Académique Documents
Professionnel Documents
Culture Documents
Practical Research 2
First Trimester A.Y. 2018-2019
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Figure 24: Total Breakdown of the Net Income/Retained Earnings of ParaLink for the First Year
of Operations
Figure 25: ParaLink’s Income Statement for the First Year of Operations
Figure 26: ParaLink’s Income Statement for the Second Year of Operations
Figure 27: ParaLink’s Statement of Financial Position for the First Year of Operations
Figure 28: ParaLink’s Monthly Balance Sheet Breakdown for the First Year of Operations
Figure 29: ParaLink’s Monthly Balance Sheet Breakdown for the Second Year of Operations
Figure 30: ParaLink’s Statement of Financial Position for the Second Year of Operations
Figure 31: ParaLink’s Financial Ratio Analysis for the First Year of Operations
Figure 32: ParaLink’s Financial Ratio Analysis for the Second Year of Operations
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LIST OF TABLES
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EXECUTIVE SUMMARY
ParaLink is a start-up business in the school and office supplies industry who mainly
caters to the population of De La Salle, Manila. Its main focus is to provide its market with
ergonomically sustainable products, mainly during studies. These products are to be
continuously innovated in order to satisfy a larger future market.
Venture Description
ParaLink's venture falls under the school and office supplies industry. The company is
currently in position to give their suppliers funds to begin production. After production and
selling, the company is to address feedback from the buyers in order to improve the product and
customer relations. The main difference of the products to be provided by ParaLink would be on
its purpose and situations where they are to be used. These products are to create a more
comfortable and efficient working environment for its users.
Venture Organization
The partners of ParaLink are Mr. Arvel Bansil, Mr. Ron Medina, Mr. Paolo Nicolas and
Mr. Antoninio Tabora. The business is equally owned by the partners because it is a limited
partnership. This means that each of the partners have a limited liability - the partners are not
personally liable for the obligations of the business. ParaLink will employ a top-down
management approach. Although multistream and mainstream approaches to management can be
observed, mainstream approaches will be more evident in the management of the business.
The key management personnel of ParaLink consists of the partners themselves. Mr.
Arvel Bansil is the Chief Executive Officer with the utmost responsibility to ensure the overall
success of the company. Important corporate decisions, as well as managing the entire business
will be one of his main job. Mr. Antoninio Tabora is the Chief Operating Officer and will also
act as the Head of the Marketing Department. Alongside his responsibilities in overseeing the
overall operations of the business is making sure that the marketing communications program is
effective. Mr. Ron Medina is the Chief Financial Officer with the main responsibility of making
sure that the company is generating profit. All concerns regarding the financials of the company
and ensuring that specific financial goals are met will also be directed to him. Lastly is Mr. Paolo
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Nicolas acting as the Head of the Human Resources Department. His role of improving the
people function of the business is vital in ensuring success. By training employees and assisting
them in reaching their potential, the mission and vision of ParaLink can be realized through the
human resources.
Aside from the key management advisors, ParaLink also has an advisory council that will
serve as resource persons in creating decisions for the business.
Venture Market
The global industry of school and office supplies is open to a large market, if not
everyone. With respect to that idea, ParaLink is to only cater to a market who believes in the
need for efficiency and comfort when in their workspace. Since majority of the companies in this
industry provides supplies used which are directed towards purpose, ParaLink aims to provide its
market with equally valued products, and with more value to comfort. In addition, the increase of
volume in technological advancements have resulted to trends the industry must adapt to. These
trends are to be closely monitored by the marketing and strategic operations department for the
business to gain a proper grasp of its market.
The company will position itself to its target market being a company that focuses on
their needs in the workplace. Major competitors in the industry are indirectly bookstores across
campus, and others alike. The strengths of the competitors are mostly on the purpose of the
products they create, ParaLink will have the upper hand by how the products they create will pay
more value to comfort and efficiency, without the cost of its purpose.
Venture Operations
The operations area will explain on how cash shall go in and out of the company.
ParaLink shall startup the company with a capital of PHP 50,000 and this shall be equally
distributed to the costs of production, marketing, and operations. Budget is monitored at all times
to ensure that the company is not losing profits already, this shall be monitored by following a
yearly budget plan made. The operations section will contain an explanation as to how orders
shall be processed since the company shall serve online orders as well. Warranties shall also be
given but the company will require a receipt upon acquisition. Reports about how the operations
are going and how the information shall revolve around the management will be based on
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weekly update reports from each department to be given to the Board of Directors. It is also
mentioned how the staff will be developed, rewarded, and taught based from each individual’s
performance. To assure the cash of ParaLink, they shall safely keep it inside safe deposits and
bank accounts. To avoid future mishaps, it is also analyzed what are the possible risks and how
each operation is planned through with charts and images of the paper/documents of ParaLink.
Venture Financing
ParaLink’s cash requirements will be taken care of by the Board of Directors with a
monthly investment of PHP 50,000. It is projected that the PHP 50,000 would not be fully
consumed in a monthly basis and an excess will always be expected and will be reinvested for
the following month. ParaLink projects the business to be profitable and earn back the money
invested in starting up the business as soon as the first month of operations. This is due to the
monthly purchasing strategy implemented by the management. Steady growth in the first two
years of operations is to be expected of by the company. The company's projected financial ratios
are of extremely good condition considering that ParaLink is only a start-up company with
minimal capital to work with
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CHAPTER I: INTRODUCTION AND BACKGROUND OF THE STUDY
Conceptual Framework
Formulation
Identifying of product
the demand idea to satisfy ParaLink’s
and need the demand BookPort
and need
This converges the idea of the conceptual framework for ParaLink’s study on BookPort.
Incorporating an Input-Process-Output (IPO) Model, allows the proponents of the study to try
identifying a need or demand to be satisfied (ergonomic products) and formulating a product idea
to satisfy that demand or need (combining ergonomic and practicality principles) which resulted
into ParaLink’s BookPort, an ergonomically designed book stand that multi-functions as a file
folder, which translate into the output.
Problem Statement
Main Problem
-Will the preferred target market of ParaLink respond positively on the company’s sole
product BookPort, an ergonomically designed bookstand that multi-functions as a file folder?
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Sub-Problem
-Does the preferred target market of ParaLink know about book stands and their purpose?
-What factors does the preferred target market of ParaLink consider when buying file
folders/organizers?
Hypotheses/Propositions
This study hypothesizes that if ParaLink will successfully market and advertise BookPort
to the preferred target market then an ergonomic and expressive need when reading or studying
will be satisfied. Discomfort when reading depends on the position of the reader and ParaLink
believes that by providing a portable book stand it would ease the discomfort incurred by bad
reading positions. Allowing the book stand to multi-function as a file folder helps the product
become for practical usage to customers.
Research Objectives
ParaLink’s management team aims to achieve the following objectives:
1. To be able to gauge the interest for the product.
2. To specifically design the product to cater to the preferred target market’s demands,
wants, and preferences
3. To find out if the preferred target market truly experience discomfort when reading and
prove that book stands will help the situation
4. To be able to gauge if pursuing to sell this product lead into a sustainable and profitable
business
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Significance to ParaLink
-This study is of significance to the company as it will provide the necessary
details that will help in successfully running and operating the company. This will also serve as a
guide for the company in setting both short and long-term goals and objectives that will lead to
growth in the future.
Research Design
The research conducted by ParaLink was a survey questionnaire distributed in different
online groups. The questionnaire shall contain no less than 15 questions revolving around the
respondent’s interest in reading, and opinions about BookPort and similar products to it. The
company aims to have at least 100 respondents to be able to acquire enough information into
carefully pushing through with its first product, BookPort.
Research Locale
ParaLink’s main population for this study would be the whole population of DLSU; but
for the main target population where data is to be most valuable will be based on the Senior high
school students as well as undergraduate students. The company has picked this group for the
main reason being how they are most likely to be using both purposes of the BookPort, these
students who tend to study more often will want a bookstand as well as value its storage
capabilities especially when all they need to bring are papers. Through this claim, ParaLink can
conclude that majority of its market in terms of buyers will consist of these two (2) populations.
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Respondents
The survey to be conducted by ParaLink will be done through the means of Google
forms. The purpose of this survey is to gather necessary information for the company to
determine the style, purpose, and design required for the final product. The respondents will
consist mainly of students ranging from senior high school to college students. It is to be noted
that the responses made and gathered will be kept confidential, and no information is to be
manipulated as well as used for other purposes than research.
Data Collection
Data collection will be made through the interpretation of results through Google forms.
This data to be gathered will be information to be used by ParaLink in order to create the
BookPort to what the buyers want. Through this process, value between the company and the
customers will be created and molded, this bond is to be strengthened by giving the customers
the final product that suits most of their wants.
Conclusion
Continuously aiming to improve and make life easier, ParaLink decided to create a
product that helps ease a student’s everyday endeavors. With the high demands of studies or
work and time consumption, BookPort aims to support its customers’ studying/working
experience by combining a bookstand and file-folder for their paperwork and books. The
company shall aim to know more about its target market on what are their experiences with their
everyday means of storage and usage of books through the survey questionnaires to be
distributed. However, ParaLink shall not stop on one product and the company shall continue to
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pursue the goal of producing more and more innovative products for the ease of life in the
coming future.
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CHAPTER II: MANAGEMENT AND ORGANIZATION
This chapter summarizes information about ParaLink’s vision and mission, founders,
management team, form of ownership, organizational structure, areas of expertise, as well as
details regarding incentives and compensation of business members. Information about
infrastructures and contracts will also be discussed for the smooth flow of operations. Details
regarding the operational plans for an effective distribution of tasks among workers will also be
discussed in this chapter.
Management Team
At one eventful day in March of 2018, a group of innovative friends from the
Accountancy, Business, and Management Strand in Senior High School of De La Salle
University concocted an idea of creating a lightweight portable bookstand that could double as a
file folder. That was the moment when the company ParaLink was born. ParaLink is a Metro-
Manila based company that provides customers an ergonomic product in a bookstand that can
also function as file folder. ParaLink’s name is rooted from the founders’ first names and the
company’s mission-vision statement. The founders of the company are Paolo Nicolas, Arvel
Bansil, Ron Medina, and Anton Tabora and together will be working together at ParaLink to
provide customers a quality experience and relaxation from the comfort of virtually anywhere.
The founding fathers of ParaLink have all been granted the knowledge of running a
business competently, efficiently, and effectively by the specialized core subjects of the
Accountancy, Business, and Management program brought upon us by the prestigious De La
Salle University. The main goal of the company is not just to be able to produce significant profit
and income but also to be able to create an opportunity to improve the well-being and lifestyles
of countless people and reach a global audience to enjoy the luxury of ParaLink’s innovative
products. The founders hope to be able to continue to strive for excellence and to be able to
utilize the ELGAs (Expected Lasallian Graduate Attributes) to further the business’ success.
Every business needs the right people who are capable of leading and managing and
ParaLink is extremely fortunate to have the right of group of people with the right mindset and
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the right skillset to produce a fruitful and prosperous business. The founders of ParaLink each
have their own specialty and expertise that complements each other very well and thus, leads into
a harmonious relationship with balance of authority and power. Effective distribution of labor is
key to ParaLink’s envisioned success in the corporate realm. The founders believe in themselves
and are confident in the business strategy laid out by them.
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organization’s leadership upholds constant awareness of and involvement in both external and
internal competitive landscape, opportunities, markets, and new industry developments.
The job and responsibilities of a CEO demands meeting the needs of employees,
customers, investors, community, and the law; primarily, the leader and face of the company and
should be able to effectively and efficiently create, communicate, and implement the
organization’s vision, mission, and overall direction. He must also evaluate the success of the
company in reaching its goals, making sure that the outcomes can be agreed upon by the whole
company. The CEO will be the main person to decide, set budgets, form partnerships, make
acquisitions, and hire a team to lead the business accordingly to be able to successfully clear the
path in achieving the company’s goals.
The position of CEO entails a great amount of initiative to create an organization that will
continue to grow and flourish by constantly improving the skills and abilities of employees.
Demonstrating the right level of leadership is necessary to make the company’s mission a
success. Given the highest authority within the organization, she is also given the responsibility
to represent ParaLink for civic and professional association responsibilities and activities within
the local community. Without responsibility and accountability that is actively expected and
reinforced, the he will fail to attain desired success and profitability. When it comes to the legal
responsibilities, the CEO will have an essential role to play regarding loyalty and disclosure. He
also must fulfill the duty of disclosure that mandates her to fully inform the Board of Directors,
the executive managers, and the department heads about the major internal problems to be faced
by the company. The duty of loyalty requires the CEO to always act in the best interest of the
company and its employees; he should place their interest above her own in business decisions.
He must enforce adherence to legal guidelines to maintain the company’s legality and business
ethics to avoid legal problems.
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Figure 3: ParaLink’s Chief Operating Officer and Marketing Department Head
A Chief Operating Officer (COO) is the one who act as a catalyst in getting the daily
operations of a business done effectively and within the specified time. Anton Tabora would be
taking the position of Chief Operating Officer (COO) of ParaLink and his responsibilities are
taking charge of the day-to-day operations of the company and will be directly and routinely
reports issues and happenings in the company to the CEO. He deserves this position for his
exemplary skills in supervising, controlling, decision making, and strategic thinking. These skills
go together with his personality of being data-driven, meticulous, and having no ego. He will be
assisting the CEO in routine work and looks after the optimization of different operations in
every department of the company. He must make sure to that the business operations are smooth
and efficient daily as the company’s second-in-command.
In addition to his position as the COO, Mr. Anton Tabora would also be named the Head
of the Marketing Department of ParaLink and will be essentially tasked with understanding and
analyzing the behavior and capturing the value of consumers in the market. This position entails
the responsibility of leading and driving the brand marketing department while building strong
relationships across the business as well as externally. He will be spearheading and designing the
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Integrated Marketing Plan to be incorporated by ParaLink to be able to reach sales goals as
quickly and as efficient as possible. The Marketing Department Head will lead all of ParaLink’s
marketing activities from social media and digital campaigns to advertising and creative projects.
As the Chief Operating Officer; his primary duty is to design and implement business
strategies, plans, and procedures that aim to improve the flow of operations of the company. As
he oversees daily operations and work of the executives, he must able to routinely submit reports
to the CEO and to the rest of the Board of Directors to inform them of both good and bad news.
He is also the one given the responsibility to manage service employees and train them in
leadership and technical skills that coincide with the company’s mission-vision statements, so
they can effectively contribute in the business operations more efficiently to be able to ensure the
quality of the products being manufactured and sold to the public. The COO also helps the head
of the organization in executing the mission and vision of ParaLink by utilizing his judgement,
vision, management, and leadership skills. The COO must undertake the responsibility of
optimal resource allocation to gain the maximum value of the company. It is extremely important
for the company’s success to have a COO that is great in time-management as well as decision
making.
Being assigned as the Head of the Marketing Department, he must exhibit exemplary
communication and interpersonal skills to effectively reach out to the target market and segment
the company wants to primarily utilize. Since the competition in the market is high, disruption
and innovation go hand in hand with his ability to successfully position and plant ParaLink to be
able to be seen as a demand; he should keep in mind that to be able to successfully market the
product, transformation, reinvention, and leadership will play a major role. Mr. Anton Tabora
must have an experience in running, organizing and designing successful marketing strategies
and campaigns. Knowledge regarding web analytics, editorial designing, and creation of
publicity materials is also needed. It will also be essential for the company to have a marketing
head that is updated with the current trends in the popular culture and media.
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Officer (CFO) fill in the responsibility and is tasked to provide financial projections and
accounting services, prepare growth plans, and direct its staff. Heading the daily financial
operation of the company is Mr. Ron Medina, ParaLink’s Chief Financial Officer (CFO), and has
the primary responsibility for managing the company's finances, including financial planning,
management of financial risks, record-keeping, and financial reporting. His accounting skills is
exceptional and certainly knows the company's financial status and how to keep the company
profitable and sustainable. He is deserving of this position because of his past background in
accounting and his understanding of the financial world.
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responsibility of monitoring cash balances and cash forecasts, arranging for debt and equity
financing, maintaining banking relationships, and reporting financial results to the authority.
Financial projections and forecasting are a task he must accomplish, and this will provide the
company the right set of expectations coming into the future.
The Head of Human Resources Department guides, manages, and provides strategy on
the people function for the entire organization. It is the fundamental role of the HR Department
Head to develop the company’s culture and reputation by effectively training employees to reach
their potential and encompass the company’s mission and vision statement. Mr. Paolo Nicolas
will be named the Head of the Human Resources Department of ParaLink and will be who given
the responsibility to the promotion and implementation of human resource values by managing
human resources programs and directing its staff to cohesively work towards a certain goal. It is
expected from him to take a leadership role in developing a culture that enables employees to
perform in accordance to the company’s objectives. He will be taking the lead in executing
policies and programs for the improvement of performance and satisfaction of the employees.
The Head of Human Resources Department is a very crucial position that need scrupulous
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attention to detail and exceptional decision-making skills given that it controls the manpower of
any organization; because of this, filtering candidates for this position with the guidance of
certain qualifications is extremely important.
Mr. Paolo Nicolas would also be named and held accountable for the duties of being the
Head of the Information and Technology Department. His primary responsibility in this
department of the company is to oversee all the technological operations and to evaluate them
according to the mission and vision statement of the company. This position entails the
maintenance of information technology strategies by managing staff, researching, and
implementing technological strategic solutions. He is also responsible and accountable for the
consistent running of computer processes and systems with optimal speed and efficiency and that
these should be within the limits of requirements, specifications, costs and timeline.
The company believes that Mr. Paolo Nicolas is capable of managing two positions as he
is also good in multitasking and is efficient. Since he has a fair share of expertise in two different
departments, this enhances his versatility in the field of business management; fulfilling the
responsibilities demanded by separate divisions enables his to utilize her organizational skills
comprised of personal efficiency, time management skills, and the ability to prioritize competing
demands.
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the company’s utmost priority to be able to offer a plethora of other quality products that link the
future to the people in the most innovative way possible.
Compensation
Every employee hired by the business will be fairly compensated. Everyone is given
monthly salaries, that will serve as their compensation for the services they have rendered to the
company. The monthly compensation of every employee is determined by the Board of Directors
and approved by the Chief Executive Officer. The pay that the employee will be receiving is in
accordance with the laws promulgated by the government and the employee’s employment
contract with the company.
The management team of ParaLink will all be granted equal ownership in terms of
partner shares which means each board member will receive a 25 % equity stake in the company
and will all be granted limited liability in the business. The compensation for each of the board
members will be equal in terms of what the company’s generated income will be but in term of
the salary of each board member it will vary according to the position they hold in the company.
POSITION SALARY
Shown in Table 1.1 is the breakdown of the compensation of ParaLink executive officers.
Increases in salary can be further coordinated with the Board of Directors and Chief Executive
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Officer. ParaLink has observed government regulated laws for the protection of laborers such as
the Labor Code.
Ownership
ParaLink is a manufacturing business with limited partnership as the type of ownership
and structure. The business is viewed as a manufacturing business because its operations involve
the gathering and sourcing of materials to be transformed into its introductory line of product.
The organization is a general partnership, composed of partners who take a dynamic role are in
the everyday administration of the business. As a general partnership, all partners also share the
same unlimited liability and claims of the business.
Capitalization
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ParaLink decided that PHP 50,000 would be enough to jumpstart the start-up business
and that includes all the operating expenses and cost of sales for at least the first few months of
operation. If the working capital is not enough to sustain the business model, then the partners
would be willing to add additional investment in order to continue business operations and
creating relationships and capturing value from customers.
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Antonino Filipino 15 Imelda Street, +63 905 321 antonino_tabora@dlsu.edu.ph
N. BF Homes 4585
Tabora Almanza Dos,
Las Pinas City
Employment Contract
Through this contract, all the terms and conditions to be met for hiring employees for
ParaLink will be presented. Bound to this contract will be the agreements made by both the
employer and employee. This includes the lease of employment, position and job title, salaries,
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benefits, and the rules and regulations to be observed by the employees while working for
ParaLink.
Partnership Contract
Through this agreement, the responsibilities of each partner within the business will be
defined. Examples of these responsibilities are: voting power, shares, tax obligations, ownership,
and capital share.
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Organizational Chart
For a business to smoothly and properly operate, it needs an organizational structure that
was well-built and thoroughly conceptualized. Companies without an established organizational
structure often face problems in implementing policies and procedures and operating at efficient
production levels. Therefore, ParaLink will be divided into five departments namely: Financial
and Accounting Department, Marketing Department, Strategic Operations Department, and
Human Resources Department as illustrated in Figure 6 The primary reason in diverging the
companies into different clusters is to delegate and accomplish the tasks in a more supervised
and focused manner.
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decisions and concerns to the Chief Executive Officer since the CEO and the President of the
Board shall work hand in hand. This information will cut across the divisions and will be taken
into action. To give light to the purpose of each department in ParaLink, the functions of these
divisions are explained in the final part of this chapter.
The most valuable asset to be observed by the finance department is cash. This
mostly involves the cash flow of the business throughout each transaction made. It is the
duty of the finance department to make sure that the cash flow of the business is to not go
beyond the expected outflows. Through this, the cash of the business is to be preserved.
This area also monitors the credit and collection of cash from its market
The finance department is responsible for the handling of advice in long term
financing. This mostly involves exchanges of funds and possible actions that will
increase the value of cash for the business. It is to be noted that financing may be
obtained from the bank and possible future investors. The finance department is also to
be expected to provide information to assist managers in order for them to be able to
make strategic decisions that are to determine the future of the business.
MARKETING DEPARTMENT
The image of the company is to be molded by the marketing department. The marketing
department is also responsible for the display of what the company stands for as well as customer
relations. It is also to update its customers consistently on new products throughout the
company’s yearly operations. It is the main goal of the marketing department to disburse
information to the company’s market.
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It is to be noted that with respect to the growing and evolving technological world, the
marketing department is to be expected to quickly adapt to these changes. With this, the
marketing department is to be able to create means in which cater to these changes while still
promoting products of which the company is selling. These means are also expected to be able to
capture attention of the customers. With that regard, the marketing department is also expected to
manage the social media accounts of the business. This is because majority of the business’
target market possess at least a single account on one of the platforms.
Lastly, the marketing department is expected to conduct market and marketing research
for the business. The information to be gathered will be of great value when the managers are to
take further actions to grow the business. Other than this, it will also create a more
understandable scope to how the customers see the products offered to them, and thereby
informing the owners of what must be done in order to produce the most desired products in the
industry.
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HUMAN RESOURCES DEPARTMENT
The human resource department is to be in-charge of the recruitment of new employees
mainly for tasks that have not yet been filled by current workers of the business. The recruitment
follows a simple three (3) step procedure: Opening of positions that are to be advertised, evaluate
applicants, and hire said applicants are meet the company’s standards and needs. Other than
recruitment, this department is also expected to handle disputes or conflicts between employees
in order to have a safe working environment. Through this sense of security, the job satisfaction
of the employees is to be met.
The human resource departments are also expected to monitor the operations of its
employees. This department is also authorized to provide compensations and benefits for the
employees as long as the reasons are justified. Through these compensations, the outputs of the
employees are expected to be at their highest, satisfying both the company and its customers.
Since each one of these divisions have specific functions to perform inside the company,
they are the ones held accountable if something went wrong in their scope. Every action or
adjustment that will be made in just one department will surely influence the processes in other
departments; this is why the divisions of ParaLink makes sure that every department head is
well-informed regarding the changes that one makes. The department heads should regularly
report to the Chief Executive Officer regarding the concerns that were initially addressed by the
Board of Directors. This process reflects the importance of having an organizational structure;
following the top-down approach in management, a system of command was put into practice.
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CHAPTER III: PRODUCT
To address both this need for sustaining an ergonomic position while reading and
lessening the weight brought to school, ParaLink will introduce the BookPort to the market. It is
a bookstand that can be convertible into a file case/folder. The core benefit provided by the
product is both efficiency in terms of storage, and comfort to those who use it as a book stand.
Not only will the product address the issue of bookstand users which is portability, but it will
also fulfill expectations of file case users in functionality.
Majority of the book stands seen around the campus, mainly the library, are wooden and
bulky. With BookPort, students do not have to go through the extra stress with carrying such
stands and could even lessen the weight carried around by putting only what is needed inside the
BookPort. The product is not an actual day to day necessity but would greatly affect the student’s
weight of items carried daily. A book stand’s main purpose is to alleviate neck issues while
reading by allowing to read in a position that would not need to have an arched neck and fatigued
hands.
Unique Features
The unique features that the BookPort provides is its ergonomic design mainly for
students who study for extended periods of time. It is a different take on the traditional book
stands students have, mainly because of its material. Instead of being wooden the main fabric
material to be used is leatherette otherwise known as synthetic leather that contains pockets
which acts as a means of storage the students may use to place their papers in. Going further into
detail on its storage capabilities, the size of the BookPort is 8.5 by 11 inches large enough to
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carry papers the size of a short bond. The stand is designed to hold books as thick as two inches
and as tall as 12 inches.
To be able to appeal to a larger market, the BookPort will be designed in such a way that
it both satisfy needs of book stand users and provide functionality with its convertible into a file
case/folder feature. The colors that will be produced is based on the usual colors for file cases
and folders which are Jet Black, Leather Brown, Burgundy Red and Midnight Blue. There is also
room for inclusion of other colors as the business progresses and a demand for other colors
presents itself. Another unique feature of the BookPort will be based on the lower price that will
be set against competitors. Another company produces a similar product but the BookPort can
compete against it by offering the same benefit for a lower price.
Stages of Development
The idea for the BookPort was created from the use of book stands by students in various
universities, including De La Salle University. These book stands are used to provide comfort to
students who read a lot of books and other reading materials for a long period of time. It is also
noticeable that many Lasallians bring file organizers to school as a substitute for a bag. These
file cases serve as storage for papers, notebooks, pens, and power banks. Because of the trend in
lessening the weight of things that are carried to school, the proponents developed a product that
would combine file cases with bookstands to completely lessen the weight brought compared to
bringing the traditional wooden book stand. The BookPort serves the functions and features of
the two products including additional features that the market would prefer such as
personalization of the product.
After the final decision of the BookPort as the final product, research was conducted to
evaluate feasibility and research on processes that will be needed to create the product. A
meeting with the manufacturers and sourcing of materials was done in order to determine the
most effective way to use existing capital to match with the desired cost and pricing. The
feasibility of the product was also investigated through a survey questionnaire. The target market
and segment were identified, and certain strategies were formulated in order to reach them.
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Below is an Idea Generation Flowchart that was used as guidance in coming up with the product
idea and planning of activities.
In terms of product specifications, ParaLink aims to improve its efficiency for storage,
functionality and design according to current trends. It will enable our products to store more
items, lightweight and easy to carry, functional, durable, and aesthetically pleasing. All of which
are characteristics of file cases or folders that customers usually consider in buying these items.
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Trademarks, Patents, Copyrights, Licenses, Royalties
The company will apply for the following in the Intellectual Property Office;
Brand Name
ParaLink’s BookPort, an ergonomically designed bookstand that multi-functions
as a file folder. The brand name is to give emphasis on the idea of being a portable
bookstand for the customer’s comfortability upon reading books and convenience with
bringing their papers for their everyday endeavors.
Brand Logo
Government Approvals
The company ParaLink has decided to take on the title of a business a step further and not
remain just a simulated business. ParaLink will be registered as a Partnership (Limited) company
with its business partners being: Arvel Bansil, Ron Medina, Paolo Nicolas, and Anton Tabora.
The business documents and permits are to be registered by the Securities and Exchange
Commission (SEC). Through this, ParaLink will receive a certificate of registration that would
allow the company to begin operations. ParaLink must also secure a mayor's permit before the
operations begin. With respect to its operations, the company will be having taxes collected upon
sales which are to be filed by the Bureau of Internal Revenues (BIR). All permits and
certifications are going to be filed in the government offices of the city of Manila, Philippines.
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Product Limitations
The product is very specific in its purpose and features to a defined market. It caters to
the needs of students who read books often and bring file cases or organizers to school. Because
of this, the product is limited to certain functions that does not fit with the needs of everyone in
the entire student population.
From a perspective outside the desired market segment, the product will be limited to
students who often read. These people are more likely to be interested in using bookstands if
they have not used it before. Their reading habits are caused by a lot of factors such as
personality, ingrained interest in reading, and/or a need for extensive reading in the case of
students. These factors can also be considered as limitations toward their need for the product.
Electronic books or e-books can also replace traditional books and can be used by these readers.
However, the product remains functional to these types of readers because e-book readers,
tablets, and other gadgets can be docked in the book stand and serve its purpose.
In addition, the product also cannot cater to students who bring a lot of things to school.
This is because file cases/folders are used to minimize the things brought, and those needing a
large amount of storage will opt to use a bag or backpack instead. However, this is not entirely
bad because there is a number of backpack-using students who also use file cases/folders to
organize their important documents. This product is to serve only as an accessory item to a
customer current items brought to school.
Product Liability
The product holds little to none with respect to liabilities. It is a simple school supply
accessory that is lightweight and could be carried around effortlessly. The materials used in
producing the product are also biodegradable, meaning the final product itself is not harmful to
its environment even when disposed. With that regard, ParaLink will not be held liable for any
misuse or improper disposal of their products.
ParaLink will not be liable for the following:
a. Damages after customer use of the product - There will be no refund, replacement or
allowance given to customers whose products have been reportedly damaged or
27
mishandled under their care. However, it can be considered if the duration from the date
of purchase fits in the warranty period.
b. Returns after the given 7-day warranty period - Request for returns and exchanges will
not be honored after the allotted warranty period. As stated in Article 68 of Republic Act
No. 7394 or the Consumer Act of the Philippines, retailers have the freedom in
establishing guidelines for warranty and replacement. However, consumers must also
provide necessary information and documents such as the proof of purchase. ParaLink
will also make sure that customers are aware of the warranty policies upon purchase.
As ParaLink continues to grow, products other than folders such as laptop or tablet cases that
students can use in school which can also store papers will be developed. ParaLink will also be
open to customer feedback and suggestions. The company envisions creating similar products
and expanding the product line by offering more innovative combinations of products that are
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already currently offered separately. This is for a more proper assessment on the demand of the
customers, and to improve customer relations.
Production
Production Process
Labor Requirements
The labor shall be equally divided among the current members of the company, ParaLink.
Based from the Production Process Flowchart, the activities mentioned would require attention.
Arvel Bansil Supply Gathering The member assigned Arvel Bansil & Ron
to this shall look for Medina
the main supplier and
possible substitute
suppliers (if
necessary) to
successfully mass
produce BookPort.
Ron Medina Product Assembling The member assigned Ron Medina & Paolo
shall overlook the Nicolas
whole product
assembling of
BookPort as guidance
and if it is being done
right.
Paolo Nicolas Quality Inspection The product made are Arvel Bansil &
inspected if it shall Antonino Tabora
pass as a quality
finished product to be
sold to the market.
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sold are then Antonino Tabora
packaged and the
member assigned
shall inspect the
packaging if it houses
the product properly
and safely.
Table 2.1 Distribution of Labor
Production Output
The company aims to successfully produce 100 units of BookPort in its startup selling
and will not go any lower than 80 units to be produced and sold. Production is based on the
material to be bought by the supplier. If the material is bought in a bulk larger than the goal units
to be produced, the company shall not exceed a maximum of 140 units of BookPort to be
produced. Cost is inclusive of delivery to the headquarters of ParaLink.
Goal Output 100 Units 350 PHP * 100 units = 35000 PHP
Maximum Output 140 Units 350 PHP * 140 units = 49000 PHP
Table 2.2 Production Output Goals
Facilities
ParaLink is new to its industry, and with that regard it is to be expected that its facilities
are to be of little amount. For retail purposes, ParaLink will be stationed on a booth in the
Yuchengco lobby, which is located in De La Salle University. Other than a station for retail, the
company will have its manufacturer’s factory in order to perform the production of its products.
This factory is located in Binondo, Manila. Lastly, the main office of ParaLink will be located in
WH Taft Residences Floor 18 room G. This location serves as the main office by how
geographically close it is to De La Salle University, where the selling of its products is to take
place. It is to be noted that this location also has access to multiple modes of transportation and is
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in vicinity of multiple malls which may soon serve as future outlets for sales. This condominium
unit is owned by one of the founders, Arvel John Bansil, as supported by a lease.
Suppliers
ParaLink decided to have only one supplier for the whole product because BookPort
cannot have separate parts from different suppliers. Various possible suppliers were sourced
from existing businesses that offered or manufactured similar products to the BookPort. After the
process of pitching the design and idea to different manufacturers and finalizing the
specifications regarding the materials to be used, ParaLink decided to go with EMG Enterprises
as the manufacturer for the BookPort. The design was accepted, and certain agreements were
made. There are no backup suppliers because management does not think that a backup would be
needed as of the moment. Significant purchasing contracts are shown below.
EMG Enterprises is a family owned company based in Metro Manila that specializes in
making souvenirs. ParaLink finds EMG Enterprises as the best choice because they are open to
cater innovative designs and ideas for new products since they are a souvenir making company.
Below are the supplier details.
EMG Enterprises Binondo, Manila Mrs. Ritz Go +63 916 765 4896
(Owner)
Table 2.3 Supplier Details of the BookPort
Environmental Factors
Much like all plastic based products, BookPort appears to be dangerous to the
environment. However, ParaLink ensures that all processed BookPort finished products are made
with the finest of quality which makes the product last long periods of time and therefore keep
waste and disposal at a minimum. Also, leatherette does not harm any animals in the process of
its making which makes BookPort an animal-friendly product and this avoids the disposal of
excess animal waste. However, even with the durability of BookPort, if the product is improperly
used, the product may break and result to its quick disposal and deal damage to the environment.
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CHAPTER IV: MARKETING PLAN
This chapter presents the analysis of the School and Office Supplies industry in the
country and in the current market where ParaLink will operate. Moreover, a target market has
been identified to be the basis of marketing strategies that will be employed. This will enable the
company to communicate effectively the market being targeted.
Industry Profile
ParaLink, along with bookstores, stalls, and other companies that manufacture and sell
supplies that are used in school and in the office are under the School and Office Supplies
Industry. Even though one might say that the industry is seasonal, it continues to be a dynamic
industry because of the consumable nature of most products that this industry includes. In fact,
MarketGate (n.d.) notes that the back-to-school shopping season is the second-largest seasonal
shopping period of the year in terms of consumer spending.
Current Size
ParaLink is under the School and Office Supplies industry, which is an extremely large
industry in terms of its scope of products. The company is offering a book stand that also serves
as a storage for papers. If looked more into detail, the industry of book stands is actually small
where majority have similar design, but for paper storage there is a wide variety made for almost
anyone’s preference. With the product being a file-folder bookstand, not only does it enter the
industry of paper storage or bookstands, but also the industry for folders in terms of additional
compartments which holds other school/office everyday items such as ball pens, pencils,
calculators, etc.
Growth Potential
With respect to the growing number of readers each day, as well as students, the number
of buyers is constantly increasing. BookPort is a taking a new design to the visibly present
industry, the growth of the product in the industry is most likely to be stable. Using the data
gathered from the survey form given out, it was also found that most of the respondents read
books and felt discomfort while doing so. Considering that e-books exist as a way to keep up
with the advancement of technology, bookstands may also be of use to mobile devices such as
cellphones & tablets. This also tackles the use of cellphones and tablets for the viewing of videos
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and/or films which may serve as a stand to ease the viewer’s use of hands and bowing of head as
they watch. With e-books, videos/films as part of technology, BookPort may be of use for the
years to come.
Geographic Locations
BookPort is a product that is mostly used by students because of their need for reading in
large amounts of time. Its convertible function as a file case/organizer can also be used by
students because of their habit in using these products as storage for important documents.
ParaLink will focus on the National Capital Region or NCR because this is where the School and
Office Supplies Industry thrives. Most offices are located in certain cities from this region and
there are also a large number of schools in this region, both public and private. Below is a picture
containing the cities within the NCR.
Industry Trends
ParaLink currently belongs in the school and office supplies industry. Trends have
remained consistent without any major changes in its recent years. As the founders are students
of De La Salle University, a trend noticed through observation would be how the students limit
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their supplies to only what is needed for daily activities. The students who tend to pack light
often choose to carry a file folder rather than actual bags. Students who study using books often
have a bookstand being used as the text is being read. Trends in sales often rise during the start
of the academic season. There are multiple companies that supply products that fall under both
school and office supplies as a classification.
The switching cost of the buyers are low, resulting to a high threat to the business.
Although the product is unique compared to most products, there are also a number of products
that can provide the same benefit but in a different manner. With that being said, substitutes may
appear to have a high attractiveness to the buyers, but once the factor of how BookPort provides
all through a single product, it would be safe to assume it is to stand out in its industry.
With respect to the technological advancements going on in the industry such as innovative ways
to efficiently store school supplies, and with attention to the technological advancements of this
era, it is expected that future trends would involve major deviations from the traditional supplies.
An example of a technological trend would be the conversation to electronic books that are to be
used during classes.
Seasonality Factors
The School & Office Supplies industry would bloom the most during back to school
seasons. With BookPort having the main target audience of students, back to school days are
when students buy their new books for the new academic year to come as well as look for
supplies in office/school supplies stores. Catching the eye of students buying new supplies,
BookPort makes a great combination for their new set of books to be used in their everyday
endeavors in school. Although it could pass as a leisure item for regular book readers, majority
of its market is on students who would mainly use it for school. Adults from family vacations are
most likely to go back to work as well. This opens the opportunity for office workers who use
bookstands in presentations or simply to hold their paperwork to make use of BookPort.
Profit Characteristics
Since the target market of the company are mainly students, most of the profits would be
based on the student’s allowance. The company shall aim to sell BookPort at the lowest price
possible fitting for the average allowance of a student based on the survey we conducted.
However, as we attempt to give way for students to be able to purchase this product, ParaLink is
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still subject to change its prices if necessary to achieve its goal profitability or to reach its break-
even point.
Distribution Channels
The current businesses under the School and Office Supplies Industry commonly use a
one tier approach in their distribution channels. This includes stores like National Book Store
and Expressions, as well as stores that are commonly found near school campuses. In a one-tier
approach, the manufacturer sells its products to a retailer. The retailers are the main distributors
of the products to the users. The retailers usually buy products from manufacturers so that these
products can be named after their specific brand such as Best Buy of National Book Store. Some
manufacturers also employ a direct approach to distribution and serve as distributors as well to
customers or end users.
Basis of Competition
ParaLink bases its competition for the BookPort with 2 factors: its main purpose and its
benefit. For the competition in book stands, it threats of other competitors are not so high. In
contrast, the competition for storage is high due to the sheer amount of designs other products
have. Explaining further in detail for the competition of storage, many products in the industry
sell file-folders of different sizes and compartments for additional storage not limited to paper.
Also putting into consideration, the competition into creating the base of file-folder itself in
terms of durability, design, and weight. According to the data results of the survey questionnaire
based on 120 respondents, 27.5% (33 respondents), 8.3% (10 respondents), and 19.2% (23
respondents), of the respondents considered durability, aesthetic designs, and lightweight,
respectively. This gives the product a lot more things to consider into pushing through with
BookPort against its competitors in the perspective of storage.
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Competition Profile
Porter’s 5 Forces
High Competitive Rivalry
For the industry of School & Office Supplies, there isn’t much difference in every
product being sold. The number of unique features that every product can contain is usually
similar in some way to another product being sold by other companies. For example, BookPort
has only the unique feature of the bookstand and most of the other features are common among
products such as more capacity, lightweight, appealing design, etc. Having also different
companies in the industry of School & Office Supplies, both local and international, we the
competitive rivalry of the School & Office Supplies industry is high.
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Strong Threat of Substitution
The bookstand being the main product of BookPort and not the file-folder, there are
many other ways to make a book or tablet stand. Also, in the aspect of the file-folder for
BookPort, there are many other products with more focus given on the capacity, design,
durability, that BookPort may be deemed inferior to. There are also other bookstands much more
sturdy or bigger in size that may support bigger books which may cause the market to lead to
individual bookstands instead.
Customer Profile
Demographic Segmentation
Age
Majority of the current available market of ParaLink’s BookPort are students for reasons
that are specific to the age groups that they belong to. These include Senior High School,
Undergraduate, and Graduate school students. While Senior High School and Undergraduate
students are usually between the ages 16-18 and 17-21 respectively, Graduate school students are
included in various age groups. However, most of the Graduate school students who often read
are young professionals that are aged between 21-26. Therefore, these age groups will be mainly
considered in employing marketing strategies. It is also important to note that the product will
also be available for purchasing online. People who belong to these age groups are well
acquainted with technology and are more likely to buy online.
Gender
ParaLink does not consider gender as a consideration in marketing its product. This is
because gender does not have relationship with the buying behavior of the market towards book
stands and file folders. The business will provide an equal number of variety and choices to any
gender.
Occupation
The users of book stands are students. Even though reading habits vary from each
student, the market research conducted shows that almost all students believe that book stands
will help them specifically in maintaining a sustainable and comfortable position while reading
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whether it might be for leisure or a requirement. Majority of the buyers of file cases/folders are
also students who use them in organizing school papers and other important documents. De La
Salle University is a good start-up market to sell the BookPort because of its large student
population.
Income
The target market of ParaLink are students from senior high school and college. Because
of this, the money available for spending is from the allowance given to them. As students, most
of the allowance go to varying needs and wants, including school-related expenses. For some,
cost of living expenses is also an additional. From the market research conducted, it can be
concluded that most members of the target market only have a certain amount that are allocated
for purchasing unsought products such as the BookPort. However, because most have enough
savings based from the expenses and allowances, there is a potential for sales from these people.
Education
College students, including Undergraduate and Graduate, are more likely to use book
stands because of the many reference books that they are using to aid in their academics. The
senior high school students are also potential customers, but ParaLink will focus on marketing
the product to college students because of their increased.
Personality
The personality types to be recognized by ParaLink as their market are: The aspirers, explorers,
and mainstreamers. Aspirers for the aesthetic vibe that BookPort provides upon usage. Explorers
are for those who are willing to take upon the chance to try the new product, and Mainstreamers
for those who seek the convention and values to be provided by the product.
Behavioral Segmentation
Usage Rate
In terms of light, medium, and heavy users of the product, majority or ParaLink’s customers are
to be expected to fall under the medium users. Although there will be a significant amount in the
light users, these people are classified under medium for the reason being how the product can be
38
utilized. Even with the user not using BookPort to hold a book up, the user will also most likely
use the product as a means of storage for the papers they carry.
Loyalty
The company is new in its industry, but in terms of the product not many competitors
have designed a bookstand that would also act as a means of storage for their paper. Through the
emergence of a new product type, the company is expected to gain loyalty from its market by
being one of the first for production. The growth in loyalty is expected to increase future sales
for the company.
Occasion
The company will aim for the following occasions to where BookPort will be purchased
most often: Beginning of each academic term for the year which are June, September, and
December. Other than the beginning of each term, the market is also to be expected to have an
increase in purchases during Christmas, as a means for gifts.
39
have the easiest access to the outlet because the initial selling of the product will be located at De
La Salle University.
The secondary market ParaLink will target would be the staff, mainly the professors of
De La Salle University, followed by students and teachers outside of DLSU. ParaLink believes
that not only students will see the need of purchasing the product, but professors may also
choose to purchase it for the need and problem it solves. ParaLink also believes that the market is
not only limited to the population in DLSU, mainly because once online selling is to take place
people outside the population may be interested as well; provided they search for the same
benefits BookPort may provide.
Pricing Profile
BookPort’s pricing shall be based on cost-based pricing. Having a production cost of 350
Philippine Peso (PHP) for every unit, ParaLink shall price BookPort at 500 PHP. This is in
respect to the 120 respondents based from the survey given which has almost 95% of the entire
respondents answering that they will go for a price range of around PHP 300-500. With this, for
every unit sold, ParaLink shall gain a profit of PHP 150.
Sensitivity of Price
With the idea of market skimming, ParaLink shall start selling BookPort at its highest
initial price of 500 Philippine Peso (PHP) independently even if demands go higher. However,
with the possible changes in competition in the coming future of new products entering the
product, BookPort is prepared to be marked down in price. It shall also vary in terms of supply &
demand, in which if BookPort is having low demands for long periods of time, ParaLink shall
aim to at least reach its break-even point and lower down BookPort’s price temporarily.
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Gross Margin on Products/Services
The gross profit margin below shows the percentage of profit BookPort shall generate for
the company. After calculating BookPort’s projected costs, net sales and gross profit, using the
formula for Gross Profit Margin, the company shall receive a 30% profit from the sales of
BookPort.
= 127,500 / 425,000
= 0.3 or 30%
Table 3.1 Gross Profit Margin
Break-Even Analysis
ParaLink will order units of the product monthly which various from each month. The
break-even analysis will be based on a year of operations, specifically Year 1 and 2. This will
show how many units must be sold in a year to be able to cover total costs for each unit even
without gaining profit.
Break-even Analysis
Revenue 500x
x = 595 units
Table 3.2 Year 1 Break-Even Analysis
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Year 2 Break-Even Analysis
Break-even Analysis
Revenue 500x
x = 893 units
Table 3.3 Year 2 Break-Even Analysis
Based on the tables above, ParaLink has displayed 2 years of break-even analysis for
their operations. Where x symbolizes the number of units needed to be sold in order to match its
cost otherwise known as break-even. For year one, BookPort has accumulated an approximate
cost of 297,500 Philippine Pesos (PHP). With the selling price of each unit being PHP 500,
ParaLink must be able to sell 595 units in order to breakeven. With respect to the 2nd year of
operations, it is expected that ParaLink will increase in sales for the said product. With that being
said, the cost is to increase as well; it is expected to increase to a total of PHP 446, 250. The
selling price of the BookPort is to remain constant and with the same formula ParaLink will be
able to break-even at a total sale of 893 units.
Market Penetration
The strategies that will be described will highlight the methods that ParaLink will employ
for the business to successfully penetrate the market and communicate effectively to the target
market the introductory product which is the BookPort. Moreover, this will explain the important
roles of distribution channels, sales representatives, direct sales force, and telemarketing in
selling the product to the market.
Distribution Channels
ParaLink will only be introducing its first product to the market. Therefore, the expected
number of customers would be just enough for the current members of ParaLink to facilitate.
ParaLink shall use the one-tier approach for the distribution channel of the product. BookPort
shall come from the suppliers and ParaLink will serve as the intermediary to selling it to its
customers. As the first step for BookPort in the market, it shall be sold via a stall in the campus
42
of DLSU during the bazaar. However, BookPort will also be open to online communication for
different universities wishing to attain BookPort, in which the product shall be delivered to
customers who doesn’t have access inside the DLSU campus for its bazaar via meetups.
ParaLink also has a backup plan of having a delivery service via courier in partnership with LRC
Xpress if the market becomes too large for meetups. The delivery fee shall be shouldered by the
customer.
Sales Representatives
The founders of ParaLink acting as sales representative has a main objective of
increasing value for both the product and between customers. As sales representatives, they will
be the first encounters of the customers with regards to feedback and complaints. Through this,
the founders will develop the main goal of how the product would satisfy the most of its market.
The founders will serve as the sales representative and will not have anyone hired for the primary
reason of: the company is still starting. In this process the increase in salaries expenses are to be
deducted, and overall reducing the expenses of the company.
For the online selling aspect of the operations, the roles of the sales representatives will
be to handle the advertising of the product through means such as the social media platforms.
The sales representatives will also handle the interpretation of data for online purchases as well
as online feedback. Through the process of the founders being sales representatives, for both in
person and online, the founders believe that they will be able to widen their scope in marketing
tactics by understanding their market more.
Direct-Sales Force
The business will not hire new or outside sales representatives. The partners themselves
will act as the sales representatives and so the direct sales force will depend on strategies that
will be employed according to the specific plans made. This will be better for the business
because the partners have a more in-depth knowledge of the business, the product and the
strategies that will be used allowing ParaLink to build stronger customer relationships. A direct
sales force will be the primary method for distribution of ParaLink. Through this, the desired
message for the market to received will be communicated more effectively because end users or
customers can directly ask the sales representatives their inquiry right away. This method is also
43
deemed more fitted for the business because people in the target market do not usually go
directly to retail shops for unsought products and a sale can be initiated more conveniently.
Direct Mail/Telemarketing
ParaLink will also employ such marketing techniques for higher sales. Nowadays where
the internet is used as a platform to communicate messages specifically marketing
communications, the partners believe that effective marketing of our product will be beneficial.
In the market research conducted, there were some interested respondents who opted to include
their contact information for the purpose of being updated when the BookPort is available
already. When its operations start, these interested respondents are going to be contacted through
their given information. Also, other people that also express their interest toward the product will
be consistently updated through messages in various social media platforms. These people
include those who react (such as likes, shares, or comments) to any of the advertising materials
that ParaLink will be releasing. The target market, which is composed of students from De La
Salle University, can also be reached by messages in Facebook. People who react to posts in any
of the public groups composed of De La Salle University community members will be
considered potential buyers, who are to be treated with respect.
Trade Shows
The core product of ParaLink is the comfortability and convenience of frequent readers.
Because of this, the business deems that book related events and places such as book launches,
book fairs, symposiums and the like are great places to set up distribution strategies. ParaLink
will join and cooperate with small and medium enterprises in trade shows that will be held within
Metro Manila. The following are the specific trade shows that are being targeted:
45
literature, and culture from top Filipino writers and artists, as well as international
bestselling authors (Readers and Writers Festival, n.d.).
3. Book Binge Bazaar
- A book expo that showcases books ranging from local writers to bestselling
authors. Its main proposition is the lower prices of books. According to CNN
Philippines (2018), it also includes a book signing and a question and answer
forum with the authors themselves.
Future Markets
ParaLink is currently focusing on students inside the university belt. However, being in
the industry of School and Office Supplies, our future market may extend to office workers. The
products to be made in the coming future shall be focused on combined products that offer
convenience much related to BookPort. A reason why ParaLink wishes to focus on combined
products that offer convenience is because of how these products are usual everyday items that
are very much open to any market. ParaLink is open to creating more innovative products that
focus on improving the efficiency of study and work or in other words focusing on creating
ergonomically sustainable products. Taking BookPort as an example, BookPort’s main market
would be students or bibliophiles. However, according to our survey, there are actually graduates
of law wishing to attain of BookPort as soon as possible even if it is not yet in sale. From this
basis, ParaLink sees office workers as a potential future market.
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CHAPTER V: OPERATING AND CONTROL SYSTEMS
47
would immediately be appealed for. ParaLink would like to pay their Notes Payable as quickly
as possible and would prefer one-time payment to cover the whole debt. Payment terms would
always be negotiable and ParaLink would take terms into serious considerations to ensure it is fit
with the company’s short-term and long-term goals.
Reporting to Management
ParaLink’s Management Reporting System is as follows:
1. Every report runs through a set of standardized activities and procedures in order to
ensure effective and efficient processing.
2. Each department is required to create a weekly update report for the Board of Directors to
review and act upon.
3. If the department cannot come up with a weekly update report, the Board of Directors
must immediately be informed of the reason why and must strictly be able to create the
report the following week.
4. In the case of proposals to the Board of Directors, an employee must first secure an
authorization for proposal from the Strategic Operations Department. Once approved, the
employee must submit its proposal abstract to the Board of Directors and if again,
approved, a meeting will be set for the employee to defend their proposal.
5. In the case of concerns and complaints, the procedure for the proposals would also be
implemented before getting a chance to meet with the Board of Directors.
6. Every authorized report facilitates the monitoring of services and service quality and
every implemented reporting is documented.
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7. Reports are classified by the following priorities: basic and superior. Basic means the
report need to be executed following in basic order, while superior means the report has
higher priority and needs to be executed in first row.
8. All reports are going to be kept in record physically and digitally for future reference.
Staff Development
ParaLink’s management will be extremely keen on staff development as it is extremely
important to uplift a healthy work environment where every employee is motivated to do his/her
work efficiently and productively. The top managers are more than willing and able to mentor
future employees and mold them into the culture of innovation that ParaLink wants to achieve.
Inventory Control
ParaLink will be purchasing every month which means inventory would be much easier
to clear out due to only needing sell a set number of units per month rather. All inflow and
outflow of units from the inventory would be regulated and recorded via Microsoft Excel. Units
unsold from the prior month would be the priority units to be sold before the newly purchased
units for the following month. It will be a goal for the company to clear out inventory at year-end
and the number of units to be purchased will be decided on by the Board of Directors and will
solely base it on the sale performance for the month prior.
49
be able to appeal for either a partial refund, full refund, or replacement depending on the
circumstances of the product has. Beyond the one-month period, a customer would no longer be
able to appeal for either a partial refund, full refund, or replacement and the company would no
longer be held liable for any damage of defect the product sold has underwent.
The company would prioritize transparency on all transactions done within all the
departments. This is to ensure that every employee is aware of what and how the company is
doing. There would be written financial and transaction reports weekly sent to all the
departments for information to be disseminated and dissected properly by everyone. Once an
abnormality or concern about the budget occurs, everyone in the company is free to consult or
ask the Finance and Accounting Department for clarification.
Security Systems
ParaLink would perform internal auditing to avoid financial and legal problems for
security reasons. All cash that ParaLink has will be safely stored in either a safe deposit box or
be stored in the company’s official bank account which only the Board of Directors would have
access to. Inventory will all be stored safely in the residences of the Board of Directors to cut
costs for requiring a warehouse or storage area.
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Documents and Paper Flow
As a registered business, ParaLink will be issuing official receipts to customers. Below is
an example of the official receipt.
An acknowledgement of every transaction is the only document needed for the business.
ParaLink will be selling in two methods which are physical or direct selling and online
transactions. The following will show the flow of each transaction and how the document will be
used.
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START
Identify
potential
Give Use
business marketing
No Success END
ful?
Ye
No Is Ye Record
custome transaction
Receive Is
payment ther
END
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Planning Chart
Product Development
The product will be ready for selling by the month of September 2018 and will plan to
continue increasing targeted sales monthly. Conceptualization of the product idea started in
March of 2018. The management team decided on how the product design will look like and
what will be its main features and functions in May of 2018 to June of 2018. The marketing plan
was concretized and finalized by the management team by August of 2018, subsequently the
product design was sent out to the main supplier, EMG Enterprises, for formal manufacturing. In
September of 2018, ParaLink’s BookPort will set out to the free market available for purchase in
four different colors and the advertising and marketing campaign will also launch. ParaLink’s
social media accounts will be up and running by the first week of September to be formally
accepting online orders via Google Forms. September onwards will be the final phase of
development, actual selling and operating ParaLink for growth and profit.
Financial Requirements
ParaLink would only be needed the capital by the month of August 2018, as this marks
the start of the purchasing and manufacturing of BookPort. From then on, a monthly investment
of PHP 50,000 will be required from the Board of Directors for the company to operate
successfully. The PHP 50,000 required monthly is not fully going to be consumed by ParaLink
every month but will be used as a contingency plan in the case that an emergency occurs. Excess
money will just be placed as extra capital to work with and can be withdrawn by any of the four
(4) managing partners when deem it be.
53
Marketing Flow Chart
The strategies that will be used by ParaLink for marketing will be based on a market
research to be able to understand and identify the right market to target. From this, a marketing
plan can be formulated, and specific promotional strategies can be employed based from these
plans. After the implementation, the business will make sure that evaluation of effectiveness will
be done to know if it is better to change and improve the plans than continuous implementation.
Conduct a Formulate
START marketing plan
market research
Is it
No Improve
effective marketing
program
Yes
Continue
implementation and END
re-evaluate from
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Management and Infrastructure
ParaLink believes that additional management and infrastructure would not serve the
company good in at least the first two (2) years of operation. ParaLink deems that it should only
need extra management members and infrastructure when gross annual sales exceed PHP
1,000,000. This is because when a company generates a revenue of PHP 1,000,000 it can no
longer only have a labor force of five people and little infrastructure to show for. Expanding the
company comes with its overall growth and this is not to be expected in the first few years of
operations as this is only a start-up business with limited funds to work with.
Risk Analysis
A major potential risk for BookPort is that it can be easily copied and sold at a different
name. The idea could be easily copied, and competitors might just change a little aspect of the
product and ParaLink cannot do anything in terms of legal aspects. Competition being too steep
and BookPort might not have a place in the market could be a possible but unlikely risk as the
product idea is quite unique, unheard of, and innovative.
Another risk than ParaLink runs is customers not being able to see the value of BookPort.
Failing to capture value from customers is definitely possible but target marketing would surely
ease the possibility of this happening. This means that the company would only target those
particular people that may have interest in a product of such and avoid those who seem to not
gain interest from BookPort.
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CHAPTER VI: FINANCIAL PLAN
Units Sep- Oct- Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- YEAR 1
Purchased 18 18 18 18 19 19 19 19 19 19 19 19 TOTAL
Jet Black 15 15 15 15 15 15 16 16 17 17 17 17 190
Midnight
Blue 20 20 20 20 20 25 25 30 30 30 30 30 300
Burgundy
Red 15 15 15 15 15 15 15 15 15 15 15 15 180
Leather
Brown 15 15 15 15 15 15 15 15 15 15 15 15 180
Total
Units
Purchased 65 65 65 65 65 70 71 76 77 77 77 77 850
Figure 15: Breakdown of the Monthly Purchases of ParaLink for the First Year of
Operations
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Sep- Oct- Nov- Dec- Jan- Feb- Mar Apr- May Jun- Jul- Aug YEAR 1
Units Sold '18 '18 '18 '18 '19 '19 -'19 '19 -'19 '19 '19 -'19 TOTAL
Jet Black 14 15 18 15 17 13 13 15 13 19 17 21 190
Midnight
Blue 18 20 22 20 24 27 21 24 21 34 32 37 300
Burgundy
Red 10 8 12 12 15 23 14 15 15 18 19 19 180
Leather
Brown 12 11 15 13 16 10 13 14 12 20 21 23 180
Total Units
Sold 54 54 67 60 72 73 61 68 61 91 89 100 850
Figure 16: Breakdown of the Units Sold per month by ParaLink for the First Year of
Operations
57
Revenue Sep-'18 Oct-'18 Nov-'18 Dec-'18 Jan-'19 Feb-'19
Jet Black ₱7,000.00 ₱7,500.00 ₱9,000.00 ₱7,500.00 ₱8,500.00 ₱6,500.00
Midnight Blue ₱9,000.00 ₱10,000.00 ₱11,000.00 ₱10,000.00 ₱12,000.00 ₱13,500.00
Burgundy Red ₱5,000.00 ₱4,000.00 ₱6,000.00 ₱6,000.00 ₱7,500.00 ₱11,500.00
Leather Brown ₱6,000.00 ₱5,500.00 ₱7,500.00 ₱6,500.00 ₱8,000.00 ₱5,000.00
Total Revenue ₱27,000.00 ₱27,000.00 ₱33,500.00 ₱30,000.00 ₱36,000.00 ₱36,500.00
58
Figure 19: Total Breakdown of the Net Income/Retained Earnings of ParaLink for the
First Year of Operations
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ParaLink will be incorporating a monthly purchasing plan to avoid having excess
products as the company will seek to clear out inventory before starting the second year of
operation. As the year progresses, management will continue to reassess how much units to be
purchased according to how much the product sell. By the 4th quarter of the year, units
purchased are increased by 18% to accommodate the increasing demand the company expects
for the product. Purchases for the color Midnight Blue is significantly higher than the others as
based on the marketing research survey conducted this color has been selected as the preferred
color. Purchases for the color Jet Black is seen to increase in the 4th quarter of the fiscal year as
it is seen to be the second-most preferred color based on the responses received from the survey
questionnaire. Burgundy Red and Leather Brown round up the top 4 most preferred color
according the survey conducted by the marketing department. The total purchases for the first
year of operation is 850 units and each and every unit is expected to be sold at year-end which
would explain why there is no Merchandise Inventory account in the Statement of Financial
Position as of year-end August 31, 2019. One unit of BookPort will have a cost price of PHP
350.00 and this will stay consistent for at least the first 2 years of operation. It is indeed a goal
for the company to lessen costs per unit to increase the gross profit margin.
The number of units sold, and the number of units purchased are in correlation which
each other as both will be at a total of 850 which means all units purchased are also to be sold
within the first year of operation. A slow and steady monthly growth in sales is to be expected as
more people would be aware of BookPort and the audience of the products grows. Midnight Blue
is again expected to be the best-selling color at year-end followed by Jet Black. A total of 300
units of Midnight Blue BookPorts will be expected to be sold at year-end. The company will
BookPort at PHP 500.00 a piece for all the colors currently available for purchase. Cost of goods
sold would be at PHP 297,500 to be able to cover the 850 units ParaLink aims and project to sell
for the first year of operation. The total revenue to be projected is at PHP 425,000 and minus the
cost of goods sold of PHP 297,500, a gross profit of PHP 127,500 total for the first year of
operations. Operating expenses of PHP 37,900 will be deducted to the gross profit to acquire a
net income/ retained earnings value of PHP 89,600. The company believes that this is the
estimated sales forecast for the first year and will use this as a guide to be able to have set sales
60
goal going into the future. The company is expected to profitable just after the first month but
only with a net income of PHP 800. Deciding to purchase monthly rather than just purchasing
once for the whole year helps ParaLink to stay profitable and break-even every month as an
extremely large cash outflow of a one-time purchase is harder and longer to receive profit from.
Purchasing monthly gives ParaLink the chance to create short-term objectives that will help
complete and progress on long-term objectives.
Units Sep- Oct- Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- YEAR 2
Purchased 19 18 18 18 19 19 19 19 19 19 19 19 TOTAL
Jet Black 25 25 25 25 25 25 25 25 25 25 25 25 300
Midnight
Blue 30 30 35 35 35 35 35 35 35 35 35 35 410
Burgundy
Red 22 22 22 22 22 22 22 22 22 22 22 23 265
Leather
Brown 25 25 25 25 25 25 25 25 25 25 25 25 300
Total
Units
Purchased 102 102 107 107 107 107 107 107 107 107 107 108 1275
Figure 20: Breakdown of the Monthly Purchases of ParaLink for the Second Year of
Operations
61
Sep- Oct- Nov- Dec- Jan- Feb- Mar Apr- May- Jun- Jul- Aug YEAR 2
Units Sold '19 '19 '19 '19 '20 '20 -'20 '20 '20 '20 '20 -'20 TOTAL
Jet Black 21 23 22 25 26 24 26 24 28 29 26 26 300
Midnight Blue 33 31 31 32 33 31 34 33 36 40 38 38 410
Burgundy Red 19 18 19 21 20 24 21 22 23 24 28 26 265
Leather Brown 22 18 24 20 26 23 27 25 26 27 30 32 300
Total Units
Sold 95 90 96 98 105 102 108 104 113 120 122 122 1275
Figure 21: Breakdown of the Units Sold per month by ParaLink for the Second Year of
Operations
62
Revenue Sep-'19 Oct-'19 Nov-'19 Dec-'19 Jan-'20 Feb-'20
Jet Black ₱10,500.00 ₱11,500.00 ₱11,000.00 ₱12,500.00 ₱13,000.00 ₱12,000.00
Midnight Blue ₱16,500.00 ₱15,500.00 ₱15,500.00 ₱16,000.00 ₱16,500.00 ₱15,500.00
Burgundy Red ₱9,500.00 ₱9,000.00 ₱9,500.00 ₱10,500.00 ₱10,000.00 ₱12,000.00
Leather Brown ₱11,000.00 ₱9,000.00 ₱12,000.00 ₱10,000.00 ₱13,000.00 ₱11,500.00
63
Figure 24: Total Breakdown of the Net Income/Retained Earnings of ParaLink for the
First Year of Operations
64
Heading into the second year of operations, a 50% or 425 unit increase in the total
number of units to be purchased for the whole year is expected as units purchased will increase
to 1275. This is due to the expected continued slow and steady growth for the second year of
operations as again the exposure of BookPort will increase in compliance to the subsequent
audience and following increase of ParaLink’s social media platforms. The company also again
expects to be able to sell of the units in their inventory at year-end. As the total units sold
increase, a subsequent increase in revenue, gross profit, and net income will also be expected to
cater to the growth of the business. ParaLink believes revenue would increase by PHP 212,500
or a 50% increase from the prior year as it comes to a total of PHP 637,500 and a monthly net
revenue of PHP 53,125. Cost of goods sold also increased by 50% to a total of PHP 446,250 and
deduct that to total revenue to get a gross profit of PHP 191,250. Operating expenses have
dropped from PHP 37,900 the prior year to PHP 36,600 and that resulted into a much larger net
income of PHP 154,650 from PHP 89,600 the prior year, that is a 72.6% increase in income from
the prior year. This is a result of estimating company growth after a year and by purchasing more
units. Purchasing of units increased by a lot comparing it from August 2019 to September 2019.
That is because of the noticeable higher units sold during the month of August 2019, which
became a sign that the amount the company must purchase increase as the demand for BookPort
has increased.
Cash Requirements
65
The cash requirement incurred by ParaLink to successfully operate is at least PHP 50,000
monthly. PHP 50,000 will be enough to jumpstart the business and successfully start-up the
company. Details of the how the PHP 50,000 will be used is displayed on the table above. All
remaining cash would again be used to continue operation the following month.
ParaLink’s operating cash requirement will depend on the month’s inventory and
purchases value. The remaining cash balance every month will be in turn used to either fund the
following month’s operation or as an emergency cash reserve that can be withdrawn by any of
the managing partners in cases of contingency. PHP 50,000 every month would ensure company
growth and would secure that operations would go smoothly.
Sources of Financing
All of the financing costs required to start-up ParaLink will be covered by the initial
investments of the company’s Board of Directors. The company would not be requiring a loan
for the first two years of operation as operating expenses and cash requirements needed by the
company can all be shouldered by Board of Directors. The four managing partners would each
chip-in PHP 12,000 and the fifth director would only be investing PHP 2,000. ParaLink would as
much as possible avoid applying for loans as the needed capital is still relatively low and the
company does not manufacture its own products and would not yet require a manufacturing plant
for the first two years of operation. If company growth is sustainable and steady throughout the
66
following years, then a loan will be applied for to either start setting up an actual shop,
expanding product line, or setting up a manufacturing plant.
67
Attached Financial Projections
· Income Statement
ParaLink
Income Statement
For the year-ended August 2019
Sales Revenue
Jet Black ₱95,000.00
Midnight Blue ₱150,000.00
Burgundy Red ₱90,000.00
Leather Brown ₱90,000.00
Total Revenue ₱425,000.00
Cost of Goods Sold
Jet Black ₱66,500.00
Midnight Blue ₱105,000.00
Burgundy Red ₱63,000.00
Leather Brown ₱63,000.00
Monthly COGS ₱297,500.00
Total: Gross Profit ₱127,500.00
68
ParaLink
Income Statement
For the year ended August 2020
Sales Revenue
Jet Black ₱150,000.00
Midnight Blue ₱205,000.00
Burgundy Red ₱132,500.00
Leather Brown ₱150,000.00
Total Revenue ₱637,500.00
Cost of Goods Sold
Jet Black ₱105,000.00
Midnight Blue ₱143,500.00
Burgundy Red ₱92,750.00
Leather Brown ₱105,000.00
Monthly COGS ₱446,250.00
Total: Gross Profit ₱191,250.00
Less: Operating Expenses
Administrative Expenses:
Utilities ₱6,000.00
Rent ₱2,400.00
Salaries ₱21,000.00
Distribution Costs:
Store Supplies ₱4,800.00
Advertising/Marketing ₱2,400.00
Total Operating Expenses ₱36,600.00
69
ParaLink’s projected net income for the first year of operations is PHP 89,600 which can
be considered a good enough number as the business is only a start-up and not a large-scale
business with unlimited capital to work with. This is a modest expectation for a business that
only plans to sell 850 units and a starting capital of only PHP 50,000. Total operating expenses
incurred and paid for in the first year of operation amounted to PHP 37,900. Sales revenue from
selling BookPorts amounted to PHP 425,000 and the gross profit from selling is PHP 127,500.
For the second year of operations total revenue is expected to grow to PHP 637,500 and a
gross profit of PHP 191,250 and that is a 50% increase in sales. This is primarily due to the
higher amount of purchases done in the second year of operations which also increased by 50%.
ParaLink projects that the company would be able to sell 50% than the prior year due to increase
in demand and awareness about the product. Total operating expenses incurred for second year
of operations is noticeably lower than the prior year down to PHP 36,600 from PHP 37,900. This
is due to expenses incurred from Store Equipment and Fixtures being no longer there in the
second year of operations. Net income or retained earnings increase from PHP 89,600 to PHP
154,650 the following year, which is a 72.6% increase or a PHP 65,050 increase in income. This
is again largely due to the greater of amount of purchases and units expected to be sold. The
company again expects to sell all units purchased which leaves the inventory with zero balance
at year-end. The company will continue to increase units purchased by 50% yearly until it does
not make sense to do so.
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Balance Sheet and Statement of Financial Position
ParaLink
Statement of Financial Position
As of August 31, 2019
ASSETS
Current Assets
Cash ₱139,600.00
Inventory ₱0.00
Store Supplies ₱0.00
Total Current Assets ₱139,600.00
Fixed (Long-Term) Assets
Store Equipment ₱2,000.00
Office Equipment ₱15,000.00
Store Furniture and Fixtures ₱2,500.00
Total Fixed Assets ₱19,500.00
Total Assets ₱159,100.00
LIABILITIES AND OWNER'S EQUITY
Current Liabilities
Accounts Payable ₱0.00
Total Liabilities ₱0.00
Owner's Equity
Initial Cash Investment ₱50,000.00
Retained Earnings, beginning ₱77,200.00
Net Income ₱12,400.00
Retained Earnings, end ₱89,600.00
Other Investment (equipment, etc.) ₱19,500.00
Total Owner's Equity ₱159,100.00
Total Liabilities and Owner's Equity ₱159,100.00
Figure 27: ParaLink’s Statement of Financial Position for the First Year of Operations
71
Figure 28: ParaLink’s Monthly Balance Sheet Breakdown for the First Year of
Operations
72
Figure 29: ParaLink’s Monthly Balance Sheet Breakdown for the Second Year of
Operations
73
ParaLink
Statement of Financial Position
As of August 31, 2020
ASSETS
Current Assets
Cash ₱294,250.00
Inventory ₱0.00
Store Supplies ₱0.00
Total Current Assets ₱294,250.00
Fixed (Long-Term) Assets
Store Equipment ₱2,000.00
Office Equipment ₱15,000.00
74
Financial Ratio Analysis
Liquidity Ratios
No cash/marketable
Cash + Marketable Securities securities are coming from
Cash Ratio = ÷ Current Liabilities = liabilities.
Leverage/Solvency Ratios
75
PARALINK FINANCIAL RATIOS (YEAR 2)
Profitability Ratios
Liquidity Ratios
No cash/marketable
Cash + Marketable Securities securities are coming from
Cash Ratio = ÷ Current Liabilities = liabilities.
Leverage/Solvency Ratios
76
ParaLink’s financial ratio are for the first year of operations are decent enough in terms
of profitability as the Gross Profit Margin Percentage is at 30.00%. The company’s Return on
Sales (Profit Margin) is 21.08% and this measures the proportion of sales dollar which is
retained as profit. Maintaining 21.08% of the sales as profit is already considered good for
the management. The Operating Margin of ParaLink is also 21.08%, same as the Gross Profit
Margin. Return on Equity is an indicator of how profitable a company is relative to its total
shareholder equity, while Return on Assets is an indicator of how profitable a company is
relative to its total assets. ParaLink’s Return on Equity Ratio and Return on Assets is at both
at 56.32%. Liquidity and Solvency ratios do not apply to ParaLink as in the first two years of
operations there have been no liabilities incurred by the company. No current assets, cash,
and marketable securities are coming from liabilities. Inventory and Accounts Receivable
Turnover Ratios also do not apply to ParaLink as ParaLink did not have any accounts
receivable for sales in the first two years of operation. The company also projects to clear out
inventory at year-end resulting to not having a balance of inventory remaining.
ParaLink’s estimated financial ratios in the second year of operations can be compared
and contrasted with the first year of operations. Gross Profit Margin Percentage is still at
30% as the cost per unit sold is still relatively the same at PHP 350.00. The company’s
Return on Sales (Profit Margin) increased by 3.18% to 24.26%. This is due to the lessening
of the total operating expenses for the second year of operations. Return on Assets and
Return on Equity both decreased by 7.03% to 49.29%. This is due to the increase in total
assets and equity for the second year of operations and the net income did not increase in the
same pace as total assets and equity did. Similar to the first year of operations, liquidity and
solvency liabilities do not apply as there is still no liabilities incurred by the company.
77
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MarketGate (n.d.). Industry Trends: School & Office Supplies. Retrieved from
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