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2. Course Code : ITC 13203 (TKS 5023)
3. Name(s) of academic staff : Dr. Fatma Susilawati Mohamad
4. Rationale for the inclusion of the course/module in the programme :

Core Module.

This course is needed to introduce theory, concept and implementation of management information
system effectively in an organization. In addition, students are hoped to understand how the right
models, techniques and methods of management information system are able to solve problems in
real working environment. At the end of study, students will be able to build ideas, skills and apply a
proposal of problem solving based on real environment requirements.

5. Semester and Year offered : Semester 1 / Year 1

6. Total Student Learning Time (SLT) Face to Face Total Guided and
Independent Learning
L = Lecture L T P O

T = Tutorial 33 0 6 1 Refer to SLT

P = Project

O = Other

7. Credit Value : 3 (3 hours lecture)

8. Prerequisite (if any) : None
9. Objectives
1. To provide skills in managing problems of information system in real situation in organization
2. To apply knowledge and skills in managing information system in different context of

3. To be able to make a strategic decision for the top management level of an organization.
4. To provide skills in managing problems of information system in real situation in an

10. Course learning outcomes (CLO) :

On successful completion of the course, students will be able to:

CLO1: Evaluate and analyse problems of management informatics in an organization. [PLO2, C6,

CLO2: Integrate skills and knowledge of management information system in an organization. [PLO1,
C5, A4]

CLO3: Construct strategic management informatics for team management and effective
communication. [PLO4, C5, P5]

11. Transferable Skills:

On successful completion of the course, students will be able to acquire:

1. Problem Solving Skills

2. Team Work Skills
3. Communication Skills
12. Teaching-learning and assessment strategy :

Not applicable at course level. Only applicable at university level. Assessment method will be outlined
in Item 15.
13. Synopsis :

This course introduces the concept of Total Solution for MIS (SAP). It will comprise a principal,
framework, importance and issue in managing an information system. Fosuc also given on
Management information resources, strategic management and quality management of an
organization. In addition, management information system models in an organization such as DSS,
EIS, ES and MIS are also discussed.

14. Mode of Delivery

Lectures, discussion, seminar

15. Assessment Methods and Types

Types Formative Summative Continuous

Assignments 40%
Test 20%
Final examination 40%

16. Mapping of the course/module to the Programme Aims :
Course Learning

Program Aims (Program Education Objectives) CLO1 CLO2 CLO3

Provide graduates with advanced knowledge and

PEO1 skills in the field of management informatics and 
administration based on informatics technology;
Equip graduates with advanced theoretical principles ,
critical thinking and scientific methods in creating
PEO2 
effective solutions to problems with regards to
management and administration in the Digital Age;
Train graduates to work on a project by conducting
research, making research proposals, design, build,
test, analyze, and deliver solutions for efficient
PEO3 information management 
based on informatics technology ;

Instill the skills to seek knowledge through lifelong

PEO4 
Infuse the ability to supervise and conduct research
and innovations with appropriate ethical conducts To
ethically supervise and equip graduates’ supervision
PEO5 know-how and the ability to do research and create

Improve written and verbal communication skills

PEO6 
individually or in a group.
Inculcate graduates with professional and ethical
responsibilities as well as understanding possible
social, economic, cultural, legal and environmental
PEO7 impacts of their computing solutions in the global

17. Mapping of the course/module to the Programme Learning Outcomes :
Course Learning

Programme Learning Outcomes CLO1 CLO2 CLO3

Apply and integrate the knowledge of informatics

management in the field of research and innovation
PLO1 
when dealing with issues pertaining to information
management and administration
Evaluate and analyse solutions based on
PLO2 management informatics in terms of its usefulness, 
effectiveness and competency.
Develop solutions based on the technology of
PLO3 informatics and using appropriate tools to analyze the
Apply current research techniques to obtain, interpret
and disseminate knowledge in management
PLO4 
informatics, able to communicate effectively and play
an active role as a team player;
Prepare, publish and present technical reports,
PLO5 projects and innovation products individually or in a
team to all levels of professions;
Demonstrate appropriate personality traits adhering to
PLO6 the code of conducts and professional ethics;

18. Content outline of the course/module and the SLT per topic :

Face to Face SL TLT

Topic LO

1. Information Systems, CLO1

Organizations, Management and
Strategy in the enterprise
1.1 What is Information System
1.2 Importance of Information 3 0 0 0 6 9
1.3 Information System and IT

2. Enterprise Resource Planning CLO1,

2.1 What is ERP 1 0 1 0 5 7
2.2 ERP in today business

3. Enterprise Applications and CLO1,
Business Process Integration CLO2
3.1 Supply Chain Management
(SCM) Systems
3.2 Collaborative Planning,
Forecasting, and 4 0 0 0 6 10
Replenishment (CPFR)
3.3 Customer Relationship
Management (CRM) Systems

4. Issues of Information System in CLO1,

Modern Organization CLO2,
4.1 Social Issues CLO3 1 0 2 0 6 9
4.2 Cultural Issues
4.3 Relationship Issues

5. MIS Requirements and CLO1,

Specification CLO2 3 0 2 0 6 11

6. MIS Models CLO1,

6.1 Decision Support System CLO2
6.2 Executive Information System 4 0 6 0 12 22
6.3 Expert System (ES)

7. Security and Ethics in Information CLO2,

System CLO3
7.1 Up Close Look at Cybercrimes,
Criminals, and Motivations
3 0 3 0 8 14
7.1 IT Vulnerabilities and
7.2 Defending Against Fraud

Total 19 14 49

Student Learning Time Report Face to Face SL TLT

Lecture 33 49 82
Project 20% 6 12 18

Assignment 20% 1 4 5

Test 20% 2 4 6

Final Examination 40% 3 6 9

Total National Hours 45 75 120

Credit Hours 3.0

 Main references supporting the course

(i) A O'Brien, J. (2013). Management Information Systems, 9th Edition. McGraw-Hill
 Additional references supporting the course
(i) Laudon & Laudon. (2013). Management Information systems, 10th edition.
Prentice Hall
(ii) Gallaugher, J. (2013). Information Systems: A Manager’s Guide to Harnessing
Technology. McGraw-Hill
(iii) Volonino, L. & Turban, E. (2010). Information Technology for Management:
Improving Performance in the Digital Economy. 7th edition. Wiley

 Journals:

(i) Huber, T. L., Fischer, T. A., Dibbern, J. & Hirschheim, R. (2014). A Process
Model of Complementarity and Substitution of Contractual and Relational
Governance in IS Outsourcing. Journal of Management Information Systems
Vol. 30(3), pp. 81 – 114.
(ii) Tiwana, A. , Konsynski, B. R. and Venkatraman, N. (2014). Information
Technology and Organizational Governance: The IT Governance Cube. Journal
of Management Information Systems Vol. 30(3), pp. 7 - 12

20. Other additional information