Intergraph FreeView

Installation Guide
Version 2017 (12.x)
September 2017
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Intergraph FreeView Installation Guide 2

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Portions of the user interface copyright 2012-2017 Telerik AD.
Intergraph® FreeView incorporates portions of:(1) Windows Installer XML toolset (aka WIX), Outercurve Foundation, All rights
reserved; (2) functionality from Xceed Zip for .NET owned by Xceed Software Inc. (c) 2002-2013; (3) The ActiveGanttVC Scheduler
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obtaining a copy of the software and accompanying documentation covered by

Intergraph FreeView Installation Guide 3

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Intergraph FreeView Installation Guide 4

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Intergraph FreeView Installation Guide 5

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LZMA SDK

Intergraph FreeView Installation Guide 6

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Intergraph FreeView Installation Guide 7

Contents
Preface ................................................................................................................................................... 9
Internationalization............................................................................................................................. 9

What's New........................................................................................................................................... 12

About Intergraph FreeView.................................................................................................................. 13

Requirements....................................................................................................................................... 14
Intergraph FreeView Hardware and Software Recommendations ..................................................... 14
SmartSketch (2D) Viewer Hardware and Software Recommendations ............................................. 15
Graphics Card Recommendations ................................................................................................... 16

Install Intergraph FreeView.................................................................................................................. 17

Get Started ........................................................................................................................................... 18

Index ..................................................................................................................................................... 19

Intergraph FreeView Installation Guide 8

Preface
This document is the installation guide for Intergraph® FreeView®.
Hexagon PPM gives you permission to print as many copies of this document that you need for
non-commercial use at your company. You cannot print this document for resale or redistribution
outside your company.

Internationalization
Supporting internationalization in a homogeneous environment is one of the enhancements
available in SmartPlant Enterprise. A homogeneous environment uses elements from only a
single locale. For example, a German customer running on a German operating system using
only German characters and German cultural conventions is a fully supported homogeneous
environment configuration.

Homogeneous Environments
When starting a new project, use extra care during installation and configuration to ensure the
proper creation and maintenance of homogeneous environments:
▪ All the computers (servers and clients) within an integrated SmartPlant Enterprise
implementation must have the same regional settings, and no one should change the
regional settings after the project has started.
▪ Do not cross the decimal locale boundary. This is the most common cause of numeric data
corruption and calculation errors. Having users with different regional settings (such as with
a period versus a comma for the decimal point) causes the software to interpret values
unpredictably. For example, a pipe run with a pressure of 35.3 psi can be read by the
software as 353 psi to the user with different regional settings. A cable length defined as 39
ft 11,21 inches has been interpreted as 121718910971323 meters when published to an
XML file. These incorrect interpretations may be used in internal software calculations and
can be impossible to backtrack or correct. Do not change the decimal point character to try
to solve an issue. Doing so will only corrupt values in the database or in text files.
▪ Do not cross the character-set locale boundary. For example, the character set boundary
between Western (Latin-based) and Eastern Europe (Cyrillic-based), or between Eastern
Europe and Japan.
▪ Create Oracle databases using AL32UTF8 for the database character set and AL16UTF16
for the NLS character set.
▪ Never modify the NLS_LANG registry entry on an Oracle client. Doing so causes the
character data not to convert to Unicode.
▪ Create Microsoft SQL Server databases with locale-specific collation settings and ensure
that all databases have the same setting.

Heterogeneous Environments
In contrast, a heterogeneous environment using elements from different, or even multiple
locales, is not supported. Many customers are currently operating in unsupported

Intergraph FreeView Installation Guide 9

 Preface

heterogeneous environments and are often not aware of that fact. Examples of heterogeneous
environments:
▪ Entering or viewing Japanese data on a US/English operating system
▪ Using German Regional Settings (where the decimal point is a comma) on a US/English
operating system
▪ Using databases with different character encodings such as CL8MSWIN1251 or JA16SJIS
▪ Using multiple languages in a project, especially when crossing language-group boundaries
▪ Using an English server with different local language clients

International / Bi-lingual Projects

International bi-lingual projects are possible; however, great care must be used when
configuring these environments. Limitations exist and must be properly understood:
▪ Oracle and MS SQL Server databases can reside on any language operating system, as
long as the databases have been created and configured with proper Unicode and collation
settings.
▪ All SQL Server databases must have the same collation setting and reflect the master
language. Text is stored, sorted, indexed, and presented based on the collation setting. You
must determine which language will be used primarily to generate output (P&IDs, SLDs,
reports, approval documents, and so forth.) If Russian and English text is entered, and
Russian is the target locale, choose the collation based on the Cyrillic character set.
▪ All Microsoft operating systems (Japanese, Russian, German, and so forth) can enter
English characters. The reverse, however, is not true in most cases.
▪ Keyboard-locale can be changed as long as a character-set and code-page boundary is not
crossed. For example, English, German, French, and Spanish characters can all be used in
the same project because the same Windows® code-page (1252) is used. However, Russian
characters (code-page 1251) cannot be used in a US/English environment.
▪ You must decide which language operating system is the master for bi-lingual projects.
The following is an example of a Russian-based project:
Companies in the United States and the United Kingdom are working a project with a Russian
company and the deliverables (drawings, reports, and so forth) must ultimately be provided in
Russian. The companies in the U.S. and the U.K. are working the project using the master
Russian operating systems (possibly using virtual Russian operating systems running on
VMware Workstation). The U.S. and U.K. companies can install and use English Microsoft
Office products on the Russian operating system because Office products are globally enabled.
If a Russian interface exists for the SmartPlant Enterprise application, then Russian users can
use the Russian interface while the English-speaking users continue to use the US/English
interface. English-speaking engineers can enter English characters. Russian-speaking
engineers can enter Russian characters.
However, because the Russian locale uses different decimal and character-set locales,
everyone (English and Russian engineers) must use the Russian decimal symbol which is a
comma. For customization purposes, databases can be modified to accommodate new
Russian-specific requirements (fields, properties, and so forth.) Using filters, display sets, and
other software features, bi-lingual projects can be further customized. Graphic data, reports, and
so forth can be created in either or both languages.

Intergraph FreeView Installation Guide 10

 Preface

Do not change regional settings to reflect a U.S. environment in order to resolve

problems in a non-US/English homogeneous configuration. Doing this creates a heterogeneous
configuration that will cause other possibly hidden problems that cannot be corrected. Everyone
working on a project must use the same regional settings and character set throughout the life of
the project.

Citrix XenApp Solutions for International Projects

Using Citrix XenApp Solutions, you can define environments that isolate users from having to
interact with non-native language operating systems while improving data integrity and
minimizing opportunities for data corruption. However, users must enter data using master
locale conventions for the project (decimal separator and date conventions, for example). You
can create these environments using different combinations of languages, but some limitations
exist. For example, you cannot use Russian and Chinese text together in a project. In addition,
special language characters (the German ä and ß for example) cannot be used if the master
locale is outside the western Latin-based languages (the master locale is Russian, Chinese,
Japanese, or Korean, for example).

Questions and Assistance

Please contact your support representative for assistance and answers to your questions: see
customer support (http://hexagonppm.com/ppm-support).

Intergraph FreeView Installation Guide 11

What's New
Version 2017
▪ This is a new product.

Intergraph FreeView Installation Guide 12

SECTION 1

About Intergraph FreeView

Intergraph FreeView provides a 2D and a 3D viewer that allow you to open a variety of complex
models and drawings for analysis. The 3D Viewer provides a compact set of review-oriented
tools for navigating to various locations in a model, obtaining model object property information
and measurements, and setting various display views to create presentation materials. The
SmartSketch Viewer supports Intergraph 2D drawings.

Intergraph FreeView Installation Guide 13

SECTION 2

Requirements
This section lists the hardware and software recommendations and prerequisites for installing
the 3D and 2D Viewer applications.

Intergraph FreeView Hardware and Software

Recommendations
Before you install, make sure that your end-user workstation computers meet the following
hardware recommendations and software requirements.

Hardware Recommendations
▪ Intel Core i7 Processor or equivalent
▪ 20 to 60 MB of free disk space
▪ 8 GB RAM
▪ Monitor capable of a minimum of 1024 x 768 resolution
▪ A workstation-class graphics card designed for 3D intensive, OpenGL-based 3D-CAD
applications

Supported Operating Systems

▪ Microsoft Windows Server Standard and Enterprise 2016
▪ Microsoft Windows 7 Professional and Enterprise Client (64-bit)
▪ Microsoft Windows 10 Professional and Enterprise Client (64-bit)
Beginning with Windows 10, Microsoft will enforce the Internet Host Table
Specification RFC 952 which mandates that component hostname labels can contain only
alphanumeric characters. Host names using underscores (‘_’) are not allowed. Refer to
Microsoft KB 101785.

Software Prerequisites
▪ Microsoft Visual C++ 2013 SP1 Redistributable Package with MFC Security Update
▪ Microsoft Internet Explorer 10.0 or later (required for viewing the online documentation
delivered with the software)
▪ A PDF reader
▪ Microsoft .NET Framework 4.6

Software Compatibility
▪ Microsoft Office 2016 (64-bit)

Intergraph FreeView Installation Guide 14

 Requirements

▪ Microsoft Access Database Engine 2010 Redistributable (64-bit)

If Microsoft Access Database Engine 2016 is installed, and either 32-bit or no
Microsoft office is installed on the system, Intergraph FreeView uses the existing Microsoft
Access Database Engine 2016 for connecting to the access database.
▪ Citrix XenApp 7.11
▪ SmartPlant Interop Publisher 2017 R1 and later
▪ SmartPlant Foundation 2009 or later
▪ Intergraph Smart™ 3D 2014 R1 and 2016

SmartSketch (2D) Viewer Hardware and Software

Recommendations
Hardware Recommendations
▪ 1 GHz Intel® Pentium® processor or greater recommended
▪ 512 MB RAM
▪ 20 MB free disk space
▪ 800 x 600 or higher screen resolution
▪ Microsoft® or Microsoft-compatible mouse (IntelliMouse® pointing device recommended)

Supported Operating Systems

▪ Microsoft Windows 7 64-bit
▪ Microsoft Windows 8.1.64-bit
▪ Microsoft Windows 10 64-bit
▪ Microsoft Windows Standard/Datacenter Server 2012 R2

Software Prerequisites
▪ Microsoft Internet Explorer 11 required for viewing the online documentation delivered with
the software.

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 Requirements

Graphics Card Recommendations

To take advantage of the performance enhancements available for viewing 3D models, your
graphics card needs to have at least the minimum requirements listed below. Cards with less
than the minimum requirements are supported; however, they might not be able to successfully
use all the performance enhancements.

Minimum Recommended
(for systems with large
models)

OpenGL 2.0 OpenGL 2.1 or later

128 MB RAM 512 or more MB RAM

Additional requirements and/or recommendations for cards include:

▪ In general, workstation-level graphics cards provide better overall performance with 3D
model files than desktop graphics cards.
▪ The card must be manufactured within the last three years.
▪ Use updated drivers (at least within the last 6 months).
Systems running Citrix and remote desktop applications currently do not
support the hardware acceleration performance enhancements.

Intergraph FreeView Installation Guide 16

SECTION 3

Install Intergraph FreeView

Follow the steps below to install Intergraph Freeview, which contains both 3D and 2D viewer
applications.
1. Download the .zip file, and then run setup.exe.
2. On the Welcome screen, click Start Setup.
3. Enter your name and your company's name on the Details and Features page.
4. For the Install Path, use the default location or enter a location, and then click Next.

5. Click the agreement box to accept the terms, and then click Install.

-OR-
Cancel the installation process.
If you do not have Microsoft Office on your system, the software prompts you to
allow installation of the Access database engine (2010 64-bit).
6. Upon completion, click Finish.

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SECTION 4

Get Started
To access the installed viewers, select Start menu > Intergraph FreeView or SmartSketch
Viewer. You can open both applications to see your 3D and 2D files.
If you already had the SmartSketch Viewer installed, access it from its current
location.
Press F1 in each viewer to access Help information.

Intergraph FreeView Installation Guide 18

Index

A
About Intergraph FreeView • 13

G
Get Started • 18
Graphics Card Recommendations • 16

I
Install Intergraph FreeView • 17
Intergraph FreeView Hardware and
Software Recommendations • 14
Internationalization • 9

P
Preface • 9

R
Requirements • 14

S
SmartSketch (2D) Viewer Hardware and
Software Recommendations • 15

W
What's New • 12

Intergraph FreeView Installation Guide 19

 Index

Intergraph FreeView Installation Guide 20