Académique Documents
Professionnel Documents
Culture Documents
Asia Pacific/Indonesia
Equity Research
Consumer Staples & Consumer Durables
Contents
Key themes from Indonesia..............................………………………………6
Key stock preferences ………………………………………………………….7
The seventh Credit Suisse Indonesia Consumer Survey……………….…10
Companies………………………………………………………………………85
DISCLOSURE APPENDIX AT THE BACK OF THIS REPORT CONTAINS IMPORTANT DISCLOSURES, ANALYST
CERTIFICATIONS, LEGAL ENTITY DISCLOSURE AND THE STATUS OF NON-US ANALYSTS. US Disclosure: Credit
Suisse does and seeks to do business with companies covered in its research reports. As a result, investors should be aware
that the Firm may have a conflict of interest that could affect the objectivity of this report. Investors should consider this report
as only a single factor in making their investment decision.
27 March 2017
Introduction
Urs Rohner, Chairman We are delighted to present the seventh edition of the Credit Suisse Research Institute's
Credit Suisse Research Emerging Consumer Survey. This publication traditionally explores the growth
Institute opportunities presented by the new consumer cultures developing across the emerging
world, which continue to show vastly different; often more dynamic, demographic profiles
compared with those of developed economies. The report reflects an ongoing
collaboration between the Credit Suisse Research Institute and our research partner, the
leading market research firm, Nielsen, which has delivered data from 14,000 face-to-face
interviews with consumers across the emerging economies of Brazil, China, India,
Indonesia, Mexico, Russia, South Africa and Turkey as a basis for our research.
In this year’s edition, our findings suggest that a consumer culture within emerging
markets may be developing more rapidly than anticipated: a further 10% of surveyed
households have succeeded in entering middle-income territory in the past three years,
creating a consumer base of 1.25 bn people across the eight countries covered by our
survey alone.
We find the immediate measures of consumer confidence improving from a year ago, with
consumers in the major Asian economies of India, China and Indonesia reflecting the most
optimistic outlook and topping our emerging consumer scorecard as we look into 2017.
More than 40% of Asian consumers expect to see their financial circumstances improve in
the six months ahead. We provide a special focus on several key themes within these
countries, such as the consequences of the reform to the one-child policy in China or
demonetisation and tax reform in India. Generally, there is a noticeable lifestyle "upgrade"
under way in Asia.
We further observe that pressure has eased for consumers in commodity-sensitive
countries, such as Russia, South Africa and Brazil. Although considerable economic
fragility and inequality among consumers remains here, a firmer growth outlook supporting
commodities and reduced currency risk offers better consumer prospects for the year
ahead.
Interestingly, we observe the ongoing changing pattern in the spending of the emerging
middle class. Spending on travel and entertainment in China is booming and reached over
10% of household income. A new theme we find at work is that of a more "conscious"
consumer, focused on a more active, healthy lifestyle and one engaged with the sharing
economy. Local, rather than global, companies and brands are emerging to capitalise on
this trend. Also importantly, digital technology is and will continue to be the facilitator of
changing consumer behaviour with more than a billion consumers yet to come online in
our surveyed countries. We estimate that online retail spending can rise from a current
US$1 tn to US$2.5 tn by 2025.
Finally, these themes are elements of the broader rebalancing in growth that we are
witnessing in the emerging world from its undue reliance on fixed investment and external
trade to more domestic consumption. This provides a powerful internal dynamic to growth
in the countries concerned—a feature of considerable significance should the global
economic landscape become more multipolar and less globalised in nature, as is currently
the debate.
We hope that our analysis helps our readers better understand the nature of these
dynamic economies and that you enjoy reading the 2017 Emerging Consumer Survey.
Table of contents
Focus charts and table 5
Automotive sector 27
Key stock ................................................................................................................ 27
Four-wheelers......................................................................................................... 27
Two-wheelers ......................................................................................................... 29
Branded goods 53
Key stocks .............................................................................................................. 53
Fashion items are favoured .................................................................................... 53
Mobile phones 68
Key stocks .............................................................................................................. 68
The world at your fingertips .................................................................................... 68
Healthcare 72
Key stocks .............................................................................................................. 72
Improved access to state healthcare ..................................................................... 72
Property 76
Key stocks .............................................................................................................. 76
Potential demand continues to be high .................................................................. 76
Banks 82
Key stocks .............................................................................................................. 82
Auto interest on lower interest ................................................................................ 82
PT Bank Pembangunan Daerah Jawa Timur Tbk (BJTM.JK / BJTM IJ) 109
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
< 1000 1250 1750 2500 4000 6250 8750 > 10000 < 1000 1250 1750 2500 4000 6250 8750 > 10000
Income (IDR) This survey average Income (IDR) This survey average
Last survey average Last survey average
Source: Credit Suisse Emerging Consumer Survey 2016 Source: Credit Suisse Emerging Consumer Survey 2017
Figure 4: Indonesia's spending momentum 2016 vs Figure 5: Indonesia's spending momentum 2016 vs
2015 (a year ago) 2010 (seven years ago)
10 Smartphone
60 Smartphone
Internet
8 access
Property 50
6
Recorded spending in 2016 vs. 2010
Internet
Recorded spending in 2016 vs. 2015
Holidays access
40
4 2-wheelers
2 30
Instant noodle
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Credit Suisse Indonesia Consumer Survey 2017
■ Rising commodity prices should also benefit Astra, whereby those living in commodity
resource-based areas have better purchasing power.
HM Sampoerna
■ The largest cigarette producer in Indonesia, according to Philip Morris International
estimates, is facing the challenge of lower consumption given higher prices and
lifestyle changes. Its brands continue to appeal more to younger generations, those in
urban areas in Java, and within the middle and higher income segments.
Unilever Indonesia
■ The brand, Blue Band, continues to be the leader in margarine. The F&R (Food and
Refreshment) division is a smaller portion for the company compared to Home and
Personal Care (HPC), but it offers more potential upside with consumers’ growing
wealth.
■ While our survey indicates a slowdown in skin care spending, the company’s abundant
portfolio might continue to provide growth.
Indofood CBP
■ Indomie, Sarimi, Supermie and PopMie are the main brands favoured by consumers
and continue to help support the company’s free cash flow, as noodles continue to be
defensive staples for Indonesians. Indomilk is gaining popularity in the dairy segment,
as is Club in bottled water, while Pepsi maintained its favoured status in carbonated
drinks.
Gudang Garam
■ The second-largest cigarette producer, according to Philip Morris International
estimates, in Indonesia is facing the challenge of lower consumption given higher
prices and lifestyle changes. Its brands appeal to those in rural areas, outside Java, the
middle generation and those on higher incomes. Gudang Garam Surya emerged as
the most favoured brand in our survey.
Matahari Department Store
■ This company is the prime beneficiary of Indonesia's rising middle-income segment. Its
higher exposure to outside Java (40% of gross sales) is a catalyst for growth as the
area tends to do well when commodity prices rise.
■ Nevertheless, contrary to our survey findings, Matahari's private label booked 10%
higher gross sales YoY in 4Q16, boosted by better performance in its number one
brand, Nevada. However, intensifying competition saw margins decline slightly during
the period.
Mitra Adiperkasa
■ The company continuously shows improvement following the involvement of CVC
Capital Partners in the active division and General Atlantic in the F&B division.
Improvements in inventory days and margins are both ahead of schedule.
■ The company is also closing down department stores and cutting brands that are not
performing to allocate more space for better performing specialty stores. We also
expect the company to turn free cash flow positive by the end of the year.
Siloam International Hospital
■ We continue to like the company as room for downside surprises from current levels
are low after past disappointments and expansion plans would fuel additional growth.
There could be upside post CVC's involvement and execution progress in light of
higher-than-expected FY17 guidance. An initial look into the private equity, CVC
Capital Partners’ experience underscores encouraging turnaround outcomes.
Mitra Hospital
■ We continue to view the company as an attractive long-term holding due to its mid-teen
growth profile, margin expansion opportunity and balance sheet optionality (Rp2.4 tn in
cash). After recent weakness, the stock looks interesting at 33x 2017 EBITDA, below
its historical average. Its premium valuation is supported by best-in-class margins and
ROIC profile.
PT Telekomunikasi Indonesia (Telkom)
■ Rising smartphone and fixed broadband data usage drove consolidated EBITDA and
net profit growth of 15.7% YoY and 24.9% YoY in FY16 respectively. While TLKM is a
'consensus buy', it is slightly expensive versus regional peers. The company has
outperformed the regional telecommunication sector over the past 12 months.
■ It remains the only liquid (large cap) way to invest in the successful monetisation of
Indonesia's data boom.
XL Axiata
■ Over the past 18 months, the company has made significant progress in strengthening
its balance sheet (through both a rights issue and a tower sale) and reducing its heavy
USD-denominated debt exposure. Furthermore, a return to top-line growth means that
XL is now finally emerging from its investment phase.
Bumi Serpong Damai
■ Last year, the company had the best pre-sales target achievement record, thanks to its
focus on landed residential property. We expect that to continue this year. It also has
the lowest net debt-to-equity among peers. As pre-sales were primarily landed
products, earnings recognition should not be a drag on profits this year.
Bank Negara Indonesia
■ Loan growth has been strong across the board generally, but it is the state-owned
enterprise (SOE) corporate (one third of incremental loans) and medium commercial
loans (one fifth of incremental loans), in particular, that have underpinned robust loan
growth at BNI. With similar ROAs and ROEs, BNI is trading at a 27% discount to
Mandiri on P/E (and a 30% discount on P/B), far ahead of its historical average of 14%.
Bank Jatim
■ Bank Jatim is the regional development bank for East Java and the smallest bank by
assets among the nine banks in our coverage. It is focused on the consumer (67% of
loan, 87% of which is payroll loan) and commercial/SME (33%) segments. Jatim's ROA
was the third highest last year at 2.4%, behind that of BCA and BRI. Superior
profitability can be attributed to the higher proportion of cheaper current/saving
deposits (81%), fee income and cost efficiency.
Source: Ministry of Finance, Central Bureau of Statistics ("BPS"), Bank Indonesia ("BI"), CEIC, World Bank, Credit Suisse estimates, Emerging Market Quarterly Q1 2017, Credit Suisse
Indonesia Consumer Survey 2017
Figure 8: Indonesia’s ranking improved to second from fourth in the previous year as optimism improves
Inflation expectation Personal finances Household income Household income Time for major Rank based on five
expectations history purchases sectors
2014 2015 2016 2014 2015 2016 2014 2015 2016 2014 2015 2016 2014 2015 2016 2014 2015 2016
India 3 4 1 2 3 1 3 2 5 1 1 3 2 2 1 1 1 1
Indonesia 6 7 6 3 2 2 2 1 1 2 2 1 4 4 3 3 4 2
China 4 3 5 4 1 4 5 4 3 4 4 2 3 3 2 5 2 3
Brazil 2 8 3 1 6 3 1 3 2 5 9 8 4 9 8 2 7 4
South Africa 8 9 8 7 8 5 8 6 4 9 6 4 8 6 5 9 7 5
Mexico 7 6 7 6 5 6 4 8 6 8 8 7 9 5 4 7 6 6
Turkey 1 1 2 9 6 8 9 7 8 7 5 5 7 8 7 6 5 6
Russia 9 5 4 8 9 7 7 9 7 6 7 6 6 7 6 8 9 6
Note: Ranks go from 1 (highest) to 9 (lowest).
Source: Credit Suisse Indonesia Consumer Survey 2017
Indonesians worry The greatest worry for Indonesians, according to our survey, is inflation, which has been
most about inflation... the greatest concern since we first conducted the survey in 2011. However, compared to a
year ago, Indonesians were slightly less worried as they realised that inflation was lower in
the past 12 months, as seen in our survey. Indonesia's inflation in 2016 reached 3.7%, its
lowest ever in the past three decades, compared to 6.4% in 2015.
However, compared to the other emerging countries we surveyed, Indonesia still ranks
sixth. We believe that the worry is whether this low inflation is sustainable, given that in
2017, the government plans to remove subsidies for electricity tariffs for the mid-low end
household incomes, increase the liquified petroleum gas (LPG) price for the low end, and
increase tariffs for auto registration licences. Our economist estimates inflation will reach
4.5% in 2017.
60%
50%
40%
31% 31% 32%
30% 24%
20%
20% 14%
10%
3% 4% 4% 3% 4% 4%
0%
It will be higher than the last 12 months It will be the same as the last 12 months It will be lower than the last 12 months
Figure 10: What level of inflation have you seen over the past 12 months on basic food and drink?
% of respondents Total Area Region Age Income
Urban Rural Java Ex. Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
Below 1% 7% 7% 7% 7% 7% 7% 7% 6% 8% 5% 7% 18%
1%-3% 25% 27% 21% 24% 27% 25% 26% 25% 21% 20% 28% 22%
3.1%-5% 15% 17% 12% 15% 15% 18% 14% 14% 13% 10% 17% 26%
5.1%-7% 6% 6% 6% 7% 3% 6% 6% 6% 6% 6% 6% 4%
7.1%-10% 3% 4% 3% 4% 3% 2% 4% 5% 3% 3% 4% 0%
Above 10% 4% 2% 6% 2% 8% 4% 4% 5% 2% 4% 4% 4%
Did not notice any inflation 12% 12% 13% 13% 11% 13% 12% 12% 7% 14% 12% 10%
I don't know 27% 25% 32% 28% 26% 24% 27% 29% 40% 36% 22% 16%
2015
Below 1% 5% 6% 4% 5% 6% 6% 4% 7% 3% 6% 5% 1%
1%-3% 28% 30% 26% 30% 25% 28% 29% 25% 28% 30% 29% 18%
3.1%-5% 24% 26% 20% 27% 18% 23% 27% 25% 16% 21% 24% 34%
5.1%-7% 8% 9% 7% 8% 10% 7% 9% 7% 12% 8% 9% 8%
7.1%-10% 7% 7% 5% 7% 5% 8% 7% 5% 3% 3% 8% 13%
Above 10% 3% 3% 3% 4% 2% 4% 3% 3% 3% 2% 4% 6%
Did not notice any inflation 12% 9% 18% 11% 15% 12% 11% 15% 10% 17% 10% 4%
I don't know 12% 9% 18% 10% 18% 11% 10% 13% 27% 14% 11% 15%
2010
Below 1% 7% 8% 4% 3% 16% 5% 7% 8% 8% 5% 7% 13%
1%-3% 23% 24% 22% 16% 42% 23% 25% 20% 21% 24% 23% 5%
3.1%-5% 23% 21% 25% 26% 11% 24% 21% 22% 23% 27% 21% 35%
5.1%-7% 13% 13% 15% 16% 6% 11% 15% 15% 12% 13% 14% 17%
7.1%-10% 8% 8% 10% 11% 2% 6% 9% 9% 16% 5% 10% 13%
Above 10% 7% 8% 5% 8% 3% 7% 7% 7% 5% 4% 8% 17%
Did not notice any inflation 6% 7% 3% 4% 10% 8% 3% 5% 6% 5% 6% 0%
I don't know 13% 12% 17% 15% 10% 16% 12% 13% 9% 18% 11% 0%
* Income is on monthly basis: Low <Rp1.5 mn; Mid Rp1.5-7.5 mn: High >Rp7.5 mn
Source: Credit Suisse Indonesia Consumer Survey 2017
...but otherwise In terms of personal finances, Indonesians remain optimistic with the country’s second
remain optimistic ranking maintained (after India, which rose from third in the previous year). Indonesians
also remain the most optimistic in regard to household income expectations. This said,
Indonesians think that now is the time to make major purchases (third, and up from fourth
in the previous year).
6.5 6.5
6.5 6.4
6.3
6.2 6.2 6.2
6.1 6.1
6.0 6.0
6.0 5.9 5.9
GDP growth (%)
5.9
5.2 5.2
5.1
5.0 5.0 5.0
5.0
5.0 4.9 4.9 4.9 4.9
4.9
4.8
4.7 4.8
4.5
FY10
FY11
FY12
FY13
FY14
FY15
FY16
1Q10
2Q10
3Q10
4Q10
1Q11
2Q11
3Q11
4Q11
1Q12
2Q12
3Q12
4Q12
1Q13
2Q13
3Q13
4Q13
1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
Figure 12: GDP breakdown by segment Figure 13: GDP breakdown by sector
100% 2% 1% 0% 2% 0% 1% 2% 100%
10%
0%
2010 2011 2012 2013 2014 2015 2016
0% Manufacturing Financial & insurance Wholesale & retail trade
2010 2011 2012 2013 2014 2015 2016 Construction Agriculture, forestry & fishing Transportation & storage
Private consumption Government consumption Investments Net exports Mining & quarrying Information & communication Others
7% 6.7% 6.7%
6.4%
6.2%
6.0%
5.6% 5.5% 5.5% 5.5%
5.3% 5.3%
5.0% 4.9% 5.0% 5.1% 5.0% 5.0% 5.0%
4.8%
5% 4.5% 4.5%
4.4%
4.1% 4.0%
3%
1.2%
1%
-0.1%
-1%
GDP Private consumption Government expenditure Investments
140,000
100%
120,000
50%
100,000
12%
2% 5%
80,000
0%
-24%
60,000
-50%
40,000 -76%
20,000 -100%
2010 2011 2012 2013 2014 2015 2016
11%
9%
7%
5%
3%
1%
Construction
Education
communication
Business Services
Information &
service activities
-2%
Work Activities
defence
fishing
-4%
-6%
With Indonesia being an archipelago, each region has a different background and growth
rate. Growth in Kalimantan is starting to improve along with the increase in the coal prices,
as well as in Sumatra where CPO prices are starting to rise. Higher construction activity in
Sulawesi area has helped growth there as well. Java is a manufacturing-based region and
has seen its growth slowing down.
3,000 95
1,800 45
Jan-12 Jan-13 Jan-14 Jan-15 Jan-16 Jan-17 Jan-12 Jan-13 Jan-14 Jan-15 Jan-16 Jan-17
Figure 21: Brent crude oil price (US$/barrel) Figure 22: Indonesia's retail fuel price (Rp/l)
115
105
average 2014: 97.5
95
85
USD / barrel
75
65
45
average 2016: 45.9
35
Jan-14 Jul-14 Jan-15 Jul-15 Jan-16 Jul-16 Jan-17
Figure 23: Inflation in Indonesia reached an all-time low last year at 3.7%
9
8.0 8.0
7.8
8
7.1 7.1 7.1
6.8
7 6.5 6.5
6.3 6.4 6.4 6.4
6.2
5.9
6
5.4
5.1 5.1
4.8
Inflation (%)
5 4.6 4.5
4.4 4.4 4.4 4.3
4.1 4.0 4.0
3.9
4 3.6 3.7 3.7
3.5
3.3
3.0
3
FY13
FY10
FY11
FY12
FY14
FY15
FY16
1Q10
2Q10
3Q10
4Q10
1Q11
2Q11
3Q11
4Q11
1Q12
2Q12
3Q12
4Q12
1Q13
2Q13
3Q13
4Q13
1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
Source: Bank Indonesia (BI)
13
11.4
11
Inlfation (%)
9
7.5
7 6.2
5.4 5.7
5
3.7 3.9 3.9
2.7 3.1
3
1.9
1 0.5
(0.7)
-1
Processed food, Food Transport and finance Housing and utilities Health Education, recreation, Clothing
beverages, and tobacco and sports
5,000
8.5
4,500
7.5
USD / Metric tonne
4,000
average 2014: 3,752.9
USD / 50 kg
6.5 3,500
3.5 1,500
Jan-12 Jan-13 Jan-14 Jan-15 Jan-16 Jan-17 Jan-10 Jan-11 Jan-12 Jan-13 Jan-14 Jan-15 Jan-16 Jan-17
35 8.5
average 2014: 4
7.5
30 average 2015: 3.6
average 2016: 3.4
average YTD17: 27.2 average YTD17: 3.5
6.5
USD / bushel
25
USD / 50 kg
4.5
10 2.5
Jan-12 Jan-13 Jan-14 Jan-15 Jan-16 Jan-17 Jan-12 Jan-13 Jan-14 Jan-15 Jan-16 Jan-17
The highest inflation is still seen outside Java. Java itself recorded its inflation at 2.59% in
2016, down from 3.12% in 2015. Sumatra saw its inflation higher at 4.53%, from 3.05%.
Figure 30: Indonesia's population is growing and Figure 31: Middle class and affluent consumers are
becoming more affluent prominent in Java and Sumatra
Poor Aspirant Emerging middle Rest of Indonesia Sulawesi Kalimantan
300
Middle Upper middle Affluent Sumatra Rest of Java Greater Jakarta
140
7 30
250 5 17
3 12
7 120
23 36 49
24 47
200 42
100
Population (millions)
Population (millions)
55
68 80 36
150 44
18
47
60
34
100 65 51 24
26
40
57
50 48 17 10
20 8
65 9
46 5
7
28 5
4
8 10
0 0
2012 2016 2020 2012 2016 2020
Figure 32: Indonesia's GDP per capita Figure 33: Average exchange rate IDR/USD
50 4000 15,000
48.6
IDR (million) USD (RHS) average 2014: 11,869
3900 average 2015: 13,377
45.7 14,500 average 2016: 13,314
3780
45 3756 3800 average YTD17: 13,337
3682 42.5 14,000
3643
3700
3574 13,500
40 38.9 3600
USD / IDR
3500
35.6 3398 13,000
35 3400
3268 33.0 12,500
3300
29.7 12,000
30 3200
3100 11,500
25 3000
2010 2011 2012 2013 2014 2015 2016 11,000
Jan-14 Jul-14 Jan-15 Jul-15 Jan-16 Jul-16 Jan-17
Figure 34: Consumer Confidence index Figure 35: Retail Sales index
125
220
190
110 180
170
105
160
100
150
95
140
Jan-12 Jul-12 Jan-13 Jul-13 Jan-14 Jul-14 Jan-15 Jul-15 Jan-16 Jul-16 Jan-17 Jan-14 Jan-15 Jan-16 Jan-17
Figure 36: Bank Indonesia rate Figure 37: Unemployment rate in Indonesia
8.0 12%
11.2%
11%
7.5 10.3%
9.9%
10%
9.5%
9.1% 9.1%
7.0
9%
8.4%
8.1%
7.9%
8%
6.5 7.5%
7.1%
7%
5.5 5%
Mar-10
Mar-11
Mar-12
Mar-13
Mar-14
Mar-15
Mar-16
Sep-10
Sep-11
Sep-12
Sep-13
Sep-14
Sep-15
Sep-16
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
Source: Bank Indonesia (BI) * Employment rates are as at August of every full year
Source: Indonesia Bureau of Statistics
Rising optimism
The highest earners hit Compared to the other emerging countries that we surveyed, Indonesians were still
the most, stable for the second in terms of personal finances. In fact, on average, Indonesian personal finances
low and middle income are better off than in the previous year, even though, on average, they are still lower than
two years ago. We believe that this is due to the still-low commodity prices, that only
started to pick up in early 4Q16.
Interestingly, for Indonesians, the highest earners are seeing weaker personal finances
versus the previous year. Lower-middle income earners, however, retained a somewhat
similar trend in the survey. We think that the significant shift for the highest earners could
be attributed to penalty payments during the tax amnesty programme, which are mostly
impacting them. The first phase of the tax amnesty programme ended on 30 September
2016. Middle-upper income earners saw their personal finances better off.
Figure 38: Indonesia—state of personal finances Figure 39: Indonesia—state of personal finances
over next six months, 2016 over next six months, 2017
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10% 10%
0% 0%
< 1000 1250 1750 2500 4000 6250 8750 > 10000 < 1000 1250 1750 2500 4000 6250 8750 > 10000
Income (IDR) This survey average Income (IDR) This survey average
Last survey average Last survey average
Source: Credit Suisse Emerging Consumer Survey 2016 Source: Credit Suisse Emerging Consumer Survey 2017
Indonesians are less optimistic about their income than last year, according to our survey,
even though they are still the most optimistic compared to the other emerging countries
that we surveyed (Indonesia maintains its No.1 rank). The reduced optimism compared to
Figure 40: Indonesians are less optimistic about their household income in the last 12 months*
Total Area Region Age Income
% of respondents Urban Rural Java Ex-Java 18-29 30-45 46-55 56-65 Low Mid High
2016
Down to flat 59% 57% 64% 55% 68% 59% 57% 64% 62% 75% 54% 47%
Flat to +10% 31% 34% 26% 35% 21% 31% 33% 29% 30% 20% 35% 31%
More than +10% 10% 10% 10% 10% 11% 11% 11% 7% 8% 6% 11% 23%
2015
Down to flat 57% 54% 63% 58% 56% 57% 54% 63% 62% 72% 52% 33%
Flat to +10% 30% 31% 27% 28% 33% 31% 31% 27% 21% 23% 33% 33%
More than +10% 13% 15% 10% 14% 11% 12% 14% 10% 17% 5% 15% 35%
2010
Down to flat 64% 62% 68% 65% 62% 60% 66% 63% 76% 70% 59% 46%
Flat to +10% 26% 27% 23% 26% 27% 28% 25% 27% 19% 24% 29% 35%
More than +10% 10% 10% 8% 9% 12% 11% 9% 9% 5% 6% 13% 19%
* Question: To what extent has your household income changed in the last 12 months?
Note: Income is on monthly basis: Low <Rp1.5 mn; Mid Rp1.5-7.5 mn, High >Rp7.5 mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 41: Indonesians are also expecting lower future household income than a year ago *
Total Area Region Age Income*
% of respondents Urban Rural Java Ex-Java 18-29 30-45 46-55 56-65 Low Mid High
2016
Down to flat 43% 43% 41% 42% 44% 41% 42% 47% 46% 54% 39% 33%
Flat to +10% 37% 36% 38% 37% 37% 37% 37% 35% 41% 32% 38% 33%
More than +10% 20% 20% 20% 21% 19% 22% 21% 18% 13% 13% 23% 34%
2015
Down to flat 39% 35% 46% 38% 41% 37% 38% 41% 50% 54% 34% 19%
Flat to +10% 34% 35% 33% 32% 40% 36% 34% 35% 25% 31% 36% 37%
More than +10% 27% 30% 21% 30% 19% 27% 28% 24% 25% 15% 30% 43%
2010
Down to flat 37% 36% 39% 36% 39% 37% 37% 33% 49% 44% 28% 36%
Flat to +10% 38% 38% 39% 40% 33% 37% 37% 42% 37% 37% 41% 21%
More than +10% 25% 27% 21% 23% 28% 26% 26% 25% 14% 19% 30% 43%
* Question: In what way do you expect your household income to change in the next 12 months?
*Income is on monthly basis: Low <Rp1.5 mn; Mid Rp1.5-7.5 mn, High >Rp7.5 mn
Source: Credit Suisse Indonesia Consumer Survey 2017
2,000,000 1,933,633
1,703,617
1,506,238
1,500,000
15%
1,296,908
1,088,903
988,829
1,000,000 908,825
841,530
745,709
672,428 10%
603,327
500,000
0 5%
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017E
Time to spend!
As optimism and confidence grow, it appears Indonesians are ready to make major
purchases. Indonesia's rank among the countries surveyed has moved up to No. 3, from
No. 4, in the past two consecutive years—this is true, particularly in the rural area and in
Java, and for the middle- and higher-income earners. However, the optimism is yet to
reach the 2010 level.
Figure 43: In your opinion, is now a good time to make a major purchase? – Area
2016 2015 2010
% of respondents Total Urban Rural Java Ex Java Total Urban Rural Java Ex Java Total Urban Rural Java Ex Java
Excellent time 2% 2% 1% 2% 2% 5% 6% 4% 5% 6% 6% 7% 5% 6% 7%
Good time 34% 33% 34% 35% 30% 30% 31% 28% 29% 31% 50% 48% 54% 55% 39%
Not such a good time 60% 60% 61% 59% 63% 59% 57% 61% 59% 58% 40% 40% 39% 36% 48%
A bad time 5% 5% 5% 4% 5% 7% 6% 7% 7% 5% 4% 5% 3% 4% 6%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 44: In your opinion, is now a good time to make a major purchase? – Age
2016 2015 2010
% of respondents Total 18-29 30-45 46-55 56-65 Total 18-29 30-45 46-55 56-65 Total 18-29 30-45 46-55 56-65
Excellent time 2% 1% 2% 2% 2% 5% 5% 5% 6% 4% 6% 6% 6% 6% 6%
Good time 34% 37% 31% 35% 30% 30% 28% 33% 27% 25% 50% 53% 49% 50% 45%
Not such a good time 60% 57% 63% 60% 61% 59% 59% 56% 62% 64% 40% 38% 40% 39% 45%
A bad time 5% 5% 5% 3% 6% 7% 7% 6% 6% 8% 4% 3% 5% 4% 4%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 45: In your opinion, is now a good time to make a major purchase? – Income*
2016 2015 2010
% of respondents Total Low Mid High Total Low Mid High Total Low Mid High
Excellent time 2% 1% 1% 6% 5% 3% 6% 6% 6% 5% 7% 4%
Good time 34% 29% 35% 47% 30% 32% 29% 27% 50% 46% 53% 68%
Not such a good time 60% 64% 59% 44% 59% 57% 59% 65% 40% 44% 36% 21%
A bad time 5% 6% 4% 3% 7% 8% 6% 2% 4% 5% 3% 7%
* Income is on monthly basis: Low <Rp1.5 mn; Mid Rp1.5-7.5 mn,: High >Rp7.5 mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Smartphones and With Indonesians getting wealthier and seeking to lead a better lifestyle, on top of their
internet access growing optimism and confidence, they are spending more on discretionary items.
continue to be the most Indonesia's per capita GDP reached US$3,643 last year, from US$2,357 in 2009. Similar
important items that to the previous years, Indonesians continue to spend the most on smartphones (+9%)
Indonesians are followed by internet access (+7%), holidays (+6%), property (+6%), two-wheelers (+5%),
spending on and instant noodles (+3%). Indonesians are not spending on TV (-8%), dairy (-6%),
carbonated drinks (-5%), mobile phones (-3%), extra education (-3%), cosmetics (-3%),
cigarettes (-2%), and four-wheelers (-1%). Interestingly, despite the high penetration of
instant noodles and two-wheelers, consumers continue to spend on these items.
Over the last seven Based on our survey, 2016 saw the highest spending momentum growth over the last
years, consumers are seven years. Our survey captured Indonesians' increasing interest in buying smartphones
switching to (+55%), internet access (+37%) and mobile phones (+17%), in line with their growing
discretionary items wealth, changing lifestyle, and technological advancement. This is followed by the
spending increase on two-wheelers (+16%) and property (+13%) as financing for both has
become more affordable. On the other hand, the areas on which consumers have been
spending less and less over the last seven years are cigarettes (-13%), followed by
cosmetics (-10%) and dairy (-8%).
Figure 46: Indonesia's spending momentum in 2016 Figure 47: Indonesia's spending momentum in 2016
vs 2015 (a year ago) vs 2010 (seven years ago)
10 Smartphone
60 Smartphone
Internet
8 access
Property 50
6
Recorded spending in 2016 vs. 2010
Internet
Recorded spending in 2016 vs. 2015
Holidays access
40
4 2-wheelers
2 30
Instant noodle
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Credit Suisse Indonesia Consumer Survey 2017
Maximum use of Interestingly, while spending on smartphones and internet access continues to rise, the
internet is for use of internet in Indonesia is mostly to access social media (39%) and instant messaging
accessing social media (25%), rather than to shop online (4%). While this is also true for most of the other
emerging countries that we surveyed, Indonesia ranks the highest on this parameter. This
might be one of the reasons as to why e-commerce in Indonesia is yet to pan out as fast
as other countries have. Another possible reason for the country's still-low internet
penetration (less than 50%) is higher cost. Despite coming from a lower base comparison,
the rise of internet penetration definitely offers significant potential.
Indonesia Consumer Survey 2017 23
27 March 2017
Figure 48: Social media is the main purpose for needing internet access
45
Indonesia Mexico Russia Brazil Turkey India China
39
40
35 33
30
27
% of respondents
26 25
25
25 24
22
21 21
21
19 19
20 19
18 18 18
17
17
15 15
15 14 14
13 12
11 11 11 11
11
10 10 10
9
10 8 8
9
7 7
6 6
6 5
4
5 3
3
4
2 2 2
1 1 1 0
- 0
-
Social network Music & videos Instant messaging Gaming Banking Shopping Travel Other
India 40%
Internet penetration
40%
South Africa Brazil
10%
29%
Mexico
30%
Turkey
5% Russia
20%
15%
China 14%
9%
0% 10%
45% 55% 65% 75% 85% 95%
0%
-5% 2010 2011 2012 2013 2014 2015 2016
Internet penetration
Size of the bubble represents each country's size of population relative to one another Source: Credit Suisse Indonesia Consumer Survey 2017
: Represents country's population relative to one another.
Source: Credit Suisse Indonesia Consumer Survey 2017
Indonesia differs from While the other emerging countries that we surveyed prefer to spend more on fashion
others apparel (65%), holidays (60%), perfumes (49%), and shoes (45%) among others,
Indonesians, on the other hand, would like to spend more on holidays (70%), instant
noodles (64%), bottled water (62%), and dairy (50%), among others. Only 48% of the
Indonesians we surveyed would prefer to spend on fashion apparel and only 42% on
perfumes. We believe that this is because Indonesians are still planning to spend more on
basic items (staples) than discretionary items, when it comes to allocating their spending,
with the exception of holiday.
Figure 51: Indonesians would want to spend more on holidays and staples
80%
70% 65%
60%
57%
60%
49% 49%
50% 45%
38%
40% 36%
33%
30% 26%
19% 19%
20% 16% 15%
15% 14%
10% 6% 5%
3% 3%
70% 64% 62% 50% 48% 42% 37% 35% 26% 21% 19% 17% 16% 11% 11% 5% 3% 2% 2% 1%
0%
Car
Fashion apparel
Perfumes
Tablet
Instant noodles
Dairy
Carbonated drinks
Cigarettes
Motorbike
Watches
Leather goods
Jewellery
Bottled water
Education
Sport shoes
Notebook PC
Desktop computer
Holiday
Mobile phones
Smartphone
Indonesia 2016 Indonesia 2010 2016 emerging market average
* Instant noodle – emerging market average consists of only two countries: Indonesia (64%) and India (51%)
** Motorcycle – emerging market average consists of only Indonesia (26%).
Source: Credit Suisse Indonesia Consumer Survey 2017
Spending on food This is in line with food being the largest component in Indonesians' monthly spending
increased basket, much higher than the average eight emerging countries that we surveyed.
According to our survey, spending on food accounted for 35% of the total spending in
Indonesia in 2016, up from 32% in the previous year; followed by spending on housing
and public utilities at 8%, down from 11% in the previous year. Savings dropped to only
8% of the total, from 12% in the previous year.
30% 30%
24%
25% 25%
20% 20%
15% 15%
12%
11%
10% 10% 8% 8%
5% 5%
4% 4%
5% 3% 3% 5% 3%
4%
2%
3%
1% 1% 1% 1%
0% 0%
Healthcare
HPC
HPC
Clothing
Clothing
Other
Other
Food
Entertainment
Savings
Public Utilities
Food
Entertainment
Savings
Public Utilities
Autos
Autos
Education
Healthcare
Education
Housing &
Travel &
Travel &
Taxes
Taxes
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Credit Suisse Indonesia Consumer Survey 2017
Savings declined With the decline in savings, Indonesia's rank remains the lowest among the emerging
countries we surveyed. Savings only accounts for 10.3% of total income—versus China's
(which remains the highest) 40.7%—followed by Russia's 24.1% and Turkey's 21%.
Figure 54: China has the highest savings Figure 55: Indonesia's savings percentage in total
percentage in total income income declined in 2016
45% 16%
40.7% 14.8%
40%
14%
35% 12.2% 12.3%
11.6%
12% 10.8%
Savings as % of income
Savings as % of income
24.1%
25% 10%
21.0%
20%
8%
13.9%
15% 12.2% 11.3% 10.5% 10.3% 6%
10%
5% 4%
0% 2%
India
China
Russia
Mexico
Brazil
South
Turkey
Indonesia
Africa
0%
2010 2011 2012 2013 2014 2015 2016
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Company data, Credit Suisse estimates
60%
50%
40% 64%
Automotive sector
Key stock
Astra International
■ Astra’s auto business benefits from lower financing rates; thus in the four-wheeler (4W)
market, the company is likely to gain by launching new affordable models (the likes of
low cost green car, or “LCGC”), while its two-wheeler (2W) market share gain is
dependent on new model launches and improvement in after-sales services.
■ Rising commodity prices should also benefit Astra, as people living in commodity
resource-rich areas have better purchasing power.
Four-wheelers
According to Indonesia Auto Association (Gaikindo), Indonesia's 4W sales reached 1.06
mn in 2016, up 5% YoY—the first year of positive growth after declining for three years
from the peak of 1.2 mn units in 2013-14. The improvement, we believe, could be
attributed to a few factors: (1) lower financing rates, (2) launching of new affordable
models, (3) increase in commodity prices, and (4) a better macroeconomic environment
than 2015.
Last year, about 20% of the auto sector’s sales were contributed by low-cost green cars
(LCGC), which were priced below Rp150 mn/unit (US$12k). Astra launched two seven-
seater LCGCs (Toyota Calya and Daihatsu Sigra) in 2H16, which have been well accepted
in the market. Overall, we remain positive on Indonesia's structural story as 4W
penetration has only reached 5% as compared to its ASEAN peers' 10-15%.
Figure 57: Indonesia has lower 4W penetration than Figure 58: …but, historically, sales pick up with
peers… higher coal prices
40% 120%
35% 100%
35%
30% 80%
30%
27% 60%
25% 40%
20%
20%
0%
15%
-20%
10%
10% -40%
Dec-09
Dec-10
Dec-11
Dec-12
Dec-13
Dec-14
Dec-15
Apr-16
Dec-16
Apr-10
Aug-10
Apr-11
Aug-11
Apr-12
Aug-12
Apr-13
Aug-13
Apr-14
Aug-14
Apr-15
Aug-15
Aug-16
5%
5%
2%
1%
0% Coal Price YoY 3mma 4W sales YoY
PH IN ID TH TW KR MY
Our survey indicates that while Indonesia's 4W penetration remained low at 6% (a slight
decline from 7% in the previous survey), interestingly, there is a shift in the ownership
profile. The 4W ownership in rural areas declined from 6% in 2015 to 4% in 2016;
however, in urban areas, it increased to 8% from 7% in the previous year. The increase in
urban ownership in 2016 was driven by buyers who live outside Java—they might have
benefited from higher commodity prices (palm oil and coal).
Toyota widened the gap again following the launch of its LCGC Calya
Based on our 2015 survey, the respondents willing to purchase a Toyota car fell by a huge
swing as Honda was catching up with new hit models such as Honda Mobilio, BR-V and
HR-V. However, in 2016, Toyota managed to widen the gap again with new models,
namely new Toyota Innova (completely new) and Toyota Calya (7-seater LCGC with a
pricing of around US$11k). These two models have proven to be the missing catalyst that
Toyota needs to widen its gap from Honda.
The market right now is turning into a duopoly between Toyota and Honda. Other players
such as Mitsubishi and Suzuki have not really launched new models while Honda and
Toyota are playing catch-up. We expect things to change this year as Mitsubishi is
expected to launch its new MPV in 2H17, and a new entrant from China (Wuling) is
expected to tighten the competitive landscape.
Figure 60: Astra gained market share in 2016 on the back of LCGCs
Astra 4W Honda
70%
60%
50%
40%
30%
20%
10%
0%
May-11 Nov-11 May-12 Nov-12 May-13 Nov-13 May-14 Nov-14 May-15 Nov-15 May-16 Nov-16
Figure 61: Toyota maintained its market leader in 4W, gaining back some of its lost market share
Total Area Region Age Income
% of respondents Urban Rural Java Ex-Java 18 - 29 30-45 46-55 56-65 Low Mid High
2016
Toyota 41% 40% 42% 37% 56% 46% 37% 39% 40% 31% 43% 50%
Honda 28% 25% 33% 31% 15% 23% 29% 32% 40% 26% 29% 29%
Daihatsu 10% 12% 4% 10% 9% 11% 10% 10% 0% 21% 6% 7%
Nissan 4% 2% 6% 4% 3% 0% 7% 3% 0% 0% 5% 0%
BMW 2% 2% 1% 2% 3% 3% 1% 3% 0% 3% 2% 0%
Mazda 2% 2% 3% 3% 0% 5% 1% 0% 0% 3% 2% 7%
Others 14% 16% 10% 14% 15% 12% 14% 13% 20% 18% 12% 7%
2015
Toyota 23% 17% 37% 19% 36% 12% 36% 20% 17% 14% 26% 21%
Honda 22% 24% 18% 22% 24% 24% 18% 24% 33% 21% 21% 36%
Daihatsu 10% 12% 5% 11% 6% 8% 12% 8% 17% 3% 13% 7%
Nissan 5% 7% 3% 6% 3% 4% 2% 12% 17% 3% 7% 0%
BMW 8% 11% 3% 9% 6% 10% 8% 8% 0% 14% 8% 0%
Mazda 3% 4% 0% 4% 0% 6% 0% 0% 17% 7% 1% 7%
Others 28% 25% 34% 29% 24% 35% 24% 28% 0% 38% 24% 29%
2010
Toyota 52% 49% 58% 45% 63% 43% 50% 63% 63% 52% 51% 60%
Honda 15% 14% 19% 15% 17% 17% 15% 15% 13% 23% 13% 10%
Daihatsu 10% 13% 3% 15% 2% 11% 13% 4% 0% 3% 13% 0%
Nissan 3% 3% 3% 4% 2% 3% 5% 0% 0% 3% 2% 10%
BMW 2% 1% 3% 1% 2% 0% 2% 0% 13% 3% 1% 0%
Mazda 1% 0% 3% 0% 2% 3% 0% 0% 0% 3% 0% 0%
Others 18% 20% 11% 21% 13% 23% 15% 19% 13% 13% 19% 20%
* Income is on monthly basis: Low <Rp1.5 mn; Mid Rp1.5-7.5 mn, High >Rp7.5 mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Two-wheelers
According to AISI (Indonesia Motorcycle Association), 2W sales reached 5.9 mn units in
2016, or 8% lower YoY. This came after a 25% drop in 2015, as 2W sales were at their
peak of 7.9 mn units in 2014. We view this as underpinned by the already high penetration
of 2W. In our view, 2017’s sales are better as the increase in commodity prices has
historically been positive for 2W sales.
60%
100%
80%
40%
60%
20%
40%
20%
0%
0%
-20%
-20%
-40%
-40%
Dec-09
Dec-10
Dec-11
Dec-12
Dec-13
Dec-14
Dec-15
Dec-16
Jun-10
Jun-11
Jun-12
Jun-13
Jun-14
Jun-15
Jun-16
Dec-14
Dec-09
Dec-10
Dec-11
Dec-12
Dec-13
Dec-15
Dec-16
Jun-10
Jun-11
Jun-12
Jun-13
Jun-14
Jun-15
Jun-16
Source: Company data, Credit Suisse estimates Source: Company data, Credit Suisse estimates
2W penetration at 89% was at its highest level since we started this survey in 2010.
Interestingly, those who own more than one motorcycle dropped from 37% in 2015 to 29%
in 2016. Moreover, penetration outside the Java region increased to 88% , from 81% in the
previous year; according to AISI (Indonesia Motorcycle Association) 2W sales declined
10% YoY in 2016. This phenomenon, we believe, indicates that the secondary market is
becoming more active as well as competitive in terms of pricing. Our conclusion is also
supported by the increase in average motorcycle ownership to four years, from 3.7 years
in the previous year’s survey.
Contrary to the survey result for 4W, the respondents were not as keen to purchase a 2W
in the next 12 months: the respondents declined slightly from 28% to 26%. We believe this
could mean two things: (1) the economy in the lower stratum of the society has not really
picked up, while inflation surprises on the upside further impede purchasing power, or (2)
2W penetration is already too high.
Figure 65: Honda maintains market leadership, gaining more market share than last year
Total Area Region Age Income
% of respondents Urban Rural Java Ex-Java 18 - 29 30-45 46-55 56-65 Low Mid High
2016
Honda 59% 56% 64% 64% 46% 56% 60% 62% 60% 60% 60% 38%
Yamaha 36% 39% 29% 32% 45% 37% 35% 34% 32% 32% 36% 56%
Suzuki 5% 4% 5% 3% 8% 6% 4% 4% 5% 6% 4% 3%
Kawasaki 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Others 1% 1% 2% 1% 1% 1% 1% 1% 3% 2% 0% 3%
2015
Honda 57% 53% 64% 62% 43% 51% 59% 61% 62% 58% 55% 65%
Yamaha 36% 39% 28% 31% 47% 40% 34% 30% 32% 34% 37% 33%
Suzuki 6% 6% 6% 5% 8% 7% 6% 6% 4% 5% 7% 0%
Kawasaki 1% 1% 1% 1% 1% 1% 1% 1% 0% 1% 1% 0%
Others 1% 1% 1% 1% 0% 1% 0% 2% 1% 2% 1% 2%
2010
Honda 50% 48% 54% 54% 42% 46% 54% 48% 53% 50% 50% 45%
Yamaha 33% 36% 28% 31% 37% 35% 30% 39% 24% 32% 34% 18%
Suzuki 13% 12% 14% 11% 17% 15% 12% 7% 18% 15% 11% 27%
Kawasaki 2% 2% 2% 2% 1% 2% 1% 2% 4% 1% 2% 9%
Others 2% 2% 3% 2% 3% 2% 2% 4% 2% 3% 2% 0%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Bottled water, seen both as convenient and healthier (than carbonated drinks), continues
be popular with 88% of the respondents, rising from 82% when we first did the survey
seven years ago. Popularity remains in urban areas, across all generations, but mostly
towards the younger generation and across all income segments, even though we saw
higher consumption for the higher-income segment.
Dairy products To our surprise, consumption of dairy products (includes sweet condensed milk, liquid
milk, margarine, and cheese) fell to 70% of respondents, from 76% a year ago, and 78%
in 2010. Consumers seem to prefer bottled water to dairy products. Interestingly, the
decline in the consumption of dairy products is mostly in urban areas and in Java, while
outside Java, consumption of dairy products increased to 71% of total respondents, from
63% in the previous year. The highest consumption of dairy products remains with the
younger generation and the middle-income segment, while we observe the most decline in
the high-income segment.
Cigarettes According to our survey, cigarette consumption in Indonesia declined to 51% of total
respondents, from 57% in the previous year, and 64% in 2010. This is in line with the
industry volume as reported by Philip Morris International—that volume was down 1% to
316 bn sticks in FY16.
The decline in cigarette consumption, according to our survey, was mostly in Java (from
58% of respondents in 2015, to 50% in 2016), while the outside Java region was stable.
Those in rural areas saw the most decline (-7%) as compared to those in urban (-5%),
which leads us to believe that the decline in consumption is due to: (1) affordability—as
cigarette prices continue to rise and are getting more expensive, which is why the low
income segment saw a 4% decline, (2) shift towards healthier lifestyle—we saw a 6%
decline for the middle- and higher-income segment, and a decline in the younger
generation as well.
Brand preference
In terms of preference for brands in staples, the survey shows respondents remain
relatively indifferent since we started our survey seven years ago. Preference towards
domestic brands in the staples sector in Indonesia continues to remain high, if not rising,
except for carbonated drinks where the sector is dominated by multinational companies.
Nevertheless, multinational companies do own domestic brands through acquisitions, such
as cigarettes Dji Sam Soe and A-Mild by HM Sampoerna (owned by Philip Morris
International), and bottled water Aqua by Danone.
Figure 68: Indonesians prefer domestic brands, except for carbonated drinks…
2010 2011 2012 2013 2014 2015 2016
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Instant noodles Cigarettes Dairy product Bottled water Carbonated drinks
Question: Which brands of goods have you purchased in the last three months?
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 69: …this is more or less true for all income segments
2010 2011 2012 2013 2014 2015 2016
99% 99% 100% 99% 100%
99% 98% 97%
100% 97% 97% 97% 97%
93%
92%
89%
88%
90% 86%
83%
79%
80% 75% 76%
73%
70%
64%
60% 57%
50%
40%
30%
20%
11%
8% 8%
10% 4%
3%
0%
0%
Low Mid High Low Mid High Low Mid High Low Mid High Low Mid High
Instant noodles Bottled water Cigarettes Dairy product Carbonated drinks
Question: Which brands of goods have you purchased in the last three months?
* Income is on monthly basis: Low <Rp1.5 mn; Mid Rp1.5-7.5 mn, High >Rp7.5 mn
Source: Credit Suisse Indonesia Consumer Survey 2017
At the same time, Indonesians prefer brands that are well recognised. The highest
preference for non-major brands is among carbonated drinks, whose popularity is the
lowest compared to other staples (instant noodles, dairy products, and bottled water).
Non-major cigarette brands are also popular, given that the major brands are pricier.
We classify non-major brands as those outside of the big four cigarette producers (HM
Sampoerna, Gudang Garam, Djarum, and BAT Indonesia). Meanwhile, in bottled water,
fewer respondents prefer non-major brands, but we believe that this might be skewed,
given that the brand "Aqua" (by Danone) is identical to bottled water.
Figure 70: Indonesians' preference for non-major brands
2010 2011 2012 2013 2014 2015 2016
30%
25%
20%
15%
10%
5%
0%
Bottled water Carbonated drinks Cigarettes Dairy products Instant noodles
Instant noodles
Consumption of instant noodles continues to remain high at 94%, with the urge to consume
more also remaining high at 64% of total respondents. This is the highest among the other
staples that we surveyed (carbonated drinks, bottle water, dairy products, and cigarettes),
and higher than a year ago of 58% of total respondents who wanted more noodles.
Popularity of noodles remains across the board, even though in urban areas they are
getting more popular than in the rural. We believe this might be due to the launch of
premium noodle brands (Real Meat by Indofood and Bakmi Mewah by Mayora Group),
which target a niche market. Noodles are popular across all generations, even though the
younger generation tends to consume more than the older. While it is broadly consumed
across all income segments, there is a shift to lower consumption from the middle and
higher-income segments, although their level of consumption remains high.
For Indonesian,s we continue to believe that noodles are basic staples, such as rice, as
they are filling and the most affordable source of carbohydrates—the lower income
segment is seen to be more defensive with the consumption trend.
Indomie is the most Popularity of the No. 1 instant noodle brand, “Indomie”—manufactured by Indofood CBP,
popular instant noodle while the brand is owned by parent company, Indofood Sukses—continued to rise, to 40%
brand of total respondents, from 37% in the previous year. Its popularity remains across the
board. In the urban area Indomie's popularity is growing, as well as outside the Java
region. Its popularity has risen the most among the older generation and lower- and
middle-income segments. We think that the variety of products that the company
continuously launched has helped make consumers sticky with the brands. In addition to
Indomie, Indofood Sukses also owns brands like Supermie, Sarimi, and Pop Mie, which
were liked by a combined 64% of our total respondents, up from 62% in the previous year.
Mie Sedap remains the The brand “Mie Sedap”, owned by the unlisted Wings Group, maintained its second
second preferred brand position, with 28% of total respondents, up from 26% in the previous year. The brand is
liked mostly in rural areas and outside Java, across all age groups—particularly it is more
popular with the younger generation, but mostly among lower- and middle-income
segments. This is the difference between Mie Sedap and Indomie. Indomie is mostly liked
in urban areas and in Java, across all age groups, but it is mostly popular among the older
generation, and across all income levels, but mostly among the middle- and higher-income
segments.
Smaller brands have The rise in popularity of both Indomie and Mie Sedap comes at the expense of smaller
become less preferred brands. Each Sarimi and Supermie are liked by 9% of our total respondents, down from
10% in the previous year, while other small brands combined only account for 8% of the
total respondents, down from 12% last year.
Popularity of cup The exception is Pop Mie, a cup noodle brand saw an increase to 6% of total respondents,
noodle rising from 5% in the previous year, and has doubled from 3% in 2010, when we first did the
survey. Pop Mie is liked by those living in urban areas, in Java, among the younger
generation (due to convenience), and the higher income segment (due to higher pricing as
compared to the packed noodle). This can be a good indication that consumers are getting
wealthier, and thus seeking convenience.
Figure 74: Indomie, followed by Mie Sedap, remains as the most popular brand in instant noodle
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
Indomie 40% 43% 36% 42% 36% 40% 39% 41% 47% 38% 41% 42%
Mie Sedap 28% 25% 34% 26% 33% 28% 29% 28% 26% 29% 28% 18%
Sarimi 9% 8% 12% 9% 10% 8% 10% 8% 9% 11% 8% 12%
Supermi 9% 9% 9% 9% 9% 9% 9% 9% 9% 8% 9% 12%
Popmie 6% 7% 3% 7% 2% 7% 6% 4% 2% 4% 6% 12%
Others 8% 9% 6% 7% 9% 8% 7% 10% 7% 10% 7% 3%
2015
Indomie 37% 39% 33% 40% 30% 37% 37% 36% 38% 35% 38% 41%
Mie Sedap 26% 24% 31% 25% 30% 26% 27% 27% 26% 29% 26% 18%
Sarimi 10% 10% 11% 10% 11% 9% 11% 9% 11% 10% 9% 16%
Supermi 10% 10% 10% 10% 10% 9% 10% 10% 10% 12% 9% 8%
Popmie 5% 6% 3% 5% 3% 5% 5% 5% 2% 3% 6% 6%
Others 12% 12% 12% 10% 15% 12% 11% 13% 13% 12% 12% 11%
2010
Indomie 37% 40% 31% 41% 30% 38% 36% 39% 37% 36% 39% 39%
Mie Sedap 29% 26% 35% 28% 31% 30% 28% 29% 36% 32% 27% 24%
Sarimi 7% 5% 10% 8% 5% 6% 8% 7% 7% 8% 6% 4%
Supermi 12% 11% 13% 11% 13% 11% 12% 12% 11% 12% 12% 6%
Popmie 3% 4% 1% 4% 2% 4% 3% 2% 1% 2% 5% 6%
Others 12% 13% 9% 8% 19% 12% 12% 11% 8% 11% 12% 20%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Carbonated drinks
Consumption of carbonated drinks declined to 61% of total respondents, from 66% in the
previous year. This is at the similar level seven years ago, when we first did the survey.
Those that would likely want to consume more is somewhat maintained, at 58%. The
popularity of carbonated drinks remains in the urban area and in Java, mostly by the
younger generation, and among the middle- and higher-income segments.
The popularity of products from Coca-Cola Amatil remains, with a combined 76% of the
total respondents consuming Coca-Cola, Sprite, and Fanta, as compared to 70% in the
previous year. However, this is still below the 83% it had in 2010 when we first did the
survey. Coca-Cola has seen a slight increase in preference at 28%, well liked in both
urban and rural areas, mostly in Java, for most of the lower-income segment.
Sprite and Fanta were liked by 24% of the total respondents, each—up from 22% and
21%, respectively, in the previous year. Sprite is liked in rural areas, outside Java, mostly
among the lower- and middle-income segment. Fanta, on the other hand, is liked mostly
by the higher-income segment, and is popular in urban areas and in Java.
Interestingly, Big Cola (manufactured by Spain-based AjeGroup) continues to see
popularity decline—to 12% from 16% in the previous year, from its peak of 20% in 2014.
While its popularity came from being cheaper than Coca-Cola in a larger volume, this
might not have sustained, when Coca-Cola started offering promotions as well.
Pepsi Cola, on the other hand, remains at 4% in popularity. It continues to be the fifth
ranked, and it is manufactured by PT Pepsi-Cola Indobeverages, a joint-venture between
Indofood CBP and Japan-based Asahi Group Holdings.
Bottled water
Bottled water, seen both as a convenience and healthier (than carbonated drinks),
continues to remain popular with 88% of the respondents, rising from 82% when we first
did the survey seven years ago. Popularity remains in urban areas, across all generations,
but mostly among the younger generation and across all income segments, although we
saw higher consumption for the higher-income segment.
The brand “Aqua” is also identical with bottled water in general. As such, it is not a
surprise that the brand remains the most popular in our survey, with 53% of the
respondents, up from 50% in the previous year, even though it is still lower than 2010's
56%. We believe that over the past seven years, more brands have been introduced in the
market, such as Pure Life (by Nestlé), Le Minérale (by unlisted Mayora Group), and the
recently launched Mandalika Eco Water (a joint venture of PT Wijaya Karya), among
others. Aqua is known across the nation and consumed by all income segments; however,
it is the most preferred by the older generation, which we believe is due to the familiarity of
the name itself.
The second preferred brand, Club, is manufactured by a joint-venture between Indofood
CBP and Japan-based Asahi Group Holdings. The brand has consistently gained
popularity after it was acquired. In 2010, only 10% of our respondents favoured the brand,
and it improved to 13% in 2015 and to 15% in 2016. We think that the strong distribution
that it has (through sister company, Indomarco, under Indofood Sukses) has helped widen
the penetration of Club nationwide. Our survey indicated that Club is popular mostly
outside the Java region, and mostly among the younger generation, and for the lower- and
middle-income segments.
Interestingly, VIT (by unlisted PT Tirta Investama) is the No. 3 preferred brand for bottled
water. It is liked by 14% of the total respondents, up from 12% in the previous year. VIT is
preferred in urban areas and in Java, across all generations, among the higher-income
segment.
Figure 80: Club increase in popularity in the bottled water, although Aqua remains the most popular
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
Aqua 53% 50% 61% 50% 66% 54% 51% 54% 62% 53% 53% 52%
Club 15% 15% 14% 13% 21% 15% 15% 14% 12% 15% 15% 13%
Vit 14% 15% 11% 16% 6% 13% 14% 15% 14% 14% 14% 20%
2 Tang 4% 4% 4% 5% 2% 4% 4% 4% 3% 5% 3% 4%
Ron 88 3% 3% 3% 4% 0% 3% 4% 3% 2% 4% 3% 1%
Others 11% 12% 7% 12% 5% 10% 13% 10% 7% 9% 11% 10%
2015
Aqua 50% 51% 48% 46% 66% 50% 52% 46% 51% 47% 51% 62%
Club 13% 14% 12% 13% 14% 14% 12% 14% 14% 12% 14% 10%
Vit 12% 12% 12% 13% 10% 13% 11% 13% 13% 13% 12% 12%
2 Tang 5% 4% 5% 5% 2% 4% 5% 5% 5% 5% 4% 5%
Ron 88 4% 4% 3% 5% 0% 4% 4% 3% 3% 6% 3% 0%
Others 16% 14% 20% 18% 8% 15% 16% 18% 13% 17% 16% 12%
2010
Aqua 56% 56% 55% 52% 67% 56% 56% 57% 54% 58% 54% 58%
Club 10% 10% 11% 9% 14% 10% 10% 12% 13% 9% 10% 19%
Vit 10% 10% 10% 12% 5% 9% 11% 11% 11% 9% 11% 3%
2 Tang 7% 6% 9% 9% 3% 7% 8% 5% 7% 7% 7% 6%
Ron 88 4% 4% 3% 5% 0% 4% 3% 4% 5% 5% 3% 0%
Others 13% 13% 12% 14% 11% 14% 13% 11% 11% 11% 14% 13%
* Income is on monthly basis: Low <Rp1.5 mn; Mid Rp1.5-7.5 mn, High >Rp7.5 mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Dairy products
To our surprise, consumption of dairy products (includes sweet condensed milk, liquid
milk, margarine, and cheese) fell to 70% of respondents, from 76% a year ago, and 78%
in 2010. Consumers seem to prefer bottled water than dairy products. Interestingly, the
decline in dairy products is mostly in urban areas and in Java, while outside Java,
consumption of dairy products rose to 71% of total respondents, from 63% in the previous
year. The highest consumption of dairy products remains with the younger generation and
the middle-income segment, while we see the most decline for the high-income segment.
Frisian Flag, or better known locally as “Susu Bendera” (by unlisted PT Frisian Flag
Indonesia) and Indomilk (by PT Indolakto, a susbsidiary of Indofood CBP) continue to be
head-to-head as being the most favoured brands within the dairy product segment. Frisian
Flag is favoured by 24% of the total respondents, up from 23% in 2016. We believe that
respondents are mostly referring to its sweet condensed milk product, which is preferred
by the low-income segment, across all ages. It remains popular in rural areas and outside
Java.
Indomilk is the second most favoured brand within the dairy product, with 22% of the total
respondents, up slightly from 21% in 2015. In addition to sweet condensed milk, Indolakto
also manufactures liquid milk and ice cream. The product is more popular in Java rather
than outside Java, in rural areas, across all ages and mostly among the lower-income
segment.
The third most favoured brand is Susu Ultra (by PT Ultrajaya), which is still liked by 15% of
the respondents. It is favoured in urban areas, in Java, across all ages, particularly among
the younger generation, and across all income segments, particularly the middle income.
Nestlé is ranked the fourth favoured brand with 9% respondents, up slightly from 8% in the
previous year. It is liked in the urban area, outside Java, among the younger generation,
and within the middle- and high-income segments.
As the survey also includes margarine, Blue Band is the most popular brand in the
category. It is owned by Unilever, and favoured by 7% of the total respondents, the
middle-income segment, across all ages, and in Java.
Figure 83: Susu Bendera remains the most favoured product in the dairy products category
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
Frisian Flag 24% 22% 32% 21% 36% 24% 24% 28% 24% 33% 22% 19%
Indomilk 22% 21% 24% 23% 18% 22% 22% 20% 24% 25% 20% 20%
Milk Ultra 15% 16% 12% 17% 8% 16% 15% 15% 12% 13% 16% 14%
Nestlé 9% 10% 7% 9% 12% 10% 9% 8% 7% 8% 10% 13%
Blue Band 7% 7% 6% 7% 4% 6% 6% 9% 8% 4% 8% 6%
Others 23% 24% 19% 23% 22% 22% 23% 20% 26% 17% 24% 27%
2015
Frisian Flag 23% 21% 29% 20% 30% 22% 24% 24% 22% 22% 23% 27%
Indomilk 21% 19% 28% 25% 12% 22% 20% 23% 26% 23% 22% 15%
Milk Ultra 15% 16% 13% 17% 11% 17% 16% 13% 7% 15% 15% 14%
Nestlé 8% 8% 7% 7% 10% 9% 8% 7% 5% 7% 8% 9%
Blue Band 7% 8% 3% 7% 7% 7% 7% 8% 10% 6% 7% 8%
Others 25% 27% 20% 23% 30% 24% 26% 24% 30% 26% 25% 27%
2010**
Frisian Flag 34% 31% 44% 31% 42% 33% 34% 40% 38% 42% 30% 19%
Indomilk 19% 17% 24% 21% 13% 19% 18% 20% 21% 21% 17% 13%
Milk Ultra 12% 13% 9% 11% 12% 13% 12% 9% 8% 10% 12% 19%
Nestlé 10% 11% 7% 11% 9% 11% 10% 9% 9% 8% 12% 13%
Blue Band 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Others 25% 28% 17% 25% 24% 24% 26% 22% 25% 19% 29% 37%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
** Margarine was not surveyed in 2010
Source: Credit Suisse Indonesia Consumer Survey 2017
Cigarettes
According to our survey, cigarette consumption in Indonesia declined to 51% of the total
respondents surveyed, from 57% in the previous year, and 64% in 2010. This is in line
with the industry volume as reported by Philip Morris International that volume was down
1% to 316 bn sticks in FY16.
The decline in cigarette consumption, according to our survey, is mostly in Java (from 58%
of respondents in 2015, to 50% in 2016), while outside Java it is stable. Those in rural
areas saw the most decline (-7%) as compared to those in urban (-5%), which leads us to
believe that the decline in consumption is due to: (1) affordability, as cigarette prices
continue to rise and are getting more expensive, which is why the low-income segment
saw a 4% decline, (2) shift towards a healthier lifestyle—a 6% decline for the middle- and
higher-income segments, and a decline among the younger generation as well.
For the first time, cigarette volumes in Indonesia declined in 2016, even though between
2010 and 2016, volumes still saw less than 4% CAGR. We believe that this is due to a
combination of: (1) weaker purchasing power, (2) cigarette prices getting more expensive
due to continuous hike in excise duty as well as GoI's guidance on the minimum retail
price (MRP), and (3) changes in consumer lifestyle towards a healthier life.
280
280 6%
260 255 4%
251
247
238
240 2%
229
217
220 0%
200 -2%
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Source: Phillip Morris International Estimates, based on the market share data from Nielsen Retail Audit, internal sales data, other estimates,
and publicly reported data by industry players
Indonesia’s cigarette market is unique as it is mostly kretek (clove) cigarettes. And clove is
mostly grown in Indonesia, and Indonesia is the biggest user of clove in the world. Kretek
cigarettes are made with a blend of tobacco, clove, and other flavours (sauces). An
estimated 94% of cigarettes sold in Indonesia are kretek, while the remaining 6% are white
cigarettes (or SPM=Sigaret Putih Mesin) that are mostly dominated by the multinational
companies such as Philip Morris International and British American Tobacco.
There are two types of kretek cigarettes, based on how they are made. One is hand-rolled
(SKT=Sigaret Kretek Tangan), and the other is machine-made (SKM=Sigaret Kretek
Mesin). The notable difference between the two is that SKM has filter, and SKT does not;
therefore, SKT is stronger in flavour and has higher tar and nicotine content. There are two
types of SKM: (1) SKM FF (full-flavoured), and (2) SKM LTLN (low-tar, low-nicotine); SKM
LTLN has a milder taste—thus a lower tar and nicotine content than SKM FF.
SKT accounts for around 18% of total cigarettes sold in Indonesia, whereas SKM FF
around 33%, and SKM LTLN accounts for around 43% in 2016, according to Philip Morris
International estimates.
As SKT is more labour-intensive, GoI ruled that the tax is cheaper at Rp345/stick for tier 1
(large producers, producing more than 2 bn sticks annually), compared to SKM which is
taxed at Rp530/stick for tier 1 (producing more than 3 bn sticks annually) or SPM at
Rp555/stick. In addition, the GoI also charges an additional 10% regional tax on excise
duty and 9.1% VAT (calculated based on banderole prices). GoI also regulates the
minimum retail prices (MRP) whereas for tier 1 in the SKT category, the minimum is at
Rp1,215/stick, Rp1,120/stick for SPM and Rp1,030 for SKT.
Most of the cigarettes sold in Indonesia fell into the tier 1 category; thus, this is in line with
our survey that the same brands continue to dominate the sector.
120
100
billion sticks
80
60
40
27 24
20 15 16 13 12 11 10
7 7
1 1 2 2 2 2 4 3 1 1
-
Tier I Tier II Unranked Tier I Tier II Unranked Tier I Tier II Tier IIIA Tier IIIB Unranked
SKM SPM SKT
The excise tariff regulation is commonly revised once a year, even though it does not
mean that the GoI cannot revise it during the course of the year. Excise tax revenue
accounts for around 10% of the total tax revenue, whereas GoI is targeting Rp157 tn in
2017, or a 7% increase YoY. The majority of the excise tax revenue (98%) is derived from
selling cigarettes, while alcoholic drinks account for the remaining 2% of the total.
140 10.5%
10.4% 10.3%
25% 10.2%
10.1%
120 10.0% 9.7%
20% 9.6%
9.4% 9.2% 9.3%
9.1%
100 9.1% 9.1%
15% 9.0% 8.8%
80
10%
60 8.0% 7.8%
5%
40
7.0%
20 0%
0 -5% 6.0%
2002
2004
2001
2003
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017E
2015*
2017E
2015*
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
* Number is adjusted for one-off items * Number is adjusted for one-off items
Source: Ministry of Finance Source: Ministry of Finance
…among the middle Interestingly, in the previous year, SKM FF was favoured by the older generation (56-65
aged population years old); however, in 2016, this shifted to those in the age group of 30-55 years. It is still
mostly popular in Java with 45% of the respondents liking it, up from 38% in the previous
year, even though preference outside Java has also increased to 35%, from 28% in the
previous year.
Largest gainer since If we compared to 2010, when we first did the survey, the largest gainer is SKM LTLN—it
2010 is SKM LTLN was favoured by only 22% of the respondents then and increased to 30% in 2016,
followed by SKM FF, from 39% to 42%. The preference remains—SKM LTLN is preferred
by those living in urban areas, outside Java, as well as among the younger generation and
the high-income segment.
The loser is SKT SKT, on the other hand, it the least favoured kretek cigarette; it was initially favoured by
28% of the respondents in 2010, and that plummeted to 17% in 2016. The shift in
preference, we believe is due to the taste preference, as SKT has the highest tar and
nicotine among kretek cigarettes. As such, it is no surprise that SKT is still preferred by the
older generation, in rural areas and outside Java, mostly among the lower- and middle-
income segments.
Sampoerna A-Mild is Compared to the previous year’s survey, those in urban areas continue to prefer
preferred in urban Sampoerna A-Mild the most with 24% of the respondents liking it, up from 19%. This is
areas followed by Gudang Garam Surya (18%), Dji Sam Soe (12%), Djarum Super (11%), and
Gudang Garam FIM (9%). In 2010, however, those in urban areas preferred Dji Sam Soe
(20%), Sampoerna A-Mild (16%), Djarum Super (14%), Gudang Garam FIM (12%) and
Gudang Garam Surya (10%).
Gudang Garam Surya Meanwhile, those in rural areas prefer Gudang Garam Surya the most, with 27% of the
is preferred in rural respondents, up from 13% in the previous year. This is followed by Sampoerna A-Mild (13%
areas of respondents), Djarum Super (11%), Gudang Garam FIM (10%). The preference in rural
areas differs from the previous year, whereby Sampoerna A-Mild was preferred then,
followed by Djarum Super and Gudang Garam Surya with 13% respondents each, and
Gudang Garam Filter and Dji Sam Soe with 9% respondents each. Compared to 2010,
those in rural areas prefer either Gudang Garam Surya or Djarum Super, with 15%
respondents each, followed by Dji Sam Soe (11%), Gudang Garam FIM (10%), Sampoerna
A-Hijau (8%), while Sampoerna A-Mild is only favoured by 7% of the respondents.
Two brands dominate The preference among brands in Java is more balanced than that outside Java. The gap
in outside Java: between the two top brands and the rest is wide. Outside Java, Gudang Garam Surya is
Gudang Garam Surya the most favoured brand, with 32% of the respondents, up from 25% in the previous
and Sampoerna A-Mild survey, followed by Sampoerna A-Mild, with 24% of the respondents. The next favoured
brands are Dji Sam Soe and Clas Mild, each favoured by 8% of the respondents.
Meanwhile in Java, Sampoerna A-Mild is the most favoured brand, with 19% of the
respondents, followed by Gudang Garam Surya and Djarum Super, with 16% each.
Gudang Garam Filter is the fourth favoured brand with 12% of the respondents, and Dji
Sam Soe is next with 11%.
Compared to 2010, Gudang Garam Surya was the leading brand outside Java, with 24% of
the respondents, followed by Sampoerna A-Mild (18%), Dji Sam Soe (14%), Clas Mild (12%),
and Gudang Garam FIM (8%). While in Java, Djarum Super was the most favoured brand,
with 20% of the respondents, followed by Dji Sam Soe (18%), Gudang Garam FIM (13%),
Sampoerna A-Mild (12%), Gudang Garam Surya (7%), and Sampoerna A-Hijau (6%).
Sampoerna A-Mild The younger generation (between 18 and 29 years) continues to favour Sampoerna A-Mild
appeals to the younger (29% of the respondents). Next is Gudang Garam Surya with 18% of the respondents and
generation Gudang Garam FIM with 11% of the respondents. This is followed by Djarum Super with
8% of the respondents, while Dji Sam Soe, Sampoerna U-Mild, and Clas Mild are favoured
by 6% of the respondents each.
The middle generation The middle generation (between 30 and 55 years) prefers Gudang Garam Surya, followed
preference shifted to by Sampoerna A-Mild, Djarum Super, Dji Sam Soe, and Gudang Garam FIM. However,
Gudang Garam Surya compared to 2010, this generation's preference has shifted, whereas in 2010, Dji Sam Soe
was the most favoured, followed by Gudang Garam Filter, Gudang Garam Surya and
Djarum Super.
The older generation Meanwhile, the older generation (56 to 65 years) prefers Gudang Garam Surya and Dji Sam
favoured Gudang Soe, with 21% of the respondents each. This is followed by Djarum Coklat with 17% of the
Garam Surya and Dji respondents, and Sampoerna A-Hijau (9%), and Gudang Garam FIM (7%). Compared to
Sam Soe 2010, where the preference for Dji Sam Soe among the older generation was much larger, at
25% of the respondents, followed by Djarum Super (13%) and Djarum Coklat (10%).
Middle and high According to our survey, Sampoerna A-Mild (31% respondents) and Gudang Garam Surya
income segments (28%), and Dji Sam Soe (10%) appeal to the high-income segment, as these brands are
favoured Sampoerna A- pricier than the others. This is similar to the previous year’s survey and 2010's. The
Mild, while the low- middle-income segment also favours Sampoerna A-Mild (23%) and Gudang Garam Surya
income segment (21%), even though in 2010, Dji Sam Soe was the most favoured for this segment. The
favoured Gudang low-income segment favoured Gudang Garam Surya (22% respondents), followed by
Garam Surya Sampoerna A-Mild and Djarum Super, with 14% of the respondents each, while in 2010,
Djarum Super was the most favoured for this segment.
Figure 92: Gudang Garam Surya (SKM FF) is favoured, followed by Sampoerna A-Mild (SKM LTLN)
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
Gudang Garam Surya 21% 18% 27% 16% 32% 18% 23% 25% 21% 22% 21% 28%
Sampoerna A Mild 20% 24% 13% 19% 24% 29% 19% 11% 3% 14% 23% 31%
Djarum Super 11% 11% 11% 16% 1% 8% 16% 11% 7% 14% 10% 7%
Dji Sam Soe 10% 12% 6% 11% 8% 6% 8% 19% 21% 8% 10% 10%
Gudang Garam Filter 9% 9% 10% 12% 2% 11% 8% 10% 7% 9% 9% 7%
Sampoerna Hijau 4% 3% 7% 5% 2% 2% 5% 7% 9% 5% 4% 0%
U Mild 4% 4% 3% 5% 1% 6% 4% 3% 0% 1% 5% 3%
Clas Mild 3% 4% 1% 1% 8% 6% 2% 1% 3% 4% 3% 3%
Djarum Coklat 3% 2% 6% 5% 0% 1% 2% 4% 17% 5% 3% 0%
Others 13% 12% 16% 9% 22% 14% 14% 10% 12% 17% 12% 10%
2015
Gudang Garam Surya 15% 16% 13% 11% 25% 10% 17% 17% 25% 13% 16% 12%
Sampoerna A Mild 18% 19% 16% 15% 24% 26% 16% 8% 3% 15% 20% 14%
Djarum Super 10% 9% 13% 14% 1% 12% 11% 8% 3% 13% 9% 6%
Dji Sam Soe 10% 11% 9% 13% 5% 6% 10% 18% 20% 10% 10% 12%
Gudang Garam Filter 9% 9% 9% 12% 1% 11% 7% 9% 14% 9% 9% 10%
Sampoerna Hijau 4% 3% 5% 5% 1% 2% 4% 8% 2% 4% 3% 10%
U Mild 4% 4% 2% 5% 1% 3% 5% 4% 0% 1% 5% 2%
Clas Mild 6% 6% 4% 2% 14% 7% 5% 4% 0% 6% 5% 6%
Djarum Coklat 4% 3% 6% 5% 0% 2% 4% 7% 10% 6% 3% 4%
Others 20% 19% 24% 18% 27% 21% 21% 18% 22% 23% 19% 24%
2010
Gudang Garam Surya 12% 10% 15% 7% 24% 9% 13% 15% 8% 14% 10% 25%
Sampoerna A Mild 14% 16% 7% 12% 18% 22% 10% 2% 6% 11% 16% 25%
Djarum Super 15% 14% 15% 20% 0% 17% 14% 10% 13% 16% 13% 0%
Dji Sam Soe 17% 20% 11% 18% 14% 12% 20% 22% 25% 14% 21% 17%
Gudang Garam Filter 12% 12% 10% 13% 8% 9% 13% 16% 8% 10% 14% 0%
Sampoerna Hijau 5% 3% 8% 6% 1% 4% 6% 3% 4% 5% 4% 0%
U Mild 1% 1% 0% 1% 2% 1% 0% 1% 0% 1% 1% 0%
Clas Mild 4% 5% 3% 1% 12% 6% 3% 3% 4% 4% 4% 8%
Djarum Coklat 5% 4% 9% 7% 0% 4% 5% 8% 10% 7% 4% 0%
Others 16% 14% 21% 14% 22% 15% 15% 21% 21% 19% 13% 25%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 93: The top three largest cigarette producers combined favoured by 85% of the total respondents
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
HM Sampoerna 39% 43% 29% 40% 35% 43% 35% 40% 33% 29% 42% 45%
Gudang Garam 30% 27% 37% 29% 34% 29% 31% 34% 28% 31% 30% 34%
Djarum 16% 14% 19% 22% 2% 10% 19% 16% 26% 21% 14% 7%
Bentoel 1% 1% 1% 1% 0% 1% 1% 1% 0% 1% 0% 3%
Others 15% 15% 14% 8% 29% 17% 14% 9% 14% 18% 14% 10%
2015
HM Sampoerna 36% 37% 33% 37% 31% 38% 35% 37% 25% 30% 38% 38%
Gudang Garam 24% 25% 21% 23% 27% 21% 24% 26% 39% 22% 25% 22%
Djarum 17% 15% 21% 23% 2% 17% 18% 15% 17% 21% 16% 12%
Bentoel 2% 3% 1% 2% 1% 3% 2% 2% 0% 3% 2% 0%
Others 21% 20% 24% 14% 38% 22% 21% 20% 19% 24% 19% 28%
2010
HM Sampoerna 40% 45% 29% 42% 37% 43% 41% 33% 35% 34% 47% 58%
Gudang Garam 23% 23% 25% 20% 32% 19% 26% 31% 17% 24% 23% 25%
Djarum 22% 20% 26% 29% 2% 23% 21% 19% 27% 24% 19% 0%
Bentoel 3% 3% 2% 2% 5% 4% 2% 2% 0% 4% 2% 0%
Others 11% 9% 18% 6% 24% 10% 10% 15% 21% 14% 8% 17%
* Income is on monthly basis: Low <Rp1.5 mn; Mid Rp1.5-7.5 mn, High >Rp7.5 mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Shift in spending
For Indonesians, spending on personal care is relatively stable at around 5% of monthly
spending, according to our survey. However, we see a shift in spending from cosmetics
and skin care, to feminine hygiene and tissue. Spending on cosmetics and skin care is
declining, from 62% of respondents in 2010, to 55% in 2015 and 52% in 2016. The decline
is seen mostly among the younger and oldest generations, in the low-income segment,
while that in the middle generation and the high-income segment is maintained.
Nevertheless, the younger generation is the biggest spender in this category.
On the other hand, spending for feminine hygiene and tissue is rising. For feminine
hygiene, it was from 81% in 2010, to 82% in 2015 and 84% in 2016, and for tissue, it was
from 50% in 2010 to 57% in 2015, and 56% in 2016. Tissue is also mostly consumed by
the younger generation, and the high-income segment.
For cosmetics and skin care, our survey indicates that the decline is seen in Java, while
outside Java, it is improving. For feminine hygiene, Java is stable, while improvement is
seen outside Java and in urban areas. And for tissue, Java is seen declining, and
improving outside Java.
Figure 94: Shift in spending on cosmetics and skin care towards feminine hygiene and tissue
2016 2015 2010
% of respondents Total Urban Rural Java Ex Java Total Urban Rural Java Ex Java Total Urban Rural Java Ex Java
Cosmetics and skin care
In the past 3 months 52% 54% 47% 50% 55% 55% 57% 50% 58% 47% 62% 65% 57% 63% 60%
More in the next 12 months 35% 36% 34% 36% 35% 34% 35% 31% 38% 23% 37% 40% 32% 28% 34%
Feminine hygiene
In the past 3 months 84% 86% 80% 84% 82% 82% 82% 81% 84% 77% 81% 85% 73% 78% 74%
More in the next 12 months 56% 57% 55% 59% 51% 48% 48% 49% 53% 37% 48% 53% 37% 35% 42%
Tissue
In the past 3 months 56% 63% 43% 59% 49% 57% 64% 45% 62% 46% 50% 57% 36% 57% 47%
More in the next 12 months 39% 42% 34% 42% 34% 35% 40% 27% 42% 20% 27% 33% 16% 27% 29%
Source: Credit Suisse Indonesia Consumer Survey 2017
Branded goods
Key stocks
Matahari Department Store
■ The company is a prime beneficiary of Indonesia's rising middle income segment. Its
higher exposure to the region outside Java (40% of gross sales) is a catalyst for growth
as the area tends to do well with the rise in commodity prices
■ Nevertheless, contrary to our survey findings, Matahari's private label booked 10%
higher gross sales YoY in 4Q16, boosted by better performance of its No. 1 brand,
Nevada. However, intensifying competition saw margins decline slightly during the
period.
Mitra Adiperkasa
■ The company has continuously shown improvement following the involvement of the
private equity, CVC Capital Partners, in the active division and General Atlantic in the
F&B division. Improvement in inventory days and margins are both ahead of schedule.
■ The company is also closing down department stores and cutting brands that are not
performing to allocate more space for better performing specialty stores. We also
expect the company to turn free cash flow positive by the end of the year.
Ramayana Lestari Sentosa
■ The company is likely to face headwinds this year on the back of higher inflation and
subsidy cuts by the government. Earnings growth is expected to be relatively soft with
its inability to increase product pricing
Jewellery also saw a decline, with 10% of the respondents having made purchases in the
last twelve months. We believe that the investment factor associated with jewellery
purchases might be one of the key reasons. There is a significant decline in rural areas
and in Java.
Watches also saw a significant decline to 9% of the respondents, from 19% in 2015 and
12% in 2010. Rural areas saw the most decline.
Figure 96: Perfume and fashion items are most favoured among the branded goods
2016 2015 2010
% of respondents Total Urban Rural Java Ex Java Total Urban Rural Java Ex Java Total Urban Rural Java Ex Java
Fashion
Purchased in the last 3 months 38% 42% 31% 36% 43% 43% 49% 32% 45% 38% 63% 63% 62% 66% 55%
Planning to purchase in next 12 months 48% 48% 48% 47% 52% 56% 61% 46% 60% 45% 77% 76% 79% 80% 72%
Leather
Purchased in the last 3 months 13% 16% 7% 12% 15% 17% 20% 12% 19% 12% n.i n.i n.i n.i n.i
Planning to purchase in next 12 months 17% 18% 15% 14% 25% 22% 24% 19% 26% 13% n.i n.i n.i n.i n.i
Sport shoes
Purchased in the last 3 months 15% 18% 9% 14% 17% 23% 27% 15% 25% 18% 31% 34% 25% 36% 21%
Planning to purchase in next 12 months 19% 22% 15% 19% 22% 29% 31% 23% 32% 22% 31% 35% 24% 36% 20%
Jewellery
Purchased in the last 12 months 10% 11% 8% 9% 11% 15% 18% 11% 17% 12% 16% 17% 14% 18% 11%
Planning to purchase in next 12 months 16% 16% 17% 16% 19% 19% 21% 15% 19% 17% 18% 21% 12% 20% 13%
Perfumes
Purchased in the last 12 months 39% 44% 29% 40% 37% 47% 51% 39% 50% 40% 36% 41% 27% 41% 26%
Planning to purchase in next 12 months 42% 47% 32% 42% 41% 50% 54% 43% 54% 41% 37% 42% 28% 42% 27%
Watches
Purchased in the last 12 months 9% 11% 6% 6% 16% 19% 22% 13% 18% 21% 12% 13% 9% 10% 15%
Planning to purchase in next 12 months 11% 12% 10% 8% 18% 21% 23% 15% 20% 21% 11% 13% 8% 11% 12%
Source: Credit Suisse Indonesia Consumer Survey 2017
40%
50% 47%
44%
39% 48%
35% 37% 37% 37%
37%
36% 40% 34%
42%
30% 31% 31%
30%
28%
25% 27%
17%
24% 20% 15%
20% 19%
21% 17% 16%
10%
15% 11%
2010 2011 2012 2014 2015 2016
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Credit Suisse Indonesia Consumer Survey 2017
70%
60% 56%
50%
48%
50%
42%
40% 37%
31%
29%
30%
22%
19% 21%
17% 18%19%16%
20%
11% 11%
10%
0%
Fashion Perfumes Sport shoes Leather Jewellery Watches
50% 46%
38%
40% 38%
36% 37%
35% 35% 35%
34%
31%
29% 29% 29% 29% 30%
30% 26% 27% 26% 27% 26%
28%
24% 24% 24%
23% 23% 22%
20%
20% 17%
10%
0%
Bought Will buy Bought Will buy Bought Will buy Bought Will buy Bought Will buy
Java Ex Java Low Mid High
Cities Income
Source: Credit Suisse Indonesia Consumer Survey 2017
(take the example of Uniqlo, HnM) at reasonably affordable prices. Sport shoes also tell
the same story. There were only 4% of the respondents who preferred local branded sport
shoes in 2016, down from 8% in 2010, with many new foreign brands entering the market
(such as sport shoes brand: New Balance).
80%
70%
60%
50%
40%
30%
20%
10%
0%
Fashion apparels Leather goods Sportshoes Jewelry Watches
Fashion
Our survey result in 2016 showed that Levi's (an upper-end jeans brand that is distributed
under Matahari's consignment merchandise and through its own specialty stores), was the
preferred brand for 2016. This came as a surprise as Levi's never came up in our previous
surveys. On the other hand, the popularity of Matahari's private label, Nevada, declined
from 27% last year to 7% this year. This came as a surprise to us, as the portion of
"others" also increased significantly from 39% last year to 55% this year.
Zara, one of MAPI's most famous brands launched first in 2005, is the third most
appealing fashion brand for respondents' next purchase. Over the past five years, its
brand loyalty has increased from 1% to 5% respondents wanting to purchase Zara
products over the next 12 months period. We believe this is also in line with Indonesia's
rising middle-upper consumer class over the years.
Figure 104: Which brand of fashion goods will you most likely purchase in the next 12 months?
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
Levi's 11% 10% 14% 9% 15% 14% 10% 5% 6% 13% 9% 15%
Nevada 7% 8% 4% 6% 8% 7% 7% 5% 2% 4% 7% 18%
Zara 5% 7% 2% 6% 5% 5% 6% 3% 9% 6% 5% 8%
Gucci 5% 6% 4% 5% 6% 5% 6% 4% 9% 5% 6% 3%
Calvin Klein 5% 5% 3% 4% 6% 5% 4% 5% 9% 4% 5% 8%
Unbranded 12% 10% 16% 15% 5% 10% 13% 12% 17% 14% 11% 3%
Others 55% 55% 57% 55% 56% 54% 55% 65% 49% 54% 57% 44%
2015
Levi's 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Nevada 27% 26% 28% 28% 22% 25% 28% 27% 29% 27% 27% 26%
Zara 5% 6% 5% 6% 4% 6% 5% 6% 2% 5% 6% 6%
Gucci 4% 5% 4% 4% 6% 5% 5% 2% 4% 4% 4% 8%
Calvin Klein 4% 5% 2% 4% 5% 4% 5% 3% 1% 5% 4% 0%
Unbranded 20% 17% 31% 21% 17% 17% 21% 26% 29% 21% 20% 18%
Others 39% 42% 30% 37% 45% 43% 36% 37% 34% 39% 39% 43%
2010
Levi's 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Nevada 10% 12% 7% 8% 15% 13% 9% 7% 3% 7% 13% 9%
Zara 1% 1% 0% 1% 1% 1% 1% 1% 0% 0% 1% 3%
Gucci 4% 4% 2% 4% 3% 4% 3% 3% 8% 3% 4% 9%
Calvin Klein 2% 3% 1% 2% 3% 3% 2% 2% 3% 2% 3% 0%
Unbranded 47% 40% 63% 53% 35% 40% 51% 52% 65% 56% 39% 23%
Others 35% 40% 27% 32% 43% 38% 35% 35% 22% 30% 40% 57%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 105: In your opinion, are any of the following fashion goods brands worth paying more for?
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
Levi's 9% 8% 12% 8% 13% 10% 7% 10% 12% 11% 9% 9%
Nevada 4% 5% 3% 4% 5% 4% 5% 5% 3% 4% 4% 9%
Zara 5% 6% 2% 5% 3% 6% 4% 3% 7% 5% 5% 3%
Gucci 8% 9% 7% 8% 8% 7% 9% 12% 3% 8% 8% 9%
Calvin Klein 7% 8% 6% 7% 10% 8% 7% 6% 9% 5% 8% 13%
Unbranded 3% 2% 5% 4% 1% 3% 3% 5% 2% 6% 2% 3%
Others 63% 62% 64% 64% 60% 62% 65% 59% 64% 61% 64% 56%
2015
Levi's 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Nevada 21% 21% 22% 22% 17% 20% 21% 24% 23% 19% 22% 17%
Zara 4% 4% 5% 5% 3% 6% 3% 3% 3% 5% 5% 2%
Gucci 6% 6% 7% 7% 5% 6% 7% 6% 4% 6% 6% 9%
Calvin Klein 6% 6% 5% 6% 6% 7% 5% 4% 4% 6% 6% 4%
Unbranded 5% 3% 12% 5% 6% 4% 5% 9% 7% 6% 4% 5%
Others 57% 60% 48% 56% 63% 56% 59% 54% 57% 58% 56% 62%
2010
Levi's 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Nevada 9% 9% 8% 8% 12% 10% 9% 8% 4% 8% 10% 7%
Zara 1% 1% 0% 1% 1% 1% 1% 1% 0% 0% 1% 2%
Gucci 6% 6% 6% 5% 7% 6% 6% 6% 2% 5% 6% 12%
Calvin Klein 5% 6% 3% 4% 6% 6% 4% 2% 4% 4% 6% 5%
Unbranded 9% 7% 14% 13% 3% 8% 10% 10% 11% 15% 5% 0%
Others 70% 71% 68% 69% 72% 69% 70% 73% 79% 67% 73% 73%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 106: Which brand of sport shoes will you most likely purchase in the next 12 months?
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
Adidas 30% 27% 38% 31% 27% 31% 27% 32% 60% 35% 28% 31%
Nike 18% 20% 14% 20% 15% 22% 16% 13% 0% 15% 19% 19%
Converse 8% 9% 4% 9% 6% 10% 6% 8% 0% 15% 6% 8%
Bata 7% 8% 6% 9% 5% 8% 7% 6% 20% 7% 7% 12%
Reebok 4% 4% 3% 3% 5% 4% 4% 2% 0% 4% 3% 8%
Unbranded 2% 1% 4% 2% 1% 0% 4% 0% 0% 3% 2% 0%
Others 31% 31% 31% 26% 42% 25% 36% 40% 20% 21% 35% 23%
2015
Adidas 24% 24% 25% 24% 24% 26% 24% 19% 22% 24% 24% 30%
Nike 17% 18% 14% 18% 13% 19% 16% 15% 11% 17% 18% 7%
Converse 3% 4% 0% 3% 2% 4% 2% 0% 0% 1% 3% 4%
Bata 11% 11% 13% 11% 12% 8% 12% 16% 26% 13% 11% 4%
Reebok 6% 6% 7% 7% 5% 7% 6% 6% 7% 4% 7% 11%
Unbranded 9% 6% 17% 8% 11% 7% 11% 10% 4% 10% 9% 7%
Others 29% 31% 24% 28% 34% 29% 29% 34% 30% 31% 28% 37%
2010
Adidas 17% 18% 14% 15% 21% 16% 17% 18% 14% 19% 14% 50%
Nike 9% 10% 6% 10% 7% 12% 6% 9% 7% 6% 11% 8%
Converse 3% 3% 2% 2% 4% 6% 0% 0% 0% 4% 2% 8%
Bata 10% 12% 6% 9% 16% 7% 12% 15% 21% 12% 10% 0%
Reebok 4% 4% 2% 3% 4% 5% 2% 5% 0% 2% 5% 0%
Unbranded 30% 25% 43% 32% 20% 27% 35% 21% 36% 31% 28% 8%
Others 28% 28% 26% 28% 27% 27% 27% 32% 21% 27% 30% 25%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 107: In your opinion, are any of the following sport shoes brands worth paying more for?
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
Adidas 30% 28% 37% 29% 33% 30% 29% 37% 38% 37% 28% 34%
Nike 20% 21% 17% 21% 18% 22% 20% 16% 13% 20% 19% 28%
Reebok 7% 7% 7% 8% 6% 6% 10% 5% 0% 4% 9% 3%
Converse 7% 8% 3% 8% 5% 8% 5% 10% 0% 6% 7% 7%
Bata 4% 3% 4% 4% 4% 4% 3% 2% 25% 5% 3% 7%
Unbranded 1% 1% 1% 1% 0% 0% 2% 0% 0% 1% 1% 0%
Others 31% 31% 30% 30% 34% 30% 32% 32% 25% 26% 34% 21%
2015
Adidas 20% 20% 22% 20% 20% 19% 23% 18% 18% 15% 23% 24%
Nike 17% 18% 14% 18% 15% 17% 18% 14% 21% 12% 20% 20%
Reebok 9% 9% 8% 9% 7% 7% 9% 11% 15% 8% 9% 12%
Converse 4% 5% 1% 4% 1% 6% 3% 1% 0% 3% 4% 6%
Bata 7% 6% 10% 7% 7% 6% 6% 8% 15% 8% 6% 6%
Unbranded 3% 1% 8% 2% 6% 1% 4% 6% 0% 3% 3% 2%
Others 41% 41% 38% 40% 45% 44% 38% 41% 30% 52% 36% 31%
2010
Adidas 17% 19% 13% 17% 17% 18% 18% 16% 0% 15% 19% 26%
Nike 8% 8% 8% 7% 10% 10% 7% 5% 0% 5% 10% 9%
Reebok 7% 7% 5% 6% 10% 8% 6% 6% 0% 4% 9% 4%
Converse 4% 4% 4% 3% 6% 6% 2% 5% 0% 4% 4% 9%
Bata 5% 5% 6% 4% 6% 4% 5% 8% 8% 5% 5% 0%
Unbranded 7% 5% 12% 9% 1% 6% 6% 14% 17% 11% 4% 4%
Others 52% 52% 52% 54% 49% 48% 57% 46% 75% 57% 49% 48%
*Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 108: Indonesia's internet access has been Figure 109: However, it is still the lowest among the
rising emerging markets
60% 20%
54%
51%
Indonesia
50%
15%
Internet penetration growth
40% India
Internet penetration
40%
South Africa Brazil
10%
29% Mexico
30%
Turkey
5% Russia
20%
15%
14% China
9%
10% 0%
45% 55% 65% 75% 85% 95%
0%
-5%
2010 2011 2012 2013 2014 2015 2016 Internet penetration
Source: Credit Suisse Indonesia Consumer Survey 2017 Size of the bubble represents each country's size of population relative to one another
Size : Represents countries with population over 250 million as of 2016
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 110: Internet accessibility in 2016 Figure 111: Internet accessibility in 2013
Tablet Computer Tablet
3% 6% 4%
Computer
27%
Mobilephone
Mobilephone or
or Smartphone
Smartphone 69%
91%
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Credit Suisse Indonesia Consumer Survey 2017
Asked about what internet services they used in the last six months, the majority
responded social network (39%, the highest), followed by instant messaging (25%). A
newly introduced and prominent service introduced in our survey this year is music and
videos, which accounts for 15% of the internet usage, according to our survey. Instant
messaging slightly improved in the past year, as it is being accessed more through the
mobile phone internet. It is worth mentioning that the popularity of internet phones (calling
phones using social media, or communication platforms such as WhatsApp and Line) has
also driven the use of instant messaging.
Online shopping among our respondents has remained relatively low at 4%, more than
50% decline from 2015's 11%. This also translates into one of the lowest shopping usage
among the emerging markets.
Figure 112: What services have you used in the last six months?
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
Social network 39% 38% 45% 39% 41% 38% 42% 36% 44% 38% 40% 27%
Instant messaging 25% 25% 25% 28% 19% 24% 27% 27% 34% 24% 26% 19%
Music & videos 15% 15% 15% 14% 16% 16% 13% 14% 9% 16% 14% 22%
Gaming 13% 13% 11% 12% 14% 14% 11% 11% 3% 16% 12% 15%
Shopping 4% 5% 2% 4% 6% 4% 3% 5% 3% 4% 4% 8%
Banking 2% 2% 1% 2% 2% 1% 3% 4% 6% 1% 2% 3%
Travel 2% 2% 1% 1% 3% 1% 2% 2% 0% 1% 1% 6%
Other 0% 0% 0% 0% 0% 0% 0% 2% 0% 0% 0% 0%
2015
Social network 39% 37% 45% 39% 39% 40% 38% 40% 28% 35% 44% 39%
Instant messaging 24% 24% 24% 25% 22% 24% 24% 27% 22% 20% 30% 24%
Music & videos 0% 0% 0% 0% 0% 0% 0% 0% 0% 18% 12% 0%
Gaming 17% 17% 15% 16% 18% 18% 15% 12% 11% 14% 8% 17%
Shopping 11% 12% 8% 11% 12% 11% 12% 7% 17% 6% 4% 11%
Banking 4% 4% 4% 5% 3% 3% 5% 9% 17% 4% 1% 4%
Travel 4% 4% 4% 3% 5% 3% 5% 3% 6% 3% 2% 4%
Other 1% 1% 1% 1% 1% 0% 1% 1% 0% 1% 0% 1%
2010
Social network 47% 46% 48% 48% 43% 49% 40% 44% 100% 44% 49% 59%
Instant messaging 25% 25% 29% 24% 27% 23% 32% 22% 0% 18% 21% 19%
Music & videos 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Gaming 19% 19% 21% 17% 24% 21% 17% 0% 0% 17% 17% 14%
Shopping 4% 4% 2% 4% 3% 4% 3% 0% 0% 8% 5% 2%
Banking 3% 3% 0% 3% 2% 2% 5% 11% 0% 5% 4% 3%
Travel 3% 3% 0% 3% 2% 2% 3% 22% 0% 6% 2% 2%
Other 0% 0% 0% 0% 0% 0% 0% 0% 0% 1% 1% 2%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
According to data provided by Investment Relation Unit of the Republic of Indonesia (IRU),
Indonesia has only 27% of its population as active online shoppers, the lowest in the
ASEAN region according to IRU, with the market leader being Singapore. On the other
hand, online retail spending accounted for only 2% of the total retail spending in 2016.
Indonesia, however, has remained a market leader when it comes to social media and
instant messaging usage among the emerging markets. In retrospect, it is one of the
lowest when it comes to online services such as banking, travelling, and shopping.
Figure 113: Total active online shoppers over total Figure 114: Online retail spending over total retail
population spending
70% 25%
60% 58%
20%
20%
50%
50%
44%
15%
40% 38%
12%
29%
30% 27%
10% 9%
8%
20%
5%
10% 2% 3%
0% 0%
Indonesia Philippines Vietnam Thailand Malaysia Singapore Indonesia Philippines Vietnam Thailand Malaysia Singapore
Source: Investor Relations Unit - Republic of Indonesia Source: Investor Relations Unit - Republic of Indonesia
Figure 115: Indonesia leads among the emerging markets in terms of social media usage but lags in
banking, travel, and shopping
45
39
40
35 33
30
27
26 25
25
25 22
24
21 21
21
19 19 19
20 17 18 18 18
17
15 15
15 13 12
14 14
11 11 11 11 11
10 10 10
9 8 9
10 8
7 7
6 6 6 5
4
5 3 3
4
2 2 2
1 1 1 0
- 0
-
Social network Music & videos Instant messaging Gaming Banking Shopping Travel Other
In general, 68% of our respondents believe that their internet purchase will remain the
same. While the proportion of respondents who think that they will be spending more on
the internet increased to 20% from 12% in 2010, it is still a decline from 2015's 23%.
Nevertheless, we believe that the increase in expected internet spending is on the back of
the emergence of more e-commerce players that have been doing aggressive advertising
and promotions in recent years. However, we believe that overall coverage of internet will
improve as we also see an upward trend for internet purchase from regions outside Java
(32% from 28% in 2016) and the younger population (25% from 14% in 2010).
Figure 116: How do you think your internet purchase is going to be in the next six months?
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
2016
More 20% 21% 17% 16% 32% 25% 15% 16% 5% 18% 20% 28%
Same 68% 66% 74% 70% 62% 63% 71% 75% 89% 73% 67% 63%
Less 12% 13% 9% 14% 6% 12% 13% 9% 5% 9% 13% 9%
2015
More 23% 24% 21% 22% 28% 22% 25% 24% 33% 25% 23% 26%
Same 68% 67% 71% 69% 65% 69% 67% 71% 33% 66% 68% 72%
Less 9% 9% 8% 9% 7% 9% 8% 6% 33% 9% 9% 2%
2010
More 12% 13% 4% 8% 19% 14% 6% 0% 0% 11% 5% 17%
Same 79% 80% 73% 83% 69% 79% 78% 83% 100% 81% 86% 83%
Less 10% 8% 23% 8% 13% 7% 16% 17% 0% 9% 9% 0%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Lazada, OLX, and Tokopedia remain the most widely used websites, collectively
representing 57% of the total website usage. Lazada stands at the top for website use,
overtaking OLX which was tied last year at 23%. Lippo Group's MatahariMall remains
stagnant at 1% of the share, which is the same as last year.
Lazada has a strong presence in the rural areas with 44% of the respondents saying that
they have used the website in the last 12 months. This is a significant gap from the close
second being OLX at 11% usage in the rural area.
In terms of income, people of low and high income are about the same when it comes to
Lazada and OLX. However, people in the middle income bracket prefer Lazada more at
31% compared to OLX at 15%.
Figure 117: Have you used any of the following e-commerce websites in the last 12 months?
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
Lazada 28% 27% 44% 29% 27% 30% 25% 29% 33% 25% 31% 21%
OLX 17% 17% 11% 15% 20% 18% 18% 14% 0% 22% 15% 21%
Tokopedia 12% 13% 0% 13% 11% 12% 12% 14% 0% 6% 14% 13%
Bukalapak 11% 11% 11% 12% 11% 9% 14% 14% 33% 13% 11% 13%
Traveloka 8% 9% 0% 6% 13% 8% 10% 7% 0% 3% 6% 21%
Elevenia 8% 7% 11% 10% 4% 7% 10% 7% 0% 13% 6% 8%
Zalora 7% 7% 11% 8% 5% 8% 6% 0% 33% 6% 9% 0%
Others 9% 9% 11% 9% 9% 10% 6% 14% 0% 13% 9% 4%
BliBli 3% 3% 0% 4% 2% 1% 6% 7% 0% 6% 3% 0%
BerryBenka 1% 1% 0% 2% 0% 2% 0% 0% 0% 0% 1% 4%
MatahariMall 1% 1% 0% 0% 2% 1% 0% 0% 0% 0% 1% 0%
Tiket.com 1% 1% 0% 1% 0% 1% 0% 0% 0% 0% 1% 0%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 118: What are the reasons you chose the mentioned websites?
Total Area Region Age Income
% of respondents Urban Rural Java Ex Java 18 - 29 30 - 45 46 - 55 56 - 65 Low Mid High
Trustworthiness 32% 30% 50% 35% 27% 32% 33% 33% 0% 31% 29% 40%
Low cost 28% 29% 17% 26% 31% 27% 24% 33% 100% 31% 29% 20%
Comprehensive products listings 19% 20% 17% 22% 15% 18% 24% 17% 0% 31% 19% 10%
Well-known brand 11% 12% 0% 7% 19% 11% 14% 0% 0% 0% 13% 20%
Friends referral 7% 6% 17% 9% 4% 7% 5% 17% 0% 0% 8% 10%
Others 3% 3% 0% 2% 4% 5% 0% 0% 0% 8% 2% 0%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
30%
49% 51%
20%
32% 32% 32%
27%
10% 23%
0%
Brazil China India Indonesia Russia Turkey Mexico
Mobile phones
Key stocks
PT Telekomunikasi Indonesia (Telkom)
■ Rising smartphone and fixed broadband data use drove consolidated EBITDA and net
profit growth of 15.7% YoY and 24.9% YoY across FY16 respectively. While Telkom is
a 'consensus buy', it is slightly expensive versus regional peers. The company has
outperformed the regional telecommunication sector over the last 12 months.
■ It remains the only liquid (large cap) way to invest in the successful monetisation of
Indonesia's data boom.
XL Axiata
■ Over the last 18 months, the company has made significant progress on strengthening
its balance sheet (through both a rights issue and a tower sale) and reducing its heavy
USD-denominated debt exposure. Furthermore, a return to top-line growth means that
XL is now finally emerging from investment phase.
A common theme that we see from our survey, along with the increased internet
penetration, is the increase in internet access through smartphones. The relationship tells
us that people are starting to prefer convenience and mobility when it comes to
telecommunications and thus moving away from stationary devices, such as personal
computers, to more practical devices such as tablets and smartphones. Our survey
suggests that people have started preferring more mobile electronics such as mobile
phones, tablets, and notebook personal computers for quite some time now.
60%
55%
50%
40%
40%
30%
24%
22%
20% 17%
13%
10%
0%
2010 2011 2012 2013 2014 2015 2016
Interestingly, another strong trend that is picking up is the strong demand for smartphones.
Smartphone purchases rose from 6% in 2010 to 41% in 2016. Despite the high ownership
of smartphones, 46% of the respondents we surveyed said that they would likely purchase
smartphones in the next 12 months.
80%
80%
61%
70%
50%
60%
48%
46%
46%
46%
44%
44%
44%
41%
41%
50%
36%
35%
31%
30%
40%
28%
27%
26%
30%
17%
12%
20%
10%
0%
Brazil China India Indonesia Russia Turkey Mexico
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 125: Which of the following products have Figure 126: Which of the following products are you
you purchased in the last 12 months? (2016) likely to purchase in the next 12 months? (2016)
Desktop computer Desktop computer DVD Player
Notebook PC DVD Player 4%
2% Notebook PC 3% Gaming facility
Tablet 6% 9%
Gaming facility 12% 1%
5% Mobile Phone
1% Tablet 5%
6%
Internet Service
Mobile Phone 1%
TV
18% 15%
TV
18%
Digital Camera
2% Internet Service
1%
Smartphone
Digital Camera
46%
4%
Smartphone
41%
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 127: Which of the following products have Figure 128: Which of the following products are you
you purchased in the last 12 months? (2010) likely to purchase in the next 12 months? 2010
Notebook PC Desktop computer Notebook PC Desktop computer
4% 3% 11% 7%
DVD Player
DVD Player 10%
TV 21%
22% Gaming facility
2%
Gaming facility TV
Digital Camera 2%
1% 29%
Smartphone
6% Mobile Phone
27%
Internet Service
1%
Digital Camera
Mobile Phone 3% Smartphone Internet Service
40% 10% 1%
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Credit Suisse Indonesia Consumer Survey 2017
Healthcare
Key stocks
Siloam International Hospital
■ We continue to like SILO as room for downside surprise from current levels is low after
past disappointments, and expansion plans could fuel additional growth.
■ There could be upside post the private equity, CVC Capital Partners involvement and
execution progress in light of higher-than-expected FY17 guidance. The initial look into
CVC Capital's experience underscores encouraging turnaround outcomes.
Mitra Hospital
■ We continue to view the company as an attractive long-term holding due to mid-teens
growth profile, margin expansion opportunity, and balance sheet optionality (Rp2.4 tn
in cash).
■ After the recent weakness the stock looks interesting at 33x 2017E EBITDA, below the
historical average. Its premium valuation is supported by best-in-class margins and
ROIC profile.
Prodia Widyahusada
■ Market leader with the largest labs network, Prodia Widyahusada is led by an
experienced management team with comprehensive test offerings through its “hub and
spoke” model. Its improving top line is driven by volume growth and pricing power with
double-digit EBITDA growth on the back of margin expansion and operating leverage.
■ Frost and Sullivan estimates Indonesia’s clinical laboratory testing market will record a
CAGR of 12.9% to reach US$1.8 bn by 2017, while the segment in which Prodia
operates should see a 16.3% CAGR.
Kalbe Farma
■ Challenges continue for the company with the availability of the government’s universal
healthcare programme as consumers are shifting towards generic drugs from branded
ones. Sales contribution from prescription drugs declined to 23% of the total in 2016,
from 25% in 2010, with gross margin declining to 58%, from 67%.
Figure 129: Access to state healthcare in Indonesia is still way below the EM countries, but it is improving
significantly
100%
2010 2011 2012 2013 2014 2015 2016
90%
80%
70%
60%
50%
40%
30%
20%
Russia Turkey Brazil China South Africa Mexico Indonesia India
Source: Credit Suisse Indonesia Consumer Survey 2017
While improvement in healthcare access is taking place across the board, interestingly,
those in urban and in Java have seen more improvement than those in rural and outside
Java. In urban areas, 55% of the respondents now have access to state healthcare
compared to 43% in 2015 or 35% in 2010. Similarly, of those in Java, 52% now have
access as compared to 37% in 2015 or 27% in 2010.
As such, with the improvement in access to state healthcare, the trend is declining on
spending for healthcare. Out of the total monthly spending, around 3.5% was spent on
healthcare in 2016, and a similar amount in 2015, but had declined since 2010, where
spending on healthcare was at 5% of the total.
30% 27%
20%
10%
0%
Total Urban Rural Java Ex Java
90%
80%
44%
50% 49%
57% 57% 58% 55%
70% 59%
40%
37%
31% 35%
30% 28% 28%
24% 28% 29%
20%
16% 14%
10% 18% 17% 20% 17% 17%
15% 14% 13%
8% 8% 7% 6% 7% 7% 9%
0%
Total Urban Rural Java Ex Java Total Urban Rural Java Ex Java Total Urban Rural Java Ex Java
2010 2015 2016
Figure 132: The increase in number of providers in line with the improvement in service offered
Total Urban Rural Java Ex Java Low Mid High
% of respondents 2010 2015 2016 2010 2015 2016 2010 2015 2016 2010 2015 2016 2010 2015 2016 2010 2015 2016 2010 2015 2016 2010 2015 2016
Hospital 39% 46% 45% 38% 44% 44% 39% 52% 47% 37% 49% 48% 41% 45% 39% 38% 50% 43% 39% 45% 45% 33% 35% 48%
Emergency Room 13% 17% 18% 13% 18% 19% 12% 15% 16% 12% 16% 19% 12% 20% 16% 11% 18% 20% 14% 16% 18% 17% 24% 10%
Prescriptions 30% 24% 19% 29% 24% 21% 32% 23% 15% 35% 22% 21% 33% 18% 16% 32% 21% 16% 28% 25% 20% 22% 29% 18%
Vaccinations 10% 6% 9% 11% 6% 7% 9% 5% 14% 8% 6% 6% 6% 8% 17% 11% 4% 12% 10% 7% 8% 17% 1% 11%
Diagnostic tests 8% 7% 8% 9% 8% 8% 8% 5% 7% 8% 7% 6% 7% 9% 12% 8% 7% 9% 9% 7% 8% 11% 11% 13%
Source: Credit Suisse Indonesia Consumer Survey 2017
There is no doubt that, with the availability of Jamkesnas, the willingness to pay for
premium medicine brands will continue to decline. Of our respondents, 77% are not willing
to, up from 72% in 2015.
Property
Key stocks
Bumi Serpong Damai
■ Last year, the company had the best pre-sales target achievement record, thanks to its
focus on landed residential property. We expect that to continue this year. The
company has the lowest net debt-to-equity among peers. As pre-sales had been
primarily landed products, earnings recognition should not be a drag for profits this
year.
Ciputra Development
■ We like companies with good project diversification. The company should benefit from
falling overall mortgage rates.
Summarecon Agung
■ Product mix was the main drag in SMRA's pre-sales last year. Company only achieved
67% of total target that was largely led by a big miss in apartment sales. For this year,
Summarecon allocates merely 15% for apartments while having more landed property.
We think the product mix looks more promising for the year. However, we still see risk
on company's earnings.
The number of respondents planning to purchase a property in the next two years
improved. Our 2016 survey found that about 86% of the respondents either have houses
or their family members own houses—higher than the 73% back in 2010. Separately, 22%
of the respondents are planning to buy houses in the next two years; this shows an
improvement from 20% in the previous year. We think this can be attributed to an overall
lower interest rate environment and flat property price growth in the past couple of years,
which consequently led to better affordability. However, this level is still lower than the
2014 peak at 31% of the respondents.
30%
25%
% of respondents
20%
15%
10%
5%
0%
Brazil China Indonesia Mexico India South Africa Russia Turkey
Historically, lower interest rates as a result of an easing monetary policy come with a lag of
3-9 months. We have seen banks starting to cut mortgage rates aggressively in the past
couple of months. The figure below shows that mortgage growth starts picking up as a
result.
30
25
% YoY
20
15
10
5
Nov-12 Mar-13 Jul-13 Nov-13 Mar-14 Jul-14 Nov-14 Mar-15 Jul-15 Nov-15 Mar-16 Jul-16 Nov-16
Despite improving mortgage growth, we have not yet seen that translating into developer's
pre-sales improvement. We think 1H17 is a challenging period given the overhangs.
Price expectations
When asked about local property price expectations over the next 12 months, 30% of the
respondents said they expected property prices to increase. Those who are bullish on
property prices generally are rural residents. Against last year's outcome, only 36% of the
respondents expect declining prices for property (34% flat)—this is lower than the 43% in
the previous year's survey (28% expected prices to be flat in 2015).
Figure 139: Respondents have turned a bit more optimistic on property prices
Increase Flat Decrease
100%
90%
25%
36% 34% 34% 36%
80% 41% 43% 43%
47% 46%
70%
60%
38%
50% 31% 30% 27%
34%
32% 28%
40%
39% 27% 29%
30%
0%
Total Urban Rural Java Ex Java Total Urban Rural Java Ex Java
2016 2015
In the longer term, we believe that Indonesia property prices are more resilient than certain
other countries in the region. Historically, Indonesian property developers are more
inclined to absorb lower sales volumes than lowering prices given Indonesia's relatively
low mortgage loans penetration, implying that even during bad times, most owners are not
necessarily exposed to forced selling, limiting downward pressure on prices.
Figure 140: Indonesia has the second lowest Figure 141: …and third lowest mortgage-to-loan
mortgage-to-GDP penetration ratio… penetration ratio
Mortgage loans as % of GDP Mortgage loans as % of total loans
80% 80%
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
20% 20%
10%
10%
0%
0% PH IN ID CN TH HK SG JP MY KR TW AU
PH ID IN TH CN JP KR MY TW HK SG AU
Source: Central banks Source: Central Banks
Respondents with plan of buying a property within the next two years
has increased vs 2015 survey
On a breakdown by age, the percentage of respondents between the ages of 18 and 45
who plan to buy property in the next two years increased as compared to the 2015 survey.
For instance, in the age group of 18-29, about 25% said they planned to buy property in
the next two years, up from 24% in the previous year's survey, while in age group of 30-
45, the amount of respondents with similar answer is 23%, up from 21%.
0
0%
JP HK KR TW SG TH AU CN ID MY IN PH
2010 2011 2012 2013 2014 2015 2016
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Company data, Credit Suisse estimates
We are positive on the Indonesian property sector’s long-term potential on the back of the
country's large and relatively young population as well as low mortgage penetration ratio.
We also expect a sustainable increase in wages and a decreasing number of members
per household, hence resulting in higher demand on housing going forward. More than
60% of Indonesia's residents are currently aged 20 to 65—the principal working years.
Another 27% of its population is below the age of 15, giving the country a large incoming
workforce and a low dependency ratio. One of the key factors to have robust growth in the
property sector is a young, growing population with the capability of purchasing big-ticket
items such as property. According to the UN population division, Indonesia has a relatively
young demographic profile, with an estimated median age of 31 by 2020.
On breakdown by income, respondents with lower income showed a small increase with
just 19% of total having a plan to purchase property in the next two years. The middle
income group surprisingly declined to 29% from 32% while there was a big jump for the
high-income population from 37% to 42% in 2015-16. We think this could be largely
attributed to: (1) falling deposit rates as high-income earners view deposits as an
alternative investment against property investment and (2) the recent tax amnesty having
unlocked previously hidden wealth in Indonesia.
10% 0.2%
5% 0.0% -0.1%
-0.2%
0%
PH MY AU IN HK SG ID TH CN KR TW JP
2010 2011 2012 2013 2014 2015 2016
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: United Nations population division
Indonesia's labour force growth is expected to see a 0.9% CAGR over 2010-20E, ahead of
Thailand and China. We believe this should enhance an average Indonesian's ability to
own property ahead as well.
Banks
Key stocks
Bank Negara Indonesia
■ Loan growth has been strong across the board generally, but it is the SOE-corporate
(one-third of incremental loans) and medium commercial loans (one-fifth of incremental
loans) in particular that have underpinned robust loan growth at BNI. For similar ROAs
and ROEs, BNI is trading at a 27% discount to Mandiri on P/E (and 30% discount on
P/B), far ahead of its historical average of 14%.
Bank Jatim
■ Bank Jatim is the regional development bank for East Java and the smallest bank by
assets among the nine banks in our coverage. It is focused on the consumer (67% of
loan, 87% of which is payroll loan) and commercial/SME (33%) segments. Jatim's ROA
was the third highest last year at 2.4%, behind that of BCA and BRI. Superior
profitability can be attributed to the higher proportion of cheaper current/saving
deposits (81%), fee income and cost efficiency.
40%
30%
20%
10%
0%
Total Java Ex Java Urban Rural Total Java Ex Java Urban Rural Total Java Ex Java Urban Rural
2016 2015 2010
Of the respondents who live in rural areas, 59% plan to use financing facilities for
motorbike purchases. This is lower than the previous year's survey of 66%. Similarly, 73%
of Java residents thought they would use financing facilities, which is lower than 75% from
last year's survey. The percentage of urban residents who thought they would use
financing facilities also declined to 71% from 77% the previous year.
50
40
30
% YoY
20
10
-10
Dec-02 Jun-04 Dec-05 Jun-07 Dec-08 Jun-10 Dec-11 Jun-13 Dec-14 Jun-16
Savings trend
In contrast to the declining appetite to borrow, the percentage of respondents saving
through bank accounts has continuously increased from 33% in 2010 to 38% in 2015 and
45% in 2016 despite the lower deposit rates last year, i.e., in the past three years,
system's average deposit rates were down from 5.0% peak in Feb 2015 to 3.7% by end of
2016. The number of respondents that opted for cash dropped from 31% in 2010 to
30/25% for 2015/16. This indicates increasing savings awareness for the population in
general. Most other methods of savings showed no major changes with property sector
slightly up to 5% of total respondents from 4% in 2015 and 2010. The amount with no
extra money for saving had shown a decline from 29% in 2010 to 22% in 2016. While this
could be driven by factors such as inflation and wage growth, it can also be attributed to
lower consumption.
As a reminder, the banking sector regulator (OJK) introduced a cap on time deposit rates
back in 2014 where banks could only offer deposit rates of 200-225 bp above the policy
rate. Just recently, OJK imposed a lower cap of 75-100 bp above the policy rate for
deposit rates offered by large banks. There is concern in the markets that the OJK may
eventually regulate lending rates as well. For now, no such caps will be introduced for
lending rates, but the OJK has hinted that the deposit rate cap is meant to encourage
banks to trim their lending rates as well. In its communications with banks, the OJK
suggested it aims to see lending rates eventually in the single-digit territory, down from the
current 12-13% levels.
Figure 149: Deposit rates by type of deposits Figure 150: Lending yields by type of loan
Average deposit rate Policy rate Invt loans WC loans
Consumption loan yield 3M TD rate Cons loans Average IDR lending yield
21 20%
19
18%
17
15
16%
%
13
11
14%
7
12%
3 10%
Jan-03
Jan-04
Jan-05
Jan-06
Jan-07
Jan-08
Jan-09
Jan-10
Jan-11
Jan-12
Jan-13
Jan-14
Jan-15
Jan-16
Jan-17
Jan-10
Jan-15
Jan-02
Jan-03
Jan-04
Jan-05
Jan-06
Jan-07
Jan-08
Jan-09
Jan-11
Jan-12
Jan-13
Jan-14
As opposed to the above, the breakdown by income level tells us a different story.
Respondents with higher income lowered their interest toward bank savings as opposed to
the lower income group. This tells us two things, first, deposit rates sensitivity is higher for
the high-income society as opposed to the mid-low income groups and second, the
increase of low-income respondents to saving account is in-line with the government's
attempt to improve banking sector penetration in Indonesia.
90% 20%
70%
16%
Savings as % of income
60% 84%
90% 90% 89% 90% 89% 89% 89% 90% 91% 14% 13.5%
50%
12%
40% 11.0% 11.0% 11.1%
30% 10%
8.9% 8.6%
20% 8%
10% 16%
10% 10% 11% 10% 11% 11% 11% 10% 6% 5.1%
9%
0%
Urban
Urban
Rural
Rural
Java
Ex Java
Java
Ex Java
Total
Total
4%
2%
2016 2010 2010 2015 2016
Source: Credit Suisse Indonesia Consumer Survey 2017 * Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn,: High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Asia Pacific/Indonesia
Automobile Manufacturers
Asia Pacific/Indonesia
Packaged Foods
Asia Pacific/Indonesia
Tobacco
Asia Pacific/Indonesia
Tobacco
Research Analysts popularity among our respondents, from 25% last year to 30% this year.
Ella Nusantoro GGRM’s product has been especially strong in rural areas and amongst the
62 21 2553 7917 lower segment of the income bracket.
ella.nusantoro@credit-suisse.com
■ Year to date March 2017, we have seen another price increase from GGRM
in the middle of February. The increase is expected given the higher excise
duty (around 9% increase YoY) and higher VAT costs (9.1% of banderole
prices vs 8.7% last year). The new excise duty and VAT tariffs became
effective on 1 January 2017.
■ There is no price increase for GG Surya 16 and GG Mild 16, which we
believe is due to weaker volumes. The price increase for GG Merah is around
2% and that for GG FIM is 1.4%, while the price for GG Pro Mild increased by
2.5%. At the same time, the company is also adjusting its banderole prices.
■ As for FY16, GG reported around 3% lower volume, whereas the
industry’s estimated decline was by 0.8%.
■ We have a NEUTRAL rating on the stock, as we believe that in light of the
government's need to collect more tax revenue, the cigarette sector may not
see much benefit. Also, with the weak volumes, GG might continue to be
sensitive on increasing its products.
Asia Pacific/Indonesia
Department Stores
Asia Pacific/Indonesia
Retailing Conglomerates
Asia Pacific/Indonesia
Integrated Telecommunication Services
Asia Pacific/Indonesia
Wireless Telecommunication Services
Asia Pacific/Indonesia
Healthcare Facilities
Asia Pacific/Indonesia
Healthcare Facilities
Asia Pacific/Indonesia
Major Pharmaceuticals
Asia Pacific/Indonesia
Real Estate Management & Development
Asia Pacific/Indonesia
Regional Banks
Asia Pacific/Indonesia
Regional Banks
35%
30%
25%
% of respondents
30%
20%
% of respondents
25%
15%
20% 10%
16%
15% 5%
9%
0%
10%
10,000k - 15,000k
1,000k - 1,500k
1,500k - 2,000k
2,000k - 3,000k
3,000k - 5,000k
5,000k - 7,500k
< 1,000k
7,500k - 10,000k
> 15,000k
5%
0%
18 - 29 30 - 45 46 - 55 56 - 65
Respondents' age IDR
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 156: Urban to rural split Figure 157: Male to female split
Rural
34%
Female Male
51% 49%
Urban
66%
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 159: What is the total after-tax monthly income of your household?
Total Area Region Age
% of respondents Urban Rural Java Ex Java 18-29 30-45 46-55 56-65
2016
< 1,000k 3% 2% 4% 3% 3% 3% 2% 2% 3%
1,000k - 1,500k 8% 5% 14% 9% 7% 7% 7% 9% 13%
1,500k - 2,000k 17% 14% 21% 16% 17% 19% 15% 15% 19%
2,000k - 3,000k 34% 31% 39% 35% 32% 36% 34% 31% 31%
3,000k - 5,000k 27% 31% 17% 26% 28% 23% 29% 31% 21%
5,000k - 7,500k 8% 11% 3% 8% 8% 8% 8% 8% 8%
7,500k - 10,000k 2% 3% 1% 2% 3% 2% 3% 2% 2%
10,000k - 15,000k 1% 1% 1% 1% 1% 1% 2% 1% 0%
> 15,000k 1% 1% 0% 1% 2% 1% 1% 1% 3%
2015
< 1,000k 4% 3% 7% 4% 6% 5% 4% 3% 5%
1,000k - 1,500k 7% 5% 10% 6% 9% 6% 5% 7% 13%
1,500k - 2,000k 19% 16% 24% 18% 21% 19% 18% 22% 17%
2,000k - 3,000k 30% 31% 30% 30% 32% 29% 33% 28% 26%
3,000k - 5,000k 25% 27% 20% 26% 23% 26% 24% 23% 22%
5,000k - 7,500k 9% 12% 5% 11% 5% 9% 9% 11% 7%
7,500k - 10,000k 3% 4% 2% 3% 2% 2% 3% 4% 6%
10,000k - 15,000k 1% 1% 1% 1% 1% 1% 1% 1% 2%
> 15,000k 2% 2% 2% 2% 1% 2% 2% 0% 3%
2010
< 1,000k 8% 5% 15% 8% 9% 7% 8% 8% 14%
1,000k - 1,500k 16% 11% 26% 17% 13% 17% 14% 18% 15%
1,500k - 2,000k 26% 24% 29% 26% 25% 26% 27% 21% 23%
2,000k - 3,000k 26% 29% 20% 27% 25% 28% 27% 24% 23%
3,000k - 5,000k 19% 25% 8% 19% 19% 17% 20% 23% 19%
5,000k - 7,500k 3% 4% 1% 3% 4% 3% 3% 4% 3%
7,500k - 10,000k 1% 1% 0% 0% 2% 1% 0% 1% 1%
10,000k - 15,000k 1% 1% 0% 0% 1% 0% 1% 0% 2%
> 15,000k 1% 1% 0% 0% 1% 1% 0% 0% 1%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 160: Do you think the state of your own finances over the next six months will be better, worse or
about the same?
Better About the same Worse
100% 3% 2% 0% 0%
8% 4% 7%
8% 9%
90%
80%
45%
46%
70%
57% 67%
58% 64%
60% 61%
% of respondents
63%
71%
50%
40%
30%
52% 55%
20% 40%
35% 32% 33%
31% 28%
10% 21%
0%
< 1,000k 1,000k - 1,500k 1,500k - 2,000k 2,000k - 3,000k 3,000k - 5,000k 5,000k - 7,500k 7,500k - 10,000k 10,000k - 15,000k > 15,000k
Figure 161: Net percentage of people who are positive regarding their finances over the next six months
60%
55%
50%
50%
40% 37%
33%
% of respondents
22%
20% 18%
14%
10%
0%
< 1,000k 1,000k - 1,500k 1,500k - 2,000k 2,000k - 3,000k 3,000k - 5,000k 5,000k - 7,500k 7,500k - 10,000k 10,000k - 15,000k > 15,000k
Figure 162: In your opinion, is now a good time to make a major purchase? - Area
2016 2015 2010
% of respondents Total Urban Rural Java Ex Java Total Urban Rural Java Ex Java Total Urban Rural Java Ex Java
Excellent time 2% 2% 1% 2% 2% 5% 6% 4% 5% 6% 6% 7% 5% 6% 7%
Good time 34% 33% 34% 35% 30% 30% 31% 28% 29% 31% 50% 48% 54% 55% 39%
Not such a good time 60% 60% 61% 59% 63% 59% 57% 61% 59% 58% 40% 40% 39% 36% 48%
A bad time 5% 5% 5% 4% 5% 7% 6% 7% 7% 5% 4% 5% 3% 4% 6%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 163: In your opinion, is now a good time to make a major purchase? - Age
2016 2015 2010
% of respondents Total 18-29 30-45 46-55 56-65 Total 18-29 30-45 46-55 56-65 Total 18-29 30-45 46-55 56-65
Excellent time 2% 1% 2% 2% 2% 5% 5% 5% 6% 4% 6% 6% 6% 6% 6%
Good time 34% 37% 31% 35% 30% 30% 28% 33% 27% 25% 50% 53% 49% 50% 45%
Not such a good time 60% 57% 63% 60% 61% 59% 59% 56% 62% 64% 40% 38% 40% 39% 45%
A bad time 5% 5% 5% 3% 6% 7% 7% 6% 6% 8% 4% 3% 5% 4% 4%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 164: In your opinion, is now a good time to make a major purchase? - Income
2016 2015 2010
% of respondents Total Low Mid High Total Low Mid High Total Low Mid High
Excellent time 2% 1% 1% 6% 5% 3% 6% 6% 6% 5% 7% 4%
Good time 34% 29% 35% 47% 30% 32% 29% 27% 50% 46% 53% 68%
Not such a good time 60% 64% 59% 44% 59% 57% 59% 65% 40% 44% 36% 21%
A bad time 5% 6% 4% 3% 7% 8% 6% 2% 4% 5% 3% 7%
* Income is on monthly basis: Low <Rp1.5mn; Mid Rp1.5-7.5mn, High >Rp7.5mn
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 165: What savings or investment channels, if any, does your household use to save money?
Total < 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k
% of respondents 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k
Bank account 45% 21% 17% 30% 48% 54% 58% 51% 36% 25%
Cash 25% 26% 30% 29% 27% 22% 17% 19% 18% 19%
No extra money for saving 22% 52% 52% 33% 19% 14% 8% 4% 27% 16%
Property 5% 0% 1% 7% 4% 5% 7% 6% 9% 9%
Life insurance 4% 0% 0% 1% 2% 5% 9% 15% 9% 16%
Stock market 0% 0% 0% 0% 0% 0% 1% 4% 0% 6%
Mutual Fund 0% 0% 0% 0% 0% 0% 0% 2% 0% 6%
State Treasury bill-bond 0% 0% 0% 0% 0% 0% 0% 0% 0% 3%
Collectables 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Gold and Jewellery 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 166: To what extent has your household income changed in the last 12 months?
< 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k
% of respondents 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k
Decline more than 20% 0% 0% 0% 1% 2% 0% 0% 13% 0%
-10% to -20% 0% 3% 2% 2% 1% 3% 0% 0% 0%
-10% to flat 5% 17% 12% 7% 8% 4% 6% 7% 0%
Unchanged 63% 53% 55% 48% 36% 31% 27% 60% 43%
Flat to +10% 18% 20% 18% 30% 36% 42% 36% 13% 36%
10-20% 8% 3% 5% 7% 11% 15% 24% 0% 21%
20-30% 0% 0% 1% 1% 2% 0% 6% 0% 0%
30%+ 3% 0% 0% 0% 0% 1% 0% 7% 0%
No income 12 months ago 5% 4% 7% 5% 5% 3% 0% 0% 0%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 167: In what way do you expect your household income to change in the next 12 months?
< 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k
% of respondents 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k
Decline more than 20% 0% 0% 0% 0% 1% 1% 0% 0% 0%
-10% to -20% 0% 1% 4% 1% 2% 2% 3% 0% 0%
-10% to flat 8% 6% 6% 4% 3% 3% 0% 7% 0%
Unchanged 40% 53% 39% 36% 26% 30% 36% 20% 21%
Flat to +10% 35% 25% 33% 37% 36% 35% 18% 40% 57%
10-20% 13% 10% 11% 13% 20% 18% 33% 7% 21%
20-30% 0% 2% 1% 2% 5% 3% 6% 7% 0%
30%+ 3% 0% 1% 1% 3% 4% 3% 13% 0%
No income 12 months ago 3% 3% 5% 5% 4% 3% 0% 7% 0%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 168: Have you migrated from your hometown to where you are currently living? And did you migrate
to earn better income?
Migrated Did not migrate Moved to earn better income
100%
93% 92%
86%
90%
79%
80%
69%
66%
70%
60%
50%
40% 64%
Automotive
Figure 169: Do you own a car or motorbike for personal use?
< 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k
% of respondents 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k
Car 5% 1% 0% 4% 9% 17% 31% 21% 36%
Motorbike 68% 74% 86% 91% 93% 96% 88% 100% 100%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 170: Will you or your family purchase or replace your car in the next 12 months?
Definitely will Probably will Not sure Probably won’t Definitely won’t
50%
45%
40%
35%
% of respondents
30%
25%
20%
15%
10%
5%
0%
Total < 1,000k 1,000k - 1,500k 1,500k - 2,000k 2,000k - 3,000k 3,000k - 5,000k 5,000k - 7,500k 7,500k - 10,000k10,000k - 15,000k > 15,000k
Figure 171: Will you or your family purchase or replace your motorbike in the next 12 months?
Definitely will Probably will Not sure Probably won’t Definitely won’t
50%
45%
40%
35%
% of respondents
30%
25%
20%
15%
10%
5%
0%
Total < 1,000k 1,000k - 1,500k 1,500k - 2,000k 2,000k - 3,000k 3,000k - 5,000k 5,000k - 7,500k 7,500k - 10,000k10,000k - 15,000k > 15,000k
Personal care
Figure 174: Have you purchased or will you be purchasing any of the following products?
Total < 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k Prefer not Don’t
% of respondents 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k to answer know
Purchased in the last 3 months
Cosmetics & skin care 52% 48% 41% 47% 52% 55% 64% 44% 53% 71% 49% 58%
Feminine hygiene 84% 82% 72% 81% 82% 88% 92% 81% 100% 86% 86% 80%
Tissue 56% 35% 39% 47% 54% 62% 74% 78% 67% 93% 66% 65%
Will purchase in the next 12 months
Cosmetics & skin care 35% 40% 26% 35% 34% 37% 44% 31% 47% 36% 46% 15%
Feminine hygiene 56% 59% 52% 55% 56% 56% 69% 50% 67% 43% 82% 27%
Tissue 39% 33% 28% 37% 36% 43% 51% 50% 67% 50% 66% 15%
Source: Credit Suisse Indonesia Consumer Survey 2017
Luxury goods
Figure 175: Have you purchased or will you be purchasing any of the following products?
Total < 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k Prefer not Don’t
% of respondent 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k to answer know
Fashion
Purchased in the last 3 months 38% 43% 30% 36% 38% 40% 51% 56% 38% 55% 18% 17%
Planning to purchase in 12 months 48% 58% 41% 52% 49% 47% 57% 56% 62% 45% 9% 35%
Leather
Purchased in the last 3 months 13% 13% 4% 11% 11% 14% 21% 33% 38% 36% 0% 4%
Planning to purchase in 12 months 17% 18% 12% 19% 13% 19% 24% 30% 31% 36% 6% 13%
Sport shoes
Purchased in the last 3 months 15% 13% 7% 17% 11% 19% 24% 19% 38% 27% 3% 13%
Planning to purchase in 12 months 19% 18% 9% 19% 16% 25% 30% 30% 38% 27% 6% 9%
Jewelry
Purchased in the last 12 months 10% 5% 9% 8% 10% 11% 12% 22% 15% 18% 0% 9%
Planning to purchase in 12 months 16% 20% 19% 12% 17% 19% 18% 22% 15% 18% 3% 9%
Perfumes
Purchased in the last 12 months 39% 28% 26% 35% 38% 44% 55% 37% 77% 64% 9% 35%
Planning to purchase in 12 months 42% 33% 27% 42% 40% 48% 53% 44% 69% 73% 9% 35%
Watches
Purchased in the last 12 months 9% 13% 2% 7% 7% 12% 13% 15% 31% 55% 3% 4%
Planning to purchase in 12 months 11% 13% 6% 9% 10% 15% 12% 19% 38% 36% 3% 0%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 177: Will you be purchasing any of the following products in the next 12 months?
Total < 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k Prefer not Don’t know
% of respondent 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k to answer
Smartphone 21% 33% 21% 17% 22% 22% 16% 34% 28% 33% 17% 22%
TV 8% 16% 9% 7% 8% 9% 8% 11% 6% 17% 3% 9%
Notebook PC 5% 4% 5% 4% 6% 5% 8% 9% 0% 8% 0% 4%
Tablet 3% 0% 0% 3% 3% 4% 3% 3% 6% 0% 0% 0%
Mobile phone 2% 2% 4% 3% 2% 2% 0% 0% 0% 0% 0% 0%
Digital Camera 2% 0% 1% 3% 2% 1% 3% 11% 0% 0% 0% 4%
DVD Player 2% 4% 2% 5% 1% 1% 1% 3% 0% 0% 0% 0%
Desktop computer 1% 0% 1% 2% 1% 0% 3% 3% 6% 0% 0% 0%
Gaming facility 0% 2% 0% 0% 1% 0% 0% 0% 0% 0% 0% 0%
Internet Service 0% 0% 1% 0% 0% 1% 0% 0% 6% 0% 0% 0%
Source: Credit Suisse Indonesia Consumer Survey 2017
Telecommunications
Figure 178: Do you currently own a mobile phone / handset for personal use?
Total < 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k Prefer not Don’t
% of respondent 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k to answer know
Yes, I own and pay for my own
77% 59% 57% 76% 76% 83% 83% 90% 93% 100% 90% 73%
mobile phone/handset
Yes, I own my own mobile
phone/handset but is paid for by my 1% 0% 2% 0% 1% 1% 1% 3% 0% 0% 0% 0%
employer
Yes, I own my own mobile
phone/handset but is paid by 6% 8% 4% 4% 6% 6% 10% 0% 0% 0% 0% 12%
somebody else
No I do not own my own mobile
16% 33% 37% 20% 17% 11% 6% 6% 7% 0% 10% 15%
phone/handset
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 179: Have you bought a mobile phone or handset in the last 12 months?
2010 2015 2016
90%
80%
70%
60%
% of respondents
50%
40%
30%
20%
10%
0%
Total < 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k Would prefer Don’t know
1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k not to answer
Figure 180: Are you planning to upgrade to a Figure 181: Which brand of smartphone are you
smartphone in the next 12 months? going to purchase?
2010 2016
60% Apple
3%
Don't know
50% 21%
40%
% of respondents
Other
30% 3%
20%
10%
Android
0% 73%
Indonesi
Russia
China
Turkey
Brazil
South
India
Mexico
Africa
a
Source: Credit Suisse Indonesia Consumer Survey 2017 Source: Credit Suisse Indonesia Consumer Survey 2017
Travel
Figure 182: Have you been or are you planning to go on a holiday?
Took holiday in the last 12 months Planning to take holiday in the next 12 months
100%
95%
90%
85%
% of respondents
80%
75%
70%
65%
60%
55%
50%
< 1,000k 1,000k - 1,500k 1,500k - 2,000k 2,000k - 3,000k 3,000k - 5,000k 5,000k - 7,500k 7,500k - 10,000k 10,000k - 15,000k > 15,000k
Figure 183: Where did you go or where are you planning to go for holiday?
Total < 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k
% of respondent 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k
Holiday in the
last 12 months
At home 71% 90% 77% 79% 73% 64% 60% 54% 46% 55%
Domestic 29% 10% 23% 21% 27% 36% 40% 46% 54% 45%
International 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Holiday in the
next 12 months
At home 55% 63% 64% 60% 55% 49% 49% 50% 25% 55%
Domestic 45% 37% 36% 40% 45% 51% 51% 50% 75% 45%
International 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 184: What was the main form of transport that you used to reach your holiday destination?
% of respondent Total < 1,000k 1,000k - 1,500k 1,500k - 2,000k 2,000k - 3,000k 3,000k - 5,000k 5,000k - 7,500k 7,500k - 10,000k 10,000k - 15,000k > 15,000k
Car 32% 33% 29% 21% 30% 31% 50% 36% 86% 20%
Bus 29% 33% 29% 18% 33% 32% 13% 36% 0% 20%
Train 13% 0% 6% 9% 10% 18% 22% 9% 0% 0%
Ship 0% 0% 0% 0% 0% 1% 0% 0% 0% 0%
Airplane 4% 0% 0% 3% 2% 3% 9% 9% 14% 20%
Other 22% 33% 35% 50% 25% 15% 6% 9% 0% 40%
Source: Credit Suisse Indonesia Consumer Survey 2017
Education
Figure 185: Do you intend to spend more on education or training course in the next 12 months?
Less About the same More
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Total < 1,000k 1,000k - 1,500k 1,500k - 2,000k 2,000k - 3,000k 3,000k - 5,000k 5,000k - 7,500k 7,500k - 10,000k - > 15,000k
10,000k 15,000k
Healthcare
Figure 187: Does your household have access to free or partially-free healthcare from the State?
Total < 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k Prefer not Don’t
% of respondent 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k to answer know
Yes 52% 55% 42% 44% 52% 59% 61% 41% 67% 62% 46% 62%
Number of respondents 1,492 40 118 243 489 375 111 32 15 13 35 21
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 189: What services, if any, could you get free from the state?
Total < 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k Prefer not Don’t know
% of respondent 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k to answer
Hospital 45% 43% 44% 43% 45% 45% 44% 45% 60% 44% 89% 50%
Emergency Room 18% 20% 16% 21% 16% 19% 22% 10% 7% 11% 6% 15%
Prescriptions 19% 24% 17% 14% 20% 21% 20% 17% 20% 17% 6% 31%
Vaccinations 9% 9% 12% 13% 11% 7% 6% 14% 7% 11% 0% 4%
Diagnostic tests 8% 4% 10% 9% 8% 8% 8% 14% 7% 17% 0% 0%
Outpatient service 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Source: Credit Suisse Indonesia Consumer Survey 2017
Figure 190: Do you trust local domestic brands as much as foreign brands?
Total < 1,000k 1,000k - 1,500k - 2,000k - 3,000k - 5,000k - 7,500k - 10,000k - > 15,000k Prefer not Don’t
% of respondent 1,500k 2,000k 3,000k 5,000k 7,500k 10,000k 15,000k to answer know
Yes, I trust local brands on
78% 65% 78% 83% 78% 76% 74% 78% 67% 54% 89% 76%
both efficacy and safety
I trust local brands on
10% 5% 7% 8% 11% 13% 13% 13% 13% 31% 0% 0%
efficacy but not on safety
I trust local brands on safety
4% 5% 3% 1% 3% 5% 7% 3% 7% 15% 0% 10%
but not on efficacy
No, I do not trust local
brands neither on efficacy or 2% 0% 3% 1% 2% 2% 1% 3% 0% 0% 0% 0%
on safety
Don't know 7% 25% 10% 7% 6% 4% 5% 3% 13% 0% 11% 14%
Source: Credit Suisse Indonesia Consumer Survey 2017
Disclosure Appendix
Analyst Certification
I, Ella Nusantoro, certify that (1) the views expressed in this report accurately reflect my personal views about all of the subject companies and
securities and (2) no part of my compensation was, is or will be directly or indirectly related to the specific recommendations or views expressed in
this report.
3-Year Price and Rating History for Astra International (ASII.JK)
3-Year Price and Rating History for Hanjaya Mandala Sampoerna (HMSP.JK)
O U T PERFO RM
N EU T RA L
O U T PERFO RM
N EU T RA L
N EU T RA L
U N D ERPERFO RM
3-Year Price and Rating History for Matahari Department Store (LPPF.JK)
3-Year Price and Rating History for PT Bank Negara Indonesia (Persero) Tbk (BBNI.JK)
3-Year Price and Rating History for PT Bank Pembangunan Daerah Jawa Timur Tbk (BJTM.JK)
O U T PERFO RM
3-Year Price and Rating History for PT Mitra Keluarga Karyasehat Tbk (MIKA.JK)
N EU T RA L
O U T PERFO RM
3-Year Price and Rating History for PT Summarecon Agung Tbk (SMRA.JK)
O U T PERFO RM
3-Year Price and Rating History for PT Telkom (Telekomunikasi Indo.) (TLKM.JK)
3-Year Price and Rating History for Siloam International Hospitals (SILO.JK)
Method: We derive our Rp9,500 target price on ICBP using a combination of two different methodologies: (1) SOTP (sum-of the parts), and (2)
market relative performance. The usual SOTP where we are able to see each of the business division value – we are using our target
price multiples for each of the division at 17.3x in 2017E EV/EBITDA, to be in line with the weighted average of consumer companies
within Credit Suisse coverage in NJA and we arrive at Rp9,100/share. On the market relative performance count, we would like to
determine how much the market is valuing the company. By implying 1.7 on current market P/E of 17.7x, we arrive at Rp9,882/share. With
a 50:50 combination of SOTP and market relative performance, we arrive at our target price of Rp9,500, which implies 29.3x P/E 2017E
with 6% earnings growth over the next two years. With a limited upside potential, we have a NEUTRAL rating on the stock.
Risk: Risks that could impede achievement of our Rp9,500 target price and NEUTRAL rating for Indofood CBP include: (1) competition from
both existing and new players, (2) fluctuation of commodity prices, (3) completion of new capacity, (4) Indonesia's macroeconomic
situation, (5) fluctuation of exchange rates, and (6) regulatory risks.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for Kalbe Farma (KLBF.JK)
Method: We derive our target price of Rp1,350/share for Kalbe Farma using a discounted cash flow (DCF) methodology and 11.1% WACC
(weighted average cost of capital), underpinned from the 7.5% risk-free, 0.7 beta, 5% risk premium, and 5.2% terminal growth. Our target
price equates to 28x 2015E P/E (price-to-earnings). Our UNDERPERFORM rating on the stock is on the back of the pressure that Kalbe
has on its pharmaceuticals division; it is still finding new principals for its distribution division, and its demanding valuation.
Risk: Risks to our Rp1,350/share target price and UNDERPERFORM rating for Kalbe Farma include: (1) a weakening Rupiah, (2) acquisition,
(3) selling treasury stocks, (4) retiring treasury stocks, and (5) Government of Indonesia regulations.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for Matahari Department Store (LPPF.JK)
Method: Our target price of Rp16,100 for Matahari Department Store is based on a multiple valuation. The target price is based on 21x FY17E
price to earnings ratio (P/E), which is 1.5 standard deviation below its historical mean as sales growth is slowing down We have an
OUTPERFORM rating on the company on the back of better position from forex pressure, manageable working capital days, a healthy
balance sheet, and resilient middle-income target market.
Risk: Key risks to our Rp16,100 target price and OUTPERFORM rating for Matahari Department Store include competition from both existing
and incoming players, risk of meeting its expansion target, regulatory risks and macro risks of Indonesia.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for Mitra Adiperkasa (MAPI.JK)
Method: Our target price of Rp6,400 for Mitra Adiperkasa is based on our two-stage DCF model. We are conservative enough to use 7.7% risk-free
rate and a lower tax rate than what MAPI has now to reflect normalisation going forward. Our OUTPERFORM rating is on the back of
improvement in operations
Risk: Key risks to our OUTPERFORM rating and Rp6,400 target price for Mitra Adiperkasa include principal risks, slower MAA business
turnaround, competition from both existing and new players, regulatory risks, and macro risks.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for PT Bank Negara Indonesia (Persero) Tbk (BBNI.JK)
Method: Our target price of Rp7,800 for BBNI is derived based on Gordon's growth model, assuming normalised return of equity (ROE) of 16%,
beta of 1.15x, risk-free rate of 8% and market risk premium of 5.0%, implying 1.6x 2017E price-to-book ratio (P/B) and 10.2x 2017E price-
to-earnings ratio (P/E). BNI already swallowed the bitter pill of NPLs and credit cost in 2015. We thus have an OUTPERFORM rating on
the stock.
Risk: Risks to our target price of Rp7,800 and OUTPERFORM rating for BBNI include: (1) BNI has been growing loans very aggressively, it
could lead to some adverse selection and loan-losses in future; (2) BNI is leveraged into the interest rate cycle due to its current/saving
deposit franchise. Its margins have suffered lately as BI cut rates through 2016; (3) BNI needs to invest in technology and branch network,
there is a risk that cost growth could be higher than revenue growth; (4) risks relating to Indonesia, including macroeconomic, political and
social risks; and (5) currency risks.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for PT Bank Pembangunan Daerah Jawa Timur Tbk (BJTM.JK)
Method: Our target price of Rp690/share for BJTM is derived based on Gordon's growth model, assuming: a normalised return on equity (ROE) of
15-16%, beta of 1.1x, risk-free rate of 8% and market risk premium of 5.0%, implying 8.7x 2017E price to earnings ratio (P/E) and 1.4x
2017E price to book ratio (P/B). With relatively higher profitability versus peers, we think valuation looks compelling at current level.
Therefore, we rate the stock OUTPERFORM.
Risk: Risks to our target price of Rp690/share and OUTPERFORM rating for BJTM include: (1) significant changes in global sentiment; (2)
significant changes in the public's confidence in the bank; (3) risks relating to Indonesia, including macroeconomic, political and social
risks; and (4) currency risks.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for PT Mitra Keluarga Karyasehat Tbk (MIKA.JK)
Method: Our target price of Rp 3,110 for MIKA is derived using DCF (discounted cash flow) methodology, with assumed WACC (weighted-average
cost of capital) of 9.1% and implied terminal value EBITDA multiple of ~35x. Our OUTPERFORM rating is driven by: (1) continued double-
digit growth profile, (2) best-in class margins, and (3) optionality from its net cash position.
Risk: The main risks to our target price of Rp3,110 and OUTPERFORM rating of MIKA include: (1) lower-than-expected growth, (2) delays in
execution, (3) unfavourable regulatory changes, and (4) intensifying competition.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for PT Summarecon Agung Tbk (SMRA.JK)
Method: Our DCF-based target price of Rp1,600 for PT Summarecon Agung Tbk is implying 50% discount to the RNAV of the company (a
standard deviation away to its long-term average). We have an OUTPERFORM rating on the stock on a bottoming out earning projection
and improved outlook for pre-sales.
Risk: We recognise the strong track record of PT Summarecon Agung Tbk in property development and we are indeed positive on the long-term
outlook of the company. Risks to our DCF-based target price of Rp1,600 (which implies 50% discount to the company's RNAV) for the
company include macroeconomic risks such as changes in interest rates, inflation, regulatory risk coming from current government. Risks
to our OUTPERFORM rating include weaker than expected pre-sales delivery.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for PT Telkom (Telekomunikasi Indo.) (TLKM.JK)
Method: Our target price of Rp4,750 for PT Telkom is based on discounted cash flow (DCF) analysis, based on an estimated 9.9% cost of capital
and a 4.0% terminal growth rate. We value Telkom's fixed-line business at Rp1,280 and its 65% holding in its cellular subsidiary,
Telkomsel, at Rp3,335 share. At Rp4,750, Telkom would trade at an enterprise value-to-earnings before interest, taxes, depreciation, and
amortisation (EV/EBITDA) multiple of 7.1x for FY16E (using proportional consolidation), lower than the regional integrated average and
Telkom still enjoys higher growth in a market with lower penetration. We rate the stock OUTPERFORM, due to strong smartphone data
monetization and valuation.
Risk: Telkom's key asset, Telkomsel, is primarily a cellular operator within a seven-player market. The risks that may impede achievement of
our target price of Rp4,750 and OUTPERFORM rating for PT Telkom on the cellular side are: (1) either faster-than-expected, or slower-
than-expected growth in the cellular market, from the current level; (2) the prospect that competitors take a larger or smaller proportion of
the market share of net additions; (3) that capex forecasts prove higher or lower than expected; and (4) that competition leads to higher or
lower attrition of revenue per user than expected. Key risks to our target price on the fixed-line side are: (1) faster-or-slower
cannibalisation of voice revenue per line by cellular competition; (2) faster-or-slower rollout of broadband lines than expected; (3) better
success in reducing employment-related costs; and (4) better success in lowering capex requirements.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for Siloam International Hospitals (SILO.JK)
Method: Our target price of Rp12,840 for SILO is derived using DCF (discounted cash flow) methodology, with assumed WACC (weighted-average
cost of capital) of 9.4% and implied terminal value EBITDA multiple of ~15x. Our OUTPERFORM rating is driven by: (1) margin expansion
from ramp-up of new hospitals, (2) improving momentum of new hospital launches, and (3) the stock trades at 25% discount to historical
average.
Risk: The main risks to our target price of Rp12,840 and OUTPERFORM rating of SILO include: (1) lower-than-expected growth, (2) delays in
execution, (3) unfavourable regulatory changes, and (4) intensifying competition.
Target Price and Rating
Valuation Methodology and Risks: (12 months) for XL Axiata Tbk (EXCL.JK)
Method: Our discounted cash flow (DCF) analysis, based on an estimated 10.5% weighted average cost of capital and a 2.5% terminal growth
rate, supports our Rp3,950 target price for XL Axiata. At Rp3,950, XL Axiata would trade at an FY17 enterprise value-to-earnings before
interest, taxes, depreciation, and amortisation (EV/EBITDA) multiple of 6.3x. While ahead of the regional average, XL Axiata's potential
for medium-term growth is higher given still-low penetration rates in Indonesia. We rate the stock OUTPERFORM, on valuation and as it
was previously oversold due to a weak balance sheet.
Risk: XL Axiata is the third-largest competitor within the ten-player Indonesian market. The risks that may impede achievement of our Rp3,950
target price and OUTPERFORM rating are: (1) either faster-than-expected, or slower-than-expected growth in the cellular market, from the
current penetration level; (2) the prospect that competitors take a larger or smaller proportion of the market share of net additions; (3) that
capex forecasts prove higher- or lower-than-expected due to competitive pressures or pressures from the regulator; (4) that competition
leads to higher or lower attrition of revenue per user than expected, for example through a price war; and (5) faster- or slower-than-
expected speed of tower sharing.
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BMRI.JK, BDMN.JK, CTRA.JK, BTPN.JK, LPKR.JK, BSDE.JK, BBTN.JK, KINO.JK, INDF.JK, PRDA.JK, TOWR.JK, UNVR.JK) within the past 12
months.
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BMRI.JK, BDMN.JK, LPKR.JK, PRDA.JK) within the past 12 months.
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EXCL.JK, BBNI.JK, BMRI.JK, BDMN.JK, CTRA.JK, BTPN.JK, LPKR.JK, BSDE.JK, BBTN.JK, KINO.JK, INDF.JK, PRDA.JK, TOWR.JK, UNVR.JK)
within the past 12 months
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TLKM.JK, HMSP.JK, GGRM.JK, LPPF.JK, MIKA.JK, EXCL.JK, BBNI.JK, SMRA.JK, MAPI.JK, ASII.JK, KLBF.JK, BMRI.JK, BDMN.JK, RALS.JK,
CTRA.JK, KIJA.JK, ASRI.JK, PWON.JK, MNCN.JK, SCMA.JK, BTPN.JK, LPKR.JK, BSDE.JK, BBTN.JK, BBRI.JK, BBCA.JK, TBIG.JK, LINK.JK,
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BTPN.JK, LPKR.JK, BSDE.JK, BBTN.JK, BBRI.JK, BBCA.JK, TBIG.JK, SSIA.JK, LINK.JK, BEST.JK, ACES.JK, KINO.JK, ISAT.JK, INDF.JK,
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Credit Suisse (Hong Kong) Limited ........................................................................................................................................... Colin McCallum, CA
Credit Suisse AG, Singapore Branch ................................................................................................................................. Sanjay Jain ; Rikin Shah
PT Credit Suisse Securities Indonesia ........................... Ella Nusantoro ; Jahanzeb Naseer ; Benny Kurniawan ; Ari Jahja ; Laurensius Teiseran
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