Subject Description Form

Subject Code ISE3002

Subject Title Planning of Production and Service Systems

Credit Value 3

Level 3

Pre-requisite/Co-
Nil
requisite/Exclusion

Objectives This subject provides students with

1. an understanding of the concepts of production and service systems;

2. the ability to apply principles and techniques in the design, planning and
control of these systems to optimize/make best use of resources in
achieving their objectives.

Intended Learning Upon completion of the subject, students will be able to

Outcomes
a. apply the systems concept for the design of production and service
systems;

b. make forecasts in the manufacturing and service sectors using selected

quantitative and qualitative techniques;

c. apply the principles and techniques for planning and control of the
production and service systems to optimize/make best use of resources;

d. understand the importance and function of inventory and to be able to

apply selected techniques for its control and management under dependent
and independent demand circumstances.

Subject Synopsis / 1. The Systems Concept

Indicative Syllabus
The transformation model of production systems. The boundary and
attributes of a socio-technical production system. Effects of the
environmental factors. Systems balance and sub-optimization. The need
for systems integration and adaptation to environment.

2. Forecasting

Production demand management. Qualitative and quantitative methods in

forecasting. Forecasting errors and control. Forecasting and its
relationship to capacity planning.

3. Capacity Planning

Capacity measurement. Aggregate units. Manual and mathematical

methods for aggregate planning. Master production scheduling.

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 4. Inventory Control and Material Requirement Planning (MRP)

Independent inventory control and management; Types of inventory;

Continuous review and periodic review systems; Reorder level and order
quantities, including quantity discounts; ABC analysis. Planning of
dependent inventory; MRP concepts and principles; Lot sizing

5. Operations Loading and Scheduling

Gantt charts for loading and scheduling. Techniques and algorithms for
operations scheduling and Personnel Scheduling

6. Just-in-time and Lean Manufacture

Push and pull systems of production control; Advantages and limitations;

Set-up and changeover times and their reduction; Use of Kanban; Effect on
inventory; Issues of implementation

Teaching/Learning A mixture of lectures, tutorial exercises, case studies and laboratories will be
Methodology used to deliver the various topics in this subject to attain the intended learning
outcomes. Some of which will be covered in a problem-based format where this
enhances the learning outcomes. Others will be covered through directed study
in order to enhance the students’ ability of “learning to learn”. Tutorials and
laboratories are conducted as group activities so that students can discuss,
practice and understand materials in the class. Case studies and simulation
exercises will be provided to provoke students’ further thinking about and
integration of the factors related to real life problem solving in the discipline of
studies.

Assessment Methods
in Alignment with
Intended Learning Intended subject learning outcomes to
Outcomes Specific assessment % be assessed
methods/tasks Weighting
a b c d

1. Assignments/case
20%    
studies/presentation

2. Laboratory works 20%  

3. Examination 60%    

Total 100%

The assignments/case studies assess students’ ability to synthesize and apply the
concepts and skills learnt in solving problems related to the subject.

The laboratory exercises assess students’ capability in the planning and control
of activities in production and service systems to optimize/make the best use of
resources to attain system’s objectives.

The examination assesses students’ understanding on the concepts and in the

use of the skills in solving problems related to the subject.

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 Student Study Class Contact:
Effort Expected
a. Lecture 2.0 hours/week for 12
24 Hrs.
weeks

b. Tutorial 2.0 hours/week for 5 weeks 10 Hrs.

c. Laboratory 2.5 hours/week for 2 weeks 5 Hrs.

Other student study effort:

d. Studying and self learning 59 Hrs.

e. Assignment and report writing 25 Hrs.

Total student study effort 123 Hrs.

Reading List and 1. Krajewski, L J, Ritzman, L P and Malhotra, M K 2013, Operations

References Management: Processes and Supply Chains, Upper Saddle River, N.J.:
Pearson/Prentice Hall

2. Nahmias, S 2009, Production and Operations Analysis, 5th edn, McGraw-

Hill
3. Schroeder, R G, Goldstein, S M and Rungtusanatham, M J 2013,
Operations Management : Contemporary Concepts and Cases, New
York, NY : McGraw-Hill/Irwin
4. Chase, R B., Aquilano, N J, and Robert, J F 2006, Operations
Management for Competitive Advantage, Boston: McGraw-Hill Irwin

5. Shafer, S M and Meredith, J R 2003, Operations Management, New

York: John Wiley & Sons

6. Vollmann, T E et al. 2005, Manufacturing Planning and Control Systems

for Supply Chain Management, New York: McGraw-Hill

7. Turner, W C et al. 2001, Introduction to Industrial and Systems

Engineering, Beijing : Tsing Hua University: Prentice Hall

8. Schroeder, R G and Flynn, B B 2001, High Performance Manufacturing:

Global Perspectives, New York: John Wiley

9. Sipper, D and Bulfin, R L Jr 1997, Production: Planning, Control, and

Integration, McGraw-Hill

10. Markland, R E, Vickery, S K, and Davis, R A 1998, Operations

Management: Concepts in Manufacturing and Services, Cincinnati, Ohio :
South-Western College Pub

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