MaxiRoom will be our only extranet

From
the Supplier
WebSite (SWS 1.0)
maxiroom.hotelbeds.com

What this means for our hotel partners...

working only working via both
via MaxiRoom MaxiRoom & Channel
MaxiRoom will be the only extranet
Manager Connectivity
available
Credentials (username and passwords)
We say goodbye to SWS 1.0 must be different for MaxiRoom and
Your password can be changed/reset Channel Manager Connectivity
directly on MaxiRoom Why? For security reasons,
Maxiroom password:
- Reset every 90 days
- Key Requirements:
8 characters, 1 Uppercase, 1 lowercase, 1 number

This change does not currently affect

your Channel Manager’s credentials
Please note that your MaxiRoom
credentials won’t be valid for Channel
Manager Connectivity

If you have any questions please check out our FAQs

or get in touch with your usual commercial contact

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 FAQs - MaxiRoom password

1. What are the requirements needed for a secure password in MaxiRoom?

Passwords must contain a minimum of 8 alphanumeric characters, and include at
least one number, one uppercase letter and one lowercase letter. The password
should not contain your username or part of your username.

2. Why does my password expire?

For security reasons, passwords must be changed every 90 days.

3. How can I reset my password?

Before your password expires a reminder email will be sent to you with a link to
MaxiRoom where you can update your password. This link will only be valid for 72
hours, but if this time passes or if you forget or would like to change your password
at any other time, you can click on the “Forgot your Password?” link on MaxiRoom.

4. If I work via Connectivity / Channel Manager(s), can I use the same

credentials for MaxiRoom?
No, credentials (username and password) must be different. This is for security
reasons, as the password for MaxiRoom will need to be updated every 90 days
and meet some special requirements, whereas passwords for Channel Manager
Connectivity will remain unchanged. Updating your MaxiRoom password will never
have an impact on your Channel Manager Connectivity credentials.

5. How can I create an additional user on MaxiRoom?

Only those with administrator access can create new users, by clicking on the user
icon and following the instructions at the bottom of the page. If you are not an
administrator but need to create a new user, please contact your administrator.

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