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Special Menus

Config Diag Network


Printer Display/Panel Fax SE NVRAM Reset PC-Unit Reset Other Specials
Menu Menu SE

Press to print the settings


- Switch printer off and open front cover

E120n/ Open front Open front - Press while POR


cover and cover and - When powered on, open the
E220/ - Release when the LED is permanently
press illuminated. (Be patient here!) front cover and press
E23x/ press
while POR till - Close front cover until the LED´s play
while POR till ___ ___ ___
Nightrider
E24x/ only the ! LED only the ! LED
- Press 11 times until the , , LEDs are
remains on; remains on; - Release and close the
E32x/ close front close front
illuminated.
front cover
E33x cover again cover again - Press and hold till LEDs start playing nightrider
- POR Printer (wait 30s if the printer should be
configured via DHCP
- Press to print the settings

Press to print the settings


- Switch printer off and open front cover
- Press while POR
Open front Open front - Release when the LED is permanently
cover and cover and illuminated. (Be patient here!) - When powered on, open the

press while press while


- Close front cover front cover and press
POR till only POR till only until the LED´s play
E250 the ! LED the ! LED
___ ___ - Press 14 times until the , , , LEDs are
Nightrider
___
illuminated.
remains on; remains on; - Release and close the
close front close front - Press and hold till LEDs start playing nightrider
front cover
cover again cover again - Press and hold until the , , , LEDs are
illuminated.
- POR Printer (wait 30s if the printer should be
configured via DHCP
- Press to print the settings
Press to print the settings
- Switch printer off and open front cover
- Press while POR
- Release when the LED is permanently
illuminated. (Be patient here!)
- Close front cover
Open front Open front
cover and
- Whether the , , and LEDs are - When powered on, open the
cover and illuminated you are in the home position. Holding down
press press front cover and press
while POR till the button here will print the diagnostic menu until the LED´s play
E260 while POR till ___ ___ ___
only the ! LED page. Nightrider
only the ! LED
remains on; remains on; - Slowly press 11 to 13 times until the , , - Release and close the
close front close front , LEDs are illuminated (depending on the installed front cover
cover again cover again features of the printer).
- Press and hold till LEDs start playing nightrider
- Press and hold until the , , , LEDs are
illuminated.
- POR Printer (wait 30s if the printer should be
configured via DHCP
- Press to print the settings

Autor: Klaus Joerissen 27.04.2011 Page 1


Special Menus
Config Diag Network
Printer Display/Panel Fax SE NVRAM Reset PC-Unit Reset Other Specials
Menu Menu SE
Method 1 (from Standard Menu):
- Network Menu Æ
- Std Net Setup Æ

Network Menu Æ - while pressing press Æ


Std Net Setup Æ - Select NVRAM Æ - Press and
E350/ Press and Press and while pressing - Select ”Reinit NVRAM” while POR
___ - Select “Reset PC ___
E352 while while press Æ Method 2 (with Config Menu): Cnt” Æ
POR POR SE Menu is
displayed - Press and while POR - Press
- Select “Factory Default” Æ
- Select “Restore Network”

- Press
Boot without any installed daughter
E360:
card:

- Press while POR

Invalid Engine Code Status:

- Press and while POR

Disable Scanner:
Method 1 (from Standard Menu):
- Network/Ports Æ - Press and while POR
- Network Menu Æ
E360/ - Network Setup Æ Clear NVRAM:
X20x/ C54x: Network/Ports Æ
- press and simultaneously Æ - Press and - Press + and while POR
Network Menu Æ
X264/ Press and Press and Network Setup Æ Only models - Select NVRAM Æ while POR
Clear all NVRAM:
with fax: - Select ”Reinit NVRAM” - Select “Reset PC
X36x/ while press and Cnt” Æ
while - Press + + and while
C54x/ POR POR **411 Method 2 (with Config Menu):
- Press POR
X54x simultaneously - Press and while POR
Clear system EPROM:
- Select “Factory Default” Æ
- Select “Restore Std Net” - Press + and while POR
X54x:
- Press
Clear mirror EPROM:

- Press + and while POR

Reset to factory default:

- Press + and while POR

Reformat JFFS2 partition:


- Press while POR
Method 1 (from Standard Menu):
- Network/Ports Æ

Invalid Engine Code Status:


Network/Ports Æ
- press and simultaneously Æ
- Select NVRAM Æ
Press and Press - Select ”Reinit NVRAM” - Press and - Press + + while POR
press and while POR
E450 ___
Method 2 (with Config Menu): - Select “Reset PC NVRAM-Reset (factory default):
while and Cnt” Æ
POR while POR - Press
simultaneously - Press and while POR - Press + + while POR
- Select “Factory Default” Æ
- Select “Restore Network”

- Press

Autor: Klaus Joerissen 27.04.2011 Page 2


Special Menus
Config Diag Network
Printer Display/Panel Fax SE NVRAM Reset PC-Unit Reset Other Specials
Menu Menu SE
E46x: Method 1 (from Standard Menu):
- Network/Ports Æ
- Standard Network (or Network 1 on dw-model)
Network/Ports Æ - Std Network Setup (or Network 1 Setup) Æ
Standard Network Invalid Engine Code Status:
Æ - press and simultaneously Æ - Press and
E460/ C73x: Press and Press
Std Network - Select NVRAM Æ while POR - Press + + while POR
Setup Æ - Select ”Reinit NVRAM” - Select “Reset PC
E462 ___
Cnt” Æ NVRAM-Reset (factory default):
while and
C73x POR while POR
press and Method 2 (with Config Menu):
- Press - Press + + while POR
- Press and while POR
simultaneously - Select “Factory Default” Æ
- Select “Restore Network”

- Press

E34x/
Optra S/
T430/
T52x/ Restore factory defaults:
T61x - Press “Menu >”+”Select”+”Go” while
POR
T62x/ Standard Network
Invalid Engine Code Status:
T63x/ (or Network
from Standard Menu: - Press “Menu >”+”Select”+”Return” while
Option 1) Æ
C510/ Press “Select”
Press “Go” (=5) Std Network - Standard Network (or Network Option 1) Æ POR
(=3) and - Std Network Setup (or Network 1 Setup) Æ
C710/ “Return” (=4)
and “Return” Setup (or Network ___
- press and hold “Go” and press “< Menu” once Æ
___
Boot without any installed daughter
(=4) while POR 1 Setup) Æ
C720/ while POR press and hold - Select NVRAM Æ card (T62x, T63x, C91x):
“Go” and press - Select ”Reinit NVRAM” - Press “Go” while POR
C75x/ “< Menu” once
Enter Flash Font Data Mode (T61x,
C76x/ C71x, C72x, W820):
C91x/ - Press “< Menu”+”Select”+”Return” while
POR
W810/
W812/
W820

Autor: Klaus Joerissen 27.04.2011 Page 3


Special Menus
Config Diag Network
Printer Display/Panel Fax SE NVRAM Reset PC-Unit Reset Other Specials
Menu Menu SE

Method 1 (from Standard Menu):


- Network/Ports Æ Invalid Engine Code Status:
T64x/
C52x/ Network/Ports Æ
- press and simultaneously Æ - Press + + while POR
C53x/ - Select NVRAM Æ
C77x/ Press and Press - Select ”Reinit NVRAM” NVRAM-Reset (factory default):
press and
C78x/ ___
Method 2 (with Config Menu):
___

C920/ while and - Press + + while POR


POR while POR
C93x/
simultaneously - Press and while POR Boot without daughter cards (T64x,
W840/ - Select “Factory Default” Æ C77x, C78x):
W850 C935/W840/W850: - Select “Restore Network”
- Press (Menu) while POR
- Press

Method 1 (from Standard Menu):


- Network/Ports Æ
- Standard Network (or Network 1 on dw-model)
Network/Ports Æ - Std Network Setup (or Network 1 Setup) Æ
Standard Network Invalid Engine Code Status:
Æ - press and simultaneously Æ
T65x Press and Press
Std Network - Select NVRAM Æ - Press + + while POR
Setup Æ - Select ”Reinit NVRAM”
without ___ ___
NVRAM-Reset (factory default):
while and
T656dne POR while POR
press and Method 2 (with Config Menu):
- Press + + while POR
- Press and while POR
simultaneously - Select “Factory Default” Æ
- Select “Restore Network”

- Press
T656dne: Clear non critical NVRAM:
(Attention: Last Resort, cannot be
Method 1 (from Standard Menu): undone!)
- Network/Ports Æ - Press 6+7+8 while POR
- Standard Network (or Network 1 on dw-model)
Network/Ports Æ
T656dne/ - Std Network Setup (or Network 1 Setup) Æ Access to Config Menu with Scanner
Press the 2 Press the 3 Standard Network
Only models - press 9, 7 and 6 simultaneously Æ disabled:
X65x/ and 6 buttons and 6 buttons Æ
with fax: - Select NVRAM Æ - Press 3+7 while POR
simultaneously simultaneously Std Network ___
- Select ”Reinit NVRAM”
X73x/ for about 10s for about 10s Setup Æ
**411 Invalid Engine Code Status:
while POR while POR press 9, 7 and 6
X86x simultaneously
Method 2 (with Config Menu): - Press 3+4+6 while POR (= E+N+G)
- Press the 2 and 6 while POR
- Select “Factory Default” Æ Boot without any installed daughter
- Select “Restore Std Net” (starts directly!) card:
- Press “Go” while POR

Autor: Klaus Joerissen 27.04.2011 Page 4


Special Menus
Config Diag Network
Printer Display/Panel Fax SE NVRAM Reset PC-Unit Reset Other Specials
Menu Menu SE
Method 1: Reset PC-Unit:
- When printer is in ready
When printer is - When printer is in ready state press , Test Menu Reset Fuser Counter:
in ready state appears on the display. state press , Test - When printer is in ready state press
Menu appears on the
press , - Press . The LCD will display NOT READY. , Test Menu appears on the
display.
Test Menu display.
- Press and hold until you see Utility Menu. Press
appears on the - Press . The LCD will
again. - Press . The LCD will display NOT
display. display NOT READY.
READY.
When printer is - Press until “Setting Default” is displayed on the - Press and hold until you
in ready state Press the - Press and hold until you see Utility
button. Not see Utility Menu. Press
LCD. Press .
Ready will Menu. Press again.
C500n Ergänzen, s. a. Diagnose .. V2 press
Test Menu
,
appear on the
___ ___
- Press until Execute is displayed on the LCD. again.
- Press until “Clear Belt CG” is
appears on the display. - Press until “Clear Belt
- Press (The LCD will display Decompressing
display. Press and hold before reinitializing and returning to Ready). CG” is displayed on the displayed on the LCD. Press .
the button LCD. Press . - Press until Execute is displayed on
Method 2 (via Webinterface):
for three - Open a web browser session and enter the printer's IP the LCD.
- Press until Execute is
seconds until address. displayed on the LCD. - Press
Utility Menu - Choose menu option “Administration”
appears on the - Next to Operation:, click the down arrow, select Init - Press - Press to get to ready state
display Network Setting, and click Apply. again.
- Press to get to ready
- Reset message appears and nvram is reset state again.
Attention: The "Clear All Memory" setting is used to reset all
settings back to factory defaults.
- Press MENU, #, 1, 9, 3, 4. The LCD panel displays
TECH
Press one after
- Press MENU, and then SELECT
each other:
X215 “Menu”, #, 1, 9,
___ ___ ___ - Select DATA SETUP ___ ___
- Select CLEAR ALL MEMORY
3, 4
- Select the country where the machine is located and
press SELECT to save the setting
- Press RETURN to go back to the TECH screen
- Press MENU, #, 1, 9, 3, 4
- While printer is powered on
Press one after open front cover
each other: - Press one after each other: “Menu”, *, # - Press and hold the Stop
Press one after
“Menu”, *, #; - Choose “Network Menu” button until the printer
X34x ___ each other: ___
choose “Fax - Choose “NVRAM Reset” screen displays Resetting
___
“Menu”, *, #
Settings” or - 1 (for Yes – you are sure!) PC Counter.
“Homologation” - Release the Stop button.
- Close front cover
Method 1 (from Standard Menu):
- press **976 Æ Scanner Technician Menu:
- Select NVRAM Æ - Press “Start” (green), “Stop” (red) and
Press “Start” Press “Start”,
- Select ”Reinit NVRAM” “C” while POR
(green) and “Stop” and
X422 “Stop” (red) “Clear” while
**976 **411 ___
Method 2 (with Config Menu): NVRAM reset of BOTH the print server
while POR POR
- Press the “Start” and “Stop” while POR and the printer
- Select “Factory Default” Æ - Press “Copy” and “Fax” while POR
- Select “Restore Network”

Method 1 (from Standard Menu):


X64x/ - press **976 Æ
Press the 2 Press the 3 - Select NVRAM Æ
X78x/ and 6 buttons and 6 buttons
Only models
- Select ”Reinit NVRAM”
with fax:
X85x simultaneously simultaneously **976 ___ ___
for about 10s for about 10s Method 2 (with Config Menu):
X94x/ while POR while POR
**411
- Press the 2 and 6 while POR
X4600 - Select “Factory Default” Æ
- Select “Restore Network” (starts directly!)

Autor: Klaus Joerissen 27.04.2011 Page 5


Special Menus
Config Diag Network
Printer Display/Panel Fax SE NVRAM Reset PC-Unit Reset Other Specials
Menu Menu SE
248x:

Factory Defaults:
- Switch printer off
249x: - Open the ribbon access cover (paper
and ribbon cartridge must be installed)
- Move the printhead toward the operator
panel side of the printer until it stops.
Setup Mode: - Close the ribbon access cover.
Open the - Press and hold <Tear Off + Tractor>
24xx/ Only 25xx network printers:
operator while you turn the printer on.
___ ___ ___ Press button above the network connector with a pen tip ___
panel cover to - Continue holding these buttons until the
25xx access layer
while POR
carrier moves. The operator panel lights
two blink several times. Once the carrier
moves, your settings have been reset to
factory defaults.

Print Test:
- Press “Linefeed” while POR

25xx:

Service Menu:
Press Factory default and NVRAM Reset:
4227+ “Menu/Quit”
___ ___ ___
Press “Menu/Quit” and “Micro Up” while POR
___ ___
while POR

Autor: Klaus Joerissen 27.04.2011 Page 6


Special Menus
Config Diag Network
Printer Display/Panel Fax SE NVRAM Reset PC-Unit Reset Other Specials
Menu Menu SE
Reset to factory default including
password reset:
- Press “Copy” while POR
- Select “Reseller Default”
- Toggle to “Execute” and press
- Press Menu (= )
- Select “Machine Settings” OR:
- Press Menu (= ) Æ - Press “Shortcut 07/17” while POR
Maintenance - Select “Factory Default”
Mode: Press - Select “Admin Settings” Æ - Select “Supplies Info” Æ
X50x ___ ___ ___ - Select “Setting Default” Æ - Select “OPC Belt” Æ - Toggle to “Execute” and press
while - Select “Clear Network Settings” Æ - Select “Replace OPC Belt”
POR Æ Disable V.34:
- Toggle to “Execute” and press - Toggle to “Replaced” and - Start printer in Maintenance Mode
press - Select “Fax Maintenance”
- Select “Comm Settings”
- Select “V.34 Modem”
- Toggle to “Prohibited”
- Toggle to “Execute” and press

Disable V.34:
- Start printer in Service Mode
- Select “Fax/Scanner Diag”
- Select “Parameter” and press “OK”
- Press “System” - Use the arrow keys to change the
Service Mode:
- Select “Admin Menu” and press “OK” displayed key to 825-658 and press
Press - Select “Network Settings” and press “OK” “OK”
X560 ___ ___ ___
- Select “Initialize NVM” and press “OK”
___
- Toggle the value from 01 to 00 and
and
- Toggle to “Yes” to the question “Are you sure?” press “OK”
while POR
and press “OK” - Press Stop 3 times
- Select “Complete” and press OK to save
the values
- Press OK to exit the Parameter menu
item, the MFP will restart .

Attention: Before resetting any settings, especially network settings, the customer has to agree. Print settings before reset.
First... And then...
Double-check the Ethernet cable connection to the printer replace the cable if the condition is in doubt or the connector is broken.
Confirm a solid-status and blinking-activity light are appearing at the top left and right-hand corners of the printer ethernet replace the cable or try a different ethernet drop on the switch, router, or hub.
port NOTE: Certain networks limit network bandwidth by forcing network switch speed and duplex settings. In this case, consider forcing network connection speed on the print server.
Print a network settings page confirm Status: "Connected" and successful IP address assignment.
try communicating with the printer again.
If implementing static IP parameters, use the printer navigation buttons or keypad to reapply these values
NOTE: Invalid static IP parameters will prevent network connectivity, so make sure the IP, netmask, and gateway addresses match those of the end user's network.
If the network settings page shows "Connected" and IP parameters have been re-established, try opening the embedded
consider other communication tests such as PING, TELNET, and FTP to rule out duplicate IP addresses or other.
web server
Check the printer driver port configuration and confirm identical printer and port IP addresses. If not, recreate the port or run the wireless setup utility (WSU) if this is a wireless connection.
If possible, create a new port using MS Standard TCP/IP to rule out a problem with the Lexmark port monitor software. consider printing a document to file, and then ftp the resulting .prn file out to the printer.
Place a known working printer in the same location. Use the same network cable and ethernet drops (ports) verify that printer is communicating on the network.
If the printer is set up for queue-based printing, verify that the print server hosting the print queue is able to communicate
if the print server is able to communicate with the printer, recommend diagnosis of the client computer's print queue, user rights, permissions, or print sharing condition.
with the printer.
Consider replacement of the printer or network card option only if you have tried all of of the above suggestions if the network connectivity condition continues, note that it is most likely not due to the printer.
1. Code levels 4. Modem Settings
Config Menu 2. Agency test Menu 5. Scanner info
The Configuration Menu group contains a set of menus, settings, and operations which are infrequently required by a user. Generally, the 3. Fax Settings 9. Reboot System
options made available in this menu group are used to configure a printer for operation.
Network SE Menu
Diag Menu In this Menu you can find Network technician issues.
The Diagnostics Menu group consists of menus, settings, and operations that are used to diagnose various printer problems.
Note: While the Diagnostics Menu Group is active, all host interfaces are offline. Maintenance Menu
Maintenance mode contains information and settings that can be used in servicing the X5xx series.
Service Menu (Diagnostic Mode)
The Diagnostics Mode group contains the settings and operations used while manufacturing and servicing the MFP. When diagnostics mode Flash system code mode (also called “Invalid Engine Code State”)
is entered, one of the diagnostic menu items will display automatically. What it says. Flash the system code.

Fax SE Menu
Autor: Klaus Joerissen 27.04.2011 Page 7