Charlie Ker-Gray

Address: Old Reading Road, Crowmarsh Gifford, Wallingford, Oxfordshire (OX10 8EN)
Home Phone Number: 01491 824051
Mobile Phone Number: 07932090962
Email Address: c.kgwork@outlook.com

Summary
A team member that will consistently act in the manner that is expected; in terms of meeting
targets, solving problems on a day to day basis and constantly learning to better myself (and
my role in the team) with the treatment of customers being the most important. Experienced
in dealing with and assisting customers as a result from my previous work-experience in a
music shop. I also work as freelance administration for OJL Mortgages, in which I run the
background for mortgages when I am needed - hence it being freelance and not permanent
employment. The skills I acquire from this are problem solving and working to incredibly
tight deadlines.

Skills
• Fast Learner

• Can work well independently if required.

• Well spoken to both customers and colleagues

• Problem solver

• Active listening skills

• Stocking

• Motivated team player

• Personable

Work History
Customer Assistant, 04/2015 to 05/2015 Hickies Music Shop – Reading

• Customer-orientated

• Stocked and replenished merchandise according to shop merchandising layouts.

• Cleaned and organised the shop, including the checkout desk and displays.

• Handled all customer relations issues in a gracious manner and in accordance with com-
pany policies. Welcomed customers into the shop and helped them locate items.

• Educated customers about the brand to incite excitement about the company's mission and
values.

• Used time efficiently when not serving customers, including folding clothes and cleaning
changing rooms. Actively pursued personal learning and development opportunities.
• Answered customer telephone calls promptly and in an appropriate manner.

Freelance Administration, August 2017 to current OJL Mortages

• Work consistently to tight deadlines

• Use problem solving skills to help customers in the search for their perfect mortage

• Well-spoken to customers and people of hierarchy alike

Customer Assistant (Temporary), March 23rd to 25th 2018 Next Didcot

• Deal with customers effectively during a busy sale weekend

• Make sure all items are correctly stocked and labelled

• Clean the shop if and when needed

Runner, Monday 9th April to Tuesday 10th April on the set of “Entrance No Exit”

• Complete any tasks needed whilst on set, making Tea or Coffee for instance
• Driving Actors to and from set
• Cleaning the set to make sure that everything runs smoothly
• Check that Actors and Crew are comfortable/looked after
Customer Assistant (Temporary), May 18th to Present Q Gardens Farm Shop

• Deal with customers effectively, ensuring that they get the best farm shop experience

• Make sure all items are correctly stocked and labelled

• Clean the shop

Education
GCSE: 2016 Wallingford Secondary School - Wallingford
A Level : Current Henley College - Henley