Acce Le Ro Meters

Maintenance / Trouble Shooting
Bentley Nevada 3500, Proximitor
This document has been prepared for the purpose of training. It is based on the
respective operation and maintenance manuals. Operation and maintenance must be
performed in accordance with the operating and maintenance manuals!
Siemens AG
Sector Industry, I&S IS ICS2 KHC
P.O.Box 3240
D-91050 Erlangen
E-Mail: ics2khc.industry@siemens.com
Section 3 — Common maintenance procedures
3. Common maintenance procedures

Once a 3500 Monitoring System is operating, it continuously measures and
monitors a variety of supervisory parameters. The boards and components
inside of 3500 modules cannot be repaired in the field and require no calibration.
This section provides information for common tasks required under normal
operating condititions. For procedures that require more detailed information,
refer to the reference manuals listed in Reference manuals for 3500 modules on
page iv.
This section includes the following topics:
• Changing configuration
• Replacing modules
• Verifying channels
3.1 Changing configuration

The process of setting system, module, and channel options so that all the
modules in the 3500 rack work together is called configuration. These settings
are established and adjusted by using the 3500 Rack Configuration program.
Configuration settings are usually protected by security settings. The security
setting for a typical 3500 Monitoring System that is operating normally is
“Change Setpoints in Program Mode”. This section shows how to adjust
setpoints. To change other configuration settings, refer to the 3500 Monitoring
System Rack Configuration and Utilities Guide, part number 129777-01.
To adjust alarm setpoints
1. Place the rack in program mode by using the key switch on the Rack
Interface Module.
2. In the 3500 Rack Configuration program, click the Setpoints pushbutton.
3. Click on the monitor module to be adjusted.

The Configuration Setpoint dialog for that monitor module will appear.
21
3500 Monitoring System Installation and Operation Guide
4. Select the monitor channel to be adjusted in the Monitor Channel list box.
5. For all measurement parameters except phase, adjust the setpoint level by
dragging the bar in the bar graph or by entering a value in the text box above
or below the parameter.
Notice that setpoints can be adjusted only for those parameters that are
enabled and that some parameters have both upper and lower setpoint
values. Parameters are enabled or disabled by using the Channel Option
screen. Refer to the 3500 Monitoring System Rack Configuration and
Utilities Guide for more information.
6. For phase setpoints, enter the values for the beginning and ending setpoint in
the text boxes below the phase diagrams.
7. Apply the adjusted setpoints to the rack by clicking OK and then downloading
the revised configuration to the rack.
3.2 Replacing modules

The boards and components inside of 3500 modules cannot be repaired in the
field and require no calibration. For 3500 modules that are not operating
properly, use the information in this section to replace the module with a spare
and then contact your local Bently Nevada representative for information about
returning the faulty module for failure analysis.
3.2.1 Replacing a main module

1. Save the configuration of the module to be replaced.
3500 modules must have valid configuration settings in order to operate
properly. Replacement modules are not configured. By saving the
configuration, you can download the original configuration settings to the
replacement module.
The 3500 Monitoring System Configuration and Utilities Guide, part number
129777-01, shows how to save configuration files.
22
2. Remove the module to be replaced.
Refer to Removing and inserting a main module on page 24.
3. Insert the new module
4. Download the configuration to the new module.
129777-01, shows how to download configuration files.
5. Verify operation.
- Check that the LEDs for the replaced module are indicating correct
operation (see Reading the LEDs on page 16).
- The values of the measurement parameters of a channel are verified by
using the Verification utility in the 3500 Rack Configuration program and
the verification procedure in the reference manual for that module.
3.2.2 Replacing an I/O module

This procedure applies only to the I/O module of a monitor or the PIM of a power
supply that is to be replaced. Prior to removing any module, refer to the
applicable reference manual to see how rack behavior may be affected and for
any special handling requirements required for personal safety.
1. If necessary, upload and save the configuration of the module to be replaced.
3500 modules must have valid configuration settings in order to operate
properly. Replacement modules are not configured. By saving the
configuration, you can download the original configuration settings to the
replacement module.
129777-01, shows how to save configuration files.
2. Remove the main module from the rack.
3. Remove the field wiring from the I/O module.
If the wires connected to the I/O module are not labeled, label the wires
before you remove them.
4. Remove the old I/O module from the rack.
5. Install the new I/O module into the rack.
6. Connect the field wiring to the new I/O module.
7. Install the main module into the rack.
8. Download the configuration to the new module.
129777-01, shows how to download configuration files.
9. Verify operation.
23
- Check that the LEDs for the replaced module are indicating correct
operation (see Reading the LEDs on page 16.
- The values of the measurement parameters of a channel are verified by
using the Verification untility in the 3500 Rack Configuration program and
the verification procedure in the reference manual for that module.
3.2.3 Removing and inserting a main module

When performed properly, modules may be removed from or installed into the
rack while power is applied to the rack.
3.2.3.1 To remove the old full-height module

This procedure shows how to remove any full-height 3500 module. Refer to the
reference manual for the module for details and safety considerations.
1. Loosen the screws to the main module so that they are free of the rack
chassis, but still attached to the main module.
2. Use the ejectors to pry the main module loose from the backplane
connectors.
3. Once freed from the backplane, the main module can be removed completely
from the rack
24
3.2.3.2 To install a spare full-height module

1. Ensure that the ejectors are in their normal position, flush with the front of the
module.
2. Slide the main module into place, ensuring that they are properly in the
guides provided on the floor and roof of the rack chassis.
3. Tighten the screws securely.
Application Advisory: It is important to tightly secure the thumb screws to
ensure each module is Chassis grounded. Loose thumb screws may allow noise
to show on the channel readings.
3.2.3.3 To add or remove a half-height card guide
Installing the card guide Removing the card guide
25
3.3 Verifying channels

The boards and components inside of 3500 modules cannot be repaired in the
field. Maintaining a 3500 rack consists of testing module channels to verify that
they are operating correctly. Modules that are not operating correctly should be
replaced with a spare. When performed properly, modules may be removed
from or installed into the rack while power is applied to the rack.
The 3500 Monitoring System is a high precision instrument that requires no
calibration. The functions of the 3500 modules, however, must be verified at
regular intervals. All modules in the 3500 Monitoring System should be verified at
these maintenance intervals. The procedures in the Maintenance and
Troubleshooting sections of the module reference manuals describe the
verification and troubleshooting process. (Refer to the reference manuals listed
in Reference manuals for 3500 modules on page iv.)
26
Maintenance 3500/42 Operation and Maintenance
5.2 Adjusting the Scale Factor and the Zero

Position
This section shows how to adjust the transducer scale factor and the transducer
position, or "zero". The Scale Factor Adjustment can be used to accommodate
any deviations in transducer scale factor as measured on the installed
transducers. Do not use the procedure to compensate for any errors within the
monitor and the I/O module. If a monitor does not meet specifications, exchange
it with a spare and return the faulty module to Bently Nevada Corporation for
repair. The newly installed spare module should be properly configured and
tested.
Adjusting the scale factor affects the readings of all configured parameters
associated with the channel. If you change the scale factor, be sure to use the
new value when calculating inputs for verification of channel values.
The Zero Position Adjustment is used for Thrust, Eccentricity, and Differential
Expansion measurements as well as for Gap measurements when Gap is
configured to read in displacement units (not volts). Adjust the zero position after
the probe is gapped and its target is in the proper position.
Both adjustment procedures consist of using the Rack Configuration Software to

upload the configuration from the rack, change the setting for scale factor or zero
position, and then downloading the new configuration back to the rack. You can
adjust these settings using the following two methods:
enter a new value in the scale factor box on the transducer screen or the zero
position box on the Channel Options screen.
use Adjust to get immediate feedback from the channel on the Adjust screen.
The advantage of using the Adjust screen is that you can use the bar graphs to
see the effect of your adjustments on the output signals of the channel. The
following procedures show how to use the methods.
5.2.1 Adjusting the Scale Factor

1. Connect the configuring computer to the rack using one of the methods listed
in the 3500 Monitoring System Rack Configuration and Utilities Guide (part
number 129777-01).
2. Run the Rack Configuration Software.
3. Initiate communication with the rack by clicking on the Connect option in the
File menu and then selecting the connection method that you used in step 1.
4. Upload the configuration from the rack by clicking on the Upload option in the
File menu.
5. Click on the Options button on the 3500 System Configuration screen.
184
3500/42 Operation and Maintenance Maintenance
6. Select the monitor you want to adjust. The Monitor screen will appear.
7. Select the Options button under the appropriate Channel. The configured
Channel Options screen will appear.
8. Select the Customize button in the Transducer Selection box. A Transducer

screen will appear.
9. Enter a value for scale factor in the Scale Factor box. If you go to the Adjust
screen by selecting Adjust, be sure to adjust the input to the channel away
from the Zero Position so you can adjust the scale factor and see the results.
10. Return to the 3500 System Configuration screen by clicking on the OK

buttons of the successive screens. The new scale factor is now added to the
configuration for this channel.
11. Download the new configuration to the appropriate monitor by selecting

Download from the File menu. The new setting for scale factor will take
effect when the "Download successful" prompt appears.
5.2.2 Zero Position Adjustment Description
When adjusting the Zero Position voltage, you are 25

defining the transducer voltage corresponding to the 20
position of the zero indication on a bar graph display 15
(refer to the adjacent figure). 10
5
For maximum amount of zero adjustment, gap the
0
transducer as close as possible to the ideal zero
-5
position voltage based on the full-scale range and
-10
transducer scale factor. For a mid-scale zero, as in
the example, the ideal gap is the center of the range. -15
The tables below specify the center of the range for -20
each transducer and monitor type. -25
Thrust Position
Bargraph
185
Radial Vibration Ok Limits and Center Gap Voltage
Transducer Upper Ok Limits Lower Ok Limits Center Gap Voltage

w/o w/ barrier w/o w/ barrier w/o w/ barrier
barrier (v) barrier(v) (v) barrier (v) (v)
(v)
3300 5mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75
3300 8mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75
7200 5mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75
7200 8mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75
7200 11mm -19.65 n/a -3.55 n/a -11.6 n/a
7200 14mm -16.75 n/a -2.75 n/a -9.75 n/a
3000 (18V) -12.05 n/a -2.45 n/a -7.25 n/a
3000 (24V) -15.75 n/a -3.25 n/a -9.5 n/a
3300 RAM -12.55 -12.15 -2.45 -2.45 -7.5 -7.3
3300 16mm -16.75 n/a -2.75 n/a -9.75 n/a

HTPS
Note: With Barriers includes BNC Internal Barrier I/O Modules.
186
Thrust Position Ok Limits and Center Gap Voltage
Upper Ok Limits Lower Ok Limits Center Gap Voltage

Transducer
barrier (V) barrier (V) barrier (V) (V)
(V) (V)
3300 5mm -19.04 -18.2 -1.28 -1.1 -10.16 -9.65

-1.28* -9.74*
3300 8mm -19.04 -18.2 -1.28 -1.1 -10.16 -9.65

-1.28* -9.74*
7200 5mm -19.04 -18.2 -1.28 -1.1 -10.16 -9.65

-1.28* -9.74*
7200 8mm -19.04 -18.2 -1.28 -1.1 -10.16 -9.65

-1.28* -9.74*
7200 11mm -20.39 n/a -3.55 n/a -11.97 n/a
7200 14mm -18.05 n/a -1.65 N/a -9.85 n/a
3000 (-18V) -13.14 n/a -1.16 n/a -7.15 n/a
3000 (-24V) -16.85 n/a -2.25 n/a -9.55 n/a
3300 RAM -13.14 -12.35 -1.16 -1.05 -7.15 -6.7

-1.16* -6.76*
3300 16mm -18.05 n/a -1.65 n/a -9.85 n/a

HTPS
* BNC Internal Barrier I/O Modules.
187
Differential Expansion Ok Limits and Center Gap Voltage
25 mm -12.55 -1.35 -6.95
35 mm -12.55 -1.35 -6.95
50 mm -12.55 -1.35 -6.95
Eccentricity Ok Limits and Center Gap Voltage

(V) (V)
3300 5mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75
3300 8mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75
7200 5mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75
7200 8mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75
7200 11mm -19.65 n/a -3.55 n/a -11.6 n/a
7200 14mm -16.75 n/a -2.75 n/a -9.75 n/a
3300 16mm -16.75 n/a -2.75 n/a -9.75 n/a

HTPS
Note: With Barriers includes BNC Internal Barrier I/O Modules.
188
Acceleration Ok Limits and Center Gap Voltage

(V) (V)
23733-03 -15.05 -13.85 -2.75 -3.10 -8.90 -8.475

-15.05* -2.75* -8.90*
24145-02 -15.05 n/a -2.75 n/a -8.90 n/a
330400 -15.05 -13.85 -2.75 -3.10 -8.90 -8.475

-15.05* -2.75* -8.90*
330425 -11.37 -10.86 -5.63 -5.34 -8.50 -8.10

-11.37* -5.63* -8.50*
49578-01 -11.37 -10.86 -5.63 -5.34 -8.50 -8.10

-11.37* -5.63* -8.50*
155023-01 -11.37 n/a -5.63 n/a -8.50 n/a
Velocity Ok Limits and Center Gap Voltage

(V) (V)
9200 -17.95 -17.95 -2.05 -2.05 -10.00 -10.00
47633 -17.95 -17.95 -2.05 -2.05 -10.00 -10.00
86205 -17.95 -17.95 -2.05 -2.05 -10.00 -10.00
Non -17.95 -17.95 -2.05 -2.05 -10.00 -10.00

Standard
Velomitor -19.85 -17.95 -4.15 -2.05 -12.00 -10.00

-19.85* -4.15* -12.00*
High Temp -21.26 -21.26 -2.74 -2.74 -12.00 -12.00

Velomitor
189
When increasing or decreasing the zero position voltage, you are actually
mapping the monitor full scale range to a portion of the transducer linear range.
The zero position voltage adjustment range is dependent upon the full-scale
range of the proportional value being adjusted, the transducer scale factor, and
the transducer Ok limits. The following example shows how these parameters
are related to the zero position voltage range.
Channel Pair Type: Thrust Position

Direct Full Scale Range: -40-0-40 mils
Transducer Type: 3300 8mm
Scale Factor: 200 mV/mil
Ok Limits: -19.04 (upper)
-1.28 (lower)
Upper Ok Limit -19.04 40 -18.99V
30
20 40 -17.
10 30
Max Zero Adj -10.99 0
Zero 20
Position Center of Range -10.16 -10
Range 10
-9.33 -20 0
Min Zero Adj
-30 -10
-40 -2.99V
-20
-30
-40 -1.3
Scale at max
Lower Ok Limit -1.28 zero adj
Scale at min
zero adj
5.2.3 Adjusting the Zero Position

1. Connect the configuring computer to the rack using one of the methods listed
in the 3500 Monitoring System Rack Configuration and Utilities Guide (part
number 129777-01).
2. Run the Rack Configuration Software.
3. Initiate communication with the rack by clicking on the Connect option in the
File menu and then selecting the connection method that you used in step 1.
4. Upload the configuration from the rack by clicking on the Upload option in the
190
File menu.
5. Select the Options button on the 3500 System Configuration screen.
6. Select the monitor you want to adjust. The Monitor screen will appear.
7. Select the Options button under the appropriate Channel. The Channel
Options screen will appear.
8. Enter the voltage in the Zero Position or the Gap Position box. Changes are
limited to the values listed adjacent to the box. If you go to the Adjust screen
by selecting Adjust, you can adjust the Zero Position and see the results.
9. Return to the 3500 System Configuration screen by clicking on OK buttons in

the successive screens. The new Zero Position or Gap Position is now
added to the configuration for this channel.
10. Download the new configuration to the appropriate monitor by selecting the
Download option in the File menu and then selecting the appropriate
monitor. The new setting for Zero Position will take effect when the
"Download successful" prompt appears.
191
Gap (mm)
0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
10 0.25
8 0.20
6 0.15
DSL Error (mils)
DSL Error (mm)

4 0.10
2 0.05
0 0.00
-2 - 0.05
-4 - 0.10
-6 - 0.15
-8 - 0.20
- 10 - 0.25
10
ISF Error (%)
-5
- 10
- 20
- 18
- 16
- 14
Output (Volts)
- 12
- 10
-8
-6
-4
-2
0
20 40 60 80 100 120 140 160 180 200
Gap (mils)
5 m System at 23 deg C (73 deg F)

Figure 1 Typical 3300 XL 11 mm 5 m System Over Ambient Testing Range
Part number 146256-01 Specifications and Ordering Information Page 9 of 21

Revision B, August 2005
Troubleshooting 3500/42 Operation and Maintenance
6. Troubleshooting
This section describes how to troubleshoot a problem with the
Proximitor®/Seismic Monitor or the I/O module by using the information provided
by the self-test, the LED’s, the System Event List, and the Alarm Event List.
6.1 Self-test
To perform the Proximitor/Seismic Monitor self-test:
1. Connect a computer running the Rack Configuration Software to the 3500

rack (if needed).
2. Select Utilities from the main screen of the Rack Configuration Software.
3. Select System Events/Module Self-test from the Utilities menu.
4. Press the Module Self-test button on the System Events screen.
Application Alert
Machinery protection will
be lost while the self-test
is being performed.
5. Select the slot that contains the Proximitor/Seismic Monitor and press the OK
button. The Proximitor/Seismic Monitor will perform a full self-test and the
System Events screen will be displayed. The list will not contain the results
of the self-test.
6. Wait 30 seconds for the module to run a full self-test.
7. Press the Latest Events button. The System Events screen will be updated
to include the results of the Proximitor/Seismic Monitor self-test.
8. Verify if the Proximitor/Seismic Monitor passed the self-test. If the monitor

failed the self-test, refer to Section 6.3 (System Event List Messages).
192
3500/42 Operation and Maintenance Troubleshooting
6.2 LED Fault Conditions

The following table shows how to use the LED’s to diagnose and correct
problems.
OK Led TX/RX BYPASS Condition Solution
1 Hz 1 Hz Monitor is not Reconfigure the

configured, is in Monitor, or exit
Configuration Mode, or Configuration, or
in Calibration Mode. Calibration Mode.
5 Hz Monitor error Check the System

Event List for severity.
ON Flashing Module is operating No action required.

correctly
OFF Monitor is not operating Check the System

correctly or the Event List and the
transducer has faulted Alarm Event List.
and has stopped
providing a valid signal.
2 Hz Monitor is configured for Press the Reset

Timed OK Channel button on the Rack
Defeat and has been not Interface Module.
OK since the last time Check the System
the RESET button was Event List.
pressed.
Not Monitor is not operating Monitor is not

flashing correctly. executing alarming
functions. Replace
immediately.
OFF Alarm Enabled No action required.
ON Some or all Alarming No action required.

Disabled
= Behavior of the LED is not related to the condition.
193
6.3 System Event List Messages

This section describes the System Event List Messages that are entered by the
Proximitor/Seismic Monitor and gives an example of one.
Example of a System Event List Message:
Sequence Event Event Class Event Event Event Slot

Number Information Number Date Time Specific
DDMMYY
0000000123 Device Not 32 1 02/01/90 12:24:31:99 5L

Communicating
Sequence Number: The number of the event in the System Event List (for
example 123).
Event Information: The name of the event (for example Device Not
Communicating).
Event Number: Identifies a specific event.
Class: Used to display the severity of the event. The following

classes are available:
Class Value Classification
0 Severe/Fatal Event
1 Potential Problem Event
2 Typical logged Event
3 Reserved
Event Date: The date the event occurred.
Event Time: The time the event occurred.
Event Specific: It provides additional information for the events that use this
field.
Slot: Identifies the module that the event is associated with. If a

half-height module is installed in the upper slot or a full-
height module is installed, the field will be 0 to 15. If a half-
height module is installed in the lower slot, then the field will
be 0L to 15L. For example, a module installed in the lower
position in slot 5 would be 5L.
194
The following System Event List Messages may be placed in the list by the
Proximitor/Seismic Monitor and are listed in numerical order. If an event marked with a star
(*) occurs the Proximitor/Seismic Monitor will stop alarming. If you are unable to solve any
problems contact your nearest Bently Nevada Corporation office.
Flash Memory Failure

Event Number: 11
Event Classification: Severe / Fatal Event
Action: Replace the Monitor Module as soon as possible.
EEPROM Memory Failure

Event Number: 13
Event Classification: Potential Problem or Severe / Fatal Event
Action: Replace the Monitor Module as soon as possible.
Device Not Communicating

Event Number: 32
Event Classification: Potential Problem
Action: Check to see if one of the following components is faulty:
- the Monitor Module
- the rack backplane
Device Is Communicating
Event Number: 33
Action: Check to see if one of the following components is faulty:
* Neuron Failure
Event Number: 34
Action: Replace the Monitor Module immediately.
Monitor Module will stop alarming.
* I/O Module Mismatch

Event Number: 62
Action: Verify that the type of I/O module installed matches what was selected
in the software. If the correct I/O module is installed, there may be a
fault with the Monitor Module or the Monitor I/O module.
195
I/O Module Compatible

Event Number: 63
* Fail I/O Jumper Check

Event Number: 64
Pass I/O Jumper Check

Event Number: 65
Fail Main Board +5V-A (Fail Main Board +5V - upper Power Supply)
Event Number: 100
Action: Verify that noise from the power source is not causing the problem. If
the problem is not caused by noise, check to see if one of the following
components is faulty:
- the Power Supply installed in the upper slot
Pass Main Board +5V-A (Pass Main Board +5V - upper Power Supply)
Event Number: 101
Fail Main Board +5V-B (Fail Main Board +5V - lower Power Supply)
Event Number: 102
- the Power Supply installed in the lower slot
196
Pass Main Board +5V-B (Pass Main Board +5V - lower Power Supply)
Event Number: 103
* Fail Main Board +5V-AB (Fail Main Board +5V - upper and lower
Power Supplies)
Event Number: 104
Event Classification: Severe/Fatal Event
Pass Main Board +5V-AB (Pass Main Board +5V - upper and lower
Power Supplies)
Event Number: 105
Fail Main Board +15V-A (Fail Main Board +15V - upper Power Supply)
Event Number: 106
Pass Main Board +15V-A (Pass Main Board +15V - upper Power Supply)
Event Number: 107
197
Fail Main Board +15V-B (Fail Main Board +15V - lower Power Supply)
Event Number: 108
Pass Main Board +15V-B (Pass Main Board +15V - lower Power Supply)
Event Number: 109
* Fail Main Board +15V-AB (Fail Main Board +15V - upper and lower Power
Supplies)
Event Number: 110
Pass Main Board +15V-AB (Pass Main Board +15V - upper and lower
Power Supplies)
Event Number: 111
Fail Main Board -24V-A (Fail Main Board -24V - upper Power Supply)
Event Number: 112
198
Pass Main Board -24V-A (Pass Main Board -24V - upper Power Supply)
Event Number: 113
Fail Main Board -24V-B (Fail Main Board -24V - lower Power Supply)
Event Number: 114
Pass Main Board -24V-B (Pass Main Board -24V - lower Power Supply)
Event Number: 115
* Fail Main Board -24V-AB (Fail Main Board -24V - upper and lower
Power Supplies)
Event Number: 116
Pass Main Board -24V-AB (Pass Main Board -24V - upper and lower
Power Supplies)
Event Number: 117
199
* Configuration Failure
Event Number: 301
Action: Download a new configuration to the Monitor Module. If the problem
still exists replace the Monitor Module immediately.
Configuration Failure
Event Number: 301
Action: Download a new configuration to the Monitor Module. If the problem
still exists replace the Monitor Module as soon as possible.
* Module Entered Cfg Mode (Module Entered Configuration Mode)

Event Number: 302
Event Classification: Typical Logged Event
Action: No action required.
Software Switches Reset

Event Number: 305
Action: Download the software switches to the Monitor Module. If the
software switches are not correct, replace the Monitor Module as soon
as possible.
Internal Cal Reset (Internal Calibration Reset)

Event Number: 307
Event Specific: Ch pair x
Action: Replace Monitor Module immediately.
Monitor TMR PPL Failed (Monitor TMR Proportional value Failed)

Event Number: 310
Action: Replace the Monitor Module.
Monitor TMR PPL Passed (Monitor TMR Proportional value Passed)

Event Number: 311
Action: Replace the Monitor Module.
Module Reboot
Event Number: 320
200
* Module Removed from Rack

Event Number: 325
Module Inserted in Rack

Event Number: 326
Device Events Lost

Event Number: 355
This may be due to the removal of the Rack Interface Module for an
extended period of time.
Module Alarms Lost

Event Number: 356
This may be due to the removal of the Rack Interface Module for an
extended period of time.
* Module Entered Calibr. (Module Entered Calibration Mode)

Event Number: 365
Module Exited Calibr. (Module Exited Calibration Mode)

Event Number: 366
Pass Module Self-test

Event Number: 410
* Enabled Ch Bypass (Enabled Channel Bypass)

Event Number: 416
Event Classification: Typical logged event
Event Specific: Ch x
Alarming has been inhibited by this action.
201
Disabled Ch Bypass (Disabled Channel Bypass)

Event Number: 417
* Enabled Alert Bypass

Event Number: 420
Disabled Alert Bypass

Event Number: 421
* Enabled Danger Bypass

Event Number: 422
Disabled Danger Bypass

Event Number: 423
* Enabled Special Inh (Enabled Special Inhibit)

Event Number: 424
Disabled Special Inh (Disabled Special Inhibit)

Event Number: 425
202
* Enabled Mon Alarm Byp (Enabled Monitor Alarm Bypass)

Event Number: 426
Disabled Mon Alarm Byp (Disabled Monitor Alarm Bypass)

Event Number: 427
* Fail Slot Id Test

Event Number: 461
Action: Verify that the Monitor Module is fully inserted in the rack. If the
Monitor Module is installed correctly, check to see if one of the
following components is faulty:
Pass Slot Id Test

Event Number: 462
Action: Verify that the Monitor Module is fully inserted in the rack. If the
Monitor Module is installed correctly, check to see if one of the
following components is faulty:
* Enabled Test Signal

Event Number: 481
Disabled Test Signal

Event Number: 482
Switch To Primary Kph

Event Number: 491
Action: Check to see if one of the following is faulty:
- the secondary Keyphasor® transducer on the machine
203
Switch To Backup Kph

Event Number: 492
- the primary Keyphasor transducer on the machine
* Kph Lost
Event Number: 493
- both Keyphasor transducers on the machine
- the Keyphasor Module
For vector and Keyphasor based, alarms the Monitor Module will stop
alarming.
DSP Reset Attempted

Event Number: 501
Action: If the message is seen repeatedly in the System Event List, then
replace the Monitor Module immediately.
* DSP Self-test Failure

Event Number: 502
Action: Replace the Monitor Module immediately.
204
Proximitor and Probes Chapter 3 — Maintenance and Troubleshooting
Chapter 3 — Maintenance and

Troubleshooting
This section shows how to verify that the system is operating properly and
identify parts of the system that are not working properly.
The 3300 XL Transducer System (probe, cable and Proximitor® Sensor), when
correctly installed and verified, does not need calibration or verification at
regular intervals. If the monitor OK light (green) indicates a NOTOK condition
(light is not illuminated), either a fault has occurred in the field wiring/transducer
system/power source and/or probe is too close to target or detecting other
material than target.
Bently Nevada recommends the following practices to assure continued
satisfactory operation:
Verify operation by using the scale factor verification method on the following
page, if:
• Any of the system components (probe, cable or Proximitor® Sensor) are
replaced.
• Any of the components are removed and reinstalled or moved and
remounted.
• Any of the components appear to be damaged.
• Whenever the machine being monitored is over-hauled.
Please note that a step change in the output of the transducer system, or other
output that is not consistent with the associated machinery’s trended data is, in
most instances, not a transducer problem but a machinery problem. Verification
of the transducer system under these conditions can be done at the user’s
discretion.
Under harsh operating conditions some users prefer to verify all transducers at a
regular interval. As noted above, this is not required with the 3300 XL
Transducer System. Users who wish to verify the system on a regular interval
should use an interval consistent with their own practices and procedures, which
may or may not be based upon ISO 10012-1 “Quality Assurance Requirements
for Measuring Equipment” (section 4.11).
For target materials other than AISI 4140 steel and for other special applications,
contact your local Bently Nevada office.
Note: Hazardous Locations
Area must be free of hazardous material before any
maintenance or troubleshooting can be performed.
The scale factor verification requires the following instruments and equipment:
Digital multimeter spindle micrometer fixed resistor, 10 kΩ 1%
power supply (-24Vdc ±1)
13
3300 XL Proximity Transducer System Manual
The scale factor verification uses the test setup as shown in the following figure:
Multimeter Power Supply
Vdc
-24 Vdc
Vin Com
10 kΩ
OUT
+ -
COM
VT
Proximitor® Sensor
Probe, Target and Spindle Micrometer
14
Chapter 3 — Maintenance and Troubleshooting
Scale Factor Verification

1 2 3
460 µm Multimeter 500 µm
or or
18 mil -3.00 ± 0.1 Vdc 20 mil
500 µm 200 µm
or or
20 mil 8 mil
250 µm
or
10 mil
Compensate for mechanical

Adjust gap to electrical zero by Compensate for mechanical
backlash and adjust the spindle
moving the probe. backlash in the micrometer and
micrometer for electrical zero.
adjust to the start of the linear
range.
4 Adjust Record Calculate Scale Factor

Micrometer Voltages
Multimeter to...
ISFn ASF
Increments:
250 µm
n µmn or miln Vdcn (Incremental (Average
Scale Factor) Scale Factor)
or 1 250 10 ________
10 mil
2 500 20 ________ ________
3 750 30 ________ ________
4 1000 40 ________ ________
5 1250 50 ________ ________
6 1500 60 ________ ________
7 1750 70 ________ ________
8 2000 80 ________ ________
9 2250 90 ________ ________ ________
Vdc n - 1 − Vdc n Vdc 250 µm − Vdc 2250 µm

ISFn (mV / µm) = ASF(mV / µm) =
0.25 2
Vdc n - 1 − Vdc n Vdc 10 mil − Vdc 90 mil

ISFn (mV / mil) = ASF(mV / mil) =
0.01 0.08
15
If the incremental scale factor (ISF) or the average scale factor (ASF) of the
system is out of tolerance, contact Bently Nevada Corporation for further
information on possible calibration problems.
The preceding pages indicate scale factor verification using a TK-3. This is
suitable for rough verification. For API 670 system verification a more precise
micrometer and target must be used. There are two different 3300 XL
Micrometer Kits that can be used to verify the calibration of our transducer
systems or to check the scale factor of specific shafts. Both micrometer kits will
work with Bently Nevada eddy current transducers ranging in size from the 3300
RAM transducer system up to the 7200 14 mm transducer system. Both
micrometers also have options for either a metric or English micrometer.
The 3300 XL Precision Micrometer (p/n 330185) is a highly accurate
verification device. It should be used when performing acceptance testing on our
transducer systems. All of our transducer systems have a specified linear range
and average scale factor (ASF). The transducer systems also have a maximum
deviation from straight line (DSL) and ISF tolerances for ambient and extended
temperatures. The 3300 XL Precision Micrometer comes with a high precision
4140 steel target and is used to make precise measurements and verify whether
the transducer system is working properly and within published specifications.
The 3300 XL Shaft Micrometer (p/n 330186) is used to check the scale factor
of the transducer system directly on your shaft. You can compare the scale
factor of your transducer system with that of a Bently Nevada supplied 4140
steel target to check whether errors in the measurement are due to runout, target
material or a problem in the transducer system.
Troubleshooting
This section shows how to interpret a fault indication and isolate faults in an
installed transducer system. Before beginning this procedure, be sure the system
has been installed correctly and all connectors have been secured properly in the
correct locations.
When a malfunction occurs, locate the appropriate fault, check the probable
causes for the fault indication and follow the procedure to isolate and correct the
fault. Use a digital voltmeter to measure voltage. If you find faulty transducers,
contact your local Bently Nevada Corporation office for assistance.
16
The troubleshooting procedures use measured voltages as shown in the following

figure and tables:
VPS VXDCR
VSIG
Symbols for Measured Voltages
Symbol Meaning Voltage measured between...
VSIG Signal voltage from the OUT and COM

transducer
VPS Power supply voltage Power Source and Common
VXDCR Supply voltage at -VT and COM

transducer
Note: VSIG, VPS, and VXDCR are all negative voltage values.
Definitions
Symbol Definition Example
A>B "A" value is more positive than "B" -21 > -23
A<B "A" value is more negative than "B" -12 < -5
A=B "A" same value (or very close) to "B" -24.1 = -24.0
17
Fault Type 1: VXDCR > -17.5 Vdc or VXDCR < -26 Vdc
Possible causes:
• Faulty power source
• Faulty field wiring
• Faulty Proximitor Sensor
VPS
Measure VPS: Yes Faulty Power

Supply
VPS > -17.5 Vdc or VPS < -26 Vdc?
No
18
VXDCR
Measure VXDCR: Yes Faulty Field

Wiring
VXDCR > -17.5 Vdc or VXDCR < -26 Vdc?
No
Faulty Proximitor Sensor
Fault Type 2: VSIG = 0 Vdc

Possible causes:
• Incorrect power source voltage
• Short circuit in field wiring
• Short circuit at Proximitor Sensor terminal connection
Check for fault condition Type 1 on page 14
19
U.S.A. IN MADE
VSIG
No
Measure VSIG: Short in wiring or
at Proximitor
VSIG = 0 Vdc? Sensor terminal
connection
Yes
Faulty Proximitor
Sensor
20
Fault Type 3: -1 Vdc < VSIG < 0 Vdc

Possible causes:
• Probe is incorrectly gapped (too close to target)
• Probe is detecting other material than target (counterbore or machine case)
• Short or open circuit in a connector (dirty or wet) or loose connectors
• Short or open circuit in the probe
• Short or open circuit in extension cable
No
Is the probe gapped correctly? Re-gap the probe
Are counterbore dimensions correct? or check
(see probe installation on page 2) counterbore.
Retest system.
Yes
Step 2 Step 1
Original probe/extension
cable
VSIG Known good probe with correct length

cable (open gap with probe held away
from conductive material)
21
Measure VSIG: No Faulty

Proximitor
VSIG < VXDCR+1 Vdc? Sensor
Yes
Clean connector
(using isopropyl
Inspect for clean connection. Yes alcohol or electronic
terminal cleaner),
Dirty, rusty, poor connection? reassemble and retest
the system.
No
RTOTAL
22
Measure resistance, RTOTAL: Yes Retest original

system
Within specifications?
5 m system: 8.75 ± 0.70 Ω
9 m system: 9.87 ± 0.90 Ω
No
RPROBE
Measure resistance, RPROBE: No

Faulty
Probe
(See Specifications and Ordering Information)
Yes
23
RJACKET
RCORE
Measure resistance, RJACKET and RCORE: No

Faulty Extension
Cable
(See Specifications and Ordering Information)
Yes
Retest original system
Fault Type 4: VXDCR < VSIG < VXDCR+2.5 Vdc

Possible causes:
• Probe is incorrectly gapped (too far from target)
24
VSIG
No
Measure VSIG: Faulty
Proximitor
-1.2 Vdc < VSIG < -0.3 Vdc? Sensor
Yes
Reconnect system
Regap the probe
Retest system
Fault Type 5: VSIG = VXDCR

Possible causes:
• Faulty field wiring (between Out and VT)
25
U.S.A. IN MADE
VSIG
Yes
Measure VSIG: Faulty
Proximitor
VSIG = VXDCR? Sensor
No
Faulty field wiring

(short between OUT and VT)
Bently Nevada is very concerned when a part fails. Please return the part with a
brief note to our corporate headquarters in Minden, Nevada for analysis if you
encounter a part that has failed.
Bently Nevada Corporation
Attn: Product Repair Department
1617 Water Street
Minden, Nevada 89423 USA
26

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Maintenance / Trouble Shooting

Bentley Nevada 3500, Proximitor

3. Common maintenance procedures

3.1 Changing configuration

3. Click on the monitor module to be adjusted.

3.2 Replacing modules

3.2.1 Replacing a main module

3.2.2 Replacing an I/O module

3.2.3 Removing and inserting a main module

3.2.3.1 To remove the old full-height module

3.2.3.2 To install a spare full-height module

3.2.3.3 To add or remove a half-height card guide

Installing the card guide Removing the card guide

3.3 Verifying channels

5.2 Adjusting the Scale Factor and the Zero

Both adjustment procedures consist of using the Rack Configuration Software to

5.2.1 Adjusting the Scale Factor

2. Run the Rack Configuration Software.

5. Click on the Options button on the 3500 System Configuration screen.

8. Select the Customize button in the Transducer Selection box. A Transducer

10. Return to the 3500 System Configuration screen by clicking on the OK

11. Download the new configuration to the appropriate monitor by selecting

5.2.2 Zero Position Adjustment Description

When adjusting the Zero Position voltage, you are 25

Radial Vibration Ok Limits and Center Gap Voltage

Transducer Upper Ok Limits Lower Ok Limits Center Gap Voltage

3300 5mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75

3300 8mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75

7200 5mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75

7200 8mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75

7200 11mm -19.65 n/a -3.55 n/a -11.6 n/a

7200 14mm -16.75 n/a -2.75 n/a -9.75 n/a

3000 (18V) -12.05 n/a -2.45 n/a -7.25 n/a

3000 (24V) -15.75 n/a -3.25 n/a -9.5 n/a

3300 RAM -12.55 -12.15 -2.45 -2.45 -7.5 -7.3

3300 16mm -16.75 n/a -2.75 n/a -9.75 n/a

Note: With Barriers includes BNC Internal Barrier I/O Modules.

Thrust Position Ok Limits and Center Gap Voltage

Upper Ok Limits Lower Ok Limits Center Gap Voltage

3300 5mm -19.04 -18.2 -1.28 -1.1 -10.16 -9.65

3300 8mm -19.04 -18.2 -1.28 -1.1 -10.16 -9.65

7200 5mm -19.04 -18.2 -1.28 -1.1 -10.16 -9.65

7200 8mm -19.04 -18.2 -1.28 -1.1 -10.16 -9.65

7200 11mm -20.39 n/a -3.55 n/a -11.97 n/a

7200 14mm -18.05 n/a -1.65 N/a -9.85 n/a

3000 (-18V) -13.14 n/a -1.16 n/a -7.15 n/a

3000 (-24V) -16.85 n/a -2.25 n/a -9.55 n/a

3300 RAM -13.14 -12.35 -1.16 -1.05 -7.15 -6.7

3300 16mm -18.05 n/a -1.65 n/a -9.85 n/a

* BNC Internal Barrier I/O Modules.

Differential Expansion Ok Limits and Center Gap Voltage

Transducer Upper Ok Limits Lower Ok Limits Center Gap Voltage

25 mm -12.55 -1.35 -6.95

35 mm -12.55 -1.35 -6.95

50 mm -12.55 -1.35 -6.95

Eccentricity Ok Limits and Center Gap Voltage

Transducer Upper Ok Limits Lower Ok Limits Center Gap Voltage

3300 5mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75

3300 8mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75

7200 5mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75

7200 8mm -16.75 -16.75 -2.75 -2.75 -9.75 -9.75

7200 11mm -19.65 n/a -3.55 n/a -11.6 n/a

7200 14mm -16.75 n/a -2.75 n/a -9.75 n/a

3300 16mm -16.75 n/a -2.75 n/a -9.75 n/a