Over the Over the Phone In a Retail

Internet Store

1) Groceries

2) Fast food

3) Cosmetics

4) Books

5) Clothes

6) Computer Products

7) Cinema/Concert/Theatre ticket

8) Airplane Tickets

9) Jewelries/Accesories

10) School Supplies

II.
You prefer to do your shopping of: (Choose only one)

11) How often do you use the internet? Less than 1-2 2-3 3-4 More
1 hour hours hours hours than 4
hours

12) How often do you use Internet for

Information prior to a purchase?
Very often Often Sometimes Rarely Never

13) How often do you use Internet for Very often Often Sometimes Rarely Never
your shopping?

How often do you use the following World Wide Web Activities?

Never Very Infrequently Infrequently Occasionally Frequently

1 2 3 4 5

1 2 3 4 5
14) Electronic newspaper or magazine
15) Gaming
16) Chatting/Communication
17) Research/Education
18) Product/Service Information
19) Shopping
20) Surfing
21) Work/business
22) Assuming thst you intend to conduct online
YES NO
shopping, which of these purchases would Flowers
you make in the internet?
CDs/Book
Cosmetic/Jewelry
Clothes/Shoes
Household Furniture
Toys
Fast food
Groceries
Movies/theatre/concert tickets
Electronic Appliances
Computer products
Hotel Reservation
Airline tickets
Nutrition Related Products
School and Office Supplies

23) I have been using WEB for

Less than a year 1 - 2 years 2 - 3 years More than 3 years

Please select your level of agreement to the following quesions.

Strongly Disagree Disagree Indifferent Agree Strongly Agree
1 2 3 4 5

1 2 3 4 5
30. I think shopping on the internet saves time.
31. It is a great advantage to be able to shop at any time of the day on the internet.

32. It is more difficult to shop on the internet.

33. I prefer traditional/conventional shopping to online shopping.
34. Shopping online is risky.
35. I believe online shopping will eventually supersedetraditional shopping

36. I will prefer online shopping only if online prices are lower than actual price,

37. A long time is required for the delivery of products and services on the internet

38. Selection of goods available on the internet is very broad,

39. The description of products shown on the websites are very accurate,

40. The information given about the products andservices on the internet is sufficient.

41. Online shopping is as secure as traditional shopping,

42. While shopping online, I hesitate to give my credit card number,
43. Internet reduces the monetary costs of traditional shopping to a great extent
(parking fees etc.)
44. The fact that only those with a credit card or bankaccount can shop on the
internet is a drawback,
45. I would be frustrated about what to do if I am dissatisfied with a purchase
made from the internet
 Survey Questionnaire

Name of respondent:

Age:

16
17
18
19
20

Gender:

male

female

Strand:

ABM

STEM

HUMSS

COALITION

Allowance(in pesos):

100 and below

101-200

201-300

301-400

401-500

501 and above