CHAPTER 1

INTRODUCTION

Human Resource Management (HRM) is a process of bringing people and

organizations together so that the goals are met. It can be also said as an art of
procuring, developing and maintaining competent workforce to achieve the goals
of an organization in an effective manner.

Human Resource Management is a broad concept. Human Resource Management

is concerned with the people dimension in management since every organization is
made up of people acquiring this services, developing their skills, motivating them
to high levels of performance and ensuring that they continue to maintain their
commitment to the organization, are essential to achieving organization objectives.
This is true regardless of the type or organization government, business education,
health, generation or social action. Getting and keeping good people is critical to
the success of every organization whether profit or nonprofit, public or private.

Those organizations those are able to achieve their goals because the
organizations either big or small are providing the welfare measures to the
employees. Welfare refers to a condition of living of an individual or group in a
desirable and happy state of relationships with whom economical and social,
ecological welfare means environment friendly existence, ecological balance
pollution existence and proper sanitation. The term welfare as it suggest the ideas,
meanings and conditions such as the state of well-being, health, happiness,
prosperity, and the development of human resource. The concept welfare can be
approached from various angles; welfare has been described as a total in order to
establish the manpower their work and achievement of the organizational
objectives.

Thus manpower is a vital ingredient for the success of an organization,

making the task of good labour welfare system in organization and resources
utilized of personnel management. The employees who join the organization today
have different values and norms. Their expectations are different and they are more
competent and more informed than the employees were in the past.Bharat Heavy
Electricals Limited-Heavy Plate &Vessels Plant is the largest fabricator of process
equipment in India for the petroleum, chemical and allied industries. It comes
under the purview of the Department of Heavy Industry, Ministry of Industry, and
Government of India and is managed by an autonomous board of directors.
Situated in the city of destiny of Visakhapatnam on the western see coast of the
Deccan plateau, B.H.P.V. Ltd is accessible by road, rail, sea and is well connected
to all metropolitan cities by air.

Bharat Heavy Plate & Vessels Ltd., started off in 1966 as fully owned
government company for Design, Manufacture & Supply of capital equipment
required for process industries in the core sector such as Fertilizers, oil refineries &
Petrochemicals etc. Manufacturers of Columns, Pressure, Vessels, High Pressure
Heat Exchangers, Air and Gas Separation Plants, Evaporation Plants, Boilers,
Fried Heaters, Reformers, Feed Heating Systems, Complete Systems, Digester and
Sophisticated Process Equipment with Computer Aided Designs (CAD).
 Due to various factors, there were heavy losses and the company was
declared sick by the Board for Industrial and Financial Reconstruction (BIFR) in
October, 2005. Later, with the Board for Industrial and Financial Reconstruction's
(BIFR) sanction of the Modified Draft Rehabilitation Scheme envisaging merger
of Bharat Heavy Plate and Vessels Limited (BHEL-HP&VP) with the Maharatna
Company Bharat Heavy Electricals Limited (BHEL), BHEL-HP&VP has become
the 17th manufacturing unit of BHEL. Bharat Heavy Electricals Limited (BHEL)
took over BHEL-HP&VP as its 100 percent subsidiary in 2008. However, the
Company’s performance was not up to the mark, as it remained a separate
company and it could not derive full benefits of synergy with BHEL.

The unit thereafter named as Heavy Plates and Vessels Plant (HPVP),
Vishakhapatnam. The Appointed date for the merger is 1st October 2011. Till now,
BHEL-HP&VP was a wholly owned subsidiary of BHEL. After the Union
cabinet's approval in February 2013, the merger scheme was filed with BIFR in
March 2013 and the entire merger exercise was completed in a record time of 5
months thereafter.

NEED FOR THE STUDY

Employees play an important role in the industrial production of the country.

Hence, organizations have to secure the cooperation of employees in order to
increase the production and to earn higher profits. The cooperation of employees is
possible only when they are fully satisfied with their employer and the working
conditions on the job. In the past, industrialists and the employers believed that
their only duty towards their employees was to pay them satisfactory wages and
salaries. In course of time, they realized that workers require something more
important. In addition to providing monetary benefits, human treatment given to
employees plays a very important role in seeking their cooperation. Further,
human resource managers realized that the provision of welfare facilities
contribute a lot towards the health and efficiency of the workers.

The provisions of social security benefits are a kind of investment that offers
good dividends in long run. The organizations need to provide various security
benefits such as medical care, mortality benefits, pension etc., as specified by law.
The company having realized the importance of welfare and social security
measures introduced several welfare schemes for its workers and the families. The
company provides statutory welfare facilities like drinking water, conservancy,
medical appliances, canteen, rest shelters, crèches etc. it also provides various non
statutory welfare facilities such as medical, education, recreation, housing/quarters,
consumer cooperative stores, consumer co-operative credit society etc. it provides
social security measures like provident fund, gratuity, pension, dependent
employment etc.

 There is a need to find out whether the organization is in a position to

motivate the employees by providing adequate welfare measures.
 To find out whether the organization is meeting the global standards to their
employee in terms of welfare measures.
  To find out whether the employees in return are giving their best efforts for
increased production.
 To study whether the organization is extending the fringe benefits to their
employees. There is a need to study this.

OBJECTIVES OF THE STUDY

 To study the employees welfare measures in BHEL-HVPV.

 To identify the various welfare measures provided to the employees.
 To obtain their satisfaction towards the welfare measures.
 To study how welfare measures improve the motivation of the employees.
 To study the interpretation of statuary welfare provisions in BHEL-HVPV.
 To study the non standard welfare provisions in BHEL-HVPV.
 To study how the existing provisions and welfare measures are satisfying the
employees and how they feel about them.
 To find out employees preference regarding welfare measures which they
like to have in future.
 To suggest some improvements in the welfare measures.

SCOPE OF THE STUDY

The present study is an attempt to make an enquiry into the various facets of
employee welfare and social security measures in Bharat Heavy Plate &Vessels
Limited, Visakhapatnam, Andhra Pradesh. The scope of the present study is both
wide and narrow. It is wide because it covers almost all the components of welfare
and social security measures.
 Organizations should develop sound policies in regard to human side of
enterprise. Such policies are not only a statement of management intentions and
indicate the basic organizational approach towards human factor, but also provide
the much needed frame work to guide actions of functionaries in taking important
decisions on employee welfare and welfare and social security measures.
Organizations should develop sound policies in regard to human side of
enterprise. Such policies are not only a statement of management intentions and
indicate the basic organizational approach towards human factor, but also provide
the much needed frame work to guide actions of all functionaries in taking
important decisions on employee welfare and social security measures.

RESEARCH METHODOLOGY:

Collection of the data(samples) is the primary aspects in research

process. The research includes both primary and secondary data. The information
from the respondents is collected through questionnaire. Data which is collected
for the purpose of research helps proper analysis to develop findings which is
helpful to conduct research effectively.

TOOLS FOR DATA COLLECTION:

Keeping the objectives of the study in view and towards the

accomplishment of the objective of the study, a study of Human Resource
Department is undertaken and the research started with surveys, data collection
through the primary and secondary sources.

Primary data:
 The primary data (samples) consist of original information that is to be
collected from the employees of the organization (BHEL). It is collected for
through administering the questionnaire by direct contact and also through direct
observation to obtain the insights of the information.

Questions will be framed in such a way that the answers reflect the ideas and
thoughts of the respondents with regard to level of satisfactions. For job related
factors “Likert Scale” (five rating scale) is to be used in which respondents are
required to show their level of satisfaction from 1 to 5 where (A= Excellent,
2=very Good, 3= Good, 4= Average, 5= Poor). Some facts that may be revealed in
the study will be based on personal observations also. For personal observations
simple category is used and respondents are required to tick the appropriate box.

Secondary Source:
The secondary data consist of information that already exists and which has
been collected by some persons, at some other time for the purpose. The secondary
data is mostly collected from books, Journals, reports, internet Sources.

Sampling technique:
Stratified random sampling is a technique which attempts to restrict the
possible samples to those which are not extreme by ensuring that all the parts of
the population are represented in the sample in order to increase the efficiency. To
get the information from stratified sampling method primary and secondary data is
been used.
Analysis of data:
The data thus collected through various sources was interpreted and
analyzed. The data collected through questionnaires were tabulated and then
analyzed by using statistical method such as Simple Percentile Method.

Tabulation:
Tabulation is the last stage in the compilation of data and forms the basis for
its statistical treatment from answers to questions with which the investigator is
concerned.
Note:- Research Methodology is discussed in future chapters.

LIMITATIONS OF THE STUDY

The study is carried out through a questionnaire, which is distributed to a

sample of the employees.

1. Due to non-homogenous pattern of the employee population, because of the

multi-disciplinary departments, there is an element of not understanding the
relevance and validity of the questionnaire and so the data may not be
accurate.
2. The employees didn't have sufficient time to study and answer the
questionnaire and hence may have errors.
3. The researcher did not have sufficient funds for the study or material wanted
hence could not be able to get enough information.
4. Some of the employers could not reveal much information for the fear of
management and due to confidentiality, some do not cooperate with the
 researcher and some cannot understand the questioner and some fear the job
security.
5. The researcher cannot have sufficient time to get the information from the
employees and the time for the project also is limited.
 CHAPTER 3

FINDINGS:

1. Majority of the employees are satisfied awareness of various employees’

schemes.

2. I was found that the employees satisfied with the canteen facilities provided
by the company.

3. Majority of the employees satisfied with the facilities provided by the

company is good.

4. The employees felt that drinking water facilities provided by the company is
good.

5. The lighting and ventilation facilities provided by the company are

satisfactory.

6. I was found that first aid box not kept in all departments.

7. Maximum number of employees satisfied with working conditions in BHEL-

HP&VP.

8. I was found that majority employees available having separate dispensary.

9. The employees felt good about sanitary arrangements in B.H.P.V.

10.I was found that company maintained suitable safety standards.

11.Majority employees felt good response about medical team in case of

accidents.

12.I was found that majority if the employees using transport facilities.

13.Majority of employees have housing facility provided by the company is

good.
 14.Majority of employees felt good about educational facilities for children
provide by the company.

15.Maximum number of employees satisfied with annual leave day’s programs.

16.Majority of employees satisfied about medical checkup facilities.

17.It is found that half of employees accepted VRS remaining not accepted
VRS.

18.Majority of employees satisfied about Labour Welfare activities followed in

B.H.P.V.

SUGGESTIONS:

1. The BHEL-HP&VP has got good canteen facilities, but the quality needs
some improvements.

2. Company will keep first aid box in all departments.

3. Lunch rooms are to be maintained nearly and should be last clean.

4. Safety provisions are maintained neatly and the company should keep it
up.

5. Company shall try to provide housing facilities to all employees.

6. Company may take necessary measures to development the working

nature of co-operative consumer stores.

It will be highly appreciable if the management of BHEL-HP&VP Ltd.

considers the above suggestions within its financial administrative and statutory
limits.

FUTURE DIRECTIONS:

Concluding the project work, we may say, Since BHEL-HP&VP is more

than 35 years old and Heavy Industry it has got its own credits in its account. So
they are planning for a better future. They are always in search of entering into
new areas and our India as self-reliance.

CONCLUSION:

The project work “A study on Employee Welfare activities in BHEL-

HP&VP LTD., Visakhapatnam has helped me to learn the organization culture and
techniques followed in BHEL-HP&VP.

From the project work I could understand that the employees of the
BHARATH HEAVY PLATE & VESSELS LTD has positive view towards
welfare activities and management of BHEL-HP&VP and have negative aspects
towards the welfare activities due to mismanagement rivalries between trade union
and management and financial crises. The management of BHEL-HP&VP does not
want to implement any new effective welfare activities. But the employees of
BHEL-HP&VP are in adding positive measures in the development of the
organization and also for the better meet of Employee Welfare activities.