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BENEFITS 2019
4 Eligibility
5 Medical Insurance
8 Finding a Provider
16 Disability Insurance
18 401(K)
19 Working Advantage
26 Annual Notices
How to Enroll & Contacts
HOW TO ENROLL
• Log in to the Ultipro payroll and benefit portal
MyPRMI>My Tools>Ultipro
Use your MyPRMI credentials
Follow the instructions listed on how to enroll
Contact HRBenefits@primeres.com with any questions
CONTACTS
Vendor Name Contact Info
(800) 255-2792 x1000048
Human Resources Primary Residential Mortgage, Inc.
hrbenefits@primeres.com
Medical
(800) 244-6224
Dental Cigna
www.mycigna.com
Vision
Life and AD&D
Long Term Disability (800) 877-5176
Mutual of Omaha
Short Term Disability www.mutualofomaha.com
Employee Assistance
(866) 346-5800
HSA Banking Administrator HealthEquity
www.healthequity.com
(866) 451-3399
FSA Administrator Discovery Benefits
www.discoverybenefits.com
Equity Trust
(888) 382-4727
www.trustetc.com
Equity Trust
401(k) Epic Advisors
Epic Advisors (585) 232-9060
www.epic1st.com or
Online enrollment at
www.go-retire.com/equitytrust
Stacy Ketcham
Sr. Client Executive Benefit Commerce Group (480) 515-5010
stacy@benefitcommerce.com
This Guide serves as your Summary of Material Modifications (SMM) to the Primary Residential Mortgage, Inc., Health & Welfare benefit plan
effective 1/1/2019.
3
Eligibility
WELCOME!
Primary Residential Mortgage, Inc. offers you and your family a comprehensive and valuable benefits package!
To get the most out of your benefits please review this Guide and and your plan documents on myprmi.
This Guide is only a summary of our benefits. Please refer to actual plan documents for complete information. If
there are differences between this Guide and the policy document, the policy document will prevail.
*If you qualify to change benefits, you must submit your request to the Benefit Department within 30 days of the qualifying
event. Documentation (such as birth certificate or marriage license) is required.
Medical Insurance
Benefit Highlights
PPO 2000 PPO 4000 HDHP 2700 HDHP 5000
Coinsurance You pay: 30% You pay: 30% You pay: 20% You pay: 0%
(After Deductible is reached) Plan pays: 70% Plan pays: 70% Plan pays: 80% Plan pays: 100%
Out-of-Pocket Maximum
(Calendar Year) Individual: $6,000 Individual: $6,350 Individual: $5,400 Individual: $5,950
Includes deductible, coinsurance Family: $12,000 Family: $12,700 Family: $10,800 Family: $11,900
and copays (that you pay)
Primary: no cost to you Primary: no cost to you
You pay: 20% You pay: 0%
Telemedicine: no cost Telemedicine: no cost
Physician Office Visit Plan pays: 80% Plan pays: 100%
to you to you
(after deductible) (after deductible)
Specialist: $55 copay Specialist: $55 copay
You pay: 30% You pay: 30% You pay: 20% You pay: 0%
Inpatient & Outpatient
Plan pays: 70% Plan pays: 70% Plan pays: 80% Plan pays: 100%
Services
(after deductible) (after deductible) (after deductible) (after deductible)
NOTE: In-network amounts are shown. See Summary of Benefits & Coverage (SBC) for out-of-network benefits and more details.
Our offer of health insurance includes minimum value coverage and meets the affordability standards of the Affordable Care
Act.
The PPO $4000 plan is not available in Massachusetts. Out of network benefits vary in FL, GA, IL, and WI. 5
Telehealth & myCigna.com
As part of your enrollment in the Cigna medical plan, you now have access to two telehealth services—AmWell and MDLIVE.
Cigna Telehealth Connection lets you get the care you need – including most prescriptions – for a wide range of minor
conditions. Now you can connect with a board-certified doctor via secure video chat or phone, without leaving your home or
office. When, where and how it works best for you!
Quality medical care is available 24 hours a day, 7 days a week and 365 days per year throughout the United States.
For minor medical care, telehealth is the least expensive and most convenient option. Now you don’t have to spend hours
traveling to and from or waiting in a hospital Emergency Room, Urgent Care or Pharmacy Clinic for minor medical needs.
In most cases, telehealth is perfect for treatment of:
Sore Throat Fever Rash
Headache Cold & Flu Acne
Stomachache Allergies UTIs and more
How it works
1) Set up and create an account with one or both AmWell and MDLIVE
AmWellforCigna.com MDLIVEforCigna.com
855-667-9722 888-726-3171
myCigna.com Features
Once you register on myCigna.com, you can log in anytime, anywhere to:
Health Pregnancy, Health Babies (dependent on trimester enrolled) $150 first, $75 second
Earn incentives for participating in programs to improve your health, such as:
• Weight loss • Healthy eating • Increasing exercise • Controlling stress • Quitting tobacco
—> Go to mycigna.com for more details on how to participate and access incentive rewards.
If you think you might be unable to meet a standard for a reward under this wellness program, you might qualify for
an opportunity to earn the same reward by different means. Contact us at hrbenefits@primeres.com and we will
work with you (and, if you wish, with your doctor) to find a wellness program with the same reward that is right for
you considering your health status.
*If the wellness program you select will collect medical information, please review the Notice Regarding Wellness Program in
the Legal Notices section of this benefit guide.
7
Finding A Provider
FINDING A PROVIDER .
Medical (Physicians, Hospitals, Other Facilities and Pharmacies), Dental (Dentists, Orthodontists)
Cigna Online Provider Directory: Visit www.cigna.com before you receive your ID card. Visit www.mycigna.com
thereafter.
1. Click ‘Find A Doctor, Dentist or Facility’ (top right corner of the home page)
2. Either choose ‘Cigna Customer’ (if you are currently enrolled in our medical plan) and login to mycigna.com OR
‘Not a Cigna Customer Yet?’ (if you are not currently enrolled in our medical plan)
3. If you are currently not enrolled, choose ‘Plans through your employer or school’
5. Under ‘Select a Plan’, click ‘Pick’ and choose your medical network and/or dental network.
Vision Insurance Providers (Use Medical Provider Search for the Medical Vision Benefit)
Cigna Online Provider Directory: Visit www.cigna.com before you receive your ID card. Visit www.mycigna.com
thereafter.
1. Click ‘Find A Doctor, Dentist or Facility’ (top right corner of the home page)
Confirm that the provider is still in-network & accepting new patients.
Check with the provider and/or your health plan network before you make an appointment. Why?
• Occasionally, there are network changes; providers may move in- or out-of-network.
• There are times when a provider is part of the network, but may not be accepting new patients for services.
Use generic prescription medicines when possible & check prices at pharmacies before you
buy OR use mail order for a convenient way to purchase your maintenance medications!
• The cost differences can be tremendous.
• Where you shop can mean savings, too.
9
Reducing Your Medical Plan Costs
See the Cigna Preventive Drug List at mycigna.com for covered preventive
medications. Only medications on this list apply to this Preventive
Prescription Drug Benefit—when prescribed for the chronic medical
conditions listed below:
■ Hypertension ■ High cholesterol
■ Diabetes ■ Asthma
■ Osteoporosis ■ Stroke
■ Prenatal nutrient deficiency
Generic Drugs: Same active ingredients, strength and dosage as brand name counterpart. While may have differ-
ent shape, color, packaging, etc., the FDA (Food and Drug Administration) requires that generics meet same
requirements for quality, strength, purity and potency. Usually cost 30—75% less than brand.
Preferred Brand: Sometimes a brand drug is manufactured by one company, but branded and distributed by many.
Insurer selects one source to be the Preferred Brand.
Non-Preferred Brand: Generally have generic alternatives and/or one or more Preferred Brand medication options
within the same class of medication. You will typically pay more for Non-Preferred Brand medications on our medical
plans.
11
HSA
Benefits of an HSA
The money you contribute to your HSA is yours, as an employee-owned savings account, funded
through pre-tax payroll deduction amounts that you elect. HSAs offer triple tax savings: The
money you put in is tax-free. Interest on your savings grows tax-free. Any money you take out to
pay for eligible medical expenses is income-tax-free (There is a penalty and regular tax treatment
of any funds you withdraw for anything other than eligible medical expenses). NOTE: State tax
treatment of HSAs varies. Go to www.healthequity.com or consult your state’s Department of
Revenue to find out more.
■ Your contribution is taken before taxes. In 2019, you can set aside up to $2,700 in pretax dollars to help
pay most out-of-pocket medical, dental or vision expenses,
■ The amount of your payroll contribution to your including deductibles and copayments, eyeglasses, dental and
FSA cannot be changed unless you have a orthodontic work.
specific change of status, such as marriage
status, employment change or dependent
change. Please contact our HR Benefits
Department within 30 days of any change in
status at 800-255-2792 x1000048.
13
Dental and Vision Insurance
Benefit Highlights
Cigna Low PPO Cigna High PPO
Benefit Highlights
Frequency In-Network Benefits
Eye Exam Once every 12 months Covered at 100% after $10 copay
Lens
Single Vision
Lined Bifocal Once every 12 months Covered at 100% after $25 copay
Lined Trifocal
Lenticular
Contacts
Once every 12 months Elective- Up to $150 allowance
(in lieu of frames & lenses)
Life and AD&D Insurance
Your list is probably even longer than this. You can search online for a
“life insurance calculator” to help you decide how much life insurance you need.
Knowing your loved ones have a financial safety net is important for your own
peace of mind.
Basic Life and AD&D - COST FOR EMPLOYEE IS FULLY PAID BY PRIMARY RESIDENTIAL MORTGAGE, INC.
It’s important that our employees have some level of financial protection. That’s why we provide eligible employees
with Basic Life and Accidental Death & Dismemberment (AD&D) coverage at no cost to you.
All eligible employees receive guaranteed coverage in the amount of: $20,000.
‘
You can purchase additional life insurance to provide more financial protection for your family.
• For you: Up to a maximum of 7X annual earnings in $10,000 increments with a maximum of $500,000. No
medical questions for coverage up to $400,000 at initial enrollment. Above that amount requires medical
information and completion of Evidence of Insurability form through Mutual of Omaha.
• For your spouse: Up to $300,000 in $10,000 increments. No medical questions for coverage up to $50,000
at initial enrollment. Above that amount requires medical information and completion of evidence of
insurability form through Mutual of Omaha.
• For your child(ren): Up to $10,000 in $2,000 increments. Can cover all your children.
The costs are outlined on your myprmi portal. If you are disabled or have questions about eligibility, please discuss with
HR.
15
Disability Insurance
DISABILITY INSURANCE — M U T UA L O F O M A H A
If you were to be out of work due to an injury or an illness,
could you survive without a paycheck?
Short-Term Disability and Long-Term Disability are offered to all eligible employees. If elected, you pay the full cost of
this voluntary coverage through payroll deductions.
Disability insurance is paycheck insurance. This ensures you will receive a portion of your income if you were out of
work due to injury or illness. Short-Term Disability provides a weekly benefit, whereas Long-Term Disability will pay a
monthly benefit after Short-Term Disability has been exhausted. See below for more information on the plans.
WILL PREPARATION
As part of the Legal Assistance through your EAP, you have access to two options for preparing or updating your will:
◼ Free online step-by-step legal document program:
• Go to www.mutualofomaha.com/eap
• Click on ’Resources’ then ’Will Preparation’ under Legal Assistance
◼ LegalZoom, an assisted document preparation services offered at a reduced rate
• Go to www.clcdocprep.com & use discount code CLC888
17
401(K)
A 401(k) plan is a defined contribution plan where an employee You will have 24-hour online access to obtain important
can make contributions from his or her paycheck. The information and make changes to your retirement account.
contributions go into a 401(k) account, with the employee
choosing the investments based on options provided under the Here are the specific steps you need to access your
plan. Eligible employees may make changes to investments and account online:
percent of contribution throughout the year.
1. Log onto https://www.go-retire.com/equitytrust
PRMI also partially matches your contributions up to a certain
percentage (outlined below). 2. Click the Participant Login on the left side.
Examples:
■ Employee contributes 1%, PRMI will match 0.5%
■ Employee contributes 2%, PRMI will match 1%
Auto Enrollment
■ Employee contributes 4% or more, PRMI will match 2%
When first eligible you will be automatically
Vesting: Your payroll deducted contribution is 100% yours. Once enrolled for a contribution of 2% of your
you reach your two year service anniversary the company gross income.
matching dollars are yours as you will be 100% vested.
You can waive this enrollment within 7
Employee Contributions: Eligible employees may contribute up to calendar days after receiving your enrollment
100% of their compensation, in increments of 1%. A maximum
employee contribution of $19,000 is allowed by the IRS for the email. You can also increase or decrease the
2019 calendar year. amount of your contribution at any time.
19
Annual Notices and Other Disclosures
In addition, if you have a new dependent as a result of marriage, birth, adoption, or placement for adoption, you may be able to en-
roll yourself and your dependents. However, you must request enrollment within 30 days after the marriage, birth, adoption, or
placement for adoption.
• All stages of reconstruction of the breast on which the mastectomy was performed;
• Surgery and reconstruction of the other breast to produce a symmetrical appearance;
• Prostheses; and
• Treatment of physical complications of the mastectomy, including lymphedema.
These benefits will be provided subject to the same deductibles and coinsurance applicable to other medical and surgical benefits
provided under this plan. Therefore, the deductibles and coinsurance shown in the Medical section of this guide apply. If you would
like more information on WHCRA benefits, call your plan administrator 800-255-2792 x1000048.
Please read this notice carefully and keep it where you can find it. This notice has information about your current prescription
drug coverage with Primary Residential Mortgage, Inc. and about your options under Medicare’s prescription drug coverage.
This information can help you decide whether or not you want to join a Medicare drug plan. If you are considering joining, you
should compare your current coverage, including which drugs are covered at what cost, with the coverage and costs of the plans
offering Medicare prescription drug coverage in your area. Information about where you can get help to make decisions about
your prescription drug coverage is at the end of this notice.
There are two important things you need to know about this plan’s coverage and Medicare’s prescription drug coverage:
1. Medicare prescription drug coverage became available in 2006 to everyone with Medicare. You can get this coverage if you join
a Medicare Prescription Drug Plan or join a Medicare Advantage Plan (like an HMO or PPO) that offers prescription drug coverage.
All Medicare drug plans provide at least a standard level of coverage set by Medicare. Some plans may also offer more coverage
for a higher monthly premium.
2. Primary Residential Mortgage, Inc. has determined that the prescription drug coverage offered by Primary Residential Mortgage,
Inc.’s Cigna plan is, on average for all plan participants, expected to pay out as much as standard Medicare prescription drug cover-
age pays and is therefore considered Creditable Coverage.
Because your existing coverage is Creditable Coverage, you can keep this coverage and not pay a higher premium (a
penalty) if you later decide to join a Medicare drug plan.
However, if you lose your current creditable prescription drug coverage, through no fault of your own, you will also be eligible for a
two (2) month Special Enrollment Period (SEP) to join a Medicare drug plan.
What Happens To Your Current Coverage If You Decide to Join A Medicare Drug Plan?
If you decide to join a Medicare drug plan, your current Primary Residential Mortgage, Inc. coverage will be affected. If you keep
both your group coverage and also enroll in a Medicare Part D Plan, the group plan will coordinate with Part D coverage. If you do
decide to join a Medicare drug plan and drop your current Primary Residential Mortgage, Inc. group health plan coverage, be
aware that you and your dependents may not be able to get this coverage back.
21
Annual Notices and Other Disclosures
When Will You Pay A Higher Premium (Penalty) To Join A Medicare Drug Plan?
You should also know that if you drop or lose your current coverage with Primary Residential Mortgage, Inc. and don’t join a Medi-
care drug plan within 63 continuous days after your current coverage ends, you may pay a higher premium (a penalty) to join a
Medicare drug plan later. If you go 63 continuous days or longer without creditable prescription drug coverage, your monthly pre-
mium may go up by at least 1% of the Medicare base beneficiary premium per month for every month that you did not have that
coverage. For example, if you go 19 months without creditable coverage, your premium may consistently be at least 19% higher
than the Medicare base beneficiary premium. You may have to pay this higher premium (a penalty) as long as you have Medicare
prescription drug coverage. In addition, you may have to wait until the following October to join.
Remember: Keep this Creditable Coverage notice. If you decide to join one of the Medicare drug plans, you may be required to
provide a copy of this notice when you join to show whether or not you have maintained creditable coverage and, therefore,
whether or not you are required to pay a higher premium (a penalty).
For More Information about This Notice Or Your Current Prescription Drug Coverage…
Contact the person listed below for further information. NOTE: You’ll get this notice each year. You will also get it before the next
period you can join a Medicare drug plan, and if this coverage through Primary Residential Mortgage, Inc. changes. You also may
request a copy of this notice at any time.
For More Information about Your Options Under Medicare Prescription Drug Coverage…
More detailed information about Medicare plans that offer prescription drug coverage is in the “Medicare & You” handbook. You’ll
get a copy of the handbook in the mail every year from Medicare. You may also be contacted directly by Medicare drug plans.
If you or your children are eligible for Medicaid or CHIP and you’re eligible for health coverage from your employer, your state
may have a premium assistance program that can help pay for coverage, using funds from their Medicaid or CHIP programs. If
you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs but you
may be able to buy individual insurance coverage through the Health Insurance Marketplace. For more information, visit
www.healthcare.gov.
If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State
Medicaid or CHIP office to find out if premium assistance is available.
If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might
be eligible for either of these programs, contact your State Medicaid or CHIP office or dial 1-877-KIDS NOW or
www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the
premiums for an employer-sponsored plan.
If you or your dependents are eligible for premium assistance under Medicaid or CHIP, as well as eligible under your employer
plan, your employer must allow you to enroll in your employer plan if you aren’t already enrolled. This is called a “special en-
rollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance.
If you have questions about enrolling in your employer plan, contact the Department of Labor at www.askebsa.dol.gov or call
1-866-444-EBSA (3272).
If you live in one of the following states, you may be eligible for assistance paying your employer health plan premiums.
The following list of states is current as of July 31, 2018. Contact your State for more information on eligibility.
23
Annual Notices and Other Disclosures
Phone 1-800-403-0864
COLORADO – Health First Colorado (Colorado’s Medicaid
Program) & IOWA – Medicaid
Phone: 1-800-657-3739
MISSOURI – Medicaid OREGON – Medicaid
Website: http://www.dss.mo.gov/mhd/participants/ Website: http://healthcare.oregon.gov/Pages/index.aspx
pages/hipp.htm
http://www.oregonhealthcare.gov/index-es.html
Phone: 573-751-2005
25
Annual Notices and Other Disclosures
To see if any other states have added a premium assistance program since October 22, 2018, or for more in-
formation on special enrollment rights, contact either:
U.S. Department of Labor U.S. Department of Health and Human Services
Employee Benefits Security Administration Centers for Medicare & Medicaid Services
www.dol.gov/ebsa www.cms.hhs.gov
1-866-444-EBSA (3272) 1-877-267-2323, Menu Option 4, Ext. 61565
Annual Notices and Other Disclosures
27