Académique Documents
Professionnel Documents
Culture Documents
SECTOR BRIEFING
number
China Internet
Where Does Online Ad Spend Go?
DBS Asian Insights
SECTOR BRIEFING 56
02
China Internet
Where Does Online Ad Spend Go?
Susanna CHUI
Associate Research Director
susanna_chui@dbs.com
Produced by:
Asian Insights Office • DBS Group Research
go.dbs.com/research
@dbsinsights
asianinsights@dbs.com
04 Executive Summary
06 Introduction
08 Industry Overview
China’s Advertising Market
27 Appendix:
How advertisers pay for and
evaluate online ads
DBS Asian Insights
SECTOR BRIEFING 56
04
Executive Summary
B
ased on traditional measures such as users and time spent, the market believes
advertisers would like to allocate more budget to Tencent. It is because Tencent
has the largest number of monthly active users (MAUs) of 938m (March 2017) and
longest monthly time spent per MAUs of 1,869 minutes, while Alibaba and Baidu
have lower MAUs of 507m and 400m and monthly time spent per MAUs of 224 and 289
minutes, respectively.
2. ‘Interest & Desire’: Raising customers’ Interest by demonstrating advantages and benefits,
and convincing consumers that they Desire the product or service,
Tencent, Baidu, and Alibaba, which have China’s largest social communication, search, and
e-commerce platforms, are well-positioned in online ads for ‘Attention’, ‘Interest & Desire’, and
‘Action’, respectively.
1. Advertisers’ point of view: online ad budget allocation to ‘Attention’, ‘Interest & Desire’, or
‘Action’? The number of potential customers is the largest in the first stage – ‘Attention’,
and decreases in the second and third stages – ‘Interest & Desire’ and ‘Action’. Online ads
for ‘Attention’ are thus the most effective in chalking up in user numbers and time spent.
However, online ads for ‘Action’ are the most effective in converting users into buyers. It
is because the lag time between customers seeing ads and purchasing is shorter, which
can reduce the chances that customers will be influenced by other ads or other categories,
DBS Asian Insights
SECTOR BRIEFING 56
05
products or brands. Despite having the lowest number of potential customers in ‘Action’,
advertisers would like to allocate more budget to online ads for ‘Action’.
2. Internet companies’ point of view: online ad inventories in ‘Attention’, ‘Interest & Desire’,
or ‘Action’? The continuous growth in user numbers and time spent will cause a chain
reaction in the growth in online ad inventories for ‘Attention’, ‘Interest & Desire’ and
‘Action’. However, improving user data analytics, which will increase the click-through rate
and the conversion rate, will amplify the effect of user numbers and time spent most on
online ad inventories for ‘Action’.
Which online ad platforms will be beneficiaries? (1) E-commerce (selling goods online)
platforms, which are able to connect users to point of sales, are the major source of online ad
inventories for ‘Action’ and beneficiaries; (2) Local service online-to-offline (local service O2O,
selling services online) platforms are another huge potential source of online ad inventories for
‘Action’ and beneficiaries.
1. Alibaba operates leading e-commerce platforms including Taobao and Tmall in China, and
it will be a key beneficiary of the shift in ad budget towards ‘Action’. We forecast Alibaba’s
share of China’s online ad market to grow from 30% in 2016 to 35% in 2019.
2. Tencent is well-positioned in online ads for ‘Action’ in local service O2O market. Tencent
is well-positioned to provide online ads for ‘Action’ in the local service O2O market,
leveraging its WeChat MAUs, Tenpay, and various partnership such as Meituan Dianping.
We expect Tencent’s share of China’s online ad market to grow 9% in 2016 to 15% in
2019F.
3. Baidu is positioned to stir users’ ‘Interest and Desire’, but not to stir them into ‘Action’.
Its search business is losing share of China’s online ad market to e-commerce platforms,
We forecast which can more effectively direct customers to take ‘Action’. Its search business and its ads
ad spending will be in an increasingly unfavourable position, due to e-commerce platforms’ product
for ‘Action’, as category expansion or rising adoption of other local service O2O platforms. We expect
a percentage Baidu’s market share of online ads to decline from 22% in 2016 to 18% in 2019F.
of total online
4. Weibo is the second-largest social communication platform in China. Like Tencent,
ad budget, to Weibo’s ads are positioned to attract users’ ‘Attention’. But it is expanding its ecosystem to
increase from the e-commerce through cooperation with Alibaba (which owns 30% of Weibo), to position
current 30% to their ads to convert users to buyers. Weibo will be a beneficiary of the shift in ad budget
50% in 2019F towards ‘Action’ with Alibaba.
DBS Asian Insights
SECTOR BRIEFING 56
06
Introduction
O
nline advertising, commission, and value-added service fees are three main
ways of monetisation for Internet companies. There are three main methods
of monetisation for Internet companies, (1) online advertising (i.e. merchants
pay for top placement ads in result lists after users’ keyword search on Alibaba’s
e-commerce platform and Baidu’s search platform), (2) commission (i.e. merchants pay
transaction-based commission on Alibaba’s e-commerce platform), and (3) value-added
service fees (i.e. users pay for Tencent’s online games and digital content).
i.e. merchants
pay transaction-
based commission
on Alibaba’s Internet i.e. users pay for
e-commerce companies Tencent’s online games
platform and digital content
Value-added
Commission
service fee
Online advertising contributes a significant amount to the revenues of Baidu, Alibaba, and
Tencent. Among the three, online ads are the key monetisation model, accounting for
91.5%, 60.2%, 17.8% of Baidu’s, Alibaba’s, and Tencent’s – collectively known as BAT –
FY16 total revenue, respectively.
That’s why we are interested in studying how BAT’s share of China’s online advertising
market changes. For this report, we interviewed China’s advertising agencies, advertisers in
various industries (i.e. auto, consumer, financial and property), and Internet companies. We
studied (1) the online ad market in China, using advertising functions (namely, ‘Attention’,
‘Interest & Desire’, and ‘Action’), in addition to traditional measures such as users and time
spent; (2) BAT’s positions in these advertising functions, and (3) how advertisers allocate
their ad budget to these advertising functions. We analysed BAT’s market share of online
advertising in the next three years.
DBS Asian Insights
SECTOR BRIEFING 56
08
Industry Overview
China’s Advertising Market
Driven by online ads, China’s advertising market will grow at a CAGR of 21% from 2016-
19. iResearch expects China’s advertising market to deliver a CAGR of 21% from 2016-
19F. Online ads will be the key driver, delivering CAGR of 29.6% from 2016-19F, during
which mobile ads will deliver CAGR of 40.4%. The growth of traditional ads such as TV
and radio ads will be flat, and the print ad market will decline 26.1% (2016-19F CAGR).
We expect ad dollars to continue shifting from traditional ads to online ads.
Diagram 3. China’s advertising market
Traditional advertising refers to ads on mass media, such as TV, radio, newspapers, and magazines.
Online advertising refers to ads on online platforms, such as social communication, videos,
portals, search engines, verticals, and e-commerce platforms:
Diagram 4. China’s online ad market by Internet platforms
1. Video platforms: On online video platforms such as Tencent’s Tencent Video (騰訊
視頻), Baidu’s iQiyi (愛奇藝), and Alibaba’s Youku Tudou (優酷土豆), advertisers can
attract users’ attention through in-stream video ads, before (pre-roll), during (mid-
roll) or after (post-roll) streaming content.
2. Portal platforms: Portal platforms aggregate information, such as news from diverse
sources, including Sohu (搜狐) and Sina (新浪). Advertisers can attract users’ attention
through display ads and in-feed ads (i.e. advertorial) in between content feeds.
3. Search platforms: Users of Search platforms, such as Baidu’s Baidu Search (百度搜索),
are usually aware of a category, product/ service or brand, and search for its or peers’
details. So, advertisers can bid for top placement ads in result listings after users’
keyword search, to attract traffic to their online web pages.
4. Vertical platforms: Vertical platforms focus on certain industries, such as auto verticals
– Autohome (汽車之家) and Bitauto (易車) – and property verticals – Fang’s SouFun
(搜房) and Leju (樂居) with professionally-generated content. Like search platforms,
users are usually aware of or even interested in a category, product/ service or brand,
and search for its or peers’ details. Advertisers can deepen users’ interest through
display ads and in-feed ads (i.e. advertorial) in between content feeds.
2. Better ad-targeting: Internet companies can collect users’ profiles and daily activity
(i.e. interests and purchase behaviour) through universal login across their expanding
ecosystems. They can define users in different categories, and predict users’ behaviour,
for more precise targeting.
4. Ad-evaluation accuracy is high and lag time is short. Advertisers can easily and
quickly determine whether ads are successful, through evaluating ads’ number of
impressions, clicks, or action (i.e. sales).
Ad placement - Ad placement is limited to - Ad placement is limited to PCs + In mobile advertising, users see
media at homes, schools, offices at homes, schools, offices or ads on smartphones anywhere
or particular areas. particular areas. and anytime.
Limited to particular areas Limited to particular areas Anywhere and anytime
Ad evaluation + Advertisers can know viewership + Advertisers can quickly + Advertisers can quickly
of media. determine whether ads are determine whether ads are
- Advertisers do not know successful, through evaluating successful, through evaluating
viewership of their ads and ads’ number of impressions, ads’ number of impressions,
whether they will be converted clicks, or actions (i.e. sales). clicks, or actions (i.e. sales).
to sales.
- Advertisers can estimate
incremental sales attributed to
ads, but after a long lag time.
Accuracy Accuracy Accuracy
Efficiency Efficiency Efficiency
But China’s ad market will deliver faster CAGR of 21% during 2016-19F versus the US’
5.5%, driven by faster online ad growth. China’s online ads will deliver CAGR of 29.6%
(2016-19F), versus the US’ 11.8%. We believe this is likely due to the innovativeness of
China’s Internet industry (i.e. mobile applications cater to almost every aspect of daily life)
We apply the AIDA model – namely ‘Attention’, ‘Interest & Desire’, and ‘Action’, which
are objectives of ads – to study BAT’s position in China’s online advertising market.
Tencent, Baidu, and Alibaba, which have China’s largest social communication, search,
and e-commerce platforms, are well-positioned in online ads for ‘Attention’, ‘Interest &
Desire’, and ‘Action’ (i.e. sales), respectively.
Diagram 11. BAT’s position based on the Attention, Interest & Desire, and Action (AIDA) theory
Tencent has China’s largest social communication platform – with the highest monthly
active users (MAUs) and user time spent – which are used for social communication, but
not for making purchases. So, its ads (i.e. in-feed ads in WeChat Moments or Qzone)
are positioned to attract potential customers’ attention to a category, product/ service or
brand (i.e. Mercedes Benz, BMW, Airbnb, McDonalds, and Xiaomi).
Baidu has China’s largest search platform, on which ads are positioned to stir users’ ‘Interest
& Desire’. Having China’s largest search platform, Baidu’s users are usually already aware
of a category, product/service or brand (i.e. medical and healthcare, network services, or
financial services), and search for this category, product/ service or brand’s advantages
and benefits to find out which will satisfy their desire. So, its ads (i.e. top placement ads
in result listings after keyword search to attract traffic to advertisers’ online web pages)
are positioned to stir users’ ‘Interest and Desire’.
Alibaba has China’s largest e-commerce platform, on which ads are positioned to arouse
users’ ‘Interest & Desire’ to the final purchasing ‘Action’. Having China’s e-commerce
platform, Alibaba’s users have the strongest intention to purchase a product (i.e. computer,
communication & consumer electronics [3C], beauty & personal care, maternal & child,
apparel & shoes, or food & beverage), and search for different merchants to compare
their price-performance ratio. So, its ads (i.e. top placement ads in result listings after
keyword search to attract traffic to advertisers’ online store) are positioned to arouse
users’ ‘Interest and Desire’ to the final purchasing action.
User number and time spent and ad effectiveness are two key factors in online ad budget
allocation. For advertisers, online ads for ‘Attention’ win at chalking up user numbers and
time spent, while online ads for ‘Action’ are effective in converting such users into buyers.
1. Online ads for ‘Attention’ are the most effective in chalking up in user number
and time spent. The number of potential customers is the largest in the first stage
‘Attention’, and decreases in the second and third stages ‘Interest & Desire’ and
‘Action’.
2. Online ads for ‘Action’ are the most effective in converting users into buyers. Online
ads for ‘Attention’ - Desire are effective in attracting customers to see and click on
ads for products/ services’ details. But when customers go to stores, they may see
other ads or other categories, products or brands, which may influence their final
decision to purchase.
DBS Asian Insights
SECTOR BRIEFING 56
15
But with online ads for ‘Action’, after customers see and click on ads for products/
User number and services’ details, they can click to purchase. The lag time between customers seeing
time spent and ad ads and purchasing is shorter, which can reduce the chances that customers will be
effectiveness are influenced by other ads or other categories, products or brands.
two key factors in Online ads for ‘Action’ are highly effective in converting users into buyers. Ad revenue
online ad budget per potential customer is the largest in ‘Action’, versus in ‘Attention’ and ‘Interest &
allocation Desire’.
Despite having the lowest number of potential customers in ‘Action’, online ads for
‘Action’ are highly effective in converting users into buyers. So, advertisers would like to
allocate more budget to online ads for ‘Action’.
Diagram 12. Major Internet companies in AIDA and their user number and time spent as well as ad revenue per user
Diagram 13. Lag time between customers seeing online ads and purchasing
Advertising objectives Online ads for Attention - Online ads for Action
- AIDA Interest & Desire
• Online ad inventories for ‘Attention’: Impressions (depending on users and time spent)
User number and time spent as well as user data analytics are two key factors in online ad
inventories. As a common factor, user number and time spent will cause a chain reaction
in the growth in online ad inventories for ‘Attention’ (depending on user and time spent),
‘Interest & Desire’ (depending on user and time spent x user data analytics), and ‘Action’
(depending on user and time spent x user data analytics x 2).
However, improving user data analytics, which will increase the click-through rate and
the conversion rate, will amplify the effect of user number and time spent most on online
ad inventories for ‘Action’ (depending on user and time spent x user data analytics x 2).’
1. User number and time spent will cause a chain reaction in the growth in online ad
inventories for ‘Attention’, ‘Interest & Desire’, and ‘Action’. China’s top 10 apps’
MAUs and monthly user time spent per monthly active users (MAU) as at Mar 2017
increased 37% and 13% y-o-y on average, respectively. We believe the number of
user and time spent will continue to grow, and thus will cause a chain reaction in the
growth in online ad inventories for ‘Attention’, ‘Interest & Desire’, and ‘Action’.
DBS Asian Insights
SECTOR BRIEFING 56
18
2. User data analytics capability will have the largest multiplier effect on growth in
online ad inventories for ‘Action’. Another key factor of online ad inventories is user
data analytics capability, which will improve the click-through rate (% of impressions
converting to clicks) and the conversion rate (% of clicks converting to actions).
I. For example, Tencent has China’s largest and most-used social communication
platform, WeChat (微信), which is positioned to collect users’ daily online
activities. It has expanded to mobile video, local service O2O, and mobile payment
through Tencent Video (騰訊視頻, China’s largest mobile-video platform),
Meituan Dianping (美團點評, China’s largest local service O2O platform),
Meituan Deliveries (美團外賣, China’s largest online food-delivery platform), and
Tenpay (財富通, China’s second-largest third-party mobile payment platform), to
collect more data on users’ interests and purchasing behaviour.
II. Baidu has China’s largest search platform, Baidu Search (百度搜尋), on which
users search for things they are interested in; it is positioned to collect users’
browsing activity and, hence, interests. It has expanded into local service
O2O through Baidu Nuomi (百度糯米, China’s third-largest local service O2O
platform), to collect more data on users’ purchasing behaviour.
III. Alibaba has China’s largest e-commerce platform - Taobao (淘寶) and Tmall (
天貓), on which users search for and purchase what they desire; the sites are
positioned to collect data on users’ purchasing behaviour. It has expanded into
mobile communication, video, and search through Weibo (微博, China’s third-
largest social communication platform), Youku Tudou (優酷土豆, China’s third-
largest mobile video platform), and UCWeb (China’s second-largest mobile search
platform), to collect more data on users’ interests. Alibaba has also expanded to
local service O2O, through Koubei (口碑, China’s second-largest local service
O2O platform), Ele.me (餓了麼, China’s second-largest online-delivery platform)
and Baidu Deliveries (百度外賣, China’s third-largest online-delivery platform), to
further strengthen collection of data on users’ purchasing behaviour.
So, Internet companies are collecting and analysing more data on users’ daily activities
through their social communication, information surfing, meals, shopping, entertainment,
etc, for more precise targeting, which can increase online ads’ click-through rates and
DBS Asian Insights
SECTOR BRIEFING 56
19
3. Besides e-commerce platforms, local-service O2O platforms will provide more online
ad inventories for ‘Action’. E-commerce platforms provide most of the online ad
inventories for ‘Action’, converting ads into real transactions. We expect online ads
for ‘Action’ not only to enhance the sales of goods online (e-commerce), but also that
of services (local service online-to-offline [local service O2O]). We expect increasing
penetration of local service O2O gross merchandise value (GMV), with increasing
online ad inventories for ‘Action’.
China’s market for services is nearly as big as its market for goods. China’s consumption of
services (i.e. transport and communication, education, culture & entertainment, medical
& health care) accounted for 80.5% of goods consumption (i.e. food & beverage, apparel
& shoes, and necessities) in 2016.
However, China’s local service O2O (selling service online) GMV only accounted for 7%
of China’s e-commerce (selling goods online) GMV in 2016. We expect local service O2O
GMV to catch up with e-commerce GMV, triggered by,
I. Better user experience: Users can book/ queue, order, pay, and maybe enjoy
discounts by simply scanning a QR code.
Diagram 16. China’s e-commerce and local service online-to-offline (O2O) market
we expect improving user data analytics to improve click-through and conversion rates,
and in turn, online ad inventories for ‘Action’. And besides e-commerce platforms, local
service O2O platforms will provide more online ad inventories for ‘Action’.
We base our analysis on (i) interviews with China’s advertising agencies, advertisers in
various industries (i.e. auto, consumer, financial and property), and Internet companies,
(ii) forecasts of China’s e-commerce (selling goods online) and local service O2O (selling
service online) GMV, and (iii) assumption of China’s online ads for ‘Action’ as a percentage
of China’s e-commerce and local service O2O GMV increasing to 4% in 2019F, driven by
improving user data analytics. We expect China’s online ads for ‘Action’ as a percentage
of China’s online ad market to increase from 30% in 2016 to 50% in 2019F. We expect
China’s online ads for ‘Action’ to deliver CAGR of 53.7% (FY16-19F), versus 29.6% for
the overall online ads industry.
2. Leading local service O2O platforms or Internet companies cooperating with leading
local service O2O platforms. Local service online-to-offline (local service O2O, selling
services online) platforms, which are able to connect users to point of sales, are
another huge potential source of online ad inventories for ‘Action’ and beneficiaries.
Diagram 20. Share of players in China’s Diagram 21. Share of players in China’s
local service O2O GMV market (2016) food delivery GMV (2016)
3. Among the above Internet companies, those which can improve data analytics.
Companies that can improve data analytics for better online ads’ click-through rates
and conversion rates – to increase online ad inventories for ‘Action’ – will gain an
even higher market share of China’s online ad market.
1. Alibaba’s market share of online ads will continue to rise from 30% in 2016 to 35%
in 2019F. E-commerce (selling goods online) platforms’ ads can effectively direct
customers to take action (i.e. sales). Currently, online ad inventories for ‘Action’ come
mostly from e-commerce platforms, and Alibaba is well positioned with its leading
e-commerce platform. With its e-commerce platform’s improving user data analytics
to increase ad inventories and the potential of its local service O2O platform, we
expect Alibaba’s market share of online ads to continue to rise from 29.8% in 2016
to 35% in 2019F.
their browsing behaviour on Weibo, Youku Tudou, and UCWeb, for more precise
targeting. This can increase click-through rates and conversion rates, resulting in
an increase in Alibaba’s online ad inventories for ‘Action’ and advertisers’ return on
investment (ROI, i.e. eCPC and eCPA).
II. Expanding beyond goods to services, to capture the potential in online ads for
‘Action’ on local service O2O platform. It is expanding beyond goods to services,
through Koubei (口碑, China’s second-largest local service O2O platform) and
investment in Ele.me (餓了麼, China’s second-largest online food delivery platform),
with 40.9% and 35.4% market share in 2016, respectively. In August 2017, Ele.
me acquired Baidu’s Baidu Deliveries (百度外賣, China’s third-largest online food-
delivery platform). Ele.me and Baidu Deliveries have a combined market share
of 55.2% in 2016. We see great potential in Koubei and Ele.me’s online ads for
‘Action’. Examples are top placement ads in result listings after users’ keyword
search and nearby search to attract traffic to merchants’ stores to take action (i.e.
sales), just like ads on e-commerce platforms.
2. Baidu’s market share of online ads will continue to decline from 22% in 2016 to 18%
in 2019F. Baidu is positioned to stir users’ ‘Interest and Desire’, but not to stir them into
‘Action’. Its search business is losing share of China’s online ad market to e-commerce
platforms, which can more effectively direct customers to take action (i.e. sales). Its search
business and its ads will be in an increasingly unfavourable position, due to e-commerce
platforms’ product category expansion or increasing adoption of other local service O2O
platforms. We expect Baidu’s market share of online ads to decline from 22.2% in 2016
to 17.7% in 2019F.
I. Its search business and its ads will be in an unfavourable position, with e-commerce
platforms’ product category expansion or other local service O2O platforms’
increasing penetration. Medical and healthcare, network services, and financial
services have been Baidu’s core search categories, which are usually not offered on
e-commerce platforms. Otherwise, users might search for these topics directly on
e-commerce platforms. Therefore, the expansion of e-commerce platforms’ product
categories or the increasing penetration of other local service O2O platforms will
diminish Baidu’s user traffic and make its online advertising less attractive.
II. Lagging local service O2O market and thus losing the potential business in online
ads for ‘Action’ on local service O2O platform. It has expanded its ecosystem to
include local service O2O, through Baidu Nuomi (百度糯米, China’s third-largest
local service O2O platform) and Baidu Deliveries (百度外賣, China’s third-largest
online food delivery platform), with 11.8% and 19.8% market share in 2016,
respectively. These have a smaller share than Tencent‘s Meituan Dianping (美團點
評) and Meituan Deliveries (美團外賣), and Alibaba’s Koubei (口碑) and Ele.me (
DBS Asian Insights
SECTOR BRIEFING 56
25
餓了麼). Baidu has thus shifted its focus from market share gain to profitability,
and its local service O2O investment peaked in 2016. In August 2017, it sold Baidu
Deliveries to Ele.me. As Baidu’s search platform advertisers are mostly the leftovers
from e-commerce and local service O2O platforms, reining in local service O2O
investment will boost profitability but will make its online advertising less attractive
in the long term.
3. Tencent’s market share of online ads to grow from 9% in 2016 to 15% in 2019F. Tencent
has the highest monthly active users (MAUs) and time spent per active user who use its
platforms to communicate, not to shop. Therefore, its ads are positioned to attract users’
‘Attention’. But it is expanding its ecosystem to include e-commerce and local service
O2O through cooperation with leading third-party platforms or investment, so that their
ads can convert users to buyers, thus increasingly monetising users and user time spent.
We expect Tencent’s market share of online ads to grow from 9.3% in 2016 to 15% in
2019F.
II. Expanding to local service O2O, to capture the potential in online ads for ‘Action’ on
local service O2O platform. It is expanding to local service O2O, through investment
in Meituan Dianping (美團點評, China’s largest local service O2O platform) and
Meituan Deliveries (美團外賣, China’s largest online food-delivery platform), with
44.3% and 36% market share in 2016, respectively. We believe the latter is supported
by its rapidly growing market share of third-party mobile payment (from 23% in
1Q16 to 37% in 4Q16), which is widely adopted by its users and merchants, and
involves lower installation costs in using Meituan Dianping and Meituan Deliveries.
We see great potential for cooperation between Tencent, Meituan Dianping, and
Meituan Deliveries on online ads for ‘Action’, like Tencent and JD.
Another Tencent’s local service O2O platform is its WeChat’s Mini Programs, on which
users can access a variety of services (i.e. catering and food delivery) by scanning QR codes
or through a keyword search. WeChat is now piloting the top placement ads after users’
keyword search and nearby search which can direct users to advertisers’ Mini Programs
and even to their stores to take actions (i.e. sales). We believe Mini Programs can connect
WeChat’s users to merchants, paving the way for online ads for ‘Action’.
DBS Asian Insights
SECTOR BRIEFING 56
27
Appendix:
How advertisers pay for and
evaluate online ads
Ad pricing methods: Advertisers can pay by every thousand impressions, clicks, and
actions, which are cost per thousand impressions (CPM), cost per click (CPC), and cost
per action (CPA), respectively.
Advertisers like to pay for impressions (i.e. users see ads) and clicks (i.e. users click on
ads), which tells them about customers’ attention and interest in advertisers’ categories,
product/ services, or brands. But more important to advertisers is whether customers’
impressions and clicks are converted into actions (i.e. sales). Therefore, advertisers prefer
paying in this order: CPA> CPC> CPM.
Meanwhile, CPA is applicable mostly for e-commerce platforms, which are close to actions
(i.e. sales). Internet companies also prefer getting paid for CPM, because of invisible click-
through rate and conversion rate into CPC and CPA. That is why now online ads are
mostly priced in CPM and CPC now.
The key performance indicators (KPIs) are impressions and clicks, as they mean that
customers are aware of and interested in advertisers’ categories, product/ services, or
brands. But more important to advertisers is whether customers’ impressions and clicks are
converted into actions (i.e. sales). So, they prefer evaluating ads’ ROI in eCPA>eCPC>eCPM,
metrics which have more a direct relation to sales.
DBS Asian Insights
SECTOR BRIEFING 56
28
Advertisers prefer Internet companies whose ads are lower in eCPA. This is not necessarily a result of lower cost per thousand
impression (CPM) or cost per click (CPC), but a higher click-through rate (percentage of impressions converting to clicks) or
conversion rate (percentage of clicks converting to actions), supported by better user data analytics, which is demonstrated below.
Demonstration 1:
Cost Impression x Click x Conversion Price Total eCPM eCPC eCPA
basis through cost
rate
= Clicks rate = Actions (RMB) (RMB) (RMB) (RMB) (RMB)
RMB10,000 ad budget (2) (4) (1) (3) (5)
CPM 1,000,000 1.00% 10,000 20.0% 2,000 10.0 10,000 10.0 1.0 5.0
CPC 1,000,000 1.00% 10,000 20.0% 2,000 1.0 10,000 10.0 1.0 5.0
CPA 1,000,000 1.00% 10,000 20.0% 2,000 5.0 10,000 10.0 1.0 5.0
CPM 1,000,000 1.00% 10,000 10.0% 1,000 10.0 10,000 10.0 1.0 10.0
CPC 1,000,000 1.00% 10,000 10.0% 1,000 1.0 10,000 10.0 1.0 10.0
CPA 1,000,000 1.00% 10,000 10.0% 1,000 10.0 10,000 10.0 1.0 10.0
CPM 1,000,000 0.50% 5,000 10.0% 500 10.0 10,000 10.0 2.0 20.0
CPC 1,000,000 0.50% 5,000 10.0% 500 2.0 10,000 10.0 2.0 20.0
CPA 1,000,000 0.50% 5,000 10.0% 500 20.0 10,000 10.0 2.0 20.0
DBS Asian Insights
SECTOR BRIEFING 56
29
Given the same (1) eCPM, a higher click-through rate (% of impressions converting to clicks) and conversion rate (% of
clicks converting to actions) can result in lower eCPC and eCPA, respectively. In our example of a RMB10,000 ad budget ,
if (2) the click-through rate increases from 0.5% to 1%, (3) eCPC will decrease from RMB2 to RMB1, holding other things
constant. If (4) the conversion rate increases from 10% to 20%, (5) eCPA will decrease from RMB20 to RMB10.
Demonstration 2:
A lower CPM does not mean a lower eCPC and eCPA. For example, our example of a RMB20,000 ad budget has a higher
(1) CPM and eCPM (RMB20), but lower (2) eCPC and (3) eCPA versus our illustration of a RMB10,000 ad budget , because
of a higher (4) click-through rate and (5) conversion rate.
DBS Asian Insights
SECTOR BRIEFING 56
30
DBS Asian Insights
SECTOR BRIEFING 56
31
www.dbs.com