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Amila gave the job-based update on Rashad’s behalf.

Chiran inquired about Raymond Steele, John Bongiorno Pty Ltd and Phan Family Trust.

Amila responded that those jobs have been delivered to client & that the workflow max needs to be
updated.

Thulitha gave the update for Job based Kandy.

Vithushana gave the update for FTE base Colombo.

Chiran Inquired about Nightingale Communications Pty Ltd -FS and Temple Executive Search Melbourne
Unit Trust-FS & TR-2018. Vithushana Responded that the team will deliver that job today.

Harron gave the update for Kandy- direct Tax.

Chiran asked the stats of the Eliminator Rod and Custom Pty Ltd – Bookkeeping job.

Haroon said that this job is in progress and will change the deadline accordingly.

Chathuranga gave the update for FTE Kandy.

Thilani gave the Update

Chiran in queried about the paraplanning job, Thilani replied that the team will deliver that job today.

Further, Chiran inquired about Surface engineering -Bookkeeping & Preparation of VAT Returns, and
Payroll Processing-Thilani responded that those jobs have been delivered to client & that the workflow
max needs to be updated.
Incident Tracker –

Amila explained the incident; stated that when sending the quotation, agreed deadline was extended
since Rashad’s team doesn’t have enough capacity to meet the agreed TAT (12 Working days).

Chiran’s concern was why Rashad has directly contacted Magdaline rather escalating such issue with
Hassan or Crystal. In the meantime.

Chiran advised to escalate such issue with Hassan or Crystal rather directly dealing with the client.

David Jafeele

Vithushana explained about the Jaffe lee error, which is about More time recorded for simple job.

In the meantime, IT down time also captured under this job where Madhava has taken more time to
complete the job.

Seed Issue

Chiran was asking about the Seed Accounting staff issue since Piyumi has given the resignation.

On the other hand, Chiran asked whether Crystel is aware of this issue where Damitha said that she
knows about this.

Damitha said that they have an option from Kandy in order to fill the seed FTE engagement; Damitha
said will get back to Chiran regarding this call.