, then press ENT.
39. Press FDK F to select the Next Menu.
TPA Connection Menu 2 displays.
NCRSNALU0 2/2
TPA Connection

1 PLU NAME E3 C3 D4 E2 E2
2 REQUESTOR ID D3 F0 F5 C3 E3
3 PASSWORD
4 USER FIELD
5 INITIAL IS TIMEOUT
6 LU PRIORITY

E>

<C F>
E-Modify
C- Prev Page F-
Z-Prev Menu Z>

40. Press 1 to select PLU Name, then press FDK E (Modify).


41. Enter the PLU NAME FROM THE PARAMETER SHEET, then press ENT.
42. Press 2 to select Requestor Name, then press FDK E (Modify).
43. Enter the REQUESTOR NAME FROM THE PARAMETER SHEET, then press ENT.
44. Press 3 to select Password, then press FDK E (Modify).
45. Enter the PASSWORD FROM THE PARAMETER SHEET, then press ENT.
46. Press 4 to select User Field, then press FDK E (Modify).
47. Enter the USER FIELD FROM THE PARAMETER SHEET, then press ENT.
48. Press 5 to select Initial IS Timeout, then press FDK E (Modify).
49. Enter the INITIAL IS TIMEOUT FROM THE PARAMETER SHEET, then press ENT.
50. Press 6 to select LU Priority, then press FDK E (Modify).
51. Enter the LU PRIORITY FROM THE PARAMETER SHEET, then press ENT.

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CONFIGURING COMMUNICATIONS

52. Press FDK Z (PREV MENU).


The NCRSNALU0 Menu displays.
NCRSNALU0

1 PHYSICAL
2 * TPA CONNECTION

<A D>

<B E>

<C A-Save Co… D-Options F>


B-Print C… E-Modify
C- F-
Z-Prev Menu Z>
53. Press FDK B (Print).
54. Check the values on the receipt. Those listed under <VALUE> are your entries. IGNORE
THOSE THAT ARE UNDER <DEFAULT>.

CONNECT NAME: SNA LU0 PHYSICAL


<PARAM> <VALUE> <DEFAULT>
PHYSICAL SE SNA LU0 PHYSICAL
BITRATE EXTERNAL 9600
TIMER VALUE FFH FFH
LINE OPTION 20H 20H
PROTOCOL OPT 88H 88H
PROTOCOL OPT EXT 1 03H 03H
SDLC ADDRESS C5H C5H
LENGTH XID FIELD 06H 06H
XID (1-30) 0205018030

XID (31-60) NO DATA


PU NAME D3H,F0H,F5H,C3H,D7H,E4H,
F1H,40H, 40H,40H,40H,40H,40H,40H,40H,
40H
SSCP ID FFH,00H,00H,00H,00H00H
INITIAL IS 003CH 000H
PU LOGICAL NO DATA
N_2 MAX RET NO DATA

55. Press FDK Z (Prev Menu).


The Communications Configuration Menu displays.
Communications Configuration
1/1
1. NCRIBM3270
NOTE: When B says "LOAD" you have NOT 2. NCRSNA3624
completed changing the communications 3. * NCR SNA LU0
information. <A D>

AFTER pressing the FDK on the left of the <B E>


screen next to the letter B, the information is <C A-Save All D-Options F>
changed, and you will see "B-Load" changed to B-Load E-Modify
"B-Unload" on the screen C- F-
Z-Prev Menu Z>

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CONFIGURING COMMUNICATIONS

56. Press FDK B (Load).


The configuration values are Loaded to NVRAM and the on-screen menu item B changes
to Unload.

57. Press FDK A (Save All).


The configuration values are Saved to the hard disk.

58. Press FDK Z (Prev Menu).


59. Go back to step #84 of the System Set Up instructions.

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CONFIGURING COMMUNICATIONS

A.4 Set TCP/IP Communications

NOTE: IP addresses can be entered with or without leading zeros.

1. Press 37, then ENT to select “TCP/IP CONFIG”.


TCP/IP CONFIG menu displays.
TCP/IP CONFIG

0 RMT ADDRESS 1 RMT PORT NO


2 LCL ADDRESS 3 LCL PORT NO
4 CONFIG AS SERVER

5 ADVANCED

6 GATEWAY ADDR 7 SUBNET MASK


8 PING 9 DISP CONFIG
10 PRINT CONFIG

SELECT FUNCTION-
<< CLR ENT>>

2. If the ATM is SERVER, press 4 then ENT, press 1 then ENT. Otherwise, go to Step 3.
3. Press 0, then ENT to select “RMT Address”.
4. Enter the Network Host Server IP address in decimal format FROM THE PARAMETER
SHEET. Press ENT after each 3-digit entry. Press ENT at end.
5. If your ATM is Client, press 1, then ENT to select “RMT Port No”. Otherwise, go to Step
7.
6. Enter the Network Server Port Number in decimal format FROM THE PARAMETER
SHEET. Press ENT at end.
7. Press 2, then ENT to select “LCL Address”.
8. Enter the ATM IP address in decimal format FROM THE PARAMETER SHEET. Press
ENT after each 3-digit entry. Press ENT at end.
9. If your ATM is Server, press 3, then ENT to select “LCL Port No”. Otherwise, go to Step
11.
10. Enter the Local Port Number in decimal format FROM THE PARAMETER SHEET, then
press ENT.
11. Press 6, then ENT to select “Gateway Addr”.
12. Enter the Gateway IP address in decimal format FROM THE PARAMETER SHEET.
Press ENT after each 3-digit entry. Press ENT at end.
13. Press 7, then ENT to select “Subnet Mask”.
14. Enter the Subnet Mask in decimal format FROM THE PARAMETER SHEET. Press ENT
after each 3-digit entry. Press ENT at end.

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CONFIGURING COMMUNICATIONS

15. Press 5, then ENT to select “ADVANCED”.


The Advanced TCP/IP Config menu will display.
ADVANCED TCP/IP CONFIG
0 MSG FORMAT 1 LEN SIZE
2 LEN FORMAT 3 LEN ADJUST
4 LEN OFFSET 5 LEN EMBED
6 RCV TIMEOUT 7 RETRY TIMER
8 KEEP ALIVE 9 RECON CLOSE

SELECT FUNCTION-
<< CLR ENT>>

16. Press 2, then ENT to select “LEN FORMAT”, and enter the value FROM THE
PARAMETER SHEET, then press ENT.
17. Press 1, then ENT to select “LEN SIZE”, and enter the value FROM THE PARAMETER
SHEET, then press ENT.
18. Press 3, then ENT to select “LEN ADJUST”, and enter the value FROM THE
PARAMETER SHEET, then press ENT.
19. Press 4, then ENT to select “LEN OFFSET”, and enter the value FROM THE
PARAMETER SHEET, then press ENT.
20. Press CNL.
21. Press 10, then ENT (Print Configuration).
22. Press CNL two times.
Restart Required screen displays.
Front and Rear Display

Restart Required – TCP/IP updated

Press ENTER to restart ATM.

Press CANCEL to Restart later.

23. Press ENTER to restart the ATM. DO NOT press CANCEL to skip this reboot. DO NOT
press “Reset” or power off/on to restart the ATM.
NOTE: This step is required in order to configure Windows XP network configuration for
Local IP, Gateway and Subnet.
After the reboot, you should display or print the ATM’s IP configuration. If the Local IP,
Gateway or Subnet are blank or zeros, then either the LAN cable is unplugged or you
entered invalid data for one or more of the addresses.

24. Go to back to Step # 43 of the System Set Up instructions.

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CONFIGURING COMMUNICATIONS

A.5 Dial Up Communications Configuration

Dialup communications require you to load two XML files onto the ATM using the Dialup
Config Supervisor function. In addition, you need configure the COM port for dialup.

The Dialup XML files are provided by the network. You should have received these files along
with your parameter worksheet, or they could be located at the customer site.

NOTE: there are two XML files needed to configure Dialup – one for Dialup Configuration and
one for Application Settings. These instructions assume both files are on one disk.

To load the Dialup XML files:

1. Insert the Dialup XML file disk into the flex disk drive of the ATM.
2. Press 99 – More, and then press ENT.
3. Press 38 – Dialup Config, and then press ENT.
4. Press 6 – Copy On/Off, and then press ENT.
5. Press 1 – Copy On, and then press ENT.
The Dialup Configuration file will be copied from the flex disk to the ATM and then the
message FILE COPIED displays.
6. Press 6 – Copy On/Off, and then press ENT.
7. Press 3 – Copy On, and then press ENT.
The Application Settings file will be copied from the flex disk to the ATM and then the
message FILE COPIED displays.
8. Press 7 – Diagnostics, and then press ENT.
The message Accessing Comms Service displays and then the Modem Diagnostics Menu
displays.
9. Press 5 – Configure Com Port. DO NOT press ENT.
The message Currently Configured Com Port: Com X displays.
10. Press ENT to configure the COM port.
The message Select Modem to Configure displays with a list of the currently installed
modems.
11. Press the number of the modem you are configuring, and then press ENT.
The message Configure With This Modem? Modem Name: XXXXX COM Port: COM X
displays for confirmation.
12. Press ENT to configure the modem.
13. Press CNL three times.
The following messages display:
Restart Required – Comms Updated
Press Enter to restart ATM
Press Cancel to restart Later
14. Press ENT to restart the ATM. DO NOT press CANCEL to skip this reboot. DO NOT
press “Reset” or power off/on to restart the ATM.

15. Go to back to Step # 43 of the System Set Up instructions.

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CONFIGURING ENCRYPTION KEYS

B Configuring Encryption Keys

This section explains how to enter your encryption keys. Three separate set of instructions are
included: Single DES Without XOR (which is the default for a newly loaded system), Single
DES With XOR and Triple DES.

B.1 Single DES Without XOR Encryption Procedures

1. Press 8, then ENT to enter Key A.


The following displays: ENCRYPTION KEY A
CURRENT DIGIT = Ø1
ENTER KEY A

2. Enter each character of the 16-digit A key. (Do not enter these characters too quickly.)
When all characters have been entered, the ACCESS menu and “KEY A ENTERED” will
display.
3. Press 9, then ENT. "KEY A STORED CHECKSUM = XXXX" displays.
4. Press 1Ø, then ENT.
The following displays: ENCRYPTION KEY B
CURRENT DIGIT = Ø1
ENTER KEY B

5. Enter each character of the 16-digit B key. (Do not enter these characters too quickly.)
When all characters have been entered, the ACCESS menu and “KEY B ENTERED” will display.
6. Press 11, then ENT. "KEY B STORED CHECKSUM = XXXX" displays.
7. Return to Step # 50 of the System Set Up instructions.

NOTE: If you see the error message “FAILED TO CREATE CHECKSUM” when entering the
Encryption keys, change to a different Encryption mode, and then change back to the
mode you want. Then reenter the Encryption keys.

B.2 Single DES With XOR Encryption Procedures

1. Press 25, then ENT.


The following displays:
SELECT TO ENTER KEY
OR CHANGE KEY MODE

0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

KEY -

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CONFIGURING ENCRYPTION KEYS

2. Press 9, then ENT.


The following displays:
1 = Single Length Without XOR
2 = Single Length With XOR
3 = Double Length With XOR
4 = Double Length RESTRICTED

CURRENT MODE = 1
NEW MODE =

CHANGING MODE WILL


DESTROY ALL KEYS

NEW KEY MODE -

3. Press 2, then ENT.


The following displays:
1 = Single Length Without XOR
2 = Single Length With XOR
3 = Double Length With XOR
4 = Double Length RESTRICTED

CURRENT MODE = 1
NEW MODE = 2

CHANGING MODE WILL


DESTROY ALL KEYS

6 = CONFIRM NEW MODE -

4. Press 6, then ENT.


THERE MAY BE A MOMENTS HESITATION BEFORE THE CHANGE TAKES
EFFECT PLEASE BE PATIENT.

NOTE 1: If a BAPE encryptor is installed on the terminal and mode 3 or 4 is selected, the
error message "INVALID MODE" displays.

NOTE 2: If a BAPE or EKC encryptor is present, the keys will not be deleted when a new
key entry mode is selected.

The following displays:


SELECT TO ENTER KEY
OR CHANGE KEY MODE

0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

KEY -

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CONFIGURING ENCRYPTION KEYS

B.2.1 ENTERING THE A KEY:

5. Press Ø, then ENT.


The display will prompt you to choose which part of the key (component) you are going to
enter.
1 = Part 1 2 = Part 2 3 = Both parts

SELECT TO ENTER KEY


OR CHANGE KEY MODE

0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

COMPONENT (1,2,3) -

6. Press 3, then ENT.


The following displays: ENCRYPTION KEY A
CURRENT DIGIT = 01
ENTER KEY PART 1

7. Enter the 16 digits of Part 1 of the A Key.


The following displays: KVV VALUE = XXXX
CONFIRM KEY PART 1

8. Press ENT. The key will be stored.


The following displays: ENCRYPTION KEY A
CURRENT DIGIT = 01
ENTER KEY PART 2

9. Enter the 16 digits of Part 2 of the A Key.


The ACCESS Menu and the message “KEY A STORED” will display.

NOTE: If you see the error message “FAILED TO CREATE CHECKSUM” when entering the
Encryption keys, change to a different Encryption mode, and then change back to the
mode you want. Then reenter the Encryption keys.

NOTE: if you ONLY have the A key to enter, return to Step # 50 of the
System Set Up instructions. Otherwise, continue.

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CONFIGURING ENCRYPTION KEYS

B.2.2 ENTERING THE B KEY:

10. Press 25, then ENT.


The following displays: SELECT TO ENTER KEY
OR CHANGE KEY MODE

0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

KEY -

11. Press 1, then ENT.


The display will prompt you to choose which part of the key (component) you are going to
enter.
1 = Part 1 2 = Part 2 3 = Both parts

SELECT TO ENTER KEY


OR CHANGE KEY MODE

0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

CURRENT MODE = 3

KEY ENTRY FUNCTIONS ARE ONLY


AVAILABLE WITH TRIPLE DES

COMPONENT (1,2,3) -

12. Press 3, then ENT.


The following displays: ENCRYPTION KEY B
CURRENT DIGIT = 01
ENTER KEY PART 1

13. Enter the 16 digits of Part 1 of the B Key.


The following displays: KVV VALUE = XXXX
CONFIRM KEY PART 1

14. Press ENT. The key will be stored.


The following displays: ENCRYPTION KEY B
CURRENT DIGIT = 01
ENTER KEY PART 2

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CONFIGURING ENCRYPTION KEYS

15. Enter the 16 digits of Part 2 of the B Key.


The ACCESS Menu and the message “KEY B STORED” will display.

16. Return to Step #50 of the System Set Up instructions.

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CONFIGURING ENCRYPTION KEYS

B.3 Triple DES Encryption Procedures

1. Press 25, then ENT.


The following displays:
SELECT TO ENTER KEY
OR CHANGE KEY MODE

0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

KEY -

2. Press 9, then ENT.


The following displays:
1 = Single Length Without XOR
2 = Single Length With XOR
3 = Double Length With XOR
4 = Double Length RESTRICTED

CURRENT MODE = 1
NEW MODE =

CHANGING MODE WILL


DESTROY ALL KEYS

NEW KEY MODE -

3. Press 3, then ENT.


The following displays:
1 = Single Length Without XOR
2 = Single Length With XOR
3 = Double Length With XOR
4 = Double Length RESTRICTED

CURRENT MODE = 1
NEW MODE = 3

CHANGING MODE WILL


DESTROY ALL KEYS

6 = CONFIRM NEW MODE -

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CONFIGURING ENCRYPTION KEYS

4. Press 6, then ENT.


THERE WILL BE A MOMENTS HESITATION BEFORE THE CHANGE TAKES
EFFECT PLEASE BE PATIENT.

NOTE 1: If a BAPE encryptor is installed on the terminal and mode 3 or 4 is selected, the
error message "INVALID MODE" displays.

The following displays:


SELECT TO ENTER KEY
OR CHANGE KEY MODE

0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

KEY -

B.3.1 ENTERING THE A KEY:

5. Press Ø, then ENT.


The display will prompt you to choose which part of the key (component) you are going to
enter.
1 = Part 1 2 = Part 2 3 = Both parts

SELECT TO ENTER KEY


OR CHANGE KEY MODE

0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

COMPONENT (1,2,3) -

6. Press 3, then ENT.


The following displays: ENCRYPTION KEY A
CURRENT DIGIT = 01
ENTER KEY PART 1

7. Enter the 32 digits of Part 1 of the A Key.


The following displays: KVV VALUE = XXXX
CONFIRM KEY PART 1

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CONFIGURING ENCRYPTION KEYS

8. Press ENT. The key will be stored.


The following displays: ENCRYPTION KEY A
CURRENT DIGIT = 01
ENTER KEY PART 2

9. Enter the 32 digits of Part 2 of the A Key.


The ACCESS Menu and the message “KEY A STORED” will display.

NOTE: If you see the error message “FAILED TO CREATE CHECKSUM” when entering the
Encryption keys, change to a different Encryption mode, and then change back to the
mode you want. Then reenter the Encryption keys.

NOTE: if you ONLY have the A key to enter, return to Step # 50 of the
System Set Up instructions. Otherwise, continue.

B.3.2 ENTERING THE B KEY:

10. Press 25, then ENT.


The following displays: SELECT TO ENTER KEY
OR CHANGE KEY MODE

0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

KEY -

11. Press 1, then ENT.


The display will prompt you to choose which part of the key (component) you are going to
enter.
1 = Part 1 2 = Part 2 3 = Both parts
SELECT TO ENTER KEY
OR CHANGE KEY MODE

0 ENTER KEY A
1 ENTER KEY B
2 ENTER KEY V

9 CHANGE KEY ENTRY MODE

CURRENT MODE = 3

KEY ENTRY FUNCTIONS ARE ONLY


AVAILABLE WITH TRIPLE DES

COMPONENT (1,2,3) -

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CONFIGURING ENCRYPTION KEYS

12. Press 3, then ENT.


The following displays: ENCRYPTION KEY B
CURRENT DIGIT = 01
ENTER KEY PART 1

13. Enter the 32 digits of Part 1 of the B Key.


The following displays: KVV VALUE = XXXX
CONFIRM KEY PART 1

14. Press ENT. The key will be stored.


The following displays: ENCRYPTION KEY B
CURRENT DIGIT = 01
ENTER KEY PART 2

15. Enter the 32 digits of Part 2 of the B Key.


The ACCESS Menu and the message “KEY B STORED” will display.

16. Return to Step #50 of the System Set Up instructions.

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INSTALLATION ERRORS AND RECOVERY

C Installation Errors and Recovery

Messages that occur during installation are displayed on the screen. Easily recoverable errors
are listed here. If an error occurs that is not documented here, contact Level 2 Support at 1-
800-446-2344.

C.1 Installation is Aborted Due to a Critical Error

Disk Not Formatted Properly


Explanation: During the formatting of the hard disk, the installation stopped.

Action: If the Installation flex disk is in the flex drive, enter the command, PREPFLEX, at
the DOS prompt. The installation reboots from the Installation Boot flex disk.

Hard Drive Partition Unsuccessful


Explanation: During the rebuilding of the disk partition, the installation stopped.

Action: If the Installation flex disk is in the flex drive, enter the command, PREPFLEX, at
the DOS prompt. The installation reboots from the Installation Boot flex disk.

ULPROMPT Failed
THE INSTALLATION IS ABORTED DUE TO A CRITICAL ERROR.
A:\
Explanation: When the Main Menu (Personality Information) displayed during the
Installation Startup, the Exit option was selected (pressed the 0 (zero) key). The
installation stopped and the DOS prompt displayed.

Action: If the Installation flex disk is in the flex drive, enter the command, PREPFLEX, at
the DOS prompt. The installation reboots from the Installation Boot flex disk.

NOTE: If you enter 0 for exit at other installation menus (such as Installation Type or
Communication Type), the Finish Configuring menu displays. You can then select 2 to re-
enter the options for all the menus or select 1 to continue with the installation and bypass
the remaining questions.

WINXP EXECUTABLE NOT FOUND. INVALID CD in DRIVE.


THE INSTALLATION IS ABORTED DUE TO A CRITICAL ERROR.
Explanation: A CD that is not Installation CD 2 is in the CD-ROM drive.

Action: Replace the CD with Installation CD 2 and press CONTROL-ALT-DELETE.

NO VALID CD-ROM DRIVER INSTALLED.


PLEASE RESET AND RETRY.
THE INSTALLATION IS ABORTED DUE TO A CRITICAL ERROR.
Explanation: A CD-ROM driver was not installed, or did not install properly.

Action: Reboot the ATM and start the installation again. If the message displays again,
call Level II for support.

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INSTALLATION ERROR AND RECOVERY

C.2 Other Messages

CDR101: Not ready reading drive W.


Abort, Retry, Fail?
Explanation 1: For a full installation, the Installation Boot flex disk is ready but no CD is in
the CD-ROM drive.

Action: Insert Installation CD 1 into the CD-ROM drive.

NOTE: If you insert the wrong CD, the following message displays: WINNT
EXECUTABLE NOT FOUND. INVALID CD in DRIVE. THE INSTALLATION IS
ABORTED DUE TO A CRITICAL ERROR.

Explanation 2: For a software update, no CD is in the CD-ROM drive.

Action: Insert Installation CD 2 into the CD-ROM drive.

Local ATM Files or Packages NOT Copied!


CopyFile command not found: Check media for errors.
Explanation: The copyfile.cmd script is not on the third-party software CD or flex disk that
was inserted during the installation process (following the removal of the Installation CD
#2).

Action: Check the media for errors. Add or rename the script or insert a different CD or
flex disk.

Write protect error writing drive A.


Abort, Retry, Fail?
Explanation: The Installation Boot flex disk has been write-protected for read only. The
installation process requires that the ATM can write to the Installation Boot flex disk.

Action: Remove the write protect from the Boot flex disk. Then reinsert the flex disk in
the flex drive and restart by selecting Retry.

FAILED TO CREATE CHECKSUM


Explanation: Key space is missing when loading Encryption keys.

Action: Change to a different Encryption mode, and then change back to the mode you
want. Then reenter the Encryption keys.

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MENU STRUCTURE

D Menu Structure

D.1 Main Menu

NOTE: Not all menus are displayed.

Replenish 1 Replenish 2
0 Disp Spply 1 Prnt Spply 40 Init E Jrnl 41 Fill Env
2 Disp Cash 3 Disp Cntrs 42 Fill Camera 43 Init Depos
4 Prnt Cntrs 5 Clr Cash 44 Clr Bin 45 Check CMD
6 Clr Cards 7 Clr Depos 47 Dump Images 50 Rcopy EJrnl
8 Add Cash 9 Init Recpt 55 Clr BNA 54 Init BNA
10 Test Cash 12 Std Cash 99 More
13 Init Stmnt 15 Spvr Trans
18 Disp Coins 19 Clr Coins
20 Add Coins 21 Std Coins
99 More
Configure
0 Disp Config 1 Print Config
2 Track 1 3 Roll Width
Select
4 Machine No. 5 Date/Time
4 Replenish 5 Configure
6 Msg Mode 7 Disp Scrn
6 Access 7 Diagnostics
Access 8 Set Print 9 Set Cash
8 Transfer 9 Exit
0 Disp Access 1 Print Access 10 Rst Mode 11 Set Default
26 Fault Display
2 Set Passwrd 3 Init Entry 12 Trace On 13 Trace Off
90 Misc Funcs
4 Init Disply 5 Exit Mode 14 Set Coins 30 Set Jrnl
6 Enter V 7 Write V 31 Volume SST 32 Volume Jack
8 Enter A 9 Write A 33 Disbl Jrnl 99 More
10 Enter B 11 Write B
12 Enter MAC 13 Set Access
14 Hallmark 15 Copyfile Configure 2
20 Promote Menu 25 Key Entry 37 TCP/IP Config
38 Dialup Config
44 PD Options
80 Disp Csh/Acc Config
81 Prnt Csh/Acc Config
Sys App Main Menu 99 More
1 Maintenance
2 Device Self Tests TCP/IP Config
3 Event Logs 0 Rmt Address 1 Rmt Port No Dialup
4 Service Tallies 2 Lcl Address 3 Lcl Port No 1 Appl Param 2 Serial Link
5 Device Status List 4 Config as SRV 3 Modem Link 4 VISA 2
6 Device Servicing 5 Network Add 6 Copy On/Off
7 Save Module Life Counts 5 Advanced 7 Diagnostics
8 Self-Service Configuration
6 Gateway Addr 7 Subnet Mask
<Transfer I/F Save NT Info> 8 Ping 9 Disp Config Copy Dialup Config
10 Print Config Dialup Config
<Shutdown Exit>
Advanced TCP/IP Config 1 = Copy On 2 = Copy Off
0 Msg Format 1 Len Size
2 Len Format 3 Len Adjust Application Settings
4 Len Offset 5 Len Embed 3 = Copy On 4 = Copy Off
6 Rcv Timeout 7 Retry Timer
8 Keep Alive 9 Recon Close

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MENU STRUCTURE

D.2 System Application Menu Structure - Part 1

NOTE: These menus are hardware dependent.

Maintenance Menu

1 EPP BAPE Keyboard


2 MCRW
3
4
5
6
7
8

Previous>

Sys App Main Menu Device Self Tests Menu 1/2 Device Self Tests Menu 2/2

1 Maintenance 1 0 Page Up
2 Device Self Tests 2 Alarm 1 MCRW
3 Event Logs 3 Cash Handler 2 Media Entry Indicators
4 Service Tallies 4 Depository 3 Operator Panel
5 Device Status List 5 4 SDC Primary Device
6 Device Servicing 6 Fascia Light 5 Receipt Printer
7 7 In Service Indicator 6 Remote Relay
8 Self-Service Configuration 8 EPP BAPE Keyboard 7 Remote Status Indicators
9 Page Down 8 Sound
<Transfer I/F Save NT Info> <Select All Run Test(s)>> <Select All Run Test(s)>>

<Shutdown Exit> Previous> Previous>

Event Logs Menu

1 Software Event Log


2 Device Event Log
3 Communications Event Log
4
5
6
7
8

Previous>

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MENU STRUCTURE

D.3 System Application Menu Structure - Part 2

NOTE: These menus are hardware dependent.

Service Tallies Menu

1 Select ALL
2 SDC_SERVICE
3 ENCRYPTOR
4 CASH_HANDLER
5 DEPOSITORY
6 MCRW
7 SNA3624 PHYSICAL
8 RECEIPT_PRINTER

Sys App Main Menu Device Status List Previous>


Page x/y
Product Class 58xx
1 Maintenance
2 Device Self Tests 0. Page Up
3 Event Logs
4 Service Tallies 1. Listed Error
5 Device Status List Clear All>
6 Device Servicing
7 2. Listed Error >
8 Self-Service Configuration
Print>
<Transfer I/F Save NT Info> 9. Page Down

<Shutdown Exit> Previous>

Device Servicing Menu 1/3 Device Servicing Menu 2/3 Device Servicing Menu 3/3

1 Cash Handler 0 Page Up 0 Page Up


Empty Purge Bin 1 EPP BAPE Keyboard 1 Receipt Printer
2 Cash Handler Replace Main Keyboard Replace Knife
Replace Suction Cups 2 EPP BAPE Keyboard 2
3 Depository Replace Left FDK
Replace Transport Motor 3 EPP BAPE Keyboard 3
4 Depository Replace Right FDK
Replace Printhead 4 Receipt Printer 4
9 Page Down Replace Printhead
9 Page Down

Previous> Previous> Previous>

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MENU STRUCTURE

D.4 Self-Service Configuration Sub-menu Structure

NOTE: These menus are hardware dependent.

Set Device Configuration 1/2 Set Device Configuration 2/2

1 SDC Alarms 0 Page Up


2 Communications 1 SDC Remote Relay
3 Cash Handler 2 SDC RS-232
4 EPP BAPE Keyboard 3 SDC Remote Status
5 General Device Config 4 SDC ISI/Fas. Light
6 SDC MEI Configuration 5
7 SDC Night Safe 6
8 SDC Prox. Detector 7
9 Page Down 8

Previous> Previous>

Self-Service Config Menu Set Date and Time

1 Display Hardware Details Date (MM/dd/yyyy):


2 Display Software Info Details 08/14/2003
3 Set Device Config Time (HH:mm)
4 Set Date and Time 16:30
5 Set Active Language
6 Set Active Printer
7 Set ATM Properties
8

<Tab OK>

Previous> <Current

Set Product Class

Product Class:
58xx
Serial Number (Plant Code):

Serial Number (Machine):

<Tab OK>

<Reset

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MENU STRUCTURE

SDC Alarm Cfg. Communications Configuration


1/1
Select Device: 1. NCRIBM3270
PRESENT / NOT PRESENT 2. NCRSNA3624
3. NCRSNALU0

<A D>

<B E>

OK> <C A-Save All D-Options F>


B-Load E-Modify
<Toggle Cancel> C- F-

Set Device Configuration 1/2

1 SDC Alarms
2 Communications Note Configuration
3 Cash Handler
4 EPP BAPE Keyboard 1 Set
5 General Device Config 2 Learn
6 SDC MEI Configuration 3
7 SDC Night Safe 4
8 SDC Prox. Detector 5
9 Page Down 6
7
8
Previous>

Cancel>

Device Error Logging

Log Device Start Errors: EPP BAPE Keyboard


Enabled / Disabled
1 Security Module Load File
2 Display Version Number
3
4
5
6
7
OK> 8
<Toggle Cancel>

Cancel>

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E Canada Only - CE Bring Live Quick Reference

This appendix is to be used in conjunction with the information in the main part of this
document. The objective of this appendix is to highlight for Canada items that will deviate from
the standard install. This appendix also provides supplementary information that might be
helpful. Each item in this appendix is arranged in the same order as they are presented in the
main document, section by section. Highlighted in a rectangle box is the item from the main
document. Details of the item are then described.

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PARAMETER SHEET, referenced in this section and throughout this entire guide, is a
document that contains the site specific parameters. Such information is to be provided by the
switch provider ahead of installation time. Before going to the site, please call the Help Desk
or the installation coordinator to ensure the information is available.

In addition to the Parameter Sheet by the switch provider, certain ABM owners also provide
parameters unique to their requirements. CCS (Coast Capital Savings) assigns unique
Machine Number and Computer Name to each of their ABMs. Ensure such information is
available ahead of installation time.

*****************************************************************************************

Additional Information below will be helpful:

1. PC keyboard (please use alphanumeric cluster for selections) and optional mouse.
2. CE Bring Live Guide relevant to version of AA NDC.
3. If AA NDC 2.06.12: “How to apply the 2.06.12 patch”.
4. Parameter Sheet - at site or from the Help Desk, from the switch provider and/or from the
ABM owner.
5. Security Key data entry procedure - at site or from the Help Desk.

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6. Media
(Versions of Custom media and Patch media are listed for reference only. Please be sure
to use the latest available to you.)

7a. For all users of AA NDC 2.05.05 with exception to CCS, need media:
G535-3001-0000 Vol 01/02 09-15-2004 Boot Diskette
G535-3001-0000 Vol 02/02 09-14-2004 CD#1
G535-3004-0000 Vol 01/01 10-25-2004 CD#2
Custom Diskette 1/1 050504 for AA NDC 2.05.05

7b. For CCS using AA NDC 2.05.05, need media:


G535-3001-0000 Vol 01/02 09-15-2004 Boot Diskette
G535-3001-0000 Vol 02/02 09-14-2004 CD#1
G535-3004-0000 Vol 01/01 10-25-2004 CD#2
CCS Custom Diskette 1/2 060721 for AA NDC 2.05.05
CCS Custom Diskette 2/2 041113 for AA NDC 2.05.05
Custom Diskette for AA NDC XP Multi-Language support 060731
CCS Computer Name Diskette 1/1 050920 for AA NDC 2.05.05

7c. For ABM running AA NDC 2.06.12, need media: (Patch CD makes it same version as
item 10)
G535-3001-0000 Vol 01/02 01-31-2005 Boot Diskette
G535-3001-0000 Vol 02/02 03-09-2005 CD#1
G535-3004-0000 Vol 01/01 03-11-2005 CD#2
Patch CD PA00_T287923 5-31-2005 for AA NDC 2.06.12

7d. For ABM running AA NDC 2.06.13, need media: (same as item 9, with Patch built in)
G535-3001-0000 Vol 02/02 01-31-2005 Boot Diskette
G535-3001-0000 Vol 01/02 01-27-2005 CD#1
G535-3004-0000 Vol 01/01 06-07-2005 CD#2

7e. For ABM running AA NDC 2.06.15 with exception to HSBC, need media:
G535-3001-0000 Vol 01/02 04-25-2005 Boot Diskette
G535-3001-0000 Vol 02/02 06-03-2005 CD#1
G535-3004-0000 Vol 01/01 08-25-2005 CD#2

7f. For HSBC ABM running AA NDC 2.06.15, need media:


G535-3001-0000 Vol 01/02 09-27-2005 Boot Diskette
G535-3001-0000 Vol 02/02 09-27-2005 CD#1
G535-3004-0000 Vol 01/01 08-25-2005 CD#2
HSBC Custom CD for AA NDC Rel 2.06.15 Vol 01/01 Rel 1.0.0 May 5, 2006

7g. For all users of AA NDC 3.00.10, need media:


G535-3001-0000 Vol 01/02 12-19-2005 Boot Diskette
G535-3001-0000 Vol 02/02 06-08-2006 CD#1 Image Phantom/Pele II
G535-3001-0000 Vol 02/02 06-08-2006 CD#1 Image PIVAT
G535-3004-0000 Vol 01/01 06-14-2006 CD#2

7h. For customer (regardless of version of AA NDCC) who uses the standard card icon but
does not want it to carry the NCR logo:
Custom Diskette for AA NDC No-Logo Card Icon 2006

7i. Any special Custom diskette or CD. Consult ABM owner.


Typical examples of such diskettes are custom graphics, multi-language support.
*****************************************************************************************************

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For installation in Canada, you must run the PREPFLEX utility to ensure a clean start. A clean
start will force the installation questions to be displayed on the CRT.

The above steps are expanded as follows:

4. Insert the Americas APTRA XFS and XP CD Installation Boot diskette into the 3.5 in. flex
drive.
Insert the Americas APTRA XFS and XP CD #1 into the CD-ROM.

5. Turn on the ABM.


5a. In 45 seconds, the front CRT displays “Starting MS-DOS...”.

5b. In another 35 seconds, the CD-ROM device driver should have been installed.
Once the bottom of CRT displays “Driver was installed successfully”, the
screen turns blank.

5c. Press Control-C on the PC keyboard.


Top of the CRT displays a question: “Terminate batch job (Y/N)?”
(If the question is not displayed, press Control-C again;
or, you must reset the ABM to start over.)

5d. Type “Y” for YES.


CRT displays “A:\>”.

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5e. Type “PREPFLEX” and press ENTER.


There are two possibilities:

5e.1 If the Boot Diskette is from the factory and has never been used on the ABM,
the CRT displays:
******Factory Install Detected. *****
Do you want to clear the factory
default values on this boot diskette?
(Select “YES” if you want to re-answer the installation
questions)
1. YES
2. NO
0. Exit

Type “1” for YES.


installation continues at step 5f.

5e.2 If the Boot Diskette is not from the factory, installation continues at step 5f.

5f. CRT displays “A:>”.

5g. Reset the ABM.

5h. The CRT displays:


********************************************
* NCR Unattended Installation *
* ALL DATA ON THE HARD DRIVE WILL BE LOST! *
* REMOVE CD and FLOPPY *
* IF YOU DO NOT WANT TO CONTINUE *
********************************************
PRESS ANY KEY TO CONTINUE

6. Press any key on the PC keyboard.


From this point on, installation continues normally.

If you did not select “1” for UI CD-AANDC, start over skipping PREPFLEX.

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You normally declare a selection by pressing a numeric key. There are two groups of numeric
keys on the PC Keyboard. One group is on the left hand side which is the alphanumeric
cluster. The numeric keys are always active. The other group is on the right hand side which
is the numeric/control cluster. Numeric keys on the numeric/control cluster are not active
unless Num Lock is turned on. To avoid mistakes, it is recommended that the alphanumeric
cluster be used.

If an incorrect UNIUQE ID was declared, start over skipping PREPFLEX.

For AA NDC 2.05.05, the CRT displays:

Select "2” for Standard (ENTER Key Third Key Down).

For AA NDC 2.06 and later, the CRT displays:

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Select "3” for Alternate (CANCEL Key at Top Right).

Subsequent to FAT-NTFS conversion, XP Setup starts. XP Setup takes about 30 minutes to


complete. If you notice a fuzzy display on the CRT or if you find the screen is not readable,
you must start over skipping PREPFLEX. Declare “640” as the UNIQUE ID. This Unique ID
will force a display resolution of 640x480 rather than the default, higher 800x600. Some
monitors cannot handle 800x600.

For all installs with the exception of CCS and HSBC, you should select “2” for NO.

For CCS running AA NDC 2.05.05, select “1” for YES. Insert the ”CCS Custom Diskette
1/2 050322 for AA NDC 2.05.05” and follow the screen prompts. During this time,
declare the Computer Name when prompted. When done, you will be prompted again for the
Software Update Package. Select “2” for NO.

For HSBC running AA NDC 2.06.15, select “1” for YES. Insert the ”HSBC Custom CD for
AA NDC Rel 2.06.15 Vol 01/01 Rel 1.0.0 Jan 19, 2006 “. When done, you
will be prompted again for the Software Update Package. Select “2” for NO.

*****************************************************************************************

For CCS running AA NDC 2.05.05, you must declare the Machine # assigned by CCS. This is
a unique number. The Parameter Sheet provided by the switch provider is a constant,
normally “000001”.

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For AA NDC 2.05.05, declare "2" for Message Mode Option Digit 7. This is to reflect the EPP
layout for Canada. The Message Mode string below shows the location of Option Digit 7:

"100000002".
^

For AA NDC 2.06 and later, you do not need to declare Message Mode Option Digit 7.

For CCS running AA NDC 2.05.05, declare “4” for Message Mode Option Digit 2 and declare
“2” for Option Digit 7 as shown below. Option Digit 2 set to “4” suppresses the deposit beeper.
“100400002”.

For AA NDC 2.05.05, you will not be prompted to declare an option.

AA NDC 2.06 and later versions support dual journal. You need to declare an option.
Enter “1” to activate EJ in the absence of a journal printer.
Enter “2” to activate EJ to operate concurrently with a journal printer.

The above steps describe the Exit Mode under the Access Menu.

NCR recommends setting Auto-Exit. Please do so even if the PARAMETER SHEET does not
reflect this setting. It is a mandatory setting for front loading and for EasyPoint machines. In
the case of AA NDC 2.06.15, the ABM may freeze on supervisor exit if this setting is not
implemented.

*****************************************************************************************

The parameters described here are for the US Currency. Be sure to use the Canadian values
instead.

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For an ABM with a Night Safe, please be sure to select PRESENT.

For HSBC (and whichever customer is applicable), please make sure SDC Alarms is toggled
to Not Present.

The top left corner of the front screen at this time should display “002” indicating its readiness.
If it displays “003”, it indicates the ABM is still in supervisor mode. Ensure correct positioning
of the supervisory switch, hood plunger and door switch. “002” will change to texts when
screen data arrives at the ABM.

*****************************************************************************************

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For CCS ABM running AA NDC 2.05.05:


Install the “CCS Custom Diskette 2/2 041113 for AA NDC 2.05.05” using
CopyFile in Supervisor mode followed by an ABM reset.

For CCS ABM running AA NDC 2.05.05:


ONLY if you need to change the Computer Name, install the ”CCS Computer Name
Diskette 1/1 050920 for AA NDC 2.05.05” using CopyFile from the EOP. Use a PC
keyboard at the front CRT for data entry. Reset the ABM afterwards.

For all AA NDC 2.05.05 users excluding CCS:


Install the “Custom Diskette 1/1 050504 for AA NDC 2.05.05” using CopyFile in
Supervisor mode followed by an ABM reset. The disk contains mainly the fixes for TAR
273333 and 278695.

For AA NDC 2.06.12:


Install ”Patch CD PA00_T287923 5-31-2005 for AA NDC 2.06.12” using CopyFile in
Supervisor mode followed by an ABM reset. Refer to the document “How to apply the 2.06.12
patch”.

For a customer (regardless of version of AA NDCC) who uses the standard card icon, but
does not want it to carry the NCR logo:
Install the ”Custom Diskette for AA NDC No-Logo Card Icon 2006” using CopyFile
in Supervisor mode followed by an ABM reset.

Copyfile can also be used to install the following custom diskettes:


a- custom graphics
b- “HSBC Custom CD for AA NDC Rel 2.06.15 Vol 01/01 Rel 1.0.0 May 5,
2006”
c- “Custom Diskette for AA NDC XP Multi-Language support 060731”

Items b and c will force the ABM to reboot a number of times during installation. At completion,
the ABM will return to the mode of operation set by the Mode Switch.

*****************************************************************************************

Be sure to run PREPFLEX as described in “Installation Startup” above.

*****************************************************************************************

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For HSBC, the Communication Configuration Menu will show NCRX25X21bis as an additional
item. Please follow the bank’s parameter sheet to do the configuration.

Example below shows location of option digit 13:


"100000002000001"
^

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The Guide for AA NDC 2.05.05 says:

The instruction above should read:

"If SNA3624 PHY ...is not selected, press 1 to select, then press FDK D (Options).
The Options menu displays...."

The Guide for AA NDC 2.06.12 says:

Following through the steps, you will find that it leads you to declare RMT Port No when the
ABM is Client. It leads you to declare LCL Port No when the ABM is Server. It makes you
think that only one port can be declared. Actually, the application will not stop you from
declaring both ports. If the Parameter Sheet requires both to be declared, please do so by
selecting the required port separately. You can select “1 RMT PORT NO” or select “3 LCL
PORT NO” any time.

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Customers in Canada use two different sets of Advanced Parameters:

common set: MSG FORMAT=3,LEN SIZE=2,LEN FORMAT=1,LEN ADJUST=2,LEN


OFFSET=0
not as common: MSG FORMAT=3,LEN SIZE=4,LEN FORMAT=2,LEN ADJUST=4,LEN
OFFSET=0

RX HDR BYTES is a parameter available only on AA NDC 2.05.05. It is to be set the same as
LEN SIZE.

LEN EMBED is a parameter available only on AA NDC 2.06 and later. It is set to 0 by default
and it should remain so.

AA NDC defaults to the 'common set'. The common set is employed by all but one switch
providers. These values are normally not spelled out in the Parameter Sheet. Currently only
OpenSolutions of Vancouver employs the 'not as common' set. OpenSolutions list these
parameters in their Parameter Sheet. If you are converting an ABM from one switch provider
to another, ensure that the Advanced Parameters are correct.

Additional notes related to TCP/IP:

„ For Pele II to support TCP/IP using on board Ethernet - set Dip switch 1 to ON or enable it
through the BIOS setting: Advanced/PCI Configuration/Network controller.
If a 3COM ISA card is present, it must be removed as XP does not support it. A 3COM
ISA card has 3 connectors.

If a 3COM PCI card is present, make sure the on board Ethernet is disabled. Set DIP
Switch 1 to off AND disable Network Controller through the BIOS. Make sure that
the LAN cable is plugged into the card, not to the on board RJ45 connector.

„ For PIVAT to support TCP/IP, enable onboard Ethernet through the BIOS setting:
Integrated Peripherals/On-Chip LAN control.
„ Depending upon the type of local connectivity, you may need a straight-through LAN
cable, or you may need a crossed cable. The right cable type must be plugged onto the
correct RJ45 connector of the card cage when you configure the TCP/IP parameters.
„ If you need to change one of these parameters: Local Address, Subnet Mask and
Gateway Address, be sure to declare all these 3 items at the same time.

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„ IP address data entry:


for AA NDC 2.05.05, declare the full 12 digits and then press [ENTER]. For example:
010103007212[ENTER].

for AA NDC 2.06.12 and later, press [ENTER] after each 3-digit entry with or without
leading zero. For example 010[ENTER], 103[ENTER], 7[ENTER], 212[ENTER].

„ Special workaround for AA NDC 2.05.05


Supervisory function "37 TCP/IP Configuration" does two things among other tasks:
1. registers TCP/IP info into the TCP/IP properties
2. updates file SESSION.INI

This function may have an issue handling an IP address that has a value of 000 or 255. In
this case, Function 37 will fail with an error message "INVALID VALUE". With this
problem, the host connection cannot be established. To solve the problem, TCP/IP
Configuration has to be carried out in administrator mode on the ABM.

Task 1 above will have to be performed on the TCP/IP Properties via the Windows
Control Panel.
Task 2 above will have to be performed on the file C:\SSDS\DLL\SESSION.INI via
manual editing.

This workaround does not address Task 1 as there is currently no alternative method. It
however, makes Task 2 a more convenient, less risky process.

This workaround is provided as a ZIP file so that it can be emailed. The title of the ZIP file
is "TCPIPWorkAround-AaNdc020505-060510.ZIP". The instructions are in the
ReadME.TXT file. Please obtain the ZIP file from Level 2, or pull if off from the WCS web
site.

„ With AA NDC 2.06.12, the Remote Address will show leading zero even though a leading
zero was not entered, e.g. 153.071.121.217. This cosmetic issue is not seen in the other
addresses.

„ After the TCP/IP parameters are declared, do “10 PRINT CONFIG”. After the ABM is
rebooted, please also do “10 PRINT CONFIG” to see that the print out contains the same
information as the first copy. The first copy confirms data entry. The second copy reflects
the parameters in effect. Go over the notes about TCP/IP, make any necessary
corrections, and redo the parameter configuration as required.

„ The switch provider's Parameter Sheet may use terminology different from ours, please
note that
"ATM's IP Address" is LCL ADDRESS,
"ATM's Subnet Mask" is SUBNET MASK
"Router IP Address" is GATEWAY ADDR
"Host IP Address" is RMT ADDRESS,
"Host Port Number" is RM PORT NO
"Local Port Number " is LCL PORT NO

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The switch provider's Parameter Sheet may list items not meant for AA NDC, please
ignore them.
"Broadcast Address"
"Host IP Subnet Mask"
"ATM Host Name"
*****************************************************************************************

The specific procedure, key values and KVVs are to be provided by the switch provider. NCR
does not define, maintain or provide such information. Please refer to the Help Desk for any
questions.

*****************************************************************************************

Be sure to run PREPFLEX as described in “Installation Startup” above.

You may find the information below useful. The field experience is described with possible
recovery measures.

1. Read error during or after CD to HD copy:


„ make sure memory chips are of the right type, re-install software.
„ re-install software from scratch, using a proven copy.
2. At the end of the installation, instead of putting up the SELECT menu, the ABM would
keep resetting:
„ go into BIOS (Pele II), set default, save settings, reboot.
„ make sure SDC connection is in place, reboot.
„ initialize EPP using EPP Service Utility (G531-1015-000), reboot, in SysApp select
appropriate Country Version as required (DAPI1 or DAPI7). Today, most ABMs use
DAPI1. For further details, please refer to section 8.1 of the AA NDC 3.00.10 Release
Bulletin.
„ change EPP if available, reboot.
„ re-install software from scratch, using a proven copy.

*****************************************************************************************

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In case of system failures, be sure to do “Save NT Info” and “3 - Event Logs”. These functions
will save log files onto a 1.44MB diskette. Please zip up these files before emailing them to the
person who will investigate the issue.

*****************************************************************************************

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F Canada Only – Secure Key Entry Boot Disk Utility Quick Reference

F.1 Software Pre-requisites & Exclusions

AANDC 2.04 on NT Operating System – This solution requires a minor patch to be applied. It
can be downloaded from the WCS web site located at:
http://iis.ncrnet.ncr.com/canadacsbbs/financial/index.html
„ AANDC all XP variants (2.05.05 forward) – No pre-requisite patches required.
„ USNDC – Supported releases 5.05.00.07, 5.05.00.09 and 5.05.00.10
„ EPNDC – Supported release 5.05.00.09

@tmEASE-based software solutions are NOT supported.

Known issue: This utility does not display correctly on an ABM with a monochrome monitor.
The password prompt described in step 5 below does not show up. To work around the
problem, an external colour monitor should be used in place of the monochrome monitor.
Remove the external monitor when the whole procedure has completed successfully.

F.2 Overview

This Utility resides on a single diskette. It enables the secure installation of security (or master)
keys from the front of the ABM directly into the EPP. Installation is to be carried out using the
cardholder display and the EPP.

Installing the security key is a task initiated by the switch provider who may want to:

„ Install an initial security (or master) key, or


„ Change/refresh the security key, or
„ Change Key Entry Mode from 1DES to 3DES

When the switch provider schedules a task, the following should be defined ahead of time:

„ date of installation
„ location of ABM
„ ABM software version
„ ABM is confirmed to have an EPP
„ key parts distributed to authorized key holder(s)
„ involved parties notified: key holder(s), Utility disk holder, key installer(s), network operator
„ current and new Key Entry Mode

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The personnel (generally two or more) attending the site determine among themselves who
will do what. Step by step instructions are given in the subsequent pages. These instructions
indicate that certain steps can be carried out at the rear for a rear load ABM. In summary, the
following will take place at the site:

„ verify current Key Entry Mode


„ switch to new Key Entry Mode, if required
„ boot up Utility disk
„ enter key part 1, verify KVV (person #1)
„ enter key part 2, verify KVV (person #2)
„ remove Utility disk
„ boot up ABM, verify KVV
„ notify network operator of completion, ready for download
„ see that a test transaction will go through

Keys on the EPP are labeled per the diagram at right. 1 2 3 Cancel

Clear
There may be some slight variances with <ENTER> replaced by <OK> 4 5 6
and <CLEAR> replaced by <CORRECTION>. There may be some Enter
additional key markings along the bottom row as well. In general, 7 8 9
however, this is the basic keyboard. 0

1 2 3 A
During security key entry, certain keys function differently. A diagram
of the modified layout as shown is displayed. The numeric keys retain 4 5 6 B
their meanings, while the remaining keys are used for letters A to F.
Press each key slowly and firmly to avoid mistakes. If mistake is made, 7 8 9 C
continue to enter the string to its full length, and then reenter the whole
string again.
D 0 E F

When the program terminates, either normally or due to an error, it will halt. The user will have
to reboot.

If the ATM is to be returned to in service, remove the disk from the drive prior to rebooting.

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Step # Person Action

NOTE Note: Steps 1 – 4 can be carried out at the rear of the ATM

1 Person#1 With current application running,


• Switch ABM to Supervisor Mode,
• Select “6 ACCESS”,
• Select “25 KEY ENTRY”,
• Select “9 CHANGE KEY ENTRY MODE”.
Note: for EasyPoint, the menu path to find the Triple DES menu is:
DAILY MENU->[CANCEL]->SELECT->ACCESS (password=1234)->ACCESS
MAIN->SUPERVISOR->TRIPLE DES->9 CHANGE KEY ENTRY MODE
AANDC Display USNDC/EPNDC Display
1 SINGLE LENGTH WITHOUT XOR 0 = STANDARD
2 SINGLE LENGTH WITH XOR 3 = TRIPLE DES
3 DOUBLE LENGTH WITH XOR 4 = TRIPLE DES RESTRICTED
4 DOUBLE LENGTH RESTRICTED
CURRENT MODE = 0
CURRENT MODE = 2 NEW MODE =
NEW MODE =
CHANGING MODE WILL CHANGING MODE WILL
DESTROY ALL KEYS DESTROY ALL KEYS
PRESS CANCEL TO EXIT

NEW KEY MODE- NEW KEY MODE –

2 Person#1 Verify CURRENT MODE.


• If it is the required Key Mode (per switch provider’s instruction), proceed to step 3;
• Otherwise declare and confirm new Key Entry Mode, continue.

AANDC Display USNDC/EPNDC Display


SELECT TO ENTER KEY SELECT TO ENTER KEY
OR CHANGE KEY MODE OR CHANGE KEY MODE

0 ENTER KEY A 0 ENTER KEY A


1 ENTER KEY B 1 ENTER KEY B
2 ENTER KEY V 2 ENTER KEY V

9 CHANGE KEY ENTRY MODE 9 CHANGE KEY ENTRY MODE


CURRENT MODE = 3

KEY ENTRY FUNCTIONS ARE ONLY


AVAILABLE WITH TRIPLE DES
PRESS CANCEL TO EXIT

KEY - KEY –

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Step # Person Action

3 Person#1 Press CANCEL.

AANDC Display USNDC/EPNDC Display


ACCESS Menu ACCESS Menu

4 Person#1 Insert Secure Key Entry Boot Disk Utility


• Power off and on the ABM.

NOTE Note: from this point through step 16, you must be at the front of the ATM.

Secure Key Entry Display


NDC INITIAL KEY ENTRY UTILITY
ENTER PASSWORD:

5 Person#1 Enter “2468”.

Secure Key Entry Display


SELECT KEY PART TO ENTER
1. PART 1
2. PART 2
9. EXIT

6 Person#1 Enter “1” to select PART 1.

Secure Key Entry Display


ENTER KEYSPACE PASSWORD
CURRENT DIGIT: x

7 Person#1 Enter “5294840383749349”.

Secure Key Entry Display


PART 1 ENTRY
CURRENT DIGIT: x

8 Person#1 Enter A Key Part 1 as provided, using the keypad layout per the template or as displayed.

Secure Key Entry Display


ENTER KEYSPACE PASSWORD
CURRENT DIGIT: x

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Step # Person Action

9 Person#1 Enter “5294840383749349”.

Secure Key Entry Display


KVV = xxxx

10 Person#1 Verify KVV (of A Key Part 1),


• If same, press any key to continue.
If KVV displayed is not the same as provided,
• go back to step 6.
Otherwise, continue.

Secure Key Entry Display


SELECT KEY PART TO ENTER
1. PART 1
2. PART 2
9. EXIT

11 Person#2 Enter “2” to select PART 2.


Secure Key Entry Display
ENTER KEYSPACE PASSWORD
CURRENT DIGIT: x

12 Person#2 Enter “5294840383749349”.

Secure Key Entry Display


PART 2 ENTRY
CURRENT DIGIT: x

13 Person#2 Enter A Key Part 2 as provided, using the keypad layout on the template or as displayed.

Secure Key Entry Display


ENTER KEYSPACE PASSWORD
CURRENT DIGIT: x

14 Person#2 Enter “5294840383749349”.

Secure Key Entry Display


KVV = xxxx

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Step # Person Action

15 Either Verify KVV (of A Key Part 1 and 2 combined),


• press any key to continue.
If KVV displayed is not the same as provided,
• go back to step 6.
Otherwise, continue.

16 Person#1 Enter “9” to select EXIT.

Secure Key Entry Display


P R O G R A M T E R M I N A T E D

NOTE Note: from this point on up to step 21 can be carried out at the rear.

17 Person#1 Remove the NDC Direct Initial Key Entry Utility Boot Diskette.
Power off and on the ABM. Note: from this point on up to step 21, you must be at the rear of
the ABM.)

18 Person#1 (Note: steps 18 – 21 can be carried out at the rear.)

With current application running,


• Switch ABM to Supervisor Mode,
• Select “6 ACCESS”,
• Select “0 DISP ACCESS”.

AANDC Display USNDC/EPNDC Display


*ACCESS DATA* *ACCESS DATA*
. .
A KEY KVV = xxxx A KEY KVV = xxxx
. .

19 Person#1 Ensure that the A KEY KVV is the same as that in step 14.

20 Person#1 Notify the network operator of completion, and that you are ready for the download.

21 Person#1 Switch the ABM to normal mode.

22 Person#1 Ensure that a test transaction is successful at the front.


End.

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