The optimistic problems were occurring on 03-09-10 as follow:

2 objects where it was occurred :

CustomerProfileValueImpl
PhysicalOrderShipmentImpl

More than 2 CM user were modifying the same customer or address.

2010-08-03 09:34:04,724 [TP-Processor428] WARN

org.springframework.remoting.support.RemoteInvocationTraceInterceptor - Processing of
HttpInvokerServiceExporter remote call resulted in fatal exception:
com.elasticpath.service.customer.CustomerService.update
org.springframework.transaction.UnexpectedRollbackException: JPA transaction unexpectedly rolled
back (maybe marked rollback-only after a failed operation); nested exception is <openjpa-1.0.1-ep-6.1-
1-rsvnversion: invalid option: fatal store error>
org.apache.renamed.openjpa.persistence.RollbackException: Optimistic locking errors were detected
when flushing to the data store.
The following objects may have been concurrently modified in another transaction:
[com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-4265181]
Caused by: org.apache.renamed.openjpa.persistence.RollbackException: Optimistic locking errors were
detected when flushing to the data store. The following objects may have been concurrently modified
in another transaction: [com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-
com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-4265181]

tina.stratton@despatch.cqq

2010-08-03 10:57:07,683 [TP-Processor467] WARN

org.springframework.remoting.support.RemoteInvocationTraceInterceptor - Processing of
HttpInvokerServiceExporter remote call resulted in fatal exception:
com.elasticpath.service.customer.CustomerService.update
org.springframework.transaction.UnexpectedRollbackException: JPA transaction unexpectedly rolled
back (maybe marked rollback-only after a failed operation); nested exception is <openjpa-1.0.1-ep-6.1-
1-rsvnversion: invalid option: fatal store error>
org.apache.renamed.openjpa.persistence.RollbackException: Optimistic locking errors were detected
when flushing to the data store. The following objects may have been concurrently modified in another
transaction: [com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-
com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-4265566]
Caused by:
<openjpa-1.0.1-ep-6.1-1-rsvnversion: invalid option: fatal store error>
org.apache.renamed.openjpa.persistence.RollbackException: Optimistic locking errors were detected
when flushing to the data store. The following objects may have been concurrently modified in another
transaction: [com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-
com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-4265566]
at
org.apache.renamed.openjpa.persistence.EntityManagerImpl.commit(EntityManagerImpl.java:419)

2010-08-03 15:00:30,698 [TP-Processor579] WARN

org.springframework.remoting.support.RemoteInvocationTraceInterceptor - Processing of
HttpInvokerServiceExporter remote call resulted in fatal exception:
com.elasticpath.service.order.OrderService.update
org.springframework.transaction.UnexpectedRollbackException: JPA transaction unexpectedly rolled
back (maybe marked rollback-only after a failed operation); nested exception is <openjpa-1.0.1-ep-6.1-
1-rsvnversion: invalid option: fatal store error>
org.apache.renamed.openjpa.persistence.RollbackException: Optimistic locking errors were detected
when flushing to the data store. The following objects may have been concurrently modified in another
transaction: [com.elasticpath.domain.order.impl.PhysicalOrderShipmentImpl-
com.elasticpath.domain.order.impl.PhysicalOrderShipmentImpl-197767]
Caused by:
<openjpa-1.0.1-ep-6.1-1-rsvnversion: invalid option: fatal store error>
org.apache.renamed.openjpa.persistence.RollbackException: Optimistic locking errors were detected
when flushing to the data store. The following objects may have been concurrently modified in another
transaction: [com.elasticpath.domain.order.impl.PhysicalOrderShipmentImpl-
com.elasticpath.domain.order.impl.PhysicalOrderShipmentImpl-197767]
at
org.apache.renamed.openjpa.persistence.EntityManagerImpl.commit(EntityManagerImpl.java:419)

2010-08-03 18:13:41,245 [TP-Processor607] WARN

org.springframework.remoting.support.RemoteInvocationTraceInterceptor - Processing of
HttpInvokerServiceExporter remote call resulted in fatal exception:
com.elasticpath.service.customer.CustomerService.update
org.springframework.transaction.UnexpectedRollbackException: JPA transaction unexpectedly rolled
back (maybe marked rollback-only after a failed operation); nested exception is <openjpa-1.0.1-ep-6.1-
1-rsvnversion: invalid option: fatal store error>
org.apache.renamed.openjpa.persistence.RollbackException: Optimistic locking errors were detected
when flushing to the data store. The following objects may have been concurrently modified in another
transaction: [com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-
com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-4266202]
Caused by:
<openjpa-1.0.1-ep-6.1-1-rsvnversion: invalid option: fatal store error>
org.apache.renamed.openjpa.persistence.RollbackException: Optimistic locking errors were detected
when flushing to the data store. The following objects may have been concurrently modified in another
transaction: [com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-
com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-4266202]
at
org.apache.renamed.openjpa.persistence.EntityManagerImpl.commit(EntityManagerImpl.java:419)

2010-08-03 19:08:56,781 [TP-Processor535] WARN

org.springframework.remoting.support.RemoteInvocationTraceInterceptor - Processing of
HttpInvokerServiceExporter remote call resulted in fatal exception:
com.elasticpath.service.customer.CustomerService.update
org.springframework.transaction.UnexpectedRollbackException: JPA transaction unexpectedly rolled
back (maybe marked rollback-only after a failed operation); nested exception is <openjpa-1.0.1-ep-6.1-
1-rsvnversion: invalid option: fatal store error>
org.apache.renamed.openjpa.persistence.RollbackException: Optimistic locking errors were detected
when flushing to the data store. The following objects may have been concurrently modified in another
transaction: [com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-
com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-3903365]
Caused by:
<openjpa-1.0.1-ep-6.1-1-rsvnversion: invalid option: fatal store error>
org.apache.renamed.openjpa.persistence.RollbackException: Optimistic locking errors were detected
when flushing to the data store. The following objects may have been concurrently modified in another
transaction: [com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-
com.elasticpath.domain.attribute.impl.CustomerProfileValueImpl-3903365]
at
org.apache.renamed.openjpa.persistence.EntityManagerImpl.commit(EntityManagerImpl.java:419)