Cisco Post Event Survey

The quality of your experience is very important to us and your comments are an integral part of our quality control. Please take a moment
to provide us with your observations. Thank you.

Respondent Information

Job Type __________________________________________________________________________________________________

Company __________________________________________________________________________________________________

Country ___________________________________________________________________________________________________

Overall Satisfaction

1) I would recommend Cisco Authorized training to others.

Not At All Extremely
Likely Likely
0 1 2 3 4 5 6 7 8 9 10
          

Strongly Strongly
Disagree Agree
1 2 3 4 5 N/A
2) Overall, I was satisfied with this course and lab.      

Strongly Strongly
Disagree Agree
3) This training was a worthwhile investment for me and/or my 1 2 3 4 5 N/A
employer.      

4) Overall comments:

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

5) If this course was delivered online, please comment on whether it was as effective as being in a classroom setting:

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

© 1999-2015 CEB. All Rights Reserved.

Course Content (Excluding Labs)

6) This course was a sales training course.

Yes No

Strongly Strongly
Disagree Agree
1 2 3 4 5 N/A
7) The course objectives were clear to me.      

Strongly Strongly
Disagree Agree
1 2 3 4 5 N/A
8) The course met all of its stated objectives.      

Strongly Strongly
Disagree Agree
1 2 3 4 5 N/A
9) The level and amount of technical content was appropriate.      

Strongly Strongly
Disagree Agree
10) The knowledge and/or skills gained through this course are 1 2 3 4 5 N/A
directly applicable to my job.      

11) What percent of your total work time requires the knowledge/skills presented in this training? Check only one.
0-20% 21-40% 41-60% 61-80% 81-100%

12) How can we improve the training to make it more relevant to your job?

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

Lab Experience

Strongly Strongly
Disagree Agree
13) The labs provided with this course were useful and enhanced 1 2 3 4 5 N/A
my learning.      

Strongly Strongly
Disagree Agree
14) I received enough practice through the lab or exercises to 1 2 3 4 5 N/A
help perform my job tasks.      

© 1999-2015 CEB. All Rights Reserved.

15) Lab Comments:

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

Instructor

Strongly Strongly
Disagree Agree
16) The instructor demonstrated a sound understanding of this 1 2 3 4 5 N/A
material.      

Strongly Strongly
Disagree Agree
17) The instructor provided timely and concise answers to 1 2 3 4 5 N/A
questions.      

Strongly Strongly
Disagree Agree
18) The instructor promoted class participation and interactive 1 2 3 4 5 N/A
learning.      

Strongly Strongly
Disagree Agree
19) The instructor was effective and enhanced my learning 1 2 3 4 5 N/A
experience.      

20) Instructor Comments:

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

Environment

Strongly Strongly
Disagree Agree
1 2 3 4 5 N/A
21) The physical environment was conducive to learning.      

Learning Effectiveness

Strongly Strongly
Disagree Agree
1 2 3 4 5 N/A
22) I learned new skills and knowledge from this training.      

© 1999-2015 CEB. All Rights Reserved.

Student Demographics

23) Student Name

_____________________________________________________________

24) Student Company Name

_____________________________________________________________

25) Student City

_____________________________________________________________

26) Student State ____

27) Student Country

_____________________________________________________________

28) CSCO ID

_____________________________________________________________

29) CCO ID

_____________________________________________________________

30) My relation to Cisco Systems:

Customer Channel Partner Employee Other

31) Since you chose other, please specify your relation to Cisco Systems?

_____________________________________________________________

32) The following best describes my department:

IT Security HR
Finance/Operations Sales/Marketing Engineering
Student/Unemployed

© 1999-2015 CEB. All Rights Reserved.

33) Since you chose other, please describe your department?

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

34) The following best describes my job:

Account Manager Project Manager Systems Engineer
Field Engineer Operations Engineer Project Engineer
Other Network Manager/Administrator/Engineer IT Manager
Student/Unemployed Sales/Sales Engineer

35) Since you chose other, please describe your job?

_____________________________________________________________

36) The following best describes the type of company I work for:
Education Healthcare Retail Services
Professional Services Financial Services Manufacturing
Energy Media and Entertainment/ Cisco Eos Transportation
Real Estate Smart + Connected Communities Other
Government Telecommunications Military/Defense
Internet Service Provider

37) Since you chose other, please describe the type of company you work for?

_____________________________________________________________

38) What other Cisco Certified training are you interested in?
Application Networking Services Servers Organizational Readiness Assessment
Business Video Emerging Technologies Business Assessment
Tech Assessment Other

39) Since you chose other, please specify what Cisco Certified training you are interested in?

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

© 1999-2015 CEB. All Rights Reserved.

40) I took this course in order to (check all that apply):
Prepare for a career certification or specialist exam
Prepare for channel specialization or designation
Advance my career to qualify for a different job
Evaluate Cisco products for possible purchase
Satisfy job requirements
Prepare for a pending implementation
Increase my general knowledge of Cisco Products
Improve my ability to position and sell Cisco Solutions
Other

41) Since you chose other, please specify why you took this course?

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

© 1999-2015 CEB. All Rights Reserved.

Cisco Post Event Survey

The quality of your experience is very important to us and your comments are an integral part of our quality control. Please take a moment
to provide us with your observations. Thank you.

Student Demographics

42) Which company are you affiliated with?

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

Career Certification or Specialist Exam

43) The Career Certification or Specialist exam I am preparing for is:

Entry Level – CCENT Associate – CCDA Associate – CCN Associate – CCNA Security Associate – CCNA Service
Provider Ops Associate – CCNA Voice Associate – CCNA Wireless Professional - CCDP Professional – CCIP
Professional – CCNP Professional – CCNP Security Professional – CCNP Security Provider Ops Professional – CCNP Voice
Professional – CCNP Wireless Professional – CCSP Expert – CCDE Expert – CCIE Routing and Switching Expert – CCIE
Security Expert – CCIE Service Provider Expert – CCIE Service Provider Ops Expert – CCIE Storage Network Expert –
CCIE Voice Expert – CCIE Wireless

Strongly Strongly
Disagree Agree
44) I now feel more prepared for my exam/certification after 1 2 3 4 5 N/A
taking this course.      

Channel Specialization or Designation

45) The Cisco Channel Specialization or designation I am preparing for is:

Advanced Routing and Switching Advanced Security Advanced Unified Communications Advanced Wireless LAN
Cisco Sales Expert Data Center Storage Networking Express Foundation Express Unified Communications Small and
Medium Business

Advance my Career

46) What career advancement or job role are you attempting to achieve?
CxO Executive Director
Manager Staff Member Account Manager
Networking Professional Project Manager Systems Engineer
Field Engineer Operations Engineer Project Engineer
Other

© 1999-2015 CEB. All Rights Reserved.

47) If you chose Other, please specify:

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

Strongly Strongly
Disagree Agree
48) I am now more prepared than I was before taking this course 1 2 3 4 5 N/A
to advance my career or qualify for a new job role.      

49) Provide a tangible example of how the training has helped prepare you for your career advancement or new job role:

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

Evaluate Cisco Products for Purchase

50) Which of the following statements best describes your role in selecting Cisco products and services?
I am responsible for making the I influence the purchasing decisions I am not involved in the purchasing
purchasing decisions decisions

51) Which products are you evaluating?

Optical Routing Security
Storage Switching Wireless
Other

52) If you chose Other, please specify:

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

Strongly Strongly
Disagree Agree
53) This course has provided me with the necessary information 1 2 3 4 5 N/A
to make a purchasing decision.      

Strongly Strongly
Disagree Agree
54) Taking this course has increased the chance that I will 1 2 3 4 5 N/A
purchase this product.      

© 1999-2015 CEB. All Rights Reserved.

Prepare for an Implementation

55) What products are you implementing using Cisco Architecture?

Borderless Network Architecture Collaboration Architecture Data Center/Virtualization Architecture
Service Provider Other

56) If you chose Other, please specify:

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

_____________________________________________________________________________________________________________

57) What Technologies are you interested in?

Application Networking Services Architect Carrier Ethernet
Cisco Desktop Virtualization Infrastructure Cisco IP Next-Gen Network (IP NGN) Data Center Switching
Digital Media Suite Design EnergyWise
Foundation FlexPod IOS XR Operating System
MediaNet Network Management Optical
Routing Security SP Business Transformation
SP Cloud SP Data Center SP Infrastructure Design
SP Managed Services SP Video SP Voice
SP Wireless Storage Switching
Telepresence TrustSec UCS+vSphere
Unified Communication Unified Computing System Video
Virtual Classroom Voice WAN Optimization
WebEx Wireless Other

Strongly Strongly
Disagree Agree
58) After completing this course, I now feel more prepared for 1 2 3 4 5 N/A
my implementation.      

Improve Ability to Sell Cisco solutions

Strongly Strongly
Disagree Agree
59) After completing this course, my ability to position and sell 1 2 3 4 5 N/A
Cisco solutions has increased.      

Additional Information

60) Would you like to be contacted by Cisco or your Cisco Authorized Cisco Learning Partner about additional Learning opportunities?
Yes No

© 1999-2015 CEB. All Rights Reserved.