Académique Documents
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Definition of Communication
Lesson5 chapters
Questions
Q1
Exact Value
Question
The transmission of ideas and emotions between or among persons with the use of verbal and nonverbal cues is call
ed _.
Correct answer
communication
Explanation
Communication is the transmission of ideas and emotions between or among persons with the use of verbal and non
verbal cues.
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Q2
Exact Value
Question
The process or act of conveying one's thoughts or ideas using speech is referred to as _ or spoken communication.
Correct answer
verbal
Explanation
Verbal communication, also called spoken communication, is the process or act of conveying one's thoughts or ideas
using speech.
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Q3
Exact Value
Question
Correct answer
nonverbal
Explanation
Nonverbal communication refers to the use of wordless cues in order to convey a message.
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Q4
Single Answer
Question
Correct answer
Explanation
Greeting a teacher with a warm hello is verbal communication, as it makes use of speech in order to convey a messa
ge.
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Q5
Single Answer
Question
Correct answer
Explanation
Calling someone on the phone necessitates the use of verbal communication, as it is not possible to convey your me
ssage over the phone without speaking.
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Q6
Single Answer
Question
Correct answer
reciting in class
hugging a friend
frowning
clapping
Explanation
Reciting in class involves using words to convey one's thoughts, so it is a situation that uses verbal communication.
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Q7
Categorise
Question
Correct answer
Approval
two thumbs-up
standing ovation
Disapproval
Explanation
Giving someone two thumbs-up and a standing ovation shows approval, while stomping one's feet and shaking one's
head show disapproval.
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Q8
Multiple Choice
Question
Marlyn is angry at her friend, but she does not tell him how she feels. Instead, she makes him feel her anger through
her actions.
Correct answer
Explanation
Ignoring someone and refusing to answer that person's questions are nonverbal cues that show anger.
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Q9
Single Answer
Question
Yani woke up in the middle of the night only to find that their house had caught fire.
Which of the following should she do to convey the message to her family members in the other rooms of their house
?
Correct answer
Yell.
Whisper.
Walk slowly.
Speak slowly.
Explanation
Yelling would wake up her family members and get them out of the house.
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Q10
Single Answer
Question
Rachelle was speaking with her friend when her friend raised an eyebrow.
Correct answer
doubt
approval
excitement
fear
Explanation
Lesson5 chapters
Questions
Q1
Exact Value
Question
It is a structured two-way process essential to transmission of information and expression of ideas among individuals.
Correct answer
communication
Explanation
Communication is a structured two-way process essential to transmission of information and expression of ideas amo
ng individuals.
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Q2
Single Answer
Question
The communication process starts with an idea or a concept that is meant to be conveyed by the sender. This idea is
also called _.
Correct answer
stimulus
complaint
feedback
noise
Explanation
The idea or concept that starts the process of communication is referred to as the stimulus.
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Q3
Single Answer
Question
Correct answer
receiver
sender
feedback
stimulus
Explanation
The message communicated by the sender is heard, interpreted, and decoded by the receiver.
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Q4
Single Answer
Question
A conference that aims to discuss the latest inventions in 2015 is communication held in _.
Correct answer
a formal setting
an informal setting
a constructive setting
a casual setting
Explanation
A conference that aims to discuss the latest inventions in 2015 is communication held in a formal setting since it invol
ves controlled and deliberate effort.
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Q5
Single Answer
Question
Correct answer
Explanation
Good communication is a collaborative effort, and it thus involves factors and actions that make it systematic.
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Q6
Correct Order
Question
Correct answer
Explanation
In the process of communication, the sender activates a stimulus. Next, he or she encodes the message into words a
nd expresses his or her thoughts in the proper sequence. The message is then heard and interpreted by the receiver.
The receiver provides feedback and becomes a sender.
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Q7
Categorise
Question
Identify the setting of each event. Put it under formal or informal setting.
Correct answer
Formal Setting
greeting a friend
chatting with a seatmate
Explanation
Presenting a report in class and delivering a campaign speech happen in a formal setting. Greeting a friend and chatti
ng with a seatmate happen in informal settings and are daily occurrences.
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Q8
Single Answer
Question
Martha would like to ask Rico about an upcoming event on Saturday. In the communication process, Martha is in the
step of _.
Correct answer
activating the stimulus
giving feedback
decoding the message
ending the conversation
Explanation
Martha intends to ask Rico about an upcoming event. Since she has not yet said anything, she is still in the process o
f activating the stimulus.
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Q9
Single Answer
Question
An interviewer asked about the job experiences of Ms. Ramirez. However, the response of Ms. Ramirez was about h
er educational background. There was a problem in _.
Correct answer
Explanation
Ms. Ramirez failed in properly decoding the message, which resulted in her giving inappropriate feedback.
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Q10
Single Answer
Question
Correct answer
Explanation
While listening to the question, Ms. Santos is interpreting or decoding its message so that she will be able to provide t
he necessary feedback.
Nature and Elements of Communication, Oral Communication in Context
The Models of Communication
Lesson6 chapters
Questions
Q1
Single Answer
Question
Which of the following communication models presents communication as a one-way activity in which information flo
ws from the sender to the receiver?
Correct answer
Explanation
The linear communication model presents communication as a one-way activity. There is no feedback involved in the
process.
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Q2
Single Answer
Question
Which of the following communication models promotes an upward and forward movement?
Correct answer
helical model
linear communication model
Osgood and Schramm circular model
transactional model
Explanation
The helical model promotes an upward and forward movement, suggesting that knowledge increases as the interacti
on goes on.
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Q3
Single Answer
Question
Correct answer
feedback
message
sender
receiver
Explanation
The feedback makes the process of communication continuous, as it is the element that allows conversations to go o
n.
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Q4
Multiple Choice
Question
Which elements of communication are common to all the models presented in the lesson?
Correct answer
sender
receiver
message
feedback
Explanation
All the models feature the sender, the receiver, and the message. However, the linear communication model does not
feature feedback, an element that is present in the other models discussed.
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Q5
Single Answer
Question
Analyzing and understanding the various communication models promote understanding about_.
Correct answer
the process of communication and the possible problems in communicating with others
coming up with topics to talk about
the best medium to choose for sending the message
selecting who the receiver of the message will be
Explanation
The communication models give learners an idea about how communication works and what factors affect it that can
cause possible problems.
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Q6
Single Answer
Question
Correct answer
Explanation
The communication models feature different elements and present various situations. Also, they show that communic
ation is a systematic process.
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Q7
Single Answer
Question
Correct answer
Explanation
In the communication process, noise is any distraction that may affect the interpretation of the message. When the re
ceiver of the message feels hunger or discomfort, this may prevent him from properly understanding the message.
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Q8
Single Answer
Question
During a telephone conversation, it is expected that both participants will provide feedback. Based on the Osgood an
d Schramm circular model, the participants in this situation should _.
Correct answer
Explanation
The Osgood and Schramm circular model emphasizes the functions of the speakers, among which is interpreting the
message.
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Q9
Single Answer
Question
Melinda likes talking about fashion, but Carrie prefers discussing sports. When Melinda brings up fashion topics, Carri
e is not active in giving feedback.
Correct answer
Explanation
Having different interests can affect the communication between Melinda and Carrie. Carrie’s disinterest in fashion ca
n be considered as noise in the process of communication.
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Q10
Single Answer
Question
Which of the following will help two people with different backgrounds sustain a conversation?
Correct answer
Explanation
Finding a common interest and talking about that will help people with different backgrounds or interests sustain a co
nversation with each other.
Lesson6 chapters
Questions
Q1
Single Answer
Question
Which of the following pertains to the sender and receiver of the message?
Correct answer
participant
channel
feedback
context
Explanation
A participant is one of the communicators. He can be both a sender and a receiver of the message.
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Q2
Single Answer
Question
Which of the following is the main point of starting the communication process?
Correct answer
message
channel
participant
context
Explanation
The message is the main point of communication. It is the reason that the sender reaches out to the receiver in order
to give information or express an idea.
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Q3
Single Answer
Question
Correct answer
feedback
channel
participant
context
Explanation
The feedback from the receiver allows the communication to continue. If the participants keep on giving each other fe
edback, the conversation or correspondence would keep on going.
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Q4
Single Answer
Question
Correct answer
chat software
a response to a question
a greeting
a question
Explanation
Among the choices, the chat software is not a message; it is a channel instead.
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Q5
Single Answer
Question
Correct answer
environment
e-mail
letter
phone call
Explanation
Among the choices, only the environment is not a channel. Instead, it is one of the aspects of physical context in com
munication.
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Q6
Single Answer
Question
Correct answer
Explanation
Learners need to understand the elements of communication and their roles, as doing so would greatly help them ens
ure that the communication process would flow smoothly.
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Q7
Single Answer
Question
Correct answer
Explanation
The place is considered an aspect of physical context in communication, while the beliefs of the participants are consi
dered an aspect of cultural context.
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Q8
Single Answer
Question
Maris has a habit of ignoring the messages of her classmates. Which of the following elements is usually missing fro
m interactions with Maris?
Correct answer
feedback
participant
context
channel
Explanation
Since Maris usually ignores the messages of her classmates, feedback from her is missing from the interactions.
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Q9
Single Answer
Question
The student failed to hear the news on television because of its low volume. Which context should be considered in id
entifying the cause of the breakdown in communication?
Correct answer
physical context
social context
psychological context
cultural context
Explanation
The low volume of the television, which was the cause of the breakdown in communication, is part of the physical con
text or environmental condition.
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Q10
Single Answer
Question
Joanna was talking to Yuna about an issue, but they ended up arguing about it because of their differing beliefs. Whic
h context should be considered in identifying the cause of their argument?
Correct answer
cultural context
social context
physical context
psychological context
Explanation
The differing beliefs of the participants, which affected the way they communicated with one another, are part of the c
ultural context.
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Add this topic to assignment
Create an assigment with selected topics
Lesson6 chapters
Questions
Q1
Exact Value
Question
Correct answer
intercultural
Explanation
Intercultural communication refers to communication between members of different cultural, social, or linguistic group
s.
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Q2
Single Answer
Question
Correct answer
age
gender
mannerism
social status
Explanation
Age, gender, and social status are sociocultural factors in intercultural communication, while mannerism is not.
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Q3
Exact Value
Question
This pertains to a learned set of knowledge, norms, behaviors, values, beliefs, attitudes, customs, and practices that
people in a particular group share at a specific point in time.
Correct answer
culture
Explanation
Culture refers to a learned set of knowledge, norms, behaviors, values, beliefs, attitudes, customs, and practices that
people in a particular group share at a specific point in time. It is also defined as a set of learned and group-related pe
rceptions.
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Q4
Single Answer
Question
Which of the following statements about gender and communication is not true?
Correct answer
Explanation
Men and women differ in the way they express themselves and communicate with others. The rest of the statements
are true about gender and communication.
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Q5
Multiple Choice
Question
In any communication situation, why is it important to show sensitivity to a person's culture, gender, age, status, and r
eligion?
Correct answer
Explanation
It is important to demonstrate sensitivity toward others (in terms of culture, gender, age, social status, and religion) to
foster understanding in any communication situation. It also helps you relate better to people.
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Q6
Single Answer
Question
Correct answer
Explanation
Bowing to the elders or superiors is a polite greeting and a sign of respect in Japanese culture. All other gestures sho
uld be avoided or should not be done in Japanese culture.
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Q7
Single Answer
Question
Which of the following factors affected the communication between Lolo Ben and Carol?
Correct answer
social status
gender
age
culture
Explanation
The generational difference between Lolo Ben and Carol affected the communication. Lolo Ben, who is of an older ge
neration, clearly does not understand what “blog” means. Carol, on the other hand, is of a younger generation, in whi
ch a blog (a Web site on which someone writes something) is familiar to them.
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Q8
Single Answer
Question
Anika is an Indian exchange student and a practicing Hindu. She was invited to a birthday party by a Filipino classmat
e.
Correct answer
age
gender
social status
religion
Explanation
Sheryl insisted on having Anika try the caldereta without knowing that the reason why Anika refused to eat beef calde
reta was her religion.
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Q9
Categorise
Question
The following words are either used by Filipinos or Americans in ordinary conversations. Categorize them.
Correct answer
Filipinos
bedspacer
"gives"
American
renter
installment
Explanation
Filipinos use bedspacer to refer to someone who stays in a shared room, whereas Americans use renter to mean the
same thing. (Note: The term bedspacer is not even found in the dictionary.)
Gives is used by many Filipinos to refer to the number of payments a debt is divided (e.g., "five gives" means "in five
payments"), while Americans use installment.
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Q10
Multiple Choice
Question
Cesar, who is a Filipino, and Paul, who is an American, are having lunch at a restaurant. After eating, Cesar asks for t
he bill, which amounts to five hundred pesos.
Paul: Here's my share of the bill plus the tip. (Paul hands Cesar 350 pesos. Cesar looks surprised.)
Correct answer
Explanation
The situation reflects the popular American culture of “going Dutch.” Usually, when friends meet at a restaurant, they
split the bill in half or pay for their own meal. A tip of 10 to 20 percent of the bill is also customary for Americans. In Fil
ipino culture, it is not customary to give a tip, especially a big one, and to pay only for oneself
Lesson6 chapters
Questions
Q1
Exact Value
Question
The use of words or speech in sending messages and transmitting ideas or feelings is referred to as _ communicatio
n.
Correct answer
verbal
Explanation
Verbal communication refers to the use of words or speech in sending messages and transmitting ideas or feelings.
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Q2
Exact Value
Question
The act of expressing ideas in ways that do not involve or go beyond using words is referred to as _ communication.
Correct answer
nonverbal
Explanation
Nonverbal communication refers to the act of expressing ideas in ways that do not involve or go beyond using words.
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Q3
Single Answer
Question
Which of the following refers to the role of time in the communication process?
Correct answer
chronemics
haptics
paralanguage
proxemics
Explanation
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Q4
Single Answer
Question
Explanation
Calling a person by his name is an example of verbal communication since it involves the usage of words.
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Q5
Single Answer
Question
Correct answer
Explanation
Asking someone about his day requires the use of words, which is an example of verbal communication.
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Q6
Single Answer
Question
Correct answer
Explanation
Raising one’s voice is an example of paralanguage. It changes or adds to the meaning of a message with the use of
volume instead of body language.
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Q7
Single Answer
Question
touch : haptics :: _ : _
Correct answer
distance : proxemics
time : kinesics
words : paralanguage
volume : chronemics
Explanation
The use of touch in communication is referred to as haptics while the distance between the participants in a conversa
tion is referred to as proxemics.
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Q8
Single Answer
Question
Cindy used paralanguage so that her message may be heard more clearly. Which of the following did she do?
Correct answer
Explanation
In order to be heard more clearly, she raised her voice. The other choices do not show the use of paralanguage.
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Q9
Single Answer
Question
Jane expressed that she was happy through the use of kinesics and verbal communication. Which of the following did
she do?
Correct answer
Explanation
The use of the word hooray is a way of expressing one's happiness verbally while smiling widely is a way of expressi
ng it through kinesics.
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Q10
Multiple Choice
Question
Ms. Santos wanted to compliment her students after giving some constructive criticism regarding their performance.
She paused for some time until she had their full attention. Then she said, “That was excellent, and I'm so proud of yo
u!”
Correct answer
verbal communication
haptics
kinesics
chronemics
Explanation
Pausing before speaking is an example of chronemics while the usage of words is considered verbal communication.
Lesson6 chapters
Questions
Q1
Single Answer
Question
This is a communication barrier that involves differences in ways of thinking, behavior, views, and beliefs.
Correct answer
physical
cultural
language
age
Explanation
Cultural barrier pertains to differences in ways of thinking, behavior, views, and beliefs.
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Q2
Single Answer
Question
Correct answer
noise
distance
jargon
poor lighting
Explanation
Jargon or words or phrases that are used by members of a particular group or trade is a language barrier, while noise
, distance, and poor lighting are physical barriers.
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Q3
Exact Value
Question
Correct answer
Information overload
Explanation
Information overload happens when too much information is given at a time, making it difficult for a listener to process
or understand it.
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Q4
Single Answer
Question
Correct answer
Keep an open mind.
Speak intelligibly.
Minimize or avoid distractions.
Pass judgment immediately.
Explanation
Passing judgment immediately or before the speaker is done talking is not a way to achieve effective communication.
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Q5
Single Answer
Question
Correct answer
Explanation
To keep the conversation going, you can say “Tell me more” to encourage the speaker to continue talking. Making lou
d sounds and looking at the passersby are distracting, and asking “Aren’t you done?” can stop the flow of the convers
ation.
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Q6
Single Answer
Question
Correct answer
Explanation
This is not a polite expression in asking for clarification. It accuses the speaker that he or she is intentionally misleadi
ng you or making a fool out of you.
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Q7
Single Answer
Passage
Ben: I thought Mark was my friend, but little did I know that he was secretly courting my crush Anna. Who knew he w
as such a snake in the grass!
Carl: Really? Where? (looks at the surroundings)
(Ben looks so confused.)
Question
Correct answer
physical
cultural
language
prejudging
Explanation
Because of a language barrier (i.e., lack of knowledge of idioms), communication breakdown happened. Carl did not
understand what Ben meant when he used the idiom “snake in the grass.” Carl thought that literally there was a snak
e in the grass when what Ben meant to say was that Mark was a treacherous person.
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Q8
Single Answer
Passage
(Karen was busy drafting her essay when her cell phone rang.)
Karen: Hello?
Angel: Hi, Karen! It’s Angel. Listen, something really embarrassing happened earlier.
Karen: Uh-huh . . . (Karen continues typing on her computer.)
Angel: I was on my way to the gym when I saw Fred. Gosh, he looked even more handsome today. My heart was be
ating so wildly.
Karen: Hmm . . . (Karen still continues to type on her computer.)
Angel: I was so excited and happy to see him that I didn’t notice I stepped on dog poop! What’s worse is that Fred ap
proached me while I smelled of poop!
Karen: That’s great!
Angel: Huh? What’s so great about that?
Karen: Oh . . . What did you say? (Angel was irritated.)
Question
Correct answer
lack of attention
information overload
cultural barrier
jumping to conclusion
Explanation
Karen did not give her complete attention to Angel who was telling her an embarrassing experience. Because she wa
s not paying attention to their conversation, Karen gave an inappropriate response. Lack of attention leads to breakdo
wn in communication.
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Q9
Single Answer
Passage
Harry, a British tourist, goes into a Filipino restaurant. After eating, he asks the waiter, “Excuse me, could you tell me
where the john is?” The waiter, looking very surprised, shouts out, “John, someone is looking for you.” Harry looks pu
zzled.
Question
Correct answer
Explanation
The breakdown in communication was caused by the waiter’s lack of vocabulary knowledge of the word john. John is
another word for “toilet.”
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Q10
Single Answer
Passage
Doctor Fernando, a renowned neurosurgeon, was invited as guest speaker during the National Nurses Week. In his s
peech, he talked about many different things and made a number of points. He delivered his speech for almost 1 hour
and with over 50 slides. The audience appeared uneasy and did not seem interested after 15 minutes.
Question
Correct answer
He should have talked for a few more minutes to get his message across.
He should have shared everything he knew about the nervous system.
He should have focused on and emphasized the main points.
He should have urged the audience to listen attentively to him.
Explanation
The lack of interest among the audience was caused by information overload. The speaker gave a lengthy speech wit
h tons of information. To avoid information overload and to achieve effective communication, the speaker should hav
e focused on and emphasized the main points
Lesson5 chapters
Questions
Q1
Single Answer
Question
Correct answer
motivation
information
definition
regulation
Explanation
Definition is not a function of communication; it is a statement of the exact meaning of a word or term.
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Q2
Exact Value
Question
Correct answer
social interaction
Explanation
In social interaction, an exchange takes place between two or more persons for social fulfillment.
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Q3
Single Answer
Question
Correct answer
Explanation
People need to communicate (whether through speaking, writing, or body language). Communication is vital to their n
eed to share their thoughts, ideas, knowledge, beliefs, values, attitudes, and feelings with others.
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Q4
Single Answer
Question
Which of the following verbal cues can be used to regulate or control conversational flow?
Correct answer
“Pardon?”
“No kidding!”
“Thank you.”
"You were saying?"
Explanation
“Thank you” regulates or controls the conversational flow as it signals that a speaker is done talking and that another
speaker can take the floor. A participant who says “Pardon?” or “You were saying?” is asking the speaker for clarificat
ion or to repeat his or her message. “No kidding!” expresses disbelief or sarcasm.
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Q5
Single Answer
Question
Correct answer
Nonverbal cues can carry meaning on their own. All the other statements are false.
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Q6
Single Answer
Question
Which of the following nonverbal cues typically indicates that the speaker is done talking?
Correct answer
nodding
raising the index finger
using a rising pitch
leaning back
Explanation
Leaning back usually signals that the speaker is finished talking. Nodding tells that the speaker is to continue talking;
raising the index finger indicates the speaker is not done talking; and using a rising pitch signals a question.
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Q7
Categorise
Question
Correct answer
“Go on.”
“Right. Yeah.”
Explanation
The statements “And that’s why I feel the way I do.” and “That’s it.” tell that the speaker is relinquishing the floor to the
next speaker, or that another person may comment. The statements “Go on.” and “Right. Yeah.” indicate that the spe
aker should continue talking.
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Q8
Single Answer
Passage
Situation: Ellen and Hanna met at a seminar. Ellen has just arrived home when the phone rings.
Question
Correct answer
information
regulation
social interaction
motivation
Explanation
The dialogue shows an interaction between two participants who are talking on the phone. Inviting someone and acc
epting an invitation are examples of social interaction.
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Q9
Single Answer
Question
Why is it important to regulate or control the flow of conversations or the speaking of a participant?
Correct answer
Explanation
In conversations, one reason for regulation or control is so that constant interruptions do not occur. When participants
continuously cut in or butt in when someone is speaking, communication breakdown can happen.
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Q10
Single Answer
Question
The members of the Science Club are having a meeting for the upcoming Science Week celebration. Mark has many
ideas for their science booth. He wishes to take the floor, but he does not want to interrupt the speaker. What can Ma
rk do to signal that he has something to say?
Correct answer
Explanation
Since Mark does not want to interrupt the speaker, he can use nonverbal cues to signal that he wishes to speak next.
He can do this by making eye contact with the speaker, pursing his lips, then leaning forward.
Lesson5 chapters
Questions
Q1
Exact Value
Question
_ is a function of communication that aims to encourage others to take action in order to accomplish a desired goal.
Correct answer
Motivation
Explanation
Motivation is a function of communication that stimulates others to take action in order to accomplish a desired goal.
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Q2
Single Answer
Question
Correct answer
regulation
motivation
social interaction
collaboration
Explanation
Collaboration refers to the action of working with others to achieve or do something; it is not a function of communicat
ion.
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Q3
Single Answer
Question
Correct answer
Explanation
Communication is a cooperative activity; it requires a sender and a receiver. It is a two-way process that involves givi
ng and receiving of information. The rest of the statements are false.
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Q4
Single Answer
Question
Correct answer
“Keep it up!”
“Too bad.”
“Is that the best you can do?”
“What a waste of time!”
Explanation
This statement is motivating since it encourages someone to continue the good thing that he or she is doing.
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Q5
Single Answer
Question
Correct answer
raising an eyebrow
giving a thumbs-up
clenching the fist
tapping the fingers
Explanation
A thumbs-up can convey approval or a job well done. Raising an eyebrow can signal surprise, sarcasm, or disbelief; c
lenching the fist can indicate aggression or anger; and tapping the fingers can signal frustration or boredom.
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Q6
Single Answer
Question
Correct answer
Explanation
Explaining the company policies is not motivational. Holding a meeting to recognize individual and group achievemen
ts, sending an e-mail highlighting an employee’s good work, and posting an announcement about an employee’s pro
motion are ways of communication that build motivation in the workplace.
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Q7
Single Answer
Passage
Teacher: You seem upset by your exam result, Grace.
Grace: Yes, ma’am. I can’t believe how poorly I did.
Teacher: Let’s see if together we can find ways to help you do better on the next exam. Tell me, how did you prepare
for the exam?
Grace: Well, I reread the lessons and reviewed my notes.
Teacher: Those are good techniques. But, perhaps you can do other study techniques like making flash cards and st
udying with your friends so you can quiz each other.
Grace: Yes, I can try those.
Teacher: Okay. Let’s see how they work out for the next exam. Don’t be too hard on yourself, Grace. Just study hard
er and prepare better next time.
Grace: Okay. Thanks for your help, ma’am.
Question
Correct answer
social interaction
motivation
regulation
evaluation
Explanation
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Q8
Single Answer
Passage
Allow me to share a brief story with you.
One stormy night as I was driving home from a party, I lost control of my wheel, and my car fell down a cliff. I didn’t re
member much about what happened that night since I was so drunk. All I knew was that when I woke up in the hospit
al, I couldn’t feel my hands anymore.
I felt the world was closing in on me. It was like I was put into a deep trance, and my brain couldn’t get hold of my bod
y. I was told that my hands suffered severe nerve damage. The truth then dawned on me—as painful as it could be, I
knew that I could no longer write. I couldn’t bear to think of what my life would be after what happened. Writing was m
y life. How could a person go on after losing the only thing he knew he does best? I felt hopeless.
Ever since the accident, I was so consumed with my misery that I failed to see how blessed I still am. I realize now th
at life is beautiful no matter what the circumstances are. I may not be able to use my hands, but I still have my feet. I
can still take a walk, go to places, and explore the beauty this world has to offer. I used to believe that I had everythin
g I needed back then, only to discover now that I just had everything I wanted.
It’s always a matter of seeing things. How you live your life depends on how you see life. Yes, life may not be fair, but
dwelling on that wouldn’t get you anywhere. Some people say life is a glass half full while others say it’s a glass half e
mpty. I say I’m just grateful for the glass.
Question
Read the given passage above then identify the speaker’s purpose.
Correct answer
social interaction
ambition
motivation
information
Explanation
The speaker’s purpose in delivering the speech is to motivate people.
Report errors
Q9
Multiple Choice
Question
Ms. Rojas works as an office manager. She notices that one of the employees, Mr. Gomez, has been coming in late f
or the past few days. She asks Mr. Gomez for an explanation and finds out that he is unmotivated for he feels that he
is not growing in his current job. Mr. Gomez has been with the company for five years now.
Which of the following can Ms. Rojas do to help motivate Mr. Gomez?
Correct answer
Explanation
These ways can help motivate Mr. Gomez. Ms. Rojas can listen attentively and genuinely to Mr. Gomez, so she can k
now his goals. She can also tell Mr. Gomez that he is making a difference and that he is valuable to the company. Sc
olding Mr. Gomez and giving him a reprimand letter will not motivate him.
Report errors
Q10
Categorise
Question
Correct answer
regulation
Explanation
When a speaker says “Go for it!” and “I’m so proud you.” his or her purpose is to motivate someone. “That’s it. Thank
you.” is used when the speaker wants to regulate or control the flow of conversation. This signals that the speaker is f
inished speaking. “Hi! How have you been?” is commonly used for social interaction
Functions of Communication, Oral Communication in Context
Information
Lesson5 chapters
Questions
Q1
Exact Value
Question
Correct answer
Information
Explanation
Information is defined as knowledge or facts about a certain subject (e.g., event, person, situation).
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Q2
Single Answer
Question
Correct answer
accurate
reliable
factual
complicated
Explanation
Good information must be accurate, reliable, and factual. It should be easy to understand, not complicated.
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Q3
Single Answer
Question
Who among the following can you get reliable information about the country’s economy?
Correct answer
an unemployed neighbor
a history teacher
an economic analyst
a street vendor
Explanation
An economic analyst conducts research, assesses economic data, and develops models to address economic proble
ms. He or she is a reliable source of information about the country’s economy.
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Q4
Single Answer
Question
Correct answer
Explanation
An employee who is discussing marketing strategies to improve the company’s sales is engaging in an informative bu
siness meeting. The rest of the items do not show informative business meetings.
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Q5
Single Answer
Question
Correct answer
regulation/control
information
social interaction
emotional expression
Explanation
The speaker’s purpose is to ask for information about the weather. The addressee appropriately responded by giving
informative statements.
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Q6
Single Answer
Question
Ann will be delivering a memorized speech about the responsible use of social media. Which of the following informat
ion must not be included in her speech?
Correct answer
Explanation
This information is not relevant to the subject or topic of the speech, which is the responsible use of social media. Thu
s, this particular information must not be included in the speech.
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Q7
Single Answer
Question
Which of the following is not a good example of an effective and informative talk?
Correct answer
Explanation
To be effective and more informative, a talk about online selling should be given by an online seller who makes profit
from online selling, instead of a convenience store owner who does not have any or sufficient knowledge about online
selling.
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Q8
Single Answer
Question
Coworkers Sam, Ellen, and John are having a meeting about how to improve their workflow, so they can meet their d
eadline. They exchange and evaluate ideas, and eventually, they come up with a practical solution. What is the purpo
se of communication in this speech situation?
Correct answer
motivation
regulation/control
social interaction
information
Explanation
The coworkers need information to arrive at a solution to their problem. Thus, the function of communication in this sit
uation is for information.
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Q9
Single Answer
Question
Mr. Ignacio, a Literature professor, is giving a lecture about critical approaches to literature. At the end of his lecture,
he asks the class if they have any questions. Which of the following is not an appropriate and relevant question to obt
ain information?
Correct answer
“Can you tell us the main difference between the formalist and the reader-response criticisms?”
“How can you tell which is the best critical approach to use in a literary text?”
“Will you be giving us handouts for the lesson?”
“Can you use more than one critical approach in analyzing a literary text?”
Explanation
Unlike all the other questions, this question is not relevant. The response to the question will not yield an informative
discussion.
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Q10
Categorise
Question
Correct answer
social interaction
Explanation
Presenting a business plan and giving an oral report aim to provide information, while introducing oneself and greetin
g or paying a compliment to someone initiate a social interaction.
Lesson6 chapters
Questions
Q1
Exact Value
Question
One of the characteristics that distinguishes humans from animals is their ability to communicate through _ expressio
n.
Correct answer
emotional
Explanation
The ability of humans to express their emotions, verbally and nonverbally, is one of the characteristics that distinguish
es them from animals.
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Q2
Exact Value
Question
Correct answer
happy
Explanation
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Q3
Exact Value
Question
_ can be signaled by a loose posture, lowered or drooping eyes, slight pout, low pitch of voice, and long pauses.
Correct answer
Sadness
Explanation
Sadness can be signaled by a loose posture, lowered or drooping eyes, slight pout, low pitch of voice, and long paus
es.
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Q4
Categorise
Question
Correct answer
Happy
Explanation
Humans experience different types of emotions. Scientific studies suggest that there are four basic human emotions
—happy, sad, surprised, and angry.
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Q5
Single Answer
Question
Which of the following situations does not involve any emotional expression?
Correct answer
reporting about the history of a country
narrating a personal experience
telling one’s thoughts after a reflection
defending a personal argument with a friend
Explanation
Emotions should go beyond telling information. Other statements include a personal experience, argument, and reflec
tion that may cause emotional changes for the speaker. Therefore, the statement that includes reporting does not req
uire emotions since it involves factual information.
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Q6
Single Answer
Question
Correct answer
Explanation
Presenting, evaluating, and enumerating only require details. However, being grateful focuses on the emotion of the s
peaker during the event.
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Q7
Single Answer
Question
Which of the following is a common emotional expression when a student finds out that he received the highest score
even though he failed to study hard?
Correct answer
Explanation
Based on the situation, the student is more likely to feel surprised for getting the highest score because he did not stu
dy. All other statements express sadness.
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Q8
Single Answer
Question
Which of the following is a common emotional expression when an applicant finds out that he passed the job intervie
w?
Correct answer
Explanation
The applicant must be happy for passing the interview. Although smiling is a common expression for happiness, lowe
ring the head and apologizing relate to sadness, and shaking the head conveys surprise or disagreement. Therefore,
the only appropriate expression that shows happiness is smiling, then exclaiming “Thank you!”
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Q9
Single Answer
Question
Mr. Rafael Paz was assigned to present the award to the most outstanding student of 2015. However, his presentatio
n confused the audience. Which of the following emotional expressions is the possible cause of confusion?
Correct answer
raising the voice while reading the recipient's name for emphasis
clapping while waiting for the recipient
smiling while giving the award
frowning then exclaiming “Really?” while reading aloud the recipient’s name
Explanation
As a presenter of an award, Mr. Paz is expected to show happiness. Frowning then exclaiming “Really?” while readin
g aloud the recipient’s name are not appropriate actions to the situation. All other actions convey happiness.
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Q10
Single Answer
Question
Edelyn Dagnalan, the class president, was advised by her teacher to be more approachable and friendly because so
metimes, her classmates misunderstand her actions. Which of the following must she not do to improve her classmat
es' impression of her?
Correct answer
Vary the tone of her voice so that others can tell her emotions.
Smile when approaching and greeting other people.
Brush off other’s ideas by saying statements such as “That’s a lousy idea!” and “You can do better
than that!”
Use phrases such as “Good job!” and “That is so kind of you!” in acknowledging the efforts of others.
Explanation
To improve her classmates’ impression of her, Edelyn can do the following: vary the tone of her voice so that others c
an tell her emotions; smile when approaching and greeting other people; and use phrases such as “Good job!” and “T
hat is so kind of you!” in acknowledging the efforts of others. However, she must not brush off other’s ideas and tell th
em that they have a lousy idea or that they can do better because she may be seen as a narrow-minded, an insensiti
ve, and an arrogant person.
Lesson6 chapters
Questions
Q1
Exact Value
Question
Correct answer
Explanation
Report errors
Q2
Exact Value
Question
_ is a type of speech context in which only one participant acts as both the sender and the receiver of the message.
Correct answer
Explanation
Intrapersonal speech context involves one participant only who serves as both the sender and the receiver of the mes
sage.
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Q3
Exact Value
Question
_ communication is a kind of interpersonal communication that takes place between two participants.
Correct answer
Dyadic
Explanation
Dyadic communication is a kind of interpersonal communication which occurs between two participants who take turn
s as the sender (or speaker) and the receiver (or listener) in the interaction.
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Q4
Single Answer
Question
To answer the test, what type of speech context should a respondent engage in?
Correct answer
intrapersonal
dyadic
small group
public
Explanation
To answer the given questions, a respondent must engage in a talk with oneself or intrapersonal communication. Onl
y the respondent can answer the questions truthfully through reflection and evaluation of himself or herself.
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Q5
Categorise
Question
Classify the given situations according to speech context.
Correct answer
Intrapersonal
Explanation
A student who is brainstorming topics and a child who is thinking about her favorite food are communicating with the
mselves through intrapersonal communication. A student talking to her partner is participating in an interpersonal com
munication. A senator who is delivering a privilege speech is engaging in public communication.
Lesson7 chapters
Questions
Q1
Exact Value
Question
_ is a type of speech style used between or among participants who have a very personal relationship.
Correct answer
Explanation
An intimate speech style is used by participants who share a very close relationship.
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Q2
Single Answer
Question
What speech style is appropriate to use between friends who are chatting about their dance number?
Correct answer
intimate
casual
formal
consultative
Explanation
When engaging in an informal conversation like chatting with a friend, a casual speech style is appropriate to use.
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Q3
Single Answer
Question
Correct answer
Hi, sweetheart!
Watcha doin’?
That’s dope!
Wanna come?
Explanation
Sweetheart is a term of endearment used between two persons who have an intimate relationship; thus, it is not an e
xample of a casual speech style.
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Q4
Single Answer
Question
Correct answer
Explanation
Best friends sharing problems with each other imply a very close personal relationship; thus, an intimate speech style
must be used. The rest of the situations require a casual speech style.
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Q5
Single Answer
Question
Correct answer
Explanation
An intimate speech style is appropriate to use when the participants have a very close relationship such as between h
usband and wife, best friends, and close siblings. An employer and an employee require a casual speech style.
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Q6
Categorise
Question
Correct answer
Intimate
Explanation
Intimate speech style is characterized by private language like pet names, while casual speech style uses short uttera
nces and nonstandard words.
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Q7
Exact Value
Question
Correct answer
Explanation
The statement uses a casual speech style as illustrated by nonstandard words like s’pose for suppose and em for the
m.
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Q8
Categorise
Question
Correct answer
Intimate
Explanation
Talking with your mother about your crush and telling your goals to your best buddy require an intimate, very close rel
ationship. On the other hand, chatting online with a stranger and asking a classmate about her summer vacation appl
y to casual conversations.
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Q9
Single Answer
Question
Venus, who is 16 years old, does not understand why her parents did not allow her to go to her friend’s sleepover. Sh
e wants to tell them how she feels, so she asked to have a heart-to-heart talk with them. Which of the following state
ments is appropriate to use in Venus’s talk with her parents?
Correct answer
Venus can use this statement to reveal her feelings to her parents. Saying It’s like kindergarten all over again implies
that something happened during kindergarten and this event may only be known to Venus and her parents. All other
statements are examples of casual speech.
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Q10
Single Answer
Passage
Anna: Kate? Do you think someday we can be like them?
Anna: Yeah, with a mom and a dad, a permanent roof over our heads . . . If only that accident didn’t . . . Oh, I wish th
ey were still alive.
Kate: Me, too. But at least we still have each other, right? I’ll always be here for you, kiddo.
Question
What speech style is involved in the dialogue and what relationship do the participants have?
Correct answer
Explanation
It can be inferred from the dialogue that the participants have a very close relationship. They are probably siblings as
signaled by the pet name kiddo, and by context clues such as having a mom and dad and roof over their heads. Ther
e is also no need for complete statements because they share a private or personal experience of a particular event (i
.e., their parents’ accident)
Lesson6 chapters
Questions
Q1
Exact Value
Question
This style is characterized by lack of listener participation. Only the speaker is the source of information.
Correct answer
Explanation
In formal style, there is little or no element of listener participation. Interruptions are not allowed, so only the speaker i
s the source of information.
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Q2
Single Answer
Question
Correct answer
intimate
casual
consultative
formal
Explanation
The consultative style is considered the most operational since it is used in interactions that lead to a result or an outc
ome.
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Q3
Exact Value
Question
Correct answer
formal
Explanation
A valedictory speech is delivered during a graduation ceremony, which is a formal occasion. Hence, a student who is
delivering a valedictory speech is using a formal speech style.
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Q4
Single Answer
Question
Correct answer
Explanation
Sentence structures are not complex in this style since it is only used in semiformal situations, where ordinary conver
sations or routine transactions take place.
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Q5
Single Answer
Question
Correct answer
Explanation
A bank manager meeting with a client requires a consultative style. A professor delivering a lecture and a mayor givin
g opening remarks use a formal style, while a student inviting a classmate uses a casual style.
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Q6
Single Answer
Question
Correct answer
The statement uses a formal style as illustrated by the use of formal language. The rest of the statements, which use
informal language, are examples of casual style.
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Q7
Single Answer
Question
Mr. Cue, a science teacher, has completed his research on quantum physics. In which of the following speech situati
ons would require him to use a formal style?
Correct answer
Explanation
A conference is a formal situation; hence, it requires a formal style. All other situations involve consultative style.
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Q8
Single Answer
Question
Ms. Aguilar has been invited to be a guest speaker at a graduating ceremony in Mariano University. Which of the follo
wing lines is an appropriate introduction in her commencement speech?
Correct answer
"Good morning, folks! It is just wonderful to be here on this very special day.”
“Hello, graduates! This is it! The day you’ve been waiting for!”
“To the graduates, their family, and friends, this is a momentous occasion for all of you, isn’t it?”
"Members of the faculty, parents, guests, and graduates, I am honored to be with you today at your
commencement from one of the top universities in the country.”
Explanation
Delivering a commencement speech involves a formal style. Only this statement uses a formal style; the rest of the st
atements use a casual style.
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Q9
Single Answer
Question
Why is the consultative style considered the most operational style among the five types of speech style?
Correct answer
Explanation
Among the five types of speech style, the consultative style is the most operational since it is designed to achieve an
outcome or result. It is used in semiformal situations where a speaker needs to provide background information beca
use the listener (or addressee) may not be able to understand without it.
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Q10
Categorise
Question
Correct answer
Explanation
Asking for information from a school registrar and mapping out marketing strategies with your boss require a consulta
tive style wherein the speaker provides information because the listener (or addressee) may not be able to understan
d without it. In turn, the listener participates continuously by giving feedback. Broadcasting news for TV and introducin
g a diplomat as guest speaker use a formal style wherein listener or audience participation is missing or lacking.
Lesson5 chapters
Questions
Q1
Exact Value
Question
The _ speech style is the most formal style among the types of speech style.
Correct answer
Frozen
Explanation
The frozen speech style is the most formal style. It is used in very formal situations.
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Q2
Single Answer
Question
The following are statements that use the frozen speech style except _.
Correct answer
Explanation
This statement uses an intimate style which is signaled by the word “babe.” The rest of the statements, which are fixe
d expressions, use the frozen style.
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Q3
Single Answer
Question
Which of the following statements is true about the frozen speech style?
Correct answer
Explanation
The frozen speech style requires the use of prescribed and highly formal language. The rest of the statements descri
be the intimate style.
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Q4
Single Answer
Question
Correct answer
“This is so exciting!”
“It is raining very heavily outside."
”Going out?”
“You have the right to remain silent.”
Explanation
This statement, which is part of the Miranda rights or Miranda warning, is a stock expression used by police officers t
o a person whom they are arresting. The rest of the statements are not stock expressions.
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Q5
Single Answer
Question
Correct answer
“Keep it up!”
“I object, your Honor.”
“Will the defendant please rise.”
“How do you plead?”
Explanation
This statement uses the casual style. It is informal and is used to encourage someone (usually a person who is close
to you) to continue doing the good job he or she is doing now. The rest of the statements, which are stock expression
s, are appropriate to use in a courtroom.
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Q6
Single Answer
Question
intimate
formal
frozen
casual
Explanation
This statement, which uses informal language, is an example of the casual style.
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Q7
Single Answer
Question
President Benigno Aquino III is hosting a state dinner at the Malacañang Palace in honor of the visiting US President
Barack Obama. Which of the following speech styles must be used on the occasion?
Correct answer
intimate
casual
formal
frozen
Explanation
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Q8
Single Answer
Question
Correct answer
Explanation
Oath taking is a very formal situation. When reciting an oath, the frozen style is used. Chatting with a friend uses the
casual style, delivering a valedictory speech involves the formal style, and consulting a doctor uses the consultative st
yle.
Report errors
Q9
Categorise
Question
Correct answer
intimate
Explanation
A professor giving a lecture uses the formal style, a client having a meeting with her lawyer applies the consultative st
yle, a husband talking to his wife employs the intimate style, a priest officiating a wedding uses the frozen style, and a
student chatting with a classmate applies the casual style.
Report errors
Q10
Categorise
Question
Identify the most appropriate speech style to use given the following participants who are engaged in a conversation
or are involved in a particular speech situation.
Correct answer
intimate
Explanation
A boyfriend and a girlfriend, who have a very close relationship, use the intimate style. A girl and a new neighbor, wh
o are acquaintances, use the casual style. A bank teller and a potential depositor use the consultative style wherein t
he conversation usually leads to an outcome or result (e.g., given the information from the bank teller, the depositor w
ill open a bank account). A commencement speaker, who is addressing a group of graduating students, uses the for
mal style. A citizenship judge, who is presiding an oath-taking ceremony of immigrants, uses the frozen style.
Lesson5 chapters
Questions
Q1
Exact Value
Question
_ is also known as the effect of the utterance toward the addressee. This involves a change in the addressee’s behav
ior, attitude, or feelings.
Correct answer
Explanation
A perlocutionary act refers to the effect or consequence of an utterance. It gets the addressee to do something by say
ing something.
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Q2
Exact Value
Question
A _ act refers to the act of saying something or the actual words spoken.
Correct answer
locutionary
Explanation
Locutionary act refers to the act of saying something or the actual words spoken.
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Q3
Exact Value
Question
_ is a type of illocutionary act that commits a speaker to some future course of action such as offering and promising.
Correct answer
Commissive, commissives
Explanation
Commissive is an illocutionary act that compels a speaker to do some future action such as offering and promising.
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Q4
Single Answer
Question
Which of the following situations will require a speaker to perform a locutionary act?
Correct answer
Explanation
Locution is the utterance a speaker makes. A speaker who says he is tired is performing a locutionary act. The rest of
the choices do not require an utterance.
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Q5
Single Answer
Question
Correct answer
Explanation
Directive is an illocutionary act that gets an addressee to do something. Finish, close, and fasten are instructional or c
ommand words, which require the addressee to perform an action.
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Q6
Single Answer
Question
Correct answer
Explanation
A declaration is an illocutionary act of changing the status of something. All statements declare a new position or cha
nge in status except the statement “I am happy that you are the teacher” since it is an expressive.
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Q7
Single Answer
Question
Identify the speaker’s intention in making the following statement: “I got a low grade in my exam.”
Correct answer
assertive
directive
commissive
expressive
Explanation
The speaker’s intention is assertive; that is, he or she is simply stating information about his or her grade in the exam.
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Q8
Single Answer
Question
Mr. Romar is hosting the youth conference in their school. After the presentation of the speaker, he recaps the lecture
by asking the audience, “What are the important points of the speaker?”
Which of the following is not an expected perlocutionary act from the audience?
Correct answer
Explanation
The illocutionary act is directive; that is, Mr. Romar is asking the audience to give the answers to his question. All stat
ements show that the intention of Mr. Romar was fully understood except for the statement “We will remember them.”
This statement shows that the audience did not fully understand Mr. Romar’s intention and that they did not bring the
expected perlocutionary act.
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Q9
Categorise
Question
Categorize the following utterances into their corresponding category of illocutionary act.
Correct answer
Assertive
Explanation
The illocutionary act in “My favorite food is spaghetti” is stating. Hence, it is assertive. The illocutionary act in “Please
pass the salt and pepper” is asking/requesting. Hence, it is directive. The illocutionary act in “I’m going to prepare din
ner tonight” is planning. Hence, it is commissive. The illocutionary act in “Congratulations on your graduation!” is cong
ratulating. Hence, it is expressive.
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Q10
Single Answer
Question
John was watching TV when his mother arrived from the market. Upon entering the door, she says, “These bags are
so heavy!” What do you think should be the perlocutionary act for the speech act to be successful?
Correct answer
Explanation
John’s mother (speaker) wants him to help her with the heavy bags she was carrying. The speech act will be success
ful if John stops watching TV and helps his mother with the bags
Lesson6 chapters
Questions
Q1
Exact Value
Question
Correct answer
Nomination, nominating
Explanation
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Q2
Single Answer
Question
Speakers who are assigned to control the flow of the conversation are called _ authorities.
Correct answer
higher
lower
mediocre
highest
Explanation
Speakers who are assigned to control the flow of the conversation are called higher authorities.
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Q3
Single Answer
Question
Correct answer
Explanation
Social relationships and environment are the factors to consider when nominating or restricting participants.
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Q4
Single Answer
Question
Correct answer
Explanation
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Q5
Single Answer
Question
Correct answer
Explanation
A lower authority should wait for his or her turn to speak in a conversation.
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Q6
Single Answer
Question
Correct answer
Explanation
The situation “a teacher playing the role of the higher authority” refers to social relationships.
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Q7
Single Answer
Question
Which of the following statements should be used when restricting participants from joining a conversation?
Correct answer
“Go out!”
“Shut up!”
“Let me finish first then I’ll answer your question.”
“Stop asking irrelevant questions.”
Explanation
Keep in mind that the speaker should restrict participants from joining the discussion politely or professionally, thus sa
ying, “Let me finish first then I’ll answer your question.”
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Q8
Single Answer
Question
While Mr. Ronald is facilitating a seminar, he notices that the members of the audience keep on giving comments des
pite not being called. What could be the problem in this situation?
Correct answer
Explanation
The members of the audience are not aware that they should only give comments or ask questions when they are no
minated to join the discussion.
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Q9
Single Answer
Question
Sir Ralph is discussing the rock cycle. James, his student, interrupts him by saying something about the various types
of rocks. Which of the following is the appropriate way to express an interest in joining or participating in a discussion
?
Correct answer
Explanation
A lower authority should wait for his or her turn to speak so as not to interrupt the higher authority. James could have
raised his hand to call Sir Ralph’s attention that he wants to say something.
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Q10
Single Answer
Question
Participant A and Participant B are in a debate. While Participant A is stating her arguments, Participant B interrupts h
er and starts to enumerate his rebuttal. Which of the following should a debate moderator do?
Correct answer
Explanation
In a debate, participants take turns in speaking. When a participant stops talking, it signals that the other is now allow
ed to speak
Lesson6 chapters
Questions
Q1
Exact Value
Question
It refers to the process in which a participant stops speaking and yields the floor to another participant so he or she co
uld begin to speak.
Correct answer
Turn-taking
Explanation
Turn-taking refers to the process in which a participant stops speaking and yields the floor to another participant, so h
e or she could begin to speak.
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Q2
Exact Value
Question
Correct answer
Turn
Explanation
Turn refers to the opportunity given to a speaker to talk.
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Q3
Single Answer
Question
Correct answer
Explanation
There are three turn-taking acts, namely, keep-turn, release-turn, and take-turn.
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Q4
Single Answer
Question
Correct answer
It suggests that the speaker is ready to yield the floor to another participant.
It suggests that another participant can take the role of the speaker.
It suggests that a speaker must not stop until he or she fulfills his or her purpose.
It suggests that a speaker wants to take the floor.
Explanation
Release-turn suggests that the speaker is ready to yield the floor to another participant.
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Q5
Single Answer
Question
Which of the following does not indicate that a speaker is about to release his turn?
Correct answer
Explanation
Using expressions such as “I will check on it” indicates that a speaker is not yet ready to release his turn.
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Q6
Single Answer
Question
Which of the following nonverbal cues does not imply an intention to take the turn in a conversation?
Correct answer
Explanation
When a participant takes the turn in a conversation, he or she intends to become the next speaker. Clapping after the
speaker’s speech does not indicate that a participant wants to take the turn.
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Q7
Single Answer
Question
Which of the following verbal cues imply that a speaker wants to keep his turn?
Correct answer
Explanation
Saying “Also, I think they should have . . .” implies that the speaker wants to keep his turn.
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Q8
Single Answer
Question
In an interview, Sheila always interrupts the interviewer even if the interviewer is not yet done with what he or she is s
aying. Which of the following should you advise Sheila to do?
Correct answer
Explanation
Sheila should wait for the interviewer to finish what he or she is saying before she speaks.
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Q9
Single Answer
Question
The moderator of a panel discussion noticed that nobody among the participants would want to share their thoughts.
What should the moderator do to solve this issue?
Correct answer
Explanation
To encourage participants to share, the moderator may call them by their names and ask for their opinion.
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Q10
Single Answer
Question
In a debate, even before Participant A finished enumerating her claims, Participant B proceeded to mention his count
erclaims. Which of the following actions should Particpant A do to indicate that she is keeping her turn?
Correct answer
Explanation
Participant A indicates that she wants to keep her turn by saying “I acknowledge your opinion, but I would like to emp
hasize . . .”
Lesson6 chapters
Questions
Q1
Exact Value
Question
Correct answer
Topic
Explanation
The topic refers to the main message in a conversation. It is introduced by the main speaker.
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Q2
Single Answer
Question
This occurs when the speaker intentionally or unintentionally changes the topic of the conversation.
Correct answer
topic
topic control
topic shifting
topic limit
Explanation
Topic shifting occurs when the speaker intentionally or unintentionally changes the topic of the conversation.
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Q3
Single Answer
Question
This happens when the speaker manipulates the discussion to maintain its flow without changing the topic.
Correct answer
topic control
topic shifting
topic change
topic speaking
Explanation
Topic control happens when the speaker manipulates the discussion to maintain its flow without changing the topic.
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Q4
Single Answer
Question
Which of the following responses answers the given question by speaking topically: Who among the candidates is the
most eligible for the presidential position in the student council elections?
Correct answer
Explanation
The statement “I think Marilyn is the most eligible among the candidates” answers the question by speaking topically
because the idea develops and sticks within the context of the situation.
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Q5
Single Answer
Question
Which of the following statements will be helpful in shifting the topic back to the original flow of the conversation?
Correct answer
Speakers may use statements to lead the members to return to the original topic, such as “As I have mentioned earlie
r, there is . . .”
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Q6
Single Answer
Question
Correct answer
A speaker introduces a new topic when he or she is not familiar or not interested with the topic being
talked about.
It can be intentional or unintentional.
The speaker manipulates the flow of conversation.
There are two ways on how to shift a topic: speaking topically and speaking on the topic.
Explanation
The statement “The speaker manipulates the flow of conversation” describes topic control, not topic shifting.
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Q7
Single Answer
Question
Correct answer
Explanation
The statement “Oh, yes, I remember that film!” does not indicate that the speaker is trying to control the flow of conve
rsation by trying to keep the participants from moving away from or changing the topic.
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Q8
Single Answer
Question
Levi encounters a participant who has a habit of speaking on the topic. What should she do to stick to the goal of the
discussion?
Correct answer
Explanation
Levi should recognize the answer, provide a brief comment, and transition to the main topic. This shows that she is in
control of the flow of the discussion.
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Q9
Single Answer
Question
The speaker asks the participants to reflect on the movie that they have just watched. He says, “Which scene perfectl
y depicts the plight of the main character?”
Which of the following responses answers the given question by speaking on the topic?
Correct answer
The second scene perfectly depicts the plight of the main character.
The plight of the main character is depicted in the scene where the confrontation happened.
The main character’s plight was perfectly depicted in the third scene.
The main character’s evil nature is the cause of his plight.
Explanation
The statement “The main character’s evil nature is the cause of his plight” is classified as speaking on the topic becau
se it is out of context. Although the response refers to the main character, the scene that perfectly depicts his plight is
not addressed.
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Q10
Single Answer
Question
During the rally, the mayoral candidates stated their plans for the coming term. Most of their plans include crime and
poverty alleviation and employment provision. Which of the following statements pertains to the discourse topic of the
rally?
Correct answer
Explanation
The plans of the mayoral candidates for the coming term are the discourse topic since they describe the given situatio
n as a whole.
Lesson6 chapters
Questions
Q1
Single Answer
Question
It is committed when a speaker is not able to fulfill his or her purpose because he or she was interrupted by a particip
ant who wants to take the floor.
Correct answer
Explanation
Grabbing the floor is committed when a speaker is not able to fulfill his or her purpose because he or she was interru
pted by a participant who wants to take the floor.
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Q2
Exact Value
Question
It is committed when the speaker refuses to yield the floor to another participant who wants to join the discussion.
Correct answer
Explanation
Hogging the floor is committed when the speaker refuses to yield the floor to another participant who wants to join the
discussion.
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Q3
Single Answer
Question
Correct answer
Explanation
Overlapping is somehow similar to grabbing the floor except that both participants are talking at the same time.
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Q4
Single Answer
Question
Correct answer
The speaker acknowledges the participant who wants to take the floor.
The speaker entertains the questions of the participants.
The speaker and the participant talk at the same time.
The speaker ignores the participant who wants to join the discussion.
Explanation
Hogging the floor occurs when the speaker ignores the participant who wants to join the discussion.
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Q5
Single Answer
Question
One of the students immediately shared his insight without letting the teacher finish the question. The violation commi
tted is described as _.
Correct answer
hogging the floor
dead air
grabbing the floor
overlapping
Explanation
The violation committed in the communication situation is grabbing the floor. The student interrupted his teacher. Thu
s, the teacher was not able to fulfill his or her purpose because the student took over the role of being the speaker.
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Q6
Single Answer
Question
Correct answer
Explanation
The situation where the speaker keeps going with the discussion despite seeing a number of hands best describes h
ogging the floor.
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Q7
Single Answer
Question
As Ralph was explaining about the immediate response they got from the rescuers, angry victims yelled to express th
eir dismay. Which of the following is the best response to this situation?
Correct answer
Stop shouting!
Get away!
I understand your situation. Please bear with us.
As I was saying, the rescuers are on their way.
Explanation
The statement “I understand your situation. Please bear with us” is the best response or reply in the given situation. I
n fixing violations, the first step is to recognize and address them briefly.
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Q8
Single Answer
Question
The teacher was discussing about the ecosystem when Calvin interrupted and shared what he had seen in a docume
ntary. As the assigned speaker, what should the teacher do to repair this violation?
Correct answer
Thank Calvin for sharing then remind him to see her at the guidance office.
Thank Calvin for sharing then return to the main topic.
Thank Calvin for sharing then ask him to leave.
Thank Calvin for sharing and tell him to stop being a know it all.
Explanation
Since the teacher is the assigned speaker, she is responsible for the repair and termination of violations in a commun
ication situation. She should repair the violation by recognizing what Calvin has said and trying to get back on the orig
inal topic.
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Q9
Single Answer
Question
During a debate, a member from the pro team keeps on interrupting the member from the anti. What should the facilit
ator do?
Correct answer
Ask the pro member to leave and announce the anti as the winner.
Recognize the comment, remind the participants of the rules, and go back to the main topic.
Ask questions related to the promember’s opinions then refute his answers.
End the current debate and inform the participants of the next schedule.
Explanation
In the situation, the facilitator is in charge of repair and termination. The most appropriate solution to the situation is to
recognize the comment, remind the participants of the rules, and go back to the main topic.
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Q10
Single Answer
Question
Susie was in a board meeting. They were discussing how to double up their sales in the next six months. She was ex
plaining her report when one of the board members interrupted her and proceeded to ask questions. Which of the foll
owing statements is the best approach to shift to the main topic?
Correct answer
“Sir, allow me to discuss first a few more slides before I answer your questions. As I was saying . . .”
“Raise your hand if you want to say something!”
“Questions will be entertained after the presentation. Going back to what I was saying before I was
interrupted . . .”
“I believe it is my turn to speak. Wait for yours. Anyway . . .”
Explanation
The statement “Sir, allow me to discuss first a few more slides before I answer your questions. As I was saying . . .” is
the best approach to shift to the main topic because Susie recognized the violation, she addressed it, and used verba
l cues such as “As I was saying.” This way, she is able to repair the violation without being rude.