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Battery Replacement
Instructions
PacketShaper® 1700, 3500, 7500

P/N 98-0024-01 Revision A


Battery Replacement Instructions

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Copyright © 1996-2008 Packeteer, Inc. All rights reserved.
Copyright © Packeteer, Inc. 2001 – 2008 and its licensors. All rights reserved.
PacketShaper®, PacketShaper Xpress®; PacketSeeker®, and iShared® appliances, and PolicyCenter®, PacketWise®
iShared®, iShaper™, IntelligenceCenter™, and Talon™ units and software protected by, or for use under, one or more of
the following U.S. Patents: 5,802,106; 6,018,516; 6,038,216; 6,046,980; 6,115,357; 6,205,120; 6,285,658; 6,298,041;
6,412,000; 6,456,630; 6,457,051; 6,460,085; 6,529,477; 6,584,083; 6,591,299; 6,654,344; 6,741,563; 6,847,983;
6,850,650; 6,854,009; 6,928,052; 6,934,255; 6,934,745; 6,970,432; 6,985,915; 7,003,572; 7,012,900; 7,013,342;
7,032,072; 7,035,474; 7,051,053; 7,054,902; 7,103,617; 7,154,416; 7,155,502; 7,203,169; 7,236,459; 7,324,447;
7,324,553; 7,359,395; 7,359,974; 7,359,984; and 7,366,101. Other U.S. and international patents pending.
Packeteer, the Packeteer logo, and combinations of Packeteer and the Packeteer logo, as well as PacketWise, Packet-
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2
Battery Replacement Instructions

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by the terms and conditions set forth in Packeteer’s end user agreement.
For information on safety and regulatory compliance, see the “Safety and Regulatory Information” appendix in the
PacketShaper Quick Start Guide, available on the PacketGuide CD or at Packeteer’s documentation portal:
http://www.packeteer.com/support/resources/

Packeteer, Inc.
10201 North De Anza Boulevard
Cupertino, CA 95014
http://www.packeteer.com

Revision History
May, 2008 98-0024-01 Revision A

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Battery Replacement Instructions

Battery Replacement Instructions


Refer to the appropriate section:
• “Replacing the Battery in a PacketShaper 1700” on page 4
• “Replacing the Battery in a PacketShaper 3500/7500” on page 6

Replacing the Battery in a PacketShaper 1700


The system battery is located on the motherboard of the PacketShaper 
1700. Although it is an easy task to replace the battery, you will need to re‐
move the unit from its equipment rack and open the top of the unit.
Before performing this task, make sure you have the following items on 
hand:
• Replacement battery
• Phillips‐head screwdriver
• Needle‐nose pliers

Opening the PacketShaper 1700


If your PacketShaper is mounted in an equipment rack, you must remove 
it before opening the unit.
1. Ground yourself.
! Warning: Electrostatic discharge (ESD) can damage system components.
If an ESD station is available, wear a grounded wrist strap. If you don’t have
access to an ESD station, ground yourself by touching some metal part of
the box.

2. Turn off the PacketShaper using the power switch on the back of the 
unit.
3. Unplug the power cord and all other cabling.
! Warning: Failure to remove the power cord before you open the system
can result in personal injury or equipment damage.

4. Remove the screws that attach the PacketShaper’s mounting brackets 
to the equipment rack and set aside.
5. Remove the unit from the rack and place on a sturdy work surface.

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Battery Replacement Instructions

6. Using a screwdriver, remove the screws that attach the top cover of the 
unit. Remove the top cover and set aside.

POW
ER US
STA B
TUS
FAU
LT

CO
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OL
E

MG
MT

LIN
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Tx/R
x
INS
Spe IDE
ed

LIN
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Tx/R
x OU
Spe TS
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LIN
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Tx/
Rx
Spe
ed

Replacing the System Battery


To replace the system battery:
1. Locate the battery.

Battery

POW
ER US
STA B
TUS
FAU
LT

CO
NS
OL
E

MG
MT

LIN
K
Tx/R
x
INS
Spe IDE
ed

LIN
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Tx/R
x OU
Spe TS
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LIN
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Tx/
Rx
Spe
ed

5
Battery Replacement Instructions

2. The battery is held in place with a silver clip. Using your fingernail, 
pull the clip to the side so that you can lift out the battery with needle‐
nose pliers.
3. Slide the replacement battery into its holder on the motherboard. The 
battery’s positive (+) side should be facing right, as viewed from the 
front of the unit.
4. Replace the top cover.
5. If necessary, re‐install the unit in your equipment rack.
6. Reconnect the power cord and other cabling.
7. Turn on the PacketShaper by flipping the power switch.

Replacing the Battery in a PacketShaper 3500/7500


The system battery is located inside the PacketShaper 3500/7500, on the 
motherboard. Although it is an easy task to replace the battery, you will 
need to remove the unit from its equipment rack and open the top of the 
unit.
Before performing this task, make sure you have the following items on 
hand:
• Replacement battery
• Phillips‐head screwdriver
• Needle‐nose pliers

Opening the PacketShaper 3500/7500


If your PacketShaper is mounted in an equipment rack, you must remove 
it before opening the unit.
1. Ground yourself.
! Warning: Electrostatic discharge (ESD) can damage system components.
If an ESD station is available, wear a grounded wrist strap. If you don’t have
access to an ESD station, ground yourself by touching some metal part of
the box.

2. Turn off the PacketShaper using the power switch on the back of the 
unit.
3. Unplug the power cord and all other cabling.

6
Battery Replacement Instructions

! Warning: Failure to remove the power cord before you open the system
can result in personal injury or equipment damage.

4. Remove the screws that attach the PacketShaper’s mounting brackets 
to the equipment rack and set aside.
5. Remove the unit from the rack and place on a sturdy work surface.
6. Remove the LEM access panel. If a rackmount ear has been installed 
on this side of the unit, remove the rackmount ear before removing the 
LEM access panel.

7. Remove the cover screws from the sides of the unit, and slide off the 
top.

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Battery Replacement Instructions

Replacing the System Battery


To replace the system battery:
1. Locate the battery.

Battery

2. The battery is held in place with a silver clip. Using your fingernail, 
pull the clip to the side so that you can lift out the battery with needle‐
nose pliers.
3. Slide the replacement battery into its holder on the motherboard. The 
battery’s positive (+) side should be facing right, as viewed from the 
front of the unit.
4. Replace the top cover.
5. If necessary, re-install the unit in your equipment rack.
6. Reconnect the power cord and other cabling.
7. Turn on the PacketShaper by flipping the power switch.