Digital Vision Ltd

Introduction to Accor
 International Hotel Network

Europe (excluding France)

888 hotels
120,977 rooms
North America
948 hotels France
101,069 rooms 1,361 hotels
123,312 rooms

Africa & Middle East

143 hotels
22,664 rooms
Latin America
166 hotels Asia Pacific
24,955 rooms 336 hotels
62,636 rooms

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The Brands and Positioning

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The World of Ibis

Consistent quality accommodation and services in all its

hotels, for the best local value; a well designed and fully-
equipped bedroom, major hotel services available 24/7 and a
wide choice of on-site food and beverage options.

The quality of the ibis standard has been recognised by the

International Organization for Standardization certification ISO
9001 since 1997.
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The world of
All Seasons

all seasons
At all seasons, each hotel has its
own unique personality, style and
atmosphere. Plus its all-inclusive
offer, guests benefit from great
rates without unpleasant add-ons

All seasons, hotels where the little

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extras don’t cost extra
The World of Mercure

To offer each guest a memorable experience all around the

world by promoting the brand’s strengths:
• The Quality of its Welcome
• The Diversity of its Locations
• The Comfort of its Rooms
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• The Efficiency of its Meeting Services
The World of Novotel

We’re where you need to go - and where you wish to go

Guaranteed comfort in every bedroom

Eat where, when and what you want - 24-hour F&B solution

Meeting@Novotel - to make your every event a success

Family&Novotel - tailored offers to make every family welcome

Available and attentive staff - friendly relationship between staff and clients

Relaxation and well-being - friendly, easy staff/client relationships

Connectivity guaranteed - keep in touch, professionally and personally
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Committed to sustainable development
 A Collection of Hotels with True Soul

Vision Design History Exceptional Location

Reflecting the specific Extremely refined An historic building Set amongst majestic
project that was at interiors and exteriors linked to that of a scenery or in little corners
the origin of its by world-renowned well-known of paradise
conception architects personality
The World of Pullman

New attitude upscale hotels for the international travellers, and the ideal
venue for medium to large meetings and incentives. Bringing in a certain sense
of hospitality, efficient connectivity technology, being a place where everything
becomes easy and where innovation takes place, allowing guests to meet and
mix

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The World of Sofitel

Sofitel and its Ambassadors link the world with French

elegance across a collection of unique addresses offering
their guests and partners a personalized service enriched
with emotion, performance and a passion for excellence.
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Booking Accor Hotels
How to book Commissionable Rates online?

Connect to the URL: www.accorhotels.com

Click on “AccorhotelsPRO” then choose “Travel Agencies”
How to book Commissionable Rates online?

12345678
Select and enter your

Travel Agency code
(Iata, Tids or RT
code*)

Input your destination

and dates

Click on “Search”
 How to book Commissionable Rates online?

Hotels available at your destination are displayed

You are
automatically
recognized Travel Agency Name

Select your hotel

and click “Book”
How to book Commissionable Rates online?

Select room category you

wish to stay by clicking on
How to book Commissionable Rates online?

All available rates are displayed

Indication whether
the rate is
commissionable
or not.

Select the rate and

Click on “Book”
How to book Commissionable Rates online?

Check your reservation details before confirming.

How to book Commissionable Rates online?

Check your reservation details before confirming.

Tick a box if you would like

to upgrade your
reservation or add on
Breakfast.

Click “Confirm”.
How to book Commissionable Rates online?

Finalize your reservation by giving detailed information

Travel Agency Name

How to book Commissionable Rates online?

Finalize your reservation by giving detailed information

Input credit card detail

Read the Sales

Conditions and Tick the
box. Then click on
“Confirm,”.
How to book Commissionable Rates online?

You can view or cancel your reservation through the professional area.

Enter 3 information:
- Your confirmation
number
- the last name (only)
used for the reservation
- Date of arrival
How to book Commissionable Rates online?

You can view or cancel your reservation through the professional area.

Click on “View or
Cancel your
reservation”
Save time and create a profile for regular clients

On the homepage of www.accorhotels.com, click on “Create your profile”.

Type in your email

address and click
“Register”
Save time and create a profile for regular clients

Fill in the details

and click on
“Confirm your
registration”
Accor Loyalty Program
 The Major Features
• A multi-brand program

• A worldwide program

• A web-based program

• A quick and easy enrolment at each hotel

• Points are valid for life, as long as the member stays at least
one night a year in a participating Accor hotel

• 2 programs within A|Club

A free loyalty card and a subscription card

• 4 levels of generosity for A|Club Loyalty

A|Club Loyalty – Free to Join
Starting with 2,500 points or 10 nights, the A|Club Loyalty member will be considered an elite
member.

There are 3 levels of elite memberships, each with corresponding generosity levels.

A | Club
SILVER + 50% Welcome drink
points Welcome gift
10 Nights or 2 500 points / year

A | Club Guaranteed room availability at D-5

MGallery
GOLD + 75% Upgrade upon availability at check in (1 level)

30 Nights or 10 000 points/ year

points Late check out, until 4pm
Welcome drink & welcome gift

A | Club Guaranteed room availability at D-3

MGallery
PLATINUM + 100% Room upgrade upon availability at check in (1 level)
points Late check out, until 4pm
60 Nights or 25 000 points / year Welcome drink & welcome gift

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Eligible to Earn A|Club Points

Points must be awarded for the following:

• Any service in the hotel directly provided by the hotel not a 3rd party

• When tax is shown as an inclusion

• Bookings made via a 3rd party however the guest directly pays the hotel

• Up to 2 rooms - all charges to be transferred to the one account then settled

• All charge back accounts i.e. City Ledger

• Applicable Room Rate codes displayed on « Eligible&Non-Eligible Rates »

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Non-Eligible to Earn A|Club Points

Points do not need to be awarded for:

• Any 3rd party service i.e. limousine service

• Bookings though 3rd party channels that are paid to that 3rd party

• When the tax has been clearly displayed as an additional cost i.e. + +

• Non-Eligible Room Rate codes as noted on « Eligible&Non-Eligible Rates »

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Accor Ambassador
www.accorhotelsforyou.com