®

BOLT ION
2-IN-1 CORDLESS VACUUM

1311, 1312 SERIES

 IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR VACUUM.
Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions
should be observed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, OR INJURY:
» Do not use outdoors or on
wet surfaces.
» Do not allow to be used as a toy.
» Close attention is necessary
when used by or near children.
» Do not use for any purpose
other than described in this
User’s Guide.
» Use only manufacturer’s
recommended attachments.
» Do not use with damaged cord
or plug.
» If appliance is not working as
it should, has been dropped,
damaged, left outdoors, or
dropped into water, have it
repaired at an authorized
service center.
» Do not pull or carry by cord, use
cord as a handle, close a door on
cord, or pull cord around sharp
edges or corners. Do not run
appliance over cord. Keep cord
away from heated surfaces.
SAVE THESE INSTRUCTIONS
FOR FUTURE USE
This model is for household use only.
2 www.BISSELL.com
» Do not unplug by pulling on cord.
To unplug, grasp the plug, not
the cord.
» Do not handle charging base,
including plug and charging base
terminal with wet hands.
» Do not charge the unit outdoors.
» Use only the charger supplied by
the manufacturer to recharge.
» Do not incinerate the appliance
even if it severely damaged. The
batteries can explode in a fire.
» Do not put any object into
opening.
» Do not use with any opening
blocked.
» Keep openings free of dust, lint,
hair and anything that may
reduce airflow.
» Keep hair, loose clothing, fingers,
and all parts of body away from
openings and moving parts.
» Use extra care when cleaning
stairs.
» Do not pick up flammable
materials (lighter fluid, gasoline,
kerosene, etc.) or use in the pres-
ence of explosive liquids
or vapors.
» Always turn off this appliance
before connecting or
disconnecting the motorized
nozzle.
» Do not pick up toxic material
(chlorine bleach, ammonia,
drain cleaner, etc.).
» Do not use vacuum cleaner in an
enclosed space filled with vapors
given off by oil base paint, paint
thinner, some moth proofing
substances, flammable dust, or
other explosive or toxic vapors.
» Do not pick up hard or sharp
objects such as glass, nails,
screws, coins, etc.
» Do not pick up anything that
is burning or smoking, such as
cigarettes, matches, or hot ashes.
» Do not use without dust cup or
filters in place.
» Use only on dry, indoor surfaces.
» Keep appliance on a level surface.
Thanks for buying a BISSELL vacuum
We’re glad you purchased a BISSELL Safety Instructions . . . . . . . . . . 2
vacuum. Everything we know about
floor care went into the design and Product View . . . . . . . . . . . . . . . 4
construction of this complete,
high-tech home cleaning system. Assembly . . . . . . . . . . . . . . . . . . . 5

Your BISSELL vacuum is well made, Operations . . . . . . . . . . . . . . . . 5-6

and we back it with a limited
two-year warranty. We also stand Maintenance & Care . . . . . . . 7-9
behind it with a knowledgeable,
dedicated Consumer Care Troubleshooting . . . . . . . . . . . 10
department, so, should you ever
have a problem, you’ll receive fast, Warranty . . . . . . . . . . . . . . . . . . . 11
considerate assistance.
Service . . . . . . . . . . . . . . . . . . . . . 11
My great-grandfather invented the
floor sweeper in 1876. Today, BISSELL Consumer Care . . . . . . . . . . . . . 12
is a global leader in the design,
manufacture, and service of high
Product Registration . . . . . . . . 12
quality homecare products like your
BISSELL vacuum.

Thanks again, from all of us

at BISSELL.

Mark J. Bissell
Chairman & CEO

www.BISSELL.com 3
Product View
1
1 Power/Brush Roll On/Off/Suction 2
Power Control/EdgeReach
2 2-Way Folding Handle Release
3 Hand Vacuum Power Button
4 Dirt Cup Release
5 Charging Light Indicator
6 Detachable Hand Vacuum
7 Dirt Cup
8 Washable Filter Cup
9 Swivel Head
10 Crevice Tool with Dusting Brush
11 Charging Adapter Plug
12 Charging Base

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4
5
6

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WARNING WARNING WARNING

Plastic film can be dangerous. To avoid Do not plug in your vacuum cleaner until To reduce the risk of electric shock, turn
danger of suffocation, keep away from you are familiar with all instructions and power switch off and disconnect plug
babies and children. operating procedures. from electrical outlet before performing
maintenance or troubleshooting checks.

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Assembly
No tools are required for assembly; simply insert
WARNING
Do not plug in your vacuum cleaner until
you are familiar with all instructions and
foot into body of unit until you hear a click. operating procedures.

Charging
1. Insert the charging adapter plug into the
charging port on the back of the unit or the 1.
bottom of the charging base.
2. Plug the adapter into the wall outlet. If using
the charging base, place unit onto base. The
power LED lights will illuminate when charging.
Charge the unit completely for 4 hours prior to
first use.
NOTE: The adapter may become warm during
charging – this is normal. The unit can remain
plugged in even when the charge is complete.
3. When the unit is fully discharged,
approximately 4 hours of charging is required
for the battery to regain full capacity.
NOTE: You can store up to 3 tools on the
charging base.

Charging
Battery Status LED Color Light Behavior
100% Blue 3 solid lights for 10 min.,
then flashes once per minute
66-99% Blue 2 lights on, 1 light blinking
33-65% Blue 1 light on, 1 light blinking
10-32% Blue 1 light blinking
0-9% Red 1 light blinking quickly

Operations
Control buttons
The power button is located on the top
of the handle. Settings include: a. b.
a. Power Icon = On/Off
b. Brush Icon = Brush On/Off
c. Suction Icon = Normal/High
c. d.
d. EdgeReach = On/Off

Using your cordless vacuum

1. Push power button ON.
2. Push brush button on to easily clean
hard floors, low pile carpet, and area rugs.
3. Use suction button to control power
of suction.

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 Operations WARNING
Do not operate cleaner with damp or wet filters
2-way folding handle or without vacuum bags and all filters in place.
This feature is great for cleaning under couches,
beds and other hard to reach areas. 1. 2.
1. To release, pull trigger located on the back of 2-Way
the handle to bend handle forward for cleaning Folding
under furniture. Handle
2. For space saving storage, pull trigger to bend Release
handle backward.

Operating edgeReach™
This feature is a great way to clean along edges
and into corners and along your baseboard. 1. 2.
1. To activate, press the edgeReach™ button
on the handle.
2. Glide cordless vacuum along edges and
corners to allow the focused suction to do
its work.

Cleaning with the removable hand vacuum

1. Remove hand vacuum by pulling the hand 1. 2.
vacuum directly out of the unit. Power Switch
2. The power button is located on top of the
grip area. Push ON to start cleaning.
3. Easily clean messes on furniture, stairs,
and other hard to reach areas.
4. To use hand vacuum accessories, insert the
end of the tool into the end of the hand vacuum
prior to turning hand vacuum ON. 4.
5. When done cleaning, turn power OFF
and remove hand vacuum accessory and
place back in unit.

Tip » Accessories can be combined

together or used individually.

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Maintenance & Care
To maintain maximum cleaning performance, the
following maintenance steps must be performed: WARNING
To reduce the risk of electric shock, turn power switch
Emptying the dirt cup off and disconnect plug from electrical outlet before
Dirt cup should be emptied before debris performing maintenance or troubleshooting checks.
reaches the FULL line on cup.
1. Turn power OFF and remove hand vacuum Release Button
from unit, by pulling the hand vacuum directly
out of the unit.
2. 3.
2. Hold hand vacuum vertically and depress the
release button to release dirt cup.
3. Grasp filter tabs and pull vertically to remove
filter cup and empty dirt into waste container.
4. Replace filter back into the dirt cup and
attach dirt cup to hand vacuum until it snaps
securely in place.

Cleaning or replacing the filter

The key to maximum performance is having a
clean filter. Cleaning the filter after each use will
help your vacuum operate at peak efficiency.
Use only genuine BISSELL model number 1311 &
1312 replacement filters in your BISSELL vacuum.
To purchase visit www.BISSELL.com or call
1-800-237-7691.

To clean filter:
1. Turn power OFF.
2. Remove the dirt cup from the hand vacuum,
as directed in step 1 “Emptying the dirt cup”.
3. Remove filter cup assembly by pulling out of
dirt cup. Then twist cloth filter out by twisting
3.
counterclockwise. Tap filters against waste
basket removing any visible dirt.
4. Replace filter back into the washable filter cup
then turn clockwise to lock into place.
5. Attach washable filter cup back into the dirt
cup and attach to hand vacuum until it snaps
securely in place.
NOTE: After heavy usage, you may clean the
filter and filter cup by washing it gently by
hand in warm water and mild dish detergent.
Rinse thoroughly and make certain it is
completely dry before replacing it.

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 Maintenance & Care
Brush roll maintenance
The brush roll may accumulate debris such as
strings, hair and fibers. This type of debris can
wrap around the brush and diminish its ability 1.
to clean effectively.

To remove brush roll for cleaning:

1. Turn power OFF. Turn unit over to access the
brush roll. 2.
2. Slide down the lock tab and pull up the brush
roll gate.
3. To remove brush roll, simply lift the brush out
of the brush chamber. Clean off hair or other
debris from brush roll.
4. Place cleaned brush roll back into foot of unit
by aligning the brush roll end to the brush driver.
5. Replace the lock tab by pushing brush roll 3.
gate into place and slide up the lock tab to
secure it.

Brush roll reset:

If larger debris becomes lodged in the foot of
the unit and the brush roll shuts off, turn the unit
off and remove the obstruction. Wait approxi-
mately 15 seconds for the motor to cool down
before turning back on. Brush will function again
after allowing time to cool down.

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Maintenance & Care
Disposal of batteries
If your Bolt Ion Series is to be disposed of,
the batteries should be removed and disposed
WARNING
To reduce the risk of electric shock, turn power switch
of properly. off and disconnect plug from electrical outlet before
1. IMPORTANT: Unplug Charger. performing maintenance or troubleshooting checks.
2. Remove hand vac from unit and remove
dirt cup from handle.
3. Remove (2) Phillips head screws and
remove the lens from the hand vacuum.
4. Remove (2) Phillips head screws from
the hand vacuum cover.
5. Lift off the hand vacuum cover.
6. Take out push rod.
7. Remove (5) Phillips head screws from the
side of the hand vacuum.
7.
8. Remove the entire battery assembly from
the cover.
9. Cut wires from the PCB and wrap the wire
ends with insulation tape.
10. Keep Battery Pack together – DO NOT
separate individual batteries. For specific
disposal instructions of batteries, please
contact RBRC (Rechargeable Battery
5 screws
Recycling Corporation) 1-800-822-8837 or
visit www.rbrc.com.
11. Discard remainder of product
CAUTION: Disconnecting the battery

WARNING
will destroy the appliance and invalidate
the warranty.
This product contains Lithium Ion rechargeable batteries.
According to Federal and State regulations, removal and
proper disposal of Lithium Ion
batteries is required. For removal
of the batteries in your Bolt Ion,
see instructions on this page.

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 Troubleshooting WARNING
To reduce the risk of electric shock, turn power switch
off and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.

Problem Possible causes Remedies

Battery isn’t fully charged Charge battery. Follow charging
battery instructions on page 5
Vacuum Wrong charger being used Be sure to use only the charger
won’t turn on supplied with your product. The label
on the detachable hand vacuum will
list which charger can be used.

Brush roll is jammed Remove obstruction.

Follow instructions on page 8
Brush roll
Brush roll needs to be reset Follow instructions on page 8
not turning
Broken brush roll belt Visit www.bissell.com or call 1-800-
237-7691 to order replacement parts.

Dirt container is full Empty dirt container

Dirt container is not installed Position container correctly and
properly snap firmly into place

Vacuum Foot is loose Make sure foot is fully inserted into

cleaner body of unit
has low Filters need cleaning Follow filter instructions on page 7
suction
Filters need replacing Visit www.bissell.com or call 1-800-
237-7691 to order replacement filters
Clog or obstruction in foot area Detach foot from main body and
examine and remove clog from ports

Dirt container is full of debris Empty dirt container

Visible dirt Filter is missing or installed Check filter for correct installation
escaping from incorrectly
cleaner
Dirt container installed incorrectly Position container correctly and
snap firmly into place

Vacuum won’t Not the correct charger Use only the charger that comes with
charge the machine

Other maintenance or service not included in the manual should be

Please do performed by an authorized service representative.
not return Thank you for selecting a BISSELL product.
this product For any questions or concerns, BISSELL is happy to
to the store. be of service. Contact us directly at 1-800-237-7691.

10 www.BISSELL.com
Warranty Service
This warranty gives you specific legal rights, and you may also If your BISSELL product should
have other rights which may vary from state to state. If you need require service:
additional instruction regarding this warranty or have questions Visit BISSELL.com or contact BISSELL Consumer Care to locate a
regarding what it may cover, please contact BISSELL Consumer Care BISSELL Authorized Service Center in your area.
by E-mail, telephone, or regular mail as described below.
If you need information about repairs or replacement parts, or if you
Limited Two-Year Warranty have questions about your warranty, contact BISSELL Consumer Care.
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon
receipt of the product BISSELL will repair or replace (with new or Website:
remanufactured components or products), at BISSELL’s option, free of www.BISSELL.com
charge from the date of purchase by the original purchaser, for two Or Call:
years any defective or malfunctioning part. BISSELL Consumer Care
See information below on "If your BISSELL product should require 1-800-237-7691
service". Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
This warranty applies to product used for personal, and not Sunday 10am - 7pm ET
commercial or rental service. This warranty does not apply to fans
or routine maintenance components such as filters, belts, or brushes.
Damage or malfunction caused by negligence, abuse, neglect,
unauthorized repair, or any other use not in accordance with the
User's Guide is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S
LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES
WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE
OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied
warranty lasts so the above limitation may not apply to you.
NOTE: Please keep your original sales
receipt. It provides proof of date of
purchase in the event of a warranty claim.

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 Register your product today!
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You’ll receive:

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future purchases.
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saves you time should you need
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reminders and alerts.
Special Promotions
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Visit www.BISSELL.com/registration!

BISSELL Consumer Care

For information about repairs or replacement parts, or questions about your warranty:

Call: Email:
BISSELL Consumer Care www.BISSELL.com/email-us
1-800-237-7691
Monday - Friday 8 am - 10 pm ET
Saturday 9 am - 8 pm ET
Sunday 10am - 7pm ET

Visit the BISSELL website: www.BISSELL.com

When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of purchase
date in the event of a warranty claim. See Warranty on page 11 for details.

Parts & Supplies

For Parts and Supplies, go to BISSELL.com and
enter your model number in the search field.

©2016 BISSELL Homecare, Inc

Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 160-9299 Rev 02/16
Visit our website at: www.BISSELL.com
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