Name: Date Hired: Job Title: PARTS CUSTODIAN Evaluation Date: Company: Branch Head: Branch: Rating Description Code EXCEEDS EXPECTATION: Consistently meets and exceeds job requirements. Please take note outstanding achievements. 5 SLIGHTLY EXCEEDS EXPECTATION: Often meets job expectations on time. Performance is better than the average. 4 MEETS EXPECTATION: Meets job requirements on a regular basis 3 SLIGHTLY BELOW EXPECTATION: Performance is below thee minimum standards. However Potential to improve within a reasonable time frame. 2 BELOW EXPECTATION: Performance is well Below standard. Whether the person can improve to meet the minimum standard is questionable. 1 Criteria Guidelines Remarks Based on Actual Performance Rating Able to contribute to the SALES achievement of MC Parts Sales Target.
Entertains Spare Parts & Services
Inquiries. INQUIRIES Ensure that all Parts & Services Inquiries are logged in
Creates Purchase Requisition
Ensure that all fast moving
spareparts are available. INVENTORY Maintain and update Bincard
Conducts a regular physical
counting of Spareparts. Must tally with the report.
Submits Daily/Weekly/Monthly Parts
REPORTS & Services Report on time
Page 1 PCN
Criteria Guidelines Remarks Based on Actual Performance Rating
Able to read and interpret parts catalogue, familiar with all MC Parts PRODUCT KNOWLEDGE per model. Updated with the latest price & promo on MC spare parts Maintains an organize workplace and ensure 5s compliance of 5S (Spareparts warehouse, spareparts cabinet, etc)
Entertain customer complains, No
incident of customer complain
CUSTOMER SERVICE Able to entertain/create Job Order
as assigned by BH when needed. Observes proper telephone etiquette