Académique Documents
Professionnel Documents
Culture Documents
com
Clearical Reasoning Part 2
Direction: Choose the correct ending/answer for each of the following statements of problem:
1. Which one of the following does not fall under the major duties of an efficient office clerk?
a) Getting acquainted with people
b) Making letters
c) Buying and requisitioning
d) Operating the telephone switch board
ANS: D
ANS: A
3. The telephone provides the rapid relay of communication from one office to another. A
large part of a clerk’s duty is to receive and give office messages through the phone. Which of
the following should be practiced as regards telephone use?
a) Answer the telephone after the third ring
b) Say “yes” as soon as the phone is picked up.
c) Let the Boss pick up the ring.
d) Identify the company and get the message.
ANS: D
4. Your company wants to requisition some goods from company A. which of the following
ways will you use to insure quick delivery of the ordered goods?
a) Send a letter via ordinary mail
b) Wait for the company salesman to arrive
c) Fill up a purchase order for the purpose, fax it to the company concerned.
d) Wait for the company to inquire about your order.
ANS: C
5. All the following items below except one is not found in a purchase order form. Which is
the item?
a) Name and address of the company vendor
b) Name and address of the vendee
c) Quantity of items ordered
d) Vehicles used for the delivery of goods
ANS: D
6. Which of the following forms is not the concern of a clerk in a business establishment?
a) Stock room requisition
b) Voucher for requisition
c) DECS Form 137
d) Purchase order
ANS: C
7. Which one of the following forms is not the concern of a clerk in a business establishment?
a) Processing orders
b) Billing buyers
c) Typing and filing correspondence
d) Providing customers with promotional sample of products
ANS: D
ANS: D
9. All the following except one is associated with indexing. Which is this one?
a) Sophomoric
b) Numeric
c) Geographic
d) Alphabetic
ANS: A
10. In receiving an inter-office telephone calls, one of the following is definitely a proper
procedure to do. which one is this?
a) Answer the phone promptly and give your department
b) Answer with “Hello” and wait until the other line send the message
c) Get a ball pen and a memo pad, then answer the phone
d) Engage the caller in a social talk, or send reply thru texting.
ANS: A
11. Which is preferable in addressing a correspondence for the Lady President of the
Philippines?
a) Her Excellency President Gloria Macapagal-Arroyo
b) President Gloria Macapagal-Arroyo
c) Her Excellency Gloria Macapagal-Arroyo
d) President GMA
ANS: A
ANS: B
13. The law which mandates use of Filipino in government office correspondence
a) R.A. 336
b) Executive Order 336
c) Exec Order 335
d) Adm. Order 338
ANS: C
14. Which one of the following is not a way of relaying information to various
a) Department Order
b) Memorandum Circular
c) Department Memo
d) Order Form
ANS: D