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1/21/2019 A step by step guide on how to update your R Link device.

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Renaultsport.co.uk Forum (/forum/default.aspx?g=forum) » Road Cars (/forum/default.aspx?


g=forum&c=25) » Mégane (/forum/default.aspx?g=topics&f=54) » A step by step guide on how to update
your R Link device.

A STEP BY STEP GUIDE ON HOW TO UPDATE YOUR R LINK DEVICE.


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danny91 (/forum/default.aspx? #1 (/forum/default.aspx?


g=profile&u=46332&name=danny91) g=posts&m=1140089#post1140089) Posted : 27 May
  2015 17:28:52(UTC) (2015-05-27T17:28:52Z)

So after much time searching online and doing bits by


myself, I've finally found out how to update your R Link.

(/forum/default.aspx? STEP 1:-


g=profile&u=46332&name=danny91) Go to gb.rlinkstore.com

STEP 2:-
Posts: 16 If you haven't yet registered for an account then do this
by selecting register (obviously lol).
You will need to enter your usual bits of info, plus your
car VIN (for those who don't know, this can be found on
your logbook or in the bottom right corner of your
windscreen), and your R Link serial number. (I found
this by going into the R Link in car, go to settings, then
onto status and version information. Then clicking on
TomTom version info).
https://www.renaultsport.co.uk/forum/default.aspx?g=posts&m=1165291 1/10
1/21/2019 A step byAnd youonalso
step guide have
how to updateto choose
your a name
R Link device. for your car lol.

Register and then validate your email address.

STEP 3:-
When you log in to the R Link store on your PC, you
should be greeted with a message saying something
along the lines of "your car name" updates available.

STEP 4:-
Click on update. A new page should appear saying that
you need to download the R Link Toolbox.
Download it.

STEP 5:-
Take the memory card out of your car (don't just pull it
out though. Go into settings and go to remove SD
card).
Insert into your PC.
The R Link toolbox window should pop up and
eventually state that it is installing updates.
DONT REMOVE THE CARD UNTIL EVERYTHING HAS
FINISHED INSTALLING! IT MAY ALSO MAKE A
BACKUP COPY OF YOUR SD CARD! (MINE DID)

STEP 6:-
When installation has finished remove card and insert
back into your car.
IMPORTANT
TURN YOUR ENGINE ON SO THE R LINK DOESN'T
SWITCH ITSELF OFF DURING THE UPDATE!!
Let it do its thing and then you should be all up to date!
Edited by user 28 May 2015 08:21:03(UTC) (2015-05-
28T08:21:03Z)  | Reason: Not specified

REGISTER A NEW ACCOUNT (/FORUM/DEFAULT.ASPX?G=REGISTER) .

https://www.renaultsport.co.uk/forum/default.aspx?g=posts&m=1165291 2/10
1/21/2019 A step by step guide on how to update your R Link device.
Andy Poulton
(/forum/default.aspx? #2 (/forum/default.aspx?g=posts&m=1140118#post1140118)
g=profile&u=38416&name=Andy Posted : 28 May 2015 07:16:08(UTC) (2015-05-28T07:16:08Z)
Poulton)  

I was told very firmly to have the engine running during the
update or go for a drive! [20 to 30 minutes for one of them or
a map]
As if the ignition turns off, as it will, during the update it will
(/forum/default.aspx?
fail/corrupt.
g=profile&u=38416&name=Andy
Poulton)
The R Link helpline does give out/send very precise detailed
guides/instructions. They have been brilliant in the past.

Posts: 384 Cheers Andy

danny91 (/forum/default.aspx? #3 (/forum/default.aspx?


g=profile&u=46332&name=danny91) g=posts&m=1140121#post1140121) Posted : 28 May
  2015 08:14:51(UTC) (2015-05-28T08:14:51Z)

I didn't have my engine running. I got in the car inserted


the SD card and let it update. The R Link didn't turn
itself off like it normally does if you have the radio on
(/forum/default.aspx? without the ignition on.
g=profile&u=46332&name=danny91)
It seems daft that you have to ring a bloody helpline
though to find out how to update. There should be clear
Posts: 16 instructions somewhere online. But there isn't.

Is there any way to edit my post, as I probably should


put it in there as a precaution?
Cheers.

del115 (/forum/default.aspx? #4 (/forum/default.aspx?


g=profile&u=35895&name=del115) g=posts&m=1140124#post1140124) Posted : 28 May
  2015 08:19:15(UTC) (2015-05-28T08:19:15Z)

https://www.renaultsport.co.uk/forum/default.aspx?g=posts&m=1165291 3/10
1/21/2019 A step by step guide on how to update your R Link device.
Originally Posted by: danny91
(/forum/default.aspx?
(/forum/default.aspx?
g=profile&u=35895&name=del115)
g=posts&m=1140121#post1140121)
I didn't have my engine running. I got in the car
inserted the SD card and let it update. The R Link
Posts: 1,383
didn't turn itself off like it normally does if you have
Location: West Wales
the radio on without the ignition on.

It seems daft that you have to ring a bloody helpline


though to find out how to update. There should be
clear instructions somewhere online. But there isn't.

Is there any way to edit my post, as I probably


should put it in there as a precaution?
Cheers.

Open your own post - click on Edit.

danny91 (/forum/default.aspx? #5 (/forum/default.aspx?


g=profile&u=46332&name=danny91) g=posts&m=1140126#post1140126) Posted : 28 May
  2015 08:22:31(UTC) (2015-05-28T08:22:31Z)

https://www.renaultsport.co.uk/forum/default.aspx?g=posts&m=1165291 4/10
1/21/2019 A step by step guide on how to update your R Link device.
Originally Posted by: del115
(/forum/default.aspx?
g=posts&m=1140124#post1140124)
(/forum/default.aspx? Originally Posted by: danny91
g=profile&u=46332&name=danny91)
(/forum/default.aspx?
g=posts&m=1140121#post1140121)
I didn't have my engine running. I got in the
Posts: 16
car inserted the SD card and let it update.
The R Link didn't turn itself off like it
normally does if you have the radio on
without the ignition on.

It seems daft that you have to ring a bloody


helpline though to find out how to update.
There should be clear instructions
somewhere online. But there isn't.

Is there any way to edit my post, as I


probably should put it in there as a
precaution?
Cheers.

Open your own post - click on Edit.

Cheers. Sorted it.

Andy Poulton
(/forum/default.aspx? #6 (/forum/default.aspx?g=posts&m=1140148#post1140148)
g=profile&u=38416&name=Andy Posted : 28 May 2015 13:31:18(UTC) (2015-05-28T13:31:18Z)
Poulton)  

Hi Danny.
Okay just updated mine, 30 seconds in the laptop DONE. In
car just loaded the EU map as usual and that was it?
Previously it came up with a message that the SYSTEM HAS
(/forum/default.aspx?
BEEN UPDATED. Nothing this time.
g=profile&u=38416&name=Andy
Poulton)
Now worries all done.

Cheers Andy
Posts: 384

https://www.renaultsport.co.uk/forum/default.aspx?g=posts&m=1165291 5/10
1/21/2019 A step by step guide on how to update your R Link device.

danny91 (/forum/default.aspx? #7 (/forum/default.aspx?


g=profile&u=46332&name=danny91) g=posts&m=1140151#post1140151) Posted : 28 May
  2015 14:13:24(UTC) (2015-05-28T14:13:24Z)

Hi Andy,

Only 30seconds in the computer? Mine took a good 25


(/forum/default.aspx? mins in the computer, then a further 25 mins when in
g=profile&u=46332&name=danny91) the car.
When you logged into the r link store on your laptop,
did it say that updates were available?
Posts: 16
Cheers.

Andy Poulton
(/forum/default.aspx? #8 (/forum/default.aspx?g=posts&m=1140152#post1140152)
g=profile&u=38416&name=Andy Posted : 28 May 2015 15:21:01(UTC) (2015-05-28T15:21:01Z)
Poulton)  

Hi Danny.
Yes it did say updates available.
So I went and got the SD card from the car ejecting it
properly.
(/forum/default.aspx?
Inserted it. Up came the R Link Toolbox and it said busy
g=profile&u=38416&name=Andy
updating. Then finished.
Poulton)

After I ejected properly, as it was so quick I re inserted it and


after R Link toolbox came up it said busy then it was up to
Posts: 384 date?

You are correct a previous update was just as quick then


previous to that 20 minutes laptop and 20 minutes car!

I think something odd has occured.


I will try again and if anything different I will post

Cheers Andy

https://www.renaultsport.co.uk/forum/default.aspx?g=posts&m=1165291 6/10
1/21/2019 A step by step guide on how to update your R Link device.
Andy Poulton
(/forum/default.aspx? #9 (/forum/default.aspx?g=posts&m=1140159#post1140159)
g=profile&u=38416&name=Andy Posted : 28 May 2015 17:10:52(UTC) (2015-05-28T17:10:52Z)
Poulton)  

Hi Danny.
Thanks for the feedback.
I did it again and in a different order found the updates and as
you say nearly 30 minutes downloading and 30 minutes
(/forum/default.aspx?
updating.
g=profile&u=38416&name=Andy
All done now.
Poulton)
Thanks very much. What would we do without Forums
appreciate that.
Cheers Andy
Posts: 384

danny91 (/forum/default.aspx? #10 (/forum/default.aspx?


g=profile&u=46332&name=danny91) g=posts&m=1140163#post1140163) Posted : 28 May
  2015 18:30:02(UTC) (2015-05-28T18:30:02Z)

no probs Andy. I've been given some valuable advice


on these forums so it's good to know I'm able to give
something back.
(/forum/default.aspx? Cheers!
g=profile&u=46332&name=danny91)

Posts: 16

Tanim (/forum/default.aspx? #11 (/forum/default.aspx?


g=profile&u=48166&name=Tanim) g=posts&m=1165280#post1165280) Posted : 16
  November 2017 18:24:34(UTC) (2017-11-16T18:24:34Z)

https://www.renaultsport.co.uk/forum/default.aspx?g=posts&m=1165291 7/10
1/21/2019 A step by step guide on how to update your R Link device.
This is Gold! Thanks a million Danny. What are the
benefits of updating rlink? Can I not update the map only
without doing this?
(/forum/default.aspx?
g=profile&u=48166&name=Tanim)

Posts: 307
Location: Tyne and Wear

WWW (HTTPS://WWW.INSTAGRAM.COM/T4NXM/)

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#12 (/forum/default.aspx?
sunnylunn (/forum/default.aspx?
g=posts&m=1165286#post1165286) Posted : 17
g=profile&u=34740&name=sunnylunn)
November 2017 12:40:13(UTC) (2017-11-
 
17T12:40:13Z)

Silly question, can I update if my laptop is a mac?

(/forum/default.aspx?
g=profile&u=34740&name=sunnylunn)

Posts: 845
Location: Renault owner 😀

del115 (/forum/default.aspx? #13 (/forum/default.aspx?


g=profile&u=35895&name=del115) g=posts&m=1165291#post1165291) Posted : 18
  November 2017 08:43:25(UTC) (2017-11-18T08:43:25Z)

https://www.renaultsport.co.uk/forum/default.aspx?g=posts&m=1165291 8/10
1/21/2019 A step by step guide on how to update your R Link device.
Originally Posted by: sunnylunn
(/forum/default.aspx?
(/forum/default.aspx?
g=profile&u=35895&name=del115)
g=posts&m=1165286#post1165286)
Silly question, can I update if my laptop is a mac?

Posts: 1,383
Location: West Wales
Yes, not a problem.
You are only downloading a file and storing it on the SD
card.

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your R Link device.
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