ITM/CQP/012/R0 EFFECTIVE DATE DD MMM YYYY

PROCEDURE FOR TRAINING

NAME / DESIGNATION SIGNATURE

AUTHOR: _____________________ ___________

REVIEWED/APPROVED BY: ______________________ ___________

ISSUED TO: ______________________ ___________

ISSUED BY: ______________________ ___________

DO CU ME NT A ME NDME NT RE CO RD
Sr. No. Ref no .of Amendment Form Revision No Brief Description of Amendment

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ITM/CQP/012/R0 EFFECTIVE DATE DD MMM YYYY

PROCEDURE FOR TRAINING

1. Purpose:

1.1 The purpose of this procedure is:

a) To identify the training needs and ensure that entire workforce has
necessary knowledge and skills to carry out their activities.
b) To enable all personnel to reach their full potential.
c) To improve efficiency and effectiveness of all company activities.

d) To enable new techniques and skills to be introduced in a timely

manner.

2. Scope: Company Wide

3. References:
Job Descriptions

4. Procedure:

4.1 Identification of training needs:

4.1.1 The training need assessment (TNA) is conducted to identify the training
needs and to enhance technical skills and professional capabilities of staff,
which ultimately improves the efficiency and effectiveness of company
activities.

4.1.2 Training needs are identified on “Training Need Assessment Form” by

concerned Domain Manger at the end of each financial year and that of
Managerial Staff by COO. For a new employee concerned Domain
Manger assesses training needs.

4.1.3 Training needs can also be identified as and when required to enhance the
professional capabilities using Training Needs Assessment form.

4.2 Training Plan:

4.2.1 Based on TNA, M.R prepares “Annual Training Plan” after consultation
with Domain Managers. In case of any change, “Annual Training Plan is
updated by the M.R. The former “Annual Training Plan” is cancelled by

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PROCEDURE FOR TRAINING

writing “Cancelled”, other wise it will be updated at the end of each
financial year, after getting fresh TNA by Domain Mangers.

4.3 In-house and External training:

4.3.1 This training plan covers in house training of staff and external training as
well, which is based on the training programs being offered by various
institutions.

4.3.2 M.R will ensure all necessary arrangements for in-house training after
consultation with Domain Manager. For external training COO is final
deciding authority.

4.3.3 Trainers are selected either from different domains with in company
keeping in view their level of competency in the field of training or
external trainers can be called in the company keeping in view their
market reputation and cost of training.

4.4 Training Records:

4.4.1 Generally the in-house training records are filled in Attendance Record
form where as these records are kept and maintained by M.R who is
overall responsible for up-dating the training records of the employees.
4.4.2 These training records are maintained in the separate folder or personnel
file till the particular employee remains with the company

4.5 Effectiveness of Training:

4.5.1 Domain managers monitor the training imparted by the trainers. After
proper testing and getting the recommendations of the trainer about the
trainees, the evaluation of the training imparted is done by the domain
managers. The respective TNA form may be filled for any weakness
remained in any employee by the respective domain manager.

5.0 Quality Records

5.1 Training Need Assessment Form
5.2 Annual Training Plan
5.3 Attendance Record

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ITM/CQP/012/R0 EFFECTIVE DATE DD MMM YYYY

PROCEDURE FOR TRAINING

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