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GENERAL RULES

Please review all our rules and regulations before using the MBC facility. The MBC staff may,
from time to time, inform you about additional rules and regulations or changes.

All MBC members, guests and court rental players must check-in at the MBC front desk.
Please have your club ID card or identification document ready to show when checking in.
Anyone who does not sign an MBC liability release form will not have accessibility to MBC
courts or facility.

The guest fee enables non members to enter and play in the MBC facility as a guest until he or
she leaves the MBC facility for the day. MBC Management may limit the number of guests and
court rental players that can use the MBC facility at any given time.

MBC will accept personal checks for payment only from MBC members or if approved by
administrative staff.

Children under 12 years of age must have parental supervision at all times, on and off the
courts. Children must not, at any time, loiter or play in the parking area. If so, MBC will not be
liable for any incidents. Absolutely no food or drinks are allowed on the floor court areas.
Anyone who violates this policy will have to dispose the food or drinks immediately or be
required to leave MBC premises immediately.

All members and guests who use any of the MBC courts realize and accept that badminton is a
vigorous sport and is possible to sustain injuries when playing. All Members and Guests play
badminton at their own risk.

Any member who fails to pay past due fees or account payments for over 15 days will receive a
delinquent notice suspending membership privileges until all past due fees or account payments
have been paid. Any member who fails to pay past due fees or account payments for over 30
days will lose their membership status without receiving any refund.

MBC does not allow smoking, gum chewing, animals (except for service or therapy dogs) or
weapons in the facility. Anyone found to be violating this policy will be required to leave the
MBC premises immediately without refund and may be barred from entering the MBC
premises in the future. MBC is not responsible for any lost or stolen items. Please tend to your
own personal effects.

In certain situations, a membership transfer will be granted upon request if a valid reason is
provided, and approved by MBC. If a transfer of membership is granted by MBC, a processing
fee of $20 per applicant will be charged, and half of the membership period from the
transferring member will be granted to the transferee. Membership transfer may only be
granted once to each member. To assure proper processing, application must be received before
the 15th of any month and transferred membership will become effective on the 1st day of the
next month.
On membership fee due date, a 14 day grace period will be granted for renewal of membership.
Once the 14 day grace period expires without notification of renewal, membership will also
expire. If expired members wish to renew their membership after 14 grace period has expired,
or renewal of membership beyond expiry date, a $25 processing fee will be added to the
renewal of membership.

SUSPENDING MEMBERSHIP

You may suspend your membership for up to 2 months for life changing events such as
marriage, the birth of a child, death in the family, and severe illness or injury. A suspension fee
of $15 per month will be implemented at the start of the suspension date. When suspending
your membership, you must provide proof of event in order to cancel and must be approved by
the manager. If you do not return before the 2 month dead line, your membership will
automatically expire and you will need to pay a $25 initiation fee to reactivate your
membership.

PRIVATE / GROUP LESSON POLICY

In consideration of being permitted to participate in badminton lessons at MBC, I and / or my


children acknowledge and agree to:
That MBC will to the best of its ability, make attempts to coordinate coaching with the coach. I
understand that should the coach be no longer available due to uncontrollable events such as
but not limited to, illness, injury, death or termination, MBC will do its best to find a suitable
replacement coach in a timely fashion.

That payment must be made on the first day of class or payment arrangements must be made
ahead of time before the first day of class.

That the purchase of lessons is final and non-refundable. All lessons are to be completed within
6 months of the date of purchase. Incomplete lessons following the 6 month period will be
considered void and the value will not be refunded. Credit for classes may be received for
cancellation with at least a 24 hours notice with approval of MBC management. Notice must be
confirmed by MBC staff. Cancellation after 24 hours or cancellation without notice will void
the scheduled lesson, and no credit will be given.

And understand that failure to comply with these rules may result in the forfeiture of any
remaining lessons without refund.

All students / parents must inform MBC within 24 hours by by e-mail to


info@mbadminton.com or by phone (call 630 243-4259) during office hours, if they are not
able to attend any of their registered classes at anytime, as our courts have been committed to
the lesson. MBC will not be responsible whatsoever if not notified of unattended classes. There
are no refunds on any unannounced missed classes.
Personal Conduct

MBC members, guests and court rental guests (herein referred to as "players") are subject to
the control and guidance of the MBC staff, and must wholly respect and follow staffs
instructions and club regulations at all times while playing in the club. Players agree to conduct
themselves in a quiet and well-mannered fashion when in the club and not cause any
disturbances or interfere with the safe use or enjoyment of the club by other players. Players,
guests, or staff shall not conduct, purchase, or subscribe to any unauthorized commercial
business or activity, on club premises or solicit other players nor business for any reason
without the club's prior written or verbal approval. Upon discovery of any unlawful solicitation
whatsoever on MBC premises, MBC shall reserve all rights to revoke any membership or
refuse entry of any and all players into the MBC facility. Under no circumstances shall players
interfere with the club's conduct of its business.

Any complaints, other than those of an emergency nature or requiring immediate attention by
the MBC staff, shall be made directly to the MBC management in private. MBC does not
tolerate the use of profanity / foul language by any of its members. MBC is proud to maintain a
family environment and a high standard of enjoyment for all its members.

Dress Code

MBC reserves the right to deny entry to the club by any person whose attire or demeanor is not
considered by the MBC staff to be appropriate in connection with the public image of the club
and its rules and regulations. No profane language or slogans on any attire is permitted in the
club.

Proper Athletic shoes and clothing are absolutely required in the court area for safety purposes.
Absolutely no black sole or marking shoes are permitted on the badminton courts.

Responsible Use of the Club

Players should consult with a physician before using our services and facilities. Players
understand and acknowledge that MBC has no expertise in diagnosing, examining or treating
any medical condition, including open cuts, abrasions, sprains, sores, infections, maladies or
inability to maintain personal hygiene, if such a condition poses a direct threat to the health or
safety of players and others. Players agree to use the facility in accordance with all applicable
public health requirements. It is the player's responsibility to consult with a physician to
determine if any of these conditions exists and, if so, whether such conditions pose a direct
threat to the health and safety of the player and others. MBC reserves the right, regardless, to
make the final determination.
Waiver and Release

Player agrees that by engaging in any physical exercise, class or activity, or by using any club
equipment or facility on the premises, the player does so at his / her own risk. The player
agrees that he / she is voluntarily participating in activities and use of the facility and premises
(including the parking lot) and assume all risk of injury, illness, damage or loss to the player
and player's property. The player agrees to release and discharge MBC, all affiliates,
employees, agents, representatives, successors and assigns from any and all claims or causes of
action (known or unknown) arising out of MBC's negligence. The player acknowledges that
he / she has carefully read this Waiver and Release and fully understand that it is a release of
liability. Player is waiving any right that he / she may have to bring a legal action to assert
claim against MBC for its negligence.

Pro-Shop Warranty

Due to the physically demanding nature of the sport of badminton, head breakage in racquets
are common. Unfortunately racquet manufacturers do not offer any warranty when breakage
occurs in the racquet head area. In some cases when breakage occurs in the handle or shaft
MBC may ship the racquet back to the manufacture for inspections for any material defects.
MBC will not offer any further warranty other than what the manufacturer provides.

Return Policy

A MBC receipt must be submitted with the broken racquet for companies to consider replacing
the racquet, if a material defect is, in fact, determined. All other MBC pro shop merchandises
and services are sold “as-is” without any warranty. There are no refunds or returns on any
products unless products are damaged and, if so, a receipt must be produced in order to receive
a full or partial refund. Damaged items must be returned for assessment within 7 days. There
will be no cash refund. MBC will provide Pro Shop or MBC facility credit for all refunds.

Locker area - Priority for Members Only

Daily, Bi Annual, or Annual rental of Lockers are available. Because of the limited number of
lockers available, some members may need to request their names be put on a waiting list for
available lockers. Lockers will be provided first come first serve. Numbered locks will be
provided for a $10.00 charge but must remain property of MBC should you relinquish your
locker. Lock codes must be confidentially provided to MBC staff in cases of emergencies.
Please do not leave valuables in the lockers. MBC is not responsible for lost or stolen
articles. Lockers must be paid in full for the category of days you chose. Only cash payment
upon rental of lockers will be accepted. Only cash payment of lockers will be accepted for each
payment due date. Members are responsible for remembering their own due dates. Late
payments will receive penalties of $5.00 per day beyond due date.

No perishable items may be stored in the lockers. Members are responsible for maintaining
their lockers. Any damage to the locker resulting from renter’s negligence shall be the
responsibility of the member. A penalty of $200 will be implemented to member if lockers are
damaged. MBC reserves the right to inspect the content of any locker at any time.

If any member should give up their locker, it is their responsibility to completely remove all
contents of their locker upon the rental expiry date. After 7 days, if all contents of the locker are
not completely removed, MBC reserves full rights to clear out all the contents of the locker and
dispose of it’s contents as MBC sees fit. MBC will not be liable whatsoever for any contents
left in an expired locker rental.

No hair dyeing, bleaching, or perming is permitted in the washroom. No glass containers are
permitted. Members and guests are responsible for maintaining sanitary practices in the Locker
area and washrooms at all times. Please do not leave soap or personal items in the washrooms.
Please make sure all hair products or body products are cleaned from wash basins and shower
stalls or toilets before you leave the washrooms. All lost articles are not the responsibility of
MBC and will be put in the lost and found bin if any articles are found in the washrooms or on
MBC facility.

The Rules and regulations are subject to change from time to time as MBC management feels
appropriate.

MBC reserves the rights to refuse service and to revoke the membership status of any MBC
member. Any requests for refund will be assessed at the time. MBC reserves all rights to refuse
any refund whatsoever.