Eriq Gardea

Sprint Express Store Manager

Chicago, IL (708) 759 7527 – Gardeae@Dupage.Edu

SUMMARY

I am a Sales Manager looking to further develop my skillset by taking on a larger role. I have
driven a high level of sales for a consistent period during my seven years with Sprint. My strengths
are my abilities to develop employees, communicate effectively, exceptional customer service,
strong problem-solving skills, and providing strong leadership both on a sales and logistical level.

EXPERIENCE

S P R I N T E X P R E S S S T O R E M A N A G E R ...................................................................... 2018 – present

Sprint Schaumburg/Aurora/Wheaton, IL
-Successfully helped tailor a new startup program currently known as “Sprint Express at
Walgreens” (1 of 15 internal employees chosen to transition to this department)
-Successfully helped in the hiring and selection process for more than 75% of sales staff within
the “Sprint Express” program
-Excelled in support role for new-hires aiding with conducting all business operations and logistics
-Exceeded sales expectations for store 5054 by 20% month over month
-Successfully contributed sales initiatives to boost sales on a multi-unit level
-Proven record of training and developing multiple employees to obtain promotional opportunities
within the company
-Recognized multiple times a year by chairman of Sprint for outstanding customer service
-Well-versed in handling escalations, identifying miscellaneous issues and resolving them

L E A D R E T A I L C O N S U L T A N T ...........................................................................................2013 – 2018
Sprint Downers Grove, IL
-Successfully coached multiple teams to exceed company monthly sales goals
-Successfully helped individuals maintain top 10 in sales rank over the whole sales year of 2017
-Consistently exceed miscellaneous sales goals month to month for the entire store
-Excel at training new-hires to be not only operationally proficient, but top sales performers as
well
-Successfully implemented proven sales tactics to increase sales performance

REFERENCE REFERENCE

Pedro Villareal – Director of Wireless Operations Neil Nepolian – Store Manager (Sprint)
(123) 456 7890 (123) 456 7890