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IT Application

e-Governance involves applications which are used by government agencies/


organizations to provide better governance

e-Business applications use technology to effectively access and deliver business


related services and perform various kinds of business transactions.

e-Learning applications use technology to effectively deliver and monitor learning


and teaching processes. They help the trainer to organize and manage his/her lesson
plans, present them to students/learners, evaluate and take the feedback to
enhance & fine-tune this process in future.

An IT application has two major parts: Front-end (The user interface) and back-end
(The database)

The front-end of an IT application is usually a group of one or more forms through


which the user enters the input values and is shown the corresponding output. A
good front-end ensures the acceptance of the application in the first go.

The back-end of an IT application is the database in which all the data is stored.
This database resides in the server. All the data which is requested by the front-end
is supplied by back-end. A good back-end ensures sustainability, efficiency and easy
modification of the application.

Development of an IT application involves creation of front-end, back-end, and


connecting these two. It also involves testing the application and then implementing
it.

Use of ICT ((Information and Communication Technology) has its social and
economic impacts. Society is impacted as due to ICT people change their way of
conducting the transactions and thus save their time, money, and energy. Economy
is impacted as ICT leads to fast completion of data transfer and data processing
jobs. ICT also brings transparency in the administration

Social and Economic benefits of ICT:


 Social networking sites help people remain in touch with their nears and
dears even when they are staying on opposite sides of the globe.
 Social networking sites help like minded people come together and work for
some cause.
 e-Governance sites help people save their productive time by performing
various government related jobs like getting some forms, depositing bills
online.
 ICT helps economy grow at a faster rate as it provides transparency in the
processes and helps the government to keep check on defaulters.
 Due to e-Banking and use of plastic money more money is put in circulation
leading to faster growth of GDP.
 e-Learning sites make quality study material available even to the students
staying at remote places.

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Infomania is the condition of reduced concentration caused by continually
responding to electronic communications such as e-mail, SMSs, MMSs etc. ICT is
making more and more people infomaniac.

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IT Application Questions

1. How does e-business improve customer satisfaction- Write one point.


Ans.
1. E-Business helps customer to compare the features of products and then purchase.
2. The price of items purchased through e-business is less as compared to retail price.
2. How has our society benefited from e-governance? Write 2 points.
Ans. 1. E-governance helps economy grow at a faster rate as it provides transparency in the
processes and helps the government to keep check on defaulters.
2. e-Governance sites help people save their productive time by performing various government
related jobs like getting some forms, depositing bills online.
3.

Ans. 1. Textfield 2. Radiobutton 3. Combo box 4. Submit Button


4. How is e-learning beneficial to students. Write one point
Ans. 1. The students can learn at their own pace and at any time.
2. e-Learning sites make quality study material available even to the students staying at remote
places.
5. List any two features of a good interface of an application.
Ans. 1. Consistency in looks and operations plays a major role in front-end design. If in one
window the buttons are placed at the bottom, then in all the other windows also they should be
placed at the bottom.
2. Ask for minimum textual data to be entered by the user. If you have to ask for class and
section, provide a list to choose the class, provide radio buttons to choose the section. This way
user has the options only to enter the valid data.
3. Make the sequence of moving from one window to another exactly same as the flow of work
the application is made to do.
6.

Ans. 1. Textbox 2. Radio button/combo box 3. Checkbox / List box 4. Reset button
7. What is the impact of e-Learning sites on students learning process?
Ans. 1. The students can learn and understand the topic quickly by seeing the animations in the
e-learning sites as both the audio and visual effects are there in the videos.
2. Students can view the topic practically instead of learning the things in traditional class room
teaching.
8. Write two advantages of e-Business sites.
Ans. 1. E-business sites provide cheaper products as the transaction is direct from manufacturer
to customer.
2. E-business sites saves our time, as we don’t have to physically go to the market.
9. Write three important features of e-Governance ? Give URL of one of the commonly used e-
Governance portal.
Ans. E-governance provides:
1. Transparency in government functioning.
2. Eliminates corruption.
3. saves time and money of the people, as they can avail the government facility online.
Example of E-governance portal: www.delhi-govt.nic.in
10. (i) A message "Enter Name" in front of a Text Field. TextField
(ii) An input to choose more than one subjects from a set of given choices. Listbox
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(iii) An input for entering comments of user. TextArea
(iv) An input for accepting the residential area out of Rural and Urban as options. Radiobutton
11. What social impact does e-Governance have on society? Ans. Same as Q9.
12. Write two important features of e-Business. Give two most commonly used e-Business sites.
Ans. Same as Q8. E-Business sites: ebay.in, amazon.com, flipkart.com
13.

Ans. 1. TextField / TextArea 2. Radiobutton 3. Combobox 4. Checkbox / Listbox


14. How is e-learning beneficial to students? Write one point. Ans. same as Q4
15. How does e-governance help in reducing corruption? Write 2 points.
Ans. 1. Since the forms are filled online so it eliminates the touts and direct interaction of the
common man with the government officials.
2. It increases the accountability of the concerned person as they have to respond to the
queries within stipulated time, so it also reduces corruption.
16.

Ans. (i) Textfield (ii) Combo box (iii) Text field (iv) Submit Button
17. How popularity of e-Commerce has benefited a common man? Give the domain name of one
popular e-Commerce site. Ans. Same as Q12
18. Give two addresses of most commonly used e-Learning sites.
Ans. 1. khanacademy.com 2. coursera.org 3.w3cschools.com 4. teded.com
19.

Ans. 1. Combo box 2. Radio button 3. Checkbox / Listbox 4. Text Area


20. Define e-learning. Give one popularly used website of e-learning.
Ans. e-Learning applications use technology to effectively deliver and monitor learning and
teaching processes. They help the trainer to organize and manage his/her lesson plans, present
them to students/learners, evaluate and take the feedback to enhance & fine-tune this process
in future.
E-Learning websites:-
1. khanacademy.com 2. coursera.org 3.w3cschools.com 4. teded.com
21. "Use of e-governance has its social and economic impacts." Justify.
Ans.
1. e-Governance sites help people save their productive time by performing various
government related jobs like getting some forms, depositing bills online.
2. E-governance helps economy grow at a faster rate as it provides transparency in the
processes and helps the government to keep check on defaulters.

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22.

Ans. 1. Textfield 2. Combobox 3. Radiobutton 4. Submit button


23. Write two features of a good interface. Ans. same as Q5.
24. How is e-business beneficial to shopkeepers? Write two points.
Ans. 1. They can sell their products even to far distant places or to different countries.
2. They can sell at any time of the day that is it is open 365 days 24 hours.
3. They don’t have to be present physically at the shop all the time.
25.

Ans. 1. Textfield 2. Radiobutton 3. Combobox 4. Submit button.


26. What is the role of a good back-end in an IT application?
Ans. Following are the features of a good back-end database:
1. It should use multiple tables for storing data to avoid data redundancy.
2. Tables in the database should be created using constraints wherever applicable.
3. Keys (Primary and Foreign) of tables must be defined.
27. Identify e-Governance and e-Learning applications from the following:
i) On-line experiments in a virtual laboratory of a college. e-Learning
ii) On-line application submission for change of address in the passport. e-governance
iii) On-line bill payment of Water Charges to Jal Board of any state. e-governance
iv) On-line tutorials for physics. e-Learning
28. Sno Control used to : Control
1. Enter the name Textfield
2. Select the department from the available list Combobox
3. Choose type of employee (Permanent / Regular) Radiobutton
4. Display the picture of the employee Label

29. Write one advantage and one disadvantage of e-learning to students.


Ans. Advantage: Students can learn at any time and at their own pace and at any location.
Disadvantage: There is a lack of input from teachers and the student also gets boredom easily.
30. What precaution must be taken with regard to making payments while shopping online?
Ans. 1. The website must use a secure protocol (https)
2. We should check for the authenticity of online shopping website and only then make
payment.
32. ‘Bachpan Toys’ is a small company manufacturing toys. They have decided that it would be
beneficial to the company to create a website which would allow customers to order toys on-
line. State how ‘Bachpan Toys’ would benefit from the website.
Ans. 1. They can sell their products even to far distant places or to different countries.
2. They can sell at any time of the day that is it is open 365 days 24 hours.
3. They don’t have to be present physically at the shop all the time.
33. Which of the following is/are the advantage(s) of e-Governance
i) technology makes governance speedier
ii) Computer literacy and basic Internet usage is not required.
iii) Governance is made transparent, that is most of the information is available to public.
Ans. i) technology makes governance speedier and iii) Governance is made transparent, that is
most of the information is available to public.
34. “In e-Business, customers should shop only when they trust the e-store provider for payment
methods”-Justify the statement.
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Ans. Yes, we should check for the payment methods available, if we are purchasing from a new
e-business website. As it could also be a fake website and after taking the payment they can con
us. So we should try to use cash on delivery option when we are purchasing from a new website.
35. Which of the following statements is NOT true in e-Governance ? Rewrite the statement after
correcting it.
(i) Online applications and tracking of status of applications should be provided.
(ii) Citizens should not be required to submit documents in physical form.
(iii) Online Forms should be made tricky so that only well educated users can enter data.
(iv) Government should interact with citizens and enlighten them about different schemes
through social media and web based platforms.
Ans. (iii) Online Forms should be made tricky so that only well educated users can enter data.
The forms should be simple and easy to fill
36. Observe the given domains carefully and identify the category it belongs out of e-
Governance/e-Business/e-Learning:
i. AMAZON: www.amazon.in ii. PMO(Prime Minister’s office): www.pmo.gov.in
Ans. i. E-Business ii. E-Governance
37. Mention any one social and economic benefit of ICT.
Ans. 1. Social networking sites help people remain in touch with their nears and dears even
when they are staying on opposite sides of the globe.
2. Due to e-Banking and use of plastic money more money is put in circulation leading to faster
growth of GDP.
38. (i) Define e-governance.
(ii) List two advantages of e-governance to a disabled person.
Ans. (i) e-Governance involves applications which are used by government agencies/
organizations to provide better governance
(ii) 1. Disabled person can fill the forms online at his house without going anywhere
2. Disabled person can save time and money by using e-governance facility.
39. How does E-business help organizations to provide better customer services?
Ans. 1. It helps customer to get the product at their door step and that too at no extra cost.
i.e. free delivery charges.
2. It helps tracking of the orders and hence faster processing time and better customer
satisfaction.
40. List two main requirements that a company needs to put in place to offer an online shopping
facility to customers.
Ans. 1. They must have an e-business website 2. They must have multiple payment methods.
41. Write two examples where e-governance has reduced Paper work.
Ans. 1. When we apply for the modification in Aadhar, we don’t have to submit any physical
form, this saves paper.
2. Most of the examinations conducted by government doesn’t require us to submit physical
form and hence it saves lakhs of papers.
42. Write down any two benefits of net banking.
Ans. 1. We can transfer money at anytime and from anywhere.
2. We can use the netbanking facility to pay for online purchases and filling online forms.
43. Mr. Sanjay, a banking professional want to enroll himself in an e-Learning course.
Mention him any two challenges of e-Learning.
Ans. 1. He should have a multimedia computer/Laptop.
2. He should have internet facility
3. He should be self-disciplined.
4. He should verify the validity / authenticity of certification of e-learning course.

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