ISDS 705 All weeks quizzes Answers Louisiana State

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Quiz 1
Question 1
The success or failure of an information system usually is unrelated to whether users are satisfied
with the system's output and operations.
Select one:
True
False
Question 2
It is unusual for system developers to mix and match system development methods to gain a
better perspective.
Select one:
True
False
Question 3
Modified Multiple Choice
Database administration involves ____.
Select one or more:
a. user access
b. network administration
c. data design
d. backup
Question 4
Value-added services such as consulting, financing, and technical support can be more profitable
than hardware.
Select one:
True
False
Question 5
In the model of the SDLC shown in the accompanying figure, the purpose of the ____ is to build
a logical model of the new system.
Select one:
a. systems design phase
b. systems implementation phase
c. systems support and security phase
d. systems analysis phase
Question 6
____ is a systems development technique that tests system concepts and provides an opportunity
to examine input, output, and user interfaces before final decisions are made.
Select one:
a. Scrum
b. Prototyping
c. Rapid application development
d. Modeling
Question 7
Microsoft offers a development approach called Microsoft Solutions Framework (MSF), which
documents the experience of its own software development teams.
Select one:
True
False
Question 8
System software consists of programs that support day-to-day business functions and provide
users with the information they require.
Select one:
True
False
Question 9
In a typical company organizational model, top managers ____.
Select one:
a. include users who rely on TP systems to enter and receive the data they need to perform their
jobs
b. oversee operation employees and carry out day-to-day functions, coordinating operational
tasks and people
c. provide direction, necessary resources, and performance feedback to supervisors and team
leaders
d. develop long-range plans, called strategic plans, which define the company's overall mission
and goals
Question 10
User productivity systems ____.
Select one:
a. simulate human reasoning by combining a knowledge base and inference rules that determine
how the knowledge is applied
b. include e-mail, voice mail, fax, video and Web conferencing, word processing, automated
calendars, database management, spreadsheets, desktop publishing, presentation graphics,
company intranets, and high-speed Internet access
c. process data generated by day-to-day business operations
d. provide job-related information to users at all levels of a company
QUIZ 2
Question 1
Feasibility analysis is an ongoing task that must be performed throughout the systems
development process.
Select one:
True
False
Question 2
A feasibility study includes tests for ____ feasibility, which means that a proposed system will
be used effectively after it has been developed.
Select one:
a. schedule
b. operational
c. technical
d. economic
Question 3
Examples of tangible benefits include all of the following except a(n) ____.
Select one:
a. user-friendly system that improves employee job satisfaction
b. sophisticated inventory control system that cuts excess inventory
c. online package tracking system that decreases the need for clerical staff
d. new scheduling system that reduces overtime
Question 4
Modified Multiple Choice
____ is/are an internal factor(s) that affect(s) IT systems projects.
Select one or more:
a. User requests
b. Strategic plans
c. The economy
d. Existing systems and data
Question 5
A systems analyst should provide ____ so managers can understand the full cost impact and
timetable.
Select one:
a. an estimate for the overall project
b. cost figures for the next development phase
c. time figures for the next development phase
d. all of the above
Question 6
Information systems that interact with customers usually receive low priority.
Select one:
True
False
Question 7
Of the measures of feasibility in the accompanying figure, ____ considers points such as "Does
the proposed platform have sufficient capacity for future needs?" and "Will the hardware and
software environment be reliable?"
Select one:
a. operational feasibility
b. economic feasibility
c. technical feasibility
d. schedule feasibility
Question 8
When evaluating systems requests, all of the following are disadvantages of a systems review
committee EXCEPT ____.
Select one:
a. internal political differences could delay important decisions
b. one person's bias is more likely to affect the decisions
c. members might favor projects requested by their own departments
d. action on requests must wait until the committee meets
Question 9
Hardware-based security controls include ____.
Select one:
a. coding data
b. passwords
c. various levels of user access
d. none of the above
Question 10
____ planning is the process of identifying long-term organizational goals, strategies, and
resources.
Select one:
a. Preliminary
b. Vertical
c. Opportunity
d. Strategic
QUIZ 3
Question 1
A risk ____ plan is a proactive effort to anticipate a risk and describe an action plan to deal with
it.
Select one:
a. balancing
b. response
c. management
d. identification
Question 2
Quantitative risk analysis evaluates each risk by estimating the probability that it will occur and
the degree of impact.
Select one:
True
False
Question 3
A(n) ____ chart displays complex task patterns and relationships.
Select one:
a. task
b. index
c. Gantt
d. PERT/CPM
Question 4
Modified Multiple Choice
Which of the following is an example of an event?
Select one or more:
a. the start of user training
b. completion of interviews
c. project creep
d. conversion of system data
Question 5
Generally, systems analysts review the work of other systems analysts, and programmers review
the work of other programmers, as a form of peer review, in structured walk-throughs.
Select one:
True
False
Question 6
When an information system does not meet business requirements, causes might include ____.
Select one:
a. imprecise targets
b. unidentified requirements
c. all of the above
d. inadequately defined scope
Question 7
Many project managers find ____ charts more helpful for scheduling, monitoring, and
controlling projects.
Select one:
a. Gantt
b. task
c. PERT/CPM
d. index
Question 8
When maintaining schedules, if enough ____ and frequent checkpoints exist, problems will be
detected rapidly.
Select one:
a. milestones
b. all of the above
c. success indices
d. critical paths
Question 9
The purpose of quantitative risk analysis is to understand the actual impact in terms of dollars,
time, project scope, or quality.
Select one:
True
False
Question 10
Problems with timetables and project milestones can indicate ____.
Select one:
a. personality conflicts among team members
b. all of the above
c. poor control methods
d. turnover of project personnel
QUIZ 4
Question 1
Some ____, which are enormously popular handheld computers, can accept handwritten input,
while others have small keyboards.
Select one:
a. PDAs
b. PIMs
c. laptops
d. Visios
Question 2
Supporters of neutral locations for interviews believe that it ____.
Select one:
a. gives the interviewee easy access to supporting material that might be needed
b. all of the above
c. keeps interruptions to a minimum so people can concentrate fully
d. makes the interviewee feel comfortable during the meeting
Question 3
Using a(n) ____, an analyst can show business functions and break them down into lower-level
functions and processes.
Select one:
a. TCO
b. UML
c. REJ
d. FDD
Question 4
In an interview, ____ encourage spontaneous and unstructured responses.
Select one:
a. open-ended questions
b. leading questions
c. closed-ended questions
d. range-of-response questions
Question 5
In a(n) ____ structure, which usually is based on interpersonal relationships, some people have
more influence or knowledge than appears on an organization chart.
Select one:
a. open-ended
b. informal
c. unstructured
d. spontaneous
Question 6
____ is a typical example of a system requirement for the input category.
Select one:
a. As a final step in year-end processing, the payroll system must update employee salaries,
bonuses, and benefits
b. Student grades must be entered on machine-scannable forms prepared by the instructor
c. Response time must not exceed four seconds
d. The system must provide log-on security at the operating system level and at the application
level
Question 7
When preparing a representative sample from a list of 200 customers who complained about
errors in their statements, a ____ might select any 20 customers.
Select one:
a. random sample
b. systematic sample
c. stratified sample
d. comprehensive sample
Question 8
A common tool for showing the distribution of a questionnaire or sampling results is a vertical
bar chart called a(n) ____.
Select one:
a. Venn diagram
b. flowchart
c. histogram
d. agile method
Question 9
____ is a typical example of a system requirement for the process category.
Select one:
a. The system must be operated seven days a week, 365 days a year
b. The video rental system must not execute new rental transactions for customers who have
overdue tapes
c. The Web site must report online volume statistics every four hours and hourly during peak
periods
d. All transactions must have audit trails
Question 10
____ are especially important to a systems analyst who must work with people at all
organizational levels, balance conflicting needs of users, and communicate effectively.
Select one:
a. Interpersonal skills
b. Artistic skills
c. Analytical skills
d. Confrontational skills
QUIZ 5
Question 1
A decision ____ is a graphical representation of the conditions, actions, and rules found in a
decision table.
Select one:
a. base
b. tree
c. index
d. icon
Question 2
Modified Multiple Choice
When DFDs are drawn, which of the following conventions should be followed?
Select one or more:
a. use the same names within each set of symbols
b. do not cross lines
c. each context diagram must fit on one page
d. use a unique reference number for each process symbol
Question 3
A data ____ is a central storehouse of information about a system's data.
Select one:
a. glossary
b. knowledgebase
c. repository
d. content bank
Question 4
In a data dictionary, any name other than the standard data element name is called a(n) ____.
Select one:
a. alias
b. clone
c. index
d. cipher
Question 5
DFD symbols are referenced by using all ____ letters for the symbol name.
Select one:
a. capital
b. italicized
c. boldfaced
d. lowercase
Question 6
A gray hole process is a process that has ____.
Select one:
a. at least one input and one output, but the input obviously is insufficient to generate the output
shown
b. at least one output and one input, but the output obviously is insufficient to generate the input
shown
c. no input
d. no output
Question 7
In a data dictionary, ____ refers to whether the data element contains numeric, alphabetic, or
character values.
Select one:
a. value
b. valence
c. domain
d. type
Question 8
In a data dictionary, a(n) ____ is the smallest piece of data that has meaning within an
information system.
Select one:
a. pixel
b. index
c. field
d. record
Question 9
A data dictionary specifies a data element's ____, which is the set of values permitted for the
data element.
Select one:
a. array
b. any of the above
c. range
d. domain
Question 10
The major benefit of ____ is that it gives a clear picture of current system functions before any
modifications or improvements are made.
Select one:
a. the four-model approach
b. leveling
c. both b and c
d. balancing
QUIZ 6
Question 1
In a class diagram, each class appears as a(n) ____, with the class name at the top, followed by
the class's attributes and methods.
Select one:
a. rectangle
b. triangle
c. oval
d. circle
Question 2
A ____ is a command that tells an object to perform a certain method.
Select one:
a. statement
b. message
c. baseline
d. dictum
Question 3
Modified Multiple Choice
A use case description documents (among other things) ____.
Select one or more:
a. preconditions
b. postconditions
c. assumptions
d. a description of alternative courses of action
Question 4
Modified Multiple Choice
Which of the following is an attribute of a car?
Select one or more:
a. make
b. model
c. color
d. parking
Question 5
In a use case, an external entity is called a(n) ____.
Select one:
a. domain
b. benefit
c. actor
d. cost
Question 6
____ enable objects to communicate and interact as they perform business functions and
transactions required by the system.
Select one:
a. Clusters
b. Relationships
c. Aggregates
d. Linkages
Question 7
An object ____ diagram shows the objects and how they interact to perform business functions
and transactions.
Select one:
a. relationship
b. antecedent
c. precedent
d. parent
Question 8
The concept that a message gives different meanings to different objects is called ____.
Select one:
a. dynamic addressing
b. polymorphism
c. encapsulation
d. linear addressing
Question 9
A(n) ____ is a group of similar objects.
Select one:
a. class
b. packet
c. aggregate
d. concatenation
Question 10
Sequence diagrams include symbols that represent all of the following EXCEPT ____.
Select one:
a. indices
b. messages
c. classes
d. lifelines
QUIZ 7
Question 1
A(n) ____ is a firm that delivers a software application, or access to an application, by charging a
usage or subscription fee.
Select one:
a. ASP
b. USP
c. ISP
d. OSP
Question 2
Oracle Corporation offers a service called ____, which provides e-business applications on a
fixed fee basis.
Select one:
a. WebSphere
b. Business Process Outsourcing
c. .NET
d. Oracle On Demand
Question 3
Modified Multiple Choice
Which of the following is true of Web-based development?
Select one or more:
a. Large firms tend to deploy Web-based systems as enterprise-wide software solutions for
applications such as customer relationship management and order processing.
b. Internet-based development treats the Web as a communication channel, rather than as the
platform.
c. Web-based systems are easily scalable.
d. Systems are developed and delivered in an Internet-based framework.
Question 4
In a ____, the commands tend to resemble natural statements that people use.
Select one:
a. 5GL
b. 3GL
c. 2GL
d. 4GL
Question 5
When determining outsourcing fees, a ____ uses a set fee based on a specified level of service
and user support.
Select one:
a. usage model
b. transaction model
c. fixed fee model
d. subscription model
Question 6
Building an application in a ____ environment can offer greater benefits, and sometimes greater
risks, compared to a traditional environment.
Select one:
a. cloud
b. Web-based
c. GUI
d. multinational
Question 7
Web-based software usually requires additional layers, called ____, to communicate with
existing software and legacy systems.
Select one:
a. middleware
b. shareware
c. freeware
d. public domain software
Question 8
When determining outsourcing fees, a ____ has a variable fee based on the number of users or
workstations that have access to the application.
Select one:
a. fixed fee model
b. transaction model
c. subscription model
d. usage model
Question 9
The physical design is developed during the ____ phase of the SDLC.
Select one:
a. systems design
b. systems operation and support
c. systems planning
d. systems analysis
Question 10
In addition to configuring software, an IT staff can create a user ____, which includes screens,
commands, controls, and features that enable users to interact more effectively with the
application.
Select one:
a. index
b. interface
c. package
d. montage
QUIZ 8
Question 1
For upper-level managers who often want to see total figures and do not need supporting details,
a(n) ____ is appropriate.
Select one:
a. detail report
b. all of the above
c. exception report
d. summary report
Question 2
On a source document, the ____ contains codes, identification information, numbers, and dates
that are used for storing d forms.
Select one:
a. totals zone
b. control zone
c. heading zone
d. authorization zone
Question 3
Good interface design is based partly on ____, which focuses on how an interface can be made
attractive and easy to use.
Select one:
a. interface technology
b. output security
c. aesthetics
d. ergonomics
Question 4
Modified Multiple Choice
After a report design is approved, the design should be documented in a report analysis form,
which contains information about the ____.
Select one or more:
a. distribution
b. fields
c. report frequency
d. layout
Question 5
Although the vast majority of reports are designed graphically, some systems still produce one or
more ____ reports that use a character set with fixed spacing.
Select one:
a. monospaced
b. preset
c. diagrammed
d. character-based
Question 6
Modified Multiple Choice
When designing a report, a sample report, which is a ____, should be prepared for users to
review.
Select one or more:
a. storyboard
b. prototype
c. form layout
d. mock-up
Question 7
In a source document, if totals are included on a form, they appear in the ____ zone.
Select one:
a. heading
b. totals
c. control
d. calculated
Question 8
A(n) ____ displays only those records that meet a specific condition or conditions.
Select one:
a. detail report
b. all of the above
c. summary report
d. exception report
Question 9
The ____ is a control feature at the top of a data entry screen that displays the main menu
options.
Select one:
a. menu box
b. control bar
c. menu bar
d. radio bar
Question 10
Some firms use ____ facsimile to allow a customer to request a fax using e-mail, the company
Web site, or by telephone.
Select one:
a. digital
b. batched
c. turnaround
d. automated
QUIZ 9
Question 1
In a typical file processing environment, ____ problems can occur if updates are not applied in
every file.
Select one:
a. data redundancy
b. data integrity
c. rigid data structure
d. referential integrity
Question 2
Any field that is not a primary key or a candidate key is called a ____ key.
Select one:
a. secondary
b. nonkey
c. foreign
d. combination
Question 3
During the systems design phase, ____ fields are used to organize, access, and maintain data
structures.
Select one:
a. content
b. key
c. tabular
d. glossary
Question 4
A data ____ language controls database operations, including storing, retrieving, updating, and
deleting data.
Select one:
a. schema
b. manipulation
c. dynamic
d. manufacturing
Question 5
The definition of a database, including descriptions of all fields, tables, and relationships, is
called a(n) ____.
Select one:
a. schema
b. collective
c. exchange
d. connective
Question 6
In a file-oriented information system, a transaction file ____.
Select one:
a. stores relatively permanent data about an entity
b. stores records that contain day-to-day business and operational data
c. is created and saved for backup and recovery purposes
d. is a temporary file created by an information system for a single task
Question 7
With a(n) ____ language, the user provides an example of the data requested.
Select one:
a. SQL
b. QBE
c. interpolated
d. IDE
Question 8
A(n) ____ is a collection of tools, features, and interfaces that enables users to add, update,
manage, access, and analyze the contents of a database.
Select one:
a. DBMS
b. RMS
c. scale set
d. HCI
Question 9
____ means that a system can be expanded, modified, or downsized easily to meet the rapidly
changing needs of a business enterprise.
Select one:
a. Compatibility
b. Scalability
c. Cardinality
d. Functionality
Question 10
In a file-oriented information system, a master file ____.
Select one:
a. stores relatively permanent data about an entity
b. is a temporary file created by an information system for a single task
c. stores records that contain day-to-day business and operational data
d. is created and saved for backup and recovery purposes
QUIZ 10
Question 1
When developing e-business systems, an in-house solution usually requires a ____ for a
company that must adapt quickly in a dynamic e-commerce environment.
Select one:
a. smaller initial investment and provides more flexibility
b. smaller initial investment but provides less flexibility
c. greater initial investment but provides more flexibility
d. greater initial investment and provides less flexibility
Question 2
In the OSI (Open System Interconnection) model, the session layer ____.
Select one:
a. defines network addresses and determines how data is routed over the network
b. assures that data is uniformly structured and formatted for network transmission
c. defines control structures that manage the communications link between computers
d. defines specific methods of transmitting data over the physical layer
Question 3
During business hours, a salesperson can enter a sale on a ____ terminal, which is part of an
information system that handles daily sales transactions and maintains the online inventory file.
Select one:
a. batch
b. portal
c. POS
d. topological
Question 4
Every information system involves ____.
Select one:
a. all of the above
b. application programs to handle the programming logic
c. an interface that allows users to interact with the system
d. data storage and access methods
Question 5
In a ____, a single communication path connects the network server, departmental servers,
workstations, and peripheral devices.
Select one:
a. bus network
b. ring network
c. star network
d. hierarchical network
Question 6
A ____ is an entrance to a multifunction Web site.
Select one:
a. batch link
b. DDBMS
c. portal
d. topology
Question 7
In all cases, a network must use a ____, which is a set of standards that govern network data
transmission.
Select one:
a. hub
b. protocol
c. router
d. switch
Question 8
A system design where the server performs all the processing is described as ____.
Select one:
a. mainframe architecture
b. workstation architecture
c. thin architecture
d. thick architecture
Question 9
In the OSI (Open System Interconnection) model, the presentation layer ____.
Select one:
a. provides reliable data flow and error recovery
b. assures that data is uniformly structured and formatted for network transmission
c. defines network addresses and determines how data is routed over the network
d. contains physical components that carry data
Question 10
____ describes how data actually moves from an application on one computer to an application
on another networked computer.
Select one:
a. OSI
b. TSI
c. RSI
d. PSI
QUIZ 11
Question 1
In a structure chart, a(n) ____ line, which has a diamond on one end, indicates that a control
module determines which subordinate modules will be invoked.
Select one:
a. attribute
b. class
c. condition
d. method
Question 2

In a structure chart, a control couple shows a message, also called a status ____, which one
module sends to another.
Select one:
a. pilot
b. flag
c. unit
d. loop
Question 3
In a structure chart, a curved arrow represents a ____, which indicates that one or more modules
are repeated.
Select one:
a. loop
b. pilot
c. flag
d. unit
Question 4
Application ____ is the process of constructing the programs and code modules that serves as the
building blocks of an information system.
Select one:
a. connectivity
b. analysis
c. structuring
d. development
Question
In sequence, the four steps typically followed to create a structure chart are ____.
Select one:
a. analyze the structure chart and the data dictionary; review the DFDs; identify modules and
relationships; add couples, loops, and conditions
b. identify modules and relationships; add couples, loops, and conditions; analyze the structure
chart and the data dictionary; review the DFDs
c. add couples, loops, and conditions; analyze the structure chart and the data dictionary; review
the DFDs; identify modules and relationships
d. review the DFDs; identify modules and relationships; add couples, loops, and conditions;
analyze the structure chart and the data dictionary
Question 6
A class diagram includes the class ____, which describe the characteristics of objects in the
class.
Select one:
a. methods
b. attributes
c. keys
d. events
Question 7
In a technique called ____ testing, the programmer simulates each program outcome or result
and displays a message to indicate whether or not the program executed successfully.
Select one:
a. modular
b. unit
c. outcome
d. stub
Question 8
____ is the process of reviewing the program code to spot logic errors, which produce incorrect
results.
Select one:
a. Desk checking
b. Results walkthrough
c. Code review
d. Logic review
Question 9
A test plan consists of detailed procedures that specify ____.
Select one:
a. what test data will be used
b. how and when testing will be performed
c. who will participate
d. all of the above
Question 10
A Web site for the ____ describes a variety of IT education and training resources.
Select one:
a. Software Engineering Institute (SEI)
b. International Organization for Standardization (ISO)
c. Center for the Application of Information Technologies (CAIT)
d. Open Database Connectivity (ODBC)
QUIZ 12
Question 1
Preset ____ determine whether a firewall will allow network traffic to pass.
Select one:
a. super-users
b. port scans
c. rules
d. adaptations
Question 2
In most organizations, ____ IT department effort goes into supporting existing systems and
making them more valuable to users.
Select one:
a. all
b. more than half of all
c. no
d. less than half of all
Question 3
____ is a process for controlling changes in system requirements during software development.
Select one:
a. TM
b. EM
c. DM
d. CM
Question 4
In most organizations, ____ IT department effort goes into supporting existing systems and
making them more valuable to users.
Select one:
a. no
b. less than half of all
c. more than half of all
d. all
Question 5
Risk ____ measures risk likelihood and impact.
Select one:
a. control
b. identification
c. assessment
d. management
Question 6
____ include the volume of online data, the number of records accessed, and the number of
transactions processed in a given time period.
Select one:
a. Allocations
b. Baselines
c. Metrics
d. Risk assessments
Question 7
Perfective maintenance usually is cost effective ____ the system's operational life.
Select one:
a. all of the above
b. early in
c. late in
d. during the middle of
Question 8
____ activities include changing programs, procedures, or documentation to ensure correct
system performance; adapting the system to changing requirements; and making the system
operate more efficiently.
Select one:
a. Maintenance
b. Procedural
c. Documented
d. Programmatic
Question 9
Requests for corrective and adaptive maintenance normally come from the IT department, while
users usually initiate perfective maintenance.
Select one:
True
False
Question 10
____ describes the amount of data that a system can transfer in a fixed time period.
Select one:
a. Throughput
b. Resolution
c. Bandwidth
d. Dimensionality