Académique Documents
Professionnel Documents
Culture Documents
INTRODUCTION
About Project:
Information Technology has come out as a boon in the sph
eres of industry, medicine, engineering, agriculture, transportation, electronic
and electrical devices. I.T. has boosted progress beyond description.
The present epoch is given to the Information Technology
. Information Technology is a new and fresh integrated approach and a key to unl
ock all the intricate problems of our modern era. This technology tends to cater
all our needs. I.T. is not only an Integrated Approach, but also job-oriented &
concrete device to aware us of the up-to-date skill and knowledge.
Moreover with the advent of the Internet techn
ologies, world have change lot call it the social web. Through the .com bubble a
nd bust, one trend has never wavered. Every year, millions more people around th
e world are using the internet to interact in more ways then ever before to date
, find old classmates, check on medical elements and cures, to read and express
alternative views of the news, and even to give live sales help online.
The service sector in today’s world is the fastest g
rowing sector and the web-based services are not only the important but it is al
so in demand. Service Management is integrated into Supply Chain Management(SCM)
and Customer Relationship Management(CRM) as the joint between the actual sales
and the customer. The aim of high performance Service Management is to optimize
the service-intensive supply chains, which are usually more complex than the ty
pical finished-goods supply chain. Most service-intensive supply chains require
larger inventories and tighter integration with field service and third parties.
They also must accommodate inconsistent and uncertain demand by establishing mo
re advanced information and product flows. Moreover, all processes must be coord
inated across numerous service locations with large numbers of parts and multipl
e levels in the supply chain. Among typical manufacturers, post-sale services (m
aintenance, repair and parts) comprise less than 20 percent of revenue. But amon
g the most innovative companies in Service, those same activities often generate
more than 50 percent of the profits.