08PR020C - Incident Management

SAFETY MANAGEMENT SYSTEM PROCEDURE
08PR020C INCIDENT MANAGEMENT
Brierty Ltd ABN 65 095 459 448

72 Melville Parade South Perth WA 6151
Locked Bag 2001 South Perth WA 6951
Telephone (08) 9267 8000
Facsimile 1300 735 152
info@brierty.com.au
INCIDENT MANAGEMENT
CONTENTS
1 Purpose ...................................................................................................................................................... 4
2 Responsibilities ........................................................................................................................................... 4
3 Definitions ................................................................................................................................................... 4
4 Procedure Details ....................................................................................................................................... 7
4.1 INCIDENT CLASSES ........................................................................................................................ 7
4.2 Immediate Incident Response ........................................................................................................... 8
4.2.1 Injury Response ............................................................................................................................. 8
4.3 Incident Notification ........................................................................................................................... 8
4.3.1 Notification of Hierarchy and Timing .............................................................................................. 8
4.3.2 Level Table Explanation ................................................................................................................ 8
4.3.3 Brierty Incident Notification Schedule .......................................................................................... 10
4.4 Investigation Team .......................................................................................................................... 11
4.5 Investigation Management............................................................................................................... 11
4.5.1 Investigation Documentation Requirements Table ...................................................................... 11
4.5.2 Incident Investigation Table ......................................................................................................... 12
4.5.3 Summarising the Incident ............................................................................................................ 12
4.5.4 Guide to Gathering data .............................................................................................................. 13
4.5.5 Sequencing of events .................................................................................................................. 13
4.6 Analysis............................................................................................................................................ 13
4.6.1 Developing causes and contributing factors ................................................................................ 13
4.7 Risk Management and Action Planning ........................................................................................... 14
4.7.1 Risk Assessment and Management ............................................................................................ 14
4.7.2 Action Planning ............................................................................................................................ 14
4.8 Recording Investigation, Analysis and Actions ................................................................................ 14
4.8.1 INX InControl ............................................................................................................................... 14
4.8.2 Completing Event Report ............................................................................................................. 14
4.9 Action Management ......................................................................................................................... 15
4.10 Incident Review ............................................................................................................................... 15
4.11 Incident Close Out ........................................................................................................................... 15
4.12 Brierty Safety Alert and Lessons Learnt .......................................................................................... 16
5 Workplace Injury and Disease Codes ...................................................................................................... 16
5.1 Nature of Injury Code ....................................................................................................................... 16
5.2 Nature of Disease Code .................................................................................................................. 16
5.3 Bodily Location Code ....................................................................................................................... 17
5.4 Break Down Agency Code ............................................................................................................... 17
5.5 Mechanisms of Injury Code ............................................................................................................. 18
6 Incident Reporting Flow Chart .................................................................................................................. 19
DOCUMENT1 30-JAN-19 2 OF 19
INCIDENT MANAGEMENT
DOCUMENT CONTROL
Document ID Document Name Comment
08PR020C Incident Management
Date Version Description Originator Reviewer Approver

16/12/09 0 Safe Work Procedure Steve Hart Steve Hart Stuart Crofts
02/02/10 3 Safe Work Procedure Upgrade Steve Hart E Kelman S Hart
18/02/10 4 Safe Work Procedure Upgrade Steve Hart T Thompson Stuart Crofts
03/05/10 5 Safe Work Procedure Upgrade Steve Hart Steve Hart Stuart Crofts
30/07/10 6 New document control guidelines K Berridge Steve Hart Steve Hart
15/02/11 7 Reviewed document Steve Hart Steve Hart Tony Bevan
19/02/12 8 Included classification and notification Ben Bryan Ben Bryan Peter McBain
process
18/03/13 9 Included information on level 3 Ben Bryan Ben Bryan Peter McBain
investigation
ABBREVIATIONS
Term Abbreviation Comment
Lost Time Injury LTI
Medical Treated Injury MTI
Minor Injury MI
First Aid Injury FAI
Restricted Duties Injury RDI
Total Recordable Frequency Rate TRFR
High Potential Incident HPI
INCIDENT MANAGEMENT
1 PURPOSE
This procedure defines the Incident Management Process.
The scope of this procedure includes all events, which cause or have the potential to cause, injury, illness,
damage or loss to company assets, damage to the environment or public alarm and any other Occupational
Health Safety and Environment (OHS&E) events, which have the potential for learning or require corrective
actions for example: Environmental non-compliances, Community complaints, Plant, Property or product
incidents, Motor vehicle incidents, Breaches of occupational hygiene exposure limits and occupational
illnesses and incidents.
Incident Management Process
Incident
Incident
Incident Response Reporting / Investigation Analysis
Notification
Recording
Recording
Risk Review of Incident
Investigation, Action
Management / Management & Learning
Analysis and Management
Action Planning Risk
Actions
2 RESPONSIBILITIES
The Site Supervision with assistance of the Site Safety Advisor, Site Management will undertake the
responsibility of compiling the Incident Report
3 DEFINITIONS
Should: as highly recommended
Shall: as mandatory
AI (All Injuries) Any work related injury that requires treatment and includes first aid
injuries, medical treatment injuries, restricted work injuries, lost time
injuries and fatalities.
FAI (First Aid Injuries) Treatment administered by and within the qualifications of a trained
first aid attendant or Occupational Health Nurse.
The following examples would generally be regarded as first aid

treatment. Note this list is not exhaustive.
− Using a non-prescription medication at non-prescription

strength (for medications available in both prescription and
non-prescription form
− Administering tetanus immunizations (other immunizations,
such as Hepatitis B vaccine or rabies vaccine, are
considered medical treatment);
− Cleaning, flushing or soaking wounds on the surface of the
skin;
− Using wound coverings such as bandages, Band-Aids™,
gauze pads, glued etc.; or using butterfly bandages or Steri-
Strips™ (other wound closing devices such as sutures,
staples, etc. are considered medical treatment);
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− Using hot or cold therapy;

− Using any non-rigid means of support, such as elastic
bandages, wraps, non-rigid back belts, etc. (devices with
rigid stays or other systems designed to immobilize parts of
the body are considered medical treatment for recordkeeping
purposes);
− Using temporary immobilization devices while transporting an
accident victim (e.g., splints, slings, neck collars, backboards,
etc.);
− Drilling of a fingernail or toenail to relieve pressure, or
draining fluid from a blister;
− Using eye patches;
− Removing foreign bodies from the eye using only irrigation or
a cotton swab;
− Removing splinters or foreign material from areas other than
the eye by irrigation, tweezers, cotton swabs or other simple
means;
− Using finger guards;
− Using massages (physical therapy or chiropractic treatment)
− Drinking fluids for relief of heat stress.
MTI (Medical Treatment Injury) The management and care of a patient to combat disease or disorder
not including:
− Visits to a physician or other licensed health care
professional solely for observation or counselling;
− The conduct of diagnostic procedures, such as x-rays and
blood tests, including the administration of prescription
medications used solely for diagnostic purposes (e.g., eye
drops to dilate pupils); or
− First aid as defined above.
RDI (Restricted Duties Injury) A work related injury or illness (physical or psychological) that results
in an employee being kept by their employer, or by recommendation
of a registered/licensed physician or health care professional, from
performing one or more of their routine job functions or from working
a full shift they would otherwise have worked but not including the
day of injury/illness occurrence.
Prior to an injury being recorded as a Restricted Work Injury it will

first have met the criteria of a Medical Treatment Injury
An injury that results in one complete shift or more (the day following
LTI (Lost Time Injury) an incident) away from the workplace. To be classified as a LTI is
must be declared by a General Practitioner on a Workers
Compensation medical certificate.
TRI (Total Recordable Injury) Any injury that results in medical treatment, restricted work, lost time
or fatality, loss of consciousness or significant injury or illness
diagnosed by a physician or other licensed health care professional.
Frequency Rate: How many incidents of that category type the company is likely to
Expressed as LTIFR, TRIFR, AIFR, expect per 1,000,000 man-hours worked. The formulae is: Number
DamageFR etc. of occurrences / number of hours x 1,000,000
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Duration Rate: Indicates that average lost time per injury for the period. Calculated
on a rolling 12 monthly time frame. The number of days lost /
number of incidents.
Near Miss An unplanned event that occurred at the workplace that, although not
resulting in any injury, disease, damage, environmental or other
adverse impact, had the potential to do so. A near miss can be any
severity of incident and is not dependant on the severity rating
calculated.
Damage Damage to personal property through another's negligence, willful

destruction, or by some act of nature.
Important note: When calculating the safety blender DamageFR it

only takes into account events that cause damage to property
through another's negligence or wilfull destruction.
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Incident An unplanned event resulting in actual or potential injury, equipment

damage, property damage, environmental damage, public liability
exposure or business interruption.
Incidence Rate (IR) The number of occurrences (e.g. AI, MTI, RW, TRI and LTI) of injury
or disease for each one hundred workers employed.
Journey Injury Any injury (physical or psychological) sustained from participation in

or witness to an accident travelling to or from a Brierty workplace and
not for the purpose of conducting Brierty work elsewhere. Journey
injuries may be compensable in some jurisdictions, however will be
classed as Non-Work Related for record keeping purposes.
Non-Work Related (NWR) Any incident that occurs:

(non-occupational)
 Either at or away from a Brierty workplace that is not a result
of a work/operational related activity (e.g. heart attack,
stroke, sporting injury, pre-start stretching etc.),
 Where there is no positive link or defining event that is
associated with work (e.g. hernia, skin cancer).
 The aggravation of a previous work related injury or pre-
existing non work related injury. NB: There must not be a
specific workplace activity or event that has resulted in an
aggravation of these signs/symptoms
 When the injury is not reported as per policy or procedure
Statutory Reportable Incident Any incident required under legislation to be reported to a Statutory
Authority (eg. WorkSafe, Division of Workplace Health and Safety,
Environmental Protection Authority, Police, Energy Safety Services
etc.) The requirements vary from state to state, therefore
confirmation of specific requirements needs to be obtained prior to
reporting.
High Potential Event Is where the potential likelihood of it being a Level 1,2 or 3 is of a
possibility.
4 PROCEDURE DETAILS
4.1 INCIDENT CLASSES
Incidents include but are not limited to:
 Incidents resulting in loss, damage or  Significant process, mechanical or electrical

liability;: failures;
 Potentially serious hazards;  Environmental damage;
 Significant near misses;  Fires and vehicle incidents;
 Incidents resulting in loss, damage or  Oil/diesel spills/leaks affecting over 10 m 2 of
liability;: ground or oil spills/leaks greater than 25 L in
volume
 Non-conformances with procedures  Non-compliance with legislation
INCIDENT MANAGEMENT
4.2 IMMEDIATE INCIDENT RESPONSE

Immediate action will be taken to minimise the damage and initiate recovery from the incident.
The person in control of the area where an incident has occurred shall initiate the emergency response
procedure in accordance with Site Specific Emergency Plans.
An Immediate corrective action shall be implemented to contain the effects of the incident and/or make the
plant, equipment or premises where the incident occurred, safe.
For any incident, which affects members of the public or attracts media attention, refer to the Brierty Limited
Emergency and Crisis plans.
In the case of traumatic events the Project Manager in consultation with the Emergency Management Team
will initiate the Brierty Limited Crisis Management Procedure to ensure people who may be emotionally
affected are given the earliest possible and professional support.
Once the area has been secured and the health of the person or persons involved has been determined,
where practicable they shall be subjected to an Alcohol Test and or depending on client requests a Drug test
maybe initiated
4.2.1 Injury Response

All work related injuries and illnesses shall be assessed promptly by a qualified First Aider or Occupational
Health Nurse to determine whether medical treatment is required.
If the assessment of an injury or illness indicates that medical treatment is required, then the Project
Manager and Supervisor shall be notified promptly, they will then under take the following:
 Ensure that arrangements are made for transport to a doctor or hospital.
 Ensure that the treating Doctor or hospital receives a letter setting out the existence of the Company
rehabilitation policy and the availability of selected duties for injured persons
 Ensure that arrangements are made to inform the Next Of Kin and family of the situation.
4.3 INCIDENT NOTIFICATION
4.3.1 Notification of Hierarchy and Timing

 All incidents shall be reported to the supervisor.
 Statutory reporting requirements such as Dept, of Mines and Petroleum or Worksafe Formats shall
be completed if the Principle employer wishes Brierty Limited to undertake this duty.
 All incidents shall be reported to the client by end of shift, or sooner, if stipulated by the client’s
procedures.
 All Level 1, Level 2 and Level 3 Serious / potentially serious incidents shall be reported immediately
as per the incident notification schedule
4.3.2 Level Table Explanation

The following table will assist Management, Supervisors and Safety personnel in ascertaining the correct
level of incident. Once this has been established then they can refer to the 4.2.3 Brierty Incident Notification
Schedule.
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4.3.3 Brierty Incident Notification Schedule
INCIDENT MANAGEMENT
The above table is a minimum standard. In order to meet the specified time allowances, notification may be
verbal via telephone, especially in after hour circumstances.
4.4 INVESTIGATION TEAM

Investigation team requirements:
 At least one member of the investigation team shall have received training in incident cause
analysis;
 The responsible General Manager shall review the investigation of serious incidents;
 Investigation teams shall be set up in accordance with the requirements in the table 4.4.2 Incident
Investigation Table
4.5 INVESTIGATION MANAGEMENT

The level of investigation and reporting required shall be in accordance with the requirements set out in the
table below.
In Level 1 and 2 incidents where an additional formal report is required, the Serious Incident Investigation
Report” format shall be used.
The steps of an investigation shall include:
 Set up of investigation team

 Summarising the Incident
 Gathering data
 Sequencing of events
Followed by:
 Analysis - Developing causes and contributing factors

 Risk Management and Action Recommendations / Planning
Investigation and analysis of all incidents shall commence within two working days and an investigation
report shall be issued within two weeks.
4.5.1 Investigation Documentation Requirements Table

Incident Level Documentation Required
Level 1 Photographs
Potential Level 1 Statements
Sequence of events and causes map
Plans of the area
Maintenance reports
08TE023C_Incident Report
08TE025C_Serious Incident Investigation Report
Incident Safety Alert issued
Level 2 Photographs
Statements
Sequence of events and causes map
Plans of the area
Maintenance reports
08TE025C_Serious Incident Investigation Report
Incident Safety Alert issued
INCIDENT MANAGEMENT
Incident Level Documentation Required

Level 3 Photographs
Statements
Plans of the area
08TE026C_5 Why Investigation Tool
Root causes tab on INX InControl
Level 4 & 5 Photographs
Statements
Plans of the area
4.5.2 Incident Investigation Table

Allocated Personnel for Investigation
Level Team Guideline Responsibility

Level 1 General Manager/Nominee General Manager - Determines who
Potential Level 1 Project Manager is required to coordinate and
HSEQ Manager/OSH Coordinator participate
Safety Advisor
Project Superintendents/Supervisors
Maintenance Superintendents/Supervisors
Safety Representatives
May require External Specialists
Involved Employees
Level 2 General Manager/Nominee Project Manager - Determines who is
Project Manager required to coordinate and participate
HSEQ Manager/OSH Coordinator
Safety Advisor
Project Superintendents/Supervisors
Maintenance Superintendents/Supervisors
Involved Employees
Level 3 Supervisor Project Manager - Determines who is
Safety Advisor required to coordinate and participate
Maintenance
Employee
Employees Involved
Level 4 & 5 Supervisor Project Manager - Determines who is
Safety Advisor required to coordinate and participate
Employees Involved
4.5.3 Summarising the Incident

Before the incident can be solved or analysed, a precise description of what happened is required. The
incident summary shall be concise, objective, and non-judgmental and shall focus on the process and not
speculate about the causes of the problem. The incident summary will be based on 6 facts.
These are as follows:
1. Who was involved?

2. What was going on just before the incident happened?
3. What went wrong?
4. What happened as a result?
INCIDENT MANAGEMENT
5. Where did it happen?

6. When, what date and time did it happen?
4.5.4 Guide to Gathering data

The following list of recommendations shall be noted when gathering data for incident investigation:
 A preliminary site visit shall be made to familiarise the investigation team with the site, the damage,
the names of witnesses, and the process and plant equipment.
 Photographs of the site are invaluable. A record of the location and viewpoint of each photograph
shall be kept.
 Sketch plans and notes shall be kept as appropriate.
 Examination of the damage caused by the incident usually yields much useful information.
 Always check that new hazards are not created as a result of the investigation activities.
 Witnesses shall be encouraged to write down their experience whilst it is fresh and before they have
talked to other witnesses.
 Evidence collection usually begins as soon as possible after the incident. As the analysis proceeds
additional information may be required and shall be collected. Team members shall be assigned
responsibility for collecting the evidence as required. The source, date, time and place and who
provided each piece of information shall be recorded.
It is useful to sort the data collected into the following groups:
 People
 Environment
 Equipment
 Procedures
 Organisation
4.5.5 Sequencing of events

The sequence of events shall be determined and reported as a sequence list or a diagrammatic timeline.
4.6 ANALYSIS
4.6.1 Developing causes and contributing factors

A comprehensive analysis needs to look at all the causes leading up to an incident in order to identify and
implement in full, the appropriate corrective actions. Because incidents are often complex, there may be
many causes for why an incident occurs. A detailed analysis of an incident will normally dig down to reveal
three or four layers of causes. This can be done by simply by asking, “WHY?” At least 5 TIMES and drawing
up a basic Incident Tree. The causes can then be sorted into Failed or Absent Defences, Person or Team
Factors, Workplace Factors and Organisational Factors (described in the table below). This analysis allows
better identification of corrective actions.
Cause Description
Failed or Absent Defences Failures that result from inadequate or absent defences that failed to detect and/or
protect against technical and/or human errors. These are often the last minute
measures that failed or were missing.
Person or Team Factors Person or team factors are errors or violations made by a person or work team and
had an immediate adverse effect or were associated with personnel having direct
contact with equipment.
Environmental Factors Workplace factor are conditions in existence immediately prior to, or at the time of the
incident. These might be task, situational or environmental conditions that have
impacted on human and/or equipment performance.
Organisational Factors These factors may include management decisions; poorly designed equipment;
INCIDENT MANAGEMENT
inadequate procedures; people’s ignorance or poor maintenance of equipment.
4.7 RISK MANAGEMENT AND ACTION PLANNING
4.7.1 Risk Assessment and Management

Before action planning commences the investigation team shall look at the incident causes identified in the
above steps and give the underlying incident circumstances an initial risk assessment rating i.e. a risk rating
prior to any corrective actions being applied. Risk ratings will be assigned in accordance with
08PR003C_Risk Management.
This activity will give an overall perspective of the degree of risk that needs to be considered in planning
corrective and preventative actions. Regardless of the risk rating given to the circumstances / causes of
incidents all OH&S risks are to be reduced as far as practicable.
4.7.2 Action Planning

The following list of recommendations shall be noted when action planning for the incident risks:
 Corrective actions shall prevent the incident from recurring. Recommendations shall arise out of the
findings of the investigation.
 Corrective actions shall address the causes. There may be more than one possible corrective action
for each cause.
 It shall be decided which causes shall be worked on and in which priority. In addition, it is important
to identify as many potential corrective actions as possible.
 Brainstorming is a tool that can be used to generate possible corrective actions.
 The investigation team shall ensure the investigation details, corrective and preventative actions,
those responsible for completing actions, completion dates and dates for evaluation and follow up
are recorded.
 All recommendations shall be documented including those considered and rejected. Investigation
records may be subpoenaed as evidence in any future legal action.
 It is important that facts are distinguished from opinions in the report and the basis for conclusions is
recorded.
 A review of the effectiveness of corrective actions is conducted on completion of the action plan at
which point a residual risk rating is calculated. If corrective actions have been ineffective or have not
reduced risks as far as practicable, a new action plan shall be identified and implemented.
4.8 RECORDING INVESTIGATION, ANALYSIS AND ACTIONS
4.8.1 INX InControl

InControl is an incident and events management solution that is designed to meet the requirements of the
OHSE management team while helping foster the culture of participation in OHSE activities and goals. Its
strong customer base spans a range of industries whose members provide continuous feedback, ensuring
that it keeps pace with industry best practice and standards.
InControl includes logging and management of any type of incident or event related to OHSE including
hazards, audits, injuries and investigation reports. Exposure hours are recorded to produce statistics in
accordance with OHSE Standards. It includes automated follow up and close out of actions. Reporting is
very strong with InControl, and data can be extracted from the data base to spreadsheet for analysis
purposes
4.8.2 Completing Event Report

Upon completion of the incident investigation, analysis, and risk management / action planning, all hard copy
and electronic evidence of such shall be collated into a format suitable for effective and efficient data entry
INCIDENT MANAGEMENT
and stored in the Brierty data base in which is InControl. Completing 08FC029C_Serious Incident
Investigation Report
Upon completion of the incident investigation, analysis, risk management and action planning, the hard copy
of the report will be collated with all the evidence and placed into the report format. This report format will
then be visualised and if necessary corrected by the Project Manager. Once this has been under taken the
report will then be signed off by the Project Manager and issued to the client and if applicable forwarded on
to the state regulatory, General Manager and South Perth office.
4.9 ACTION MANAGEMENT

All corrective actions for all incidents shall be placed into the InControl Data Base system allowing them to
be tracked. The progress of these corrective actions is reliance on project management to have them
completed and tracked, with a practicable completion and close out date placed on them. This will then be
audited to ensure that they have been implemented as well as being effective.
Action Management reports Table

Report Description
Incidents with Action Summary InControl shows all the incidents that have occurred and what their assigned
actions are. This allows Managers to ensure all incidents are being assigned and
that corrective / preventative actions have been put in place.
All Open Actions InControl shows all of the Outstanding actions (including overdue) to give a true
representation of the outstanding work.
Overdue Actions InControl shows all overdue actions by ranking them – any overdue actions shall
be forward onto the respective chain of command, if they are not closed out by a
certain period, then that action will be forward onto the Manager. Managers will
then be able to be informed as to the reason for the overdue status
4.10 INCIDENT REVIEW

Upon completion of the action plan the investigation team shall review the effectiveness of the corrective
and preventative actions resulting from incidents. It may take days; weeks or even months before the action
plan is completed i.e. all actions have been completed and closed out.
A report will be made available by the site safety advisor through InControl notifying site personnel of when
an incidents action needs to be completed.
Once this has been under taken then the site Project Manger and Safety personnel will coordinate a residual
risk review of the incident.
Examination of the residual risk shall include assessing it to confirm that risks have been reduced as far as
practicable. The residual risk ranking shall then be entered into the corrective action register, and a copy will
be sent to the HSEQ Manager who will then inform the Senior Management of the Review of Risk and
Incident Management.
4.11 INCIDENT CLOSE OUT

Once the Management risk and incident management review have been conducted then the incident can be
closed out in the data base. The HSEQ Manager/OH&S Coordinator will check the incident report forms to
ensure the procedure has been followed and all of the attachments are in order.
Originals of the Incident Forms, attachments and any additional formal reports shall be forwarded to the
Safety Coordinator for filing.
INCIDENT MANAGEMENT
Records of incidents and occupational illnesses shall be retained indefinitely. Where required, records of
injuries, occupational illnesses and other incidents shall be summarised and retained in accordance with
local legislative requirements.
4.12 BRIERTY SAFETY ALERT AND LESSONS LEARNT

The Brierty Safety Alert shall be used for all Level 1 and Level 2 incidents where there are lessons learnt
that need to be deployed throughout other projects. The Safety Alert is compiled by the OH&S Coordinator
or HSEQ Manager, they will then forward it on to the General Manager for final approval, once the approval
has been given It will then be sent to the Quality Assurance department to be recorded and logged then
distributed to all the sites for awareness.
5 WORKPLACE INJURY AND DISEASE CODES

The following Workplace Disease and Injury codes are compiled from the AS 1885 Australian Standard,
these need to be referred to when completing the 08TE023C_Incident Form.
5.1 NATURE OF INJURY CODE

01 Fractures (excluding of vertebral column)
02 Fracture of vertebral column with or without mention of spinal cord lesion
03 Dislocations
04 Sprains and strains of joints and adjacent muscles (including acute trauma sprains and strains only)
05 Intracranial injury, including concussion
06 Internal injuries of chest, abdomen and pelvis
07 Traumatic amputations, including enucleating of the eye (loss of eyeball)
08 Open wound not involving traumatic amputation
09 Superficial injuries
10 Contusion with intact skin surface and crushing injury, excluding those with fracture
11 Foreign bodies on external eye, in ear or nose or in respiratory, digestive or reproductive systems
(including choking)
12 Burns
13 Injuries to nerves and spinal cord without evidence of spinal bone injury
14 Poisoning and toxic effects of substances
15 Effects of weather, exposure, air pressure and other external causes (including bends, drowning,
electrocution)
16 Multiple injuries (only to be used where no principal injury can be identified)
17 Damage to artificial aids
19 Other and unspecified injuries
5.2 NATURE OF DISEASE CODE

21 Deafness
22 Eye disorders (non-traumatic)
28 Other diseases of the nervous system and sense organs
31 Disorders of muscle, tendons and other soft tissues (includes synovitis, tenosynovitis, bursitis)
38 Other diseases of the musculoskeletal system and connective tissue
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41 Dermatitis and other eczema

48 Other diseases of the skin and subcutaneous tissue
51 Hernia
58 Other diseases of the digestive system
61 Infectious and parasitic diseases
71 Diseases of the respiratory system (including asthma, legionnaire’s disease, asbestosis,
pneumoconiosis)
81 Disease of the circulatory system (including heart disease, hypertension, hypotension, varicose veins)
91 Cancers and other neoplasms
95 Mental disorders
98 Other diseases
5.3 BODILY LOCATION CODE

01 Eye
02 Ears
03 Face
04 Head (other than eye, ear and face)
05 Neck
06 Back
07 Trunk (other than back and excluding internal organs)
08 Shoulders and arms
09 Hands and fingers
10 Hips and legs
11 Feet and toes
12 Internal organs (located in the trunk)
98 Multiple locations (more than one of the above)
99 General and unspecified locations
5.4 BREAK DOWN AGENCY CODE

01 Machinery and fixed plant
02 Mobile plant
03 Road transport
04 Other transport
05 Powered equipment, tools and appliances
06 Non-powered hand tools
07 Non-powered equipment
08 Chemicals
09 Non-metallic substances
10 Other materials, substances or objects
11 Outdoor environment
12 Indoor environment
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13 Underground environment
14 Live animals
15 Non-living animals
16 Human agencies
17 Biological agencies
18 Non-physical agencies
98 Other agencies
99 Unspecified agencies
5.5 MECHANISMS OF INJURY CODE

01 fall s from a height
02 fall s on the same level (including trips and slips)
03 Hitting objects with a part of the body
04 Exposure to mechanical vibration
05 Being hit by moving objects
06 Exposure to sharp, sudden sound
07 Long term exposure to sounds
08 Exposure to variations in pressure (other than sound)
09 Repetitive movements with low muscle loading
10 Other muscular stress
11 Contact with electricity
12 Contact or exposure to heat and cold
13 Exposure to radiation
14 Single contact with chemical or substance (excludes insect and spider bites and stings)
15 Long term contact with chemical or substance
16 Other contact with chemical or substance (includes insect and spider bites and stings)
17 Contact with, or exposure to, biological factors
18 Exposure to mental stress factors
19 Slide or cave-in
20 Vehicle accidents
98 Other and multiple mechanisms of injury
99 Unspecified mechanisms of injury
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6 INCIDENT REPORTING FLOW CHART
Incident
Level 1, 2 or 3 Incident Level 4 or 5 Incident
Secure the area (delegate Potential Level 1, 2 or 3 High Potential

task) Yes Event?
No
Provide assistance of First

Secure the area
Aid (delegate task)
Notify Project Manager &

Provide assistance of First
confirm level status of
Aid
Incident
Project Manager to notify Notify Project Manager &

General Manager & Client Safety Advisor
General Manager to notify InControl input or complete

Managing Director and Incident Report (Notification
HSEQ Manager Process)
Establish and notify

Investigation Team
Gather evidence e.g. photos

& witness statements
InControl input or complate

Incident Report (Notification
Process)
Conduct full investigation

with Investigation Team

08PR020C - Incident Management

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08PR020C - Incident Management

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SAFETY MANAGEMENT SYSTEM PROCEDURE

08PR020C INCIDENT MANAGEMENT

Brierty Ltd ABN 65 095 459 448

Date Version Description Originator Reviewer Approver

Incident Management Process

The following examples would generally be regarded as first aid

− Using a non-prescription medication at non-prescription

− Using hot or cold therapy;

Prior to an injury being recorded as a Restricted Work Injury it will

Damage Damage to personal property through another's negligence, willful

Important note: When calculating the safety blender DamageFR it

Incident An unplanned event resulting in actual or potential injury, equipment

Journey Injury Any injury (physical or psychological) sustained from participation in

Non-Work Related (NWR) Any incident that occurs:

 Incidents resulting in loss, damage or  Significant process, mechanical or electrical

4.2 IMMEDIATE INCIDENT RESPONSE

4.2.1 Injury Response

 Ensure that arrangements are made for transport to a doctor or hospital.

4.3 INCIDENT NOTIFICATION

4.3.1 Notification of Hierarchy and Timing

4.3.2 Level Table Explanation

4.3.3 Brierty Incident Notification Schedule

4.4 INVESTIGATION TEAM

4.5 INVESTIGATION MANAGEMENT

The steps of an investigation shall include:

 Set up of investigation team

 Analysis - Developing causes and contributing factors

4.5.1 Investigation Documentation Requirements Table

Incident Level Documentation Required

4.5.2 Incident Investigation Table

Level Team Guideline Responsibility

4.5.3 Summarising the Incident

These are as follows:

1. Who was involved?

5. Where did it happen?

4.5.4 Guide to Gathering data

It is useful to sort the data collected into the following groups:

4.5.5 Sequencing of events

4.6.1 Developing causes and contributing factors

inadequate procedures; people’s ignorance or poor maintenance of equipment.

4.7 RISK MANAGEMENT AND ACTION PLANNING

4.7.1 Risk Assessment and Management

4.7.2 Action Planning

4.8 RECORDING INVESTIGATION, ANALYSIS AND ACTIONS

4.8.1 INX InControl

4.8.2 Completing Event Report

4.9 ACTION MANAGEMENT

Action Management reports Table

4.10 INCIDENT REVIEW

4.11 INCIDENT CLOSE OUT

4.12 BRIERTY SAFETY ALERT AND LESSONS LEARNT

5 WORKPLACE INJURY AND DISEASE CODES

5.1 NATURE OF INJURY CODE

5.2 NATURE OF DISEASE CODE

41 Dermatitis and other eczema

5.3 BODILY LOCATION CODE

5.4 BREAK DOWN AGENCY CODE

5.5 MECHANISMS OF INJURY CODE

6 INCIDENT REPORTING FLOW CHART

Level 1, 2 or 3 Incident Level 4 or 5 Incident

Secure the area (delegate Potential Level 1, 2 or 3 High Potential

Provide assistance of First

Notify Project Manager &