Sustainability Report

Introduction

Sustainability is central to how we Leading in sustainability

Our aim is to push the boundaries and
behave and how we do business. lead our peers towards a sustainable

We act ethically and strive to produce a

Events industry. UBM was the first global
events organiser to gain international

positive social and environmental impact sustainability standard ISO20121 and

to record the carbon emissions from
for our customers, employees and our events.

communities we serve. Our sustainability In 2017 UBM sponsored UFI’s ‘Best

Practice in Sustainability’ report which

strategy encompasses the following showcases industry-leading sustainability

initiatives from members across
five elements: the global association of exhibition
industry companies.

"We are committed

to achieving sustainable
events and are proud to
be at the forefront of our
industry, driving change
towards that goal."
Tim Cobbold
Chief Executive Officer

Achievements

UBM has maintained FTSE4Good status UBM disclosed in CDP's Climate Change Eight UBM events are now certified with
for the last three years. programme 2017, marking eight years of ISO20121 Sustainable Events Standard.
consistent carbon emissions disclosure.

24 UBM Annual Report and Accounts 2017

People

Our employees are critical to UBM’s During 2017, our employee-led culture generated 96% employee awareness, with

success. We understand the unique
value of our employees, who are the
source of our innovation, customer
service and good governance, helping
to make amazing things happen at our
events and ensuring that we act with
integrity in how we operate.
We also understand the importance
diversity group in EMEA hosted several
thought-provoking lunchtime discussions,
encouraged sharing about different
backgrounds and culture, and organised
work experiences at UBM for university
students from under-represented groups.
Wellbeing
Strategic report
participation in 15 countries and 30 cities.
The campaign continued throughout the
year including the use of log-in screens
and digital displays in offices.
We also expanded opportunities for
employee feedback and communications.
Our CEO held six informal employee
feedback sessions in 2017 in the UK and

of providing an open and supportive
workplace where they can thrive.
Diversity
We embrace diversity in all its forms,
recognising that a workforce with a wide
range of backgrounds, experience and
skills is fundamental to our success.
We work hard to create the right
conditions to support mental wellbeing
at work. During the year an employee-
led mental health awareness programme
was established, with lunch-and-learn
sessions, extensive online engagement
via the Hub (our internal communications
tool) and the training of Mental
Governance
US, where groups of 15–20 employees
from all levels of the business were
encouraged to share their impressions
of working at UBM, the culture, strategy
and anything else on their minds.
Following this, there was a series of CEO
video-blogs updating employees on

At UBM diversity is championed through
executive support and employee-
led projects.
In 2017 we appointed one of our senior
leaders to lead the global efforts
relating to gender diversity, focusing
on four areas: recruitment; employee
development; compensation and
community. Actions developed in these
areas resulted in UBM Americas attaining
a perfect score of 100% on the Human
Rights Campaign Equality Index, which
judges how progressive and inclusive a
corporate culture is (see case study on
page 20).
Wellbeing Champions.
Employees continue to utilise on-site gym
facilities (where available), and various
sports clubs have been set up, including
netball and football. Cycling is also
encouraged with secure bicycle storage,
shower facilities and regular on-site bike
servicing days.
Employee engagement
In 2017, we expanded our efforts to
engage employees, including the launch
of an internal branding campaign
that reinforced our image as a global,
connected business creating magical
moments. The 'See You There' campaign
Financial statements
strategy and major initiatives.
We also conducted our biennial employee
survey (UBM Voice Survey), which shows
improvement in overall engagement (see
data below).
Recognition
In 2017 we introduced our first global
recognition award – the EPICS –
rewarding exceptional performance from
across the business. Categories included:
consistent event performance; best
event launch; best event turnaround;
and best sustainability commitment.
We also celebrated our first global
"Customer Hero".

People performance Employee Engagement

68%
Dec 2017 Dec 2016
Total headcount 3,933 3,852

Dec 2017
Gender split Male Female 2015: 65%

Board 67% 33%

Executive Committee 62% 38% Employee advocacy

72%
Senior Leadership Team 73% 27%
All Managers 43% 57%
All Employees 38% 62%
2015: 69%

Gender pay differentials

Pride in UBM

75%
All UK employees1, 2 Male % Female % Mean Median
Band of band of band Difference Difference
Lower 33% 67% 1.3% 1.2%
Lower Middle 42% 58% -0.2% -0.9%
2015: 71%
Upper Middle 44% 56% 1.4% 2.9%
Upper 62% 38% 4.6% 3.7%
1 All UBM UK entities
2 Quartile pay bands

UBM Annual Report and Accounts 2017 25

 Sustainability Report continued
Communities
UBM's community engagement
programme helps us to support
communities local to our offices
and those linked to our events.
UBM provides employees with up to
32 hours per year to volunteer with
charities and non-profits, as well as
volunteer grants and matched funding.
Those who volunteer for a charity on
a regular basis are eligible to receive a
volunteer grant of £750 for their charity.
UBM matches donations for fundraising
activities up to £500 per employee
per year. During 2017 UBM matched
funding was also applied to disaster
relief donations.
Volunteering
In 2017 19% of employees volunteered
(2016: 14%), spending over 3,000 hours
supporting our communities.
The following are examples of the many
volunteering activities that our employees
have been involved in over the last year:
During 2017, UBM supported its
communities in the ‘Fight against Hunger’.
UBM Americas employees, from across
15 different offices, volunteered over 350
hours at foodbanks, soup kitchens and
homes for the elderly.
Communities performance
Fundraising Employee fundraising (£)
UBM matched funding/grants (£)
Total cash donations to charity (£)
Volunteering % of employees using volunteer days
Volunteering hours
% of employees using
volunteer days
19%
2016: 14%
26
Our Amsterdam office held its first
iVolunteer day for the whole office,
with 89 employees (69% of the
office) spending the day working with
children, elderly refugees and those
with disabilities.
14 employees from the London office
volunteered to cook Christmas dinner
for 100 elderly people in the local
Bankside area.
In India, the partnership with the charity
‘Feeding India’ was developed and the
process of donating food from our
events in Mumbai was set up by UBM’s
Pramod Dhavan, an Assistant Manager
in Mumbai, after his inspirational trip to
One Young World. (See case study in
opening spreads.)
Disaster relief
UBM owns the largest construction show
in Latin America, which is held in Mexico
City. It was here that earthquakes struck
in September 2017, just weeks before
the UBM event in October, resulting in
a full evacuation of the Mexico offices.
UBM donated £150,000 to the Mexican
Earthquake relief through the Carlos Slim
Foundation, which matched donations
5-to-1, therefore unlocking £750,000
towards rebuilding the city.
2017 2016 2015
72,799 79,108
419,366 353,000
492,165 432,108 249,912
19% 14% 8%
3,289 – –
Volunteering
hours
3,289
Various parts of the US were affected
by hurricanes and wildfires in 2017,
and UBM staff acted quickly to provide
volunteering support and donations
(which UBM matched).
Employees from the UBM Santa Monica
office volunteered their time to make
and donate blankets for the victims of
hurricanes Harvey and Irma, completing
43 baby blankets in just over six hours.
Give as you gain
This year is the first time our internal
collaboration tool – the Hub – was
linked to UBM charity donations.
Employees were able to ‘donate’ their
points to one of three selected charities,
which are also Event Charity partners
(Orbis – a global charity fighting
avoidable blindness; e-NABLE – who
create 3D printed prosthetic hands and
arms; and IMC, International Medical
Corps, who provide disaster relief and
deliver healthcare around the world).
UBM then turned these points into cash
up to a total of £25,000 (see case study
on page 19).
ASIAWATER campaign
For the last two years ASIAWATER, UBM's leading
water industry event for Developing Asia, has
–
formed the Responsible Business Alliance to bring
– together leading charities from across South East
Asia with a mission to bring clean, safe drinking
water and sanitation to communities in need.
During 2017, the campaign organised clean water
for a village in Vietnam and a village school in
Myanmar. It is estimated that over 1,500 people
will receive clean water supply from the UBM 'safe
drinking water campaign'.
UBM Annual Report and Accounts 2017
Environment

We strive to run UBM’s business in Energy Waste

an environmentally responsible way,
reducing our environmental impact
wherever and whenever possible.
We are committed to raising awareness
of environmental issues with our
suppliers, customers and the owners
of the venues we use, working together
to find solutions.
Over the past seven years, UBM offices
globally have achieved consistent energy
reductions through efficient energy
monitoring and management, and
regular communication.
In each new UBM office, energy smart
meters are installed wherever possible
Strategic report
No UK offices send waste to landfill.
The London office recycles over 90%
of waste, and the remaining 10% is sent
to an ‘energy from waste’ facility which
utilises the waste to power homes.
The waste from our events is mainly from
stand materials, carpets and paper.

Carbon emissions
UBM were one of the first FTSE 350
companies to set an approved ‘Science-
based target’. The target is to reduce
Scope 1 & 2 carbon emissions by 11.4% per
square metre of event and office space
by 2020 (against a baseline set in 2015).
Governance
to measure UBM’s energy usage on
For all events we encourage the design
a real-time basis, ensuring that any
of reusable stands to reduce waste.
anomalies can be identified immediately
You can read on the next page, how we
and rectified.
are collaborating with our customers
Both the London and San Francisco on this.
offices have LEED Platinum certification,
In Hong Kong, the UBM Asia Events
which represents the highest level of
reviewed their processes and designs and
'Leadership in Energy and Environmental

By the end of 2017 progress was as follows:
−− 23% reduction in Scope 1 & 2 carbon
emissions per square metre of office
space (against baseline 2015)
−− There has been a 1.4% increase in
our emissions per square metre from
events since 2015. This has been due
to high energy usage per square metre
in events acquired and incorporated
into our portfolio in the US in 2016. In
order to focus on further reductions in
emissions from events in this area, a new
Sustainability manager for the Americas
region has now been appointed.
Financial statements
reduced paper use by 10% (12 tonnes)
Design', and the London Head
in 2017. They have also moved to using
office continues to retain ISO14001
soy based vegetable ink, FSC paper, and
certification with its environmental
photo degradable envelopes to further
management system.
reduce the environmental impact of
At our events, we are targeting their printing.
energy reductions in various ways.
The carpet for UBM Americas Events
Food Ingredients Europe, has reduced its
is collected and reused for subsequent
environmental impact due to its energy
shows up to five times, after which
usage by working with our contractors
time it is recycled into plastic products.
to switch to LED lights for all feature
In Las Vegas we are also partnering with
areas and shell scheme stands (reducing
our venue to ensure sustainable lighting
each bulb’s energy use by around 80%),
solutions for the future. (See case
and by using renewable energy.
study below.)

Environment performance A bright future for all of us

Mandatory Carbon Emissions reporting (tCO2e) 2017 2016 2015 UBM Fashion has partnered with the Mandalay
Bay Convention Centre to enhance customer
Scope 1 – Direct emissions
on-site experience and improve the
−− Gas emissions from offices 85 84 144 sustainability of our Events for decades to
−− Fugitive emissions from offices 2 43 0 come. Together we have made a multi-million
dollar investment to upgrade the lighting while
−− Emissions from Company-owned vehicles 104 110 110
reducing our carbon footprint at the Mandalay
Scope 2 – Indirect emissions Bay Convention Centre, taking effect at UBM's
−− Electricity from offices 2,530 2,949 2,761 MAGIC Event in February 2018.
Scope 3 – Other indirect emissions As a result we are replacing more than 1,000
−− Water use emissions from offices 26 9 2 light fixtures with top-of-the-line LED lights,
−− Waste disposal to landfill from offices 12 6 7 increasing the luminescence of the interior of the
hall by nearly 300%, yet using 85% less energy.
−− Waste – energy recovery from offices (inc, anaerobic) 2 0.2 0.3
−− Commuter travel emissions 2,201 2,456 2,929
−− Business travel (flights) 2,195 1,904 1,923
−− Business travel (train) 96 88 83
−− Business travel (taxi) 92 91 83
−− Business travel (car hire) 67 52 35
−− Offsite datacentre electricity 159 385 325
−− Events globally (Emissions from recorded electricity,
gas, waste, paper and carpet usage) 16,420 18,146 14,074
Total gross emissions 23,991 26,323 25,491
Net emissions (minus energy from renewable sources) 22,946 25,721 25,491
Scope 1 & 2 emissions per square metre of office space 0.0548 0.0649 0.0711
Net event emissions per square metre of event space 0.0040 0.0049 0.0039
1 Please refer to page 89 in the Directors’ Report for calculation methodology
2 Emissions from recorded electricity, gas, waste, paper and carpet usage

UBM Annual Report and Accounts 2017 27

 Sustainability Report continued
Customers
Our customers include those attending
our events as well as exhibiting at
them. We develop and improve our
customer experience through close
collaboration and engagement on
sustainability matters. We develop
charity partnerships, which enable our
customers to donate and participate in
a sustainable event experience.
Collaboration
From our recent customer survey
at EMEA Events, 58% of customers
stated that event sustainability was
important to them, and 36% wanted
more information on how to be more
sustainable at our events. During 2017
we launched the ‘Exhibitor guide’ at
EMEA and Americas events, which clearly
states our aims for sustainability at UBM
and how we can work together with our
exhibitors to achieve a sustainable events
industry. The guide provides a user-
friendly checklist, with ten important
points to remember, including sharing
their sustainability credentials at the
event, how to reduce carbon impact,
and ensuring stands are designed to
be reused.
Customer performance
Number of applications for "Sustainable Stand" award
Number of charity partners
Total "in-kind" donations to charity partners (£)
% of customers for whom event
sustainability is important
58%
28
Recognition
At our EMEA events we launched a
Sustainable Stand award. Exhibitors enter
by submitting information on the
sustainability credentials of their stand.
Stands are then inspected onsite and
exhibitors and contractors interviewed.
The award is presented at a prestigious
ceremony at the event, and UBM media
channels utilised to further celebrate
the winners. At CPhI, our worldwide
pharmaceutical event, the award this year
was given to a company that designed a
reuseable stand to eliminate waste and
ensured that the power to the stand was
100% renewable.
Charity partnerships
Charity partnerships at our events enable
our customers to be part of an industry
relevant charitable initiative.
CPhI Worldwide, Medtec Europe, and
Pharmapack events have developed a
partnership with International Medical
Corps (IMC). UBM developed a presence
for IMC at CPhI Worldwide 2017,
helping to raise awareness, deepen
existing partnerships and develop new
relationships with pharmaceuticals and
medical equipment suppliers, who are
key to their disaster relief work.
2017 2016
30 12
54 43
1,495,273 1,620,253
% of customers requesting more
guidance on event sustainability
36%
CPhI’s in-kind contribution of over
£21,000 included a complementary stand
at the event, and promotional materials.
IMC also received UBM donations of over
£14,000.
At Advanced Manufacturing’s New York
event in June 2017, UBM partnered
with e-NABLE, a group of volunteers
who produce 3-D printed prosthetic
limbs. e-NABLE hosted 90-minute
workshops on each day of the event,
where attendees were invited to build
prosthetic hands customised for specific
children. They were also able to decorate
the storage bag and write to the child
receiving the hand.
UBM’s Child Baby Maternity Expo
(CBME) in China, organised a charity
sale for customers at the event. 'Care
for the Orphans Charity Sale' gained
great support among the industry, as 47
exhibitors donated their products, raising
over £18,000 to provide financial support
and cover medical expenses for orphans
in Beijing. This is the third year that CBME
China supported children-related charities
in China.
Blackhat gives back
UBM's leading event for information security
professionals. engaged with, and supported its
customers in a number of ways:
−− Blackhat’s new diversity-focused partners
included Queercon, International Consortium of
Minority Cybersecurity Professionals (ICMCP),
and Women in Security and Privacy (WISP).
−− Awarded 230 Academic Briefings Scholarships
and grants to deserving students and ICMCP
members from around the world. Of those,
more than half were granted to under-
represented groups and minorities.
−− For the fourth year, Blackhat donated $50,000
to the Electronic Frontier Foundation to continue
supporting their important work in protecting
civil liberties within the digital world.
−− In support of Hack the Hood, Blackhat developed
an exclusive BlackHat USA 2017 t-shirt for the
show with all proceeds being directly donated
to help bring technology and education to
low-income communities in the US and rural
communities in developing nations.
UBM Annual Report and Accounts 2017
Governance
Acting with integrity is core to how
we operate. ‘Doing Business at UBM’
is our Code of Business Conduct,
underpinning our core values and
providing guidance to employees.
We seek always to conduct business
honestly and responsibly and treat
everyone – customers, colleagues,
business partners, investors and the
wider community – with integrity
and respect.
The Code of Business Conduct forms part
of a new employee’s induction process
and also applies to our joint venture
partners and other third parties with
whom we do business. The various policies
that comprise the Code of Business
Conduct are regularly reviewed and are
accessible via the Hub (UBM’s intranet).
Key areas include:
Human rights
Given the nature of our business and
our global reach, we believe that
the principal human rights issues
affecting our business relate to non-
discrimination and fair employment
practices. We support the principles of
the United Nations Universal Declaration
of Human Rights and the International
Labour Organisation’s Declaration on
Governance performance
HSS audits completed
13
2016: 8
Employees completing HSS training
98%
Employees completing ABC
refresher training
95%
UBM Annual Report and Accounts 2017
Fundamental Principles and Rights at
Work. We also endeavour to ensure that
our supply chain is ethical, particularly
in relation to human rights and modern
slavery, and during the year we have
added additional assurance procedures
at our events. We are also including
additional compliance clauses into
supplier contracts, making clear the
standards with which we expect third
parties to comply. Our Modern Slavery
Act statement is on our website.
Anti-bribery and corruption
All employees receive training on
anti-bribery and corruption (ABC)
and anti-malpractice. We operate an
independent confidential reporting
line – “Safecall” – which is an important
means by which employees can raise
concerns anonymously, and during
2017 we appointed anti-bribery and
corruption representatives across all
parts of our business.
Health, Safety & Security (HSS)
Implementation of our SafeTrack strategy
was extended during 2017 to incorporate
physical security. During the year we
increased the level of dedicated resources
to support the implementation of our
regional programmes, which address key
areas of health, safety and security and
Strategic report
are based around compliance with our
global HSS policy and 15 performance
standards.
Risk management is a core aspect of
our approach, covering the protection
of staff generally, our facilities and
all parties who may attend an event.
Training programmes are in place to
Governance
support risk management activities.
Our performance is monitored and
measured using inspection and auditing
methodologies and regular reports are
provided to the Executive Committee
and the Board using consistent
performance indicators.
Financial statements
Sustainable-10 KPIs
At the end of 2017 we launched a new
set of Sustainability KPIs for our events.
The areas of focus include Stakeholder
Engagement, Material Use & Waste
Management, Carbon Mitigation,
Procurement, Charitable Giving, Health,
Safety & Security, and Event data.
During 2018 we will be setting the
baseline for these KPIs and will, going
forward, report specific progress in these
areas towards increased sustainability at
our events.
Living wage employer
UBM is an accredited living wage employer.
Those working at UBM's UK offices including
employees, third-party contractors and suppliers,
receive the living wage or above. The living
wage is a voluntary pay rate, based on a robust
calculation that reflects the real cost of living in
the UK and in London. This ensures that anyone
working on UBM UK premises is rewarded for
a hard day’s work with a fair day’s pay. It is
significantly higher than the national minimum
wage and the UK government's statutory
national living wage. 2017 marks the second year
that UBM has achieved this accreditation with the
Living Wage Foundation.
29