Académique Documents
Professionnel Documents
Culture Documents
entrepreneurship
a process perspective
2e
Robert A. Baron
Wellington Professor of Management,
Lally School of Management & Technology,
Rensselaer Polytechnic Institute,
Troy, NY
Scott A. Shane
Professor of Economics and Entrepreneurship,
Weatherhead School of Management,
Case Western Reserve University,
Cleveland, OH
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chapter 1
Entrepreneurship: A Field,
an Activity, and a Way
of Life
learning objectives
After reading this chapter, you should be able to:
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If you have ever been an entrepreneur—or plan to liked. One solution is to carry around heavy bottles
become one in the future—you will certainly come to containing preferred drinks. But Ms. Malmer didn’t like
appreciate the accuracy of these words. One of us has doing that, so she and her friend Paul Staunton came up
been an entrepreneur (Baron) and the other has worked with another idea: why not produce flavorings in small
closely with them for many years (Shane), so we know containers that people can easily carry with them and add
that many people seem to believe that entrepreneurs to any beverage to get the taste they like? The company
have extraordinary powers—abilities that are almost they started to produce this and similar products—
magical in nature. This belief, in turn reflects the widely Flavor2Go—is now riding a wave of sharply rising sales.
held view that entrepreneurs are unusual people. Think
about it for a moment. When we say the word ‘‘entre-
preneur,’’ what names come to mind? Bill Gates? Figure 1 . 1 From Small Inventions, Profitable Companies
Sometimes Grow
Michael Dell? Julie Aigner-Clark (founder of ‘‘Baby
New products don’t have to be dramatic to succeed. The
Einstein’’)? Jeff Bezos (founder of Amazon.com)? Prob- TissueKup, created by Lorraine Santoli, is a good illustration of
ably, because the fame of these entrepreneurs has this fact. The device, which fits into the cup holders found in
spread around the globe. But in fact, entrepreneurship, almost all vehicles, is useful to many drivers, and has found a
large and ready market.
as we’ll describe it in this book, is definitely not restricted
to this kind of awe-inspiring success in one of a handful
of industries. On the contrary, the entrepreneurial spirit
can be observed in much smaller companies and in an
almost endless array of contexts. For instance, consider
Lorraine Santoli. Growing tired of trying to find a facial
tissue while driving, she came up with a new idea—a cup
that holds and dispenses tissues one at a time and that
can fit in the cup holders found in almost every vehicle
(see Figure 1.1). The company she founded to develop
this idea—TissueKups Inc.—is now humming along with
sales in the millions. High tech? No. ‘‘Sexy’’? No.
Effective and appealing to many potential customers?
Something new that did not exist before? Yes!
Or, for another example, consider Victoria Malmer
who, like many millions of people in the United States and
Courtesy, TissueKups
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4 PART 1 Entrepreneurship: Who, What, Why?
so that the idea is converted into reality (actually brought to market through a
new business venture, licensing to existing companies, etc.), it is not
entrepreneurship. Rather, it is just an exercise in creativity or idea generation.
Second, these examples underscore the fact that being an entrepreneur does
not necessarily involve starting a particular kind of company, working in a
particular industry or sector (e.g., high-tech), or coming up with a dramatic
new product. On the contrary, as we’ll see over and over again, the heart of the
process involves bringing something new—something that is not now being
produced or exploited by others—to the marketplace. We’ll have more to say
about this, the heart of entrepreneurship, later; here, we simply want to break the
mind-set with which many people enter their first course in entrepreneurship—
an approach reflecting several major myths about entrepreneurship (e.g., it can’t
occur without large amounts of capital, it must be based on new technology, must
tap a really ‘‘hot’’ market, and so on). We’ll be discussing—and refuting—these
and other false ideas throughout this book, so stay tuned for more about this
point because our goal is to present an accurate picture of what entrepreneurship
really is, rather than a repetition of what many people think it is.
Having clarified these important points, we now turn to several tasks that
we want to accomplish in this initial chapter. First, we present a definition of
entrepreneurship as an activity, a field of study in business, and a way of life.
Next, we’ll offer a framework for understanding entrepreneurship as a process—
one that unfolds over time. As we’ll soon see, this process is affected by many
different factors, some relating to individuals (i.e., entrepreneurs), some to their
relations with other people (e.g., partners, customers, venture capitalists), and
some to society as a whole (e.g., government regulations, market conditions). A
major theme of this book will be that all three kinds of factors (individual,
group, societal) play an important role in every phase of the entrepreneurial
process. As part of this discussion, we emphasize yet another key theme: At the
heart of the entrepreneurial process lies the intersection of opportunities
generated by changing economic, technological, and social conditions, as well as
enterprising people capable of recognizing and actively exploiting them. This
theme will be examined in more detail in Chapter 2, which focuses on the
emergence of opportunities, and Chapter 3, which focuses on the cognitive
foundations of entrepreneurship (e.g., where ideas for new products or services
originate and how individuals actually perceive or recognize opportunities).
Third, we’ll comment briefly on current trends in the field of entrepreneur-
ship—topics and questions that are receiving growing attention because they
are increasingly recognized as playing an important role in the entrepreneurial
process.
After that, we consider the question of how we know what we currently
know about entrepreneurship—in other words, how the information presented in
this book was obtained. We think this point is important because, in general, it is
dangerous to accept any information as accurate without knowing something
about its source and how it was obtained. Finally, we provide you with an
overview of the contents of this book and a description of its special features.
Now, to begin at the beginning, we offer a definition of entrepreneurship—a
definition that will be reflected in the contents of every chapter.
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 5
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6 PART 1 Entrepreneurship: Who, What, Why?
Figure 1 . 2
Newness Is Not Enough!
As shown here, the fact that a
product is new is not sufficient to
assure that it will be developed
and brought to market. We doubt,
for instance, that the product
shown here will ever really exist
outside the cartoonists’
imagination.
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 7
and with other theorists2 that entrepreneurship emerges out of the intersection
of what might be termed inspiration and activation—recognizing opportunities
for something new that people will want to own or use, and taking vigorous
steps to convert these opportunities into viable, profitable businesses.
A Note on Intrapreneurship
Before turning to other topics, we should note, briefly, that recognizing
opportunities for creating or developing something new can occur within
existing organizations as well as outside them.5 In fact, many successful
companies are deeply concerned with encouraging innovations and take active
steps to provide an environment in which it can flourish.6 These companies
work to develop a corporate culture that is receptive to new ideas rather than
one that routinely rejects them, and provide concrete rewards for innovation.7
For instance, General Electric offers employees who come up with innovative
ideas a share of the profits resulting from them. Although we can’t say for
certain that this policy increased innovation at GE, the company obtained more
patents during recent decades than any other U.S. company; in fact, it holds
more 51,000 in total! Individuals who act like entrepreneurs inside a company
are often described as being intrapreneurs—people who create something new,
but inside an existing company rather than through the route of founding a
new venture. Unfortunately, they often face formidable barriers or obstacles,
because not all organizations are as committed to innovation as General
Electric. However, innovation is truly essential for gaining and sustaining
competitive advantage, so it is something all organizations should seek.8
Although our focus will be firmly on entrepreneurs throughout this book, we
do want to note that individuals can act entrepreneurially in several different
contexts, including large, existing companies.
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8 PART 1 Entrepreneurship: Who, What, Why?
Figure 1 . 3
370,000
Interest in Entrepreneurship: On The number of franchises sold
the Rise rose sharply in recent years. 351,000
350,000 342,000
As shown here, the number of 338,000
franchises sold each year in the
330,000
Franchises Sold
250,000
2000 2001 2002 2003 2004 2005
Year
Source: Adapted from Entrepreneur Magazine, January 2005, p. 79.
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 9
ß Bettmann/CORBIS
ß Bettmann/CORBIS
Figure 1 . 4 The Romance of Entrepreneurship
In a sense, entrepreneurs are the new heroes and heroines—they are often presented in flattering terms by the media. As a result, the
appeal of becoming an entrepreneur increased greatly in recent years. Shown here are famous entrepreneurs of the past and present—
Pierre Omidyar, J. D. Rockefeller, and Andrew Carnegie.
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10 PART 1 Entrepreneurship: Who, What, Why?
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 11
Figure 1 . 5
Opportunities Often Emerge from
Change
In recent years, increasing numbers
of persons have become aware of
the fact that people on the same
flights or staying in the same hotels
often pay different rates. This
awareness was one factor that
created the opportunity
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12 PART 1 Entrepreneurship: Who, What, Why?
book when he started those companies!’’ Looking back, he now realizes that he
made virtually every mistake that lies in wait for unsuspecting entrepreneurs–
mistakes that experienced ones generally avoid. From choosing a partner (not
well!) to signing a licensing agreement (too favorable to the large company that
licensed Prof. Baron’s technology), he made one serious error after another.
Despite this, both companies survived and were profitable, but how well might
they have done if he had known how to avoid these mistakes?
We’ll never know, but it seems possible that the answer is that these
companies would have been much more successful. We mention these
personal experiences here because they illustrate what we think is the real and
lasting value of this book—one reason you may want to keep it on your
bookshelf in the years ahead. In the pages that follow, we don’t simply
describe what entrepreneurs do—how they recognize opportunities, obtain
financing, start companies to exploit these opportunities, and so on. In
addition, we will also try to indicate what, perhaps, they should be doing
during each phase of the entrepreneurial process. In other words, we will try
to tread the fine line between actual practice—what goes on in the hectic and
turbulent world entrepreneurs face each day—and steps that, according to the
findings of careful research, would be helpful to them in their efforts to start
and run successful new ventures. For this reason, we’ll cover many practices
and activities that entrepreneurs do not always recognize and adopt but
which, we believe, can be highly beneficial. For instance, research findings
suggest that entrepreneurs who engage in such activities as performing a
careful feasibility analysis (a preliminary evaluation of a business idea to
determine whether it seems worth pursuing; see Chapter 3), developing clear
business models (a company’s plans for how it will compete, use its resources,
deal with customers, and generate profits; see Chapter 7), and engaging in
careful competitor analysis (detailed analysis of a company’s competitors, as an
initial step in planning how to gain competitive advantages over them; see
Chapter 4) are more likely to succeed than those who do not.14 Sad to say,
Professor Baron did not perform these activities when he started his own
companies, and he is now convinced that not doing so had negative
consequences for the success of these new ventures.
In short, after reading this book and making the concepts and ideas it
presents your own, you will, we firmly believe, be much better prepared to
meet the challenges of starting a new venture than was true for Prof. Baron—
and perhaps a majority of all first-time entrepreneurs. So no, we definitely do
not have all the answers, at least not perfect or complete ones; the field of
entrepreneurship is still too young for that. But we can offer advice for actions
and procedures that will help tip the balance in your favor as an entrepreneur.
So please read on; the new ventures that benefit will be your own!
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 13
Entrepreneurship: A Process
Perspective
Now that we have offered a working definition of entrepreneurship,
learning
objective 3
Describe the process
highlighted its importance, and briefly described its roots in related perspective of entre-
disciplines, we will turn to another key task: suggesting a framework for preneurship, and list the
understanding it as a process. This will be a guiding theme for the remainder major phases of this
of this book, so it is important that we present it clearly and that you process.
understand fully what it implies.
The view that entrepreneurship is a process rather than a single event is
certainly not new or unique to this text; on the contrary, there is a growing
consensus in the field that viewing entrepreneurship as a process which
unfolds over time and which moves through distinct but closely interrelated
phases is both useful and accurate.15 Further, there is general agreement that
the key phases in this process are as follows:
n Recognition of an Opportunity: The entrepreneurial process often begins
when one or more individuals recognize an opportunity—the potential to
create something new (new products or services, new markets, new
production processes, new raw materials, new ways of organizing existing
technologies, etc.) that has emerged from a complex pattern of changing
conditions—changes in knowledge, technology, economic, political, social,
and demographic conditions.16 Opportunities have the potential to
generate economic value (i.e., profit) and are viewed as desirable in the
society in which they occur (i.e., development of the opportunity is
consistent with existing legal and moral standards, and would, therefore,
not be blocked or constrained by these standards).
We will examine the emergence of opportunities in Chapter 2 and the
cognitive roots of entrepreneurship in Chapter 3, but for the moment, we
want to emphasize just one point: in a sense, there really is nothing
‘‘entirely new under the sun.’’ Ideas do not emerge out of a void; on the
contrary, they almost always consist of a novel combination of elements
that already exist. What is new is the combination and the recognition of
links or connections between the various elements of which the ideas are
composed. To take a striking example from history, Alexander Graham
Bell did not invent the telephone out of sheer creative genius. Rather, he
combined component ideas that already existed and had been generated
by other people (e.g., electric batteries, basic research on the nature of
sound, etc.) in a new way and invented a product that revolutionized
human communication.
Similar argument holds for recognizing opportunities. The oppor-
tunities themselves often emerge from changes in economic, technological,
governmental, and social factors. When entrepreneurs notice links or
connections between these changes (i.e., when they notice patterns in these
changes), ideas for new ventures may quickly follow. For instance,
consider Bill and Cheryl Brown, who recently started The Second Time
Around, Inc., a company that helps people getting married for the second
(or third or fourth) time plan their weddings (see Figure 1.6).17 The
company experienced tremendous growth because, in essence, its
competitors—existing wedding services—focus entirely on young people
getting married for the first time. Bill and Cheryl Brown noticed, however,
that several recent trends converge to suggest the need for a company like
theirs. First, the number of people getting married who have been married
before has increased dramatically. Second, because these individuals tend
to be older than people marrying for the first time, they often have greater
financial resources. Another, and seemingly unrelated trend is that
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14 PART 1 Entrepreneurship: Who, What, Why?
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 15
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16 PART 1 Entrepreneurship: Who, What, Why?
Idea for New Product Assembling the Required Actual Launch Building a Harvesting the
Initial Decision
or Service and/or Resources (information, of New Successful Rewards
to Proceed
Opportunity Recognition financial, people-related, etc.) Venture Business (exit by founders)
Time
guess from our earlier comments on the macro/micro issue, we view this
question as largely irrelevant. We believe that at every stage of the
entrepreneurial process, individual-level (i.e., micro) variables, group or
interpersonal-level variables, and societal-level (macro) variables all play a
role (please refer again to Figure 1.7.)
For instance, consider the question of opportunity recognition. Certainly,
this crucial process occurs in the minds of specific individuals and must,
therefore, reflect the impact of individual-level variables such as the existing
knowledge structures and the unique life histories of these individuals. But
nothing that has to do with people—not even basic aspects of cognition—
occurs in a social vacuum. The kind of ideas people generate reflect the times
in which they live, the current state of technological knowledge, and many
other aspects of the societies. Further, other people with whom the entrepre-
neur has contact—friends, associates, or even figures in the mass media—often
suggest the basis of an idea for a new product or service. For instance, recent
findings indicate that entrepreneurs who have a mentor—an older and more
experienced person with whom they work and who influences their career—
tend to recognize more opportunities than entrepreneurs who do not enjoy the
benefits of having a mentor.24 In short, all three levels of analysis (individual,
group, societal) are relevant and must be considered in order to understand
idea generation fully.
Here’s another example of the importance of considering both micro and
macro factors (individual-level, group-level, and societal-level variables) in
our efforts to understand entrepreneurship: Why do some individuals, but not
others, choose to become entrepreneurs? Again, all three categories of
variables play a role. With respect to individual factors, some individuals
have higher energy, are more willing to accept risk, and have greater self-
confidence (self-efficacy) and greater tolerance for stress than others; those
high on these dimensions—and especially self-efficacy25—are probably more
likely to choose the entrepreneurial role.26 Direct evidence for the role of
individual-level factors in choosing to become an entrepreneur is provided by
many studies. Among these studies, one of the most unusual27 compared the
levels of testosterone shown by male MBA students who had previously
started new ventures and those who had not. Results indicated that those who
had previously chosen to become entrepreneurs had higher levels of this male
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 17
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18 PART 1 Entrepreneurship: Who, What, Why?
exposed to entrepreneurs in their own lives are more likely to proceed than
ones who do not receive encouragement and have not been exposed to models
of entrepreneurs. For instance, when Enron, a huge energy company based in
Houston imploded as a result of a series of accounting scandals (October
2001), members of the local business community feared that a large number of
highly talented people would leave the Houston area. To keep them around,
they organized Resource Alliance Group, a company whose sole mission was
that of helping former—and highly talented—Enron employees to become
entrepreneurs. They succeeded to an amazing degree: Within just three
months, they had helped 25 senior Enron employees to found new ventures.
Just a few short years later, several of these companies became profitable and
were adding good jobs to the Houston-area economy. So clearly, group-level
(i.e., social) factors such as help and encouragement from others can play a key
role in the entrepreneurial process.
Societal-level factors, too, are important. Individuals who come from
certain social and economic backgrounds, or who live in countries where
government policies are favorable to starting new ventures, are more likely to
choose this role than individuals from other backgrounds or who live in other
countries. We could continue with other examples, but by now, the main point
should be clear: Individual-level, group-level, and societal-level factors
influence every action and every decision taken by entrepreneurs during all phases
of the entrepreneurial process. Taking note of this fact, we will employ all three
levels of analysis throughout this text. Although this approach adds
complexity to our discussions of many topics, it will also offer a more
complete, accurate, and useful picture of what we know about the process of
entrepreneurship and how, perhaps, it can be made to run more smoothly for
entrepreneurs. If those are not the ultimate goals of any text, then we, as
authors, researchers, and entrepreneurs, have no idea as to what they should be!
learning
objective 4
Explain why entrepreneurship
Entrepreneurship: The Intersection of Valuable
Opportunities and Enterprising Individuals
can be viewed as arising out of Several years ago, one of us (Robert Baron) had the honor of introducing a
the intersection of enterprising highly successful entrepreneur, Mukesh Chatter, at a banquet held in his
people and opportunities. honor. (Mr. Chatter was receiving the ‘‘Entrepreneur of the Year’’ award given
annually by Prof. Baron’s university, and had just sold his company to Lucent
Technologies for almost one billion dollars.) During his acceptance speech,
Mr. Chatter made the following remarks:
Success comes from many sources. Yes, you have to recognize an opportu-
nity. . . . But to recognize it, it has to be there in the first place—something
must have changed so as to generate the opportunity. After that, you have to
recognize it and be able to tell that it is a good one—something you can turn
into a successful business. Luck definitely plays a role; you have to be in the
right place at the right time and know the right people who can help you. But
after that, it’s largely a matter of hard, mind-bending work; if you are not
willing to put in the hours and give up lots of other things in your life, you
won’t succeed—you won’t make it happen.
We view these remarks as highly insightful. In just a few sentences,
Mr. Chatter captured another key theme in entrepreneurship—and this book.
Briefly stated, this theme suggests that it is the intersection of valuable
opportunities and enterprising individuals that is the essence of entrepreneur-
ship. Opportunities, as Mr. Chatter pointed out, are generated by changing
economic, technological, and social conditions; but nothing happens with
respect to these opportunities until one or more energetic, highly motivated
individuals recognizes them and the fact that they are worth pursuing. This is
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 19
Figure 1 . 9
Entrepreneurship: What
Sometimes Happens When
Enterprising
New Business Individuals Enterprising Individuals Meet
Entrepreneurship
Opportunities (people willing to New Opportunities
accept risk, etc.) What is the essential nature of
entrepreneurship? Shane (2003)
suggests that it occurs when
individuals willing to assume some
risk recognize new business
an important point: Opportunities vary greatly in their potential value, with opportunities—and decide to act
the result that only some are worth pursuing. In other words, only for some on them.
opportunities is the ratio of risk-to-potential benefits sufficiently favorable to
justify efforts to exploit them. As you have probably observed yourself, some
business opportunities are superior to others. They occur in industries that are
faster growing or ones in which customer needs are easier to identify or
satisfy. Further, some opportunities are easier to protect against competition.
In Chapter 2, we carefully examine the specific characteristics that make some
opportunities more promising than others. The key point we wish to make
here, however, should be obvious: At the very heart of entrepreneurship is a
nexus (connection) between opportunities and people (see Figure 1.9). It is this
connection or intersection that starts the process—and sometimes changes the
world!
n Entrepreneurship is a process that unfolds n Individual, group, and societal factors influ-
KEY over time and moves through distinct but ence all phases of the entrepreneurial pro-
POINTS closely interrelated phases. cess. Thus, there is no reason to choose
n The entrepreneurial process cannot be div- between a ‘‘micro’’ and a ‘‘macro’’ approach
ided into neat and easily distinguished stages, to entrepreneurship; both perspectives are
but in general, it involves generation of an idea necessary.
for a new product or service and/or recogni- n It is the nexus of valuable opportunities and
tion of an opportunity, assembling the re- enterprising individuals that is the essence of
sources needed to launch a new venture, entrepreneurship.
launching the venture, running and growing
the business, and harvesting the rewards.
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20 PART 1 Entrepreneurship: Who, What, Why?
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 21
Entrepreneurial Cognition:
A Look Inside the Mind
of the Entrepreneur Figure 1 . 10
Are entrepreneurs a ‘‘breed apart’’—different from other people in important Incubators and Science Parks:
ways? Most people—including many entrepreneurs—believe that they are. Yet, Encouraging Economic Growth
early efforts to identify the characteristics or behaviors that make entrepreneurs Through Entrepreneurship
unique generally yielded weak and inconsistent findings. Do these results mean All over the world, the number of
that almost anyone can fill this role and start a successful new venture? incubators and science parks is
Probably not; in fact, we feel that trying to understand entrepreneurship increasing rapidly. These
without understanding entrepreneurs is like trying to bake bread without yeast. organizations seek to enhance
Entrepreneurs are the active component and must, in one sense, be central to regional or even national economic
the entire process. But what is it about entrepreneurs that is crucial? Their growth by providing start-up
ventures with a protected
motives? Skills? Abilities? Experience? Growing evidence suggests that all environment—one in which they
of these factors are important,35 but perhaps the most impressive research can benefit from reduced costs and
concerning entrepreneurs to date has focused on entrepreneurial cognition—how the proximity of many scientists
entrepreneurs think, reason, make decisions, and perform many other cognitive and engineers. Shown here is the
activities.36 Growing evidence suggests that entrepreneurs may indeed differ incubator center at Rensselaer
from other people with respect to many aspects of cognition. For instance, they Polytechnic Institute—one of the
may perceive risk differently—perhaps as more tolerable or not as great—may first incubators in the United
States—that continues to support
be more subject to some cognitive errors (e.g., a tendency to be overly start-up companies based on
optimistic), may be more capable of recognizing connections or patterns in research by faculty or current and
seemingly unrelated events or trends (and hence, better at recognizing former students.
opportunities), and more likely to think long and hard about unexpected or
surprising events or outcomes.37 Moreover, successful entrepreneurs, as
compared to less successful ones, may have better mental frameworks for
identifying good opportunities than other individuals—frameworks that are
more complete and accurate—and take into account practical matters such as
speed of revenue generation and solving customers’ problems.38
These possibilities are just the ‘‘tip of the iceberg’’ where the study of
entrepreneurial cognition is concerned, but we hope the main point is clear:
Insights into how entrepreneurs think about opportunities, markets, risk,
competitors, their companies, and many other topics can greatly increase our
understanding of how the entrepreneurial process unfolds. For this reason,
entrepreneurial cognition, too, is a ‘‘cutting edge’’ topic in the field of
entrepreneurship at the present time.
We should hasten to add that many other topics and issues are also
receiving a great deal of attention at the present time. The ones we present
here merely illustrate the broad range of diverse and intriguing issues that are
currently in the forefront of entrepreneurship research. Needless to say, we’ll
discuss these and many other cutting-edge topics in the remaining chapters of
this book as consistent with our view that we should present not simply a
description of what entrepreneurs do, but also guidelines for what they should
do based on the most up-to-date knowledge of our field.
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22 PART 1 Entrepreneurship: Who, What, Why?
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 23
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24 PART 1 Entrepreneurship: Who, What, Why?
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 25
changes affect another variable, we can conclude that changes in the first cause
changes in the second. Can this method actually be used to study
entrepreneurship? In many instances, not very readily, because researchers
simply cannot change many variables that are of interest to them. For instance,
they cannot alter government policies or demographic trends, or change
amount of capital available in economic markets. But in some contexts—
especially in research relating to the behavior of individual entrepreneurs—it
is possible to use experimentation. For example, consider, again, the possibility
that recognizing opportunities involves ‘‘connecting the dots’’ between
seemingly unrelated events or trends so that meaningful patterns emerge
and point to ideas for new products or services. This suggestion could be
studied by experimentation. For instance, one group of individuals could be
given training in recognizing patterns—that is, they would be trained in
techniques that help in searching for and noticing patterns in complex events
or trends. Another group, carefully matched to the first in as many respects as
possible (e.g., education, age, work experience), would not receive such
training. Then, both groups would be asked to read materials carefully
designed to contain information that can be
combined into patterns pointing to new business
opportunities. For instance, these materials could 8
be based on new ventures that actually developed Individuals Given Training Do Better
in the past, but about which the participants in in Recognizing Opportunities 7
7
the study do not know. If recognizing patterns
Success in Recognizing Opportunities
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26 PART 1 Entrepreneurship: Who, What, Why?
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 27
thus allowing greater latitude for the impact of economic factors such as pay
incentives.44 In situations like this, we say that the effects of one variable are
moderated by another variable. In this case, the effects of pay incentives are
strong when family members expect the business to remain with the family,
but are weak when they expect that the business will be sold. In other words,
the effects of pay incentives are moderated (changed, affected) by expectations
about ownership of the business. We will encounter many instances in this
book when one variable moderates the effects of another; that’s why we
introduce this concept here.
As you can see, theories are extremely useful because they help explain
why certain events or processes occur as they do. For instance, as the
preceding example suggests, why pay incentives improve the performance of
family businesses under some circumstances but not under others. So, how
are theories derived in the first place? Briefly, the process goes something like
the following:
1. On the basis of existing evidence or observations, a theory reflecting the
evidence is proposed.
2. The theory, which consists of basic concepts and statements about how
these concepts are related, helps to organize existing information and
makes predictions about observable events. For instance, the theory might
predict the conditions under which individuals recognize or do not
recognize opportunities.
3. These predictions, known as hypotheses, are then tested by actual research.
4. If results are consistent with the theory, confidence in its accuracy is
increased. If they are not, the theory is modified and further tests are
conducted.
5. Ultimately, the theory is either accepted as accurate or rejected as
inaccurate. Even if it is accepted as accurate, however, the theory remains
open to further refinement as improved methods of research are
developed and additional evidence relevant to the theory’s predictions
is obtained. (Please see Figure 1.13 for a summary of these steps.)
Perhaps another concrete example will help clarify the importance of
theory. Suppose that on the basis of careful observations and existing findings,
an entrepreneurship researcher formulates the following theory: Individuals
Figure 1 . 13
Confidence in The Role of Theory in
Predictions are the theory
confirmed Entrepreneurship Research
is increased
Theories both organize existing
knowledge and make predictions
about how various events or
Theory about Predictions are Research designed Additional research processes will occur. Once theories
some aspect of derived from to test these designed to test other are formulated, hypotheses
entrepreneurship this theory predictions is predictions based on the derived logically from them are
conducted theory is conducted
tested through careful research. If
results agree with predictions,
confidence in the theory is
Predictions are Confidence in increased. If results disagree with
disconfirmed theory is reduced such predictions, the theory may
be modified or ultimately rejected
as false. Even if initial predictions
Theory is are confirmed, further tests of the
modified
theory are generally required.
Theory is
rejected
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28 PART 1 Entrepreneurship: Who, What, Why?
n Many potential sources of knowledge about specific individuals, and this information is
KEY entrepreneurship exist, but the most accurate then used to reach conclusions about what
POINTS and reliable knowledge is provided by meth- factors influenced important outcomes such
ods found to be useful for this purpose in as economic success.
other fields: systematic observation, experi- n Experimentation involves direct interventions:
mentation, and reflection. One variable is changed systematically in
n Systematic observation involves careful mea- order to determine whether such changes
surement of variables of interest in order to affect one or more additional variables.
determine whether they are related (corre- n Theory involves efforts to explain rather than
lated) in any orderly manner. To the extent they merely describe various phenomena—to
are, one can be predicted from the other. understand why and how they occur.
n In the case method, large amounts of infor- Research is conducted to obtain data relevant
mation are gathered about one organization or to theories—not to prove them.
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 29
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Figure 1 . 14
Entrepreneurs: Key Contributors
to Society
Entrepreneurs do not merely add
to their own personal fortunes;
they often also improve the lives
of millions through the new
products and services they bring
to market. Moreover, they often
make generous donations to
worthy causes. For instance, the
breathtakingly beautiful Getty
ß Robert Landau/CORBIS
Museum, located outside Los
Angeles, was funded by a gift of
several billion dollars from the
John Paul Getty Foundation.
SUMMARY
n Entrepreneurship, as a field of business, individuals) and the macro perspective
& REVIEW seeks to understand how opportunities to (which focuses primarily on environmental
OF KEY create new products or services arise and factors) are important for obtaining a full
POINTS are discovered or created by specific understanding of the entrepreneurial
individuals, who then use various means process.
to exploit or develop them, thus produc- n This book will not simply describe what
ing a wide range of effects. entrepreneurs do (common practice); it
n In recent years, the allure of entrepreneur- will go further and describe actions and
ship has increased, with the result that procedures entrepreneurs can perform to
more people than ever before are choos- increase the likelihood that their compa-
ing this activity as a career. nies will succeed.
n Entrepreneurship, as a branch of busi- n Entrepreneurship is a process that un-
ness, has important roots in economics, folds over time and moves through dis-
behavioral science, and sociology. tinct but closely interrelated phases.
n The field of entrepreneurship recognizes n The entrepreneurial process cannot be
that both the micro perspective (which divided into neat and easily distinguished
focuses on the behavior and thoughts of phases, but in general, it involves generation
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 31
of an idea for a new product or service and/or indicate that entrepreneurs do indeed think differently
recognition of an opportunity, assembling the resources from other people in several respects, and that their
needed to launch a new venture, launching the venture, cognitive processes often play a key role in the
running and growing the business, and harvesting founding and success of new ventures.
the rewards. n Many potential sources of knowledge about entre-
n Individual, group, and societal factors influence all preneurship exist, but the most accurate and reliable
phases of the entrepreneurial process. Thus, instead knowledge is provided by methods found to be useful
of choosing between a ‘‘micro’’ and a ‘‘macro’’ for this purpose in other fields: systematic observa-
approach to entrepreneurship, both perspectives tion, experimentation, and reflection.
are necessary. n Systematic observation involves careful measurement
n It is the nexus of valuable opportunities and enterpris- of variables of interest in order to determine whether
ing individuals that is the essence of entrepreneurship. they are related (correlated) in any orderly manner. To
n The field of entrepreneurship is broad in scope and the extent they are, one can be predicted from the
reflects the wide range of factors that affect the other.
founding and success of new ventures. n In the case method, large amounts of information are
n One topic receiving a great deal of current attention gathered about one organization or specific individ-
is university-based technology transfer—the ways in uals, and this information is then used to reach
which universities sometimes encourage entrepre- conclusions about what factors influenced important
neurial activities by faculty members and others. outcomes such as economic success.
n Another, and closely related topic, is the role of n Experimentation involves direct interventions: One
incubators and science parks—organizations that variable is changed systematically in order to deter-
seek to encourage economic development in a region mine whether such changes affect one or more
by encouraging the sharing of knowledge. Incubators additional variables.
are associated with universities, while science parks n Theory involves efforts to explain rather than merely
may be entirely independent. describe various phenomena—to understand why and
n Recent research has also attempted to understand how they occur. Research is conducted to obtain
the ways in which entrepreneurs think, reason, and data relevant to theories—not to prove them.
make decisions: entrepreneurial cognition. Findings
Glossary
Business Plan: A detailed description of the entrepre- economic, financial, political) that are largely beyond
neur’s vision for converting ideas into a profitable, the direct control of an individual.
going business. Micro (Perspective): A ‘‘bottom-up’’ perspective that seeks
Case Method: A research method in which large amounts to understand the entrepreneurial process by focusing
of data about one organization or specific individuals on the behavior and thought of individuals or
are gathered and then used to reach conclusions groups of individuals (e.g., founding partners).
about what factors influenced important outcomes, Opportunity: The potential to create something
such as economic success. new (new products or services, new markets, new
Experimentation: A research method in which one production processes, new raw materials, new
variable is systematically changed in order to deter- ways of organizing existing technologies, etc.) that
mine whether such changes affect one or more emerges from a complex pattern of changing
other variables. conditions—changes in knowledge, technology,
Hypothesis: An as-yet untested prediction or explana- economic, political, social, and demographic
tion for a set of facts. conditions.
Intrapreneurs: Individuals who create something new, Systematic Observation: A research method in which
but inside an existing company rather than through certain aspects of the world are observed system-
founding a new venture. atically and careful records kept of what is
Macro (Perspective): A ‘‘top-down’’ perspective that detected. This information is then used as a basis
seeks to understand the entrepreneurial process for reaching conclusions about the topics under
by focusing largely on environmental factors (i.e., investigation.
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Technology Transfer Offices: Departments at univer- Theory: Refers to effort to go beyond merely describing
sities charged with the task of helping to move various phenomena and, instead, to explain them.
scientific and technological discoveries by faculty Variables: Aspects of the world that can take different
from the laboratory to the marketplace. values.
Getting Down
TO BUSINESS
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6. Are you good with other people? Can you other people.48 They can handle uncertainty, are
persuade them to see the world the way you energetic, believe in themselves, react well and flex-
do? Can you get along with them well (e.g., ibly to reversals, are passionate about their beliefs, are
handle conflicts, build trust)? good with other people, are highly adaptable, and are
7. Are you adaptable? Can you make ‘‘midcourse cor- willing to accept reasonable levels of risk. To the
rections’’ easily? For instance, can you admit that extent you possess these characteristics—or a least
you made a mistake and reverse course to correct it? most of them—you may be well-suited for the role of
entrepreneur. We suspect that if you are reading this
8. Are you willing to take risks or leaps of faith?
book, you fit this description, or you would not be in
Once you establish a goal, are you willing to
this course! But if you find that you are relatively low
take reasonable risks to reach it? In other words,
on several of these characteristics, you might want to
are you willing to do what you can to minimize the
reconsider; perhaps becoming an entrepreneur is not
risks, but then, once you have done so, proceed?
really your particular ‘‘cup of tea.’’
Current evidence suggests that successful entrepre-
neurs are high on all these dimensions—higher than
Answering Questions About each, try to specify clearly the variables you would
Entrepreneurship: Practice in Thinking study and the ways in which you would gather
Like a Researcher information about these variables. Also try to for-
In this chapter, we discussed various methods for mulate specific hypotheses about how your results
answering questions about entrepreneurship in ways will turn out. Finally, consider the implications for
that yield information that is both reliable and entrepreneurs if your findings confirm, or do not
accurate. Although we certainly don’t expect you to confirm, you initial hypothesis.
become an expert in using these methods (that takes 1. Do companies that are first to market with a new
years of study and practice), we think it is important product have a competitive edge over companies
for you to understand how they work because if you that enter the same market later?
do, you will become an informed consumer of
2. Do repeat entrepreneurs (people who start one
knowledge about entrepreneurship. In other words,
successful company after another) search for
you’ll be able to tell what information is useful to you,
opportunities differently from entrepreneurs
and what is purely conjecture—or worse!
who found only one company?
To gain practice in using these methods, try the
following exercise. Consider the following questions 3. What factors lead individuals to give up secure
and for each, describe how you might go about and well-paid jobs to become entrepreneurs? Are
answering it through use of (1) systematic observa- these factors the same for women and men?
tion, (2) the case method, or (3) experimentation. For
case one
Entrepreneurship: A Field, an Activity, and a Way of Life
In 1996, Mario Morino launched the ‘‘Netpreneur’’ company then executed a merger to form Legent
program, aimed at fostering high-tech, Internet-related Corporation, which was in turn acquired in 1995 by IT
entrepreneurship in the greater Washington, D.C., giant Computer Associates for $1.7 billion, with Morino’s
region, and to provide a ‘‘learning community for share of the deal some $80 million.
entrepreneurs and their stakeholders.’’ The Washington, D.C., area is a major metropolitan
Morino was himself a successful entrepreneur, hav- center and, as home to the federal government, globally
ing taken an initial $600 investment in Morino Associates, known. Those elements do not make it a hub of
founded in 1973 to develop software for mainframe entrepreneurism, however. When Morino launched his
computers, all the way to an initial public offering. The program, D.C. lagged far behind the Silicon Valley region,
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Boston, and other urban centers as a locus for otherwise facilitate a number of successful entrepreneu-
entrepreneurial IT innovation. rial ventures.
Arguably, the region’s major businesses—govern- D.C. ‘‘netpreneur’’ Trevor Cornwell founded Skyjet in
ment, major nonprofits such as federally chartered mort- 1997 to serve as an aggregator for the highly fragmented
gage lender Fannie Mae, traditional telecommunications market for charter jets. Corporate jets are expensive to
companies—aren’t the sort to draw the entrepreneurial- own and operate, and sit idle a good deal of the time.
minded. The one major dot-com in the region at the time, Cornwell’s innovation was to provide a means for jet
America Online, employed far more administrative work- owners to advertise the availability of those jets to other
ers than high-tech inventors (compared to Silicon Valley’s corporations and individuals needing the flexibility
Google, which scours the market for technology Ph.D.s, afforded by an executive jet, but unwilling to bear the
needed to engineer its high-tech search services). full cost of one of their own. Here the contribution of the
Even so, many nascent—and in some cases, Internet was to facilitate an inexpensive platform for
accomplished—entrepreneurs worked in the area, and fielding inquiries and registering notices of availability.
Morino’s program gave them a means to meet, learn, and Cornwell sold his company to publicly traded Canadian
leverage each other’s resources. The program staged aircraft manufacturer Bombardier in 2000.
regular ‘‘Coffee and Doughnets’’ mixers, with local and Raj Khera became an entrepreneur after a career at
national entrepreneurs as speakers, for face-to-face (or, in the National Institute of Standards and Technology, an
Internet parlance, ‘‘f2f’’) interactions, and established a arm of the Department of Commerce, as an electrical
Web site (http://www.netpreneur.org) and mailing lists. engineer and technology transfer specialist. Forming
Over the course of the program, the Netpreneur e-mail Khera Communications with his brother, he turned his
newsletter grew from 35 subscribers to more than 12,000. knowledge of working with the government into the
The Netpreneur program wasn’t the only, nor even development of GovCon.com, a business portal for
the first, effort in the area to promote entrepreneuring, government contractors, which was ultimately sold to
though it was the first to focus on the Internet, and to VerticalNet, which specialized in portals for vertical
broadly target ‘‘newbies’’ to the field. Organizations such markets.
as the Mid-Atlantic Venture Association (MAVA), formed For every success, more than a few less-than-
a decade before Morino chartered Netpreneurs, were successful efforts were made, from start-ups that never
working to introduce entrepreneurs to sources of capital, quite gelled, to companies that successfully sought seed
and to strategic partners and relevant service providers. capital and even institutional rounds of venture funding, but
According to its Web site, MAVA offers the following: went bankrupt. Susan DeFife, for example, created
n Facilitates the flow of capital by creating opportu- WomenConnect.com as a site for women professionals,
nities for membership interaction and investment. launching it from the sunroom of her suburban home, and
growing to a staff of 25, while securing some $5.5 million
n Hosts an annual venture fair, which showcases
in venture funding. WomenConnect.com declared bank-
premier companies for private equity investment
ruptcy in 2000, when the dot-com bubble’s burst took
opportunities.
down a great many start-ups. DeFife has moved on; she’s
n Provides members with additional opportunities for
now one of the team at the helm of Backfence, a new
deal flow and interaction during numerous annual
service to create geographically local Web-based
luncheons, topical programming receptions, and
communities.
other events featuring speakers and/or business
At the end of 2002, Morino himself moved on,
discussions regarding entrepreneurial concerns,
redirecting the efforts of the Morino Institute toward
investment trends, company financing, tax matters,
venture philanthropy and helping children of low-income
IPOs and public policy issues.
families in the D.C. region. He handed off the Netpreneur
The Netpreneur program casts a far wider net, and program to a new team that pledged to keep it alive and
helped prospective entrepreneurs take the initial first fostering entrepreneurial development. The Washington,
steps toward forums like MAVA. D.C., economy, meanwhile, is booming as a result of
Even though the D.C. area most clearly wasn’t increased government spending, especially in the
Silicon Valley, Netpreneur and other area venture- defense and intelligence communities, for homeland
oriented forums and groups did spawn, inspire, or security, and for the war on terror.
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CHAPTER 1 Entrepreneurship: A Field, an Activity, and a Way of Life 35
Questions
1. The Morino Netpreneur program sought to create a 3. How might D.C.’s current booming economy affect
‘‘learning community for entrepreneurs and their its entrepreneurial community?
stakeholders.’’ It’s pretty clear who entrepreneurs
are, but who are their stakeholders?
2. What sort of entrepreneurial ventures would you
expect to come out of the ‘‘Netpreneurial’’ commu-
nity located in the Washington, D.C., area?
Notes
1 Shane, S., & Venkataraman, S. (2000). The promise of 15 Baron, R.A., & Markman, G.D. (2005). Toward a process
entrepreneurship as a field of research. Academy of view of entrepreneurship: The changing impact of
Management Review, 25, 217–226. individual level variables across phases of new venture
2 Sarason, Y., Dean, T., & Dillard, F. (2006). Entrepreneur- development. In M.A., Rahim, R.T., Golembiewski,
ship as the nexus of individual and opportunity: A R.T., & K.D. Mackenzie (Eds.), Current Topics in
structuration view. Journal of Business Venturing, 21, Management, vol. 9. New Brunswick, NJ: Transaction
286–305. Publishers, 45–64.
3 McMullen, J.S., & Shepherd, D.A. (2006). Entrepreneurial 16 Ardichvilli, A., Cardozo, R., & Ray, S. (2003). A theory of
action and the role of uncertainty in the theory of the entrepreneurial opportunity identification and develop-
entrepreneurs. Academy of Management Review, 31, 132– ment. Journal of Business Venturing, 18, 105–124.
152. 17 Hagenbaugh, B. (2004). Couple says celebrate second trip
4 Sarasvathy, S.D. (2004). The questions we ask and the down the aisle. USA Today, August 9, 7B.
question we care about: Reformulating some problems in 18 Shane, S., Locke, E.A., & Collins, C.J. (2003). Entrepre-
entrepreneurship research. Journal of Business Venturing, neurial motivation. Human Resource Management Review,
2004, 19, 707–717. 13, 257–280.
5 Lumpkin, G.T. (In press). Intrapreneurship and innova- 19 Gartner, W.B. (1990). What are we talking about when
tion. In R. Baum, M. Frese, and F. Baron (Eds.), The we talk about entrepreneurship? Journal of Business
Psychology of Entrepreneurship. Mahwah, NJ: Erlbaum. Venturing, 5, 15–28; Verheul, I., Uhlaner, L., & Thurik,
6 Ricchiuto, J. (1997). Collaborative Creativity. New York: R. (2005). Business accomplishments, gender, and
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7 Koen, P.A., & Baron, R.A. (2003). Predictors of resource 20, 483–518.
attainment among corporate entrepreneurs: Executive 20 Stewart, W.H., Jr., & Roth, P.L. (2001). Risk taking
champion versus team commitment. Paper presented at propensity differences between entrepreneurs man-
the Babson-Kaufman Entrepreneurship Research Con- agers: A meta-analytic review. Journal of Applied Psychol-
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8 Rauch, A., Wiklund, J., Frese, M., & Lumpkin, G.T. 21 Miner, J.B., & Raju, N.S. (2004). When science divests
(2004). Entrepreneurial orientation and business perfor- itself of its conservative stance: The case of risk
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at 2004 Babson Kauffman Entrepreneurship Research agers. Journal of Applied Psychology, 89, 3–13.
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9 Dunn & Bradstreet (1999). 23 Nicolaou, N., & Shane, S. (2006). Born entrepreneurs?
10 O’Reilly, B. (1994). The new deal: What companies and The genetic foundations of entrepreneurship. Unpub-
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11 Bedian, A.G., Ferris, G.R., & Kacmar, K.M. (1992). Age, School, Case Western Reserve University.
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Hall. 25 Zhao, H., Seibert, S.E.., & Hills, G.E. (2005). The
13 See note 4. mediating role of self-efficacy in the development of
14 Bhide, A.V. (2000). The Origin and Evolution of New entrepreneurial intentions. Journal of Applied Psychology,
Businesses. Oxford: University Press. 90, 1265–1271.
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36 PART 1 Entrepreneurship: Who, What, Why?
26 Markman, G.D., Balkin, D.B., & Baron, R.A. (2002). 38 Baron, R.A., & Ensley, M.D. (Under review). Opportu-
Inventors and new venture formation: The effects of nity recognition as the detection of meaningful patterns:
general self-efficacy and regretful thinking. Entrepreneur- Evidence from the prototypes of novice and experienced
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27 White, R.E., Thornhill, S., & Hampson, E. (2005). 39 Baron, R.A. (2006). Opportunity recognition as pattern
Entrepreneurs and evolutionary biology: The relation- recognition: How entrepreneurs ‘‘connect the dots’’ to
ship between testosterone and new venture creation. identify new business opportunities. Academy of Manage-
Paper currently under review. ment Executive.
28 See note 23. 40 Evans, D., & Leighton, L. (1989). Some empirical aspects
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30 See note 23. 42 Plous, S. (1993). The Psychology of Judgment and Decision
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patenting in the United States. Journal of Business 44 Schultze, W.S., Lubatkin, M.H., & Dino, R.N. (2003).
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32 Powers, J.P., & McDougall, P.P. (2005). University start- Journal of Business Venturing, 18, 473–490.
up formation and technology licensing with firms that 45 Krueger, N.F., Jr. (2003). The cognitive psychology of
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33 Phan, P., Siegel, D.S., & Wright, M. (2005). Science parks Law International.
and incubators: Observations, synthesis, and future 46 Lewin, K. (1951). Field Theory in Social Science. New York:
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34 Markman, G.D., Phan, P.H., Balkin, D.B., & Gianoidis, 47 Chen, C.C., Green, P.G., & Crick, A. (1998). Does
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35 Mullins, J.W., & Forlani, D. (2005). Missing the boat or 48 Stewart, W.H., Jr., Watson, W.E., Carland, J.C., &
sinking the boat: A study of new venture decision Carland, J.W. (1999). A proclivity for entrepreneurship:
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Morse, E.A., & Smith, J.B. (2004). The distinctive and 14, 189–214.
inclusive domain of entrepreneurial cognition research.
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37 Gaglio, C.M. (2004). The role of mental simulations and
counterfactual thinking in the opportunity identification
process. Entrepreneurship Theory and Practice, 28, Winter,
533–552.
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