Académique Documents
Professionnel Documents
Culture Documents
1. Introduction .......................... 2
2. Key Project Objectives........... 3
3. Scope ................................... 4
3.1 Legal Entities in scope .......................................................................................................... 4
3.2 Track 1 - SAP ECC Enablement .............................................................................................. 5
3.3 Track 2 - SAP PLM Enablement ........................................................................................... 10
3.4 Track 3 - SAP SRM Enablement ........................................................................................... 12
3.5 Track 4 - SAP MDM Enablement ........................................................................................... 16
3.6 Track 5 - SAP HCM Enablement ........................................................................................... 17
3.7 Track 6 - SAP BI – BO ......................................................................................................... 26
3.8 Track 7 - SAP Productivity Pak by ANCILE / KNOA ............................................................... 27
3.9 Scope of Customizations / RICEFW ...................................................................................... 31
4. High Level Overall Project Roles & Responsibilities 32
5. Approach and Methodology .. 33
6. Expectations from client ...... 40
7. Pre-requisites ..................... 43
8. Assumptions ....................... 45
9. Technical Delivery ............... 56
9.1. Propose IT system architecture and Infrastructure required .................................................. 56
9.2. Server and Storage Sizing ................................................................................................... 56
9.3. Recommend the security infrastructure & setup ................................................................... 57
10. Detailed Project Plan with Key Milestones 59
11. Key Milestones & Deliverables60
11.1. Milestone: Project Preparation ........................................................................................ 60
11.2. Milestone: Business Blueprint .......................................................................................... 61
11.3. Milestone: Realization phase (Build and Test).................................................................... 61
11.4. Milestone: Final Preparation (Deploy) ............................................................................... 61
11.5. Milestone: GO LIVE & Support.......................................................................................... 62
12. Detailed Project - Roles & Responsibilities 63
13. Profile of all Project Resources68
14. Escalation Matrix................. 69
15. Payment Terms ................... 70
16. Vendor Details .................... 71
17. EY Contact Details.............. 75
1
1. Introduction
Reliance Infrastructure (RInfra) Team is working closely with Pipavav Defence and
Offshore Engineering Company Limited (PDOECL) team to identify the
requirements for SAP ERP implementation. The scope of work defined below is
based on the study conducted by RInfra Team, SAP ECC EHP7 product overview,
various discussions with PDOECL team and sessions by various consulting partners.
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2. Key Project Objectives
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3. Scope
The scope of the project may be divided into the following main categories:
SAP has several features and functionalities which will help the organization to
undertake various activities through their digital mechanism of using its ERP
modules. All the relevant functionalities and features should be implemented using
SAP Best Practices and re-engineered feasible processes
If there are gaps in any of the processes needed and to be automated, then the
same may be bridged through customized or add-on applications.
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can be considered subject to approval from steering committee, EY will present the
impact analysis of scope, effort and timelines.
Modules in scope
► Finance
► Controlling
► Funds Management
► Invest Management
► Materials Management
► Sales and Distribution
► Production Planning
► Plant Maintenance
► Project Systems
► Quality Management
► Warehouse Management
► Treasury and Risk Management
► Fiori – 10 for approval
Functionalities in scope
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Main Process Process SAP Solutions
Control Availability Control
Revenue planning
Resource-Related Billing
Project Cash management
Advance Procurement
Bill of Material Transfer
Delivery from Projects
Monitoring Dates
Assembly Processing in the Project System
Project-Oriented Procurement (ProMan)
Project Progress
Claim Management
Milestones
Interfaces to the Project System
Project Information System
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Main Process Process SAP Solutions
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Main Process Process SAP Solutions
BCS Availability Control
Budget Text and Budget Memos
Budget Reporting
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Exclusions – SAP ECC
# Functionality
Material Management
1 Returnable Packaging Logistics
2 Logistics, Commodity Pricing Engine
3 Empties Management in Material Management
4 MM, Ariba Network Spot Buy in Purchasing
5 Transport Management System (TMS)-ERP: Invoice Integration
6 External Release for Purchase Requisition
Quality Management
1 Stability Study
2 Inspection Data Interface (QM-IDI)
3 Statistical Data Interface (QM-STI)
Warehouse Management
1 Value-Added Services (LE-WM-VAS)
2 LE, Extended Warehouse Management Integration
1 Multiple Valuation Approaches/Transfer Prices
2 Parallel Valuations in the Application Components
3 Accounts Payable Dunning Process
4 Paying by Payment Card
5 Schedule Manager (CA)
6 Withholding Tax - Classic Withholding Tax
7 Plants Abroad
8 Synchronization of Customer/Vendor Master Data (FI)
9 Business Partner Master Data
Controlling
1 Reconciliation Ledger
2 Functional Areas
3 Periodic Tasks
4 Schedule Manager
Project System
1 Multiple Valuation Approaches in Overhead Cost Controlling
2 Access Control List
3 Collaborative Engineering & Project Management (CEP)
Sales and Distribution
Special sales order
1 Cash sales
Rush order
2 Variant Settings for Archiving (SD-SLS)
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3 SD CRM Condition Integration
4 Contract-to-Cash for Commodities
5 SD/FI-CA Integration with Distributed Systems
6 Empties Management
Production Planning (PP)
1 Line Design
2 Sales & Operations Planning
3 Capacity Planning in Repetitive Manufacturing
4 Forecast-Based Planning
5 BOM Explosion for Variant Configuration
6 BOM Explosion with Phantom Assemblies
7 PP Kanban
8 Repetitive Manufacturing
Make-to-Order Repetitive Manufacturing (Non-Valuated
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Stock
10 Production Lot Planning
11 Production Planning - Process Industries
12 PP - PI-PCS Interface: Linking of Process Control Systems
13 SAP-OPC Data Access
14 ERP-MES Integration
Plant Maintenance (PM)
1 Linear Asset Management
2 Compatible Unit Management
3 Archive Management
Treasury and Risk Management
1 Credit Management
2 Portfolio Analyzer
3 Financial Risk Management for Commodities
4 Liquidity Planners
5 Commodity Risk Management
Extended Warehouse Management – module not in scope
SAP HANA not considered in scope
Modules in scope
Main Solution
Process
Process
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Cycle Engineering Workbench ECC
Management
PLM Product Data Replication - SAP also
(PLM)
offers tool for EBOM to MBOM conversion,
which can be considered
Environment, Health and Safety – separate
solution
Service Part Management – separate tool
Product Structure and Assembly Management
Engineering Change Managements
CFolders
Interface of Design software to SAP SAP PLM, ECC
Processes in scope
► Document Management System
· Document Control
· Document Distribution
· Document Search on the Internet
· Conversion of Original Application Files
· Document Approval
· Messages
· Data Transfer
· Redlining and Tracking
► Engineering Workbench
· Edit Working Areas
· Edit Layouts for Printing with MS Word
· Define Field Selection for the Engineering Workbench
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· Hazardous Substance Management
· Dangerous Goods Management
· Waste Management
Exclusions - PLM
Exclusions
Recipe Management
Configuration Management
SAP HANA Search and Navigation for PLM
Visual Manufacturing Planner
Display change to ACL
PLM Product Modelling Environment in Variant Configuration
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Modules in scope
Main Process Process Solution
Central Contract Management SAP SRM
Shopping Cart
Sourcing
Quota Arrangements
RFx & Bidding
Live Auctions
Business Workflow
Supplier Qualification
Supplier
Supplier Self-Services
Relationship
Management Supplier Collaboration
Integration with Collaboration Projects
(cProjects)
SRM-MDM Catalog
Procurement for Public Sector (PPS)
Digital Signatures
Analytics
Strategic Procurement and Sourcing
Operational Procurement
Process in scope
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RFx/Tenders Single Envelope Bid
Processing
(Public /Restricted Bidding)
Two Envelop Bid Processing
(Public /Restricted Bidding)
Offline Bidding Processing
Bidder Response Management
Bid Analysis and Award Note
Processing
Tender Fee Processing/EMD
Processing
Integration with cFolders
Live Auctions (Bidding Reverse Auction
Engine)
Forward Auction
Proxy Bidding
Saving Calculations Analysis
Multi-Currency Bidding
Others Digital Signatures
Functionalities
Centralized Contract Global Outline Agreements
Management
Interface from RFx/Auctions
Interface to ERP System
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Supplier Collaboration Registration of Supplier Registration
Supplier
Supplier Pre-Selection
Supplier Qualification
Portfolio Assignment
Collaboration PO Acknowledgement
Advanced Shipping
Notification Processing
Service Entry Sheet
Processing
Invoice Submission and
Processing
Credit/Debit Memo Processing
Reports/Workflows/ Workflows/Notification Workflows to approve
documents
Notifications/Interfaces
► Shopping Carts
/Roles
► RFx Documents
► Goods Receipts
► SES Confirmations
► Invoice Acceptance
Email Notifications
Reports Vendor Evaluation
All Standard SRM Reports
Interfaces SAP Enterprise Portal (Buyer
Side)
SAP Self Service Portal (Seller
Side)
SAP Business Warehouse
SAP cFolders
SAP ECC
SAP MDM
Roles User Roles and Authorizations
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Exclusions - SRM
Exclusions
Vendor Managed Catalogues
Procurement for Public Sector (PPS)
Tax Enablement in SRM
Interface to any Non SAP Systems
Mobility
SRM, Country Specific Localization
Modules in scope
Exclusions
Exclusions
MDM functionalities other than Material Master has been considered out of scope
Activities like Data Cleansing, Designing and Enrichment are kept out of scope
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3.6 Track 5 - SAP HCM Enablement
Integrations
► HCM to E-Recruitment 17
► Time Attendance systems to SAP HCM using custom interfaces
► All SAP HCM Internal Integrations (to NW Gateway and Enterprise Portal in SAP)
► HCM to BI/BO (via BW)
Processes in scope
Module in Sub Process
Scope
Personnel & Personnel & Organization module supports HR Professional role
Organization which is used to manage employee data and organizational
data.
► Manage employee master data
► Manage organizational data from the landing page
Personnel cost Personnel cost planning and simulation module helps to execute
planning and operational personnel cost planning and simulate compensation
simulation models and analyze their effects.
► Maintain Payment relevant data
► Data collection
► Execute cost planning scenarios
► Standard reports available in SAP
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► Evaluation of Employee time data
► Time Integration with Payroll
► Standard reports available in SAP
Payroll India Payroll India module enables running of payroll for all
employees in line with India legal and business requirements.
► Maintain Employee’s Basic Pay, Recurring payment or
deductions and Adhoc payments or deductions
► Maintain statutory details for India employees in India
specific infotypes. This is for details like Labour welfare,
Provident fund, Professional tax, Investment
declarations etc.
► Simulation and Live Payroll runs
► Simulation and Live Payroll Posting
► Standard reports available in SAP for statutory forms
like form 16, form 24Q, Challan mapping, etc
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► Time Sheet
► Time statement
► Public holiday calendar
► Benefits and Payments
► Form 16
► Advanced Claims (Claims and Reimbursement )
► Leave encashment for India
► Income Tax declaration
► Work Events
► E-Separation Counselling
► E-Separation Approvals
► E-Separation Tasks
► E-Separation Request
► Travel and Expenses
► Create Travel Request
► Delete Travel Request
► Create Expense Report
► Delete Expense Report
► Team Information
► Team Calendar
► Birthdays and Anniversaries
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► Substitution overview
► Reminder of dates
► Salary history
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Exclusions - HCM
Exclusions Remarks
Payroll India (PY-IN) - Mid Year Applicable only for initial Go Live.
Go live functionality
Payroll for countries other than Only Payroll India is in scope. Payroll for other
India than India geography is not in scope.
SAP HCM Integration with BPC SAP BPC is not in project scope.
Anything not specifically included in the relevant sections above is excluded from scope.
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3.7 Track 6 - SAP BI – BO
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3.8 Track 7 - SAP Productivity Pak by ANCILE / KNOA
Modules in scope
► SAP User Experience Management (SAP UEM @ KNOA) and
► SAP Productivity Pak (SPP)
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Source: Information received from SAP India
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Source: Information received from SAP India
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3.9 Scope of Customizations / RICEFW
Reports & Forms: Pipavav core team will identify the reporting and forms
requirements. EY will suggest standard report provided by SAP which can be used
to address reporting requirements. EY will also provide assistance in identifying
whether ABAP development would be required to address these reporting
requirements or Business Intelligence can be used to address these MIS
requirements. Post this EY would perform the ABAP/ BW report development
Interface: Along with Pipavav Core team, EY will jointly identify interface
development which needs to be done with other applications and SAP. Based on the
business requirements provided by Pipavav, functional specification and technical
documents would be prepared by EY team. EY will suggest leading practices used
during interface development. Further interfaces to and from the SAP with other
product side will require inputs from Pipavav / and its interface vendors.
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4. High Level Overall Project Roles & Responsibilities
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5. Approach and Methodology
EY's Identify, Diagnose, Design, Deliver and Sustain ("IDDDS") framework forms the
foundation of our methodology and will guide our overall approach. This Section
describes the phases in which the Software will be implemented, as well as the
Parties’ respective responsibilities and EY’s deliverables.
In this phase, we will work with you to agree ways of working and clarify roles and
responsibilities across EY and PIPAVAV. During this phase, we will validate the
Client’s requirements and perform engagement-specific planning.
The purpose of this phase is to plan and prepare for SAP revamp. During this phase
EY will:
► Assist PIPAVAV team in defining project governance structure comprising
Steering Committee and project escalation matrix. EY will also assist PIPAVAV
team in defining project execution structure comprising Project managers,
business process team, SAP in-house team and EY team;
► Conduct workshop with PIPAVAV senior management team to understand
management expectation from SAP implementation. The goal of this workshop
is to develop vision and action plans that will help in designing future solution;
► Co-develop Project charter and define detailed project plan with phases,
activities and milestones with deliverables for each phases;
► Define detailed process scope, functionality scope, organizational scope and
scope of interfaces with other applications;
► Conduct team orientation workshop and project kick off meeting will be carried
out;
► Check if PIPAVAV IT team has set up a fully operational IDES/Test SAP
environment of SAP which can be used by Project team;
► Check if PIPAVAV has set up a fully equipped Project site infrastructure and
facilities for the Project team;
► Conduct business process owner/Core team training.
Key activities:
► Assist in the development of detailed Project Plan, clearly defining the Project’s
goals, scope, timelines and resource requirements in order to establish
necessary controls for the delivery of the Project
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► Review the terms on the definition and agreement on project status reporting
and escalation protocols and procedures
► Validate deliverable templates
► Assist in on-boarding of team members will brief them on the business case and
goals of the programme as well as clarifying their roles and responsibilities.
Deliverable(s):
► Project charter
► Project Plan
Phase 2: Diagnose
Purpose:
We will review your current processes against Industry leading / SAP practices. This
is in order to drive alignment of your processes with respect to these reference
models and to develop the consolidated Process Inventory list.
Key activities:
► Develop the BPML (Business Process Master List) covering all the business
processes in the organisation in scope.
► Conduct interviews, working sessions and design sessions with functional and
business unit stakeholders to understand the current state and detailed
requirements.
► Study the current organisation structure, roles and responsibilities along with
the process inventory.
► Validate our understanding of the current state with the client and assist in
updatation of current state documentation as required, along with identified
requirements / improvement opportunities.
Deliverables:
► BPML
► GAP Document for Key processes
Phase 3: Design
Purpose:
This phase is where the end-to-end processes are designed in detail and is therefore
the most effort intensive in our approach. We will work with you to design the
processes within and across each functions / departments.
Key activities:
Build System Design
The purpose of this phase is to prepare detailed ‘Business Blueprint Document’
which is a design document explaining how the Client would run its business
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processes within SAP. This document will be prepared based on EY’s interaction
with business process owners, and leveraging the inputs for Gaps with respect to
leading Practices conducted in the previous phase.
During this phase EY will -
► Explore opportunities to incorporate leading Shipping and Defense practices
while defining TO-BE business process documentation;
► Conduct SAP discussion/workshop with business process owners/Core team to
discuss new SAP functionalities;
► Advise on SAP Enterprise structure considering scalability and key operating
and reporting requirements of PIPAVAV. Conduct meetings with process
owners and senior management team to validate and approve the proposed
structure;
► Document ‘SAP Business Blueprint Document’ highlighting how business
processes would be executed in SAP
► Conduct meetings with Core team to discuss;
► process and functional gaps i.e. business requirements that cannot be mapped
in SAP directly;
► workaround solutions or developments for the identified gaps;
► EY will conduct business process workshops validating business processes to be
executed in SAP with business process owners and respective functional heads;
► Set up the SAP development server environment.
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► EY would finalize ‘SAP Business Blueprint Document’ with listing for key reports,
interfaces, layout and enhancement requirements;
► EY and PIPAVAV Core team will make a joint presentation to process owners for
BBB sign-off.
Deliverable(s):
► Business Blueprint Document (BBP)
► Listing of developments for reports/ interfaces/ enhancements
Phase 4: Deliver
Purpose:
The purpose of this phase is technology enablement and testing the business
process as documented in future state process design.
Key activities:
During this phase we will do following
SAP Configuration
The purpose of this phase is to enable/configure business process as documented in
‘Business Blueprint Document’ during BBP phase configure system as per ‘SAP
Business Blueprint Document’ in following two stages;
► Baseline Configuration – This sub-stage focuses on delivering a standard system
to business process owners/Core team to ensure that unit testing can be
performed;
► Final Configuration – This sub-stage focuses on delivering a complete end-to-end
cycle including all ABAP developments for full operations. The Core team would
test complete end-to end cycle.
Testing
The purpose of this phase is to perform functional testing so as to assess whether it
has been defined as per business requirement. EY will;
► Prepare Testing Strategy along with PIPAVAV team;
► Co-develop unit and integration test plan and test scripts;
► Provide inputs on unit and integration test scenarios prepare by the Core team;
► Review comprehensiveness of test scripts prepared by PIPAVAV Core team;
► Monitor the user acceptance testing and integration testing performed by
PIPAVAV Core team;
► Set up the production environment;
► Monitor adherence of testing to test plan and test scripts defined earlier;
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► Provide template to PIPAVAV Core team for capturing user authorization and
profile requirements;
Data conversion
The purpose of this phase is to check system and people readiness comprising
master data, transaction readiness and training to end users. EY will monitoring
master data and cut over migration activities. Following activities would be carried
out as part of this phase:
► Monitor PIPAVAV Core team activities related to perform data collection,
extraction from legacy/SAP system, cleansing and testing of data;
► Co-develop training curriculum. Monitor the activity of the role based product
training conducted by PIPAVAV Core team to end users;
► Define production support plan during and after Go-Live;
► Check the activity of PIPAVAV team uploading master data and cut over data in
production server;
Deliverable(s):
► Testing Strategy
► Data Migration Strategy
► End User Manual
Phase 5: Sustain
Purpose:
The purpose of this phase is to
► Move to production environment for live operation. To ensure system is
stabilized with minimum business disruption. As part of this phase, EY will
prepare ‘SAP Governance structure post Go-live’ document. This document is
prepared before Go-Live in order to have smooth Go-live and support
environment.
► Provide two months onsite support- EY will depute its team onsite for two
months
Governance Approach
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Post Go-Live Support:
► During the enablement phase EY shall come up with the Post Go-Live Strategy
which would be split into onsite and offsite process. The strategy document
shall be discussed with the Pipavav team to ensure smooth operations during
the Post go –live phase.
► Onsite – The current scope includes 2 month onsite support for each track
separately after go-live of the respective track. This will cover post go-live
support of all processes/ reports delivered till go-live of respective phases. Post
go-live, for all new processes and/ or additional ABAP Objects additional amount
will be charged as part of change request
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Helpdesk: This is the first line of request where all calls/emails etc. are logged and
reviewed, routed by Pipavav Helpdesk Manager;
► Level 1: The initial routing of the issues for in house resolution by the Help
Desk Manager as per the pre- defined guidelines
► Level 2/Level 3 : The next level of routing of the issue where the Level 1
resource cannot resolve the issue
► Level 4 : All product related issues shall be logged with SAP and EY shall
coordinate for the same.
The above model shall be worked on a minimum fixed number of hours required per
month at an agreed per hour/day rate.
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6. Expectations from client
Role Responsibility
Process Responsible for providing the process that needs to be enabled using
Owner the system.
SPOC The single point of contact who will ensure that all relevant approvals,
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process adherence and stakeholder meetings are ensured.
Sign Off Responsible for providing the following sign offs: A. Blueprint B. User
Acceptance Testing C. Go Live
Project The Project Manager from Reliance.
Manager
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7. Pre-requisites
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8. Assumptions
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► Data upload programs, integration with current legacy systems and banks will be
considered part of the RICEF list.
► Certification against any standard / law etc. is excluded from the scope of work.
► We assume that there won’t be any changes to legal entity structure, holding structure
for existing entities in the scope. In case of changes, EY will assess its impact on scope
and timelines and present it to steering committee
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► PIPAVAV will be responsible for providing cleansed & validated master data and cutover
data to EY for migrating to SAP system.
► Stabilization of SAP ECC for data integration with BW
► Business process needs to be configured and stable in back end transaction system
► Source systems for BW would be SAP ECC only.
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► Local conveyance, local travel, food, lodging at project locations will be borne by
PIPAVAV.
► Project will be based out of Pipavav Mumbai office and EY offices. In case of
international travel / out of Mumbai travel (if any), client would arrange for visa issue,
expense, travel, insurance, accommodation, and other related expenses.
► All terms and conditions to be finalized while singing of the EL.
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Track 4 - SAP MDM Enablement
► SAP PLM has been considered as leading for material master information flow and will
serves are data hub for replication to other SAP applications and Non SAP applications
► MDM Functionalities for Material Master shall only be considered for this scope
► Data Management for Non data structures eg, PDF/FLAT Files are not been considered
for this scope
► Workflows with Approve/Reject features up to maximum 5 approval steps has been
considered
► Mobile integration has not been considered for MDM
► All interfaces for MDM has been considered as synchronous mode via SAP Process
Integration
► Interface to Non SAP System has been kept as 2 NOs
► The total custom object has been capped to 13 Nos. Any requirement beyond 13 Nos
shall require separate commercials
► HCM to E-Recruitment
► Time Attendance systems to SAP HCM using custom interface/s
► All SAP HCM Internal Integrations (to NW Gateway and Enterprise Portal in SAP)
► HCM to BI/BO (via BW)
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► All modules that are starting from Month 2 are starting to allow the customer to do internal
work in process documentation and inputs consolidation. This is recommended.
► For Budget Management, if Position Budgeting Process has never been done in the
organisation, there has to be significant end user trng of all managers who are expected to
use fixed budgets for manpower next year. This has to start roughly in the first month and
has to be outside the system. This is a prerequisite for the successful adoption of the
program.
► SAP ANCILE will be used for training material for the new modules being implemented by
EY. No other hard/soft copy manuals or training material needs to be prepared.
► EY has assumed a maximum of 10 screens in UI5 to be delivered.
► All time that is lost because of unavailability of client stakeholders / pending decision from
client or delay response/ sign off beyond three days will be charged extra to the client.
Since this is a fixed bid project, all such time outside the reasonable decision window (3 days
max) is additional cost borne by customer. Impact of such delays would be discussed every
month as change request mode.
► EY will play an Advisory role in the following requirements. The onus of this implementation,
and any risk that arises from non implementation of this is entirely borne by Reliance.
► Assessment of the current system landscape
► Propose the To Be system architecture
► Server and Storage Sizing based on the scope of implementation
► Recommend the security requirements for the To Be landscape
► With help of KNOA we can do the analysis of system performance, however the execution of
this is dependent to variuos factors (like, desktop, network, etc.) which are explicitly out of
scope. For any screen related to HR screens / end user portal (ESS and MSS) EY can advise
on the functional area to client on where all we can optimise.
► 60 days post go live support is scoped at this time.
► Only India geography (India Localisation and India based company codes) are in scope for
the project.
► The customer will ensure that all stakeholders have been identified and that they are able to
devote adequate time to this engagement.
► Post Go Live Support is limited to the following:
► End user Queries
► Any performance issues in the current system. (technical bugs only)
► Post Go Live specifically excludes the following:
► Any new technical requirements.
► Anything other than the two items mentioned above.
► For the purpose of this project, the following terms are defined as under:
► UAT(User Acceptance Test) : The system conforms to the specifications as laid out
in the blueprint.
► Blueprint: The document that mentions the configuration required for the system,
and the functional specification documents for all developments.
► Go Live: When all configuration and development has been moved to the production
client.
► Solution Manager will be used for Project Management in the project and will be the central
repository of documents and process maps.
► For the duration of this project, the EY team will have access to the relevant systems. Any
risk arising out of such access rests entirely with the client. EY does not, at any time, solicit
or accept access to the production systems. No request will be made by the client to the EY
team to check the production client.
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► In Training/Knowledge Transfer, the Knowledge Transfer to client core team will be done by
EY. End User Training will be planned and conducted by Pipavav for its stakeholders. The
end user training content will be created by EY using ANCILE.
► EY Consultants will have access to reasonable work environment. This includes, but is not
limited to, access to a laptop/desktop connected to the internet, a seating area and desk,
and access to a desk phone connected to the client's internal telephone network, allowing us
to reach stakeholders quickly.
► The client has qualified professionals who will be able to understand SAP Blueprints and
Functional Specification Documents and provide informed sign offs within reasonable time
► There is no integration with any legacy system in scope.
► There is no legacy data migration in scope.
► EY will not do any development that requires the use of an Access Key from SAP (no change
to core code).
► Anything not specifically included in the relevant sections above is excluded from scope –
even if the exclusions section does not specifically list it as an exclusion.
► No post go live support is separately scoped for OM and PA. This will be provided by existing
consultants’ available onsite.
► If the client follows a change governance mechanism, it is the client’s responsibility to
ensure that such process is followed during the project. It is also the client’s responsibility
that project documentation is cleared by the Change Control Board in the shortest possible
time, but no longer than 5 working days after it is presented for clearance.
► All logistical arrangements during the period when EY consultants are in the client facility
will be the responsibility of the client SPOC.
► EY can decide to do some part of the work offshore to hasten delivery. EY has complete
discretion over such delivery.
► The client will nominate one SPOC who will be responsible for all liaison, internal information
gathering, and logistical support to the EY Team at the client location. No logistical support
will be provided to EY team NOT at the client location.
► It is the client's responsibility to ensure that the team that participates in Requirement
Gathering Workshops is aware and empowered to provide final requirements on behalf of
the client. If internal sign off is required, the module SPOC will be responsible for getting it
within ONE day of the Requirement Gathering Workshop.
► For each module, the client will nominate a SPOC who will devote at least 40% of their time
to the said module during the blueprinting stage and 100% of their time during the UAT
Stage. Where the same SPOC is allotted to more than one module, the project plan will be
adjusted to ensure that the SPOC is never booked for more than 100% of their time. The
blueprinting stage of these modules will then be shifted to ensure that the SPOC is able to
participate. Any delay to the overall project plan as a result of same SPOC on multiple
modules, will be attributed to the client, without prejudice to EY.
► The project might require raising OSS tickets for technical issue resolutions. Since Pipavav
is the primary customer of SAP, the onus of raising and following up on these issues
remains with the customer.
► If the customer does not complete sign offs , UAT and other milestone activities within
THREE working days, these will be deemed completed and the project will continue as if
these activities had been completed by the customer. The sign off will be deemed given and
the UATs will be deemed approved.
► Knowledge Transfer is the responsibility of client stakeholders. During the Design, Build and
Test phases, the team is encouraged to actively participate in the process. EY will conduct
formal KT sessions at the following stages only:
► Final Preparation – To the core team.
► End of post go live support - To the Support Team of the client.
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► The client will ensure that the following stakeholders are identified for each module on the
day of Kick Off.
► Process Owner: Responsible for providing the process that needs to be enabled
using the system.
► SPOC: The single point of contact who will ensure that all relevant approvals,
process adherence and stakeholder meetings are ensured.
► Sign Off: Responsible for providing the following sign offs: A. Blueprint B. User
Acceptance Testing C. Go Live
► The Project Manager from the customer.
► The project plan will be shared with the client within 2 weeks of kick off. Progress against
the project plan will be reviewed once a month. If the baseline has to be changed, a Root
Cause Analysis will be done by both project managers before approving baseline change.
► The client commits to a deep and well thought out organisation change management
program that runs parallel to the delivery program. This OCM program will be designed and
owned by the client. It is very necessary to ensure adoption of the SAP rollout program.
► The project plan will be prepared by the EY project manager and monitored jointly by EY
and Client PM on a day to day basis. The PMO will be setup with equal participation from EY
and the client.
► The methodology that will be followed for delivery is the EY proprietary MPT delivery
methodology. EY will run a familiarisation workshop to ensure that the client is aware of the
methodology, that their queries have been satisfactorily answered and that the client
understands the delivery pattern.
► For development/ stroke, EY will discuss with Reliance team and identify and prioritise items
to be delivered before go live. The balance will be delivered post go live.
► SAP Fiori
a. All FIORI component and NW components are installed in system.
b. Required WF customization should be activated from BASIS side.
c. Trusted RFC config done from BASIS side.
d. HR Config Along with Release strategy in line.
e. Credentials to Access Reliance network.
f. Accessing authorization of FIORI Launchpad.
g. Business Suit Client for FIORI Apps config.
h. Development will be done in Sandbox/development only.
i. Following activities are 0ut of scope of SAP Fiori:
i. Customisation of FIORI apps. (Not in scope)
ii. Customisation of Launchpad. (Not in Scope)
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9. Technical Delivery
All the above environments (except solution manager) will be implemented with
three system architecture namely: Development, Quality and Production.
9.2. Server and Storage Sizing
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EP Quality 2000 16 GB 150 GB
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10. Detailed Project Plan with Key Milestones
Resource M1 M2 M3 M4 M5 M6 M7 M8
SAP ECC all modules, PLM, SRM
PP / BBP BBP BBP / R R R FP PGLS PGLS
MDM
BBP R R FP PGLS PGLS
HCM
FP / BBP BBP R FP PGLS PGLS
BI + BO
BBP BBP / R R / FP PGLS PGLS
► PP – Project Preparation
► BBP – Business Blueprint
► R – Realization
► FP – Final Preparation
► PGLS – Post golive support
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11. Key Milestones & Deliverables
Following are the Key Milestones & Deliverables for the project.
· Resource plan
· Develop Project Plans · Format : MS Excel , MS Word
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11.2. Milestone: Business Blueprint
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Key activities Deliverables Time Line -
overall
·
· Format : MS Excel
· End user documents · End user manuals prepared
preparation ·
· Format : MS Word
· Deliver end user training · Trained End user
·
· Format : MS Word
· User acceptance testing · Unit test scripts prepared
·
· Format : MS Excel
· User acceptance Sign Off · MS Outlook , PDF , MS word
· Final preparation sign off · Signed off for GO Live to be Held
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12. Detailed Project - Roles & Responsibilities
3. Business Process
· Explain key business processes to implementation
Owners
team
· Explain the key control integration into the processes
1.Sh. Nikhil Jain –
· Agree on the gap analysis on current processes and
Finance
align on the recommendations
· Validate and agree on “To-Be” business processes
(BBP) 2. Sh. Devi Prasad
Satpathy- Supply
· Identify risks and approve risks for monitoring
Chain Management
· Providing test data for Training and Testing
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· End User Training 3. Sh. Alphesh Darji –
Projects
· Approve user role assignments and communicate
access assignments or role changes to users
· Testing of changed business processes/systems owing 4. Sh. Somnath
to ERP controls Ganjuli – Production
(BCS)
· User Acceptance Testing of the configured solution
· Integration testing by verifying all Interfaces
developed across systems 5.Sh. Noushad –
Production (Blasting &
· Validate and verify migrated data
Painting)
· Providing data for configurations
· Providing assistance in end-user support as well as
6.Sh. Malay
roll-outs
Choudhary –
Production (Piping)
7. Sh.Snehal Singla –
Production (System
Integration)
8.Sh. Pradeep C -
Designing
4. IT and Hardware
· Providing the knowledge and understanding of the
support - Pipavav
current infrastructure and internal controls processes
· Work in tandem with the implementation team during
installations and execution of the trainings, testing
· Provide inputs on development of Interfaces across
systems
· Attending all relevant trainings to gain expertise on
ERP modules
· Participation in the development of reports and other
technical components
· QA based testing on ERP application from IT
deployment perspective (security, configurations etc.)
Eventual support ownership for ERP application
modules
5
· Ownership of the Change Management Plan
Sh. Debashis Bir, COO
· Execution of the Change Management Plan
· Report Status of Change Management to the Senior
Management
· Provide inputs while the Change Management
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Strategy and Communications plan are being built
· Facilitate the identification of stakeholders and
meetings with them
· Facilitate the roll-out of Change Readiness Survey
· Implement the Change Impact Action Tracker Plan
· Ownership of the Communication Plan
· Execution of the Communication Plan
· Drive the Change Champion Network
6 Vendor Partner /
· Provide business value to client and act as trusted
Director
advisors effectively maintaining close working
relationships with senior client engagement and
sponsorship team
· Monitor project progress and participate in steering
committee, review meetings, as required
· An ultimate escalation point on vendor side in case of
issues
· Ensure proper team deployment and own overall
scheduling and commercials for the engagement
· Manage client expectations regularly and ensure
delivery of highest quality service to customers
7 Vendor Engagement
· Develops and manages the project team work
Leader
schedule and aligns with the client expectations
· Coordinates with the project stakeholders, project
team and reviews risks, schedule and conflicts
· Provides knowledge and expertise on common
practice internal controls processes
· Tracks quality control measures and timely
deliverables meeting project milestones
· Periodic schedule tracking and team oversight
· Collates and produces Status reporting at agreed
interval
· Aid in overall change management and communication
8 Functional team
· Understand the current business processes
· Finalise functional design document along with Client
Business process owners
· Provide work around and recommendations for
product gaps
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· Finalise the design and direction of data flow for
interfaces between SAP and non-SAP Applications
(Project management software / design software)
· Configuration of the system and assist during UAT
sessions
· Provide training to Business Process Owners
9 Technical team
· Technical solution design
· Development of objects
· Development of conversion programs/control check
scripts
· Technical documentation
· Testing of technical objects
· Support and technical troubleshooting
10 Data base
· Instance Management
Administrator
· Database and system administration
· Overseeing applications and database hardening
requirements and procedures
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67
13. Profile of all Project Resources
Attached Annexure 1
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14. Escalation Matrix
Level - I: Immediate
To be decided
Level I after contract Module Lead
signing
To be decided
Level II after contract Project Lead
signing
Haresh
Level III Practice Head
Culcuttawala
Partner – SAP
Level IV Mazhar Khan +91 22 61920002 Mazhar.khan@in.ey.com
IT Advisory
69
15. Payment Terms
EY shall bill the Client for its fees, expenses and applicable taxes, if any, as they are
incurred, in accordance with the below/attached schedule.
Annexure 3 SCC is with EY comments and inputs is shared with CPG team
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16. Vendor Details
SAP Implementation Experience (Client Names & High Level Scope of Work highlighting EHP7 implementation)
S.
No Client Name High Level Scope of work EHP7 (Yes/No)
NA
1 Global Cloud Xchnage SAP BPC Manpower Planning
SAP EHP 7 Implementation across all SAP HCM Yes
2 LT Foods Modules
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SAP EHP 7 Implementation across all SAP HCM Yes
3 Mayur Uniquoters Modules
SAP EHP 7 Implementation across all SAP HCM Yes
4 Lotus Greens Modules
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Program Management Capabilities (Project Team Sizes managed)
No Client Name Project Team Size Team Composition
IPG India (Inter Public To be shared later To be shared later
Group)
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Regulatory Analysis
for entry Business Tax Advisory
WBGA - Ind. Veri -
Slum Dwell Internal Audit
Reliance Life Insurance Company
Limited FBT Consulting - Personal tax
Retainer May 04-
April 05 Domestic Taxation - Consulting
Review of the TP
Document Transfer Pricing
Service tax SCN &
Rep Indirect Taxation - Consulting
Transfer Pricing
Review Transfer Pricing
ITSPP review and
update ITRM-IS Audits
Valuation of
Reliance Securities Limited Potential Target Share-Business Valuation
Memo- Tax
Reliance Infratel Limited provisioning Business Tax Compliance - Single Country
Memo-Tax
Provision for FY '09 Business Tax Compliance - Single Country
Reliance Infratel
March 2010 FAAS support-advice-training-other
Stat Audit yr end
Mar 31,2009 Statutory Audit
Stat Audit- Sep 07 Statutory Audit
Tax Provisioning TARAS
Val Rev of RCL
tangible assets Valuation Review
Val Review of RTIL SAS 73 - Valuation Review
74
17. EY Contact Details
Please find below the contact details of single point of contact with contact details.
75
Our offices
Ahmedabad Kolkata
2nd floor, Shivalik Ishaan 22, Camac Street
Near. C.N Vidhyalaya 3rd Floor, Block C”
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Ahmedabad – 380 015 Tel: + 91 33 6615 3400
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Fax: + 91 79 6608 3900
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+ 91 80 6727 5000
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Bengaluru-560 001 India Tel: + 91 22 6192 0000
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Tel: + 91 484 304 4000
Fax: + 91 484 270 5393
Ernst & Young LLP
About EY
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