Académique Documents
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CHENNAI”
Submitted By
Mr. R. GANESH KUMAR
(Reg. No. 11809631022)
Of
Department of Management Studies
A PROJECT REPORT
Submitted To
1
NOVEMBER - 2010
_____________________________________________________________________________
Date: ...../…../…2010
BONAFIDE CERTIFICATE
Certified that the project report titled “JOB SATISFACTION” has been conducted in
“RANE ENGINE VALVE LTD, CHENNAI” is a bonafide project work of
Mr. R.GANESH KUMAR, (Reg. No. 11809631022) who carried out research under my
supervision certified further, that to the best of my knowledge the work reported here in does not
form part of any other project report or dissertation on the basis of which a degree or award was
conferred on an earlier occasion on this or any other candidate.
ASSESSED BY
EXAMINER
2
ACKNOWLEDGEMENT
I would like to extend my sincere thanks to HOD & My Internal Guide Mrs Sasikala ,
and all my faculties.
I am grateful to My Family Members for the constant love, encouragement and financial
support throughout my studies.
3
ABSTRACT
VALVE LTD., CHENNAI”. This study mainly concentrates on the employee job satisfaction in
the organization.
One of the most studied and discussed issues in the field of human resource management
is job satisfaction or the degree to which workers in various occupations or work roles find the
to predominate as explanations for the belief that universal approaches to management do not
exist, there is some evidence that workers in all cultures countries and geographic regions share
The sample size is 100 for the project. The study is done by the data collection using
structured questionnaire.
4
TABLE OF CONTENTS
CHAPTER
CONTENTS PAGE NO
NO
INTRODUCTION
1.1 Outline of the project
1.2 Company Profile
1 1.3 Product Profile
1.4 Objective of the study
1.5 Scope of the Study
1.6 Need of the Study
LITERATURE SURVEY
2
2.1 Review of Literature
METHODOLOGIES
3.1 Research Design
3.2 Research Instrument
3 3.3 Assumptions, Constrains and Limitations
3.4 Proposed Sampling Methods
3.5 Data Processing
3.6 Tools for Analysis
DATA ANALYSIS AND INTERPRETATION
4.1 Proposed Analysis and Interpretation Methodologies
4 and Inferences
4.2 Percentage Analysis
4.3 Statistical Tools
4.3.1 Chi-square
CONCLUSION
5.1 Summary of Findings
5.2 Suggestions & Recommendations
5
5.3 Limitations of the study
5.4 Conclusion
APPENDIX
(i) Questionnaire A1
(ii) Bibliography A2
5
LIST OF TABLES
TABLE PAGE
TABLE TITLES
NO NO
4.2.15 In training program improve both job satisfaction and self development 43
6
LIST OF CHARTS
CHART PAGE
CHART TITLES
NO NO
7
CHAPTER- 1
INTRODUCTION
8
INTRODUCTION
Our Environment which is existing today is highly mechanized due to various significant
technological changes. It is deemed as a precious one new concept are emerging now a days and
the importance of human resources increase over the years many theories relating to the
development of human resources created the demand for the supply of efficient manpower.
Many organizations today go in for the right person to choose and to make him as a part of
organizations. Recent trends had evoked the need as well as their satisfaction the employees
motivation increases there by the internal environment of the company is assured of real growth
for the purpose many legislation have been charted in order to safe guard and also to provide
various benefits to them. So it is a duty if organization to provide all these measure towards
employees satisfaction level.
No Industry can be rendered efficient so long as the basic fact remain unorganized that it is
principality human. It is job of a mass of machines and technical processes but a body of men. It
not a complex of humanity.
Job satisfaction has been linked with a large number of organizational outcome variables
such as absenteeism, turnover, an accidents mental and physical health, motivational level,
productivity and general life satisfaction. Since job satisfaction is viewed as the summation of
the employee’s feelings in different areas on and off the job, in a narrow sense, these feelings are
related to various aspects of management, personal adjustment and social relation areas.
Job satisfaction is one of the most important factors which have down attention of managers
in the organization as well as academicians. Various studies have been concluded to find out the
factors which determine job satisfaction and the way it influence productivity in the
organization. Though there is no conclusive evidence that job satisfaction affects productivity
directly because productivity depends on so many variable, if is still a prime concern for
managers.
Human resources should be utilized in a proper and positive way to the utmost extend.
Various investigations show that when a man is satisfied with his work then the company can
generate profit by greater output, fewer quits and many other tangible and intangible benefits.
They also reveal that a person is satisfied with his job he is likely to be profiled by high moral in
his general living and community and be profiled on the score of individual and industrial well –
being. The performances of employees are affected by various factors. One among those factors
is “JOB SATISFACTION”.
9
1.1 COMPANY PROFILE
Incorporated as a public limited company on March 9, 1972 under the companies Act, 1956
as “Techcons limited “ under the provision of the companies Act, 1956. In terms of the
scheme of demerger, merger and Amalgamation for transfer of the manufacturing
undertaking of erstwhile Rane Engine Valves Limited, as approved by the Honble High
court of judicature at Madras, the name of the company was changed to Rane Engine Valve
Private Limited w.e.f. February 6, 2008.
The shareholder of the company had earlier approved the transfer of the entire undertaking
with effect from April 1, 2006 on a going concern basis to Rane holdings Limited at their
extraordinary general meeting held on march 31 , 2006. The transfer was consequent to the
restructuring exercise undertaken by Rane Group at its first phase during the year 2004-2005.
The company during September 2007 amended its objects and capital clauses is its
memorandum of Association to facilitate carrying on of manufacturing of inlet and exhaust
valves , valve guides and valve tappet for 1.c. engines.
Pursuant to the order of high court, on December 20, 2007 the company took over the
manufacturing undertaking of REVL with effect from April 1, 2007 (appointed date). The
principles business of the company is manufacture of inlet and exhaust valves, valve guides and
valve tappets for I.C engines.
In terms of the scheme of demerger, merger and amalgamation, the name of the company
was changed from “Techcons Limited” to “Rane Engine Valve Private Limited “with effect
From February 6, 2008.
10
Main objects of the company:
The main objects of the company as set out in the memorandum of association are as
follows.
• To establish and carry on business as manufactures of automotive ancillary
products, tools, machine tools and machine tool ancillaries.
• To carry on all kinds of engineering work, including electrical, mechanical,
structural and general engineering, to act as structural and general fabricators and metal
workers and metal finishers.
• To undertake all kinds of metal finishing such as grinding machining , welding riveting ,
forging , bolting, soldering, brazing, metal providing metal spraying , electroforming ,
electroplating, not and electrogalvanising, oxidizing ,anodizing , lacofuering finishing
and polishing , enamellings , thermoplastic coating, metallizing, and engraving.
• To establish and work heat treatment shops, smithy and press shops, forging shops, tool
rooms, drop stamping works, to manufacture and deal in transmission line materials.
• To act as consultants and advisers for all kinds engineering work carried on by the
company.
• To carry on business as tool makers, mill wrights, machinists, to manufacture deal in and
assemble various kinds of tools, small tools, machine tools, machine tools accessories
and spare parts, implement dies, patterns, jigs fixtures, designs, moulds and punches.
• To carry on the business of manufacturers of and dealers in engine valves, all automobile
components, machinery spares (partly or fully finished) for all types of engines, whether
stationary, automobile, marine, aircraft, locomotives or others, spare parts for all types of
machines, automobiles including tools and accessories for all types of moveable or
stationary engines of machines, accessories and fittings for motor vehicles, railways,
aeroplanes, hydroplanes, ships, motor cycles, scooters, bicycles and carriages and all
articles and things used in or capable of being used in connection with the manufacture,
maintenance and working of any of the foregoing.
11
Changes to Memorandum of the company:
DATE PARTICULARS
13
16. Deming prize for total quality management from union of Japanese scientists and
engineers won during November 2005
Plant 3 milestones:
• Starting of plants – April 92
Quality milestones
• ISO 9002 – 1998
• QS 9000 _ 2000
• ISO 1400 1- 2001
• ISO / TS 16949: 2002 -2004
• Direct on line supplier – HEROHONDA -2004
14
• Deming Award (TQM) – 2005
• OPPM Award from Honda – 2005
Quality certifications:
o Certified for ISO 9000 in Feb 1998
Business strategy:
a) Business strategy:
The company’s strategy for growth is through increase of volumes to OEMs both
domestic and exports.
b) Future Prospects:
The company has been exporting valves to developed countries from 1963 and as
mentioned above, REVL expects to have a good export potential in the years to come.
The company has been servicing domestic OEM’s for decades and is expected to in
continue in the years to come.
c) Capacity and capacity utilization:
Valves
Productio
Past three years Installed capacity % Capacity Utilization (Qty in ‘000s
n
15
FY2005-06 32,000 27,937 87.30%
FY004-05 28,000 26,048 93.03%
Guides
16
1.2 PRODUCT PROFILE
• Valve Guide
• Valve Tappet
b) Manufacturing capability;
Semi-Finished
Finished
Super Finished bore Threaded
Plain bore Shouldered Guide Surface coated.
17
• Chilled cast iron
Manufacturing capability:
• Heat treated
• Surface coated
18
1.3 OBJECTIVES OF THE STUDY
Primary objective:
to find out the level of job satisfaction among the workers in the
organization.
Secondary objective:
workers.
19
1.4 SCOPE OF THE STUDY
“Rane Engine Valve Private Limited” only. Who are serving at various location. The
study also analysis the various aspects which lead to job satisfaction. An attempt is
in the organization.
with employees, good infrastructure, good annual increment, good payment and
20
1.5 NEED OF THE STUDY
target. The management should provide the primary and secondary needs to workers
The study conducted in our country in our country related to this aspect is
limited most of the studies have been conducted only in top level management and
lower level management and that too only on the workers job satisfaction inside the
organization.
The importance is to study and to evaluate the various factors, which leads to
the job satisfaction of sales executives. These studies also help to the management to
take remedial measures to improve the level of job satisfaction of sales executives
21
CHAPTER- 2
LITERATURE SURVEY
22
2.1 REVIEW OF LITERATURE:
In a developing country like India, the key progress is done to increase the productivity. The
country cannot progress unless the man and work have good relationship. The major part of
mans life is spent in doing work. Work is a social reality and social expectation to which men
seem to conform. It not only provides status to the individual but also binds him to society.
market and method. The first one is significant in the sense that it deals with uncontrollable
Materials can be purchased at most competitive rates; machines many be worked at their
maximum speed but the output can be maximized only when the employees work willingly.
Peter F. Drucker says, the sources capable of enlargement can only be human resources.
Other resource can be utilized of worse utilized, but they can never have an output greater than
23
Job satisfaction is defined as the difference between the amount of rewards the workers
receive and the amount they believe they should receive
- Stephen P. Robbins.
Working hours
Job security
Promotional opportunities
Working environment.
Safety measures.
Salary.
Incentives.
Canteen Facilities.
Rest room
Accident compensation
Recognition
Job status.
Type of work.
24
2.1.3 SOURCES OF EMPLOYEES SATISFACTION TOWARDS THEIR JOB
Wages do play a significant role in determining job satisfaction but wages are more as
Along with pay content of the work itself plays a very major role in determining how
satisfied employees are with their job. The two most important aspects of the work itself that
influence job satisfaction are variety and control over work methods and work place. Work
includes interesting and challenging work, work that is not boring and a job that provide status.
PROMOTION
higher level in a organization typically involves positive changes in supervision. Job content
that are at the higher levels of on organization usually workers with more freedom more
WORK GROUP
25
Having friendly and co-operative co-workers is a modest source of job satisfaction to
individual employees. The work group also serves as a social support system for employees.
People often use their co-workers as a sounding board for their problems or as a source of
conflict. The work group serves as a source of support, comfort, advice and assistance to the
WORKING CONDITIONS
Working Conditions, too contribute in a modest way to job satisfaction. Features such as
temperature, humidity, ventilation, lighting, noise and work schedules, cleanliness of the work
place and adequate tools and equipment can also affect job satisfaction.
1. Job satisfaction has some relation with the mental health of the people.
individual.
Workers will be satisfied if he gets what he expected. Job satisfaction relates to inner
feelings of workers. Naturally, it is the satisfied workers who shows the maximum
effectiveness and efficiency in his work. Most people generalize that, workers are concerned
more about pay rather than other factors which also affects their level of satisfaction, such as
26
canteen facilities, bonus, working condition etc of course, these factors are less significant
Job satisfaction has some relation with the mental health of the people.
Employees will be more satisfied if he gets what he expected, job satisfaction relates to
inner feelings of workers. Most people generalize that workers are concerned more about pay
rather than other factors which also affects their level of satisfaction, such as canteen
facilities, bonus, working conditions, etc. these conditions are less significant when compared
to pay.
27
CHAPTER- 3
METHODOLOGIES
28
3.1 RESEARCH METHODOLOGY
RESEARCH DESIGN
The researcher design indicates the type of research methodology under taken to collect
the various information for the study. The research design selected for the research study is
DESCRIPTIVE RESEARCH
individuals, groups or an events. In this study the opinion regarding causes of job satisfaction
RESEARCH INSTRUMENT
SAMPLING UNIT
The sampling units are the employees of Rane Engine Valve Private Limited
SAMPLE SIZE
Sample size of 100 employees is taken from the population of 1000 employees of various
29
SOURCES OF DATA COLLECTION
Primary Data
The primary data is the new data or fresh data collected from the respondents through
Secondary Data
Secondary data is the data already available and it is not new. Secondary data for the research
Chi-square
CHI-SQUARE ANALYSIS:
The Chi – Square test, also known as non-parametric test or a distribution free test is used
when it is impossible to make any assumptions about populations or when the researcher is
unable to estimate the population’s parameters. The main advantage of using non-parametric
test is that, the researcher can analyze qualitative data. The name Chi-square is generally
Formula
30
The chi-square test is given by the formula
χ 2 = χ (Oi – Ei)2 / E
Ei = Expected frequency
1. Calculate the expected frequencies on the basis of given hypothesis or on the basis of null
hypothesis.
2. Obtain the difference between observed and expected frequencies and find out the squares
3. Divide the quantity (Oij – Eij)2 obtained as stated above by the corresponding expected
frequency to get (Oij – Eij)2 / Eij and this should be done for all the cell frequencies.
4. Find out the summation of (Oij – Eij)2 / Eij values of what we call
HYPOTHESIS:
STATISTICAL HYPOTHESIS:
31
Statistical hypothesis is some assumption or statement, which may or may not be
true, about a population or about the probability distribution characterizing the given
population, which we went to test on the bases of evidence from a random sampling.
TEST OF HYPOTHESIS:
NULL HYPOTHESIS
ALTERNATIVE HYPOTHESIS
NULL HYPOTHESIS:
hypothesis.
TYPE 1 ERROR:
It is the error of rejecting null hypothesis H0, when it is true. When a null
hypothesis is true, but the difference is significant and the null hypothesis is rejected, then a
TYPE 2 ERROR:
32
It is the error of rejecting null hypothesis H0, when it is false. When a null hypothesis is
false, but the difference is insignificant and the null hypothesis is accepted, then a type 2 error
is made.
LEVEL OF SIGNIFICANCE:
The level of significance is the maximum probability of making a type 1 error and it is
practice is 5% (0.05) and 1% (0.01). This means that there is a probability of making 5 out of
100. This also means that using it is 95% confident that a correct decision has been made. It is
important to note that if no levels of significance is given then we always take a=0.05.
33
CHAPTER- 4
DATA ANALYSIS
AND
INTERPRETATION
34
3.1 DATA ANALYSIS AND INTERPRETATION
TABLE: 3.1.1
Inference
30% of the respondents belong to the age group of 18-28 years, 35% of the respondents
belong to the age group of 29-38Years, 25% of the respondents belongs to the age group of 39-
48 years and 10% of the respondents belongs to the age group of above 49 years.
Chart: 3.1.1
35
TABLE: 3.1.2
1. Male 75 75%
2. Female 25 25%
Inference
From the study it is clear that only 25% of the respondents are female and 75% of the
respondents are male this becomes being a manufacturing industry. Female employees are less in
number.
Chart: 3.1.2
36
M
ale
Fem
ale
TABLE: 3.1.3
Inference
From the study it is clear that only 72% of the job suits for education qualification and 28
Chart: 3.1.3
37
38
TABLE: 3.1.4
Inference
From the study it is clear that only 60% of the employee’s getting stress in job and 40%
of the employee’s are not getting stress in job becomes being a manufacturing Wood industry.
Chart: 3.1. 4
TABLE: 3.1.5
Inference
From the study it is clear that only 87% of the employee’s getting Flexible working
hours and 13% of the employee’s are not getting Flexible working hours becomes being a
Chart: 3.1.5
40
TABLE: 3.1.6
Inference
From the study it is clear that only 85% of the employee’s Clearly communicate the
goals and 15% of the employee’s are not Clearly communicate the goals it becomes being a
Chart: 3.1.6
41
TABLE: 3.1.7
Inference
From the above table it was observed that 20% of the respondents were Highly satisfied,
70% respondents were satisfied 8% respondent were Dis-satisfied and 2% respondent was
Chart :3.1.7
TABLE: 3.1.8
42
Respondents Reasons for Joining in this organization
S.NO Reasons Respondent Percentage
s
1. Opportunity for Growth 38 38
2. Good Remuneration 31 31
3. Job Security 20 20
4. Job Suited for Specialization 11 11
Total 100 100
Inference
The above statistical analysis shows that majority (38%) of the respondents have
responded that opportunity for Growth was the main reason for joining in this organization
followed by the next majority (31%) of the respondents have responded that good remuneration
was the main reason for joining the organization.
Chart:3.1.8
TABLE: 3.1.9
Inference
From the above table it was observed that 25% of the respondents were Highly
satisfied,65% respondents were satisfied, and 10% respondent was highly Dis-satisfied
respectively.
CHART: 3.1. 9
TABLE: 3.1.10
44
4 Secured 5 5
Total 100 100
Inference
From the above table it was observed that 20% of the respondents were
Chart: 3.1.10
TABLE: 3.1. 11
45
Inference
It is clear from the above statistical analysis that most (60%) of the respondents have
responded that their potentials are fully and other (25%) utilized by the organization..
Chart: 3.1.11
TABLE: 3.1.12
s
1. Great Extent 10 10
2. Considerable Extent 70 70
3. Some Extent 20 20
4. Not at all 0 0
Total 100 100
46
Inference
From the above statistical analysis it was inferred that most (10%) of the respondents opined
that job is important in the organization to great extent followed by (70%) of the respondents
have responded that job is important for considerable extent only.
Chart :3.1.12
TABLE: 3.1.13
47
Inference
From the above table it was observed that 11% of the respondents were Work
Enviroment, 55% respondents were Job Security, 25% of the respondents were Salary and 9%
Chart: 3.1.13
TABLE: 3.1.14
factors s
1. Perks 10 10
2. Work burden 22 25
3. Peer Relationship 48 48
4. Work environment 20 20
Total 100 100
48
Inference
From the above statistical analysis it is inferred that that most (48%) of the respondents
have Peer Relationship is the most influencing factor for their performance followed by , (25%)
of the respondents have responded that Work burden is the next most influencing factor.
Chart :3.1.14
Table: 3.1.15
49
Inference
From the above table, it is observed that 82% of the respondents was said Agree, 18%
Chart: 3.1.15
CHI-SQUARE ANALYSIS
Vs Gender
50
Hypothesis
Subordinate in Gender..
Subordinate in Gender..
51
Table of Expected Frequency – E
Observed Expected
Value Value (O-E)2
O-E (O-E)2
(O) (E) E
14 16.5 -2.5 6.25 0.735
11 8.5 2.5 6.25 0.735
45 42.9 2.1 4.41 0.102
20 22.1 -2.1 4.41 0.102
7 6.6 0.4 0.16 0.024
3 3.4 -0.4 0.16 0.024
0 0 0 0 0
0 0 0 0 0
52
= (4- 1) (2-1)
=3
Inference
Since the calculated value is less than the Tabulated Value therefore Null Hypothesis is
Vs Gender
Hypothesis
53
Table of Observed Frequency – O
54
Estimation of Chi- Square
Observed Expected
Value Value (O-E)2
O-E (O-E)2
(O) (E) E
6 6 0 0 0
4 4 0 0 0
14 13.2 0.8 0.64 0.048
8 8.8 -0.8 0.64 0.073
28 28.8 -0.8 0.64 0.022
20 19.2 0.8 0.64 0.033
12 12 0 0 0
8 8 0 0 0
= (4- 1) (2-1)
=3
Inference
Since the calculated value is less than the Tabulated Value therefore Null Hypothesis is
4.1 FINDINGS
55
• It is inferred from the study, 77% of the sample belong >30 yrs of Age, 20 % are between
30-40 yrs of Age 3% are between 40-50 yrs of Age.
• It is inferred from the study, 73% of the sample belong to the salary of Rs. 4000- 6000,
18 % are between Rs. 6001-8000 ,26.7% are between Rs.8001-10000 remaining 6.6% are
above Rs.10000.
• It is inferred from the study 57% of the sample belongs to > 5 yrs of experience, 41%
have 6-10 yrs of experience, 2% have 11 – 25% of experience.
• It is inferred from the study 22% of the sample suggested very good for working
environment, 49% respondents said good, 27 % respondents said average and 2 % said
poor.
• It is inferred from the study 30% of the sample highly satisfied with welfare measures
provided, 50% of the samples are satisfied, 12 % are neutral, 7% are Dis-satisfied, and 1
% is highly Dis-satisfied.
• It is inferred from the study 12% of the sample are highly satisfied on job security, 40%
of the sample are satisfied, 38 % are neutral, 8% are Dis-satisfied, and 2% are highly Dis-
satisfied.
• It is inferred from the study 15% of the sample are strongly agree on cordial relationship
maintained with the supervisor , 46% of the sample are agreed, 31 % are neutral,8% are
Dis-agreed.
• It is inferred from the study 33% of the sample Highly satisfied about the relationship and
co-operation among the co-workers, 43% of the sample are satisfied, 23 % are neutral,
and 1 % are Highly Dis-satisfied.
• It is inferred from the study,11% of the sample are strongly agree for opinion taken
while decision making, 36% of the sample are agreed, 37 % are neutral, 11% are Dis-
agreed and 5% are strongly Disagreed.
• It is inferred from the study 73% sample said Yes for annual increment provided fairly
from the Organisation, 27% said No for it.
• It is inferred from the study 7% of the sample are strongly agree for skills and abilities
utilized by the Organisation, 32% of the sample are agreed, 51 % are neutral, 4% are Dis-
agreed and 6% are strongly Disagreed.
4.2 SUGGESTIONS
56
Cleanliness should be maintained properly so that they can able to work without any
health problems.
Employees decision should be taken while decision making so that they can able to
come out with their views and ideas from this they can able to maintain cordial
Management should be open with the decision making so that fear of job security will be
minimized.
Time is the constraint for the research. Hence only 100 employees are taken as
respondents for the survey from the finite population.. Their opinion on job stress may
The sample size is 100 and their opinions cannot be generalized for the entire universe.
The study is conducted considering the prevailing conditions that are subjected to change
in future
4.3 CONCLUSION
58
Are any organization growth is the basic need for development of quality resources.
Most of employees are satisfied when they are working with personal goals. To complete
with the competitors the organization need to develop new techniques and procedures to
improve the quality standards.
Most of the employees are satisfy according the quality standards to share feelings
and emotions. In Sharon ply wood factory Employees are most satisfied with their company
paid compensation.
QUESTIONNAIRE
59
A STUDY ON JOB SATISFACTION OF THE EMPLOYEES IN RANE ENGINE VALVE LTD
(a)YES (b) NO
(a)YES (b) NO
6. Whether the company clearly communicates its goals and strategies to you?
(a)YES (b) NO
60
11. In your view how much your potential is used by the organization
15. If training program improve both job satisfaction and self development?
BIBLIOGRAPHY
C.R kithara – Research methodology, new age international private ltd, publishers
61
Stephen .p. Robbins – organizational behavior, seventh education TATA Mc Grew
hill. New Delhi
Website:
http://www.rane.co.in/
http://www.ranegroup.com/
62