Académique Documents
Professionnel Documents
Culture Documents
1) Greeting:
a) Dear Sir or Madam,
b) Dear Mr or Ms Jones,
c) To whom it may concern,
d) Dear Dr.Smith.
2) Reason for writing:
a) I am writing…
To make a reservation
To apply for the position of …
To confirm my booking
To ask for further information about
b) With reference to our telephonic conversation on Friday, I would like to let you know
that….
3) Making a request or asking for information.
1) Could you please let me know
If you can attend …
If you are available for a meeting on 12th December?
2) Could you possibly arrange a meeting with the logistics Manager?
3) I would also like to know if there are any swimming pools in your area.
5) Complaining:
a) I am writing…
To express my dissatisfaction with …
To complain about …
b) I regret to say that I was not completely satisfied with the room you provided us.
c) I would like to receive a full refund and compensation for the damages.
d) I am interested to hear how your company can compensate us for the distress we
suffered.
6) Apologizing:
a) We would like to apologize for any inconvenience caused.
b) Please accept our apologies for the delay.
c) Please let us know what we can do to compensate you for the damages caused.
d) We will make sure that this will not happen again the future.
e) I am afraid I will not be able to attend the conference.
7) Attaching files:
a) I am attaching my CV for your consideration.
b) I am sending you the brochure as an attachment.
c) Please see the statement attached.
d) Please find attached the file you requested.
e) Please find the attached file below.
f) Kindly find the attached file below.
Yours sincerely, (When you start with name for e.g. Dear Ms Collins)
Best regards.