QUIZ 2

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Which of the following is not a disadvantage of telecommuting for employees?
Select one:
a. Lower pay (in some cases)
b. Slower promotions
c. Possible loss of fringe benefits
d. Fewer opportunities for homebound or disabled people
e. No workplace visibility
Question 2
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Portal Web page offers a variety of Internet services from a single, convenient
location
Select one:
True
False
Question 3
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Which of the following are advantages of computer networks?
Select one:
a. They enable geographically dispersed employees to work together
b. They enable organizations to be more flexible
c. They enable companies to share hardware, computer applications, and data
d. All of the above
Question 4
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Unlike a data mart, deals with multiple subject areas and is typically implemented
and controlled by a central organizational unit such as the corporate Information
Technology (IT) group.
Data Warehouse
Answer:
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Network interface cards are special adapters that link an individual device to the
communications medium on a local area network.
Select one:
a. False
b. True
Question 6
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Which of the following is not a characteristic of twisted-pair wire?
Select one:
a. Easy to work with
b. Subject to interference from other electrical source
c. Inexpensive
d. Secure transmissions
e. None of these
Question 7
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A(n) _____ connects two or more devices in a limited geographical area.
Select one:
a. Enterprise network
b. Local area network
c. Wide-area network
d. Value added network
e. Personal area network
Question 8
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It refers to a multi-disciplined approach to achieving organizational objectives by
making the best use of knowledge.
Know ledge management
Answer:
Question 9
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A search engine is a software program you can use to find Web sites, Web
pages, and Internet files
Select one:
a. False
b. True
Question 10
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Unified Communication is a method of trying to integrate all forms of electronic
communication under one standardized platform or method
Select one:
True
False
QUIZ 3
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At the end of a semester, a student knows that she must achieve a
grade of 81 or higher on her final exam to get an A in the course. She
has just performed what kind of analysis
Select one:
a. What-if
b. Simulation
c. Sensitivity
d. Qualitative
e. Goal-seeking
Question 2
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Has a way of fouling up people's lives, especially when the party with
the inaccurate information has an advantage in power and authority.
Misinformation
Answer:
-Misinformation
Question 3
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Can be defined as an individual condition of life characterized by
exclusion from publicity.

Answer:
- Privacy
Question 4
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True or False: Information forms the intellectual capital from which
human beings craft their lives and secure dignity.

Answer:
- True
Question 5
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Which of the following is NOT a reason that managers need IT
support?
Select one:
a. the need to access remote information sources
b. decisions must typically be made under time pressure
c. decisions are becoming more complex
d. the need to access remote information sources
e. number of alternatives is decreasing
Question 6
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True or False: Responsibility is accepting any consequences of
decisions and/or actions.

Answer:
- True
Question 7
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This category of privacy concerns all forms of personal communication
which a person wishes to keep private.
Private communications
Answer:
- Private communications
Question 8
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A (n) ________ provides rapid access to timely information and direct
access to management reports.
Select one:
a. data warehouse
b. digital dashboard
c. neural network
d. expert system
e. decision support system
Question 9
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Decision support systems support only lower and middle level
managers.
Select one:
False
True
Question 10
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Digital dashboards-evolved from executive information systems, which
were information systems designed specifically for the information
needs of top executives.
Select one:
False
True
QUIZ 4
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Biometrics are an example of:
Select one:
a. something the user wants.
b. something the user knows.
c. something the user does.
d. something the user has.
Question 2
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A wiki is a collection of blogs.
Select one:
a. True
b. False
Question 3
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In _________ , the organization purchases insurance as a means to
compensate for any loss.
Select one:
a. risk acceptance
b. risk analysis
c. risk transference
d. risk management
Question 4
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If you are an worker managing your fringe benefits over your
company's intranet, you are engaging in _______ e-commerce.
Select one:
a. business-to-employee
b. consumer-to-consumer
c. e-government
d. business-to-business
e. business-to-consumer
Question 5
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In a process called _________, a company allows nothing to run
unless it is approved, whereas in a process called _________, the
company allows everything to run unless it is not approved.
Select one:
a. whitelisting, blacklisting
b. encryption, blacklisting
c. whitelisting, encryption
d. encryption, whitelisting
e. blacklisting, whitelisting
Question 6
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Channel conflict occurs when click-and-mortar companies have
problems with their regular distributors when they sell directly to
customers online.
Select one:
a. True
b. False
Question 7
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IT security is the responsibility of everyone in the organization.
Select one:
a. False
b. True
Question 8
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____________ restrict unauthorized individuals from using information
resources and are concerned with user identification.
Select one:
a. Access controls
b. Administrative controls
c. Physical controls
d. Communication controls
Question 9
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E-commerce affects only businesses that sell products online.
Select one:
a. False
b. True
Question 10
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Unintentional threats to information systems include all of the following
except:
Select one:
a. malicious software
b. power outage
c. tornados
d. lack of user experience
QUIZ 5

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_______ communicate(s) via radio waves using radio antennas
placed within adjacent geographic areas.
Select one:
a. cell phones
b. bluetooth
c. a satellite
d. near field communications
Question 2
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The data processed by transaction processing systems provide the
inputs for other organizational information systems.
Select one:
a. True
b. False
Question 3
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WiFi provides excellent security.
Select one:
a. True
b. False
Question 4
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Information silos were particularly efficient when business processes
crossed functional boundaries in an organization.
Select one:
a. True
b. False
Question 5
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________ reports are produced at scheduled intervals.
Select one:
a. routine
b. detailed
c. exception
d. ad hoc
Question 6
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The most common wireless technology for TV and DVD remote
control devices is:
Select one:
a. Infrared
b. WiFi
c. Bluetooth
d. Wi-Max
Question 7
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Enterprise resource planning systems take a (n) ________ view of the
overall organization.
Select one:
a. business process
b. user's
c. management
d. functional
Question 8
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GEO satellites are used to comprise the GPS network.
Select one:
a. False
b. True
Question 9
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Microwave transmissions are affected by environmental conditions
such as storms.
Select one:
a. True
b. False
Question 10
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________ integrate the planning, management, and use of all of an
organization's resources, and are designed to tightly integrate the
functional areas of the organization.
Select one:
a. Supply chain management systems
b. Transaction processing systems
c. Functional area information systems
d. Enterprise resource planning systems
MIDTERM EXAM
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Data mining refers to the process of searching valuable business
information in a large database, data warehouse or data mart.
Select one:
a. False
b. True
Question 2
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_____ auctions are the most common auction model for large
purchases.
Select one:
a. None of the above
b. Static
c. Forward
d. Reverse
Question 3
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IT security is the responsibility of everyone in the organization.
Select one:
a. True
b. False
Question 4
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E-commerce affects only businesses that sell products online.
Select one:
a. True
b. False
Question 5
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Unintentional threats to information systems include all of the following
except:
Select one:
a. malicious software
b. tornados
c. power outage
d. lack of user experience
Question 6
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The ratio between organizational inputs and outputs is an indication of
the organization's productivity.
Select one:
True
False
Question 7
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You can always trust the content of Web 2.0 sites.
Select one:
a. False
b. True
Question 8
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____________ restrict unauthorized individuals from using information
resources and are concerned with user identification.
Select one:
a. Physical controls
b. Administrative controls
c. Access controls
d. Communication controls
Question 9
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In this type of e-commerce, the sellers and buyers are organizations.
Select one:
a. business to business
b. consumer to consumer
c. consumer to business
d. business to consumer
Question 10
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In _________ , the organization purchases insurance as a means to
compensate for any loss.
Select one:
a. risk management
b. risk transference
c. risk acceptance
d. risk analysis
Question 11
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Has a way of fouling up people's lives, especially when the party with
the inaccurate information has an advantage in power and authority.

Answer:
- Misinformation
Question 12
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True or False: Information is the means through which the minds
expands and increases its capacity to achieve its goals, often as the
result of an input from another mind.

Answer:
- Information Definition
Question 13
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True or False: The growth of information technology, with its
enhanced capacity for surveillance, communication, computation,
storage, and retrieval.

Answer:
- True
Question 14
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Biometrics are an example of:
Select one:
a. something the user does.
b. something the user wants.
c. something the user has.
d. something the user knows.
Question 15
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This information is closely related to property right.

Answer:
- Property
Question 16
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Having one backup of your business data is sufficient for security
purposes.
Select one:
a. True
b. False
Question 17
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At the end of a semester, a student knows that she must achieve a
grade of 81 or higher on her final exam to get an A in the course. She
has just performed what kind of analysis
Select one:
a. Simulation
b. Goal-seeking
c. What-if
d. Qualitative
e. Sensitivity
Question 18
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Decision support systems support only lower and middle level
managers.
Select one:
True
False
Question 19
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In a process called _________, a company allows nothing to run
unless it is approved, whereas in a process called _________, the
company allows everything to run unless it is not approved.
Select one:
a. blacklisting, whitelisting
b. encryption, blacklisting
c. whitelisting, blacklisting
d. whitelisting, encryption
e. encryption, whitelisting
Question 20
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Being a figurehead and leader is part of the ________ managerial
role.
Select one:
a. informational
b. entrepreneurial
c. confrontational
d. interpersonal
e. decisional
Question 21
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True or False: Liability means that individuals have the right to recover
the damages done to them by other individuals, organizations, or
systems.

Answer:
- True
Question 22
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Electronic commerce provides opportunities for companies to do all of
the following except:
Select one:
a. put rich information on their Web sites
b. increase market share
c. expand at relatively high cost
d. expand their reach
Question 23
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_____ refers to the practice of registering or using domain names for
the purpose of profiting from the goodwill or trademark belonging to
someone else.
Select one:
a. Domain fraud
b. None of the above
c. Cybersquatting
d. Domain spoofing
Question 24
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________ is the process whereby a fully automated electronic
commerce transaction eliminates middlemen.
Select one:
a. Disintermediation
b. Disintegration
c. Supply chain integration
d. Value-added services
e. Direct sales
Question 25
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Can be defined as an individual condition of life characterized by
exclusion from publicity.

Answer:
- Privacy
Question 26
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A wiki is a collection of blogs.
Select one:
a. True
b. False
Question 27
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Which of the following statements concerning Web 2.0 sites is false?
Select one:
a. They encourage user participation.
b. They harness collective intelligence.
c. They feature remixable applications and data.
d. They cannot be used to start a business.
e. They deliver functionality as services.
Question 28
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Searching for valuable business information in a database, data
warehouse, or data mart is referred to as ________.
Select one:
a. data mining
b. structured queries
c. expert system queries
d. query by example
e. database queries
Question 29
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Channel conflict occurs when click-and-mortar companies have
problems with their regular distributors when they sell directly to
customers online.
Select one:
a. False
b. True
Question 30
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Is the increased value of information in decision-making.

Answer:
- Privacy
Question 31
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Which of the following is NOT a reason that managers need IT
support?
Select one:
a. number of alternatives is decreasing
b. the need to access remote information sources
c. the need to access remote information sources
d. decisions must typically be made under time pressure
e. decisions are becoming more complex
Question 32
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This category of privacy concerns all forms of personal communication
which a person wishes to keep private.

Answer:
- Private communications
Question 33
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True or False: Responsibility is accepting any consequences of
decisions and/or actions.
True
Answer:
- True
Question 34
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_________ involves building an inappropriate trust relationship with
employees for the purpose of gaining sensitive information or
unauthorized access privileges.
Select one:
a. Phishing
b. Social engineering
c. Tailgating
d. Hacking
e. Spamming
Question 35
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Which of the following is not a strategy for mitigating the risk of threats
against information?
Select one:
a. Implement controls that minimize the impact of the threat
b. Install controls that block the risk
c. Continue operating with no controls and absorb any damages that
occur
d. All of the above are strategies for mitigating risk
e. Transfer the risk by purchasing insurance
Question 36
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LinkedIn is a _____________social networking site that makes money
from advertising and services.
Select one:
a. Business-oriented
b. Video-upload
c. College
d. Blogging
e. Training
Question 37
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True or False: Information forms the intellectual capital from which
human beings craft their lives and secure dignity.

Answer:
- True
Question 38
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A ___________ refers to a choice among two or more alternatives
that individuals and groups make. Decisions are diverse and are made
continuously.
Select one:
a. What if analysis
b. none of the above
c. Management
d. Decision
e. productivity
Question 39
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Which of the following is not an example of Web 2.0 applications?
Select one:
a. Wikis
b. Social Networks
c. Crowd sourcing
d. Blogs
Question 40
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In the _____ marketplace model, EC technology is used to streamline
the purchasing process in order to reduce the cost of items
purchased, the administrative cost of procurement, and the
purchasing cycle time.
Select one:
a. electronic exchange
b. group purchasing
c. auctions
d. buy-side
e. sell-side
QUIZ 6

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A firm implements a new information system in one of its plants,
assesses the new system's performance, and then implements the
new system in its other plants. This is an example of ___________
conversion.
Select one:

a. Timely

b. Parallel

c. Direct

d. Phased

e. Pilot
Question 2
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Which of the following is not a goal of supply chain management?
Select one:

a. to decrease inventory levels

b. to reduce uncertainty along the supply chain

c. to improve customer service

d. to increase cycle time

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CRM systems are designed to achieve customer intimacy.
Select one:

a. True

b. False
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The pull model is make-to-stock.
Select one:

a. True

b. False
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Which of the following best describes CRM?
Select one:

a. an information system

b. a process

c. a set of technologies

d. a way of thinking and acting

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When users ask for added functionality during a systems development
project, this is called:
Select one:

a. runaway project

b. scope creep

c. bloatware

d. user-defined software
Question 7
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Which of the following is not a problem along the supply chain
Select one:

a. decreased cycle times

b. poor customer service

c. loss of revenues

d. high inventory costs

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The deliverable of the systems design stage is:
Select one:

a. the prototype

b. user requirements

c. technical system specifications

d. the source code

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_________ is a method of delivering software, in which a vendor hosts
the applications, and customers access these applications over the
Internet.
Select one:

a. The off-the-shelf approach

b. Developing in house

c. Using an Application Service Provider

d. Software-as-a-Service
Question 10
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Which of the following is not a part of systems analysis phase of the
SDLC?
Select one:

a. identification of the causes of, and solution to, the business

problem

b. definition of the business problem

c. identification of the technical specifications of the solution

d. identification of the information requirements that the solution must

satisfy
FINALS

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Which of the following is not an example of Web 2.0 applications?
Select one:

a. Crowd sourcing

b. Blogs

c. Social Networks

d. Wikis
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Information-based industries face a great threat from substitute
products.
Select one:

True

False
Question 3
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Data warehouse deals with multiple subject areas and is typically
implemented and controlled by a central organizational unit such as
the corporate Information Technology (IT) group.
Select one:

a. False

b. True
Question 4
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_____ reports are produced at scheduled intervals.
Select one:

a. exception

b. detailed

c. routine

d. ad hoc
Question 5
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An Internet service provider (ISP) provides temporary Internet
connections to individuals and companies.

Answer:
- ISP
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Evaluating the benefits of IT projects is more complex than evaluating
their costs for all of the following reasons except:
Select one:

a. IT can be used for several different purposes

b. benefits are harder to quantify

c. benefits are often tangible

d. probability of obtaining a return from an IT investment is based on

the probability of implementation success
Question 7
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In order to be considered successful, a firm must produce returns
greater than alternative investments.
Select one:

a. false

b. true
Question 8
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CRM systems are designed to achieve customer intimacy.
Select one:

a. True

b. False
Question 9
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________ reports are produced at scheduled intervals.
Select one:

a. exception

b. routine

c. detailed

d. ad hoc
Question 10
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________ integrate the planning, management, and use of all of an
organization's resources, and are designed to tightly integrate the
functional areas of the organization.
Select one:

a. Enterprise resource planning systems

b. Supply chain management systems

c. Transaction processing systems

d. Functional area information systems

Question 11
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The ratio between organizational inputs and outputs is an indication of
the organization's productivity.
Select one:

True

False
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_______ is business management software-typically a suite of
integrated applications-that a company can use to collect, store,
manage and interpret data from many business activities.
Select one:

a. Batch Processing

b. Enterprise Resource Planning

c. Online Transaction Processing

d. Transaction processing systems

e. None of the Above

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The computing skills necessary to be a hacker are increasing.
Select one:

a. False

b. True
Question 14
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Process and procedures are important but not critical to the effective
use of computer based information systems.
Select one:

a. false

b. true
Question 15
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The most common solution to supply chain problems is building
inventories.
Select one:

a. True

b. False
Question 16
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Which of the following statements is false?
Select one:

a. IT decreases the number of promotional opportunities.

b. IT reduces stress by giving managers more time to make decisions.

c. IT makes managers more productive.

d. IT increases the number of employees who can report to a single

manager.

e. IT ultimately decreases the number of managers and experts.

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This category of privacy concerns all forms of personal communication
which a person wishes to keep private.

Answer:
- Private Communications
Question 18
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Is a communication standard that enables business partners to
exchange routine documents, such as purchase orders,electronically.
Select one:

a. None of the above

b. Electronic Data Interchange

c. Extranets

d. Inter-organizational Information System

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The Internet increases traditional barriers to entry into a market.
Select one:

a. False

b. True
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True or False: Information forms the intellectual capital from which
human beings craft their lives and secure dignity.

Answer:
- True
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Office automation systems
Select one:

a. Are a type of inter-organizational system

b. Include report generators.

c. are comprised of software that is used to develop documents and

spreadsheets

d. Are usually developed in-house.

e. Support only the clerical staff.

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If Amazon uses a list of all your purchases (books bought, price paid,
dates) to recommend other books to you, then it is applying its
__________.
Select one:

a. knowledge

b. data

c. information

d. experience

e. wisdom
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Can be defined as an individual condition of life characterized by
exclusion from publicity.

Answer:
- Privacy
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The most common solution to supply chain problems is building
inventories.
Select one:

a. True

b. False
Question 25
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Which of the following is not an example of Web 2.0 applications?
Select one:

a. Wikis

b. Crowd sourcing

c. Social Networks

d. Blogs
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End-user computer refers to a group of end users working together to
manage their interactions with a computer.
Select one:

a. true

b. false
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You can always trust the content of Web 2.0 sites.
Select one:

a. False

b. True
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__________ consist of data that are related to demand, shipments,
orders, returns, and schedules.
Select one:

a. material flows

b. reverse logistics

c. reverse flows

d. information flows
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A wiki is a collection of blogs.
Select one:

a. True

b. False
Question 30
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LinkedIn is a _______ social networking site that makes money from
advertising and services.
Select one:

a. Business-oriented

b. Blogging

c. College

d. Training

e. Video-upload
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The greatest problem with GEO satellites is which of the following?
Select one:

a. orbital life

b. size of footprint

c. availability

d. propagation delay
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A ___________ refers to a choice among two or more alternatives
that individuals and groups make. Decisions are diverse and are made
continuously.
Select one:

a. none of the above

b. What if analysis

c. productivity

d. Management

e. Decision
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Approach that defines an initial list of user requirements builds a
prototype system and then improves the system in several iterations
based on users' feedback.
Select one:

a. prototyping

b. Software engineering

c. End User Development

d. Rapid User Development

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IT security is the responsibility of everyone in the organization.
Select one:

a. True

b. False
Question 35
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In the _________ marketplace model, EC technology is used to
streamline the purchasing process in order to reduce the cost of items
purchased, the administrative cost of procurement, and the
purchasing cycle time.
Select one:

a. sell-side

b. auctions

c. buy-side

d. electronic exchange

e. group purchasing
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An information system that uses computer technology to perform
some or all of its intended tasks.
Select one:

a. Computer Based Information System

b. Information Systems

c. Operating systems

d. Information Technology
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Microwave transmissions are affected by environmental conditions
such as storms.
Select one:

a. False

b. True
Question 38
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A wiki is a collection of blogs.
Select one:

a. False

b. True
Question 39
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Refers to those categories of information which refer to only that
specific person, for example bibliographic (name, address) and
financial information. This type of information is of relevance to all
categories of information professionals.
Select one:

a. personal information

b. privacy of the body

c. privacy of one's possessions

d. private communication
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Which of the following is not a characteristic of twisted-pair wire?
Select one:

a. Subject to interference from other electrical source

b. Easy to work with

c. Inexpensive

d. Secure transmissions

e. None of these
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Data can be gathered and analyzed from customers using what are
known as
Select one:

a. Customer Satisfaction

b. Customer facing Applications

c. Customer Service

d. Customer touch points

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The advantages of electronic commerce for consumers include all of
the following except:
Select one:

a. You can buy from home 24 hours per day, 7 days per week.

b. You can easily compare prices and features.

c. You have a wider variety of products to choose from.

d. You can find unique items.

e. You typically cannot access additional information, so you do not

have information overload.
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__________ refers to the practice of registering or using domain
names for the purpose of profiting from the goodwill or trademark
belonging to someone else.
Select one:

a. Domain fraud

b. Domain spoofing

c. Cyber squatting

d. None of the above

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Which of the following statements concerning Web 2.0 sites is false?
Select one:

a. They deliver functionality as services.

b. They harness collective intelligence.

c. They encourage user participation.

d. They feature remixable applications and data.

e. They cannot be used to start a business.

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A list of football scores with the names of the teams that played the
games would be considered information
Select one:

a. false

b. true
Question 46
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Biometrics are an example of:
Select one:

a. something the user does.

b. something the user knows.

c. something the user wants.

d. something the user has.

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Competitive advantage for an organization manifests itself as all of the
following except:
Select one:

a. Increased time to market

b. Lower costs

c. Higher quality

d. Increased speed

e. Increased profits
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Channel conflict occurs when click-and-mortar companies have
problems with their regular distributors when they sell directly to
customers online.
Select one:

a. True

b. False
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_________ is a method of delivering software, in which a vendor hosts
the applications, and customers access these applications over the
Internet.
Select one:

a. Software-as-a-Service

b. The off-the-shelf approach

c. Using an Application Service Provider

d. Developing in house
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Electronic commerce provides opportunities for companies to do all of
the following except:
Select one:

a. expand their reach

b. increase market share

c. expand at relatively high cost

d. put rich information on their Web sites