Jeffty Hared M.

Mangadap
Block 1 Lot 181 Jasmin Street Geneva Garden North Fairview Q.C
Mobile: 0995-2806863 Email: Jeffty_flight08@yahoo.com
https://www.facebook.com/pinoytraining/

Professional Summary
Innovator and entrepreneur with more than 10 years in business leadership.
Experienced in all aspects of business formation, operation, finance, and
management. Visionary product developer with deep education in research and
analytics. Effective communicator and motivator who identifies and leverages assets
in teammates to reach organizational goals. Relentless optimist who believes there
is no failure, only feedback.

Skills
 2-D and 3-D Auto  Teamwork and  Goal attainment
Computer Aided collaboration  Customer service
Design (Autocad)  Sales  Verbal and written
 PC Trouble Shooting  Deadline-oriented communication
PC Network  Project development  Operations
(computer  Organized management
technician)  Recipes and menu  Conflict resolution
 Microsoft Office Suite planning  Food and kitchen
Applications (Word,  Exceptional safety
Excel, Power Point interpersonal  Staff
and Access) communication training/development
 Driving (PRO  Budgeting  Human resources
License)  Budget development management
 Photography and  Business  Project management
Videography development  Employee scheduling
 Customer service-  Coaching and
oriented mentoring
 Product development  Effective leader
 Client account
management  Relationship building
 Timeline
management
 Efficient multi-tasker
 Recruitment
 Budget
administration
 Inventory
management
 Consistently meet
goals
Work History
December 2017 -Current
Founder and CEO | Pinoy Training Center | UAE Dubai

 Oversee daily operations of the business unit or organization

 Ensure the creation and implementation of a strategy designed to grow the business
 Coordinate the development of key performance goals for functions and direct reports
 Provide direct management of key functional managers and executives in the business unit
 Ensure the development of tactical programs to pursue targeted goals and objectives
 Ensure overall delivery and quality of the unit's offerings to customers
 Engage in key or targeted customer activities
 Oversee key hiring and talent development programs
 Evaluate and decide upon key investments in equipment, infrastructure, and talent
 Communicate strategy and results to the unit's employees
 Report key results to corporate officers
 Engage with corporate officers in broader organizational strategic planning
 Managed all purchasing, sales, marketing and customer account operations to ensure efficiency and performance.
 Enhanced resource allocations while monitoring expenses.

December 2015 - December 2017

Store Manager | Toys R Us | Quezon City, Philippines

 Boosted revenue by 15% by developing and deploying strategies to effectively improve operations.
 Assigned work to team members based on company needs, personal strengths and job knowledge.
 Generated repeat business through exceptional customer service.
 Increased sales volume by 10% in less than 1 years.
 Responded to customer concerns with friendly and knowledgeable service.
 Reviewed and monitored scheduling, purchases and other expenses to maintain budget.
 Oversaw employee scheduling and payroll processing to guide operations.
 Planned budgets and authorized payments and merchandise returns.
 Managed, hired and developed top talent to strengthen workflow and productivity.
 Ensured compliance with policies, standards and security measures.
 Rotated stock to ensure optimum appeal and minimize shrinkage.

February 2011 - December 2015

Sr.Branch Sales Manager | Suntrust Properties Corporation |BGC, Taguig City

 Contacted customers by phone and email in response to inquiries.

 Owned all aspects of sales planning, development, and team and account management.
 Grew sales volume in assigned territory by 70% through strategic budgeting and planning promotional activities to
introduce new items.
 Grew profits by developing sales proposals and leveraging reports from improvement planning software.
 Negotiated business transfer worth P 8.7 Million in gross annual income.
 Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
 Enhanced team morale by incentive's contests and spiffs.
 Monitored sales team performance, analyzed sales data and reported information to area managers.
 Devised tactical long-term customer commitment promotions to deliver #1 ranking in a highly competitive market.
 Coached employees in successful selling methods and encouraged cross-selling additional products and services.
 Supported the sales team in writing proposals and closing contracts.
August 2009 - January 2011
Account Manger | Robinsons Land Corporation | Robinsons Galleria

 Performed general office functions as needed, including computer files maintenance, typing, filing, accounts payable and
reception oversight.
 Guided clients from beginning to end of the home buying process in choosing the right property.
 Generated listings for sales through cold calls and referrals.
 Oversaw the advertising of properties for web and print media.
 Negotiated contracts on behalf of clients.
 Worked closely with clients to get the appropriate loans, inspections and credit reports.
 Marketed and sold property for clients by hosting open houses and advertising online and in print.
 Created and implemented marketing plans to drive sales.
 Met all monthly and quarterly sales goals.
 Presented purchase offers to sellers for consideration.
 Coordinated appointments to show marketed properties.
 Delivered positive, effective sales presentations.
 Informed home buyer of the sales, construction and warranty processes.
 Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
 Developed and maintained relationships with clients through networking, postcards and cold calling.
 Showed properties to potential buyers and other brokers at open houses and by appointment.
 Developed and maintained a list of properties suited to different needs and budgets.
 Represented buyers and sellers of developed and undeveloped properties.
 Accompanied buyers and sellers to their home inspections and appraisals.

March 2007 – August 2009

Accounts Receivables/Field Auditor | ALCATEL | San juan City

 Performed targeted collections on past due accounts aged over 3 days.

 Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
 Reviewed accounts on a monthly basis to assess aging and pursue collection of funds.
 Handled a high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
 Closely managed monthly reconciliation schedules of all assigned accounts.
 Analyzed monthly balance sheet accounts for corporate reporting.
 Performed complex general accounting functions, including preparation of journal entries, account analysis and balance
sheet reconciliations.
 Set up and updated customer accounts with interactions, payments and personal information.
 Reconstructed accounting records from clients' checks and cash receipts.
 Supervised accounts receivables clerks, team of five.
 Analyzed and researched reporting issues to improve accounting operations procedures.
 Inspected all goods for quality and quantity.
 Counted all physical inventories and generated department audit reports.
 Reviewed daily sales reports and located discrepancies in data.
 Inventoried audits of paperwork and data entry at receiving dock.
 Efficiently stocked room and departments within the store.
 Conducted monthly inventories of materials on the work floor.
 Coordinated quarterly business reviews alongside senior management.
 Maintained accurate stock records and schedules.
June 2004 – January 2007
Marketing Officer | INFORMATICS | Quezon City

 Coordinated art and graphics creation for effective merchandising.

 Coordinated news releases, media responses, press packets and placement of stories in national trade publications.
 Boosted conversion rates by 30% through innovative customer relationship building and landing page optimization.
 Preserved brand integrity by monitoring the consistency and quality of marketing content.
 Oversaw and adhered to the communications department budget.
 Developed partnerships with local businesses to secure third party promotions.
 Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes.
 Drafted post-event evaluations compiled results and recommended changes for future events.
 Directed a successful search engine marketing campaign that utilized solid linking, technical and keyword research
tactics.

October 2000 – March 2004

Crew Chief | McDonalds | Commonwealth

 Set work schedule according to coverage needs and team skills.

 Managed team according to company standards and compliance requirements.
 Planned daily activities to accomplish team objectives while adhering to high quality standards.
 Kept customers and crew areas organized.
 Greeted customers, provided friendly and knowledgeable service and placed orders.
 Restocked inventory, collected trash and cleaned floors, surfaces and equipment.
 Cooked, prepared and bagged food for customers.
 Calculated totals, processed payments and issued receipts.
 Addressed guest concerns and resolved all issues to guests’ satisfaction.
 Observed tables to promptly respond to requests and refill beverages.
 Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
 Explained menu options in detail so that customers could make educated decisions on food items.
 Monitored dining rooms for seating availability, service, safety and well-being of guests.
 Promoted items on beverage lists and restaurant specials.

Awards: Best Opener of the year (2003) Crew of the Month February, October, November and
Best Closer of the year (2002) December (2003)
Crew of the Month June, October, December (2001) Best in Production of the year 2003.

Crew of the Month January and October (2002)

ACCOMPLISHMENTS

 Business Development: Spearheaded acquisition of two competitor companies. Established and managed partner
relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
 Staffing worked directly with Human Resources to streamline hiring and onboarding process.
 Supervision Supervised sales team to monitor sales activity and goal achievement.
 Supervised team of more than 400 staff members.
 Used Microsoft Excel to develop inventory tracking spreadsheets.
 Resolved product issue through consumer testing.
 Increased sales 30% over less than 1 year.
 Marketing Implemented marketing strategies which resulted in [40%] growth of customer base.
EDUCATION

Short Course - 2018

Highline Training & Education | Dubai, Dubai
Reception and Office Management

Short Course - 2018

Highline Training & Education | Dubai, Dubai
Sales and Marketing Management

Short Course - 2018

Highline Training & Education | Dubai, Dubai
Leadership and Supervisory Management

Associate of Applied Science - 2017

Philippine Nuclear Research Institute | Lungsod Quezon, NCR
Non- Destructive Test

MBA - 2014
National College of Business and Arts (NCBA) | Quezon City, NCR
Business Administration

BBA - 2011
National College of Business and Arts (NCBA) | Quezon City, NCR
Business Management

BBA - 2007
FEU Diliman | Quezon City, NCR
Financial Management

Associate of Arts
Informatics | Quezon City, NCR
Auto CAD 2D And 3D

Technical Course - 2008

St. Peter Ville Technical School | Quezon City, NCR
Computer Technician

AFFILIATIONS

 Philippine Business Club Member- UAE

 Filipino Community leader- Dubai UAE
 Founder of Philippine Academic Association - Dubai UAE
CERTIFICATION

 Creative Problem Solving

 Master’s in Business Administration
 Association for Project Management (APM)
 Philippine Real Estate Broker
 Reception And Office Management
 Sales And Marketing Management
 Leadership And Supervisory Management
 Non- Destructive Test
 Auto CAD 2D And 3D
 Computer Technician