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ASUSTeK COMPUTER INC.

How to solve Windows 10 run slowly even freeze

 

Date: 2017-10-20 Revision: V1.0

 
 

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How to solve Windows 10 run slowly even freeze

 

GTSD

Alex_Yo

 

2017/10/20

 

1.

Model:

 

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2.

Region / Country: WW

 

3.

Recipient:

 
   

Recipient

   

Call Center

   

Repair Center(L1/2)

 

RTR(L3/4)

 

RTV(L3/4)

   

ASUS/RSP

   

x

 

V

 
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Authorize

 

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Form No : T2-009-01 Rev.01

ASUSTeK COMPUTER INC. 1. 5. 6. usage status). 2. 4. Problem code: P group Group Name

ASUSTeK COMPUTER INC.

ASUSTeK COMPUTER INC. 1. 5. 6. usage status). 2. 4. Problem code: P group Group Name
1. 5. 6. usage status). 2. 4. Problem code: P group Group Name N0FZ00
1.
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4. Problem code:
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How to solve Windows 10 run slowly even freeze Windows 10 Upgrade by customer N0Z039 Problem

How to solve Windows 10 run slowly even freeze

Windows 10 Upgrade by customer N0Z039 Problem code 中文(CHINESE)
Windows 10 Upgrade by customer N0Z039 Problem code 中文(CHINESE)
Windows 10 Upgrade
by customer
N0Z039
Problem code
中文(CHINESE)
Doc. No:
Doc. No:
Grade:
Grade:
Grade:
Grade:
  • Date: 2017-10-20 Revision: V1.0

Page: 2
Page: 2
       

英文(ENGLISH)

 

Other Test Error (Electronic)

   

Windows 10 Upgrade by customer

Problem Description:

Windows 10 OS run slowly or freeze. When open Task Manager, Disk Usage shows at 100%.

Solution for Repair Center: Because Windows 10 and pre-install McAfee will automatically update and this will

Solution for Repair Center:

Because Windows 10 and pre-install McAfee will automatically update and this will cause HDD usage at 100%. So please manually do Windows Update and McAfee update. (Note: When manually do update, please do not run other program)

Please open confirm OS is Windows 10, HDD is mechanical hard disk and HDD 100%

usage maintain for about 10 minutes(open Task Manager then click Performance to see Disk

Please plug adapter and let unit connect Internet, then open ‘Control Panel>Power

Option>Choose when to turn off the display’ click set ‘Put the computer to sleep’ to Never

under Power Plan Settings

Option>Choose when to turn of f the display’ click set ‘Put the computer to sleep’ to
Doc. No: ASUSTeK COMPUTER INC. How to solve Windows 10 run slowly even freeze Date: 2017-10-20
Doc. No:
ASUSTeK COMPUTER INC.
How to solve Windows 10 run slowly even
freeze
Date: 2017-10-20
Revision: V1.0
Page: 3 Grade:
3. Please open ‘All settings > System > About’ to confirm Windows 10 version is 1703.
If not, please enter ‘All settings > Update & security’ to do Windows Update and update
system version then restart unit after update finished.
   

Doc. No:

ASUSTeK COMPUTER INC.

How to solve Windows 10 run slowly even freeze

Date: 2017-10-20 Revision: V1.0

Page: 4

Grade:

4. If your unit pre-install McAfee, please right click McAfee icon (at the right bottom corner) then click check for update.

Doc. No: ASUSTeK COMPUTER INC. How to solve Windows 10 run slowly even freeze Date: 2017-10-20
 

5. After finish these steps, please restart unit.

 

If these solutions could not solve this issue, please contact our service center for the further assist.