Académique Documents
Professionnel Documents
Culture Documents
Introversion
▪ The introvert’s brain is more excitable, making them more vulnerable
to moods and having intense inner lives.
▪ As a result of this inner sensory overload, as a form of self-protection
they naturally avoid too much social interaction, which they find
mentally taxing. Or, because they have such a rich inner life, they
simply do not need a lot of social interaction.
▪ Because they seem to experience things more intensely, introverts
have a deeper and more anguished response to life.
▪ They are generally more reserved and serious, pessimistic, and can
have issues with self-esteem and guilt.
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eMails
eMails
Hi Hemerson,
All your sources don't have to be "academic". It's fine to use other things,
but I think you are taking the best approach by trying a variety of
techniques. I'm glad the NLP is going well, I'm looking forward to reading
about it!
When you write up your report you need to make sure that you deal with
charisma and persuasion as separate goals. Also, there is literature on
techniques for persuading / influencing people, so it may be useful for you
to refer to this (see Cheryl's notes on Learn if you weren't at the lecture).
Aside from the appendices and references and the most important DIARY,
(which together don't count in the word length), the 3000 report needs to
be sufficient to stand alone - i.e. though you will refer to and cite
from your appendices and diary, don't over rely on them such that your
report lacks substance and content. This is rather a balancing act on
your behalf....you need to use and illustrate from your diary in such a
way that it is clear, but you don't want to find yourself quoting large
chunks out of it which eat away at your word limit. Be selective in your
use of diary quotes and keep them short in the report and maybe highlight
longer ones in the actual diary and refer to them if necessary.
Make sure you number your appendices and have dates or page numbers in
your diary for ease of reference when citing them in your report.
And make sure everything is named.
1) The introduction and the part which shows how you have obtained
awareness of self.....this is where you refer to what kind of person you
are and how you know this from a whole host of
experiences/techniques/measures/tools etc. Some of these will be theory
based (e.g. MBTI/Twenty Statements/Johari Window/Social Mirror
/self assessment questionnaires/pictorial activity etc)...others will be more
anecdotal in nature e.g. work placements
feedback/social feedback from family and friends/school reports etc.
Again, you need to strike the right balance here. You need to cite names
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and dates etc where appropriate and illustrate where you can. Tell us a
story but written with academic flair! You need to show that you have a
good understanding of the concepts and tools we have used but without
having to write all the theory out again for us here. You may wish to do
some of this `working out' in the diary or appendix, but hopefully your
depth of understanding should be evident in your application.
You should try to work on yoru goals for as long as you can - up to the end...but it
might be that some goals are more specifically geared to someone/something e.g.
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eMails
a member of yur family over the Easter break - and this is ok too.
Again, so that you dont neglect the third part, we suggest spending 1000
of your words on this section.
Diary
Ideally what we want to see is, regular, i.e. daily or at least a couple
of times a week diary entries which are not just descriptive (though they
may well have started off this way at the beginning!). That these explore
your attempts at goals, and your reflections on how those went, your
feelings and emotions towards it, reactions of others maybe, what you
learnt, how you adapted or adjusted your behaviour and goals etc. If you
are not sure about this please refer to the handout/chapter on reflection
you were given earlier in the course which gives other insights. Overall
we will want to see developments in the way you use your diary for
reflection and learning. But it may also be a download too!
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eMails
Appendices
Ideally we would like to see all of the tests that you have completed -
even though you may not have necessarilly referred to them all in your
report.
Just to remind to which ones WE think you have had.
Think that covers it - plus anything else you think is relevant - any of
your own inventories etc you may have found!
Phew! Hope all of that makes sense. Its lovely to get to chat to you all on a one to
one, however time consuming it is, and we really appreciate how hard you are
working. We know that this is well worth your while and you will feel the benefits in
the immediate months and also in years to come.
Please don't be alone though if this work brings up any tough topics for you - it does
happen and we want to make sure that you feel that you can come and talk about
that if you need to.
At this moment in time you should all be busy gathering evidence regarding who
you are and what makes you tick so that you can set your goals. This evidence will
come from many sources: the Twenty Statements Test, MBTI etc and other aspects
of self-disclosure, also you may reflecting on what the social mirror has reflected
back at you over your life to date - you may look at old school reports, placement
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eMails
feedback, any other anecdotal material from family, friends etc. All of your life
experiences may shed some light on who you are and how others see you. Some
of you may have been carrying out activities with the Johari Window and have
asked others to feedback how they see you. This is a brave thing to do...and it's
best to pick people you trust that you know will be honest but not blunt or hurtful.
Hello Cheryl,
I have a few questions about the goal setting part of the coursework.
1 - Should I write what I planned to do when I set the goals or what I actually have
done? For example, should I write "I plan to go to the gym three days a week..." or
"To achieve this goal I planned to go to the gym, but..." ?
In the second part of the piece where you are setting out your goals you are writing
in the present tense…so I am going to……etc etc…when you do the final part which
is reflection you are writing in the past tense mainly……my diary shows that I……
etc etc
2 - You said that we need to show which theories/techniques we have used per
area. However, I used too many things. For example, for one goal I read two books,
listened to two audio programs and I even recorded myself. I do have organised
notes about all of that (I think it helps to say that I'm a INTJ!) that I planned to include
in the appendices, but it would be impossible to explain all in 1000 words. When I
decided on my goals, I planned to do all that, but I don't know if it would make
sense to write in the coursework "For this goal I will read X and Y and do Z...". I think
this relates to the first question.
Bless ya..such an INTJ!!! In the main coursework just keep it tight and focussed and
mention that you tried lots of different methods but that you focussed on this and
that etc etc….you can then make sure that you show all of the ones you used in the
appendices. It gets difficult doesnt it deciding what to include and what to just leave
in the appendix. Also when you are talking about what you have read in the second
part yopu will maybe write it like this….”from reading the books *** I found a
technique called **** and so I will be trying this out in order to manage my stress in
these particular situations etc etc…..ʼ can you see the use of the past and future
tense there?
3 - I'm writing my diary in my computer. I was thinking about highlighting some parts
that I talked about in the coursework. Is that ok?
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eMails
Page 7 of 37
Fried & Slowik
The theory also states that goals should be specific (e.g., increase
productivity by 5 percent in the next year), rather than general (i.e., “do your
best”). However, in complex jobs, “do your best” goals are likely to be more
effective (Latham & Seijts, 1999; Locke, 1996). The theory further asserts
that people’s commitment is important to maximize the relationship
between goal and performance. Moreover, commitment can be enhanced by
two categories of factors that (1) make the goal attainment important and (2)
enhance individuals’ belief that they can attain the goal (high self-efficacy).
Finally, the theory asserts that consistent and timely feedback is needed for
successful pursuit of goals (e.g., Locke & Latham, 1990, 2002).
Deadlines
The basic idea of the theory is that deadlines serve as a tool of time control
and increase the motivational effect of goals. Thus, when the available time
to com- plete a task is longer than needed, the work pace slows to fill the
available time. In con- trast, when deadlines are closer in time, peo- ple
work faster to complete the job. However, after a certain point, shortening
deadlines re- duces performance, which is especially true in complex jobs
(e.g., Bluedorn & Denhardt, 1988; Locke, 1996). Research has supported this
no- tion of the contingent effect of deadlines such that deadlines with
insufficient time tend to lead to less effective performance (Bluedorn &
Denhardt, 1998; Locke, 1996).
Page 8 of 37
Gifts Differing
Generally, a child who prefers the feeling mode is likely to become some-
one good at interpersonal relations, while a child who prefers the thinking
mode will become good at collating, using, and organizing facts and ideas.
Extraverts tend to move quickly and try to influence situations directly, while
introverts give themselves time to develop their insights before exposing
them to the world. Extraverts are happy making decisions in the thick of
events, while introverts want to reflect before taking action. Neither
preference necessarily makes better decisions than the other; it simply
represents the style that each is comfortable with.
Although we each favor certain ways of being, one will dominate above
the others. Consider NT types. Although possessed of both intuitive and
thinking preferences, if they find thinking more attractive this becomes their
dominant process. They may intuit something as being right, but this must
be confirmed by objective thinking. As thinking is a process of judgment, the
final element in this person’s type is “Judgment.” They are ENTJs. Other
people’s final letter is P for “Perception,” indicating their strong desire to
understand better.
The need for a dominant process to bring cohesion to the self is
perfectly understandable, but Jung went further to suggest that each person
also needs an “auxiliary” process. Introverts have extraversion as their
auxiliary so they can “put on a public face” when necessary. Extraverts use
introversion as their auxiliary to take care of their inner lives. In both cases,
if the auxiliary is little used, the person lives in one extreme and their life
suffers accordingly. Briggs Myers noted that in our extravert-oriented
society, there is a greater penalty for introverts who do not develop their
auxiliary than for extraverts who fail to take account of inner things.
The aim of personality typing is to acquire greater powers of perception
and judgment, which are both assisted by the use of the auxiliary. Briggs
Myers observes: “Perception without judgment is spineless; judgment with
Page 9 of 37
Gifts Differing
She noted that introverts often gain the most from doing the test. As three
out of every four people are extraverted, and for every intuitive there are
three sensing types, we therefore live in an “extravert’s world.” As a less
common type, introverts may, not surprisingly, feel some pressure to be
something they are not, and the MBTI allows them, perhaps for the first time,
to feel it is OK to be who they are.
Page 10 of 37
virtue
Hot buttons Debate, argument, or sustained disagreement
I'm Not
crazy ch Crazy
2 2/11/97 5:19 AM Page 45
INFJ
TABLE 4 (CONTINUED)
INTJ
DESCRIPTORS FOR THE SIXTEEN TYPES
Introverted Intuition With Extraverted Thinking
INTROVERTED INTUITIVE TYPES
Prejudices Analytical decisions provide useful information for action
Preconceptions Introspection promotes theory and encourages thorough
analysis TYPE
Hot buttons
DOMINANT/LEAD
Loss of autonomy throughAUXILIARY/SUPPORTER
structure, undervaluing intellec-
FUNCTION DESCRIPTORS
tual development FUNCTION DESCRIPTORS
Most aware of . . . Fully functioning but less aware of . . .
INTJ
Under
Under stress
stress may
may become
become
withdrawn,
retiring, dreamy retiring, dreamy, impulsive,
hardheaded, reserved
hasty, sentimental,
hardheaded, reserved fussy, self-dramatizing
Introverted Intuition is pulled toward the future and toward possibilities. This
function is like an inner eye focused on what could be, rather than what is. As a
consequence, individuals with this preference often seem scholarly or studious,
as if looking toward the center of a problem. This tendency may show up as, for
example, a knack for summarizing a long conversation in one sentence.
Interpersonally, individuals who prefer Introverted Intuition are seen by others
as calm and capable of concentrated attention.
EXTRAVERTED INTUITION
IntrovertedUnder stress
Sensing may
With become Feeling
Extraverted
arrogant and condescending, reckless and aggressive, opportunistic
General style Empathetic with those around, warm and thoughtful about
Extraverted Thinking
others,iscareful
a mental
andpattern
studiedofcomments
actively analyzing experience
about people and
and situ-
information, and expressing
ations thisreliable
which are analysisstatements
in an energetic
of anyfashion. Individuals
current situation
with this preference are often seen as having a plan, or model, to help adapt to
Clarification Calmly go about doing what they think helpful, rarely assert
and manage the world around them. Resourceful with ideas and suggestions,
own needs, often test ideas with facts
Extraverted Thinkers are often fluent critics and have ideas on how to improve
Reframing Mayput
just about anything need to ask
before about larger issues than those in the present,
them.
share critiques
INTJ
crazy ch 5 2/11/97 5:32 AM Page 90
Introverted Intuition With Extraverted Thinking
General style Often collect theories and ideas, can react to most any situa-
tion competently, systematic in gathering information, often
seem critical and questioning; drive for independence and
autonomy seems cool and detached
90 I’M NOT CRAZY, I’M JUST NOT YOU
Clarification Want interactions to make sense in the big picture, and so ask
tougher and more comprehensive questions
Reframing May need toTABLE
share 12 (CONTINUED)
thoughtful personal reactions in seeking to
be friendly and to test theories with facts
TYPE PATTERNS IN ADULT DEVELOPMENT
INFJ
INTJ
Introverted Intuition With Extraverted Feeling
Introverted Intuition With Extraverted Thinking
General style Appreciative in comments, find that interactions suggest the
motives
When developed Play and values of conversants,
out conversations valuelike
in their heads, information about
planned changes,
people
likefor
newits challenges,
own sake and thereforeindependent,
reflective, seem somewhat see schol-
the big
arly—reserved, idealistic,
picture, oriented to formal
the future, determined, purposeful,
Clarification Seekresourceful,
to understandask why, and
motives hard-driving, relentlessfor
personal frameworks about preci-
decisions
sion, use principles for decision making
Reframing May need to ask about verifiable facts and realistic choices
INFJ
For efficacy Identify physical and social activities which challenge your
world view and require you to live explicitly in the moment,
attend training programs on giving and receiving feedback
and promptly implement the training, develop a regular
time for selected activities
Page 12 of 37
Feedback / Measurement
Page 14 of 37
Misc
Misc
Indivituation
For Jung, the goal of life was the “individuation” of this self, a sort of uniting
of a person’s conscious and unconscious minds so that their original unique
promise might be fulfilled.
Individuation simply means becoming what you always were in poten- tia,
fulfilling your unique promise.
The result is an individual in the real sense of the word, a whole and
indestructible self that can no longer be hijacked by splintered aspects or
complexes.
But this reintegration does not happen by thinking about it rationally. It is a
journey with unexpected twists and turns. Many myths show how we need to
follow a path that transcends reason in order to fulfill ourselves in life.
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On Becoming a Person
There was in fact just one problem with all the people he saw: They
were desperate to become their real selves, to be allowed to drop the false
roles or masks with which they had approached life to date. They were
usually very concerned with what others thought of them and what they
ought to be doing in given situations. Therapy brought them back to their
immediate experience of life and situations. They became a person, not just
a reflection of society.
One aspect of this transformation was that people began to “own” all
aspects of their selves, to allow totally contradictory feelings (one client
admit- ted that she both loved and hated her parents). Rogers’ dictum was
“the facts are always friendly” when it comes to sorting out one’s emotions
and feelings; the real danger is in denying what we feel. As each feeling we
are ashamed of comes to the surface, we realize it will not kill us to allow it
to exist.
Page 17 of 37
Passages
The twenties
In our 20s we have to work out our path in life, discovering the ways of being or
doing that give us a sense of aliveness and hope. We are likely to go one of two
ways: to do what we “should” in terms of family and peer expectations; or to pursue
adventure and “find ourselves.” We either seek security and com- mitments, or we
avoid commitment altogether.
A man in his 20s feels that he has to do well in his work or be ridiculed. His
greatest love is his career. While men in their 20s feel they can do anything, women
often lose the confidence they had as adolescents.
At each point we have the chance either to define ourselves further, or to succumb
to the ideas of the group and its expectations. We have two selves: the one that
wants to merge with others and things, and the one that seeks creative
independence and freedom. Throughout our lives we may alternate between one
and the other, or they compete within us at the same time.
Page 18 of 37
Please Understand Me
Gallen named the Rationals the "Phlegmatics." The word 'phlegmatic' has
come to mean disinterested, bland, distant, seemingly detached from social
environment. This conclusion is correct in the sense that when the Rationals
are concentrating on some complex problem they do detach themselves
from their social context and remain distant until they solve the problem. At
that moment they are not interested in others, but that does not mean they
do not care about others.
Adickes spoke of Plato's Rationals as "Agnostics," for these people have their
doubts about everything complicated. Despite all their rigorous logic, their
studied contemplation, and particularly their probing empiricism, this type
maintains a hint of uncertainty. With certitude so hard to come by, Rationals
think it best to speak only of the possible and the probable. So it was
Adickes who first touched upon one of the more puzzling features of the
Rational character, their doubting nature.
In conversation Rationals try to avoid the irrelevant, the trivial, and the
redundant. They will not waste words, and while they understand that some
redundancy is necessary they still are reluctant to state the obvious, or to
repeat themselves on a point, limiting their explanations and definitions
because they assume that what is obvious to them is obvious to others. NTs
assume that if they did state the obvious their listeners or readers would
surely be bored, if not offended. Their tacit assumption is that what is
obvious to them is obvious to others, and the overly terse and compact style
of speech that results is hard for others to follow. Because of this Rationals
sometimes lose their audience and wonder why.
Above all else Rationals want to be coherent in their arguments, and so they
try to make certain that each phrase and clause advances the argument,
introducing nothing that doesn't logically belong, and leaving out nothing
that is logically required. This style produces carefully crafted
Page 20 of 37
Please Understand Me
Utlitarians
Rationals are utilitarian in going after what they want, which means that
they consider the usefulness of their tools as more important than their
social acceptability-whether they should be used, are moral, are legal, are
legitimate.
If not socially or politically correct, neither are Rationals at all snobbish
in their utilitarianism. Indeed, they will listen to anybody who has something
useful to offer regarding their choice of ways and means, but they will also
disregard anyone who does not. Status, prestige, authority, degree, licence,
credential, badge of office, reputation, manners-all of these marks of social
approval mean nothing to the NTs when the issue is the utility of goal-
directed action. They will heed the demons if their ideas are fruitful, and
ignore the saints if theirs are not.
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Please Understand Me
Famous Rationals
Pragmatics
Page 22 of 37
Please Understand Me
are ignorant of the lessons of history are doomed to repeat them," and they
have a horror of repeating an error.) All too often, however, Rationals find
that the actions of others are based on mere prejudice or convention, both
of which they brush aside, unless some use can be found for them.
Unfortunately, other types, especially Guardian~ and Idealists, believe
that everyone should observe-and respect-social conventions, and so are
likely to believe that Rationals are uncaring, and this can lead to
interpersonal problems. Rationals, though seemingly indifferent to conven-
tion in their single-minded pursuit of pragmatic ways and means, are just as
caring as others, but are reluctant to communicate such feelings.
Skeptics
Relativistic
Page 23 of 37
tionals Artisans Guardians Idealists
Please
genious Understand
Artistic Me
Dependable Empathic
utonomous Audacious Beneficent Benevolent
solute Adaptable Respectable Authentic
A
bases interde-
by the figure
if they are not
till deserve in-
hat we can un- Resolute • • Autonomous
ls are alike in
Self-Esteem in Ingenuity
Page 24 of 37
Please Understand Me
Self-Respect in Autonomy
Self-Confidence in Resolution
Page 25 of 37
Please Understand Me
will, but that their will is in charge of them. Einstein was fond of quoting
Schopenhauer's words: "Man can do what he wants, but he cannot will what
he wills." Rationals know, for instance, that they cannot will themselves to
control involuntary functions, such as speech, sexual desire, digestion,
warding off infection, and so on. Mter all, the involuntary is by definition
not subject to the will, but must occur spontaneously.
Being Calm
Trusting Reason
Page 26 of 37
Please Understand Me
Rationals live through their work. For them, work is work and play is work.
Con- demning an NT to idleness would be the worst sort of punishment.
Rationals work with a single-minded desire to achieve their objectives;
indeed, once involved in a project, they tend to be reluctant, if not unable, to
limit their commitment of time and energy. Unfortunately, at this point they
can be unreasonably demanding of both themselves and others, setting their
standards too high and becoming quite tense under stress. No wonder that
NTs frequently achieve notable success in their chosen field.
Rationals demand so much achievement from themselves that they
often have trouble measuring up to their own standards. NTs typically
believe that what they do is not good enough, and are frequently haunted by
a sense of teetering on the edge of failure. This time their achievement will
not be adequate. This time their skill will not be great enough. This time, in
all probability, failure is at hand.
Making matters worse, Rationals tend to ratchet up their standards of
achIevement, settmg the bar at the level of their greatest success so that
anything less than their best is judged as mediocre. The hard-won 'triumph
becomes the new standard of what is merely acceptable, and ordinary
achIevements are now VIewed as falling short of the mark. NTs never give
themselves a brea~fro~this escalating level of achievement, and so constant
self-doubt and a niggling sense of impending failure are their lot.
Seeking Knowledge
The Mindmate
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Please Understand Me
Good Summary: Like all the Rationals, they are abstract in their
communication and utilitarian in how they im- plement their goals. They
choose to study science, are preoccupied with technology, and work well
with systems. Their point of view is pragmatic, skeptical, relativistic, focused
on spatial intersections and intervals of time. They base their self-image on
being ingenious, autonomous, and resolute. They would i f possible be calm,
they trust reason, are hungry for achievement, seek knowledge, prize
deference, and aspire to be wizards of science and technology. Intellectually,
they are prone to practice strategy far more than diplomacy, tactics, and
especially logistics. Further, with their schedule- minded nature, they tend to
choose the Coordinator's directive role over the probing Engineer's
informative role. And because they are reserved around others they seem
more comfortable in the role variant of Mastermind than Fieldmarshal.
Although they are highly capable leaders, INTJs are not at all eager to
take command, preferring to stay in the background until others
demonstrate their inability to lead. Once in charge, however, they are
thoroughgoing pragmatists, seeing reality as nothing more than a chess
board for working out and refining their strategies. When planning, the
Mastermind is completely open-minded and will entertain any idea holding
promise of utility. Fruitful theories are quickly applied, all else discarded.
Masterminds tend to be much more self-confident than other Rationals,
having usually developed a very strong will. Decisions come easily to them;
indeed, they can hardly rest until they have things settled and decided. They
have a drive to completion, always with an eye to long-term conse- quences.
Ideas seem to carry their own force for them, although they subject every
idea to the test of usefulness. Difficulties are highly stimulating to INTJs, who
love responding to a problem that requires a creative solution. These traits
of character lead them to occupations where theoretical models can be
translated into actuality. They build data and human systems wherever they
work, if given the slightest opportunity. They can be outstanding in scientific
research and as executives in businesses.
These seclusive Coordinators usually rise to positions of responsibility,
Page 28 of 37
Please Understand Me
for they work long and hard and are steady in their pursuit of goals, sparing
neither their own time and effort nor that of their colleagues andemployees.
They tend, ordinarily, to verbalize the positive and to eschew comments of a
negative nature; they are more interested in moving an organization forward
than dwelling on mistakes of the past. However, they can become single-
minded at times, which can be a weakness in their careers, for by focusing
so tightly on their own pursuits they can ignore the points of view and
wishes of others.
Colleagues may describe INTJs as unemotional and, at times, cold and
dispassionate, when in truth they are merely taking the goals of an
institution seriously, and continually striving to achieve those goals.
Fortunately, indifference or criticism from their fellow workers does not
particularly bother Masterminds, if they believe that they are right. All in all,
they make dedicated, loyal employees whose loyalties are directed toward
the system, rather than toward individuals within the system. As the people
in an institution come and go, these NTs have little difficulty getting on with
their jobs-unlike the NFs, who have their loyalties involved more with
persons than projects.
The most independent of all the types, INTJs want their mates to be
independent as well, able to stand up to the sometimes formidable strength
of their personality.
Make no mistake, the emotions of an INTJ are hard to read, and neither
a male nor female of this type is apt to be very outgoing or emotionally
expressive. On the contrary, they have a strong need for privacy, and they do
not enjoy physical contact except with a chosen few.
Page 29 of 37
Seijts, Latham and Tasa
In their goal setting theory of motivation, Locke and Latham (1990) stated
that, given goal commit- ment, a specific challenging goal leads to higher
task performance than a vague goal, such as “do your best.” This assertion
has been supported in over 500 empirical studies (e.g., Latham, Locke, &
Fassina, 2002; Locke & Latham, 2002).
That individuals in the performance goal condi- tion did not outperform
those in the do-your-best condition would have been astonishing were this
a standard goal setting experiment. This finding would be contrary to over a
quarter of a century of evidence in the motivation literature that has shown
that people who work toward specific, dif- ficult goals outperform those
instructed to do their best (Locke & Latham, 2002).
What differentiates this experiment from the ma- jority of the goal
setting studies that preceded it is the use of a highly complex task. A task
for which minimal prior learning or performance routines exist, where
strategies that were effective suddenly cease to be so, relocated the focus of
the experiment from primarily motivation to ability. It is consistent with the
findings of Kanfer and Ackerman (1989), Winters and Latham (1996), and
Seijts and Latham (2001) that we found that, in a situation primarily
requiring the acquisition of ability rather than an increase in motivation,
setting a specific high per- formance goal was not prudent. Setting a specific
and difficult learning goal was, instead, associated with higher performance.
The primary distinction between a performance goal and a learning goal
is the framing of instruc- tions. The instructions respectively associated with
the two types of goal invoke two different do- mains—motivation and ability.
With a performance goal, as the name implies, an experimenter frames the
goal so that participants focus on performance. A search for information to
attain the goal is neither mentioned nor implied because ability is treated as
a constant when good performance on a task re- quires primarily effort or
persistence. Thus, in the present experiment, the participants who were as-
signed a performance goal were instructed to attain 21 percent or more of
market share. Similarly, with a learning goal, as the name implies,
instructions are framed so that participants focus on knowledge or skill
acquisition. In the present experiment, we framed the learning goal, not in
terms of a percent- age of market share to be attained, but rather, in terms
of the search for and implementation of ef- fective strategies for increasing
market share. Ac- cording to Kanfer and Ackerman’s (1989) resource
allocation model, a learning goal, as a situational variable, draws attention
away from the end result. The focus instead is on process. This focus on
process rather than outcome can also be seen in studies on goal orientation,
Page 30 of 37
Seijts, Latham and Tasa
Page 31 of 37
Shawn & Yearta
Page 32 of 37
Shawn & Yearta
Multiple Goals
The theory of goal setting is a cognitive theory of motivation. One of its key
assertions is that a positive linear relationship between goal difficulty and
performance exists, and indeed a considerable amount of empirical evidence
has been collected over the past 25 years which supports this prediction. In
this study, however, a negative relationship between difficulty and
performance was obtained. Certainly this single finding is not sufficient to
challenge the basis of goal setting theory and, as already indi- cated, the
results obtained may be explained by methodological artifacts. However, the
theory itself does not lead to any predictions about relationships between
difficulty and performance in multiple goal environments. Indeed, nearly all
studies of goal setting have used single goals, and Locke & Latham (1990)
acknowledge that performance with multiple goals is an area 'rich with
research possibilities' (p. 54). Likewise, the theory does not make any
predictions about the effects of proximal or distal goals on performance.
However, the vast majority of studies have used fairly proximal goals where
the goal setting period is very short indeed compared to the yearly goal
setting period of job holders in this study. Here, too, Locke &Latham (1990)
acknowledge that 'much more research needs to be done before firm
conclusions can be drawn about the relative efficacy of proximal and distal
goal setting' (p. 61). Kernan & Lord (1990) have gone so far as to suggest
that 'simpler models of control theory and goal setting processes, though
adequate for the typical laboratory study, may not generalize to many field
settings'. In short, goal setting theory may simply not apply to multiple goal
environments or where relatively distal goals are set. When faced with
multiple and distal goals individuals may choose to invest effort in those
from which they can expect to obtain more feedback (e.g. Bandura, 1986) or
those where they can expect a faster rate of progress and hence experience
positive rather than negative affect (Carver & Scheier, 1990). In other words,
they may choose to work on easier goals which have obvious sub-goals
within them. Whilst it is likely that having even multiple goals and distal
goals will produce higher performance than having no goals at all, there are
good reasons to suppose that difficulty and performance will be inversely
related in such contexts. It may be that new theories need to be developed,
or existing theories modified to explain the effects of complex, distal and
multiple goals on the performance of employees in work environments of
the type studied here.
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Tal Ben-Sahar
Tal Ben-Sahar
Flow (Mihaly Csikszentmihalyi): Good parallel with other readings. Use the
graph!
He talked about identifying activities that have the right skill level
compared to the task difficulty at a certain point where we experience flow.
If it is too easy, we experience boredom, if it is too hard we experience
anxiety. Ideally we want to find activities that stretch us a little bit beyond
our comfort level.
Use flow as a compass. If we are doing something that is too easy, we
raise the challenge and vice-versa.
Immediate feedback leads to flow.
Ellen Langer (1989): Divide and conquer. Use short-term goals. Break down
achievement. "People can imagine themselves taking steps, while great
heights seem entirely forbidden." If we look only at the end result, it will
seem out of reach.
The same is true for visualisation. Shelley Taylor: if we just imagine the
outcome it is not as good as we imagine the steps that we need to take to
achieve this outcome.
Claypool & Cangemi (1983): If we write our goals, we are much more likely
to achieve because we make a commitment. Our mind doesn't like when
there is inconsistency between what is inside and what is outside.
Ajzen & Fishbein (1982): Goals have to be specific. Concretise goals: I want
to X on Y. It needs to be measurable. And with timelines... "By X".
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