Company Name: Date:

AEMRO MOTOR WORKSHOP AND ENGINEERING February 19, 2019

Title: Revision No. Page 1 of 11

Assessments Audit Report Based on ISO 9001:2008 00

1. LOCATION: Aemro Motor Workshop and Engineering PLC

2. DATE AUDIT CONDUCTED: February 19, 2019

3. ASSESSOR:

SENYO Business PLC

4. PURPOSE:

 To declare conformity to critical process with regard to applicable clause of ISO 9001:2008
QMS Requirements

 To identify gap with regard to ISO 9001:2008 QMS requirement and propose action for
immediate fulfillment.

5. SCOPE: - It is applicable to all critical functions of the company.

6. APPROACHING METHOD

 Checking out system

 Observation

 Information

7. ASSESSMENT AUDIT FOCUS AREA

 Production area

 Commercial

 Factory area

 Finance
 Company Name: Date:
AEMRO MOTOR WORKSHOP AND ENGINEERING February 19, 2019

Title: Revision No. Page 2 of 11

Assessments Audit Report Based on ISO 9001:2008 00

8. POINTS CHECKED DURING ASSESSMENT

No. Description Clause Checked

1 Documentation requirement 4.2 √
1.2 Quality manual 4.2.2 √
1.3 Control of document 4.2.3 √
1.4 Control of record 4.2.4 √
2 Management responsibility 5 √
2.1 Management commitment 5.1 √
2.2 Quality policy 5.3 √
2.3 Planning 5.4 √
2.3.1 Quality objective 5.4.1 √
2.4 Responsibility authority and communication 5.5 √
2.4.1 Responsibility and authority 5.5.1 √
2.4.2 Management representative 5.5.2 √
2.5 Management review 5.6 √
2.5.1 General 5.6.1 √
2.5.2 Review input 5.6.2 √
2.5.3 Review out put 5.6.3 √
3 Human resource 6.2 √
3.1 General 6.2.1 √
3.2 Competence awareness and training 6.2.2 √
3.3 Infrastructure 6..3 √
3.4 Work environment 6.4 √
4 Product realization 7 √
4.1 Planning 7.1 √
4.2 Customer related process 7.2 √
4.2.1 Determination of requirement related to product 7.2.1 √
4.2.2 Review requirement related to product 7.2.2 √
4.2.3 Customer communication 7.2.3 √
5 Purchasing 7.4 √
5.1 Purchasing process 7.4.1 √
5.2 Purchasing information 7.4.2 √
5.3 Verification of purchase product 7.4.3 √
6 Production and service provision 7.5 √
6.1 Control of production and service provision 7.5.1 √
6.1.1 Validation of process for production and service provision 7.5.2 √
6.1.2 Identification and traceability 7.3 √
7 Measurement analysis and improvement 8 √
7.1 General 8.1 √
7.2 Monitoring and measuring 8.2 √
7.2.1 Customer satisfaction 8.2.1 √
7.2.2 Internal audit 8.2.2 √
7.2.3 Monitoring and measurement of process 8.2.3 √
7.2.4 Monitoring and measurement of product 8.2.4 √
 Company Name: Date:
AEMRO MOTOR WORKSHOP AND ENGINEERING February 19, 2019

Title: Revision No. Page 3 of 11

Assessments Audit Report Based on ISO 9001:2008 00

No. Description Clause Checked

7.2 Control of non confirming product 8.3 √
7.3 Data analysis 8.4 √
7.4 Improvement 8.5 √
7.4.1 Continual improvement 8.5.1 √
7.4.2 Corrective action 8.5.2 √
7.4.3 Preventive action 8.5.3 √

9. ASSESSMENT AUDIT CHECK LIST

No Item Clause Check completed OFI Completed

1 MR
1.1 Quality Policy 5.1,5.3,5.4.1
1.2 Objective 5.4.1
1.3 Management Review Plan 5.6.1
1.4 Management Review Minute 5.6.2
1.5 * Review agenda
- Result of Audit
- Customer feed back
- Process performance
product Conformity
- Status of preventive and
corrective action
- Follow up action from
previous management review
- Change that could affect the
system
- Recommendation for
Improvement
* Review out put
- Improvement QMS
- Improvement products,
related to customer
requirement
- Resource
1.6 Audit plan 8.2.2
1.7 Audit finding record 4.1.4,8.2.2
1.8 Record of result of action taken 8.5.2,4.2.4
for customer complaint and 8.5.3
corrective preventive action
1.9 Quality Manual/ Maintenance of 4.2.2
Quality manual
1.10 Documentation
2 HR (Human Resource)
2.1 Competence awareness and
 Company Name: Date:
AEMRO MOTOR WORKSHOP AND ENGINEERING February 19, 2019

Title: Revision No. Page 4 of 11

Assessments Audit Report Based on ISO 9001:2008 00

No Item Clause Check completed OFI Completed

training
* Competence determination 6.2.2
(training plan )
* Training delivery (Record)
* Effectiveness of the training
(record)
* Appropriate record of
education , training ,skill and
experience (up dated )
3 Finance and marketing
Department
3.1 Supplier selection
* Criteria 7.4.1
* Evaluation (record)
* Reevaluation (record)
* Potential supplier list
3.2 Supplier improvement program
(record) 7.4.1
* Action taken
3.3 Purchase method
3.4 Purchase requirement
* Specification 7.4.3
* Purchase plan
* Inventory plan
3.4 Purchase agreement
3.5 Purchase performance measure Plan
arrangement
3.6 Verification of purchase product 7.4.3
3.7 Data analysis (supplier) 8.4
Product Realization
4.1 Planning of product realization 7.1

4.2 Customer satisfaction measure 8.2.1,8.4

- Method for customer
Satisfaction measure
- Plan
- Report
- Data analysis (Trend indicator
of customer satisfaction
- Records
4.3 Design and development
- Planning
- Input 7.3,7.3.2,
- Out put 7.3.1,7.3.4,
- Review plan 7.3.5, 7.3.6,
 Company Name: Date:
AEMRO MOTOR WORKSHOP AND ENGINEERING February 19, 2019

Title: Revision No. Page 5 of 11

Assessments Audit Report Based on ISO 9001:2008 00

No Item Clause Check completed OFI Completed

- Controlling 7.3.7
- Validation
4.4 Control of production and
service provision
- Process control method
- Manual/work instruction for
laboratories and work shops.
4.5 Identification and traceability 7.5.3
4.6 Customer property 7.5.4
4.7 Monitoring and measurement of
Product 8.2
- Method for monitoring
- Record of measurement
4.8 Control of non conforming
product
- Method
- Record
4.9 Analysis data 8.4
- Method
- Data type, analysis
frequency, responsibility,
source …
- Record (Performance against
plan, goal identified areas for
improvement)
5 General Manager
5.1 Infrastructure 6.3
- Building work space, green
areas.
- Map, location of offices and
buildings
5.2 Work environment 6.4
- Transport facility
- Cafeterias
- Office conditions
- etc …
5.3 Provision of resources 6.1
- Resource planning
- Follow-up of certification and
assessment tasks.
- Communication facility
5.4 Continual improvement 8.5.1
- Method 8.5.2
- Corrective action record 8.6.2
- Preventive action record
Company Name: Date:
AEMRO MOTOR WORKSHOP AND ENGINEERING February 19, 2019

Title: Revision No. Page 6 of 11

Assessments Audit Report Based on ISO 9001:2008 00
 Company Name: Date:
AEMRO MOTOR WORKSHOP AND ENGINEERING February 19, 2019

Title: Revision No. Page 7 of 11

Assessments Audit Report Based on ISO 9001:2008 00

10. ASSESMENT AUDIT FINDING AND ACTION PROPOSED

Reference Non Conforming Condition

S. No. Finding Proposed Action
Title Clause No. Major Minor
1 There is quality manual but not Quality manual 4.2.2 Shall be finalized soon √
communicated
2 Poor record management system. there Control of record 4.2.4 - All records required by ISO √
is a procedure for record management 9001:2008 shall be kept as per record
but not implemented properly control procedure.
3 No method for segregation and Document 4.2.3 - Obsolete document shall be √
identification of obsolete document control segregated as per document control
procedure
4 There is document management Establish and implement document √
procedure in place. But not applied “ “ controlling mechanism
properly. in almost all offices work
instruction (Recopies and foremasts
are not controlled) the documents are
not legalized
5 Record controlling mechanism not Record control 4.2.4 - Establish and implement record √
established and implemented controlling mechanism
6 - Quality policy is in place but not - Management 5.1,5.3,5.4 Quality policy of the factory shall be √
implemented and communicated Commitment 5.4.1 established and implemented
- No Quality objectives. - Quality policy
- Planning
7 There is no plan for management not - Management 5.1 - Management review shall be made as √
conducted as per the schedule. Commitment 5.6 per the plan. Following these minutes
- Management 5.6.1 of review shall be documented.
review 5.6.2 - Management review plan should be
5.6.3 revised and approved by the senior
staffs.
8 Importance of meeting customer - Awareness should be developed √
requirements is not well “ 5.1
communicated.
 Company Name: Date:
AEMRO MOTOR WORKSHOP AND ENGINEERING February 19, 2019

Title: Revision No. Page 8 of 11

Assessments Audit Report Based on ISO 9001:2008 00

Reference Non Conforming Condition

S. No. Finding Proposed Action
Title Clause No. Major Minor
9 No job description Responsibility - Job description should be √
and authority 5.5.1 distributed for each workers and
staffs.
10 No clearly established method of Internal 5.5.3 - Method of communication should √
internal communication. communications be identified & issued.
11 No skill gap identification method Competence 6.2 Training mechanism shall be √
established and implemented awareness and established
training
12 Personal record are not well organized Competence 6.2 - Personal competence, training and √
(record of education, training, skill awareness and 6.2.1 other data shall be documented in
and experience) training 6.2.2 well organize manner
13 No training matrix to identify training - Identification of training need shall √
need and no training plan “ 6.2.2 be made by using training matrix and
the record shall be documented
- The training plan shall be issued and
documented.
14 - The work environment is not well - The office should be properly √
managed. Office and the factory Work 6.4 managed or arranged.
compound are not conducive to environment - Proper location/ sign for buildings
achieve conformity to product should be established
requirement.
15 - Data analysis for customer Customer - Data analysis method, type of data, √
satisfaction (no trend indicators of satisfaction 8.2.1, 8.4 source of data, analysis frequency,
customer satisfaction) measure responsibility shall be determined .
(criterion document)
16 - No method for process control - Method for control of product √
- Manuals and work instruction for realization process should be
work floor are not well established established
(compiled)
17 No defined purchase method 7.5 - Purchase method shall be finalized √
 Company Name: Date:
AEMRO MOTOR WORKSHOP AND ENGINEERING February 19, 2019

Title: Revision No. Page 9 of 11

Assessments Audit Report Based on ISO 9001:2008 00

Reference Non Conforming Condition

S. No. Finding Proposed Action
Title Clause No. Major Minor
Purchasing 7.4.1 and communicated soon.
7.4.2
7.4.3
18 No purchase information or Purchasing “ - Product specification/ purchase √
specification specification should be prepared and
approved.
19 No potential supplier list “ - Method for supplier evaluation should √
be developed
20 No approved management review plan Internal Audit 8.2.2 - Audit plan should be approved and √
documented
21 No internal system audit “ “ - Audit report shall be documented √
22 Non conforming product procedure. Control of non - The procedure for control of non √
conforming 8.5 conforming product shall be
product established implemented and
maintained.
23 Corrective preventive action method is - Following Audit report and √
not established and implemented management review all non
conformity’s should be clear out
based on the procedure of corrective
preventive action.
 Company Name: Date:
AEMRO MOTOR WORKSHOP AND ENGINEERING February 19, 2019

Title: Revision No. Page 10 of 11

Assessments Audit Report Based on ISO 9001:2008 00

11. CONCLUSION
A number of major and minor non conformities were seen during the assessment audit. Accordingly, need
to prepare action plan to eliminate the above non conformities before applying for certification.
Company Name: Date:
AEMRO MOTOR WORKSHOP AND ENGINEERING February 19, 2019

Title: Revision No. Page 11 of 11

Assessments Audit Report Based on ISO 9001:2008 00

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