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Riverbed Certified Solutions Associate –

WAN Optimization (RCSA-W)


Exam Prep/Blueprint

Exam 101-01

February 9, 2017
Version 2017-1
RCSA-W Exam Prep/Blueprint

© 2017 Riverbed Technology, Inc. All rights reserved.


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© 2017 Riverbed Technology, Inc. All rights reserved. 1


RCSA-W Exam Prep/Blueprint

Table of Contents
Preface ..................................................................................................................................................................................................................... 3
Certification Overview ............................................................................................................................................................................................ 3
Benefits of Certification ......................................................................................................................................................................................... 3
Exam Information .................................................................................................................................................................................................. 4
Certification Checklist ........................................................................................................................................................................................... 4
RIVERBED CERTIFIED SOLUTIONS ASSOCIATE – WAN OPTIMIZATION (RCSA-W) BLUEPRINT AND STUDY REFERENCES ................ 5
General Knowledge .............................................................................................................................................................................................. 6
SteelHead, SteelHead EX .................................................................................................................................................................................... 7
SteelCentral™ Controller for SteelHead (SCS) .................................................................................................................................................... 8
Troubleshooting .................................................................................................................................................................................................... 8
SteelHead CX (formerly SteelHead SaaS) ........................................................................................................................................................... 8
Exam Questions ...................................................................................................................................................................................................... 9
Types of Questions ............................................................................................................................................................................................... 9
Exam Question Distribution .................................................................................................................................................................................. 9

2 © 2017 Riverbed Technology, Inc. All rights reserved.


RCSA-W Exam Prep/Blueprint

Preface
This Riverbed® certification blueprint is intended for anyone who wants to become certified in
the Riverbed WAN optimization products and solutions, and Riverbed Optimization System
(RiOS®). The Riverbed Certified Solutions Associate – WAN Optimization (RCSA-W) program
is designed to validate the skills required of pre-sales engineers and technical professionals who
work in the initial implementation of Riverbed products.
This blueprint provides a combination of theory and practical experience needed for a general
understanding of the subject matter. It also provides sample questions that will help in the
evaluation of personal progress and provide familiarity with the types of questions that will be
encountered in the exam.
This publication does not replace practical experience, nor is it designed to be a stand-alone
guide for any subject. Instead, it is an effective tool that, when combined with education
activities and experience, can be a very useful preparation guide for the exam.
Certification Overview
The Riverbed Certified Solutions Associate – WAN optimization certificate is granted to
individuals who demonstrate entry-level knowledge and experience with the RiOS® product
suite. The typical RCSA-W will have taken a Riverbed approved training class such as the
WAN200 Optimization Essentials course in addition to having hands-on experience in
performing deployment, troubleshooting, and maintenance of RiOS® products in small and
medium organizations. While there are no set requirements prior to taking the exam, candidates
who have taken a Riverbed authorized training class and have at least three months of hands-on
experience with RiOS® products have a significantly higher chance of receiving the
certification. We would like to emphasize that solely taking the class will not adequately prepare
you for the exam.
To obtain the RCSA-W certification, you are required to pass a computerized exam available at
any Pearson VUE testing center worldwide.

Benefits of Certification
1. Establishes your credibility as a knowledgeable and capable individual in regard to Riverbed
products and services, WAN optimization, and application acceleration.
2. May help improve your career advancement potential.
3. Entitles you to use the RCSA-W certification logo on your business card.

© 2017 Riverbed Technology, Inc. All rights reserved. 3


RCSA-W Exam Prep/Blueprint

Exam Information
Exam Specifications
 Exam Number: 101-01
 Exam Name: Riverbed Certified Solutions Associate – WAN Optimization
 Version of RiOS: Up to RiOS version 3.6.0 for the SteelHead EX appliances and VSP;
version 9.0.0for the SteelHead and SteelHead™ (virtual edition); version 9.0.0 for the
SteelCentral™ Controller for SteelHead, and version 4.5.1 for the SteelCentral™ Controller
for SteelHead Mobile.
 Number of Questions: 65
 Total Time: 75 minutes for exam, 15 minutes for Survey and Tutorial (90 minutes total)
 Exam Provider: Pearson VUE
 Exam Language: English only. Pearson provides a 30-minute time extension for exams
taken in non-English speaking countries. English speaking countries are Australia, Bermuda,
Canada, Ireland, New Zealand, United Kingdom, South Africa, and the United States.
 Special Accommodations: Yes (must submit written request to Pearson VUE for ESL or
ADA accommodations; includes time extensions and/or a reader)
 Offered Locations: Worldwide (over 4000 test centers in 165 countries)
 Prerequisites: None, although taking a Riverbed training class is highly recommended
 Available to: Partners, customers, and employees
 Passing Score: 60%
 Certification Expires: Every two years (must recertify every two years, with six month
grace period)
 Recertification Criteria: Retake the 101-01 – RCSA-W current exam. If you are a RCSA-W
certified, taking the 199-01 – RCSP-W exam will re-certify both your RCSA-W and the
RCSP-W.
 Wait Between Failed Attempts: 72 hours
 Wait Between Passed Exams: One year
 Cost: $150.00 (USD)
 Number of Attempts Allowed: Unlimited

Certification Checklist
As the RCSA-W exam is geared towards individuals who have both the theoretical knowledge
and hands on experience with the RiOS product suite, ensuring proficiency in both areas is
crucial towards passing the exam. For individuals starting out with the process, we recommend
the following steps to guide you along the way:
1. Building Theoretical Knowledge
The easiest way to become knowledgeable in deploying, maintaining, and troubleshooting
the RiOS® product suite is to take a Riverbed authorized training class. To ensure the
greatest possibility of passing the exam, it is recommended that you review the RCSA-W
Blueprint – Recommended Resources for Study and ensure your familiarity with all topics
listed, prior to any examination attempts.

2. Gaining Hands-on Experience


While the theoretical knowledge will get you partway there, it is the hands-on knowledge
that can get you over the top and enable you to pass the exam. Since all deployments are
4 © 2017 Riverbed Technology, Inc. All rights reserved.
RCSA-W Exam Prep/Blueprint

different, providing an exact amount of experience required is difficult. Generally, we


recommend that resellers and partners perform at least five deployments in a variety of
technologies prior to attempting the exam. For customers, and alternatively for resellers and
partners, starting from the design and deployment phase and having at least three months of
experience in a production environment would be beneficial.
3. Taking the Exam
The final step in becoming an RCSA-W is to take the exam at a Pearson VUE authorized
testing center. To register for any Riverbed Certification exam, please visit
http://www.pearsonvue.com/riverbed

RIVERBED CERTIFIED SOLUTIONS ASSOCIATE – WAN OPTIMIZATION


(RCSA-W) BLUEPRINT AND STUDY REFERENCES
The Riverbed Certified Solutions Associate exam, and therefore this blueprint, covers the
Riverbed products and technologies up to RiOS version 3.6.0 for the SteelHead EX appliances
and VSP; version 9.0.0 for the SteelHead and SteelHead™ (virtual edition); version 9.0.0 for the
SteelCentral™ Controller for SteelHead, and version 4.5.1 for the SteelCentral™ Controller for
SteelHead Mobile
This publication does not replace practical experience, nor is it designed to be a stand-alone
guide for any subject. Instead, it is an effective tool that, when combined with education
activities and experience, can be a very useful preparation guide for the exam.
Riverbed Recommended Training Courses
 WAN200 Optimization Essentials
Additional Information on Riverbed Training can be found at:
http://www.riverbed.com/services-training/training/. You can also write to
training@riverbed.com.
Riverbed authorized training courses and Riverbed Certification are mutually exclusive
programs. This means that certification is not directly mapped to specific training courses and
vice versa. We recommend certain courses but in no way does that automatically qualify or
prepare you for the exam.
To access Riverbed technical documentation and publications please visit Riverbed Support
webpage at https://support.riverbed.com/index.htm.

© 2017 Riverbed Technology, Inc. All rights reserved. 5


RCSA-W Exam Prep/Blueprint

General Knowledge
Subject Reference

http://www.ietf.org/rfc.html
 RFC 793 (Original TCP RFC)
 RFC 1323 TCP extensions for high performance
TCP  RFC 3649 (High-speed TCP for Large Congestion Windows)
 RFC 3742 (Limited Slow-Start for TCP with Large Congestion Windows)
 RFC 2474 (Differentiated Services Code Point)
TCP/IP Illustrated, Volume I, The Protocols by W. R. Stevens (Addison-Wesley, 1994)

NetFlow http://www.caida.org/tools/utilities/flowscan/arch.xml

Embedded
https://supportkb.riverbed.com/support/index?page=content&id=S16021
NetShark

http://tools.ietf.org/id/draft-wilson-wrec-wccp-v2-01.txt
Deployment
 Riverbed® Deployment Guide v9.0 – Chapter 11: WCCP Virtual In-Path Deployments
Options
 Riverbed® Deployment Guide v9.0– Chapter 12: Policy-Based Routing In-Path Deployments

 Riverbed® Deployment Guide v9.0 – Chapter 6: QoS Configuration and Integration and
QoS
Chapter 7: QoS Configuration Examples

Data
Streamlining,
Transport
Streamlining,  Riverbed® Deployment Guide v9.0 – Section 1: Optimization Techniques and Design
Application Fundamentals
Streamlining,
Management
Streamlining

 Riverbed® Deployment Guide v9.0 – Chapter 16: VPN Routing and Forwarding
 Riverbed® Deployment Guide v9.0 – Chapter 18: Data Protection Deployments
 Riverbed® Deployment Guide v9.0 – Chapter 20:Proxy File Services Deployment
Security
 Riverbed® Deployment Guide v9.0 – Chapter 22: Authentication, Security, Operations, and
Monitoring
 SteelHead® Appliance Deployment Guide v9.0 – Protocols – Chapter 11: SSL Deployments

6 © 2017 Riverbed Technology, Inc. All rights reserved.


RCSA-W Exam Prep/Blueprint

SteelHead, SteelHead EX
Subject Reference

 SteelHead® Appliance Installation and Configuration Guide


 Riverbed® Deployment Guide v9.0 – Chapter 1: Optimization techniques
and Design Fundamentals
 Riverbed Deployment Guide v9.0– Chapter 3: WAN Visibility Modes
 Riverbed® Deployment Guide v9.0 – Chapter 9: Physical In-Path
Deployments
 Riverbed® Deployment Guide v9.0 – Chapter 10: Virtual In-Path
Deployments
SteelHead® Appliance  Riverbed® Deployment Guide v9.04 – Chapter 17: Out-of-Path
(Installation and Deployments
Configuration)
 Riverbed® Deployment Guide v9.0 – Chapter 18: Data Protection
Deployments
 Riverbed® Deployment Guide v9.0 – - Protocols Chapter 9: Video
Optimization
 SteelHead® Appliance Deployment Guide v9.0 – Protocols
 Riverbed Getting Started Guide v8.6
 SteelHead Series EX560 and EX760 Systems Owner’s Manual v3.5.0
 Riverbed® Training Course: WAN200 Optimization Essentials

SteelHead™ (virtual
edition) (Installation and  Virtual Steelhead™ Installation Guide v9.0
Configuration)

 Riverbed® Deployment Guide v9.0 – Chapter 24: Steelhead Mobile


Deployments
SteelHead® Mobile
Appliance (Installation  Steelhead® Mobile Controller User’s Guide v4.5.1
and Configuration)  Steelhead® Mobile Controller Installation Guide v4.5.1
 Riverbed® Training Course: WAN200 Optimization Essentials

© 2017 Riverbed Technology, Inc. All rights reserved. 7


RCSA-W Exam Prep/Blueprint

SteelCentral™ Controller for SteelHead (SCS)


Subject Reference

 Riverbed® SteelCentral Controller for SteelHead Deployment Guide v9.0


Controller Appliance  SteelCentral Controller for SteelHead User's Guide v9.0
(Installation and  SteelCentral Controller for SteelHead Management Console Installation
Configuration) Guide v9.0
 Riverbed® Training Course: WAN200 Optimization Essentials

Controller-v Appliance
(Installation and  SteelCentral Controller for SteelHead Virtual Edition Installation Guide v9.0
Configuration)

Troubleshooting
Subject Reference

 Riverbed® Deployment Guide v9.0 – Chapter 23: Troubleshooting


Troubleshooting
Steelhead Appliance Deployments Problems

SteelHead CX (formerly SteelHead SaaS)


Subject Reference

 SteelHead (in the Cloud) User’s Guide located on


SteelHead CX https://support.riverbed.com/content/support/software/steelhead/cx-
appliance.html

8 © 2017 Riverbed Technology, Inc. All rights reserved.


RCSA-W Exam Prep/Blueprint

Exam Questions
Types of Questions
The RSCA-W exam includes a variety of question types, including single-answer multiple
choice, multiple-answer multiple choice, and scenario based. The question distribution is heavily
targeted toward the multiple-choice variety. Regardless of the type of question, selecting the best
answer(s) in response to the questions will yield the best score.
Exam Question Distribution
Subject Area Approximate Number of Questions from this area
SteelHead Deployment & SteelHead Control 18
for SteelHead

SteelHead Application Features 12

SteelHead Mobile Client 9

SteelHead Networking Features 5

SteelHead CX 6

WAN Optimization Technology 15

© 2017 Riverbed Technology, Inc. All rights reserved. 9